Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Network Manager The City of Concord is currently looking for an experienced IT professional to fill one Network Manager vacancy in the Information Technology Department.
The Information Technology Department The mission of the Information Technology Department is to ensure Concord’s technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon. The Network Manager will be a key contributor to providing high-quality support and coordination with all City business units, including the Police Department; and will enjoy using their extensive knowledge of IT security concepts and controls to protect the City's investment in IT technology and its data.
What you will be doing: The Network Manager manages and performs systems analysis and programming activities for the City's Local Area Networks (LAN) and Wide Area Network (WAN), datacenter, telephony and Voice over Internet Protocol (VOIP), wireless networks, remote location, server and desktop systems; and will proactively manage the efficiency, reliability, and business continuity of the City's infrastructure as a systems administrator and project manager.
We are looking for someone who: - Is service-oriented, and is experienced in providing outstanding customer service to both internal and external customers
- Is a collaborative team player
- Has excellent verbal and written communication skills
- Has VMware, Cisco, HP/Dell server experience
- Has extensive knowledge of IT security concepts and controls
- Able to use good judgement, think analytically, and make sound recommendations
- Has experience managing a budget
- Embraces and embodies the City's Mission, Vision and Values
What we offer:
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:
- Participation in CalPERS pension, tiered based on date of hire
- A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage
- City-paid dental insurance; employee-paid vision insurance
- Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation
- Generous tuition reimbursement program
- 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually
- Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
- Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance
- A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources
- Option for alternative work schedules (hybrid or 9/80), based on department approval
The Community:
Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley.
Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord.
Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy.
SELECTION PROCESS 1. Submit a completed City of Concord application online at www.cityofconcord.org . Only application materials submitted online during the filing period will be accepted.
2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you.
Conviction History and Background Investigation:
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.
Appointments to this position are also subject to a polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation.
- Your relatives, references, and acquaintances are asked to comment on your suitability for the position.
- The information supplied regarding your educational history is examined and verified.
- You must list a history of your residences.
- Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
- Military service records are subject to verification.
- The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
- Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.
- If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process.
Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested.
Examples of duties include, but are not limited to1. Supervises and performs activities related to systems analysis and programming operations for centralized and networked computing systems; coordinates system installations, upgrades, and maintenance; assures the development, procurement, and/or adaptation of operating systems hardware and software.
2. Serves as system administrator; analyzes requirements and designs/modifies wide area and local area computer network systems; oversees network administration; monitors systems to assure proper operations; assures maintenance of computer system inventory; generates computer reports; adds/deletes users; schedules backups.
3. Confers with departments to determine system functions and desired results; analyzes departments' system and program problems and changes in requirements; identifies and recommends modifications.
4. Develops, interprets, and implements policies, procedures, and division directives; informs and trains users regarding the features, functions, and capabilities of computer systems.
5. Oversees a technical support station, which receives, logs, and responds to service, maintenance, and/or assistance requests regarding operating and network systems.
6. Supports the preparation of RFP packages for computer systems and related equipment, devices, and services; coordinates maintenance and repairs; reconciles and approves invoices for payment.
7. Attends a variety of meetings; conducts special projects.
8. Acts as program/project manager as assigned.
9. Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost effective, and innovative government services; understands and subscribes to the vision and values adopted by the City in its Mission Statement.
10. Performs other work as assigned.
Qualifications Knowledge and Abilities: Knowledge of patterns and trends associated with operating system design and administration, including hardware and software design, development, and procurement for local and wide area networks. Knowledge of principles, practices, standard contract terminology, and techniques. Knowledge of microcomputer systems and peripheral hardware and software components. General knowledge of systems capabilities and limitations.
Ability design, develop, and maintain centralized and networked computer systems; to develop and implement directives, policies, and procedures; to analyze user needs and develop automated solutions; to communicate effectively with City staff, elected and appointed officials, contractors, service providers, consultants, and the public; to negotiate and administer contracts; to provide supervision and coordinate the work of other professionals; to collect and analyze information, and to draw valid conclusions; to understand, interpret, and apply fairly complex network configurations and applications, and appropriate rules, regulations, and procedures; and to establish and maintain cooperative relationships with those contacted in the course of work.
Education: Possession of a Bachelor's Degree in Computer Science, or a related field.
Experience: Five years of increasingly responsible experience in computer operating system administration and network design and administration.
OtherA California Driver's License and a satisfactory driving record are conditions of initial and continued employment.
EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date.
The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees.
For a complete overview, click here .
Below is a brief listing of what the City offers:
- Dental & Vision Insurance
- Employee Assistance Program
- Health Insurance
- Holidays
- Life Insurance
- Pre-tax Savings Benefits
- Retiree Medical (3 levels based on date of hire)
- Retirement Program
- Short-term Disability*and Long-term Disability
- Social Security/Medicare
- Vacation & Sick Leave
*Not available for sworn personnel.
Closing Date/Time: 10/14/2024 11:59 PM Pacific
