Public Information Specialist Senior

Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity.

Experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:
None
Notes to Applicants

The Public Information Specialist, Senior joins the Austin-Bergstrom International Airport’s public relations program, which is housed within the Public Information and Marketing Division.

In this role, you will you serve a media spokesperson for the airport, one of the fastest-growing airports in the country.
You’ll bring strong writing skills to draft press releases, interview talking points, media statements, Frequently Asked Question documents and other materials that help drive awareness to the airport’s operations, offerings and programs.
You will serve as a member of the Public Information’s Office on-call PIO team and crisis communications team, which require an attention for detail and the ability to respond in person to the airport after hours in the event of an emergency.

ASSESSMENT :
A skills assessment will be required for this position.

ON- CALL / CALL BACK RESPONSIBILITIES :
Position may require on-call or call back responsibilities.

TRAVEL :
If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

APPLICATION INFORMATION :

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN :
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

ESSENTIAL PERSONNEL :
This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

CRIMINAL HISTORY BACKGROUND CHECK :
The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES :
Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

LANGUAGE :
Must have the ability to read, write, and fluently speak in English.

WORK HOURS :
Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.
The Department of Aviation PIO team is primarily in-office. This position is allowed to work a maximum of 2 days per week working from home so long as business needs of the organization are met.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
Pay Range
$32.23 - $40.29

Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

Work hours will include after-hours, holidays, and weekend work during busy airport days or irregular operations. Position requires employee to serve on a (1) one week on-call rotation to be able to intake calls from Airport Operations and media 24/7.
Job Close Date 10/04/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications

• Experience working as a spokesperson to the press for a large organization (1,000+ employees)
• Experience project managing media events
• Strong writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences
• Experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies
• Ability to work after-hours and serve on a 24/7 one week on-call rotation.
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs.
2. Develops long-range strategic plans.
3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication.
4. Coordinates all aspects of production of marketing materials.
5. Performs media relations duties to include: media buying, news releases, and fielding questions from media.
6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public.
7. Designs, researches, writes and edits newsletters and releases for internal or external use.
8. Produces public service announcements and videos for promotional use.

Responsibilities- Supervision and/or Leadership Exercised:
May train and lead others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of public information, marketing, public relations, media relations programs.
Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to interpret policies and guidelines.
Ability to write articles for publication.
Ability to work with frequent interruptions and changes in priorities.
Ability to lead and train others.
Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Public Information Specialist Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Please describe your experience working as a spokesperson to the press for a large organization (1,000+ employees).
(Open Ended Question)
* Please describe your experience project managing media events.
(Open Ended Question)
* Please describe your writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences.
(Open Ended Question)
* Please describe your experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies.
(Open Ended Question)
* Do you have the ability to travel to more than one work location?

• Yes
• No

* Are you willing to work after-hours and serve on a 24/7 one week on-call rotation?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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