OPERATIONS ADMINSTRATOR

ABOUT THE POSITION

The Clark County Information Technology Department is seeking qualified candidates to apply for the Operations Administrator (IT Supervisor) position. As a member of our team, you will supervise a team of Senior Systems Technicians, Desktop Technicians, and collaborate with various other internal and external teams.

The ideal candidate will be responsible for managing day-to-day work of their staff and staff development. Plans, organizes, administers, reviews and evaluates the work of information technology staff. Additionally, the project management of new innovative projects as well as existing projects and the development of innovative solutions.

Managing training, project financial budgets, staff development as well as maintaining existing applications and services. The candidate will be part of the Technical Services Support team, reporting to the IT Manager of Technical Services.

Plans, organizes and coordinates resources required for technology solutions to meet customer needs.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

NOTE: A resume is required in addition to the completed employment application. Applications submitted without a copy of the candidate’s resume are incomplete and will not be considered.

MINIMUM REQUIREMENTS

Education and Experience: Bachelor's Degree in Computer Science, Information Technology or a field related to the work AND three (3) years of full-time administrative and/or supervisory or project/lead role experience in an information technology environment. Equivalent combination of formal education and appropriate related experience may be considered.

Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.

Working Conditions: May be required to work outside of normal working hours.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

Plans, organizes and coordinates resources required for technology solutions to meet customer needs. Plans, organizes, administers, reviews and evaluates the work of information technology staff. Recommends selection of staff; trains staff and provides for their professional development; administers discipline as required. Provides team guidance and work review of tasks, prioritization, and timeline management for technology services. Manages and develops plans and programs aimed at integrating various departmental operations to improve and expand efficiencies and effectiveness. Performs and manages various analytical projects; coordinates the resolution of operational and/or customer related problems and issues. Coordinates the preparation of budgets, the acquisition of software, hardware and professional services, contracts, Requests for Proposal (RFP), Requests for Information (RFI), and Statements of Work (SOW). Provides status reporting of technology services. Provides technical assistance and expertise in the development and implementation of new and/or revised policies and procedures; determines requirements for short- and long-range planning and the development of varied programs to support departmental planning, operations and customer service activities. Develops and maintains working relationships with customers, agencies and community organizations. Serves on various task forces to resolve major issues and/or participates in various committees and subcommittees as a representative. Maintains appropriate related records. Contributes to the efficiency and effectiveness of the division's service to its customers by offering suggestions and directing or participating as an active member of a team. Uses standard office equipment, including a computer and information systems to accomplish functions in the course of work. May drive personal or county motor vehicles or arrange for transportation in order to attend meetings and special events, make presentations and attend other functions throughout the County.

PHYSICAL DEMANDS

Mobility to work in a typical office setting and use standard office equipment; mobility to travel to off-site locations to attend meetings or other functions; vision to read printed materials and a Computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes

Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)

• Medical - Employer pays 90% of premium
  • Pharmacy Benefits (30, 90-day retail or mail order fills)
  • 24/7 Telephone Advice Nurse - no employee cost
  • Teledoc, Doctoroo, and Dispatch Health

Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include:

• 13Paid Holidays includinga Floating Birthday Holiday
• Paid Vacation Leave
• Paid Sick Leave
• Holiday Leave

Other leave options

• Catastrophic Leave
• Parental Leave - Up to 90 days

Wide Variety of Voluntary Benefits that include

• Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
• Trustmark - Permanent Life Insurance benefits and long-term care.
• Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
• TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
• Morgan Stanley - Deferred Compensation Plan

Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 9/17/2024 5:01 PM Pacific

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