City of Tacoma, WA
Tacoma, Washington, United States
Position Description The City of Tacoma's Environmental Services (ES) Business Operations Division is seeking a full-time Business Services Analyst. This position provides inter-divisional collaborative and consulting services to assist and advise management and employees through the development of an Electronic Documentation System (EDS). The EDS is an advanced web-based system of information customized to Environmental Services’ needs to manage a wide variety of documents. This includes a National Pollutant Discharge Elimination System Operations and Maintenance (O&M) Manual; and additional document libraries related to ISO 14001, a training plan database, permits, Standard Operating Procedures, and Emergency Response Plans. This position serves as the primary technical writer to develop and revise a variety of existing paper manuals, documents, and tools that have not yet been converted to electronic documents. In ES we believe everything we do creates a better Tacoma by promoting healthy neighborhoods and a thriving Puget Sound. We are committed to partnering with our community, fostering a great employee culture, and continuing to improve our award-winning operations with a clear focus on safety. We are looking for employees who embrace and live by our shared core values and commit to our shared purpose of making our community better. The incumbent Business Services Analyst is responsible for providing advanced coordination and support to ES leadership by conducting data analyses and producing complex and varied reports; and providing professional and technical insight through the development of studies and analyses of current and proposed systems. If the below list of personal traits sounds like you, then you are just the type of person we are looking for to join our team! Proactive, driven, and motivated self-starter Highly organized with exceptional multi-tasking abilities Strong attention to details, data, and deadlines Strong written and interpersonal communication skills Intrinsic drive for results and accountability Outstanding people skills and professionalism Solution-driven mindset with a process improvement focus Essential Duties: Manage & maintain the EDS for the Central and North End Wastewater Treatment Plants, including the required electronic O&M manual (eO&M). Perform investigations and analysis of information and data contained in the eO&M and makes recommendations for enhancements and improvements. Plan, organize, create required Pump Station and Sewer Transmission Manuals. Use expertise to resolve problems and recommend solutions related to documentation needs, including information analysis and flow charting to clarify processes/procedures. Conduct outreach through to ES employees to obtain user statistics, enhance understanding of processes, and increase user satisfaction. Perform work safely, using proper PPE and following safety standards for working in an industrial environment. Facilitate and attend meetings, and train employees on use of the EDS. Utilize best practices to develop, compile, and analyze technical information and data to prepare reports, dashboards, and other metric monitoring tools. Utilize best practices to develop clear, informative, and appealing reports and dashboards for better performance metrics monitoring. Other duties as assigned. This role necessitates proficiency in project and data management, recognizing the significance of data in decision making. It involves formulating strategic approaches for leadership review, adhering to City policies and procedures, Tacoma Municipal Code, and effectively collaborating with various social, cultural, and/or economic groups, in support of the diverse community we serve. Applicants must demonstrate an understanding of cultural responsiveness, change management, government systems, data analysis, program development, research, best practices, and facilitation. Qualifications MINIMUM EDUCATION* Bachelor's degree public or business administration or directly related field MINIMUM EXPERIENCE* 2 years of analytical and/or program coordination/management work in area related to assignment *Equivalency: 1 year of experience = 1 year of education LICENSING, CERTIFICATIONS AND OTHER REQUIREMENTS: Appointment is subject to passing a background check and reference checks. DESIRED QUALIFICATIONS 2 or more years working with electronic document or database management Strong program management skills Proficiency in Microsoft Office, SharePoint, Smartsheet, Tableaus, Articulate, SAP, and e-Builder Effective use of illustrating, flowcharting, and presentation software *Studies have shown that women and people of color are less likely to apply for jobs unless they meet all of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it. Knowledge & Skills Knowledge & Skills Data management, analysis, reporting, and visualization Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions, make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication. Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records, and various other forms of pertinent information in an organized and professional manner. Problem Solving Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Employ expertise, credibility, and effective partnering to help customers and stakeholders identify, evaluate and resolve complex or sensitive issues, problems and service needs. Communications Effectiveness Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Prioritizes clear and accountable communication and listening skills to other staff, departments, and stakeholders. Professionalism Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Maintain current knowledge of industry by reading and interpreting applicable ordinances, rules, regulations, practices, policies and procedures. Coordinating and Organizing Effectively coordinate activities, services, and schedules to ensure smooth and efficient operations of work. Technical Writing Skills Prepare and publish reports, manuals, guidelines, and other forms of documentation effectively. Perform research, proofread writing, collaborate with others, and meet deadlines. Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/9/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position Description The City of Tacoma's Environmental Services (ES) Business Operations Division is seeking a full-time Business Services Analyst. This position provides inter-divisional collaborative and consulting services to assist and advise management and employees through the development of an Electronic Documentation System (EDS). The EDS is an advanced web-based system of information customized to Environmental Services’ needs to manage a wide variety of documents. This includes a National Pollutant Discharge Elimination System Operations and Maintenance (O&M) Manual; and additional document libraries related to ISO 14001, a training plan database, permits, Standard Operating Procedures, and Emergency Response Plans. This position serves as the primary technical writer to develop and revise a variety of existing paper manuals, documents, and tools that have not yet been converted to electronic documents. In ES we believe everything we do creates a better Tacoma by promoting healthy neighborhoods and a thriving Puget Sound. We are committed to partnering with our community, fostering a great employee culture, and continuing to improve our award-winning operations with a clear focus on safety. We are looking for employees who embrace and live by our shared core values and commit to our shared purpose of making our community better. The incumbent Business Services Analyst is responsible for providing advanced coordination and support to ES leadership by conducting data analyses and producing complex and varied reports; and providing professional and technical insight through the development of studies and analyses of current and proposed systems. If the below list of personal traits sounds like you, then you are just the type of person we are looking for to join our team! Proactive, driven, and motivated self-starter Highly organized with exceptional multi-tasking abilities Strong attention to details, data, and deadlines Strong written and interpersonal communication skills Intrinsic drive for results and accountability Outstanding people skills and professionalism Solution-driven mindset with a process improvement focus Essential Duties: Manage & maintain the EDS for the Central and North End Wastewater Treatment Plants, including the required electronic O&M manual (eO&M). Perform investigations and analysis of information and data contained in the eO&M and makes recommendations for enhancements and improvements. Plan, organize, create required Pump Station and Sewer Transmission Manuals. Use expertise to resolve problems and recommend solutions related to documentation needs, including information analysis and flow charting to clarify processes/procedures. Conduct outreach through to ES employees to obtain user statistics, enhance understanding of processes, and increase user satisfaction. Perform work safely, using proper PPE and following safety standards for working in an industrial environment. Facilitate and attend meetings, and train employees on use of the EDS. Utilize best practices to develop, compile, and analyze technical information and data to prepare reports, dashboards, and other metric monitoring tools. Utilize best practices to develop clear, informative, and appealing reports and dashboards for better performance metrics monitoring. Other duties as assigned. This role necessitates proficiency in project and data management, recognizing the significance of data in decision making. It involves formulating strategic approaches for leadership review, adhering to City policies and procedures, Tacoma Municipal Code, and effectively collaborating with various social, cultural, and/or economic groups, in support of the diverse community we serve. Applicants must demonstrate an understanding of cultural responsiveness, change management, government systems, data analysis, program development, research, best practices, and facilitation. Qualifications MINIMUM EDUCATION* Bachelor's degree public or business administration or directly related field MINIMUM EXPERIENCE* 2 years of analytical and/or program coordination/management work in area related to assignment *Equivalency: 1 year of experience = 1 year of education LICENSING, CERTIFICATIONS AND OTHER REQUIREMENTS: Appointment is subject to passing a background check and reference checks. DESIRED QUALIFICATIONS 2 or more years working with electronic document or database management Strong program management skills Proficiency in Microsoft Office, SharePoint, Smartsheet, Tableaus, Articulate, SAP, and e-Builder Effective use of illustrating, flowcharting, and presentation software *Studies have shown that women and people of color are less likely to apply for jobs unless they meet all of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it. Knowledge & Skills Knowledge & Skills Data management, analysis, reporting, and visualization Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions, make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication. Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records, and various other forms of pertinent information in an organized and professional manner. Problem Solving Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Employ expertise, credibility, and effective partnering to help customers and stakeholders identify, evaluate and resolve complex or sensitive issues, problems and service needs. Communications Effectiveness Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Prioritizes clear and accountable communication and listening skills to other staff, departments, and stakeholders. Professionalism Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Maintain current knowledge of industry by reading and interpreting applicable ordinances, rules, regulations, practices, policies and procedures. Coordinating and Organizing Effectively coordinate activities, services, and schedules to ensure smooth and efficient operations of work. Technical Writing Skills Prepare and publish reports, manuals, guidelines, and other forms of documentation effectively. Perform research, proofread writing, collaborate with others, and meet deadlines. Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/9/2024 5:00 PM Pacific
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under the general direction of the Director of Business & Finance for University Housing, the Lead Business Services Analyst independently provides specialized administrative, consultative, and analytical support for Business & Finance matters. This position assists in the accurate and timely completion of financial processes; gathers and provides financial and statistical information; and analyzes financial data, patterns and projections; the incumbent leads or coordinates complex and long-term projects supporting UH initiatives and presents information and ideas in written or presentation form. Department Summary University Housing (UH), a unit within the Division of Student Affairs, consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience. University Housing provides a premier living and learning experience for over 8800 students in residence hall and apartment-style communities. University Housing’s mission is to create a diverse and engaging experience that inspires all residents to Learn by Living. Key Qualifications Working knowledge of operational and fiscal principles, techniques, and best practices. Demonstrated skill in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Knowledge of, or the ability to quickly learn and apply, college, university, and CSU policies and procedures, Cal Poly Campus Administrative Policies (CAP), Collective Bargaining Agreements, Executive Orders and Coded Memoranda. Knowledge of or ability to learn and apply Cal Poly and CSU policies and procedures for budget and financial activities. Strong analytical skills and the ability to gather, interpret and assess information and data in support of recommendations; ability to understand and analyze problems from a broad, proactive approach. Education and Experience Equivalent to graduation from a four-year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Licenses, Certificates, Credentials: • Possession of a valid driver’s license or the ability to obtain it by date of hire. Salary and Benefits Anticipated Hiring Range: $65,000 - $81,000 Per Year Classification Range: $58,138 - $105,177 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Aug 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 13, 2024
