Mail Services Clerk

Minimum Qualifications
Graduation from an accredited high school or equivalent, plus one (1) year of experience in mail services or messenger delivery.

Licenses or Certifications:

Texas Class C Drivers License.
Notes to Applicants
This position performs a variety of special and routine mail delivery services. Will require daily driving to pick up and distribute inter-office and U.S. mail to City of Austin departments and follow safety guidelines. Job duties will also require the employee to send email notices regarding
mail / package delivers, managing signature requirements for checks, and
sensitive documents, etc.

This position will also require professional communication with internal / external customers and co-workers. Additionally, have the ability to perform duties with frequent interruptions and changes in priorities.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held.
• Starting salary will be based on overall relevant experience from your application.
• Responses to the Supplemental Questions inquiring about experience should be reflected on application.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Driving Requirement:

This position requires a Valid Texas Class “C” Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

FAIR LABOR STANDARDS ACT :
This position is considered FLSA non-exempt.

Non-exempt employees will be compensated for any additional hours worked when such compensation is required by law.
Pay Range
$21.63 - $23.79
Hours
Monday - Friday (7:00 a.m. - 4:00 p.m.)
Job Close Date 10/31/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4815 Mueller Blvd, Austin Texas 78723 Preferred Qualifications

• Experience in handling suspicious mail.
• Experience assessing and administrating mail security.
• Experience providing excellent customer service and communicating effectively and professionally with internal and external customers.
• Experience in records management.
• Ability to routinely lift and carry 50 pounds

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Sorts, picks up, and distributes inter-office and U.S. mail to City of Austin departments and U.S. post office. Processes outgoing U.S. mail including registered, insured, express, and international mail with proper postage. Verifies that items are addressed correctly and are in suitable condition for processing. Uses locator services for unidentifiable mail. Lifts and unloads containers of mail or parcels. Initiates and finalizes postage meter processes, weighs packages or letters to determine postage needed. Operates and maintains postage equipment. Completes and submits journal vouchers for allocating charges. Maintains files and records; data/information for reports, and cost estimates on appropriate forms/logs, etc. Audits accounting data and postage charge reporting. Records data on appropriate logs or forms.

Responsibilities- Supervision and/or Leadership Exercised:

May lead and train others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of general mail practices.
• Knowledge of federal, state and local laws.
• Knowledge of city practices, policies, procedures, statutes and ordinances.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to use weighting scales and rate charts.
• Ability to lead and train others.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to quickly recognize and analyze irregular events.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation from High School or equivalent, plus one (1) year of experience in mail services or messenger delivery. Do you meet these minimum qualifications?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* Do you have training handling suspicious mail and packages?

• Yes
• No

* Describe your experience handling suspicious mail and packages.
(Open Ended Question)
* Please describe your customer service skills and experience interacting with and assessing customer needs when responding to incoming inquiries from internal and external customers.
(Open Ended Question)
* Please describe your level of experience/training received in records management.
(Open Ended Question)
* Do you have the ability to routinely lift and carry 50 pounds?

• Yes
• No

* Describe your experience with the assessment and the administration of mail security.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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