CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Network Security Analyst Classification Title: Network Analyst - Career Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 9th @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Network Security Analyst is responsible for safeguarding university networks and systems from cyber threats. This may include monitoring network activity, identifying vulnerabilities, implementing security measures such as firewalls and encryption, conducting security assessments, investigating security breaches, and providing recommendations for enhancing network security. The Network Security Analyst reports to the Senior Director of Infrastructure & Operations and works as part of the Network Services team to design, operate, maintain, and optimize enterprise network services for the university. The duties of this position emphasize network design based on business needs and administration and support of data networks. This position works closely with other members of the support team to resolve service tickets regarding customer moves/adds/changes for data and voice network. The Network Security Analyst will meet deadlines set for assigned projects, provide effective customer service to campus users regarding network connectivity and participate in cross-functional teams to support university goals and objectives related to administration of the campus network. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $6,500 per month - $8,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,912 per month - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical, information network systems is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training and experience. Foundation knowledge and skills for the Network Analyst include a basic knowledge of telecommunications and transmission technologies, including network architecture, topologies, protocols, programming applications and interfaces appropriate to the defined work area and assignments. Based on specialized assignments, a position may also require background, and/or licensure if required, in computer operating systems, broadcast network functions, or telecommunication switching systems. Required Qualifications Education & Experience: Bachelor’s degree from an accredited university or equivalent training and experience. Demonstrated experience writing and maintaining documentation. Knowledge, Skills & Abilities: Demonstrated ability to analyze, troubleshoot, configure, and manage IP networks including monitoring network traffic and usage, troubleshooting failures, and ensuring corrective actions are taken to optimize network performance; ability to maintain network security and the integrity of data carried on the networks and assist with implementation of business continuity and disaster recovery procedures. Strong analytical, research, and problem-solving skills including root cause analysis. Excellent listening, verbal, written, and interpersonal skills. Demonstrated ability to provide exceptional customer service. Ability to work after hours and on-call rotation Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check Preferred Qualifications 3+ years of enterprise-level experience with Alcatel/Lucent, Cisco, or equivalent enterprise switches and routers. 4+ years of enterprise-level experience with copper and fiber data network infrastructure and troubleshooting related connectivity and equipment used for testing fiber and copper infrastructure. 4+ years of experience in telecommunications field work performing telecommunications service moves/adds/changes for network locally and in remote offices. Experience managing enterprise systems with 5K+ users. Knowledge and experience with Ethernet, VLANs, TCP/IP, and related routing protocols. Experience managing networking needs for a multi-tenant data center. Demonstrated proficiency in the configuration and troubleshooting of enterprise-level switches, routers, and wireless controllers. Demonstrated knowledge of the OSI model network fundamentals as well as strong technical understanding of principles of Layer-2/Layer-3 network design and data communications. Demonstrated knowledge of network protocols e.g. TCP/UDP, ICMP, SNMP, and ARP and routing protocols. Strong understanding of Active Directory, Windows, and Linux server operating environments as they relate to network and application troubleshooting as well as understanding authentication, authorization, and encryption protocols and utilities. Strong understanding of network security, application and security certificate management, and data encryption. Ability to independently identify and implement critical maintenance fixes and to isolate and correct malfunctions, including routing problems in complex technical environments. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Network Security Analyst Classification Title: Network Analyst - Career Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 9th @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Network Security Analyst is responsible for safeguarding university networks and systems from cyber threats. This may include monitoring network activity, identifying vulnerabilities, implementing security measures such as firewalls and encryption, conducting security assessments, investigating security breaches, and providing recommendations for enhancing network security. The Network Security Analyst reports to the Senior Director of Infrastructure & Operations and works as part of the Network Services team to design, operate, maintain, and optimize enterprise network services for the university. The duties of this position emphasize network design based on business needs and administration and support of data networks. This position works closely with other members of the support team to resolve service tickets regarding customer moves/adds/changes for data and voice network. The Network Security Analyst will meet deadlines set for assigned projects, provide effective customer service to campus users regarding network connectivity and participate in cross-functional teams to support university goals and objectives related to administration of the campus network. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $6,500 per month - $8,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,912 per month - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical, information network systems is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, engineering, industrial technology, telecommunications or a related technical field, or equivalent training and experience. Foundation knowledge and skills for the Network Analyst include a basic knowledge of telecommunications and transmission technologies, including network architecture, topologies, protocols, programming applications and interfaces appropriate to the defined work area and assignments. Based on specialized assignments, a position may also require background, and/or licensure if required, in computer operating systems, broadcast network functions, or telecommunication switching systems. Required Qualifications Education & Experience: Bachelor’s degree from an accredited university or equivalent training and experience. Demonstrated experience writing and maintaining documentation. Knowledge, Skills & Abilities: Demonstrated ability to analyze, troubleshoot, configure, and manage IP networks including monitoring network traffic and usage, troubleshooting failures, and ensuring corrective actions are taken to optimize network performance; ability to maintain network security and the integrity of data carried on the networks and assist with implementation of business continuity and disaster recovery procedures. Strong analytical, research, and problem-solving skills including root cause analysis. Excellent listening, verbal, written, and interpersonal skills. Demonstrated ability to provide exceptional customer service. Ability to work after hours and on-call rotation Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check Preferred Qualifications 3+ years of enterprise-level experience with Alcatel/Lucent, Cisco, or equivalent enterprise switches and routers. 4+ years of enterprise-level experience with copper and fiber data network infrastructure and troubleshooting related connectivity and equipment used for testing fiber and copper infrastructure. 4+ years of experience in telecommunications field work performing telecommunications service moves/adds/changes for network locally and in remote offices. Experience managing enterprise systems with 5K+ users. Knowledge and experience with Ethernet, VLANs, TCP/IP, and related routing protocols. Experience managing networking needs for a multi-tenant data center. Demonstrated proficiency in the configuration and troubleshooting of enterprise-level switches, routers, and wireless controllers. Demonstrated knowledge of the OSI model network fundamentals as well as strong technical understanding of principles of Layer-2/Layer-3 network design and data communications. Demonstrated knowledge of network protocols e.g. TCP/UDP, ICMP, SNMP, and ARP and routing protocols. Strong understanding of Active Directory, Windows, and Linux server operating environments as they relate to network and application troubleshooting as well as understanding authentication, authorization, and encryption protocols and utilities. Strong understanding of network security, application and security certificate management, and data encryption. Ability to independently identify and implement critical maintenance fixes and to isolate and correct malfunctions, including routing problems in complex technical environments. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD Tuesday, September 3, 2024 at 8:00 a.m. through Monday, September 16, 2024 before 5:00 p.m. (PT) EXAM NUMBER R2560L-R Who are we looking for? County of Los Angeles is recruiting for highly motivated and career minded individuals to fill the position of Senior Network Systems Administrator. To view classification standards for the position, please click HERE . We invite you to explore the possibility of joining a team who will turn challenges into opportunities and share the future of public sector IT! With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 2,300 different job descriptions, the County offers a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. FOLLOW US ON SOCIAL MEDIA! Essential Job Functions Performs network administration functions such as designing, configuring, deploying, testing, repairing and maintaining hardware/software/firmware upgrade. Plans the deployment of hardware, firmware and software upgrades for network appliances, gateways, and associated telecommunication devices. Configures and supports network devices such as Layer 2 and 3 configurations, Voice Gateways, wireless access points and controllers. Leads system administration functions such as designing and implementing enterprise infrastructure which encompasses hardware, servers and virtual systems. Leads and plans the deployment of hardware and software upgrades for servers and storage (e.g., Blade Systems, Server Virtualization, Active Directory, clustering, VoIP (Voice over IP), storage solutions, video conferencing systems). Leads, designs and implements network security solutions (e.g., system network access control lists and host/network intrusion prevention systems) along with policy elements (e.g., end user roles and groups, trust relationships, access rights, directories, virus protection, security patch management, firewalls and software deployment). Mitigates various enterprise cybersecurity threats and vulnerabilities (e.g., malware, viruses, spyware, adware, trojan horses, worms, phishing, spear phishing). Provides senior level support for information enterprise cybersecurity breaches (e.g., internal/external violations/threats, hacker attacks, viruses and system access). Analyzes Network performance, throughput and bandwidth optimization requirements to solve the more complex system configuration and performance issues. Identifies and recommends appropriate network device changes. Sets and verifies system thresholds, performs network tests, queries as needed in response to alerts. Performs critical data and configuration backup, database backup, system recovery, and/or participates in activities pertaining to business continuity and disaster recovery plans. Performs site assessment including cabling, rack elevations, electrical, HVAC (Heating Ventilation Air Conditioning), and peripherals. Designs and implements video and web teleconferencing solutions. Participates in the analysis, evaluation, and risk assessment tasks required for implementation of new applications, and system changes (e.g., vendor provided patches, service packs, network products, devices and network management solutions). Develops and maintains network standard operating procedures, logs, and files. Tracks network assets (e.g., virtual servers, software subscriptions, network endpoints, mobile device manager) including purchasing, receiving, deployment, decommissioning, and disposal. Serves as a subject matter expert and provides technical recommendations for vendor products and services. Leads a network support team and serves as a project lead. Provides technical guidance and knowledge sharing to assigned staff and vendors. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree from an accredited* college or university in Computer Science, Information Systems, or a closely related field -AND- three (3) years of full-time paid experience in a centralized Information Technology organization** within the last five (5) years in LAN design, configuration and administration. Option II : Four (4) years of progressively responsible, full-time paid experience in a centralized Information Technology organization** within the last five (5) years, involving increasing complexity and scope of responsibility in LAN design, configuration, and administration. LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for a bachelor's degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or e-mail a copy to vcudiamat@hr.lacounty.gov within seven (7) calendar days from the last day of filing. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information ) ** Centralized IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official. Withhold Information Withhold will not be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Endorsement of County Qualifications County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Questionable experience may be verified through the Departmental HR Manager when necessary. Additional Information OUR ASSESSMENT PROCESS: Once we have determined that you meet the requirements, we will invite you to participate in two (2) multiple-choice tests: Part I : Multiple choice and/or simulation assessments, weighted 40% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates must achieve a passing score of 70% or higher on Part I in order to be invited to Part II of the examination. Part II : Multiple choice and/or simulation assessments, weighted 60% , measuring: Networking and Implementation: Knowledge of networking devices, protocols, reference models, routing, and implementation of networks. Server Administration: Knowledge of disaster recovery, hardware, management process, network addressing and routing, optimization, security, storage, and users and resources. IP Routing and Switching: Knowledge of advanced routing topics, IP addressing, IP multicast, IP routing protocols, and layer 2 switching. Cloud Computing: Knowledge of cloud computing concepts, cloud service models, virtualization, and private clouds. Applicants must meet the selection requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Transfer of Assessment and/or Simulation Components Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains assessment and/or simulation components that may be used in the future for new examinations and your assessment and/or simulation responses may be transferred. Exam Preparation Study guides and other assessment and/or simulation preparation resources are available to help candidates prepare for employment exams. While the guides will help you prepare for the exam, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice exams may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Exam preparation information is located under the "Employment Test Assistance" section. Additional online practice exams are available at https://www.shldirect.com/en-us/practice-tests/ . NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add vcudiamat@hr.lacounty.gov , awong@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email addresses and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Eligibility Information The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of six (6) months following the date of promulgation. Vacancy Information The resulting eligible list will be used to fill vacancies throughout Los Angeles County departments. Available Shift: Any SPECIAL INFORMATION: How to Apply Applications must be submitted online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer and Internet Access at Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Have any questions about anything listed above? Contact us: Exam Number: R2560L-R Department Contact Name: Virna-liza Cudiamat Department Contact Email: vcudiamat @hr.lacounty.gov Department Contact Phone: (213) 433-3376 Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: ( 800) 735-2929 California Relay Services Phone: (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/16/2024 5:00 PM Pacific
