Clerical Assistant I

Description

Apply now to join a fun, energetic team and make a real impact in our community!

THE DEPARTMENT
The Parks & Recreation Department is a fun and dynamic team who enjoys making a difference in the Los Altos Community. Our team is small but mighty, and each member of our team is vital to our success as an organization. Our mission is to enrich the community through active participation in life-long learning, health and wellness, community involvement, and recreational activities. The department offers a complete range of high quality, inclusive programs and events for all ages, interests, and abilities. Come be a part of our passionate, positive, and innovative team!

THE POSITION
The Clerical Assistant I provides administrative support to the Recreation & Community Services Department, which includes program registration, facility reservations, recordkeeping, customer interaction and point of sale. Duties include responding to phone, mail, email and in-person inquiries, as well as requests from citizens, employees and other City departments. The Clerical Assistant I performs receptionist duties, including: word processing, use of computer programs and applications, recordkeeping, organizing and compiling data, filing, computerized data entry, organizing calendars, working efficiently and effectively within the Recreation & Community Services Department and other departments with minimal supervision and with outstanding customer service.

This posting is to recruit for one (1) Clerical Assistant I position within the Parks & Recreation department and the posting will remain open until filled. Applications will be reviewed as they are received.

IDEAL CANDIDATE
Is highly professional, patient, respectful, ethical and organized; has a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

Examples of Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Serve as the Parks & Recreation Department’s first line of customer contact acting as receptionist, who receives and screens visitors and telephone calls.Establish and maintain positive relationships with customers, employees, contractors and volunteers.Advise customers on the selection of programs that best fit their areas of interest.Assist customers in determining which rental facility to use for their events.Processes payments for facility rentals and program registrations.Enter activity data into the registration software.Sets up rooms for meetings and events; writes emails and prepares correspondence; prepares bills for payment; performs data entry. Performs other administrative/clerical duties as assigned. Follow this link to view the full job description for Clerical Assistant I .

Minimum Qualifications

EXPERIENCE AND EDUCATION:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EXPERIENCE:

• A minimum of one year of responsible clerical or administrative experience. Prior experience with activity registration and facility rentals is highly desirable.
• Previous experience working with the public is desirable.

EDUCATION:

• Equivalent to graduation from high school. Completed college-level coursework is desirable.

LICENSES & CERTIFICATIONS:

• Valid California driver’s license is desirable.

Supplemental Information

PHYSICAL DEMANDS AND WORK ENVIRONMENT
Regularly required to sit or stand, reach, bend, and walk about the facilities or program sites while performing the duties. Repetitive hand and arm motion, and fine finger manipulation in the use of a computer. Moderate physical effort required, including lifting to 25 pounds and carry up to 10 lbs; maintain a professional and neat appearance. May be exposed to dust, odors, oil, fumes, and noise while carrying out regular duties.

EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

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Closing Date/Time: Continuous

• 

• City of Los Altos

• 650-947-2759

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