Associate Hearing Officer

Minimum Qualifications
Education and/or Equivalent Experience:

• Associate’s degree from an accredited college or university with major course work in a field related to Business Administration, Social Science, or other related field plus two (2) years experience in a related field
• Experience may substitute education up to a maximum of two (2) years.

Licenses or Certifications:

• None.

Notes to Applicants
Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year as well as the name and contact information for the supervisor and/or human resources department.
• Verification of employment history dates on resume should match online Employment Application.
• Starting salary will be based on overall relevant experience from youremployment application, not your resume or cover letter.
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.

Additional Information:

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

CBI :
If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Skills assessments may be used to determine selection for interview process after initial applicant review.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
Pay Range
$23.04 - $26.50 per hour
Hours
Please note:

• Schedule may include days, evenings, nights, weekends and/or holidays.
• Municipal Court is a 24 hour, 7 days per week business operation.
• Schedule/location may change based upon business needs.
• Associate Hearing Officers staff offices at the court’s main location and an office at City Hall located at 301 West 2nd Street, Austin, TX 78701

Job Close Date 09/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Ste 175 Austin TX, 78744 Preferred Qualifications
Preferred Experience:

• Experience in interpreting laws and ordinances governing municipal civil violations or experience in conducting administrative hearings.
• Experience with personal computers.
• Bilingual preferred, but not required.
• Strong oral and written communication skills to include excellent proofing and editing abilities.
• Ability to travel between offices of court’s main location and City Hall depending on business needs.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1. Performs hearing officer functions including managing and conducting hearings in person to determine liability of civil violations, making judgments based on evidence submitted.
2. Researches and applies appropriate laws in regards to contested civil violations submitted by mail and determines liability.
3. Performs research to determine ownership of vehicles accumulating multiple civil violations.
4. Communicates information and detailed explanations to internal and external customers about the civil enforcement program, hearing dates, report data, etc.
5. Confirms and orders the authorization to boot and/or tow vehicles in violation of City of Austin ordinances.
6. Prepares cases for judicial appeal hearings.
7. Investigates civil violation sites to determine validity of disputed claims.
8. Enters findings and other information into courts case management system.
9. Recommends changes to civil case handling policies and procedures to the Hearing Officer.
10. Prepares records destruction requests.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State and Local laws.
• Knowledge of city practices, policy and procedures.
• Knowledge of criminal enforcement proceedings.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in planning and organizing.
• Ability to handle difficult situations.
• Ability to read/comprehend/interpret laws and ordinances governing municipal civil violations or other administrative hearings.
• Ability to establish and maintain good working relationships with city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires an Associate's degree from an accredited college or university with major course work in a field related to Business Administration, Social Science, or other related field plus two (2) years of experience in a related field. Experience may substitute for education up to a maximum of two (2) years. Do you meet these requirements?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired.

• I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).

* Please describe your education and or experience as it relates to this position.
(Open Ended Question)
* Please describe your experience in interpreting laws and ordinances governing municipal civil violations or experience in conducting administrative hearings.
(Open Ended Question)
* Describe your experience in handling customer conflict resolutions in person and in writing. State in what position you obtained this experience and how many years.
(Open Ended Question)
* This position requires traveling to multiple sites as part of the regular job duties. Will you be able to meet this requirement?”

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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