Aug 31, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD Tuesday, September 3, 2024 at 8:00 a.m. through Monday, September 16, 2024 before 5:00 p.m. (PT) EXAM NUMBER R2560L-R Who are we looking for? County of Los Angeles is recruiting for highly motivated and career minded individuals to fill the position of Senior Network Systems Administrator. To view classification standards for the position, please click HERE . We invite you to explore the possibility of joining a team who will turn challenges into opportunities and share the future of public sector IT! With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 2,300 different job descriptions, the County offers a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. FOLLOW US ON SOCIAL MEDIA! Essential Job Functions Performs network administration functions such as designing, configuring, deploying, testing, repairing and maintaining hardware/software/firmware upgrade. Plans the deployment of hardware, firmware and software upgrades for network appliances, gateways, and associated telecommunication devices. Configures and supports network devices such as Layer 2 and 3 configurations, Voice Gateways, wireless access points and controllers. Leads system administration functions such as designing and implementing enterprise infrastructure which encompasses hardware, servers and virtual systems. Leads and plans the deployment of hardware and software upgrades for servers and storage (e.g., Blade Systems, Server Virtualization, Active Directory, clustering, VoIP (Voice over IP), storage solutions, video conferencing systems). Leads, designs and implements network security solutions (e.g., system network access control lists and host/network intrusion prevention systems) along with policy elements (e.g., end user roles and groups, trust relationships, access rights, directories, virus protection, security patch management, firewalls and software deployment). Mitigates various enterprise cybersecurity threats and vulnerabilities (e.g., malware, viruses, spyware, adware, trojan horses, worms, phishing, spear phishing). Provides senior level support for information enterprise cybersecurity breaches (e.g., internal/external violations/threats, hacker attacks, viruses and system access). Analyzes Network performance, throughput and bandwidth optimization requirements to solve the more complex system configuration and performance issues. Identifies and recommends appropriate network device changes. Sets and verifies system thresholds, performs network tests, queries as needed in response to alerts. Performs critical data and configuration backup, database backup, system recovery, and/or participates in activities pertaining to business continuity and disaster recovery plans. Performs site assessment including cabling, rack elevations, electrical, HVAC (Heating Ventilation Air Conditioning), and peripherals. Designs and implements video and web teleconferencing solutions. Participates in the analysis, evaluation, and risk assessment tasks required for implementation of new applications, and system changes (e.g., vendor provided patches, service packs, network products, devices and network management solutions). Develops and maintains network standard operating procedures, logs, and files. Tracks network assets (e.g., virtual servers, software subscriptions, network endpoints, mobile device manager) including purchasing, receiving, deployment, decommissioning, and disposal. Serves as a subject matter expert and provides technical recommendations for vendor products and services. Leads a network support team and serves as a project lead. Provides technical guidance and knowledge sharing to assigned staff and vendors. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree from an accredited* college or university in Computer Science, Information Systems, or a closely related field -AND- three (3) years of full-time paid experience in a centralized Information Technology organization** within the last five (5) years in LAN design, configuration and administration. Option II : Four (4) years of progressively responsible, full-time paid experience in a centralized Information Technology organization** within the last five (5) years, involving increasing complexity and scope of responsibility in LAN design, configuration, and administration. LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for a bachelor's degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or e-mail a copy to vcudiamat@hr.lacounty.gov within seven (7) calendar days from the last day of filing. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information ) ** Centralized IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official. Withhold Information Withhold will not be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Endorsement of County Qualifications County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Questionable experience may be verified through the Departmental HR Manager when necessary. Additional Information OUR ASSESSMENT PROCESS: Once we have determined that you meet the requirements, we will invite you to participate in two (2) multiple-choice tests: Part I : Multiple choice and/or simulation assessments, weighted 40% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates must achieve a passing score of 70% or higher on Part I in order to be invited to Part II of the examination. Part II : Multiple choice and/or simulation assessments, weighted 60% , measuring: Networking and Implementation: Knowledge of networking devices, protocols, reference models, routing, and implementation of networks. Server Administration: Knowledge of disaster recovery, hardware, management process, network addressing and routing, optimization, security, storage, and users and resources. IP Routing and Switching: Knowledge of advanced routing topics, IP addressing, IP multicast, IP routing protocols, and layer 2 switching. Cloud Computing: Knowledge of cloud computing concepts, cloud service models, virtualization, and private clouds. Applicants must meet the selection requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Transfer of Assessment and/or Simulation Components Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains assessment and/or simulation components that may be used in the future for new examinations and your assessment and/or simulation responses may be transferred. Exam Preparation Study guides and other assessment and/or simulation preparation resources are available to help candidates prepare for employment exams. While the guides will help you prepare for the exam, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice exams may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Exam preparation information is located under the "Employment Test Assistance" section. Additional online practice exams are available at https://www.shldirect.com/en-us/practice-tests/ . NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add vcudiamat@hr.lacounty.gov , awong@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email addresses and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Eligibility Information The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of six (6) months following the date of promulgation. Vacancy Information The resulting eligible list will be used to fill vacancies throughout Los Angeles County departments. Available Shift: Any SPECIAL INFORMATION: How to Apply Applications must be submitted online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer and Internet Access at Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Have any questions about anything listed above? Contact us: Exam Number: R2560L-R Department Contact Name: Virna-liza Cudiamat Department Contact Email: vcudiamat @hr.lacounty.gov Department Contact Phone: (213) 433-3376 Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: ( 800) 735-2929 California Relay Services Phone: (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/16/2024 5:00 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/9/2024 11:59 PM Pacific
Aug 27, 2024
Full Time
The Position Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/9/2024 11:59 PM Pacific
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications was on Monday, August 5, 2024. We will conduct another round of application review on Tuesday, September 3, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 30, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of September 9, 2024. The City of San José is creating a civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on... This is an exciting opportunity under the Technical Infrastructure Division in the Information Technology Department (ITD). The Technical Infrastructure Division designs and engineers solutions that address and meet the City’s strategies built around Smart City initiatives, such as Digital Inclusion and Digital Equity, Public Wi-Fi expansion for Economic Development, Endpoint Modernization and virtualization, Multi-cloud frameworks, and digital analytics to support data-driven decisions. The Technical Infrastructure Division includes citywide wired and wireless network infrastructure, core server infrastructure, public and private cloud infrastructure, and hyper-converged infrastructure. The city seeks motivated engineering-level candidates who are energized by opportunities to maximize their potential by learning new technologies, designing and implementing solutions, and fulfilling smart city initiatives. Please note that the Enterprise Network Infrastructure Engineer (Enterprise Information Technology Engineer I/II) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Information Technology Engineer (EITE) I/II shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range including the 5% non-pensionable increase: Enterprise Information Technology Engineer I: $121,583.28 - $147,944.16 annually Enterprise Information Technology Engineer II: $128,812.32 - $156,942.24 annually The EITE I/II classifications are represented by the Municipal Employees' Federation (MEF) bargaining unit. Minimum Qualifications Education: EITE I: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. EITE II: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. Experience: EITE I: three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. EITE II: four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two (2) years of the education requirement License or Certificates: EITE I: Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. EITE II : Possession and maintenance of a current (non-expired) industry certification* that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. *Until further notice, the minimum qualification for certification has been temporarily modified to allow successful candidates to obtain industry certification(s) within 6 months of hire. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - The ideal candidate must possess a combination of the following knowledge and experience: Ability to understand the complexities of enterprise infrastructure and how to leverage technologies for citywide benefits. Strong technical hands-on experience in designing, configuring, implementing, managing, troubleshooting, and administering current technologies such as: Layer 2 switching (VLAN) e.g. Spanning Tree; Advanced layer 3 routing e.g. Open Shortest Path First (OSPF) and/or Border Gateway Protocol (BGP); Network design and optimization; Enterprise Wi-Fi and wireless broadband; Quality of Service (QOS); Application load-balancing; Network security controls e.g. Extensible Authentication Protocol (EAP) and/or Remote Authentication Dial-In User Service (RADIUS); Software-Defined Networking (SDN) configuration and management; and/or, VMWare networking; NSX-T or NSX-V Ability to write and run scripts (e.g., Powershell, Python, etc.) is highly desirable Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Project Management - Requires familiarity with Agile Methodology to manage and lead technical projects. Ensures support for projects and implements agency goals and strategic objectives. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , one of which may include a practical/writing exercise . You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications was on Monday, August 5, 2024. We will conduct another round of application review on Tuesday, September 3, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 30, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of September 9, 2024. The City of San José is creating a civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on... This is an exciting opportunity under the Technical Infrastructure Division in the Information Technology Department (ITD). The Technical Infrastructure Division designs and engineers solutions that address and meet the City’s strategies built around Smart City initiatives, such as Digital Inclusion and Digital Equity, Public Wi-Fi expansion for Economic Development, Endpoint Modernization and virtualization, Multi-cloud frameworks, and digital analytics to support data-driven decisions. The Technical Infrastructure Division includes citywide wired and wireless network infrastructure, core server infrastructure, public and private cloud infrastructure, and hyper-converged infrastructure. The city seeks motivated engineering-level candidates who are energized by opportunities to maximize their potential by learning new technologies, designing and implementing solutions, and fulfilling smart city initiatives. Please note that the Enterprise Network Infrastructure Engineer (Enterprise Information Technology Engineer I/II) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Information Technology Engineer (EITE) I/II shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range including the 5% non-pensionable increase: Enterprise Information Technology Engineer I: $121,583.28 - $147,944.16 annually Enterprise Information Technology Engineer II: $128,812.32 - $156,942.24 annually The EITE I/II classifications are represented by the Municipal Employees' Federation (MEF) bargaining unit. Minimum Qualifications Education: EITE I: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. EITE II: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. Experience: EITE I: three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. EITE II: four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two (2) years of the education requirement License or Certificates: EITE I: Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. EITE II : Possession and maintenance of a current (non-expired) industry certification* that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. *Until further notice, the minimum qualification for certification has been temporarily modified to allow successful candidates to obtain industry certification(s) within 6 months of hire. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - The ideal candidate must possess a combination of the following knowledge and experience: Ability to understand the complexities of enterprise infrastructure and how to leverage technologies for citywide benefits. Strong technical hands-on experience in designing, configuring, implementing, managing, troubleshooting, and administering current technologies such as: Layer 2 switching (VLAN) e.g. Spanning Tree; Advanced layer 3 routing e.g. Open Shortest Path First (OSPF) and/or Border Gateway Protocol (BGP); Network design and optimization; Enterprise Wi-Fi and wireless broadband; Quality of Service (QOS); Application load-balancing; Network security controls e.g. Extensible Authentication Protocol (EAP) and/or Remote Authentication Dial-In User Service (RADIUS); Software-Defined Networking (SDN) configuration and management; and/or, VMWare networking; NSX-T or NSX-V Ability to write and run scripts (e.g., Powershell, Python, etc.) is highly desirable Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Project Management - Requires familiarity with Agile Methodology to manage and lead technical projects. Ensures support for projects and implements agency goals and strategic objectives. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , one of which may include a practical/writing exercise . You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Department of Innovation and Technology (IT) is accepting applications for Network Services Supervisor for the Public Safety Communications Division . This position is characterized by the responsibility to supervise staff assigned to the Public Safety Communications Division. Under general direction, the position plans, organizes, coordinates, and supervises the day to day operations of the County's 800 MHZ mobile and portable radio repair shop. The Network Services Supervisor provides administrative support, management direction, and leadership for a workgroup responsible for the programming, maintenance and repair of over 16,000 end-user mobile and portable subscriber radios. Incumbents will provide management oversight and direction; confer with staff on operational matters; serve as a technical advisor; coordinate both scheduled and emergency repair activities, provide oversight of system upgrade efforts, resolve personnel issues; assist with the development and implementation of policies and procedures for long range network plans and daily operations; review network integrity, system security, and operational reliability and efficiency; develop system disaster recovery recommendations, evaluate and present recommendations to the Division Chief for improvements or enhancements; create and deliver formal presentations and keep abreast of technological changes; identify and research the cost-benefit of new technologies and make recommendations for acquisition of new hardware and software; recommend vendor provided training courses for staff; assist in coordinating system operational plans with a diverse customer base of first responders and governmental service providers, lead efforts to resolve service issues and concerns to maintain a high level of customer satisfaction; and assist in the development of the annual Division budget and ongoing fiscal monitoring activity. The Network Services Supervisor is a second level supervisor and provides guidance and assistance to staff members with their professional and career development efforts. For a comprehensive list of job duties, refer to the Network Services Supervisor job description. This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to employment, successful candidates must undergo a background check which includes fingerprinting and a medical exam. Availability: Incumbents are subject to 24-hour call-back, evening, and weekend shifts. Travel: Travel throughout the county may be required with a requirement to access and perform work at rural, unimproved locations. A valid California Class C driver's license will be required at the time of hire. Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements EXPERIENCE: Three (3) years of experience overseeing staff or technology in a lead or advanced role which includes planning, assigning, reviewing, and evaluating work in the area of land mobile radio technologies. -- AND -- EDUCATION: Thirty (30) semester (45 quarter) units of college level qualifying coursework in telecommunications, electronic or information technology, computer science, computer information systems, public or business administration, or a closely related field. A list of completed coursework must be submitted with the application if an associate's degree in a qualifying field has not been conferred. NOTE: Specialized technology courses or certificate programs with 450 hours of classroom instruction (equivalent to one year of college level education) are acceptable . Substitution: An additional one (1) year of qualifying experience may substitute for the required education. Desired Qualifications Candidates are strongly encouraged to apply if they possess: Five (5) years of experience managing the installation, programming, maintaining and repairing Motorola XTS, XTL and APX series, land mobile radios, as well as emergency vehicle systems. Experience programming, configuring, maintaining and repairing Motorola P25 Smartzone Trunking systems. Experience developing codeplugs/templates using Motorola customer programming software. Knowledge of Motorola subscriber features and the interactions of those features over Motorola P25 Smartzone Trunking and conventional systems. The ideal candidate will demonstrate strong interpersonal and communication skills, and be a team player with the ability to achieve goals through influence, collaboration, and cooperation. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 p.m., Friday, September 13, 2024 . Resumes will not be accepted or reviewed in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 9/13/2024 5:00 PM Pacific
Sep 01, 2024
Full Time
The Job The Department of Innovation and Technology (IT) is accepting applications for Network Services Supervisor for the Public Safety Communications Division . This position is characterized by the responsibility to supervise staff assigned to the Public Safety Communications Division. Under general direction, the position plans, organizes, coordinates, and supervises the day to day operations of the County's 800 MHZ mobile and portable radio repair shop. The Network Services Supervisor provides administrative support, management direction, and leadership for a workgroup responsible for the programming, maintenance and repair of over 16,000 end-user mobile and portable subscriber radios. Incumbents will provide management oversight and direction; confer with staff on operational matters; serve as a technical advisor; coordinate both scheduled and emergency repair activities, provide oversight of system upgrade efforts, resolve personnel issues; assist with the development and implementation of policies and procedures for long range network plans and daily operations; review network integrity, system security, and operational reliability and efficiency; develop system disaster recovery recommendations, evaluate and present recommendations to the Division Chief for improvements or enhancements; create and deliver formal presentations and keep abreast of technological changes; identify and research the cost-benefit of new technologies and make recommendations for acquisition of new hardware and software; recommend vendor provided training courses for staff; assist in coordinating system operational plans with a diverse customer base of first responders and governmental service providers, lead efforts to resolve service issues and concerns to maintain a high level of customer satisfaction; and assist in the development of the annual Division budget and ongoing fiscal monitoring activity. The Network Services Supervisor is a second level supervisor and provides guidance and assistance to staff members with their professional and career development efforts. For a comprehensive list of job duties, refer to the Network Services Supervisor job description. This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to employment, successful candidates must undergo a background check which includes fingerprinting and a medical exam. Availability: Incumbents are subject to 24-hour call-back, evening, and weekend shifts. Travel: Travel throughout the county may be required with a requirement to access and perform work at rural, unimproved locations. A valid California Class C driver's license will be required at the time of hire. Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements EXPERIENCE: Three (3) years of experience overseeing staff or technology in a lead or advanced role which includes planning, assigning, reviewing, and evaluating work in the area of land mobile radio technologies. -- AND -- EDUCATION: Thirty (30) semester (45 quarter) units of college level qualifying coursework in telecommunications, electronic or information technology, computer science, computer information systems, public or business administration, or a closely related field. A list of completed coursework must be submitted with the application if an associate's degree in a qualifying field has not been conferred. NOTE: Specialized technology courses or certificate programs with 450 hours of classroom instruction (equivalent to one year of college level education) are acceptable . Substitution: An additional one (1) year of qualifying experience may substitute for the required education. Desired Qualifications Candidates are strongly encouraged to apply if they possess: Five (5) years of experience managing the installation, programming, maintaining and repairing Motorola XTS, XTL and APX series, land mobile radios, as well as emergency vehicle systems. Experience programming, configuring, maintaining and repairing Motorola P25 Smartzone Trunking systems. Experience developing codeplugs/templates using Motorola customer programming software. Knowledge of Motorola subscriber features and the interactions of those features over Motorola P25 Smartzone Trunking and conventional systems. The ideal candidate will demonstrate strong interpersonal and communication skills, and be a team player with the ability to achieve goals through influence, collaboration, and cooperation. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 p.m., Friday, September 13, 2024 . Resumes will not be accepted or reviewed in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 9/13/2024 5:00 PM Pacific
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides physical communications and network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level campus copper and optical fiber cable, conduit, data and network operations centers and other related infrastructure and systems including but not limited to wired and wireless data networks (Ethernet), cable television distribution systems, telephone systems with digital and analog services and two-way radio systems. This position also maintains and supports assigned documentation, designs, and standards to ensure accuracy, buildability, long-term maintenance planning and system reliability. As an RCDD, you will lead and coordinate the technical aspects of telecommunications design, implementation, and ongoing management across our campus. You'll work closely with internal teams, external vendors, and campus stakeholders to ensure that projects meet industry standards and university specifications. This role requires a balance of technical expertise and leadership skills, as you will be responsible for guiding a team, overseeing construction plans, and ensuring excellent customer service. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Reviewing construction plans to ensure they meet telecommunications standards and university specifications. Advising internal teams and external vendors on technical impacts, design choices, and project requirements. Collaborating with campus partners and ITS leadership to ensure smooth project execution and customer satisfaction. Developing Statements of Work (SoW) for managing technical vendors and overseeing contractors to ensure contractual agreements are met. Demonstrated experience with standardized construction change orders, RFIs, submittals, vendor management, negotiations, and escalations. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $100,000 - $110,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Jul 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 10, 2024
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides physical communications and network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level campus copper and optical fiber cable, conduit, data and network operations centers and other related infrastructure and systems including but not limited to wired and wireless data networks (Ethernet), cable television distribution systems, telephone systems with digital and analog services and two-way radio systems. This position also maintains and supports assigned documentation, designs, and standards to ensure accuracy, buildability, long-term maintenance planning and system reliability. As an RCDD, you will lead and coordinate the technical aspects of telecommunications design, implementation, and ongoing management across our campus. You'll work closely with internal teams, external vendors, and campus stakeholders to ensure that projects meet industry standards and university specifications. This role requires a balance of technical expertise and leadership skills, as you will be responsible for guiding a team, overseeing construction plans, and ensuring excellent customer service. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Reviewing construction plans to ensure they meet telecommunications standards and university specifications. Advising internal teams and external vendors on technical impacts, design choices, and project requirements. Collaborating with campus partners and ITS leadership to ensure smooth project execution and customer satisfaction. Developing Statements of Work (SoW) for managing technical vendors and overseeing contractors to ensure contractual agreements are met. Demonstrated experience with standardized construction change orders, RFIs, submittals, vendor management, negotiations, and escalations. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $100,000 - $110,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Jul 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. Applications will be reviewed as they are received. This recruitment may close at any time without notice. Calling all experienced Windows Systems Engineers who are seeking a career opportunity in a great work environment that includes varied responsibilities and a fantastic team. If you are ready for the next step in your career, then we have the job for you! The Information Systems Department/Network & Systems Administration Division is looking for an experienced, energetic, organized professional with excellent troubleshooting skills to join our dedicated team. The Network Systems Engineer position is an extremely varied and rewarding role. You would work closely with ALL City departments including City Hall, Police and Fire HQ, 911 Dispatch Center, Water Treatment Plant, Fire Stations, Library, Public Works, Mobile Command Van / Emergency Response, Traffic Lights and more. The technologies you would work on are widely varied - from high bandwidth wireless point to point connections, to HyperV Failover Clusters, Network Storage, Layer 2 and 3 switches, Active/Passive firewall clusters, redundant internet connections, SCCM, city wide camera networks, smart city initiatives, downtown free public wireless, VOIP, task automation, disaster recovery planning and execution, and more. This is a very engaging and interesting role. Boredom in this position is impossible! The wide variety of work is also why we are looking for a very well-rounded engineer to fill this role. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Engineer in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under general direction, provides support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, tests and supports a variety of network components and devices; performs preventive maintenance on network segments and components; provides liaison and technical assistance to Network Systems Technicians and end users; installs and troubleshoots advanced software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Performs a variety of duties in the development, installation, implementation, testing, evaluation and administration of local and wide area networks; responds to inquiries and provides technical assistance regarding all aspects of system design, installation, and troubleshooting. Installs and configures network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Installs and maintains network components including firewalls, routers, switches, bridges, wireless links, and other network equipment and software. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Participates in the evaluation of network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including servers, storage, printers, scanners, wireless access points, etc. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems and gains a deep understanding of the interrelationships of the system of systems. Performs related duties as required. QUALIFICATIONS Knowledge of: Principles and practices of network system design, installation and maintenance. Principles of hardware and software configuration and installation. Current Windows operating systems for both server and workstations platforms. All aspects of configuring and maintaining system security, network security, and site security for information systems using firewalls, IDS, IPS, and other means necessary. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, point to point wireless, VPN, T1, MPLS, and MetroE. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP and Vlans. Methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. Basic scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles and practices of VOIP, SIP, and PRI. Principles of customer service. Pertinent Federal, State and local codes, laws and regulations. Ability to: Evaluate hardware and software requirements. Implement hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or related field. Experience: Three years (full-time equivalent) experience in troubleshooting computer systems, network installations, servers, and client/server software, including at least two years network administration experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate: Network certification or Microsoft certification is highly desirable. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary. Closing Date/Time: Continuous
Aug 13, 2024
Full Time
