Public Safety Specialist, Temporary

Description

TEMPORARY PUBLIC SAFETY SPECIALIST

The current vacancy is in the Bureau of Police Services

Note: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30).

The City of Sunnyvale is recruiting for one Public Safety Specialist position in the Bureau of Police Services of the Department of Public Safety. This position will support Patrol Operations and report directly to the Patrol Administrative Staff Lieutenant.

For the Bureau of Police Services, we are seeking a highly motived, organized, and adaptable individual with effective communication skills who can support our team. This position is a pivotal role and requires flexibility and ability to switch between duties or projects.

Under general direction, performs a wide range of field and office duties to support and/or accomplish the goals and objectives of the Public Safety Department including customer service, receipt and response to questions from the public; performs a variety of technical tasks relative to assigned area or responsibility; and, performs related work as required to support the Bureau of Police Services.

Essential Job Functions

(May include, but are not limited to, the following):

• Enforces, educates or provides information on designated codes, ordinances, and regulations.
• Recommends and assists in the implementation of goals and objectives.
• Evaluates activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities.
• Develops and prepares correspondence, and other materials.
• Receives, researches and responds to service requests and complaints.
• Checks forms, records, reports and other materials for accuracy, completeness and confirmation with established procedures.
• Uses specialized computer databases to input, redact, retrieve, query, review, and manipulate data for statistical reporting and record requests.
• Arranges meetings, makes appointments, compiles agendas and assists in the preparation of meeting materials.
• Prioritizes calendar management and organization of events, meetings, and tasks to maximize efficiency and productivity
• Makes formal presentations.
• Meets with residents and representatives of schools, community groups, businesses, vendors, and other organizations.
• Collects information from a variety of sources and compiles data for special and periodic reports.
• Supports communication with local, state, and federal government agencies.
• Assists with the implementation and maintenance of new equipment, databases, and related training.
• Works with other City departments for the goal of supporting the Bureau of Police Services.

WORKING CONDITIONS
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books and documents weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Minimum Qualifications

Education and Experience:

The minimum qualifications for education and experience can be met in the following way:
An Associate's degree or 60 semester units or 90 quarter units from an accredited college or university with major coursework in business administration, public administration or a related field; AND
Two years of progressively responsible experience in general office work including at least one year involving responsibility for the performance of highly specialized and technical duties related to the assignment.

Knowledge of:

• Effective public and community relations techniques.
• Advanced principles and practices of customer service.
• Advanced office management principles and practices.
• Pertinent local, State and Federal laws, ordinances and rules.
• Modern organizational principles and practices.
• Community programs consistent with the essential functions of this position;
• Proper English, grammar, spelling, and punctuation.
• Alpha numeric filing and retrieval systems. Basic computer skills.
• Basic objectives of data processing procedures.
• Office methods, procedures, software and equipment.

Ability to:

• Establish, maintain and promote positive and effective working relationships with employees, other agencies, and the general public.
• Demonstrate initiative and exercise good judgment in the performance of duties.
• Work independently and as a team member; recognize and set priorities to meet deadlines.
• Make presentations to diverse groups and individuals.
• Prepare detailed written reports, correspondence, and documents.
• Understand and follow oral and written instructions.
• Use reasoning to make sound decisions.
• Develop and maintain filing systems.
• Compute general correspondence, records and special reports.
• Understand, apply and explain City policies and procedures.
• Make mathematical calculations quickly and accurately.
• Collect data and organize materials in an understandable manner.
• Prepare, proofread and edit reports and materials.
• Make accurate comparisons and computations.
• Communicate effectively, orally and in writing.
• Establish and maintain and promote positive and effective working relationships with employees, and other agencies and the public.
• Demonstrate initiative an exercise good judgment in the performance of duties.
• Work independently and as a team member; recognize and set priorities to meet deadlines
• Observe safety principles and work in a safe manner.

Willingness to:

• Work variable shifts, hours, and days, including nights, holidays, and weekends
• Wear a uniform, as needed.
• Pass a comprehensive background investigations and drug screening process as part of the pre-employment process.

Licenses and Certificates
Possession and continued maintenance of a valid class C California driver's license and a safe driving record.

Summary of Sunnyvale's Employees Association SEA

Notice of CFRA (California Family Rights Act) Rights and Obligations

Closing Date/Time: Continuous

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• City of Sunnyvale

• 408-730-3017

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