Communications Supervisor-Dispatch

TOWN OF PROSPER, TEXAS
250 W. First Street, Prosper, Texas 75078 United States  View Map
Posted: Sep 26, 2024
  • Salary: $5,189.60 - $7,385.73 Monthly USD
  • Full Time
  • Administrative Analysis and Research
  • Clerical and Administrative Support
  • Dispatch and Telecommunications
  • Information Technology and Communication Services
  • Job Description

    JOB SUMMARY

    The Town of Prosper is currently seeking qualified and dedicated individual
    for the position of:

    Communications Supervisor (Dispatch).

    Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ

    Retirement Benefits (TMRS), 2-to-1 Match
    Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment
    Flex Scheduling Opportunities
    Tuition Reimbursement
    Wellness Benefits
    Training & Continuing Education Opportunities

    Certification Pay:
    • Intermediate Certification Pay - $600 per year.
    • Advanced Certification Pay - $960 per year.
    • Master Certification Pay - $1,500 per year.
    Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift.

    Compensation Pay Plan

    QUALIFICATIONS
    • High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (4) years related supervisory experience including two (2) years related supervisory experience .
    • or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience.
    • Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications.
    • Must pass a pre-employment drug screening and/or post-offer physical exam.
    • Must possess a valid Driver's License
    Any combination of education, training, or experience equivalency will be considered.

    Under general supervision of the Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed.

    EXAMPLES OF DUTIES

    Please follow this link to review the COMPLETE JOB DESCRIPTION.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

    The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager.
    PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS

    ADDITIONAL DETAILS
  • ABOUT THE COMPANY

    • Town of Prosper
    • Town of Prosper

    The Town of Prosper is a community focused on families that is steadfastly committed to small town ideals and providing a quality living experience for all residents. 

    The Prosper staff has carefully cultivated an environment centered around teamwork and connectivity,  which enables our employees to accomplish our collective goal of providing top-notch services for our residents.

    We empower employees at all levels to contribute to the Town through our Continuous Process Improvement program, which enables employees at any level to bring forward an idea that they feel could improve the employee or resident experience. In addition to this, we offer multiple opportunities annually for employees to speak with Town Leadership directly and ask any questions they may have. Prosper has and will continue to have exceptional leadership guiding our team and community through the immense growth and development the Town is experiencing.

    Join our team today! #ProsperWithUs

    Show more

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