Summary This position is open until filled. Applications will be reviewed as they are received. This recruitment may close at any time without notice. Calling all experienced Windows Systems Engineers who are seeking a career opportunity in a great work environment that includes varied responsibilities and a fantastic team. If you are ready for the next step in your career, then we have the job for you! The Information Systems Department/Network & Systems Administration Division is looking for an experienced, energetic, organized professional with excellent troubleshooting skills to join our dedicated team. The Network Systems Engineer position is an extremely varied and rewarding role. You would work closely with ALL City departments including City Hall, Police and Fire HQ, 911 Dispatch Center, Water Treatment Plant, Fire Stations, Library, Public Works, Mobile Command Van / Emergency Response, Traffic Lights and more. The technologies you would work on are widely varied - from high bandwidth wireless point to point connections, to HyperV Failover Clusters, Network Storage, Layer 2 and 3 switches, Active/Passive firewall clusters, redundant internet connections, SCCM, city wide camera networks, smart city initiatives, downtown free public wireless, VOIP, task automation, disaster recovery planning and execution, and more. This is a very engaging and interesting role. Boredom in this position is impossible! The wide variety of work is also why we are looking for a very well-rounded engineer to fill this role. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Engineer in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under general direction, provides support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, tests and supports a variety of network components and devices; performs preventive maintenance on network segments and components; provides liaison and technical assistance to Network Systems Technicians and end users; installs and troubleshoots advanced software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Performs a variety of duties in the development, installation, implementation, testing, evaluation and administration of local and wide area networks; responds to inquiries and provides technical assistance regarding all aspects of system design, installation, and troubleshooting. Installs and configures network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Installs and maintains network components including firewalls, routers, switches, bridges, wireless links, and other network equipment and software. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Participates in the evaluation of network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including servers, storage, printers, scanners, wireless access points, etc. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems and gains a deep understanding of the interrelationships of the system of systems. Performs related duties as required. QUALIFICATIONS Knowledge of: Principles and practices of network system design, installation and maintenance. Principles of hardware and software configuration and installation. Current Windows operating systems for both server and workstations platforms. All aspects of configuring and maintaining system security, network security, and site security for information systems using firewalls, IDS, IPS, and other means necessary. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, point to point wireless, VPN, T1, MPLS, and MetroE. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP and Vlans. Methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. Basic scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles and practices of VOIP, SIP, and PRI. Principles of customer service. Pertinent Federal, State and local codes, laws and regulations. Ability to: Evaluate hardware and software requirements. Implement hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or related field. Experience: Three years (full-time equivalent) experience in troubleshooting computer systems, network installations, servers, and client/server software, including at least two years network administration experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate: Network certification or Microsoft certification is highly desirable. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary. Closing Date/Time: Continuous
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of September 1, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Aug 08, 2024
Full Time
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of September 1, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job PROVIDE SECURE, STABLE, AND SCALABLE ENTERPRISE SOLUTIONS FOR THE NATION'S LARGEST COUNTY AND ITS NETWORK! FUTURE SALARY INCREASES* 3% effective February 22, 2025 3% effective February 21, 2026 We are seeking a highly skilled and experienced Enterprise Network Engineer (ENE) to join our San Bernardino County team. In this role, you will play a critical part in designing, implementing, and maintaining our network infrastructure, with a focus on cloud networking, enterprise-level routing and switching, and advanced data center networking and participating in conceptual design phases of application development hosting to clarify department needs, security and define technical problems of the hosting solution; participating in the implementation and maintenance, as directed, of new systems including data center hosted and cloud technologies; and planning, scheduling and assisting with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. Enterprise Network Engineers are experts at: Project Management - Lead multiple projects simultaneously that result in the implementation of enterprise network information technologies. Cloud Networking - Design, implement, and manage cloud networking solutions to ensure seamless integration of the San Bernardino County infrastructure with cloud platforms like Azure or AWS Cloud. Enterprise-level Routing and Switching - Development and maintenance of complex routing and switching configurations for the San Bernardino County enterprise network, optimizing performance, reliability, and security. Datacenter Advanced Networking - Lead the design and deployment of advanced networking solutions within our data centers, including load balancing, virtualization, and high-availability technologies. Network Security - Collaborate with our security team to implement robust network security measures, ensuring the confidentiality, integrity, and availability of our data. Architecting infrastructure technology solutions that take into consideration scalability for use by multiple departments, cost and risk avoidance related to policies, standard practices, enterprise licensing, cross-department regulations (e.g., HIPAA, HITECH, CCPA), countywide cyber security controls and potential impacts to the WAN. Network Monitoring and Optimization - Implement network monitoring tools and procedures to proactively identify and resolve performance issues, optimizing network performance. Team Collaboration - Participates in conceptual design phase of application development hosting to clarify department needs, security and define technical problems of the hosting solution. Time Management - Plans, schedules, and assists with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Network Engineer job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits OR check out the County's lucrative Modified Benefit Option! CONDITIONS OF EMPLOYMENT Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements REQUIRED EXPERIENCE: Four (4) years of full-time equivalent hands-on experience in an enterprise network management environment architecting, engineering, and integrating solutions. Qualifying experience must include implementation of systems in a large organization setting with a minimum of three (3) of the following technologies: Advanced Network Architecture (Cisco DWDM, Ethernet Circuits, etc.) Wireless Network Platforms (Aruba Controllers, Aruba Wireless Access Points, etc.) Advanced Router and Switch Platforms (Cisco ASR, ISR, Nexus, etc.) Firewall Platforms (Cisco Firepower Management Center, ASAs, FTDs, etc.) Advanced Routing Protocols (BGP, EIGRP, etc.) -AND- REQUIRED EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in programming, information systems, computer science, software engineering, or a related field. Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications Previous experience as a Network Architect or Network Engineer supporting enterprise networks is preferred. Selection Process Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Jul 14, 2024
Full Time
The Job PROVIDE SECURE, STABLE, AND SCALABLE ENTERPRISE SOLUTIONS FOR THE NATION'S LARGEST COUNTY AND ITS NETWORK! FUTURE SALARY INCREASES* 3% effective February 22, 2025 3% effective February 21, 2026 We are seeking a highly skilled and experienced Enterprise Network Engineer (ENE) to join our San Bernardino County team. In this role, you will play a critical part in designing, implementing, and maintaining our network infrastructure, with a focus on cloud networking, enterprise-level routing and switching, and advanced data center networking and participating in conceptual design phases of application development hosting to clarify department needs, security and define technical problems of the hosting solution; participating in the implementation and maintenance, as directed, of new systems including data center hosted and cloud technologies; and planning, scheduling and assisting with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. Enterprise Network Engineers are experts at: Project Management - Lead multiple projects simultaneously that result in the implementation of enterprise network information technologies. Cloud Networking - Design, implement, and manage cloud networking solutions to ensure seamless integration of the San Bernardino County infrastructure with cloud platforms like Azure or AWS Cloud. Enterprise-level Routing and Switching - Development and maintenance of complex routing and switching configurations for the San Bernardino County enterprise network, optimizing performance, reliability, and security. Datacenter Advanced Networking - Lead the design and deployment of advanced networking solutions within our data centers, including load balancing, virtualization, and high-availability technologies. Network Security - Collaborate with our security team to implement robust network security measures, ensuring the confidentiality, integrity, and availability of our data. Architecting infrastructure technology solutions that take into consideration scalability for use by multiple departments, cost and risk avoidance related to policies, standard practices, enterprise licensing, cross-department regulations (e.g., HIPAA, HITECH, CCPA), countywide cyber security controls and potential impacts to the WAN. Network Monitoring and Optimization - Implement network monitoring tools and procedures to proactively identify and resolve performance issues, optimizing network performance. Team Collaboration - Participates in conceptual design phase of application development hosting to clarify department needs, security and define technical problems of the hosting solution. Time Management - Plans, schedules, and assists with coordinating assignments for team members who are allocated to support specific enterprise networking systems and represent participants from multiple departments. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Network Engineer job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits OR check out the County's lucrative Modified Benefit Option! CONDITIONS OF EMPLOYMENT Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements REQUIRED EXPERIENCE: Four (4) years of full-time equivalent hands-on experience in an enterprise network management environment architecting, engineering, and integrating solutions. Qualifying experience must include implementation of systems in a large organization setting with a minimum of three (3) of the following technologies: Advanced Network Architecture (Cisco DWDM, Ethernet Circuits, etc.) Wireless Network Platforms (Aruba Controllers, Aruba Wireless Access Points, etc.) Advanced Router and Switch Platforms (Cisco ASR, ISR, Nexus, etc.) Firewall Platforms (Cisco Firepower Management Center, ASAs, FTDs, etc.) Advanced Routing Protocols (BGP, EIGRP, etc.) -AND- REQUIRED EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in programming, information systems, computer science, software engineering, or a related field. Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications Previous experience as a Network Architect or Network Engineer supporting enterprise networks is preferred. Selection Process Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 22: Salary starts at $87,893.00 annually. Rate of pay depends on qualifications. Job Description JOB SUMMARY Works for and under the general direction of the Director, Network Security Services. Responsibilities include design and review of security controls, monitoring of internal/external access controls and security safeguards to protect the confidentiality, integrity and availability of information systems assets. This role will be the subject matter expert in the domain of information security as it relates to servers/workstations, networks, web applications, IT processes and regulatory compliance. Evaluates, selects, implements, and monitors administration of information system security tools across enterprise. Assist in developing and implementing policy and control frameworks, and promoting security awareness and compliance throughout the organization. Leads a staff of two or more security engineers. ESSENTIAL FUNCTIONS Researches, designs and advocates new technologies, architectures, and security products that will support business security requirements for the enterprise. Conducts threat and vulnerability risk assessments to determine security requirements and proactively fix security flaws and vulnerabilities. Plays a lead role in the identification, analysis, evaluation, deployment and optimization of security technologies. Maintains oversight of the design, implementation and testing of IT systems to ensure appropriate and effective security controls are built from the start. Works closely with other groups, including System Administrators, Network Engineering, Applications, SCADA/I&C and other information system staff to ensure adequate security solutions are in place for all IT systems and platforms to sufficiently mitigate identified risks and meet business objectives. Leads projects and initiatives to design and verify implementation of various information security controls. Governs security design and architecture during project delivery by enforcing the use of established standards and evolving solutions and patterns. Supports information security leadership team in strategic planning and development. Provides security design, consultancy, and assessment services; and introduces improvements in technical security standards and security implementation patterns and designs. Conducts analysis of security requirements and controls to identify gaps and provides recommendations of industry best practices, trends, and technology products. Detects, investigates and manages recovery efforts from security incidents, and assists with incident response plans. Increases company-wide security awareness and monitors information security related web sites and newsletters to stay up to date on current attacks and trends. Analyzes potential impact of new threats and exploits and communicates risks to relevant business units. Designs technical solutions and coordinates with the staff to ensure timely and accurate implementation. Performs other duties as assigned. DECISION MAKING This position works under limited supervision. This position serves as a technical lead, providing guidance and mentorship to network security engineers. MINIMUM REQUIREMENTS FOR ALL SPECIALTIES Bachelor's Degree in Information Technology, Computer Science or related field of study required. Six years of relevant IT work experience, to include five years in information security field, preferably in an environment certified and compliant with a globally recognized Security Framework / Information Security Management System (NIST SP 800-53, ISO27001, HIPAA, SOX, PCI). At least one professional information security certification required (CCNP-Security, CISSP, CISM, CRISC, and/or SANS GIAC). Valid Class "C" Texas Driver's License. PREFERRED QUALIFICATIONS Master's Degree in Cybersecurity and Information Assurance. CISSP, CISM, & CCNP Certifications. Knowledge of SCADA/ICS security controls and best practices. Knowledge of Linux/Unix and other open source software to include BIND and Nessus. Programming skills in one or more languages (Python, Ruby, Bash, PHP, Perl, Java). Experience with Cisco and Palo Alto enterprise grade products to include: Nexus 7000, 4500, ISR G2, Firewalls, Sourcefire, Web Proxy, TACACS+, DMVPN, ISE, etc. JOB DIMENSIONS Knowledge of network security, security-related systems and applications as well as security protocols and related tools, including tcpdump, Wireshark, Splunk, AccelOps, and Nessus Security Center. Knowledge of Metaspoit, Nessus, digital Forensics tools. Demonstrated ability to identify security requirements and validate implementation of applicable controls into a robust architecture that sufficiently repels most malicious attacks. Regular contact with internal and external customers and contractor representatives involved with LAN/WAN design, network implementation, and network management. PHYSICAL DEMANDS AND WORKING CONDITIONS Working conditions are primarily inside an office environment with travel to various locations on an occasional basis. Physical requirements include occasional lifting/carrying of 70 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. May be required to work hours other than regular schedule such as nights, weekends and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities
Jun 29, 2024
Full Time
