State of Missouri
Jefferson City, Missouri, United States
Customer Service Representative (MVDL) Department of Revenue Location: 301 W. High Street, Jefferson City, MO DOR’s Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: This position will be a mid-level customer service and technical position that will review and process a variety of documents and applications related to motor vehicle and driver licensing transactions. You will be an ideal candidate if you have good typing skills, you are very detail oriented, and you have the ability to process complex work with dedication to ensuring customer satisfaction. Department of Revenue offers many opportunities for career development and growth. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this title. Explain laws, regulations, and procedures Search computerized records and files Accurately communicate the requested information to customers either in person or on the telephone Process requests concerning all phases of motor vehicle and driver licensing transactions CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Customer Service Self-directed Attention to Detail Clear Communication Typical Qualifications : Three or more years of experience in clerical or general office support work, of which two or more years must have included licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work Preferred Qualifications : 2-4 years of experience in motor vehicle and driver license policies and procedures Upbeat and positive attitude Ability to clearly communicate with customers over the phone or via written correspondence More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this title. Explain laws, regulations, and procedures Search computerized records and files Accurately communicate the requested information to customers either in person or on the telephone Process requests concerning all phases of motor vehicle and driver licensing transactions CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Customer Service Self-directed Attention to Detail Clear Communication Typical Qualifications : Three or more years of experience in clerical or general office support work, of which two or more years must have included licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work Preferred Qualifications : 2-4 years of experience in motor vehicle and driver license policies and procedures Upbeat and positive attitude Ability to clearly communicate with customers over the phone or via written correspondence The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Customer Service Representative (MVDL) Department of Revenue Location: 301 W. High Street, Jefferson City, MO DOR’s Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: This position will be a mid-level customer service and technical position that will review and process a variety of documents and applications related to motor vehicle and driver licensing transactions. You will be an ideal candidate if you have good typing skills, you are very detail oriented, and you have the ability to process complex work with dedication to ensuring customer satisfaction. Department of Revenue offers many opportunities for career development and growth. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this title. Explain laws, regulations, and procedures Search computerized records and files Accurately communicate the requested information to customers either in person or on the telephone Process requests concerning all phases of motor vehicle and driver licensing transactions CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Customer Service Self-directed Attention to Detail Clear Communication Typical Qualifications : Three or more years of experience in clerical or general office support work, of which two or more years must have included licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work Preferred Qualifications : 2-4 years of experience in motor vehicle and driver license policies and procedures Upbeat and positive attitude Ability to clearly communicate with customers over the phone or via written correspondence More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this title. Explain laws, regulations, and procedures Search computerized records and files Accurately communicate the requested information to customers either in person or on the telephone Process requests concerning all phases of motor vehicle and driver licensing transactions CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Customer Service Self-directed Attention to Detail Clear Communication Typical Qualifications : Three or more years of experience in clerical or general office support work, of which two or more years must have included licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work Preferred Qualifications : 2-4 years of experience in motor vehicle and driver license policies and procedures Upbeat and positive attitude Ability to clearly communicate with customers over the phone or via written correspondence The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
HOLLYWOOD, FL
Hollywood, Florida, United States
The Position Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now! For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl . JOB SUMMARY: This is a skilled, specialized type of work of varied difficulty in conducting fire and life safety inspections, public education presentations. Employees in this class are responsible for the protection and preservation of life and property primarily by conducting annual fire and life safety inspections. Employees assigned to this class must utilize special skills and training to enforce all applicable local, state, and county regulations including performing other related tasks as needed. Work is performed under limited supervision of departmental supervisors in accordance with defined policies and procedures; however, employees must be able to exercise some independent critical thinking skills in the performance of duties. Performance is reviewed by superiors through observation of work while in progress and upon completion, through review of reports and records, and in consultations with the employee and others knowledgeable of the employee’s performance. Reports to the Fire Marshal/Division Chief or designee. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Conducts fire inspections on an annual basis for the presence of fire hazards, and to ensure compliance with local, state, and federal fire regulations. Inspects and tests all fire/life safety suppression systems, recognizes and takes action to correct hazardous conditions which present an immediate danger to life. Documents inspection findings, reviews findings with property owners and supervisors, prepares and submits Notice of Violation forms for and appears before the City Special Magistrate Hearings, and in courts to enforce fire regulations. May perform or arrange standby fire watch details as needed to ensure adherence to the fire and life safety regulations. Responds to and resolves complaints from the general public. May respond to specific emergencies as a first responder and perform basic life support care if appropriately medically certified. May demonstrate and explain appropriate fire and risk reduction messages to groups and individuals using mixed media. Must be available to work “On-Call” and respond to fire scenes or other emergencies (both during and outside of normal business hours) as needed. Must also be available to work with the following but not limited to: Fire Operations personnel; Hollywood Police Department personnel; Building Department personnel; Bureau of Fire, Arson, & Explosive Investigation Detectives; as well as property owners and representatives. Effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation. Establish and maintain effective and professional relationships with work colleagues, supervisors and managers. Performs related work as required. The Requirements EDUCATION/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: High School Diploma or GED equivalent; Must be 18 years of age. Must have or obtain certifications as stated below. Must possess a State of Florida Driver’s License. Preferred: Graduation from an accredited college with an Associate of Science degree in Fire Sciences or a closely related field. Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements. CERTIFICATES, LICENSES, REGISTRATIONS: State of Florida Certified Firefighter (required) American Heart Association (AHA) Heartsaver First Aid CPR AED certification (required) State of Florida Certified Fire Safety Inspector (required for external candidates / internal candidates must be able to obtain within one year probationary period) Broward County Board of Rules and Appeals (BORA) Certified Fire Inspector (must be able to obtain within one year probationary period) Valid Driver’s License: With proof of automobile insurance Background Check: Must have an acceptable background record Driving Abstract: Must have an acceptable driving record KNOWLEDGE, SKILLS, ABILITIES: Knowledge of modern principles, practices and equipment related to fire prevention activities Knowledge of building construction and fire/life safety equipment and systems Knowledge of legal responsibilities and enforcement practice’s relative to fire inspections. Knowledge of Hollywood Fire Department organizational rules, regulations, and procedures. Ability to independently operate a City vehicle in a safe and effective manner while performing inspection duties. Ability to identify and explain the general properties and storage of flammables and combustible liquids and other hazardous materials. Ability to identify common causes of fire and its prevention. Ability to speak to plan a presentation and deliver in front of special groups on Community Risk Reduction topics. Practices consistent attendance and reports to work on time. Ability to function and cooperate as a team. Ability to receive direction and feedback for professional development. Ability to react quickly and calmly in difficult situations. Ability to self-manage inspections, daily activates, return customer phone calls and emails in a timely professional manner. Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public. Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done. PHYSICAL DEMANDS: The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert 10 to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. Some tasks require manual dexterity, in addition to visual and hearing acuity. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Some tasks may involve identifying and distinguishing colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Work requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs. The employee regularly makes decisions that could lead to major community or organizational consequences if he or she fails to make the appropriate decision at the time. Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. The Examination Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date Examination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations. You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed. Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts. Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be cancelled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number. Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled examination. Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs . Additional Information All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment. Employment of Relatives: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions: The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list; The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board; The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee. As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood. REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216. All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications). The City of Hollywood is an Equal Opportunity / Equal Access Employer. SUMMARY OF BENEFITS FIREFIGHTERS, DRIVER ENGINEERS, LIEUTENANTS, CAPTAINS & FIRE PREVENTION OFFICERS I, II, & III Shift employees shall accrue vacation leave as follows: 8.31 per pay period - employees with less than 10 full years of service; 9.23 per pay period - employees with 10 or more full years of service. Non-shift employees shall accrue vacation leave as follows: 4.23 per pay period - employees with 1 - 3 full years of service; 5.08 per pay period hours - employees with 4 - 10 full years of service; 6.31 per pay period hours - employees with 11 - 15 full years of service; 6.92 per pay period - employees with 16 - 20 full years of service; 8.46 per pay period - employees with 21 or more full years of service. Shift Employees have the option of converting up to three full shifts of their annual vacation leave into a lump sum payment. Non-shift employees can sell back a maximum of 432 hours at time of separation and any hours above that would be lost. On October 1 of each of the three years of the 2022 - 2025 Agreement, all employees shall be provided eight additional hours of “use it or lose it” accrued vacation leave. The eight hours of vacation leave provided each year must be used prior to December 31st of the next calendar year and cannot be carried beyond the expiration date and cannot be converted to a lump sum payout. Non-shift personnel, not including those who are assigned to a light duty assignment, will be given 10 hours of “Paid Time Off” each fiscal year and must be used within the fiscal year accrued. Shift employees are entitled to a “ Kelly Day ” which grants time off every sixth shift. In the case of a Kelly Day added to a vacation period, it shall be construed to mean three consecutive calendar days off. Shift employees shall accrue 5.54 hours of sick leave per pay period. Forty (40) hour employees shall accrue 4.62 hours of sick leave per pay period. Accrued sick leave may be liquidated upon termination of employment and will be paid at the following rates in relationship to years of service with the City: Accrued Sick Leave Payout Less than ten (10) years 20% sick leave Ten (10) to twenty (20) years 40% sick leave Twenty (20) or more years 80% sick leave Fire employees will receive the following paid holidays: New Year's Day Independence Day Christmas Eve Juneteenth Labor Day Christmas Day Martin Luther King, Jr.'s Birthday Veteran's Day New Year's Eve President's Day Thanksgiving Day Memorial Day Day after Thanksgiving All shift personnel who are in employment status at a time a holiday occurs shall be granted twelve (12) hours holiday pay. Such holiday pay shall be paid in the first pay received in November. All non-shift personnel, including recruits, who are in employment status at a time when a holiday occurs, shall be granted twelve (12) hours of holiday leave. Non-shift employees shall then utilize holiday leave in an amount equal to the hours in their normally scheduled workday on the actual date of the holiday. All remaining hours of holiday leave shall be paid in the first pay received in November. Shift employees will be granted to two shifts or 48 hours of paid bereavement leave for the demise of a close family member. Non-shift employees will be granted 40 hours of paid bereavement leave for the demise of a close family member. Shift employees will receive 48 hours and non-shift employees will receive 40 hours each fiscal year of use-it-or-lose-it time off in recognition of the importance of mental health well-being. On October 1, 2022, each employee’s level of base pay shall be increased by four percent; effective the first full pay period on or after October 1, 2023, each employee’s level of base pay shall be increased by three percent; and effective the first full pay period on or after October 1, 2024, each employee’s level of base pay shall be increased by three percent. Fire employees may receive educational incentive up to $100 per month from the State of Florida based on Florida Statute 633.382. Special Assignment, Education or Other Incentive Pay: Associate’s Degree in Fire Science or EMS or EMT HAZ-MAT Assignment Bachelor’s degree in job related field as approved by the Fire Chief Paramedic Certification Master’s degree in job related field as approved by the Fire Chief Rescue and Rescue Captain Assignment Fire employees and families shall be provided the option of coverage in the City’s health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. The biweekly rates are as follows: Enrollment Tier | Medical OAP | Medical OAPIN Employee Only: $87.89 | $0 Employee +1: $175.78 | $39.34 Employee + 2 or More: $281.24 | $86.56 Each member shall have the option of completing an annual wellness preventative physical through the City’s contracted provider currently named Life Scan with the costs of the scan paid for by the City up to $395 for each member which includes a comprehensive medical evaluation, ultrasound imaging, cardio-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles. Fire employees shall be provided group dental with $19.00 of the monthly premium costs paid by the City. There are three benefit plan offerings. The biweekly rates are as follows: Enrollment Tier | Dental DPPO Low | Dental DPPO High | Dental DPPO Buy UP Employee Only: $5.17 | $21.37 | $25.11 Employee +1: $14.80 | $40.68 | $46.82 Employee + 2 or More: $23.69 | $58.51 | $66.86 Fire employees shall have the option to purchase vision coverage through payroll deductions. Three plans are offered, and the biweekly rates are as follows: Enrollment Tier | VSP Option 1 | VSP Option 2 | VSP Option 3 Employee Only: $2.36 | $3.87 | $4.44 Employee +1: $4.73 | $7.73 | $8.87 Employee + 2 or More: $7.61 | $12.45 | $14.28 Fire employees will receive from the City a “use it or lose it” Health Reimbursement Account annually. The amount to the employee is determined by the employee’s medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage = $400; Employee plus one = $600; and Employee plus two or more = $1000. This benefit is contingent upon the employee completing a physical at the City’s Employee Health Clinic. In addition, the employee may establish and contribute to a Flexible Spending Account. Fire employees shall be provided with term life insurance of $100,000 with all premium costs paid by the City. Employees shall have the option of purchasing additional term life insurance at group rates up to $475,000. Other departmental benefits may include: Career Development Program Service Awards Footwear Full Uniform & Equipment Issuance Replacement Uniforms & Equipment Bereavement Leave All Fire employees are required to participate in the Fire Pension Plan as defined in the Hollywood City Charter. Employees hired after July 16, 2009, employees will be required to contribute 9.5% pretax dollars to the retirement fund. An employee is vested in the pension plan after ten years of continuous service. To be eligible for normal retirement an employee must be age 50 with 10 years of service or complete 23 years of credited service. An employee’s pension is determined by averaging an employee’s highest 5 consecutive year’s annual salary using a 3.2% multiplier. Details of the pension plan benefits can be obtained from your pension administrator. Fire employees may enter into a Deferred Compensation Program through payroll deduction. Fire employees have the option of joining the Sun Credit Union. Fire employees have the option of participating in payroll Direct Deposit. Fire employees have the option of participating in Pre-Paid Legal/Identity Theft Protection Services or Supplemental Insurance coverage (i.e., AFLAC) through payroll deductions. Fire employees may be reimbursed a maximum total of $3,000.00 annually for educational tuition fees. Fire employees are eligible to participate in the City’s Work/Life Assistance Program offering a wide range of services and support. Employees may have access to the City’s fitness facilities free of charge. IMPORTANT NOTICE - This document is intended only as a summary of some of the benefits employees may be entitled to as an employee of the City of Hollywood. This is NOT a legal document, does NOT represent any guarantees, and is subject to change at any time. Closing Date/Time: 9/23/2024 11:59 PM Eastern
The Position Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now! For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl . JOB SUMMARY: This is a skilled, specialized type of work of varied difficulty in conducting fire and life safety inspections, public education presentations. Employees in this class are responsible for the protection and preservation of life and property primarily by conducting annual fire and life safety inspections. Employees assigned to this class must utilize special skills and training to enforce all applicable local, state, and county regulations including performing other related tasks as needed. Work is performed under limited supervision of departmental supervisors in accordance with defined policies and procedures; however, employees must be able to exercise some independent critical thinking skills in the performance of duties. Performance is reviewed by superiors through observation of work while in progress and upon completion, through review of reports and records, and in consultations with the employee and others knowledgeable of the employee’s performance. Reports to the Fire Marshal/Division Chief or designee. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Conducts fire inspections on an annual basis for the presence of fire hazards, and to ensure compliance with local, state, and federal fire regulations. Inspects and tests all fire/life safety suppression systems, recognizes and takes action to correct hazardous conditions which present an immediate danger to life. Documents inspection findings, reviews findings with property owners and supervisors, prepares and submits Notice of Violation forms for and appears before the City Special Magistrate Hearings, and in courts to enforce fire regulations. May perform or arrange standby fire watch details as needed to ensure adherence to the fire and life safety regulations. Responds to and resolves complaints from the general public. May respond to specific emergencies as a first responder and perform basic life support care if appropriately medically certified. May demonstrate and explain appropriate fire and risk reduction messages to groups and individuals using mixed media. Must be available to work “On-Call” and respond to fire scenes or other emergencies (both during and outside of normal business hours) as needed. Must also be available to work with the following but not limited to: Fire Operations personnel; Hollywood Police Department personnel; Building Department personnel; Bureau of Fire, Arson, & Explosive Investigation Detectives; as well as property owners and representatives. Effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation. Establish and maintain effective and professional relationships with work colleagues, supervisors and managers. Performs related work as required. The Requirements EDUCATION/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: High School Diploma or GED equivalent; Must be 18 years of age. Must have or obtain certifications as stated below. Must possess a State of Florida Driver’s License. Preferred: Graduation from an accredited college with an Associate of Science degree in Fire Sciences or a closely related field. Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements. CERTIFICATES, LICENSES, REGISTRATIONS: State of Florida Certified Firefighter (required) American Heart Association (AHA) Heartsaver First Aid CPR AED certification (required) State of Florida Certified Fire Safety Inspector (required for external candidates / internal candidates must be able to obtain within one year probationary period) Broward County Board of Rules and Appeals (BORA) Certified Fire Inspector (must be able to obtain within one year probationary period) Valid Driver’s License: With proof of automobile insurance Background Check: Must have an acceptable background record Driving Abstract: Must have an acceptable driving record KNOWLEDGE, SKILLS, ABILITIES: Knowledge of modern principles, practices and equipment related to fire prevention activities Knowledge of building construction and fire/life safety equipment and systems Knowledge of legal responsibilities and enforcement practice’s relative to fire inspections. Knowledge of Hollywood Fire Department organizational rules, regulations, and procedures. Ability to independently operate a City vehicle in a safe and effective manner while performing inspection duties. Ability to identify and explain the general properties and storage of flammables and combustible liquids and other hazardous materials. Ability to identify common causes of fire and its prevention. Ability to speak to plan a presentation and deliver in front of special groups on Community Risk Reduction topics. Practices consistent attendance and reports to work on time. Ability to function and cooperate as a team. Ability to receive direction and feedback for professional development. Ability to react quickly and calmly in difficult situations. Ability to self-manage inspections, daily activates, return customer phone calls and emails in a timely professional manner. Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public. Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done. PHYSICAL DEMANDS: The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert 10 to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. Some tasks require manual dexterity, in addition to visual and hearing acuity. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Some tasks may involve identifying and distinguishing colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Work requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs. The employee regularly makes decisions that could lead to major community or organizational consequences if he or she fails to make the appropriate decision at the time. Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. The Examination Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date Examination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations. You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed. Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts. Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be cancelled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number. Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled examination. Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs . Additional Information All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment. Employment of Relatives: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions: The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list; The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board; The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee. As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood. REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216. All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications). The City of Hollywood is an Equal Opportunity / Equal Access Employer. SUMMARY OF BENEFITS FIREFIGHTERS, DRIVER ENGINEERS, LIEUTENANTS, CAPTAINS & FIRE PREVENTION OFFICERS I, II, & III Shift employees shall accrue vacation leave as follows: 8.31 per pay period - employees with less than 10 full years of service; 9.23 per pay period - employees with 10 or more full years of service. Non-shift employees shall accrue vacation leave as follows: 4.23 per pay period - employees with 1 - 3 full years of service; 5.08 per pay period hours - employees with 4 - 10 full years of service; 6.31 per pay period hours - employees with 11 - 15 full years of service; 6.92 per pay period - employees with 16 - 20 full years of service; 8.46 per pay period - employees with 21 or more full years of service. Shift Employees have the option of converting up to three full shifts of their annual vacation leave into a lump sum payment. Non-shift employees can sell back a maximum of 432 hours at time of separation and any hours above that would be lost. On October 1 of each of the three years of the 2022 - 2025 Agreement, all employees shall be provided eight additional hours of “use it or lose it” accrued vacation leave. The eight hours of vacation leave provided each year must be used prior to December 31st of the next calendar year and cannot be carried beyond the expiration date and cannot be converted to a lump sum payout. Non-shift personnel, not including those who are assigned to a light duty assignment, will be given 10 hours of “Paid Time Off” each fiscal year and must be used within the fiscal year accrued. Shift employees are entitled to a “ Kelly Day ” which grants time off every sixth shift. In the case of a Kelly Day added to a vacation period, it shall be construed to mean three consecutive calendar days off. Shift employees shall accrue 5.54 hours of sick leave per pay period. Forty (40) hour employees shall accrue 4.62 hours of sick leave per pay period. Accrued sick leave may be liquidated upon termination of employment and will be paid at the following rates in relationship to years of service with the City: Accrued Sick Leave Payout Less than ten (10) years 20% sick leave Ten (10) to twenty (20) years 40% sick leave Twenty (20) or more years 80% sick leave Fire employees will receive the following paid holidays: New Year's Day Independence Day Christmas Eve Juneteenth Labor Day Christmas Day Martin Luther King, Jr.'s Birthday Veteran's Day New Year's Eve President's Day Thanksgiving Day Memorial Day Day after Thanksgiving All shift personnel who are in employment status at a time a holiday occurs shall be granted twelve (12) hours holiday pay. Such holiday pay shall be paid in the first pay received in November. All non-shift personnel, including recruits, who are in employment status at a time when a holiday occurs, shall be granted twelve (12) hours of holiday leave. Non-shift employees shall then utilize holiday leave in an amount equal to the hours in their normally scheduled workday on the actual date of the holiday. All remaining hours of holiday leave shall be paid in the first pay received in November. Shift employees will be granted to two shifts or 48 hours of paid bereavement leave for the demise of a close family member. Non-shift employees will be granted 40 hours of paid bereavement leave for the demise of a close family member. Shift employees will receive 48 hours and non-shift employees will receive 40 hours each fiscal year of use-it-or-lose-it time off in recognition of the importance of mental health well-being. On October 1, 2022, each employee’s level of base pay shall be increased by four percent; effective the first full pay period on or after October 1, 2023, each employee’s level of base pay shall be increased by three percent; and effective the first full pay period on or after October 1, 2024, each employee’s level of base pay shall be increased by three percent. Fire employees may receive educational incentive up to $100 per month from the State of Florida based on Florida Statute 633.382. Special Assignment, Education or Other Incentive Pay: Associate’s Degree in Fire Science or EMS or EMT HAZ-MAT Assignment Bachelor’s degree in job related field as approved by the Fire Chief Paramedic Certification Master’s degree in job related field as approved by the Fire Chief Rescue and Rescue Captain Assignment Fire employees and families shall be provided the option of coverage in the City’s health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. The biweekly rates are as follows: Enrollment Tier | Medical OAP | Medical OAPIN Employee Only: $87.89 | $0 Employee +1: $175.78 | $39.34 Employee + 2 or More: $281.24 | $86.56 Each member shall have the option of completing an annual wellness preventative physical through the City’s contracted provider currently named Life Scan with the costs of the scan paid for by the City up to $395 for each member which includes a comprehensive medical evaluation, ultrasound imaging, cardio-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles. Fire employees shall be provided group dental with $19.00 of the monthly premium costs paid by the City. There are three benefit plan offerings. The biweekly rates are as follows: Enrollment Tier | Dental DPPO Low | Dental DPPO High | Dental DPPO Buy UP Employee Only: $5.17 | $21.37 | $25.11 Employee +1: $14.80 | $40.68 | $46.82 Employee + 2 or More: $23.69 | $58.51 | $66.86 Fire employees shall have the option to purchase vision coverage through payroll deductions. Three plans are offered, and the biweekly rates are as follows: Enrollment Tier | VSP Option 1 | VSP Option 2 | VSP Option 3 Employee Only: $2.36 | $3.87 | $4.44 Employee +1: $4.73 | $7.73 | $8.87 Employee + 2 or More: $7.61 | $12.45 | $14.28 Fire employees will receive from the City a “use it or lose it” Health Reimbursement Account annually. The amount to the employee is determined by the employee’s medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage = $400; Employee plus one = $600; and Employee plus two or more = $1000. This benefit is contingent upon the employee completing a physical at the City’s Employee Health Clinic. In addition, the employee may establish and contribute to a Flexible Spending Account. Fire employees shall be provided with term life insurance of $100,000 with all premium costs paid by the City. Employees shall have the option of purchasing additional term life insurance at group rates up to $475,000. Other departmental benefits may include: Career Development Program Service Awards Footwear Full Uniform & Equipment Issuance Replacement Uniforms & Equipment Bereavement Leave All Fire employees are required to participate in the Fire Pension Plan as defined in the Hollywood City Charter. Employees hired after July 16, 2009, employees will be required to contribute 9.5% pretax dollars to the retirement fund. An employee is vested in the pension plan after ten years of continuous service. To be eligible for normal retirement an employee must be age 50 with 10 years of service or complete 23 years of credited service. An employee’s pension is determined by averaging an employee’s highest 5 consecutive year’s annual salary using a 3.2% multiplier. Details of the pension plan benefits can be obtained from your pension administrator. Fire employees may enter into a Deferred Compensation Program through payroll deduction. Fire employees have the option of joining the Sun Credit Union. Fire employees have the option of participating in payroll Direct Deposit. Fire employees have the option of participating in Pre-Paid Legal/Identity Theft Protection Services or Supplemental Insurance coverage (i.e., AFLAC) through payroll deductions. Fire employees may be reimbursed a maximum total of $3,000.00 annually for educational tuition fees. Fire employees are eligible to participate in the City’s Work/Life Assistance Program offering a wide range of services and support. Employees may have access to the City’s fitness facilities free of charge. IMPORTANT NOTICE - This document is intended only as a summary of some of the benefits employees may be entitled to as an employee of the City of Hollywood. This is NOT a legal document, does NOT represent any guarantees, and is subject to change at any time. Closing Date/Time: 9/23/2024 11:59 PM Eastern