The PositionAbout the positionJob Appointment: Full Time, RegularWork Schedule: Monday - Friday, 8 AM to 5 PM, alternate schedule may be available.Work Location: Hybrid- 20 hours per week at 111 SW Columbia St., Suite 600, Portland, OR 97201. Remote work must be performed within Oregon or Washington. For more information, click here .
Benefit: Please check our benefit tab for an overview of benefit for this position.
Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees.
Union Representation: Non-represented, no union affiliation.
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume.
Position SummaryThe Tax Division Manager leads the administration of multiple business and individual tax and fee collection programs within the Revenue Division of the Budget and Finance Service Area. The Tax Division provides centralized revenue collection in support of highly visible public services like police and fire protection, parks and recreation and other core City of Portland services. The Tax Division Manager oversees the collection and administrative support for City, Metro and Multnomah County business income taxes, the Arts Education and Access Income Tax (“Arts Tax”), the Metro Supportive Housing Services Personal Income Tax, the Multnomah County Preschool for All Personal Income Tax, the Clean Energy Surcharge, the transient lodgings (hotel/motel) tax, tourism improvement and enhanced services districts, and other programs. In the fiscal year ending June 30, 2025 these programs will collect over $1 billion from 1 million taxpayers.
The position oversees policy and operations including functional areas such as taxpayer customer service, delinquent account collections, mailroom operations, front counter/reception operations and IRS data sharing. The position also provides executive and policy support to the Revenue Division Director in developing programs and initiatives to meet Revenue Division and City goals. This position manages a division of 85 full-time staff through subordinate supervisors.
The Tax Division Manager leads and facilitates partnerships, both within and outside City government, while maintaining a strong personal understanding of the current and future tax administration landscape. Active status as a Certified Public Accountant at the time of appointment is helpful, but not required.
As the Tax Division Manager, you will: - Provide leadership, financial expertise, and innovative solutions to meet current and emerging business needs around City revenue collection.
- Champion solutions that take into account customer needs and interests while maximizing City revenue.
- Build trust with all customers by managing expectations and providing timely, comprehensive, transparent analysis and communication.
- Implement processes that are easy to understand, efficient, and ensure compliance; and collaborating with stakeholders to identify and eliminate barriers to equitable access to City services and opportunities.
About the Revenue DivisionThe Revenue Division is overseen by a Revenue Division Director who reports to the City's Chief Financial Officer/Deputy City Administrator of Budget and Finance. The Budget and Finance Service Area provides centralized financial services, revenue collection, business regulation, budgeting, risk management, financial reporting, grants administration and compliance to all City Bureaus.
Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position.
Tuesday, September 17, 202412pm to 1pmJoin Zoom Meeting: https://us06web.zoom.us/j/86312805799
Meeting ID: 863 1280 5799
Have a question?Contact Information:Loan Tran Polanco, Recruiter
Bureau of Human Resources
Loan.Tran@portlandoregon.gov
To Qualify The following minimum qualifications are required for this position Knowledge of principles, practices and techniques of revenue collection, reporting and forecasting, information technology development and operations.Knowledge of laws and regulations applicable to taxation and revenue collection program administration.Ability to plan, organize, and direct the operations of a large revenue collection program.Ability to analyze and make sound recommendations on complex management and administrative issues.Ability to establish and maintain highly effective working relationships with elected officials, City managers, other elected and appointed governmental officials, professional and community groups, employees and the public.
Applicants must also possess: - Ability to successfully pass an in-depth background investigation.
The Recruitment ProcessSTEP 1: Apply online between September 9, 2024 to September 23, 2024 Required Application Materials:
- Cover letter
- Resume
- Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
- If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
Application Tips: - Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your cover letter.
- Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- Do not attach any additional documents.
- Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- You can use AI tools to assist with your job application, but please make sure to personalize your responses. Avoid copying and pasting. We encourage use AI to generate ideas and then tailor them to reflect your own experiences and skills.
- All applications must be submitted via the City's online application process.
- E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of September 23, 2024 - An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.
- Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of September 30, 2024 - Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Week of October 14, 2024- Hiring bureau will review and select candidates for an interview.
Step 5: Offer of Employment: Week of October 14, 2024- Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment.
Step 6: Start Date: Week of October 28, 2024 or sooner if possible - A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change. Additional InformationClick here for additional information regarding the following: - City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
AND SO MANY MORE!Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers .
Closing Date/Time: 9/23/2024 11:59 PM Pacific