Grade 22: Salary starts at $87,893.00 annually. Rate of pay depends on qualifications. Job Description JOB SUMMARY Works for and under the general direction of the Director, Network Security Services. Responsibilities include design and review of security controls, monitoring of internal/external access controls and security safeguards to protect the confidentiality, integrity and availability of information systems assets. This role will be the subject matter expert in the domain of information security as it relates to servers/workstations, networks, web applications, IT processes and regulatory compliance. Evaluates, selects, implements, and monitors administration of information system security tools across enterprise. Assist in developing and implementing policy and control frameworks, and promoting security awareness and compliance throughout the organization. Leads a staff of two or more security engineers. ESSENTIAL FUNCTIONS Researches, designs and advocates new technologies, architectures, and security products that will support business security requirements for the enterprise. Conducts threat and vulnerability risk assessments to determine security requirements and proactively fix security flaws and vulnerabilities. Plays a lead role in the identification, analysis, evaluation, deployment and optimization of security technologies. Maintains oversight of the design, implementation and testing of IT systems to ensure appropriate and effective security controls are built from the start. Works closely with other groups, including System Administrators, Network Engineering, Applications, SCADA/I&C and other information system staff to ensure adequate security solutions are in place for all IT systems and platforms to sufficiently mitigate identified risks and meet business objectives. Leads projects and initiatives to design and verify implementation of various information security controls. Governs security design and architecture during project delivery by enforcing the use of established standards and evolving solutions and patterns. Supports information security leadership team in strategic planning and development. Provides security design, consultancy, and assessment services; and introduces improvements in technical security standards and security implementation patterns and designs. Conducts analysis of security requirements and controls to identify gaps and provides recommendations of industry best practices, trends, and technology products. Detects, investigates and manages recovery efforts from security incidents, and assists with incident response plans. Increases company-wide security awareness and monitors information security related web sites and newsletters to stay up to date on current attacks and trends. Analyzes potential impact of new threats and exploits and communicates risks to relevant business units. Designs technical solutions and coordinates with the staff to ensure timely and accurate implementation. Performs other duties as assigned. DECISION MAKING This position works under limited supervision. This position serves as a technical lead, providing guidance and mentorship to network security engineers. MINIMUM REQUIREMENTS FOR ALL SPECIALTIES Bachelor's Degree in Information Technology, Computer Science or related field of study required. Six years of relevant IT work experience, to include five years in information security field, preferably in an environment certified and compliant with a globally recognized Security Framework / Information Security Management System (NIST SP 800-53, ISO27001, HIPAA, SOX, PCI). At least one professional information security certification required (CCNP-Security, CISSP, CISM, CRISC, and/or SANS GIAC). Valid Class "C" Texas Driver's License. PREFERRED QUALIFICATIONS Master's Degree in Cybersecurity and Information Assurance. CISSP, CISM, & CCNP Certifications. Knowledge of SCADA/ICS security controls and best practices. Knowledge of Linux/Unix and other open source software to include BIND and Nessus. Programming skills in one or more languages (Python, Ruby, Bash, PHP, Perl, Java). Experience with Cisco and Palo Alto enterprise grade products to include: Nexus 7000, 4500, ISR G2, Firewalls, Sourcefire, Web Proxy, TACACS+, DMVPN, ISE, etc. JOB DIMENSIONS Knowledge of network security, security-related systems and applications as well as security protocols and related tools, including tcpdump, Wireshark, Splunk, AccelOps, and Nessus Security Center. Knowledge of Metaspoit, Nessus, digital Forensics tools. Demonstrated ability to identify security requirements and validate implementation of applicable controls into a robust architecture that sufficiently repels most malicious attacks. Regular contact with internal and external customers and contractor representatives involved with LAN/WAN design, network implementation, and network management. PHYSICAL DEMANDS AND WORKING CONDITIONS Working conditions are primarily inside an office environment with travel to various locations on an occasional basis. Physical requirements include occasional lifting/carrying of 70 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. May be required to work hours other than regular schedule such as nights, weekends and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities
CITY OF FRESNO, CA
Fresno, California, United States
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. Under general supervision, establishes, monitors and maintains integrated data networks; analyzes overall network performance among various enterprise technology platforms, distributed networks and end-user computing devices. This position exercises no supervision; however, it may provide lead direction. One vacancy currently exists in the Information Services Department to assist with the management and operations of the City's vast data networks. This position reports to the Project Liaison / Program Administrator on the Information Services Administration team. This position is important, ensuring the secure and reliable operations of the City's data networks. The incumbent is expected to perform lead work on a variety of systems and projects. Examples of such projects include but are not limited to fiber-to-the-premises (FTTx) deployment, as well as inside/outside plant fiber optic infrastructure maintenance & expansion. Candidates should be familiar with basic grant administrative duties and responsibilities, a good understanding of fiber infrastructure schematics and excellent oral and written communication skills when working with City of Fresno employees, its vendors and/or private organization partners. The eligible list created from this recruitment may be used to fill current and future vacancies. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period up to the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months. Preferred qualifications for this assignment include: - Experience with enterprise-grade voice communication systems - Experience with enterprise-grade network switching, including software defined networking and wireless technologies - Experience with enterprise-grade firewalls - Experience with fiber optic networks - Experience managing networks across multiple sites - Windows and Linux Server operating systems - Strong documentation and troubleshooting skills - Experience working on transformational projects - Experience working in a large organization, working with multiple projects and stakeholders, working as a SME, backstopping other technical stakeholders. - Positive, can-do attitude Pay,Benefits, & Work Schedule BENEFITS: UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employees and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue 8 - 14.66 hours per month based on years of service. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits include ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements These are entrance requirements to the examination and do not assure a place on the eligible list. Applicants must meet the following minimum qualifications on or before the posted filing deadline in order to qualify: Two (2) years of experience equivalent to that gained as a Network Systems Specialist with the City of Fresno; OR Graduation from an accredited college or university with a Bachelor's degree in management information systems, computer sciences or related field and three (3) years of full-time paid work experience which includes implementation of network or automated system applications and equipment, and project management. Additional qualifying experience may be substituted for the required education on a year-for year basis. NOTE: Applicants must attach a copy of degree or certificate for verification if that method is being used to meet minimum qualifications. The following certifications are desirable but not required for this position. If you possess any of these certifications, please attach a copy to your application. - Microsoft: MSCE - Cisco: CCNA, CCNP, or CCIE. - CompTIA: Network+, Security+ - PMI: CAPM, PMP - Axelos: ITIL ADDITIONAL REQUIREMENTS Eligibles certified for consideration for hire will be required to successfully pass a Department interview and a Department of Justice fingerprint and Fresno Police Department background check prior to employment with the City of Fresno. Possession of a valid California Driver's License is required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The selection process may consist of the following: Application Review - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the Oral Examination. The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. Oral Exam - 100%: A panel of subject matter experts will conduct a job-related Oral Examination which may evaluate a candidate's knowledge and abilities in the following areas: SAN/NAS technologies, VMware operations, Windows Server operations, Network management principles, interpersonal relations and/or other topics related to a candidates training, experience, and qualifications for the position of Senior Network Systems Specialist. Candidates must achieve a passing score to qualify for the eligible list. The Oral Examination date is To Be Determined. Veteran Preference Regulations Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 11/05/2024
Aug 08, 2024
Full Time
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. Under general supervision, establishes, monitors and maintains integrated data networks; analyzes overall network performance among various enterprise technology platforms, distributed networks and end-user computing devices. This position exercises no supervision; however, it may provide lead direction. One vacancy currently exists in the Information Services Department to assist with the management and operations of the City's vast data networks. This position reports to the Project Liaison / Program Administrator on the Information Services Administration team. This position is important, ensuring the secure and reliable operations of the City's data networks. The incumbent is expected to perform lead work on a variety of systems and projects. Examples of such projects include but are not limited to fiber-to-the-premises (FTTx) deployment, as well as inside/outside plant fiber optic infrastructure maintenance & expansion. Candidates should be familiar with basic grant administrative duties and responsibilities, a good understanding of fiber infrastructure schematics and excellent oral and written communication skills when working with City of Fresno employees, its vendors and/or private organization partners. The eligible list created from this recruitment may be used to fill current and future vacancies. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period up to the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months. Preferred qualifications for this assignment include: - Experience with enterprise-grade voice communication systems - Experience with enterprise-grade network switching, including software defined networking and wireless technologies - Experience with enterprise-grade firewalls - Experience with fiber optic networks - Experience managing networks across multiple sites - Windows and Linux Server operating systems - Strong documentation and troubleshooting skills - Experience working on transformational projects - Experience working in a large organization, working with multiple projects and stakeholders, working as a SME, backstopping other technical stakeholders. - Positive, can-do attitude Pay,Benefits, & Work Schedule BENEFITS: UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employees and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue 8 - 14.66 hours per month based on years of service. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits include ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements These are entrance requirements to the examination and do not assure a place on the eligible list. Applicants must meet the following minimum qualifications on or before the posted filing deadline in order to qualify: Two (2) years of experience equivalent to that gained as a Network Systems Specialist with the City of Fresno; OR Graduation from an accredited college or university with a Bachelor's degree in management information systems, computer sciences or related field and three (3) years of full-time paid work experience which includes implementation of network or automated system applications and equipment, and project management. Additional qualifying experience may be substituted for the required education on a year-for year basis. NOTE: Applicants must attach a copy of degree or certificate for verification if that method is being used to meet minimum qualifications. The following certifications are desirable but not required for this position. If you possess any of these certifications, please attach a copy to your application. - Microsoft: MSCE - Cisco: CCNA, CCNP, or CCIE. - CompTIA: Network+, Security+ - PMI: CAPM, PMP - Axelos: ITIL ADDITIONAL REQUIREMENTS Eligibles certified for consideration for hire will be required to successfully pass a Department interview and a Department of Justice fingerprint and Fresno Police Department background check prior to employment with the City of Fresno. Possession of a valid California Driver's License is required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The selection process may consist of the following: Application Review - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the Oral Examination. The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. Oral Exam - 100%: A panel of subject matter experts will conduct a job-related Oral Examination which may evaluate a candidate's knowledge and abilities in the following areas: SAN/NAS technologies, VMware operations, Windows Server operations, Network management principles, interpersonal relations and/or other topics related to a candidates training, experience, and qualifications for the position of Senior Network Systems Specialist. Candidates must achieve a passing score to qualify for the eligible list. The Oral Examination date is To Be Determined. Veteran Preference Regulations Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 11/05/2024
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
