Children Medical Services Administrator

Alameda County
San Leandro, California United States  View Map
Posted: Oct 05, 2024
  • Salary: $58.05 - $69.31/hour; $120,744.00 - $144,164.80/year USD
  • Full Time
  • Administration and Management
  • Public Health
  • Job Description

    Introduction

    THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

    Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

    Applications and Supplemental Questionnaires will only be accepted online.

    DESCRIPTION

    ALAMEDA COUNTY HEALTH

    Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.

    Alameda County Health’s departments and programs focus on services and support that provide care for the whole person.

    • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience.

    • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.

    • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.

    • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

    PUBLIC HEALTH DEPARTMENT

    As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations.

    We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators.

    THE POSITION

    Under direction of the Deputy Division Director, Public Health or Division Director, Public Health, this position plans, develops, organizes, administers, and evaluates the programs and operations of the Children Medical Services (CMS) program (California Children’s Services and Medical Therapy Program, the Child Health and Disability Prevention Program and the Health Care Program for Children in Foster Care) with an emphasis on children and youth with medical complexity, determines and interprets CMS policies; develops and oversees CMS scope of work, budgets, and annual reports; provides leadership and direction to CMS program managers and staff to ensure compliance with state and federal guidelines; provides supervision and direction to subordinate personnel; and performs related duties as required.

    THE IDEAL CANDIDATE

    The ideal candidate for this position will be an innovative, strategic, forward-thinking leader; will be strategic and creative in solving problems; capable of managing change; and flexible and responsive in their approach. Additionally, the ideal candidate will demonstrate the following critical attributes:

    • Demonstrates expertise that allows them to address complex challenges.
    • Effectively utilizes organizational assets to enhance performance and achieve strategic goals.
    • A keen sense of organizational dynamics, ensuring alignment and collaboration across various levels within the public health department and which promote partnership at the state level.
    • Exemplary decision-making qualities, enabling them to make informed and responsive choices that drive long-term success and sustainability within their scope of duties.
    • Excels in applying assessment techniques to interpret complex data and derive actionable insights.
    • An exceptional manager with high ethical and professional standards.
    • An effective communicator with excellent written, verbal and interpersonal skills, focused on developing an environment where diverse multidisciplinary teams can work together and offer maximum services to the community residents.
    • Skilled in setting clear objectives and metrics that ensure individual success, and team contributions are aligned with broader organizational goals.
    • Inspire and guide their teams with confidence and integrity, fostering a positive and productive work environment.
    • A transformative leader, setting a direction and embodying core principles that resonate throughout the organization.
    • Contributes to the development and execution of strategic initiatives, aligning operational efforts with organizational and program objectives.
    • Exceptionally proficient in program management and effectively overseeing projects from beginning to end, ensuring they meet scope, budget, and timeline requirements.




    MINIMUM QUALIFICATIONS

    Education :

    Possession of a bachelor’s degree from an accredited college or university in a social or physical science or closely related field.

    AND

    Experience :

    The equivalent of six (6) years of full-time, progressively responsible, post-graduate, supervisory and administrative experience in a community organization, public agency, or clinical setting which included program planning, development and evaluation, fiscal or personnel management. Two (2) years of this work experience must have been in the administration of healthcare-related programs for children and youth.

    Substitution :

    Possession of a master’s degree from an accredited college or university in a social or physical science or closely related field may substitute for two (2) years of the required experience on a year-for-year basis.

    NOTE : The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

    KNOWLEDGE AND SKILLS

    The most suitably qualified candidates will possess the following competencies:

    Knowledge of :

    • Current principles, best practices, and trends in service delivery systems, quality assurance, and continuous quality improvement particularly for children with specialized health care needs.
    • Disparities in health outcomes for vulnerable populations including socio-economic and environmental factors that affect health equity.
    • Budget development governing Federal, State, and local laws/regulations.
    • Local, state, and federal codes and regulations governing the field of CMS and public health practices.
    • Principles and practices of effective organization, management, monitoring, quality assurance and quality improvement indicators.
    • General Administrative practices and principles.
    • The Ten Essential Public Health Services.
    • Principles and processes of personnel management which include leadership, supervision, coaching, performance evaluations, development, and counseling.
    Ability to :

    • Plan, monitor, and evaluate CMS programs.
    • Provide programmatic, administrative, and visionary leadership.
    • Analyze effectiveness of policies, procedures, operations, and interventions, and modify as needed to improve programmatic objectives.
    • Exercise independent judgment within the scope of authority and practice.
    • Oversee and review the work of professional, clinical, technical, and administrative personnel.
    • Provide professional development.
    • Demonstrate flexibility.
    • Exercise interpersonal sensitivity, political astuteness, and group interaction skills to establish and maintain effective working relationships.
    • Facilitate and model effective written and oral communication with attention to linguistic preferences and cultural proficiency.
    • Manage multiple and changing priorities.
    • Manage through technology systems.
    • Adapt to stress.
    • Prepare clear, accurate, and effective reports, correspondence, standards, procedures, protocols, policies, informational brochures, and other written materials.
    • Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations, and communities.


    EXAMINATION COMPONENTS

    THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS

    A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100 % of the candidate's final examination score. The oral interview may contain situational exercises.

    CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

    We reserve the right to make changes to the announced examination components.

    Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs .

    RECRUITMENT AND SELECTION PLAN

    Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

    TENTATIVE RECRUITMENT PLAN:

    Deadline for Filing:

    5:00:00 PM Thursday, October 17, 2024

    Review of Minimum Qualifications:

    October 28, 2024

    Review of Supplemental Questionnaire for Best Qualified:

    November 27, 2024

    Civil Service Oral Examinations:

    Week of December 9, 2024
    Notification of Results:

    Week of December 16, 2024
    TENTATIVE SELECTION PLAN:

    Departmental Hiring Interviews:

    Week of January 6, 2024

    WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

    Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

    For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs .

    BENEFITS

    Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

    For your Health & Well-Being
    • Medical - HMO & PPO Plans
    • Dental - HMO & PPO Plans
    • Vision or Vision Reimbursement
    • Share the Savings
    • Basic Life Insurance
    • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
    • Accidental Death and Dismemberment Insurance
    • County Allowance Credit
    • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
    • Short-Term Disability Insurance
    • Long-Term Disability Insurance
    • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
    • Employee Assistance Program

    For your Financial Future
    • Retirement Plan - (Defined Benefit Pension Plan)
    • Deferred Compensation Plan (457 Plan or Roth Plan)

    For your Work/Life Balance
    • 12 paid holidays
    • Floating Holidays
    • Vacation and sick leave accrual
    • Vacation purchase program
    • Management Paid Leave**
    • Catastrophic Sick Leave
    • Group Auto/Home Insurance
    • Pet Insurance
    • Commuter Benefits Program
    • Guaranteed Ride Home
    • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
    • Employee Discount Program (e.g. theme parks, cell phone, etc.)
    • Child Care Resources
    • 1 st United Services Credit Union

    *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

    ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

    Conclusion

    All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

    Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

    NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

    Angelica Cuevas, Human Resources Analyst

    Human Resource Services, County of Alameda

    (510) 271-5154 | Angelica.Cuevas@acgov.org

    www.acgov.org/hrs

    DISASTER SERVICE WORKER

    All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

    EQUAL EMPLOYMENT OPPORTUNITY

    Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

    Closing Date/Time: 10/17/2024 5:00:00 PM
  • ABOUT THE COMPANY

    • County of Alameda
    • County of Alameda

    Alameda County, California, was established in 1853. The County was created from the territory of two counties created in 1850: Contra Costa and Santa Clara. It was given the local name for the region, Alameda, which translated loosely as "a grove of poplars." The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. Alameda is the seventh most populous county in California, and has 14 incorporated cities and several unincorporated communities. The total population is estimated to be 1,510,271 as of April 2010, a 4.6% increase from April 2000. During the same time period, California's population rose 10%. Oakland is the seat of County government and the largest city.

    Alameda County is characterized by rich diversity and culture. Population growth has occurred with the natural net increase of births over deaths, but also from substantial immigration, and Alameda County is now one of the most ethnically diverse regions in the Bay Area and the nation. The 2010 Census shows that there is no majority racial or ethnic group in Alameda County. Compared to the 2000 Census, the Black / African American population decreased countywide by 11%, the Asian population increased by 31%, and the Hispanic population increased by 23%. According to the California Department of Education, 53 languages were spoken by English language learners in the K-12 public school systems in Alameda County in 2008-09.

     

       

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