Job Summary Under the general direction of the Director of Business & Finance for University Housing, the Lead Business Services Analyst independently provides specialized administrative, consultative, and analytical support for Business & Finance matters. This position assists in the accurate and timely completion of financial processes; gathers and provides financial and statistical information; and analyzes financial data, patterns and projections; the incumbent leads or coordinates complex and long-term projects supporting UH initiatives and presents information and ideas in written or presentation form. Department Summary University Housing (UH), a unit within the Division of Student Affairs, consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience. University Housing provides a premier living and learning experience for over 8800 students in residence hall and apartment-style communities. University Housing’s mission is to create a diverse and engaging experience that inspires all residents to Learn by Living. Key Qualifications Working knowledge of operational and fiscal principles, techniques, and best practices. Demonstrated skill in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Knowledge of, or the ability to quickly learn and apply, college, university, and CSU policies and procedures, Cal Poly Campus Administrative Policies (CAP), Collective Bargaining Agreements, Executive Orders and Coded Memoranda. Knowledge of or ability to learn and apply Cal Poly and CSU policies and procedures for budget and financial activities. Strong analytical skills and the ability to gather, interpret and assess information and data in support of recommendations; ability to understand and analyze problems from a broad, proactive approach. Education and Experience Equivalent to graduation from a four-year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Licenses, Certificates, Credentials: • Possession of a valid driver’s license or the ability to obtain it by date of hire. Salary and Benefits Anticipated Hiring Range: $65,000 - $81,000 Per Year Classification Range: $58,138 - $105,177 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Aug 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR AUDIT OFFICER (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE OPPORTUNITY The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities. THE DIVISION The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus. The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services: Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals. Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates. Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement. Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps. Process Improvements - Identify opportunities for policy and process enhancements. The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review. GENERAL DUTIES The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities: Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems. Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year. Plan, organize, review, multiple operational and compliance audits, and other special projects. Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes. Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion. Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings. Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies. Perform quality assurance reviews; verify adequate and consistent methodology is applied. Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution. Assist to develop recommendations for implementation and identify opportunities for process improvement. Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations. Establish professional relationships with senior management and internal stakeholders. MINIMUM QUALIFICATIONS Education and Experience One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange. Or Four (4) years of professional business services experience related to assignment. A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience. A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience. License/Certification For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment. For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment. Click here to learn more about the Minimum Qualifications. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate may possess: Local government (city, county, agency) auditing experience. Knowledge of Information Technology (IT) systems, or cybersecurity auditing. Knowledge of the Generally Accepted Government Auditing Standards. Knowledge of risk management frameworks or internal controls frameworks. Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus. In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies: Professionalism Ability to detect potential impairment to the internal audit’s independence. Assess and maintain internal audit objectivity. Consistently demonstrate ethical behavior as an internal auditor. Apply due professional care through examinations and verifications. Leadership and Communication Assist with alignment with the internal audit strategic plan with the Department’s strategy. Lead confidently by taking personal responsibility for decisions and actions. Oversee adherence to quality assurance procedures. Ability to identify risks and current trends for future engagements. Communicate effectively and develop relationships with key stakeholders. Deliver appropriate communications to stakeholders to drive transparency. Performance Gain understanding of relevant regulations, policies, and processes. Manage internal audit engagements in conformance with the standards. Exhibit innovative practices to achieve efficiency. Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed). Quickly adapt to changes and adjust internal audit activity priorities (as needed). Skills and Abilities Proficiency level in Microsoft Office: Excel, PowerPoint, Word. Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders. Strong project management or organizational skills for a rapidly changing environment. Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences. Supervisory Experience PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information). Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 24, 2024
Full Time
CAREER DESCRIPTION SENIOR AUDIT OFFICER (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE OPPORTUNITY The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities. THE DIVISION The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus. The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services: Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals. Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates. Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement. Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps. Process Improvements - Identify opportunities for policy and process enhancements. The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review. GENERAL DUTIES The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities: Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems. Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year. Plan, organize, review, multiple operational and compliance audits, and other special projects. Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes. Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion. Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings. Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies. Perform quality assurance reviews; verify adequate and consistent methodology is applied. Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution. Assist to develop recommendations for implementation and identify opportunities for process improvement. Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations. Establish professional relationships with senior management and internal stakeholders. MINIMUM QUALIFICATIONS Education and Experience One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange. Or Four (4) years of professional business services experience related to assignment. A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience. A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience. License/Certification For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment. For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment. Click here to learn more about the Minimum Qualifications. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate may possess: Local government (city, county, agency) auditing experience. Knowledge of Information Technology (IT) systems, or cybersecurity auditing. Knowledge of the Generally Accepted Government Auditing Standards. Knowledge of risk management frameworks or internal controls frameworks. Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus. In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies: Professionalism Ability to detect potential impairment to the internal audit’s independence. Assess and maintain internal audit objectivity. Consistently demonstrate ethical behavior as an internal auditor. Apply due professional care through examinations and verifications. Leadership and Communication Assist with alignment with the internal audit strategic plan with the Department’s strategy. Lead confidently by taking personal responsibility for decisions and actions. Oversee adherence to quality assurance procedures. Ability to identify risks and current trends for future engagements. Communicate effectively and develop relationships with key stakeholders. Deliver appropriate communications to stakeholders to drive transparency. Performance Gain understanding of relevant regulations, policies, and processes. Manage internal audit engagements in conformance with the standards. Exhibit innovative practices to achieve efficiency. Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed). Quickly adapt to changes and adjust internal audit activity priorities (as needed). Skills and Abilities Proficiency level in Microsoft Office: Excel, PowerPoint, Word. Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders. Strong project management or organizational skills for a rapidly changing environment. Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences. Supervisory Experience PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information). Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 03/20/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $ 6,942.60 - $8,863.58/month Level 2 - $7,709.92 - $9,841.44 /month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Jul 14, 2024
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 03/20/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $ 6,942.60 - $8,863.58/month Level 2 - $7,709.92 - $9,841.44 /month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the direct supervision of the Associate Vice President - Enrollment, in conjunction with the Senior Director of Enrollment Management, Registrar, and Enrollment Management Business Analyst, the Business Systems Analyst will support a comprehensive enrollment management operation and aid in the technical analysis, troubleshooting, and operational support of PeopleSoft Campus Solutions (student) system in use by students, staff, and student employees at San Diego State University. The analyst will also assist in supporting integrations between the Student Information System and other enterprise systems, including the uAchieve degree audit system, Slate CRM and the OnBase imaging/workflow system. Responsibilities and duties include but are not limited to: Assist in the design, planning, and implementation of enhancements to complex projects and support continuous process improvements. Aid in providing consultation and facilitating the analysis and definition of system operations, business rules, and user requirements, and Work cross-functionally to solve problems, improve interfaces, and implement changes. Assist with the coordination and monitoring of operational processes, query optimization, troubleshooting, and maintenance of PeopleSoft Campus Solutions SIS configuration. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Evaluations, Office of the Registrar, Prospective Student Services, and Enrollment Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation For more information regarding Enrollment Services, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge Key Qualifications Experience in the business analysis of process improvement and application development in higher education or other regulated industries. Working knowledge of PeopleSoft Campus Solutions. Experience writing queries. Strong technical skills, including proficiency in SQL. Goal-oriented with strong initiative, imagination and organizational qualities. Ability to work under tight deadlines and manage multiple priorities simultaneously. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,834 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 21, 2024. To receive full consideration, apply by May 20, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Position Summary Under the direct supervision of the Associate Vice President - Enrollment, in conjunction with the Senior Director of Enrollment Management, Registrar, and Enrollment Management Business Analyst, the Business Systems Analyst will support a comprehensive enrollment management operation and aid in the technical analysis, troubleshooting, and operational support of PeopleSoft Campus Solutions (student) system in use by students, staff, and student employees at San Diego State University. The analyst will also assist in supporting integrations between the Student Information System and other enterprise systems, including the uAchieve degree audit system, Slate CRM and the OnBase imaging/workflow system. Responsibilities and duties include but are not limited to: Assist in the design, planning, and implementation of enhancements to complex projects and support continuous process improvements. Aid in providing consultation and facilitating the analysis and definition of system operations, business rules, and user requirements, and Work cross-functionally to solve problems, improve interfaces, and implement changes. Assist with the coordination and monitoring of operational processes, query optimization, troubleshooting, and maintenance of PeopleSoft Campus Solutions SIS configuration. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Evaluations, Office of the Registrar, Prospective Student Services, and Enrollment Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation For more information regarding Enrollment Services, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge Key Qualifications Experience in the business analysis of process improvement and application development in higher education or other regulated industries. Working knowledge of PeopleSoft Campus Solutions. Experience writing queries. Strong technical skills, including proficiency in SQL. Goal-oriented with strong initiative, imagination and organizational qualities. Ability to work under tight deadlines and manage multiple priorities simultaneously. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,834 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 21, 2024. To receive full consideration, apply by May 20, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Solano County, CA
Fairfield, California, United States
The Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are: Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner Support the business goals of the County in an efficient, cost-effective manner Provide safe and secure systems and an integration mechanism to streamline business practices Provide ongoing technology training for staff Provide opportunities for constituents to utilize technology in their interaction with the County Share and exchange information using multiple channels Click here to learn more about the Department of Information Technology THE POSITION: Under general direction, identifies, plans, analyzes, develops, tests and implements information technology system solutions to address the business needs of Solano County Departments. This is the journey level classification in the Business Systems Analyst job series. Incumbents in this class work in partnership with departments, IT technical staff, and outside vendors on a variety of projects relating to departmental system needs. Incumbents exercise broad discretion in determining the work methods and assignments. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Click here for Business System Analyst Job Description EDUCATION AND EXPEIRENCE: Education: Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience: Three (3) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTARTION REUIRMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. We are seeking a highly qualified candidate to join our team as an IT Business Systems Analyst, with specific qualifications for providing support to the Sheriff's Office and/or Law Enforcement Agency. Desired Certifications: Six Sigma Green Belt Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Agile Business Analyst (CABA) PMI Professional in Business Analysis (PMI-PBA) Certification IIBA Agile Analysis Certification (IIBA-AAC) Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Law Enforcement Experience: Demonstrated experience working within a Sheriff's Office or Law Enforcement Agency, with a solid understanding of law enforcement operations, workflows, and compliance requirements. Knowledge of Criminal Justice Information Systems (CJIS) regulations and data security standards is highly desirable. IT Systems Knowledge: Familiarity with specialized IT systems used in law enforcement, such as Records Management Systems (RMS), Computer-Aided Dispatch (CAD) systems, Jail Management Systems (JMS), and Mobile Data Terminals (MDT). Experience with integrating and maintaining these systems is advantageous. Regulatory Compliance: Understanding of regulatory requirements and standards relevant to law enforcement agencies, including state and federal regulations governing data security, confidentiality, and retention. Experience in ensuring IT systems compliance with regulations such as HIPAA, CJIS, and NIBRS is preferred. Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Project Management: Experience in managing IT projects specific to law enforcement agencies, including requirements gathering, solution design, implementation, and user acceptance testing. Familiarity with project management methodologies such as Agile or Waterfall is beneficial. Advanced oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Demand and Intake Management: Experience in managing demand and intake processes for IT projects and support requests within law enforcement agencies. Knowledge of intake prioritization methods, service level agreements (SLAs), and resource allocation strategies is advantageous. Advanced level knowledge and working experience with leadingapplication unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. Team Collaboration: Proven ability to collaborate effectively with law enforcement personnel, IT staff, and external vendors to achieve project objectives and address operational challenges. Experience in fostering positive relationships and building consensus across diverse stakeholder groups is essential OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. DOCUMENT SUBMITTAL REQUIREMENTS: An Associate's degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Business Systems Analyst) and the recruitment number (24-364030-01) in your email or fax. SELECTION PROCESS: 05/31/ 24 - 5:00pm PST - Deadline to submit application and required documents for first application review. TBD - Tentative week for scoring supplemental questions. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. Supplemental Information VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits page: Benefits Summary Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are: Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner Support the business goals of the County in an efficient, cost-effective manner Provide safe and secure systems and an integration mechanism to streamline business practices Provide ongoing technology training for staff Provide opportunities for constituents to utilize technology in their interaction with the County Share and exchange information using multiple channels Click here to learn more about the Department of Information Technology THE POSITION: Under general direction, identifies, plans, analyzes, develops, tests and implements information technology system solutions to address the business needs of Solano County Departments. This is the journey level classification in the Business Systems Analyst job series. Incumbents in this class work in partnership with departments, IT technical staff, and outside vendors on a variety of projects relating to departmental system needs. Incumbents exercise broad discretion in determining the work methods and assignments. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Click here for Business System Analyst Job Description EDUCATION AND EXPEIRENCE: Education: Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience: Three (3) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTARTION REUIRMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. We are seeking a highly qualified candidate to join our team as an IT Business Systems Analyst, with specific qualifications for providing support to the Sheriff's Office and/or Law Enforcement Agency. Desired Certifications: Six Sigma Green Belt Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Agile Business Analyst (CABA) PMI Professional in Business Analysis (PMI-PBA) Certification IIBA Agile Analysis Certification (IIBA-AAC) Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Law Enforcement Experience: Demonstrated experience working within a Sheriff's Office or Law Enforcement Agency, with a solid understanding of law enforcement operations, workflows, and compliance requirements. Knowledge of Criminal Justice Information Systems (CJIS) regulations and data security standards is highly desirable. IT Systems Knowledge: Familiarity with specialized IT systems used in law enforcement, such as Records Management Systems (RMS), Computer-Aided Dispatch (CAD) systems, Jail Management Systems (JMS), and Mobile Data Terminals (MDT). Experience with integrating and maintaining these systems is advantageous. Regulatory Compliance: Understanding of regulatory requirements and standards relevant to law enforcement agencies, including state and federal regulations governing data security, confidentiality, and retention. Experience in ensuring IT systems compliance with regulations such as HIPAA, CJIS, and NIBRS is preferred. Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Project Management: Experience in managing IT projects specific to law enforcement agencies, including requirements gathering, solution design, implementation, and user acceptance testing. Familiarity with project management methodologies such as Agile or Waterfall is beneficial. Advanced oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Demand and Intake Management: Experience in managing demand and intake processes for IT projects and support requests within law enforcement agencies. Knowledge of intake prioritization methods, service level agreements (SLAs), and resource allocation strategies is advantageous. Advanced level knowledge and working experience with leadingapplication unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. Team Collaboration: Proven ability to collaborate effectively with law enforcement personnel, IT staff, and external vendors to achieve project objectives and address operational challenges. Experience in fostering positive relationships and building consensus across diverse stakeholder groups is essential OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. DOCUMENT SUBMITTAL REQUIREMENTS: An Associate's degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Business Systems Analyst) and the recruitment number (24-364030-01) in your email or fax. SELECTION PROCESS: 05/31/ 24 - 5:00pm PST - Deadline to submit application and required documents for first application review. TBD - Tentative week for scoring supplemental questions. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. Supplemental Information VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits page: Benefits Summary Closing Date/Time: Continuous
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 24, 2024
Full Time
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 24, 2024
Full Time
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 24, 2024
Full Time
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 24, 2024
Full Time
Announcement Number: 48461 Open to all qualified persons. Posted 08/23/2024 Close Date: 09/09/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 6 Hrs 57 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under general direction, incumbents train, supervise, and evaluate the performance of subordinate staff and may serve as project leaders with responsibility for defining and managing the project scope and objectives. Non-supervisory positions allocated at this level receive minimal or no technical supervision within their department. This is a Business Process Analyst 3 (BPA3) position with the DMV, Research and Project Management Division, located in Carson City, Nevada. The BPA is responsible for analyzing, designing, and optimizing business processes related to NV DMV software implementations (i.e. Amazon Web Services (AWS) Platform, Salesforce, and related systems). This role involves working closely with stakeholders to understand their requirements, translate requirements into functional requirements/user stories, analyze business operations, increase efficiency in workflows, and drive digital transformation. The BPA must have the ability to communicate effectively orally and in writing, logically analyze complex problems, maintain effective working relationships with others, and read and understand technical information. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and three years of progressively responsible professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included two years of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Statewide travel is required. A State of Nevada/FBI background check will be required of the selected applicant. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience with AWS modules and technology. 2) Describe your experience with the Salesforce platform. 3) Describe your work experience (including length of time with each experience) with eliciting, documenting, updating, and presenting requirements. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Salary starts at $60,87.00 annually. Rate of pay depends on qualifications Job Description JOB SUMMARY The Business Applications Analyst is responsible for serving as liaison between the Business Unit, Department, Group and Information Services, consultants, and vendors. Translates business needs into system solutions by identifying and analyzing business processes, software capabilities and system data flow, coordinating with Information Systems to implement business software system configuration modifications, change management, problem resolution and business reporting in critical corporate application environments. ESSENTIAL FUNCTIONS Applies and interprets accounting and computer principles, practices, theories, laws, procedures and terminology. Identifies and analyzes business procedures, software capabilities, and business system configurations in order to ensure the best usage of critical corporate business systems. Coordinates with Information Services change management associated with system implementation, conversions, and upgrades. Performs problem resolution analysis for corporate applications in order to improve utilization and reliability of SAWS enterprise systems. Formulates and prepares ad-hoc and project-related business reports to respond to departmental reporting needs. Maintains current professional and technical knowledge, contributes to team effort, and secures cross-departmental confidences to provide quality service. Tests diverse application systems and programs to maximize utilization to SAWS. Maintains integrity of data in system and develops policies and procedures. Performs other duties as assigned. DECISION MAKING The Business Applications Analyst works under limited supervision. MINIMUM REQUIREMENTS Bachelor's Degree in Business Information Systems or business related field from an institution accredited by a nationally recognized accrediting agency. Three years' progressive experience creating reports using business software package reporting tools including three years' experience in project management, system analysis, and business software system configurations. Proficient in the use of word processing, spreadsheet, database, presentation software, and mainframe application languages. Proficient in training and preparing documentation of computer tools for users. JOB DIMENSIONS Contact with internal and external customers, industry peers, outside agencies, and consultants. Communicates effectively, verbally and in writing. PHYSICAL DEMANDS AND WORKING CONDITIONS Subject to sitting for long periods of time to perform job scope. Working conditions are primarily in an office environment. May be required to work hours other than regular schedule such as evenings and weekends. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 9/22/2024 11:59 PM Central
Sep 07, 2024
Full Time
Salary starts at $60,87.00 annually. Rate of pay depends on qualifications Job Description JOB SUMMARY The Business Applications Analyst is responsible for serving as liaison between the Business Unit, Department, Group and Information Services, consultants, and vendors. Translates business needs into system solutions by identifying and analyzing business processes, software capabilities and system data flow, coordinating with Information Systems to implement business software system configuration modifications, change management, problem resolution and business reporting in critical corporate application environments. ESSENTIAL FUNCTIONS Applies and interprets accounting and computer principles, practices, theories, laws, procedures and terminology. Identifies and analyzes business procedures, software capabilities, and business system configurations in order to ensure the best usage of critical corporate business systems. Coordinates with Information Services change management associated with system implementation, conversions, and upgrades. Performs problem resolution analysis for corporate applications in order to improve utilization and reliability of SAWS enterprise systems. Formulates and prepares ad-hoc and project-related business reports to respond to departmental reporting needs. Maintains current professional and technical knowledge, contributes to team effort, and secures cross-departmental confidences to provide quality service. Tests diverse application systems and programs to maximize utilization to SAWS. Maintains integrity of data in system and develops policies and procedures. Performs other duties as assigned. DECISION MAKING The Business Applications Analyst works under limited supervision. MINIMUM REQUIREMENTS Bachelor's Degree in Business Information Systems or business related field from an institution accredited by a nationally recognized accrediting agency. Three years' progressive experience creating reports using business software package reporting tools including three years' experience in project management, system analysis, and business software system configurations. Proficient in the use of word processing, spreadsheet, database, presentation software, and mainframe application languages. Proficient in training and preparing documentation of computer tools for users. JOB DIMENSIONS Contact with internal and external customers, industry peers, outside agencies, and consultants. Communicates effectively, verbally and in writing. PHYSICAL DEMANDS AND WORKING CONDITIONS Subject to sitting for long periods of time to perform job scope. Working conditions are primarily in an office environment. May be required to work hours other than regular schedule such as evenings and weekends. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 9/22/2024 11:59 PM Central
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Business Intelligence Analyst Classification Analyst/Programmer - Expert AutoReqId 537405 Department IT-Enterprise Resource Planning Sub-Division IT-ERP Operating System and Database Salary Range Classification Range $7,020 - $13,594 per month (Hiring range depending on qualifications, not anticipated to exceed $7,020 - $8,664 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our IT-Enterprise Resource Planning team as the Business Intelligence Analyst (Analyst/Programmer - Expert). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness Provides independent, high-level support for analysis, design, development, implementation, and support of the Business Intelligence technical solutions, with specialization in areas of the position’s assigned partner department (i.e., Institutional Effectiveness and Planning, or Administration and Finance). Serves as the subject matter expert for campus data warehouse. Provides guidance in the design and development of dashboards and reports and serves as the primary lead for them on behalf of the partner department. Primarily responsible for developing ETL processes, loading and validating data from source systems into the data warehouse. Functions as the primary contact for user support and perform initial assessment. Research user issues and independently resolve a wide range of technical problems with diverse constituency of campus users. Interacts with a wide variety of faculty, staff, managers, and vendors to understand and address problem from a broad, interactive perspective and develop long range technical solutions that combine information and ideas in new, unprecedented ways. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering, or a related field plus five years of relevant full-time experience. Twelve years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Advanced knowledge of the work area demonstrated by an understanding and use of the advanced principles and theories. Ability to integrate and apply work related knowledge to achieve innovative solutions. Ability to anticipate the impact of problems and solutions on other systems. Ability to investigate and research new systems and technologies and develop complex information technology systems and solutions. Ability to understand problems from a broad perspective and explore, conceive, and implement solutions and ideas in new ways. Ability to predict and anticipate problems and be proactive when creating solutions. Demonstrated communication expertise using persuasion and negotiation. Ability to lead technical team efforts and assess skills within a team while working to build on individual strengths to maximize team results. Ability to teach and transfer knowledge and skills to others. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Three years working knowledge and practical experience on high profile data warehouse projects involving Business Intelligence Solutions. A minimum of three years’ experience using SQL, R, PySparc, AWS Glue, AWS S3, AWS Athena, AWS QuickSight, AWS Redshift, Oracle DB, Tableau, Apache SuperSet, and AWS Cloud Formation. Ability to use products such as Oracle PBCS, Oracle OBIEE. Strong interpersonal communication and customer service skills, specifically to communicate technical computing related topics and solutions to a nontechnical audience and understanding the functional aspects of the overall business operations. Experience in Higher Education Environment. Experience in Oracle PeopleSoft Campus Solutions SIS and AWS Cloud Analytics solutions. Strong documentation skills. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Jul 18 2024 Pacific Daylight Time Closing Date/Time:
Jul 14, 2024
Job Title Business Intelligence Analyst Classification Analyst/Programmer - Expert AutoReqId 537405 Department IT-Enterprise Resource Planning Sub-Division IT-ERP Operating System and Database Salary Range Classification Range $7,020 - $13,594 per month (Hiring range depending on qualifications, not anticipated to exceed $7,020 - $8,664 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our IT-Enterprise Resource Planning team as the Business Intelligence Analyst (Analyst/Programmer - Expert). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness Provides independent, high-level support for analysis, design, development, implementation, and support of the Business Intelligence technical solutions, with specialization in areas of the position’s assigned partner department (i.e., Institutional Effectiveness and Planning, or Administration and Finance). Serves as the subject matter expert for campus data warehouse. Provides guidance in the design and development of dashboards and reports and serves as the primary lead for them on behalf of the partner department. Primarily responsible for developing ETL processes, loading and validating data from source systems into the data warehouse. Functions as the primary contact for user support and perform initial assessment. Research user issues and independently resolve a wide range of technical problems with diverse constituency of campus users. Interacts with a wide variety of faculty, staff, managers, and vendors to understand and address problem from a broad, interactive perspective and develop long range technical solutions that combine information and ideas in new, unprecedented ways. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering, or a related field plus five years of relevant full-time experience. Twelve years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Advanced knowledge of the work area demonstrated by an understanding and use of the advanced principles and theories. Ability to integrate and apply work related knowledge to achieve innovative solutions. Ability to anticipate the impact of problems and solutions on other systems. Ability to investigate and research new systems and technologies and develop complex information technology systems and solutions. Ability to understand problems from a broad perspective and explore, conceive, and implement solutions and ideas in new ways. Ability to predict and anticipate problems and be proactive when creating solutions. Demonstrated communication expertise using persuasion and negotiation. Ability to lead technical team efforts and assess skills within a team while working to build on individual strengths to maximize team results. Ability to teach and transfer knowledge and skills to others. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Three years working knowledge and practical experience on high profile data warehouse projects involving Business Intelligence Solutions. A minimum of three years’ experience using SQL, R, PySparc, AWS Glue, AWS S3, AWS Athena, AWS QuickSight, AWS Redshift, Oracle DB, Tableau, Apache SuperSet, and AWS Cloud Formation. Ability to use products such as Oracle PBCS, Oracle OBIEE. Strong interpersonal communication and customer service skills, specifically to communicate technical computing related topics and solutions to a nontechnical audience and understanding the functional aspects of the overall business operations. Experience in Higher Education Environment. Experience in Oracle PeopleSoft Campus Solutions SIS and AWS Cloud Analytics solutions. Strong documentation skills. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Jul 18 2024 Pacific Daylight Time Closing Date/Time:
Merced County, CA
Merced, California, United States
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $23.96 - $26.42 per hour. Duties may include, but are not limited to, the following: Performs administrative, fiscal, program and data processing system analysis. Gathers, tabulates and analyzes data from and works with representatives of other government agencies. Develops workload indicators, charts and reports to make recommendations on procedures and program alternatives. Reviews proposed legislation and advises management on the potential impact. Makes decisions on financial and other administrative systems of average to difficult complexity. Conducts research, analyzes existing departmental operations, and develops new systems and procedures. Provides training and technical assistance to other staff. Creates correspondence, prepares contracts and participates in grant writing activities and contract negotiations. Facilitates Department compliance and implementation of federal and state plans. Assists with development, evaluation, and implementation of policies, programs, and projects; may serve as a project leader. Minimum Qualifications SUPPORT SERVICES ANALYST I Education: Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Progressively responsible para-professional administrative experience may substitute for the required education on a year-for-year basis. IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY SUPPORT SERVICES ANALYST II Experience: One (1) year experience equivalent to a Support Services Analyst I in Merced County. Education: Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Additional directly related experience may substitute for the required education on a year-for-year basis. IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment. Establish and maintain filing systems. Communicate effectively with others in person and over the telephone. Create correspondence, spreadsheets, and presentation materials using various computer software programs. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions. Respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Make presentations. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Regular attendance is an essential function. Knowledge of: Principles, methods, and problems of public administration, organization, and management. Research techniques, data collection and statistical analysis. Basic principles and methods of administrative, organizational, fiscal, and data processing management. Systems analysis. Ability to: Gather and analyze data, figures, and other various data. Analyze, coordinate and integrate economic and demographic data. Gather, organize, analyze, and present a variety of information and data. Identify problems and issues and make recommendations for solutions. Perform and document research in dealing with administrative issues. Read and interpret operating procedures and regulations. Recommend and implement change. Communicate effectively both orally and in writing. Establish effective working relationships with those contacted. Work independently. Develop administrative and data processing systems and procedures. Prepare clear, concise reports. Train other staff. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE 0.0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance (SDI) Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period. LIFE INSURANCE County-paid Life and Accidental Death & Dismemberment Insurance Represented Employees $10,000 Voluntary Term and Whole Life Insurance are available - premium paid by employee RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Sep 06, 2024
Full Time
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $23.96 - $26.42 per hour. Duties may include, but are not limited to, the following: Performs administrative, fiscal, program and data processing system analysis. Gathers, tabulates and analyzes data from and works with representatives of other government agencies. Develops workload indicators, charts and reports to make recommendations on procedures and program alternatives. Reviews proposed legislation and advises management on the potential impact. Makes decisions on financial and other administrative systems of average to difficult complexity. Conducts research, analyzes existing departmental operations, and develops new systems and procedures. Provides training and technical assistance to other staff. Creates correspondence, prepares contracts and participates in grant writing activities and contract negotiations. Facilitates Department compliance and implementation of federal and state plans. Assists with development, evaluation, and implementation of policies, programs, and projects; may serve as a project leader. Minimum Qualifications SUPPORT SERVICES ANALYST I Education: Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Progressively responsible para-professional administrative experience may substitute for the required education on a year-for-year basis. IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY SUPPORT SERVICES ANALYST II Experience: One (1) year experience equivalent to a Support Services Analyst I in Merced County. Education: Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Additional directly related experience may substitute for the required education on a year-for-year basis. IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment. Establish and maintain filing systems. Communicate effectively with others in person and over the telephone. Create correspondence, spreadsheets, and presentation materials using various computer software programs. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions. Respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Make presentations. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Regular attendance is an essential function. Knowledge of: Principles, methods, and problems of public administration, organization, and management. Research techniques, data collection and statistical analysis. Basic principles and methods of administrative, organizational, fiscal, and data processing management. Systems analysis. Ability to: Gather and analyze data, figures, and other various data. Analyze, coordinate and integrate economic and demographic data. Gather, organize, analyze, and present a variety of information and data. Identify problems and issues and make recommendations for solutions. Perform and document research in dealing with administrative issues. Read and interpret operating procedures and regulations. Recommend and implement change. Communicate effectively both orally and in writing. Establish effective working relationships with those contacted. Work independently. Develop administrative and data processing systems and procedures. Prepare clear, concise reports. Train other staff. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE 0.0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance (SDI) Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period. LIFE INSURANCE County-paid Life and Accidental Death & Dismemberment Insurance Represented Employees $10,000 Voluntary Term and Whole Life Insurance are available - premium paid by employee RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description The City of Tacoma’s Environmental Services Department has an exciting opportunity for an Business Systems Analyst to join the Asset Management and Technology Services Division. This Division is responsible for asset management related activities for the collection systems, pump stations, and the treatment plants. In addition, the group is responsible for the development of software applications to support the business needs of work groups throughout the Environmental Services Department. This position will play a vital role in managing various technology projects for the Department including user requirements gathering, alternatives analyses, reporting development, and end user training. The Environmental Services Department believes everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. Our goal is to be a leader in the industry by creating cost-effective programs to sustain a high quality of life and increase customer satisfaction with innovative approaches to solid waste, wastewater, and stormwater utilities. Job Duties & Responsibilities: Process Analysis: Document existing processes and identify opportunities for improvement. Research and evaluate available technologies to assist with process improvements. Solution Development: Design, develop and maintain less complex databases. Work may include solutions using the O365 platform, SmartSheet, or other technologies. Project Management: Serve as a project manager on various technology projects for the Department. Work includes scope development with end users, schedule development and oversight, budget development and tracking, user training, and vendor coordination. Reporting: Extract data from various data systems and develop reports for users based on end user requirements. Collaborate: Contribute your ideas to the team. Present results and recommendations to peers and management. Participate in discussions in regional forums. Qualifications MINIMUM EDUCATION* Bachelor's degree in public or business administration, information technology or directly related field. MINIMUM EXPERIENCE* 4-years of progressively responsible analytical and/or functional analyst, user support or database maintenance work in area related to assignment. *Equivalency: 1 year of experience = 1 year of education DESIRABLE QUALIFICATIONS: Strong investigative and exploratory skills Ability to present technical information clearly and concisely Previous experience successfully providing project management support for technology projects Excellent writing skills Experience with SharePoint, Smartsheet, and other less complex data management solutions Experience developing reports Experience with SAP Physical Requirements and Working Conditions Positions in this class typically require: remaining in a stationary position for 90% of the time with occasional movement to access office files, machinery and similar productivity tools (standing, sitting, walking). constant operation of a computer, as well as use of a calculator, printer and similar office tools (fingering, grasping, feeling, repetitive motions. communication and the exchange of information with others (hearing, seeing, talking. occasionally exerting up to 10 pounds of force to move, transport or position objects (sedentary work. Work may also occasionally require: movement around the work place to pick up objects (stooping, walking, reaching). traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking). exerting up to 20 pounds of force to move, transport or position objects (light work). Telework/Remote Work The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. This position is hybrid eligible. The successful candidate may apply for and request approval for a Telework Arrangement (up to three days per week off-site) or may work from our offices located at 326 East D Street in Tacoma, WA. Knowledge & Skills Selection Process & Supplemental Information WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma: With a population over 210,000, Tacoma is the third largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. When you work for the City of Tacoma, you'll enjoy a healthy work/life balance, the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ To be considered for this challenging and rewarding career opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants who have the strongest backgrounds related to the responsibilities of this position and who most closely correspond to the City of Tacoma's needs will be placed on a referral list for review and potential interview selection. Per City of Tacoma Personnel Management Policy #170, the City of Tacoma is a drug-free work environment. Appointment is subject to passing a pre-employment background and references check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/16/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position Description The City of Tacoma’s Environmental Services Department has an exciting opportunity for an Business Systems Analyst to join the Asset Management and Technology Services Division. This Division is responsible for asset management related activities for the collection systems, pump stations, and the treatment plants. In addition, the group is responsible for the development of software applications to support the business needs of work groups throughout the Environmental Services Department. This position will play a vital role in managing various technology projects for the Department including user requirements gathering, alternatives analyses, reporting development, and end user training. The Environmental Services Department believes everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. Our goal is to be a leader in the industry by creating cost-effective programs to sustain a high quality of life and increase customer satisfaction with innovative approaches to solid waste, wastewater, and stormwater utilities. Job Duties & Responsibilities: Process Analysis: Document existing processes and identify opportunities for improvement. Research and evaluate available technologies to assist with process improvements. Solution Development: Design, develop and maintain less complex databases. Work may include solutions using the O365 platform, SmartSheet, or other technologies. Project Management: Serve as a project manager on various technology projects for the Department. Work includes scope development with end users, schedule development and oversight, budget development and tracking, user training, and vendor coordination. Reporting: Extract data from various data systems and develop reports for users based on end user requirements. Collaborate: Contribute your ideas to the team. Present results and recommendations to peers and management. Participate in discussions in regional forums. Qualifications MINIMUM EDUCATION* Bachelor's degree in public or business administration, information technology or directly related field. MINIMUM EXPERIENCE* 4-years of progressively responsible analytical and/or functional analyst, user support or database maintenance work in area related to assignment. *Equivalency: 1 year of experience = 1 year of education DESIRABLE QUALIFICATIONS: Strong