California Polytechnic State University (Cal Poly) seeks a highly collaborative and visionary leader with the ability to build connections across disciplines and with industry to serve as the next dean of the College of Architecture and Environmental Design ( CAED ). For over 75 years, the CAED has had an outstanding national reputation due to its distinguished community of faculty, staff, students, and alumni that have positively influenced the forces that shape the planning, design, and construction worlds. The dean will build on the successful reputation of Cal Poly and CAED to reach new levels of distinction and national prominence while promoting their renowned “Learn by Doing” philosophy . The dean will support Cal Poly’s clear vision of being the nation’s premier comprehensive polytechnic university that develops and inspires whole system thinkers to serve California and help solve global challenges. Founded in 1901 as one of 23 universities in the California State University (CSU) system, Cal Poly is located in San Luis Obispo, a coastal city halfway between Los Angeles and San Francisco and 15 minutes from the Pacific Ocean. Cal Poly has consistently been named the best public masters-level university in the West by both U.S. News & World Report and Forbes Top Colleges , and Money magazine gave Cal Poly a 5-star ranking, an honor that places Cal Poly among the top 34 universities in the nation. The CAED has the unique distinction of housing eight degree programs in five departments contributing to the built environment: Architecture, Architectural Engineering, Construction Management, Landscape Architecture, and City and Regional Planning. All CAED programs are highly ranked, and offer students the opportunity to undertake sophisticated projects, collaborate with industry partners, and work across disciplines. As a result of Cal Poly’s Learn by Doing philosophy, all CAED students gain impactful practical and scholarly experiences and are prepared to work globally within innovative teams creating sustainable, compelling surroundings within the built environment. The dean will be joining Cal Poly at an opportune time for impact as the CAED is ready to rally behind a cohesive and forward-thinking vision that bridges disciplines, unites the CAED community, promotes innovation and inclusive excellence, ensures they remain competitive in their fields and the national higher education landscape, and increases their national and international prominence. As the University pursues enrollment growth in the coming years, the dean will also play an important role in attracting and retaining diverse and talented students, faculty, and staff; securing the facilities, support structures, and other financial and operational resources necessary to support growth; and working with faculty to ensure academic programming is attractive to students and is responsive to industry needs. To achieve these ambitions, the dean will address the following key opportunities and challenges, which are enumerated in detail later in this document: Inspire the CAED around a new, unified vision that builds on the college’s distinct identity, fosters interdisciplinary collaborations, and supports Cal Poly’s mission, values, and goals Thoughtfully steward and enhance the CAED’s revenue, resources, and infrastructure Lead a committed and talented faculty and staff ready to leverage their expertise in support of students and interdisciplinary goals and objectives Be a highly collaborative and strategic university partner at Cal Poly and in the CSU System Serve as a visible spokesperson locally, nationally and internationally A list of the desired qualifications and characteristics of the dean, prepared by CAED stakeholders with assistance of Isaacson, Miller, a national executive search firm, can be found at the conclusion of this document. Background information and key opportunities and challenges related to the position are also included below. ABOUT CAL POLY Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes, and close student-faculty mentorships result in graduates ready from day one to impact their communities, California, and the world. At the heart of all that Cal Poly values is a core commitment to student success. Cal Poly students graduating with undergraduate or graduate degrees are expected to have met the following learning objectives: Think critically and creatively Communicate effectively Demonstrate expertise in a scholarly discipline and understand that discipline in relation to the larger world of the arts, sciences, and technology Work productively as individuals and in groups Use their knowledge and skills to make a positive contribution to society Make reasoned decisions based on an understanding of ethics, a respect for diversity, and an awareness of issues related to sustainability ABOUT THE COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN Recently celebrating its 75th anniversary, the CAED has established itself as a premier institution in the nation, preparing students for leadership roles in the professions that plan, design, construct, and steward the built environment. The CAED is one of the largest colleges of its kind in the country, with 2,000 students enrolled in the programs mentioned in the introduction. The college also offers interdisciplinary programs including dual degree and minor programs in partnership with the College of Engineering and the Orfalea College of Business, allowing students to make connections beyond their degree of study. With a unique blend of professional majors not found in the same college anywhere else in the United States, the college encompasses all the professions that come together in designing and implementing the built environment. All CAED degree programs are highly ranked and built around educational experiences heavily focused on using rigorous, time-intensive design studios and project labs as a central arena for developing and integrating multiple skills. Each major emphasizes Cal Poly’s rich Learn By Doing tradition within a comprehensive university complex. As such, CAED students receive a contemporary polytechnic education that provides the creative, technical, and leadership abilities to plan, design, construct, and steward the built and natural environment. Student success is of paramount importance to the CAED. The college’s interdisciplinary focus and low student-to-professor ratio ensure that all students are prepared for professional practice and are able to develop impactful relationships within the community. CAED’s educational benefits include small class sizes, accreditation in each program of study, the opportunity to study abroad, and access to hands-on learning in studios, shops, laboratories, and support facilities. The college also offers students a broad range of extra-curricular activities that provide a social network between students, a career network with industry and alumni, and volunteer opportunities to become better acquainted with the greater community. CAED clubs and organizations range from college-wide to departmental and major-specific, allowing students to connect across the college as well as dive deeper into their program of study. To ensure that the curriculum and experience effectively prepare students for the work force, the college maintains close relationships with industry partners and maintains trust with major employers. The CAED Dean’s Leadership Council , a group of dedicated professional leaders from various built-environment fields, lend their resources, brainpower, and diversity of thought to support the college in fulfilling its mission and goals. The nearly 40 council members assist the dean and the college in providing advice, advocacy, and access. The CAED continues to embrace diversity, equity, and inclusion in its communities and foster a socially just, respectful, and welcoming environment for its students, staff, and faculty. The college developed the CAED Diversity Plan to outline its achievements, efforts, and goals in this area. With DEI as a high priority to the entire community, the CAED Student Diversity, Equity, and Inclusion Committee leads listening sessions and workshops about DEI at the intersection of all CAED disciplines. As such, the college provides opportunities for connection, discourse, knowledge sharing, and support within each department. ROLE OF THE DEAN Reporting directly to the Provost and Executive Vice President for Academic Affairs, the dean will act as the lead academic and administrative officer for the college. The dean devises and executes strategic planning and visioning for the college and fosters an organizational culture that enables the recruitment and retention of diverse and talented faculty, staff, and students, including faculty support in their teaching, scholarship, professional engagement, and service to the university, college, and industry. The dean is responsible for the quality of academic programs and for managing the fiscal, human, and physical resources and facilities of the CAED. As the main spokesperson for the college, the dean will build deeper connections internally with leaders across campus and alumni, and externally with industry and government officials. This will include ensuring close alignment around academic and industry needs and fostering mutually beneficial partnerships across the university in support of CAED, Academic Affairs, and university-wide goals and objectives. The dean oversees an administrative team composed of an associate dean, an assistant dean, a senior director of development, and five department heads, and manages a complex budget of more than $18.2 million. The CAED includes approximately 59 tenure-track faculty, 54 lecturers, and 21 staff. QUALIFICATIONS AND CHARACTERISTICS The next dean will have a distinguished record of achievement in at least one of the five disciplines represented in the CAED and credentials appropriate for a tenured appointment at the rank of professor, including the terminal degree. The dean will also have a proven record of engaging with industry leaders to build meaningful partnerships and support; a demonstrated commitment to diversity, equity, inclusion, and student success; and the ability to work effectively with the various stakeholders associated with CAED, including academic leaders across Cal Poly. The ideal candidate will also possess many, if not all, of the following qualifications and characteristics: A leadership style that inspires and fosters community building and mutually beneficial partnerships Experience in crafting, leading, and implementing a vision and strategy Demonstrated experience and/or commitment to supporting the teacher-scholar model and faculty research and scholarship, particularly within the built environment Demonstrated commitment to the importance of hands-on experiences for students and an enthusiasm for Cal Poly’s Learn by Doing philosophy and the CSU’s mission The ability to work effectively with a diverse campus community and to support inclusive excellence for faculty, staff, and students Demonstrated commitment to and/or a record of being a good university citizen and working towards shared goals with a variety of university partners Demonstrated ability to manage resources effectively in a complex environment, an aptitude for fundraising, and the ability to develop partnerships and secure external support for programs, facilities, and personnel Understanding of the value of industry relations and a clear commitment to maintaining and enhancing relationships with a diversity of industry partners Experience working closely with most, if not all, of the disciplines within the CAED; a deep appreciation for all disciplines Experience resolving personnel issues in a complex and/or unionized environment Excellent communication skills in a wide range of settings Compensation and Location The anticipated salary range for the position is $252-262K. Cal Poly is located in San Luis Obispo, California, which has a population of over 46,000, and is an area with an extraordinary quality of life and a temperate, Mediterranean climate that is comfortable year-round. The economy is based largely on agriculture and tourism and the region is known for producing world-class wine. Applications, Inquiries, and Nominations Screening of complete applications will begin immediately and continue until the completion of the search process. Inquiries, nominations, and referrals, should be sent via the Isaacson, Miller website for the search at https://www.imsearch.com/open-searches/california-polytechnic-state-university-san-luis-obispo-college-architecture-and . All applications (including CV, cover letter, and diversity statement) should be submitted through the Cal Poly portal for the search at https://jobs.calpoly.edu . Diversity Statement At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly’s commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer. Advertised: Aug 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 20, 2024
California Polytechnic State University (Cal Poly) seeks a highly collaborative and visionary leader with the ability to build connections across disciplines and with industry to serve as the next dean of the College of Architecture and Environmental Design ( CAED ). For over 75 years, the CAED has had an outstanding national reputation due to its distinguished community of faculty, staff, students, and alumni that have positively influenced the forces that shape the planning, design, and construction worlds. The dean will build on the successful reputation of Cal Poly and CAED to reach new levels of distinction and national prominence while promoting their renowned “Learn by Doing” philosophy . The dean will support Cal Poly’s clear vision of being the nation’s premier comprehensive polytechnic university that develops and inspires whole system thinkers to serve California and help solve global challenges. Founded in 1901 as one of 23 universities in the California State University (CSU) system, Cal Poly is located in San Luis Obispo, a coastal city halfway between Los Angeles and San Francisco and 15 minutes from the Pacific Ocean. Cal Poly has consistently been named the best public masters-level university in the West by both U.S. News & World Report and Forbes Top Colleges , and Money magazine gave Cal Poly a 5-star ranking, an honor that places Cal Poly among the top 34 universities in the nation. The CAED has the unique distinction of housing eight degree programs in five departments contributing to the built environment: Architecture, Architectural Engineering, Construction Management, Landscape Architecture, and City and Regional Planning. All CAED programs are highly ranked, and offer students the opportunity to undertake sophisticated projects, collaborate with industry partners, and work across disciplines. As a result of Cal Poly’s Learn by Doing philosophy, all CAED students gain impactful practical and scholarly experiences and are prepared to work globally within innovative teams creating sustainable, compelling surroundings within the built environment. The dean will be joining Cal Poly at an opportune time for impact as the CAED is ready to rally behind a cohesive and forward-thinking vision that bridges disciplines, unites the CAED community, promotes innovation and inclusive excellence, ensures they remain competitive in their fields and the national higher education landscape, and increases their national and international prominence. As the University pursues enrollment growth in the coming years, the dean will also play an important role in attracting and retaining diverse and talented students, faculty, and staff; securing the facilities, support structures, and other financial and operational resources necessary to support growth; and working with faculty to ensure academic programming is attractive to students and is responsive to industry needs. To achieve these ambitions, the dean will address the following key opportunities and challenges, which are enumerated in detail later in this document: Inspire the CAED around a new, unified vision that builds on the college’s distinct identity, fosters interdisciplinary collaborations, and supports Cal Poly’s mission, values, and goals Thoughtfully steward and enhance the CAED’s revenue, resources, and infrastructure Lead a committed and talented faculty and staff ready to leverage their expertise in support of students and interdisciplinary goals and objectives Be a highly collaborative and strategic university partner at Cal Poly and in the CSU System Serve as a visible spokesperson locally, nationally and internationally A list of the desired qualifications and characteristics of the dean, prepared by CAED stakeholders with assistance of Isaacson, Miller, a national executive search firm, can be found at the conclusion of this document. Background information and key opportunities and challenges related to the position are also included below. ABOUT CAL POLY Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes, and close student-faculty mentorships result in graduates ready from day one to impact their communities, California, and the world. At the heart of all that Cal Poly values is a core commitment to student success. Cal Poly students graduating with undergraduate or graduate degrees are expected to have met the following learning objectives: Think critically and creatively Communicate effectively Demonstrate expertise in a scholarly discipline and understand that discipline in relation to the larger world of the arts, sciences, and technology Work productively as individuals and in groups Use their knowledge and skills to make a positive contribution to society Make reasoned decisions based on an understanding of ethics, a respect for diversity, and an awareness of issues related to sustainability ABOUT THE COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN Recently celebrating its 75th anniversary, the CAED has established itself as a premier institution in the nation, preparing students for leadership roles in the professions that plan, design, construct, and steward the built environment. The CAED is one of the largest colleges of its kind in the country, with 2,000 students enrolled in the programs mentioned in the introduction. The college also offers interdisciplinary programs including dual degree and minor programs in partnership with the College of Engineering and the Orfalea College of Business, allowing students to make connections beyond their degree of study. With a unique blend of professional majors not found in the same college anywhere else in the United States, the college encompasses all the professions that come together in designing and implementing the built environment. All CAED degree programs are highly ranked and built around educational experiences heavily focused on using rigorous, time-intensive design studios and project labs as a central arena for developing and integrating multiple skills. Each major emphasizes Cal Poly’s rich Learn By Doing tradition within a comprehensive university complex. As such, CAED students receive a contemporary polytechnic education that provides the creative, technical, and leadership abilities to plan, design, construct, and steward the built and natural environment. Student success is of paramount importance to the CAED. The college’s interdisciplinary focus and low student-to-professor ratio ensure that all students are prepared for professional practice and are able to develop impactful relationships within the community. CAED’s educational benefits include small class sizes, accreditation in each program of study, the opportunity to study abroad, and access to hands-on learning in studios, shops, laboratories, and support facilities. The college also offers students a broad range of extra-curricular activities that provide a social network between students, a career network with industry and alumni, and volunteer opportunities to become better acquainted with the greater community. CAED clubs and organizations range from college-wide to departmental and major-specific, allowing students to connect across the college as well as dive deeper into their program of study. To ensure that the curriculum and experience effectively prepare students for the work force, the college maintains close relationships with industry partners and maintains trust with major employers. The CAED Dean’s Leadership Council , a group of dedicated professional leaders from various built-environment fields, lend their resources, brainpower, and diversity of thought to support the college in fulfilling its mission and goals. The nearly 40 council members assist the dean and the college in providing advice, advocacy, and access. The CAED continues to embrace diversity, equity, and inclusion in its communities and foster a socially just, respectful, and welcoming environment for its students, staff, and faculty. The college developed the CAED Diversity Plan to outline its achievements, efforts, and goals in this area. With DEI as a high priority to the entire community, the CAED Student Diversity, Equity, and Inclusion Committee leads listening sessions and workshops about DEI at the intersection of all CAED disciplines. As such, the college provides opportunities for connection, discourse, knowledge sharing, and support within each department. ROLE OF THE DEAN Reporting directly to the Provost and Executive Vice President for Academic Affairs, the dean will act as the lead academic and administrative officer for the college. The dean devises and executes strategic planning and visioning for the college and fosters an organizational culture that enables the recruitment and retention of diverse and talented faculty, staff, and students, including faculty support in their teaching, scholarship, professional engagement, and service to the university, college, and industry. The dean is responsible for the quality of academic programs and for managing the fiscal, human, and physical resources and facilities of the CAED. As the main spokesperson for the college, the dean will build deeper connections internally with leaders across campus and alumni, and externally with industry and government officials. This will include ensuring close alignment around academic and industry needs and fostering mutually beneficial partnerships across the university in support of CAED, Academic Affairs, and university-wide goals and objectives. The dean oversees an administrative team composed of an associate dean, an assistant dean, a senior director of development, and five department heads, and manages a complex budget of more than $18.2 million. The CAED includes approximately 59 tenure-track faculty, 54 lecturers, and 21 staff. QUALIFICATIONS AND CHARACTERISTICS The next dean will have a distinguished record of achievement in at least one of the five disciplines represented in the CAED and credentials appropriate for a tenured appointment at the rank of professor, including the terminal degree. The dean will also have a proven record of engaging with industry leaders to build meaningful partnerships and support; a demonstrated commitment to diversity, equity, inclusion, and student success; and the ability to work effectively with the various stakeholders associated with CAED, including academic leaders across Cal Poly. The ideal candidate will also possess many, if not all, of the following qualifications and characteristics: A leadership style that inspires and fosters community building and mutually beneficial partnerships Experience in crafting, leading, and implementing a vision and strategy Demonstrated experience and/or commitment to supporting the teacher-scholar model and faculty research and scholarship, particularly within the built environment Demonstrated commitment to the importance of hands-on experiences for students and an enthusiasm for Cal Poly’s Learn by Doing philosophy and the CSU’s mission The ability to work effectively with a diverse campus community and to support inclusive excellence for faculty, staff, and students Demonstrated commitment to and/or a record of being a good university citizen and working towards shared goals with a variety of university partners Demonstrated ability to manage resources effectively in a complex environment, an aptitude for fundraising, and the ability to develop partnerships and secure external support for programs, facilities, and personnel Understanding of the value of industry relations and a clear commitment to maintaining and enhancing relationships with a diversity of industry partners Experience working closely with most, if not all, of the disciplines within the CAED; a deep appreciation for all disciplines Experience resolving personnel issues in a complex and/or unionized environment Excellent communication skills in a wide range of settings Compensation and Location The anticipated salary range for the position is $252-262K. Cal Poly is located in San Luis Obispo, California, which has a population of over 46,000, and is an area with an extraordinary quality of life and a temperate, Mediterranean climate that is comfortable year-round. The economy is based largely on agriculture and tourism and the region is known for producing world-class wine. Applications, Inquiries, and Nominations Screening of complete applications will begin immediately and continue until the completion of the search process. Inquiries, nominations, and referrals, should be sent via the Isaacson, Miller website for the search at https://www.imsearch.com/open-searches/california-polytechnic-state-university-san-luis-obispo-college-architecture-and . All applications (including CV, cover letter, and diversity statement) should be submitted through the Cal Poly portal for the search at https://jobs.calpoly.edu . Diversity Statement At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly’s commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer. Advertised: Aug 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Solano County, CA
Fairfield, California, United States
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Click here for the recruitment brochure with more information. The Ideal Candidate Cisco Technology Expertise: Proven expertise in configuring, managing, and troubleshooting a wide range of Cisco networking equipment, including routers, switches, firewalls, and wireless solutions. Advanced proficiency in working with the latest Cisco technologies, such as Cisco ACI, DNA Center, SD-WAN, and intent-based networking solutions. Routing experience in BGP, OSPF, EIGRP, HSRP, QOS, STP/RSTP/MSTP In-depth understanding of core Routing and Switching TCP IPv4 & IPv6 protocols, DNS, DHCP, SNMP, VLAN, VPN, MPLS, etc. Configure and maintain Cisco Firepower rule sets for security management. Network Design and Optimization: Demonstrated ability to design and implement network architectures that align with County objectives, emphasizing efficiency, reliability, and security. Proven experience in optimizing network performance, minimizing downtime, and ensuring seamless connectivity. Have experience designing, implementing, troubleshooting, and managing various networks, topologies, firewalls, Virtual Local Area Networks (VLANs), Cisco hardware and security mechanisms. Security and Compliance: In-depth knowledge of Cisco security solutions and protocols, including experience in implementing and maintaining robust security measures to safeguard against cyber threats. Familiarity with industry standards and compliance requirements, ensuring network security and data integrity. Be able to maintain the security and accessibility of the network. Troubleshooting and Incident Response: Strong analytical and problem-solving skills with a track record of effectively diagnosing and resolving complex network, communication, and hardware issues. Experience in developing and implementing incident response plans to minimize the impact of network disruptions. Have strong multitasking skills to analyze, plan, coordinate, implement, support, and administer the county-wide network that includes Transmission Control Protocol/Internet Protocol (TCP/IP), local area networks, wide area networks, wireless networks (Wi-Fi), and Virtual Private Networks (VPN). Understanding of the OSI model. Familiarity with ITIL v3 standards, procedures, policies. Team Collaboration and Leadership: Strong leadership skills with an ability to collaborate with cross-functional teams, providing technical leadership and mentorship. Self-motivated with the ability to work autonomously and make decisions based on technical confidence within mobility and core technology. Effective communication abilities, ensuring clear and concise documentation of network configurations and changes. Capability to understand County department requirements and provide tailored network solutions. Project management skills, enabling the successful completion of multiple projects within specified deadlines. Proficiency in managing external vendor services and implementation initiatives. Demonstrated expertise in developing and maintaining network documentation, along with establishing appropriate procedures. Positive demeanor for effective communication and interaction with others. Ability to analyze and facilitate the acquisition, installation, and application of vendor-supplied software and hardware products. Strong attention to detail in all aspects of work. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process The position is open until filled and can close at any time. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Click here for the recruitment brochure with more information. The Ideal Candidate Cisco Technology Expertise: Proven expertise in configuring, managing, and troubleshooting a wide range of Cisco networking equipment, including routers, switches, firewalls, and wireless solutions. Advanced proficiency in working with the latest Cisco technologies, such as Cisco ACI, DNA Center, SD-WAN, and intent-based networking solutions. Routing experience in BGP, OSPF, EIGRP, HSRP, QOS, STP/RSTP/MSTP In-depth understanding of core Routing and Switching TCP IPv4 & IPv6 protocols, DNS, DHCP, SNMP, VLAN, VPN, MPLS, etc. Configure and maintain Cisco Firepower rule sets for security management. Network Design and Optimization: Demonstrated ability to design and implement network architectures that align with County objectives, emphasizing efficiency, reliability, and security. Proven experience in optimizing network performance, minimizing downtime, and ensuring seamless connectivity. Have experience designing, implementing, troubleshooting, and managing various networks, topologies, firewalls, Virtual Local Area Networks (VLANs), Cisco hardware and security mechanisms. Security and Compliance: In-depth knowledge of Cisco security solutions and protocols, including experience in implementing and maintaining robust security measures to safeguard against cyber threats. Familiarity with industry standards and compliance requirements, ensuring network security and data integrity. Be able to maintain the security and accessibility of the network. Troubleshooting and Incident Response: Strong analytical and problem-solving skills with a track record of effectively diagnosing and resolving complex network, communication, and hardware issues. Experience in developing and implementing incident response plans to minimize the impact of network disruptions. Have strong multitasking skills to analyze, plan, coordinate, implement, support, and administer the county-wide network that includes Transmission Control Protocol/Internet Protocol (TCP/IP), local area networks, wide area networks, wireless networks (Wi-Fi), and Virtual Private Networks (VPN). Understanding of the OSI model. Familiarity with ITIL v3 standards, procedures, policies. Team Collaboration and Leadership: Strong leadership skills with an ability to collaborate with cross-functional teams, providing technical leadership and mentorship. Self-motivated with the ability to work autonomously and make decisions based on technical confidence within mobility and core technology. Effective communication abilities, ensuring clear and concise documentation of network configurations and changes. Capability to understand County department requirements and provide tailored network solutions. Project management skills, enabling the successful completion of multiple projects within specified deadlines. Proficiency in managing external vendor services and implementation initiatives. Demonstrated expertise in developing and maintaining network documentation, along with establishing appropriate procedures. Positive demeanor for effective communication and interaction with others. Ability to analyze and facilitate the acquisition, installation, and application of vendor-supplied software and hardware products. Strong attention to detail in all aspects of work. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process The position is open until filled and can close at any time. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 or $175 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 or $175 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Aug 17, 2024
Full Time
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the direction of the Information Technology Manager II, the Information Technology Specialist (ITS) II provides all technical and database system support and maintenance activities including making plans, analysis, design, development, documentation, and maintenance of innovative technical solutions in support of Platform as a Service (PaaS), Commercial off the Shelf software, Software as a Service (SaaS), and hosted software systems for the Department of Justice (DOJ). The ITS II ensures that the business and information technology (IT) requirements are in alignment with the business mission and processes of the IT strategy. The ITS II oversees and guides the business and IT strategies to function cohesively. The ITS II makes technical recommendations to executive management, business customers, and provides leadership and direction to other technical staff and vendors. The ITS II is an expert in software solutions, acts as a team lead and technical analyst on complex applications and performs at the expert specialist level of this career series; and works collaboratively with other technical and business units within DOJ. The ITS II also provides high-level technical support and maintenance through staff training, administration and configuration, analysis, design, development, troubleshooting, testing and reporting, and implementation of data solutions. The ITS II develops and publishes technical procedures and user guides for configuration of the application and details intricate and complex programs and processes. This position applies the highest level of technical and business knowledge on the most complex system analysis, operation of user interfaces and output, data analysis, and manipulation for business requests. The incumbent performs project lead responsibilities over one or more of the applications and works independently and as a team leader to prioritize work, develop work plans, and manage task assignments. The incumbent must demonstrate a high level of communication (both oral and written) skills while these responsibilities are performed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448530 Position #(s): 420-986-1414-901 Working Title: Cloud (PaaS) Application Developer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,374.00 - $11,220.00 A Shall Consider: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: 12 Month Limited Term - Full Time Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Enterprise Client Services Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC-448530 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly encouraged. A background check is required (if applicable). T his is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/20/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448530 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448530 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Familiarity, expertise, and proven experience with Salesforce or other Platform as a Service (PaaS) development and customizations. Experience with application design and implementing complex data processing workflows or interfaces between systems and forms logical design requirements/functional specifications to meet customer needs. Ability to write detailed specifications for the most complex programs/modules, and willingness to participate in program support, perform unit testing and system testing to ensure requirements are met. Ability to analyze and resolve system failures, performance, security issues, network problems, and software problems. Provide training, mentorship, guidance, and direction which relates to software systems to staff of varying skill levels. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications: The application process will consist of a thorough evaluation of the applicant’s Statement of Qualifications (SOQ). Applications submitted without the SOQ may result in disqualification. An SOQ is a narrative description of how an applicant’s education, experience, knowledge, skills and abilities meet the qualifications for this position. When completing the SOQ, applicants must follow these guidelines listed below. An SOQ that does not conform to these guidelines may be given a disqualifying score. Responses to below questions must be typed and limited to 2 pages using no smaller than 12-point font size. Answer each numbered item separately and indicate the corresponding item number for each response. Be specific with your responses and provide specific examples. Indicate your total years of experience and list the official or civil service classification performing each of the activities. Note: there may be multiple parts to each factor. Please explain your proven experience, familiarity and expertise with Salesforce or other Platform as a Service (PaaS) development and customizations. Please explain your experience with application design, implementing complex data processing workflows or interfaces between systems and forming logical design requirements/functional specifications to meet customer needs. Please explain your ability to write detailed specifications for the most complex programs/modules and willingness to participate in program support, perform unit testing and system testing to ensure requirements are met. Please explain your ability to analyze and resolve system failures, performance, security issues, network problems, and software problems. Please explain your experience in providing training, mentorship, guidance, and direction related to software systems to staff of varying skill levels. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/20/2024
Sep 07, 2024
Full Time
Job Description and Duties Under the direction of the Information Technology Manager II, the Information Technology Specialist (ITS) II provides all technical and database system support and maintenance activities including making plans, analysis, design, development, documentation, and maintenance of innovative technical solutions in support of Platform as a Service (PaaS), Commercial off the Shelf software, Software as a Service (SaaS), and hosted software systems for the Department of Justice (DOJ). The ITS II ensures that the business and information technology (IT) requirements are in alignment with the business mission and processes of the IT strategy. The ITS II oversees and guides the business and IT strategies to function cohesively. The ITS II makes technical recommendations to executive management, business customers, and provides leadership and direction to other technical staff and vendors. The ITS II is an expert in software solutions, acts as a team lead and technical analyst on complex applications and performs at the expert specialist level of this career series; and works collaboratively with other technical and business units within DOJ. The ITS II also provides high-level technical support and maintenance through staff training, administration and configuration, analysis, design, development, troubleshooting, testing and reporting, and implementation of data solutions. The ITS II develops and publishes technical procedures and user guides for configuration of the application and details intricate and complex programs and processes. This position applies the highest level of technical and business knowledge on the most complex system analysis, operation of user interfaces and output, data analysis, and manipulation for business requests. The incumbent performs project lead responsibilities over one or more of the applications and works independently and as a team leader to prioritize work, develop work plans, and manage task assignments. The incumbent must demonstrate a high level of communication (both oral and written) skills while these responsibilities are performed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448530 Position #(s): 420-986-1414-901 Working Title: Cloud (PaaS) Application Developer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,374.00 - $11,220.00 A Shall Consider: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: 12 Month Limited Term - Full Time Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Enterprise Client Services Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC-448530 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly encouraged. A background check is required (if applicable). T his is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/20/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448530 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448530 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Familiarity, expertise, and proven experience with Salesforce or other Platform as a Service (PaaS) development and customizations. Experience with application design and implementing complex data processing workflows or interfaces between systems and forms logical design requirements/functional specifications to meet customer needs. Ability to write detailed specifications for the most complex programs/modules, and willingness to participate in program support, perform unit testing and system testing to ensure requirements are met. Ability to analyze and resolve system failures, performance, security issues, network problems, and software problems. Provide training, mentorship, guidance, and direction which relates to software systems to staff of varying skill levels. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications: The application process will consist of a thorough evaluation of the applicant’s Statement of Qualifications (SOQ). Applications submitted without the SOQ may result in disqualification. An SOQ is a narrative description of how an applicant’s education, experience, knowledge, skills and abilities meet the qualifications for this position. When completing the SOQ, applicants must follow these guidelines listed below. An SOQ that does not conform to these guidelines may be given a disqualifying score. Responses to below questions must be typed and limited to 2 pages using no smaller than 12-point font size. Answer each numbered item separately and indicate the corresponding item number for each response. Be specific with your responses and provide specific examples. Indicate your total years of experience and list the official or civil service classification performing each of the activities. Note: there may be multiple parts to each factor. Please explain your proven experience, familiarity and expertise with Salesforce or other Platform as a Service (PaaS) development and customizations. Please explain your experience with application design, implementing complex data processing workflows or interfaces between systems and forming logical design requirements/functional specifications to meet customer needs. Please explain your ability to write detailed specifications for the most complex programs/modules and willingness to participate in program support, perform unit testing and system testing to ensure requirements are met. Please explain your ability to analyze and resolve system failures, performance, security issues, network problems, and software problems. Please explain your experience in providing training, mentorship, guidance, and direction related to software systems to staff of varying skill levels. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/20/2024
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov Department Contact Phone: (213) 433-3603 For detailed information, please click here Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov Department Contact Phone: (213) 433-3603 For detailed information, please click here Closing Date/Time: Continuous
State of Missouri
Jefferson City, Missouri, United States
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Senior System Administrator position to installs, maintains, and monitors the operation of the organization's operating systems, servers, storage and virtual infrastructure. The position participates in strategic planning efforts, capacity planning, functional and technical design of enterprise systems, and resolution of complex problems. The Senior System Administrator works with a high level of independence and can function as a team lead. Performs the highest level of troubleshooting, diagnosis, and repairs/fixes for hardware and software related problems. Designs, writes, maintains, documents and tests computer systems and configurations of moderate complexity and clearly defined segments of more complex configuration programs Assists in ensuring 24/7 availability of services and infrastructure Responds to after-hours emergencies; lead the mitigation and resolution processes Monitors and audits the health and availability of OSCA systems Responds to questions from customers needing assistance; identifies problem source and resolves problems; refers and discusses problems with supervisor or other designated contacts, as appropriate Minimum qualifications Bachelor’s degree with at least 15 hours in computer science or computer information systems and 3 years of experience in computer programming, systems analysis and design, network design and configuration, or work with primary responsibility for the configuration of computer hardware or software in a mainframe, midrange and computer environment or with installation and configuration of operation systems, network design and configuration, installing and configuring software applications, identifying and resolving customer problems and working with complex hardware or software systems in a mainframe, midrange or computer environment Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Physical ability to perform the job include carrying, standing, and lifting computer equipment Considerable knowledge of the principles of computer programming and systems analysis, design, testing and documentation Extensive knowledge of the general operating principles and capabilities of computer hardware and software Considerable knowledge of computer networking and telecommunications Extensive knowledge of computer operating systems Considerable knowledge of database management systems The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Aug 23, 2024
Full Time
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Senior System Administrator position to installs, maintains, and monitors the operation of the organization's operating systems, servers, storage and virtual infrastructure. The position participates in strategic planning efforts, capacity planning, functional and technical design of enterprise systems, and resolution of complex problems. The Senior System Administrator works with a high level of independence and can function as a team lead. Performs the highest level of troubleshooting, diagnosis, and repairs/fixes for hardware and software related problems. Designs, writes, maintains, documents and tests computer systems and configurations of moderate complexity and clearly defined segments of more complex configuration programs Assists in ensuring 24/7 availability of services and infrastructure Responds to after-hours emergencies; lead the mitigation and resolution processes Monitors and audits the health and availability of OSCA systems Responds to questions from customers needing assistance; identifies problem source and resolves problems; refers and discusses problems with supervisor or other designated contacts, as appropriate Minimum qualifications Bachelor’s degree with at least 15 hours in computer science or computer information systems and 3 years of experience in computer programming, systems analysis and design, network design and configuration, or work with primary responsibility for the configuration of computer hardware or software in a mainframe, midrange and computer environment or with installation and configuration of operation systems, network design and configuration, installing and configuring software applications, identifying and resolving customer problems and working with complex hardware or software systems in a mainframe, midrange or computer environment Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Physical ability to perform the job include carrying, standing, and lifting computer equipment Considerable knowledge of the principles of computer programming and systems analysis, design, testing and documentation Extensive knowledge of the general operating principles and capabilities of computer hardware and software Considerable knowledge of computer networking and telecommunications Extensive knowledge of computer operating systems Considerable knowledge of database management systems The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
State of Missouri
Jefferson City, Missouri, United States
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Senior System Administrator position to installs, maintains, and monitors the operation of the organization's operating systems, servers, storage and virtual infrastructure. The position participates in strategic planning efforts, capacity planning, functional and technical design of enterprise systems, and resolution of complex problems. The Senior System Administrator works with a high level of independence and can function as a team lead. Performs the highest level of troubleshooting, diagnosis, and repairs/fixes for hardware and software related problems. Designs, writes, maintains, documents and tests computer systems and configurations of moderate complexity and clearly defined segments of more complex configuration programs Assists in ensuring 24/7 availability of services and infrastructure Responds to after-hours emergencies; lead the mitigation and resolution processes Monitors and audits the health and availability of OSCA systems Responds to questions from customers needing assistance; identifies problem source and resolves problems; refers and discusses problems with supervisor or other designated contacts, as appropriate Minimum qualifications Bachelor’s degree with at least 15 hours in computer science or computer information systems and 3 years of experience in computer programming, systems analysis and design, network design and configuration, or work with primary responsibility for the configuration of computer hardware or software in a mainframe, midrange and computer environment or with installation and configuration of operation systems, network design and configuration, installing and configuring software applications, identifying and resolving customer problems and working with complex hardware or software systems in a mainframe, midrange or computer environment Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Physical ability to perform the job include carrying, standing, and lifting computer equipment Considerable knowledge of the principles of computer programming and systems analysis, design, testing and documentation Extensive knowledge of the general operating principles and capabilities of computer hardware and software Considerable knowledge of computer networking and telecommunications Extensive knowledge of computer operating systems Considerable knowledge of database management systems The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Aug 23, 2024
Full Time
Location: Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Senior System Administrator position to installs, maintains, and monitors the operation of the organization's operating systems, servers, storage and virtual infrastructure. The position participates in strategic planning efforts, capacity planning, functional and technical design of enterprise systems, and resolution of complex problems. The Senior System Administrator works with a high level of independence and can function as a team lead. Performs the highest level of troubleshooting, diagnosis, and repairs/fixes for hardware and software related problems. Designs, writes, maintains, documents and tests computer systems and configurations of moderate complexity and clearly defined segments of more complex configuration programs Assists in ensuring 24/7 availability of services and infrastructure Responds to after-hours emergencies; lead the mitigation and resolution processes Monitors and audits the health and availability of OSCA systems Responds to questions from customers needing assistance; identifies problem source and resolves problems; refers and discusses problems with supervisor or other designated contacts, as appropriate Minimum qualifications Bachelor’s degree with at least 15 hours in computer science or computer information systems and 3 years of experience in computer programming, systems analysis and design, network design and configuration, or work with primary responsibility for the configuration of computer hardware or software in a mainframe, midrange and computer environment or with installation and configuration of operation systems, network design and configuration, installing and configuring software applications, identifying and resolving customer problems and working with complex hardware or software systems in a mainframe, midrange or computer environment Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Physical ability to perform the job include carrying, standing, and lifting computer equipment Considerable knowledge of the principles of computer programming and systems analysis, design, testing and documentation Extensive knowledge of the general operating principles and capabilities of computer hardware and software Considerable knowledge of computer networking and telecommunications Extensive knowledge of computer operating systems Considerable knowledge of database management systems The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator