Marketing Representative B

City of Austin, TX
Austin, Texas United States  View Map
Posted: Sep 21, 2024
  • Full Time
  • Community Relations or PR and Marketing
  • Education and Training
  • Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Advertising, Public Relations, Business Administration, Public Administration, Finance. or a related field, plus four (4) years of relevant experience.
    • Experience may substitute for the education up to the maximum of four (4) years.


    Licenses or Certifications:
    • None.
    Notes to Applicants

    JOB PREVIEW :
    The Marketing Representative B is a key member of the Economic Development Department ( EDD ) Public Information Office ( PIO ) team. This role involves developing and executing marketing campaigns to promote the diverse programs within EDD’s portfolio. Reporting to the Public Information and Marketing Program Manager, the selected candidate will be responsible for managing the marketing needs of their assigned divisions. This includes creating comprehensive marketing and communications plans, coordination with various stakeholders to enhance program visibility, and ensuring consistent messaging and effective communication across all platforms, in alignment with City of Austin best practices.

    When completing the City of Austin employment application:

    The City of Austin employment application is an official document. Please be sure that your application is a reflection of your entire work history.
    • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
    • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
    • A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers.
    • A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
    • And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.


    ASSESSMENT :

    A skills assessment will be required for this position.

    TRAVEL :

    If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
    Pay Range
    $29.23 - $36.54
    Hours
    Monday - Friday:
    8:00 a.m. - 5:00 p.m. (Core Business Hours)

    Effective January 1, 2024 , non-executive staff eligible to telework must be in the office for at least 50% of their schedule within a two (2) week period.
    Job Close Date 10/11/2024 Type of Posting External Department Economic Development Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd Suite 300, Austin, TX 78741 Preferred Qualifications
    Preferred Experience:
    • Experience writing content for diverse communications such as news releases, external newsletters, and social media.
    • Experience with content management platforms with a preference for experience managing websites built in Drupal, and or similar platforms.
    • Experience in project management
    • Bilingual in English/Spanish
    • Ability to travel to multiple work sites.


    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


    Develops and maintains budget for projects. Develops and evaluates long-range market planning/strategies. Works with neighborhood associations, community leaders, political action groups, and other interested groups with on-going projects. Uses graphic design principles to support marketing communication campaigns. Conducts market research and needs assessment surveys, and maintains research and client databases. Researches requests for information. Initiates, designs, and manages the development of promotional campaigns. Acts as representative for programs. Manages and plans projects/accounts. Conducts presentations, tours, and public education programs. Evaluates effectiveness of programs. Provides marketing consultation to clients. Works with outside vendors (media buying, print buying, etc.). Develops contracts, surveys, documentation, and forms. Maintains Web content; and develops digital advertising, promotional campaigns, and strategies. Writes, edits, and follows up on news releases. Coordinates, writes, and edits internal and external information/data. Develops and generates reports. Provides and develops graphic designs. Bears responsibility for larger individual projects or acts as an account representative for client programs. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.

    Responsibilities- Supervision and/or Leadership Exercised:
    • May train others or perform as team leader.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
    • Knowledge of market strategy and tactics, product demonstration, sales techniques and sales control systems.
    • Knowledge of media production, communication, and dissemination techniques and methods.
    • Knowledge of fiscal planning and budget preparation.
    • Skill in oral and written communication.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in using computers and related software.
    • Skill in planning and organizing.
    • Skill in data analysis and problem solving.
    • Ability to write and conduct research.
    • Ability to work with frequent interruptions and changes in priorities.
    • Ability to train and lead others.
    • Ability to establish and maintain good working relationships with other City employees and the public.
    Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
    The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Advertising, Public Relations, Business Administration, Public Administration, Finance. or a related field, plus four (4) years of relevant experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position?
    • Yes
    • No
    * Please describe your experience in marketing to diverse audiences through paid and/or earned media.
    (Open Ended Question)
    * How many years of marketing experience do you have?
    • 0 Years of Experience
    • 1-3 Years of Experience
    • 3-7 Years of Experience
    • 7 or More Years of Experience
    * Please describe your experience in managing projects including any tools you use.
    (Open Ended Question)
    * Please describe your experience in writing content for communications like social media, news releases, and external newsletters?
    (Open Ended Question)
    * Describe your bilingual (English/Spanish) fluency level:
    • Speak, read and write both English and Spanish
    • Speak both English and Spanish fluently
    • Speak some Spanish
    • Fluent in Spanish only
    • Fluent in English only
    * Do you have the ability to travel to multiple sites as part of the regular job duties?
    • Yes
    • No


    Optional & Required Documents

    Required Documents Cover Letter Resume Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.