CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Sep 06, 2024
Full Time
Position open until September 19, 2024 Salary range of $45,539.94 to $60,754.51 General Description and Classification Standards Performs supervisory and administrative tasks within the communications center of the Atlanta Police Department. Duties include, but are not limited to: supervising and training assigned personnel; communicating effectively with city and county police officers, units and EMS personnel and maintaining their status to ensure safety; answering multiple telephone lines and dispatching as required; handling emergency and fast-paced situations; providing the general public with information and assistance; and maintaining a variety of records, files and logs. Supervision Received Normally receives very general guidance regarding overall mission, scheduling, unusual priorities, etc. but is free to set work methods, timetables, performance standards, etc. Focus is primarily on end results and is typically collaborative in nature. Makes decisions on technical issues, diagnoses, or procedures in collaboration with other supervisors or managers. Minimum Qualifications Education and Experience High school diploma or GED 3-5 years' of supervisory or managerial experience and 5-8 years' of experience in an emergency call center is required or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education & Experience Bachelor’s degree in business/public administration, science, aviation management, emergency management, airport operations or related field and 8-10 years' of experience as a communications dispatcher or closely related area preferred. Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-09-20