Job Summary The Senior Director for Alumni Engagement reports to Associate Vice President for Alumni and Community Engagement and is responsible for managing and implementing a comprehensive engagement program designed to provide meaningful opportunities for volunteerism, service, personal and professional development, and events and programs for alumni to enhance loyalty, dedication, and support for San Jose State University. These efforts will lead the university and alumni engagement vision, which includes increasing alumni participation in the life of the university through a variety of outreach efforts, events, and volunteerism. The incumbent manages cooperative and collaborative relationships and programs with university units, such as Career Services, Parent and Family Programs, Athletics, Student Affairs, and academic colleges and departments. The Senior Director also serves as the Director for the San Jose State University Alumni Association and is responsible for all Alumni Association Board of Directors development, operational, personnel, and financial aspects of the 501(C) (3) not for profit organization.
Key Responsibilities - Direct Liaison and Manager: Serve as the primary point of contact and manager for the SJSU Alumni Association, fostering strong relationships and ensuring effective communication between the Association and university stakeholders. This includes being the front facing representative of the Alumni at SJSU, community and public events.
- Day-to-day Operations: Oversee the day-to-day operations of the Alumni Association, including budget management, resource allocation, and adherence to organizational policies and procedures. Ensure the efficient and effective utilization of financial resources to support Association initiatives.
- Financial Oversight: Manage the department's budget for daily operations and scholarship accounts, monitoring revenue and expenses to maintain financial sustainability. Identify opportunities for cost-saving measures and allocate resources strategically to maximize impact.
- Board of Directors Collaboration: Work closely with the SJSU Alumni Association Board of Directors to ensure alignment with university policies and objectives. Facilitate the planning, implementation, and evaluation of board policies and programs by established guidelines.
- Meeting Coordination: Partner with the President of the SJSU Alumni Association to develop agendas for quarterly board meetings, inviting guest speakers as needed and distributing agendas to board members in advance. Facilitate productive discussions and decision-making during meetings.
- Sub-committee Collaboration: Collaborate with the chairs of board sub-committees to develop agenda items that align with university and board goals. Ensure that sub-committee activities contribute to the overall objectives of the Alumni Association and University Advancement.
- Strategic Planning and Reporting: Collaborate with the Associate Vice President of Alumni Engagement and Annual Giving to develop a comprehensive plan for increasing interaction between SJSU and its alumni community. Manage the strategic planning process for the Alumni Engagement program, regularly reporting on progress toward established goals and objectives
- Program Development and Assessment: Lead efforts to develop, implement, and assess programs, events, services, and outreach activities to enhance relationships between alumni, students, faculty, and the broader community. Prioritize initiatives that increase membership in alumni networks and provide meaningful opportunities for volunteerism, service, and personal and professional development
- Promotional Events and Partnerships: Support the development and execution of promotional events and partnerships that raise the visibility of the university and the Alumni Association among all university constituents. Identify opportunities to showcase the achievements and contributions of alumni while strengthening ties with the broader community.
- Membership Campaign Management: Collaborate with the Associate Director, Networks, and Student Engagement to develop and execute a yearly Alumni Association Membership Campaign. The campaign plan should incorporate multiple solicitation methods, including email, mailing, text messaging, and social media, to effectively engage alumni and encourage membership participation. Focus on increasing membership within alumni networks to foster stronger connections and engagement.
- Collaborative Relationships: Form and nurture strong collaborative relationships within the larger university community to support and advance institutional goals and objectives. Meet regularly with college deans, the career center, the Department of Athletics, and Student Affairs to explore opportunities for partnership and alignment with Alumni Association initiatives. Leverage these relationships to enhance the overall university experience for alumni, students, and faculty.
- Leadership and Team Management: Take charge of recruiting, hiring, and providing leadership, guidance, and mentorship to the Alumni Engagement staff. This includes the Assistant Director for Networks and Student Engagement, the Assistant Director for Regional Events and Special Projects, and the Special Projects Coordinator.
- Supervision and Oversight: Provide direct supervision to key staff members and oversee their responsibilities, ensuring alignment with the strategic goals of the Alumni Association. Monitor progress, provide feedback, and support professional development opportunities for staff members.
Knowledge, Skills & Abilities - Skilled in substantive leadership for alumni engagement events
- Thorough knowledge in a membership-based environment
- Demonstrated organizational skills in budget management, supervision, and staff development
- Ability to achieve success in fiscal performance, including active involvement in a fund-raising campaign
- Demonstrated success in using multiple levels of communication technology for outreach and engagement with targeted constituents
- Demonstrated strong public relations and communications skills
- Knowledge of best practices and organizational success in reaching out to, and engaging with, alumni, parents and students
- Knowledge of marketing, especially in market segmentation, market research, program analysis, and the development of success metrics • Advanced skill working with boards comprised of prominent individuals of stature
- Ability to develop and implement programs consistent with Transformation 2030 and the SJSU Alumni Association strategic plan, and to ensure that programs effectively address agreed-upon objectives and priorities, operate within budget limitations, and comply with appropriate policies and procedures.
- Ability to define problems, collect data, establish facts, draw valid conclusions.
- Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment, and a demonstrated commitment to inclusion and equity.
- Excellent customer service and public relations skills.
- Ability to manage multiple projects; flexible and comfortable in a fast-paced environment, with excellent follow through.
- Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint and Access) and Google Suite.
- Excellent written and verbal communication, project management, and highly effective presentation skills.
- High degree of comfort and cultural sensitivity working throughout the U.S. and internationally
- Ability to communicate with constituents in a professional and respectful manner
Required Qualifications - Bachelor’s Degree
- Three to five years of direct or related successful experience in alumni relations and/or advancement
- A minimum of two years of experience managing and/or staffing leadership volunteers or boards of directors or other volunteer bodies comprised of prominent individuals of stature
- Experience building high performance program or project teams, including hiring, training, developing, mobilizing and mentoring staff in a fast-paced and changing environment
- Leadership skills and experience in alumni or donor engagement activities and events
Preferred Qualifications - Master’s Degree
- Experience building strong working relationships and strategic partnerships across an organization to maximize program effectiveness
- Experience in Advancement strategic planning and implementation
- Experience with a membership-based environment
- Experience with volunteer development and oversight
- Organizational skills in budget management, program development, staff development, and supervision
- Experience in fiscal performance, including active involvement in fundraising campaigns
- Experience with Microsoft Office suite and use of database
Compensation Classification: Administrator III
Anticipated Hiring Range: $10,000/month - $12,500/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Resume
- Letter of Interest
All applicants must apply within the specified application period:
July 11, 2024 through July 25, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu .
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu .
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised: Jul 11 2024 Pacific Daylight Time
Applications close:Closing Date/Time:
