POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The City of Fort Lauderdale's City Manager's Office is currently seeking a dedicated and highly skilled Administrative Supervisor to join our dynamic team to assist with the City’s Homelessness Initiatives within the Neighbor Support Division. This integral role will primarily focus on managing a diverse range of responsibilities and assisting the team in the various programs established to assist homeless individuals. Primarily responsible for prioritizing, routing, responding to, and following up on requests relating to homelessness from the City Commission, City Manager, City Offices/Departments, and the general public. The incumbent will be serving as a vital lead for the City’s response to House Bill 1365, including being responsible for creating, implementing, and evaluating a response process for inquiries regarding House Bill 1365, reporting metrics, and analyzing processes utilizing the Plan Do, Check, Act (PDCA) methodology. Conduct highly responsible advisory and administrative work by planning, developing, evaluating, and improving various programs, policies, and procedures. Analyzes and evaluates major inquiries routed to the organization and based on research findings and trend identification develops recommendations for improving the effectiveness and efficiency of programs and department operations. NOTE: The duties of this position will include all of those duties set forth in the official job description.
This position will remain open until a sufficient number of qualified applications have been received. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness
for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation days per calendar year and a monthly vehicle allowance of $250.00. This position is subject to the approval of the proposed budget.
This job classification may be governed by the Personnel Rules, as it is not represented by a collective bargaining unit.
ESSENTIAL JOB FUNCTIONSEssential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
- Identifies problems or factors inhibiting the effective accomplishment of departmental or city-wide goals and objectives.
- Ensures relevant standards, processes and regulations are upheld.
- Problem solves department inquiries and complaints from the City Commission’s Office, City Manager’s Office, the public and other City departments and/or outside agencies.
- Collaborates, facilitates, and establishes connections with internal and external partners, stakeholders, and funders.
- Research problems, notifies stakeholders of discrepancies, identifies trends and makes recommendations as needed.
- Conducts fact-finding interviews, observes operations, consults with and explains to management recommendations made for changes in work operations.
- As a support to an administrative superior or department head, composes correspondence and memorandums; interprets administrative policies; relays instructions and policy and procedural decisions; and may represent the superior at conferences and meetings.
- Acquires and disseminates information concerning work methods and procedures, organization, work controls and similar management functions.
- Assists in the development of objectives and goals; analyzes and reports on performance metrics.
- Provides day-to-day supervision and training of assigned staff members; monitors and conducts performance evaluations, when needed.
- Coordinates timely submission of all Commission Agenda Items for assigned department.
- Performs related work as required.
JOB REQUIREMENTS & WORK ENVIRONMENT MINIMUM JOB REQUIREMENTS Bachelor's Degree in Business or Public Administration, or a related field.Three (3) or more years of work experience in the analysis, planning and development of programs, policies, operations, methods and/or procedures. Experience may be required to include at least one year of supervisory experience. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. PREFERENCES Proven experience in program management, with a demonstrated track record of performance outcomes.Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse range of stakeholders.Proficiency in relevant software and platforms, including MS Office Suite.Knowledge and experience working with vulnerable populations, such as homeless individuals. Ability to work independently and as part of a team, demonstrating a proactive and results-oriented approach to tasks and projects.Prior government and/or homeless initiatives work experience.
SPECIAL REQUIREMENTS Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work.
PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time, especially during events.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HOW TO APPLY/ VETERAN INFORMATIONDepending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify.
An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ).
The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.
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Closing Date/Time: Continuous
