Airport Duty Manager

City of Austin, TX
Austin, Texas United States  View Map
Posted: Oct 16, 2024
  • Full Time
  • Administration and Management
  • Aviation or Harbor
  • Job Description

    Minimum Qualifications

    • Graduation with a Bachelor’s degree from an accredited college or university in criminal justice, aviation management, airway science, public administration, business administration, or in a field related to the job, plus four (4) years of experience in airport security, terminal airport operations, or airside airport operations, including two (2) years of experience which were in a leadership/supervisory capacity.
    • Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.


    Licenses or Certifications:

    Valid State of Texas Class “C” Driver License.

    Notes to Applicants

    POSITION OVERVIEW

    Under general direction, this position oversees the day-to-day operations of the airport, including airfield, terminal, and landside during an operational shift. Provides supervision and direction to operations staff who are responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport ( AUS ), City of Austin employees, and neighboring communities by recognizing and responding to violations of Local, State, and federal laws and ordinances. Oversees all shift activities including the coordination and monitoring of all functions to ensure work is performed in a manner consistent with airport policies, procedures, and regulations, and in accordance with airport standards to ensure the safety and security of passengers, tenants, and employees.

    ASSESSMENT

    A skills assessment will be required for this position.

    DRIVER’S REQUIREMENT

    This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA .

    This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

    APPLICATION INFORMATION


    • A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
    • Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
    • The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
    • Resumes will not be used to qualify for the position and will not be used to recommend salary.
    • Supplemental information or changes to your application will not be accepted after the job posting closes.
    • The responses to the supplemental questions inquiring about experience should be reflected on your application.


    VETERAN

    Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    ESSENTIAL PERSONNEL

    This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

    CRIMINAL HISTORY RECORDS CHECK

    The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

    GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES

    Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

    LANGUAGE

    Must have the ability to read, write, and fluently speak in English.

    SHIFT INCENTIVE

    Shift work includes shift differential incentive for evening and night shifts and weekends.

    ON- CALL / CALL BACK RESPONSIBILITIES

    Position may require on-call or call back responsibilities.

    WORK HOURS

    Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

    DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
    Pay Range
    $37.63 - $47.98

    Hours
    Core Hours:
    This position will work various shifts and rotate shifts and hours.
    Hours may change depending on departmental needs.
    Work hours may include after-hours, holidays, and weekend work.
    Job Close Date 10/31/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications
    • Experience working at a medium or large-hub airport in Airside, Terminal, or Landside Operations, both in regular and irregular operations ( IROPS ).
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    Oversees all shift activities including the coordination and monitoring of all functions to ensure work is performed in a consistent manner with airport policies, procedures, and regulations, and in accordance with airport standards and to ensure the safety and security of passengers, tenants, and employees. Represents the City on boards, commissions, meetings, etc. and Airport Management in all aspects of airport operations. Ensures the operational efficiency and safety of the airport by performing standard safety and security inspections of the aircraft operating area and terminal facilities in compliance with applicable FAA and TSA regulations/directives and airport rules and regulations and directs necessary responses and corrective actions for all deficiencies noted during inspections. Coordinates the airport’s response to critical incidents, irregular operations ( IRROPS ), and emergencies and provides resolutions to problems/issues. Monitors and inspects airport activities, properties, and facilities. Monitors the performance of airlines, tenants, concessionaires, and others to ensure their adherence to airport rules and regulations. Coordinates scheduling, scope of work, and safety issues with stakeholders on all construction and maintenance projects to ensure minimal operational disruption and monitors all construction activity to address safety and customer satisfaction concerns. Serves as liaison between the Airport and contractors during construction activities; coordinates and directs maintenance and construction work on runways, taxiways, aprons, and terminal facilities; ensures safety and security are maintained during these activities; and issues Notice to Airmen ( NOTAMS ) to advise all concerned parties of airfield conditions. Monitors and approves the use of shared-use equipment including gates, ticket counters, jet bridges, and baggage carousels to ensure critical equipment is available during irregular operations and emergencies. Provides direction and instruction on resolving critical incidences/situations, operational activities, security-related activity, security breaches, and violations of rules and regulations, etc. Responds to and manages the Department Operations Center ( DOC ) during emergencies; serves as incident commander. Prepares and communicates a variety of airport operational advisories and notifications to air carriers, general aviation operators, air traffic control, tenants, governmental agencies, and airport users. Reviews and maintains records and operational logs and prepares reports and correspondence. Investigates complaints, issues, concerns, and inquiries and provides recommendations for resolution.

    Responsibilities- Supervision and/or Leadership Exercised:

    Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of general airport operations.
    • Knowledge of airport security emergency operations.
    • Knowledge of Federal, State, and Local laws.
    • Knowledge of City practices, policies, and procedures.
    • Knowledge of supervisory and managerial techniques and principles.
    • Knowledge of safety practices and procedures.
    • Skill in oral and written communications.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in using computers and related software.
    • Skill in planning and organizing.
    • Ability to work with frequent interruptions and changes in priorities.
    • Ability to quickly recognize and analyze irregular events.
    • Ability to deal effectively with a wide range of Local, State, and government officials, the news media, and private citizens.
    • Ability to handle extremely intense and chaotic emergency situations.
    • Ability to establish and maintain good working relationships with other City employees and the public.


    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * This position requires graduation with a Bachelor’s degree from an accredited college or university in criminal justice, aviation management, airway science, public administration, business administration, or in a field related to the job, plus four (4) years of experience in airport security, terminal airport operations, or airside airport operations, including two (2) years of experience which were in a leadership/supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years. Do you meet these minimum qualifications?
    • Yes
    • No
    * Please describe in detail your experience working at a medium or large-hub airport in Airside, Terminal, or Landside Operations both in regular and irregular operations (IROPS).
    (Open Ended Question)
    * This position requires a valid State of Texas Class C Driver License. Do you have a valid State of Texas Class C Driver License or if selected for this position, do you have the ability to acquire a valid State of Texas Class C Driver License by your hire date?
    • Yes
    • No
    * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
    • Yes
    • No
    * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
    • I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment
    * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
    (Open Ended Question)


    Optional & Required Documents

    Required Documents Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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