investigative and exploratory skills Ability to present technical information clearly and concisely Previous experience successfully providing project management support for technology projects Excellent writing skills Experience with SharePoint, Smartsheet, and other less complex data management solutions Experience developing reports Experience with SAP Physical Requirements and Working Conditions Positions in this class typically require: remaining in a stationary position for 90% of the time with occasional movement to access office files, machinery and similar productivity tools (standing, sitting, walking). constant operation of a computer, as well as use of a calculator, printer and similar office tools (fingering, grasping, feeling, repetitive motions. communication and the exchange of information with others (hearing, seeing, talking. occasionally exerting up to 10 pounds of force to move, transport or position objects (sedentary work. Work may also occasionally require: movement around the work place to pick up objects (stooping, walking, reaching). traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking). exerting up to 20 pounds of force to move, transport or position objects (light work). Telework/Remote Work The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. This position is hybrid eligible. The successful candidate may apply for and request approval for a Telework Arrangement (up to three days per week off-site) or may work from our offices located at 326 East D Street in Tacoma, WA. Knowledge & Skills Selection Process & Supplemental Information WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma: With a population over 210,000, Tacoma is the third largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. When you work for the City of Tacoma, you'll enjoy a healthy work/life balance, the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ To be considered for this challenging and rewarding career opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants who have the strongest backgrounds related to the responsibilities of this position and who most closely correspond to the City of Tacoma's needs will be placed on a referral list for review and potential interview selection. Per City of Tacoma Personnel Management Policy #170, the City of Tacoma is a drug-free work environment. Appointment is subject to passing a pre-employment background and references check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/16/2024 5:00 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Member Services Analyst Classification Title: Administrative Analyst/Specialist - Exempt I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, September 8, 2024 @ 11:55 p.m. PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary This position provides administrative support for the day-to-day and long-range operations of the Alumni Relations department, including alumni/customer service, membership processing, data reporting and analytics, data integrity, participation processing, gift acceptance and processing, calendaring, alumni research, and support for donor relations and engagement. The Member Services Analyst must be very organized with attention to detail and have strong interpersonal skills with an ability to work well with others and promote collaboration and communication within the division. This position reports directly to the Assistant Vice President of Alumni Services with project work direction from the Lead Alumni Communications and Outreach Officer. Overall, the Member Services Analyst supports the goals of Alumni Relations and the mission of the Sacramento State Alumni Association, to inspire belonging, create lifelong connections, and amplify pride as a Hornet family through community engagement, communication, and celebration. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : Anticipated hiring at the minimum of the classification range ($4,598 per month) CSU Classification Salary Range : $4,598 per month - $ 8,318 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00 am - 5:00 pm, Partial telework schedule (1 work from home day per week) may be available after training period, subject to management approval. Department Information Operating as an interdependent alumni organization, Alumni Relations (a campus department) and the Sacramento State Alumni Association (a 501 (c)(3) non-profit organization), our mission is to connect, engage and celebrate the alumni, students and friends of Sacramento State while building lifelong relationships that support the future of our University. To accomplish this, we engage volunteer leaders through the Alumni Association Board of Directors, Board Committees, and Alumni Chapters and Networks, in encouraging philanthropic support, supporting the mission of the University and overall striving to create an inclusive community of engaged alumni. We are responsible for planning and funding engagement programs, alumni recognition/awards events, mixers, reunions, recent graduate activities, student engagement, and alumni communications. In addition to these engagement opportunities, we award scholarships, manage and maintain the Leslie & Anita Harper Alumni Center, solicit programmatic sponsorships and scholarship donations, and support Alumni Association Membership. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Computer proficiency with proven ability to use standard office software (e.g., Microsoft Office Suite), internet search engines, CRM database applications; and other tools to process data and create reports. Strong interpersonal skills with the ability to interact in an effective and appropriate manner with diverse populations. Highly developed problem-solving skills, with demonstrated sound judgement in identifying issues, evaluating the situation, interpreting and applying policies and procedures, defining objectives, and formulating a recommended plan of action. Experience in maintaining, monitoring, and tracking participation, engagement metrics, communication metrics, and financial support with online payment reconciliations and fund balances; Effective analytical skills with the ability write concise, detailed, and accurate reports Strong verbal and written communication skills Organizational skills with the ability to meet multiple deadlines and achieve established goals in a fast-paced environment Ability to work independently as well as collaboratively Ability to deal with confidential matters with tact and sensitivity Excellent verbal and written communication skills. Demonstrated project management and organizational skills; ability to set priorities and meet deadlines, while balancing multiple projects and maintaining accuracy. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Work Schedule Requirements: Ability to work evenings and weekends, as needed. Ability to work off-campus, as needed. Conditions of Employment: Ability to successfully complete a background check. Preferred Qualifications Bachelor’s degree Knowledge of alumni engagement, fundraising and philanthropic principles and practices One to three years of similar experience in a university, not-for-profit, philanthropic or member-based environment, preferably in Alumni Relations or Advancement Services, with demonstrated use of technology solutions. Experience using a complex customer relationship management (CRM) database Experience in gift processing or similar field Experience with AdobeSign, OnBase, and/or other tools Experience with project management systems Experience in using PeopleSoft/CFS/FDW Finance and CMS Human Resource applications Ability to use query tools such as Cognos Documents Needed to Apply Resume Cover Letter As part of your application, you will be prompted to respond to the following Diversity Statement: As an equal opportunity employer with a diverse campus community, Sacramento State is committed to creating an inclusive and effective environment for students, staff, faculty and alumni. What contributions are you most proud of that exemplify your awareness and sensitivity towards promoting an inclusionary environment? What have you learned from working with diverse populations? Please limit your response to 500 words. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 23, 2024
Working Title: Member Services Analyst Classification Title: Administrative Analyst/Specialist - Exempt I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, September 8, 2024 @ 11:55 p.m. PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary This position provides administrative support for the day-to-day and long-range operations of the Alumni Relations department, including alumni/customer service, membership processing, data reporting and analytics, data integrity, participation processing, gift acceptance and processing, calendaring, alumni research, and support for donor relations and engagement. The Member Services Analyst must be very organized with attention to detail and have strong interpersonal skills with an ability to work well with others and promote collaboration and communication within the division. This position reports directly to the Assistant Vice President of Alumni Services with project work direction from the Lead Alumni Communications and Outreach Officer. Overall, the Member Services Analyst supports the goals of Alumni Relations and the mission of the Sacramento State Alumni Association, to inspire belonging, create lifelong connections, and amplify pride as a Hornet family through community engagement, communication, and celebration. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : Anticipated hiring at the minimum of the classification range ($4,598 per month) CSU Classification Salary Range : $4,598 per month - $ 8,318 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00 am - 5:00 pm, Partial telework schedule (1 work from home day per week) may be available after training period, subject to management approval. Department Information Operating as an interdependent alumni organization, Alumni Relations (a campus department) and the Sacramento State Alumni Association (a 501 (c)(3) non-profit organization), our mission is to connect, engage and celebrate the alumni, students and friends of Sacramento State while building lifelong relationships that support the future of our University. To accomplish this, we engage volunteer leaders through the Alumni Association Board of Directors, Board Committees, and Alumni Chapters and Networks, in encouraging philanthropic support, supporting the mission of the University and overall striving to create an inclusive community of engaged alumni. We are responsible for planning and funding engagement programs, alumni recognition/awards events, mixers, reunions, recent graduate activities, student engagement, and alumni communications. In addition to these engagement opportunities, we award scholarships, manage and maintain the Leslie & Anita Harper Alumni Center, solicit programmatic sponsorships and scholarship donations, and support Alumni Association Membership. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Computer proficiency with proven ability to use standard office software (e.g., Microsoft Office Suite), internet search engines, CRM database applications; and other tools to process data and create reports. Strong interpersonal skills with the ability to interact in an effective and appropriate manner with diverse populations. Highly developed problem-solving skills, with demonstrated sound judgement in identifying issues, evaluating the situation, interpreting and applying policies and procedures, defining objectives, and formulating a recommended plan of action. Experience in maintaining, monitoring, and tracking participation, engagement metrics, communication metrics, and financial support with online payment reconciliations and fund balances; Effective analytical skills with the ability write concise, detailed, and accurate reports Strong verbal and written communication skills Organizational skills with the ability to meet multiple deadlines and achieve established goals in a fast-paced environment Ability to work independently as well as collaboratively Ability to deal with confidential matters with tact and sensitivity Excellent verbal and written communication skills. Demonstrated project management and organizational skills; ability to set priorities and meet deadlines, while balancing multiple projects and maintaining accuracy. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Work Schedule Requirements: Ability to work evenings and weekends, as needed. Ability to work off-campus, as needed. Conditions of Employment: Ability to successfully complete a background check. Preferred Qualifications Bachelor’s degree Knowledge of alumni engagement, fundraising and philanthropic principles and practices One to three years of similar experience in a university, not-for-profit, philanthropic or member-based environment, preferably in Alumni Relations or Advancement Services, with demonstrated use of technology solutions. Experience using a complex customer relationship management (CRM) database Experience in gift processing or similar field Experience with AdobeSign, OnBase, and/or other tools Experience with project management systems Experience in using PeopleSoft/CFS/FDW Finance and CMS Human Resource applications Ability to use query tools such as Cognos Documents Needed to Apply Resume Cover Letter As part of your application, you will be prompted to respond to the following Diversity Statement: As an equal opportunity employer with a diverse campus community, Sacramento State is committed to creating an inclusive and effective environment for students, staff, faculty and alumni. What contributions are you most proud of that exemplify your awareness and sensitivity towards promoting an inclusionary environment? What have you learned from working with diverse populations? Please limit your response to 500 words. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Salary starts at $68,791.00 annually. Rate of pay depends on experience. Job Description JOB SUMMARY The Business Data Analyst is responsible for maintaining the integrity, validity, and functionality of the respective data for the assigned business group. The Data Analyst will lead and perform complex analysis in an evolving data environment. In addition to having very strong technical skills, this position will have outstanding business process analysis and interpersonal skills. The ability to extract and analyze data, patterns, and related trends is needed, with the ability to summarize the data into useable information by leadership. ESSENTIAL FUNCTIONS Maintains integrity of data in system and develops policies and procedures. Oversees the processing of all transactional data entry and the maintenance of all related tables to ensure the accuracy and consistency of all related record changes. Serves as a functional Liaison with Information Services in relation to system implementations, conversions, and upgrades. Assists in the development of business requirements and evaluation of software capabilities as a user in order to ensure the best design of business system solutions. Assists Information Systems as a functional user in the testing of system patches, tables, reports, and software upgrades. Extracts and analyzes data from various systems, such as for the Lawson, or other corporate business systems. Works with the business group to identify and scope new opportunities for data analysis applications to evaluate business performance and to support business decisions. Works internally and with the business group to define, secure and prepare data for modeling. Analyzes, identifies and assesses data attributes using statistical software packages and develops recommendations and processes to improve operational performance ensuring adherence to department policies and procedures. Performs strategic data and trend analysis and research to support business needs, as necessary. Explores data to identify opportunities to improve business results. Develops understanding of business processes, goals and strategies in order to provide analysis and interpretation to management. Develops and provides training to associates and provides technical assistance and support, as needed. Works closely with business stakeholders to identify and answer critical questions. Formulates and prepares ad-hoc and project-related business reports to respond to departmental reporting needs. Performs other duties as assigned. DECISION MAKING The incumbent works under general supervision. MINIMUM REQUIREMENTS Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized accrediting agency. Three years' experience developing, analyzing and presenting reports and data. Proficient in the use of computer systems such as Excel, Access, PowerPoint, Visio, and Crystal Reports. JOB DIMENSIONS Contact with internal and external customers and vendors. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 5 pounds occasionally. Subject to sitting and standing for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment and performs occasional field visits. May be required to work hours other than regular schedule on exception, such as nights, weekends, and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 9/22/2024 11:59 PM Central
Sep 07, 2024
Full Time
Salary starts at $68,791.00 annually. Rate of pay depends on experience. Job Description JOB SUMMARY The Business Data Analyst is responsible for maintaining the integrity, validity, and functionality of the respective data for the assigned business group. The Data Analyst will lead and perform complex analysis in an evolving data environment. In addition to having very strong technical skills, this position will have outstanding business process analysis and interpersonal skills. The ability to extract and analyze data, patterns, and related trends is needed, with the ability to summarize the data into useable information by leadership. ESSENTIAL FUNCTIONS Maintains integrity of data in system and develops policies and procedures. Oversees the processing of all transactional data entry and the maintenance of all related tables to ensure the accuracy and consistency of all related record changes. Serves as a functional Liaison with Information Services in relation to system implementations, conversions, and upgrades. Assists in the development of business requirements and evaluation of software capabilities as a user in order to ensure the best design of business system solutions. Assists Information Systems as a functional user in the testing of system patches, tables, reports, and software upgrades. Extracts and analyzes data from various systems, such as for the Lawson, or other corporate business systems. Works with the business group to identify and scope new opportunities for data analysis applications to evaluate business performance and to support business decisions. Works internally and with the business group to define, secure and prepare data for modeling. Analyzes, identifies and assesses data attributes using statistical software packages and develops recommendations and processes to improve operational performance ensuring adherence to department policies and procedures. Performs strategic data and trend analysis and research to support business needs, as necessary. Explores data to identify opportunities to improve business results. Develops understanding of business processes, goals and strategies in order to provide analysis and interpretation to management. Develops and provides training to associates and provides technical assistance and support, as needed. Works closely with business stakeholders to identify and answer critical questions. Formulates and prepares ad-hoc and project-related business reports to respond to departmental reporting needs. Performs other duties as assigned. DECISION MAKING The incumbent works under general supervision. MINIMUM REQUIREMENTS Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized accrediting agency. Three years' experience developing, analyzing and presenting reports and data. Proficient in the use of computer systems such as Excel, Access, PowerPoint, Visio, and Crystal Reports. JOB DIMENSIONS Contact with internal and external customers and vendors. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 5 pounds occasionally. Subject to sitting and standing for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment and performs occasional field visits. May be required to work hours other than regular schedule on exception, such as nights, weekends, and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 9/22/2024 11:59 PM Central
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses and Certifications Required: None. Notes to Applicants This posting is for a position that is anticipated to start after October 1, 2024 . The IT Business Systems Analyst Senior supports a Maximo Asset Management system including resources, work management and preventative maintenance. This position will perform data analysis using excel and other programs as needed. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. EMPLOYMENT APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation ( CBI ). WORK SCHEDULE : This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENTS : Your skill level in some of the competency areas for this job may be assessed through skills testing. Pay Range $37.14 - $47.35 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 09/09/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. (SCC), Austin, TX 78741 Preferred Qualifications Preferred Experience: Experience with managing and creating Preventive Maintenance Plans, Inspection Forms, Job Plans and Asset Templates. Knowledge of asset management, work management, materials warehousing, and inventory management concepts. Advanced skill set in Excel. Experience creating technical training material. Experience coordinating work with vendors and internally across multiple work groups. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures. Knowledge of legacy and web-based systems interfaces. Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts. Knowledge of cost-benefit analysis and total cost of ownership modeling. Skill in performing requirements development, process modeling, reporting and project management tools. Skill in developing process models and data flow diagrams using industry-standard modeling techniques. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to define, analyze, and find solutions for difficult or complex problems. Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts. Ability to view the big picture. Ability to quickly become familiar with emerging technologies. Ability to identify trends as well as isolated events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience with managing and creating Preventive Maintenance Plans, Inspection Forms, Job Plans and Asset Templates. (Open Ended Question) * Describe your knowledge of asset management, work management, materials warehousing, and inventory management concepts. (Open Ended Question) * Which of the following best describes your level of proficiency with Microsoft Excel? No experience Beginner Intermediate Advance * Describe your experience developing technical training materials and delivering training to multiple levels of employees within a large organization. (Open Ended Question) * Describe your experience coordinating work with vendors and internally across several work groups. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Aug 27, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses and Certifications Required: None. Notes to Applicants This posting is for a position that is anticipated to start after October 1, 2024 . The IT Business Systems Analyst Senior supports a Maximo Asset Management system including resources, work management and preventative maintenance. This position will perform data analysis using excel and other programs as needed. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. EMPLOYMENT APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application ALL current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after seven (7) days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation ( CBI ). WORK SCHEDULE : This position has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained onsite to assist with operations and recovery. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employees may be required to work additional hours outside of the regular work schedule. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENTS : Your skill level in some of the competency areas for this job may be assessed through skills testing. Pay Range $37.14 - $47.35 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 09/09/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. (SCC), Austin, TX 78741 Preferred Qualifications Preferred Experience: Experience with managing and creating Preventive Maintenance Plans, Inspection Forms, Job Plans and Asset Templates. Knowledge of asset management, work management, materials warehousing, and inventory management concepts. Advanced skill set in Excel. Experience creating technical training material. Experience coordinating work with vendors and internally across multiple work groups. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures. Knowledge of legacy and web-based systems interfaces. Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts. Knowledge of cost-benefit analysis and total cost of ownership modeling. Skill in performing requirements development, process modeling, reporting and project management tools. Skill in developing process models and data flow diagrams using industry-standard modeling techniques. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to define, analyze, and find solutions for difficult or complex problems. Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts. Ability to view the big picture. Ability to quickly become familiar with emerging technologies. Ability to identify trends as well as isolated events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your experience with managing and creating Preventive Maintenance Plans, Inspection Forms, Job Plans and Asset Templates. (Open Ended Question) * Describe your knowledge of asset management, work management, materials warehousing, and inventory management concepts. (Open Ended Question) * Which of the following best describes your level of proficiency with Microsoft Excel? No experience Beginner Intermediate Advance * Describe your experience developing technical training materials and delivering training to multiple levels of employees within a large organization. (Open Ended Question) * Describe your experience coordinating work with vendors and internally across several work groups. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 21 - Starting Salary: $77,799.00 annually. Rate of pay depends on qualifications. Job Description JOB SUMMARY The Senior Business Data Analyst is responsible for providing senior-level consultative services to management by collecting, reviewing and reporting on data for optimal decision-making and the advancement of the organization. The incumbent must have strong analytical skills and problem-solving abilities and be able to thrive in a cross-functional setting. ESSENTIAL FUNCTIONS Extracts, processes, cleanses and validates data used for analysis of patterns, trends, relationships or models to support continuous improvement across the organization. Develops relationships with internal stakeholders to identify business requirements and expected outcomes. Performs statistical analysis to better understand business performance. Models scenarios to predict impact of critical business decisions. Leads and performs complex analysis in an evolving data environment. Leads data analysis and visualization efforts, and data best practices, providing useable information to leadership. Applies data mining techniques and predictive analysis to review program effectiveness and recommend changes to policies or practices. Presents and depicts the rationale of findings in a clear and concise manner; demonstrates accuracy, logic, and significance in methodology and findings. Develops and implements effective techniques for evaluating programs, identifies the need for new programs or program process improvement(s), and provides guidance to staff in the development and integration of new or changed methods and procedures. Establishes baseline requirements and metrics for process improvements. May work with departments to compile and aggregate data used in calculation of annual organizational metrics. Provides business metrics to show improvement in outcomes as a result of changes or continuous improvement projects. Serves as functional liaison with Information Services and other departments. Works with business groups in the review and analysis of business processes to implement/improve business practices; recommends process modification strategies for enhancing effectiveness and efficiency. May lead cross-functional project teams, to include training, prioritizing and directing the work of others. Communicates ongoing project status updates with project members and stakeholders; establishes any necessary system requirements and goals related to program(s). Consults with other Departments/agencies involved in program(s) to resolve problems, identifies training needs, and discusses program effectiveness. May participate in committees and task forces. Performs other duties as assigned. DECISION MAKING The incumbent works under general supervision. MINIMUM REQUIREMENTS Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a recognized accrediting agency. Five years’ of progressive work experience in data analytics including leading the development, analysis, and presentation of reports and data . PREFERRED EXPERIENCE Advanced SQL skill set. Familiarity with Python (NumPy/Pandas), scikit-learn, R or SAS. Big data experience, proven experience combining data from disparate data sources. Experience deploying analytics tools, techniques and models to production. Experience with data modeling (Ex: Cloud, Data Mining, Python, Neural Networks, Decision Trees, Clustering and Regression analysis.) JOB DIMENSIONS Ability to learn from and share knowledge and skills with your teammates to grow total impacts to the organization. Ability to be a part of a team to provide analytical expertise for organizational wide initiatives. Ability to deliver outstanding business process analysis while demonstrating strong technical and interpersonal skills. Ability to stay informed on current data and analytics trends. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 5 pounds occasionally. Subject to sitting and standing for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment with occasional field visits. May be required to work hours other than regular schedule on exception, such as nights, weekends, and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 9/29/2024 11:59 PM Central
Aug 24, 2024
Full Time
Grade 21 - Starting Salary: $77,799.00 annually. Rate of pay depends on qualifications. Job Description JOB SUMMARY The Senior Business Data Analyst is responsible for providing senior-level consultative services to management by collecting, reviewing and reporting on data for optimal decision-making and the advancement of the organization. The incumbent must have strong analytical skills and problem-solving abilities and be able to thrive in a cross-functional setting. ESSENTIAL FUNCTIONS Extracts, processes, cleanses and validates data used for analysis of patterns, trends, relationships or models to support continuous improvement across the organization. Develops relationships with internal stakeholders to identify business requirements and expected outcomes. Performs statistical analysis to better understand business performance. Models scenarios to predict impact of critical business decisions. Leads and performs complex analysis in an evolving data environment. Leads data analysis and visualization efforts, and data best practices, providing useable information to leadership. Applies data mining techniques and predictive analysis to review program effectiveness and recommend changes to policies or practices. Presents and depicts the rationale of findings in a clear and concise manner; demonstrates accuracy, logic, and significance in methodology and findings. Develops and implements effective techniques for evaluating programs, identifies the need for new programs or program process improvement(s), and provides guidance to staff in the development and integration of new or changed methods and procedures. Establishes baseline requirements and metrics for process improvements. May work with departments to compile and aggregate data used in calculation of annual organizational metrics. Provides business metrics to show improvement in outcomes as a result of changes or continuous improvement projects. Serves as functional liaison with Information Services and other departments. Works with business groups in the review and analysis of business processes to implement/improve business practices; recommends process modification strategies for enhancing effectiveness and efficiency. May lead cross-functional project teams, to include training, prioritizing and directing the work of others. Communicates ongoing project status updates with project members and stakeholders; establishes any necessary system requirements and goals related to program(s). Consults with other Departments/agencies involved in program(s) to resolve problems, identifies training needs, and discusses program effectiveness. May participate in committees and task forces. Performs other duties as assigned. DECISION MAKING The incumbent works under general supervision. MINIMUM REQUIREMENTS Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a recognized accrediting agency. Five years’ of progressive work experience in data analytics including leading the development, analysis, and presentation of reports and data . PREFERRED EXPERIENCE Advanced SQL skill set. Familiarity with Python (NumPy/Pandas), scikit-learn, R or SAS. Big data experience, proven experience combining data from disparate data sources. Experience deploying analytics tools, techniques and models to production. Experience with data modeling (Ex: Cloud, Data Mining, Python, Neural Networks, Decision Trees, Clustering and Regression analysis.) JOB DIMENSIONS Ability to learn from and share knowledge and skills with your teammates to grow total impacts to the organization. Ability to be a part of a team to provide analytical expertise for organizational wide initiatives. Ability to deliver outstanding business process analysis while demonstrating strong technical and interpersonal skills. Ability to stay informed on current data and analytics trends. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 5 pounds occasionally. Subject to sitting and standing for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment with occasional field visits. May be required to work hours other than regular schedule on exception, such as nights, weekends, and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 9/29/2024 11:59 PM Central
Role Information Technology Services is seeking a highly skilled and experienced Business System Analyst to join our dynamic team! Our ideal candidate for this technical position will have direct experience in the following areas: Business Process Analysis (BPA), Business Process Reengineering (BPR), ServiceNow Administration, M365, PowerShell, HTML, CSS, JavaScript, Microsoft DevOps, Visual Studio, C#, VB, ASP.Net, MVC, SSIS, SSRS, Structured Query Language (SQL), SQL Server Management Studio (SSMS), Relational Database Design and Administration and IIS support. This is an onsite position with no remote work option. Review the full detailed class specification for Systems Engineer III . Major Duties, Responsibilities Daily activities will include, but not limited to: Analyze the needs of Yavapai County departments, gathering technical requirements to assist departments with design, development, procurement, testing and/or integrating software systems to meet business needs. Configure and oversee both on-premises solutions and SaaS applications. Recommend software upgrades to existing systems and presents newly available options that may better meet the needs of the departments. Responsible for monitoring application lifecycle, application performance and troubleshooting any issues that surface. Maintain and support custom software applications in accordance with Yavapai County Information Technology lifecycle management policies and procedures. Provide subject matter expertise for new technology projects. Convey complex technical information to management and departmental customers. Deliver service excellence through effective communication and coordination to all relevant stakeholders. Create effective service support metrics for all customers and Key Performance Indicators (KPIs) for all services and internal staff. Minimum Qualifications Education: Bachelor's degree in Information Systems or related field. Experience: A minimum of four (4) years of experience in information technology or related field. An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis. Additional Requirements: Must possess a valid Arizona driver’s license. EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: 9/10/2024 5:00 PM Arizona
Sep 07, 2024
Full Time
Role Information Technology Services is seeking a highly skilled and experienced Business System Analyst to join our dynamic team! Our ideal candidate for this technical position will have direct experience in the following areas: Business Process Analysis (BPA), Business Process Reengineering (BPR), ServiceNow Administration, M365, PowerShell, HTML, CSS, JavaScript, Microsoft DevOps, Visual Studio, C#, VB, ASP.Net, MVC, SSIS, SSRS, Structured Query Language (SQL), SQL Server Management Studio (SSMS), Relational Database Design and Administration and IIS support. This is an onsite position with no remote work option. Review the full detailed class specification for Systems Engineer III . Major Duties, Responsibilities Daily activities will include, but not limited to: Analyze the needs of Yavapai County departments, gathering technical requirements to assist departments with design, development, procurement, testing and/or integrating software systems to meet business needs. Configure and oversee both on-premises solutions and SaaS applications. Recommend software upgrades to existing systems and presents newly available options that may better meet the needs of the departments. Responsible for monitoring application lifecycle, application performance and troubleshooting any issues that surface. Maintain and support custom software applications in accordance with Yavapai County Information Technology lifecycle management policies and procedures. Provide subject matter expertise for new technology projects. Convey complex technical information to management and departmental customers. Deliver service excellence through effective communication and coordination to all relevant stakeholders. Create effective service support metrics for all customers and Key Performance Indicators (KPIs) for all services and internal staff. Minimum Qualifications Education: Bachelor's degree in Information Systems or related field. Experience: A minimum of four (4) years of experience in information technology or related field. An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis. Additional Requirements: Must possess a valid Arizona driver’s license. EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: 9/10/2024 5:00 PM Arizona
City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, The Business Systems Analyst analyzes, develops, and documents user requirements, business processes, and technical solutions; provides project support/management and research; performs post-implementation support of enterprise-wide software systems; proactively identify and pursue opportunities to improve the value of the application process improvement and participates in other operational activities of the IT department. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Ability to serve as the primary IT systems advisor on one or more application systems; provides functional assistance to departmental customers regarding the use of the application system(s). Participates in regular communication and consultation with application vendors to ensure the software is up to date with the latest available patches and updates, and coordinates the selection, testing and implementation of all relevant application software patches, updates, hotfixes, etc. Troubleshoot reported functionality issues and develop plans and procedures for remediation of issues. Ability to provide regular analytical and technical assistance relative to the identification, development, implementation, and maintenance of application software solutions for customer departmental business needs. Ability to regularly consult with IT staff and departmental customers on the development, maintenance and use of applications, test plans and procedures. assist with the development maintenance and regular use of the training materials associated with one or more applications. identify weaknesses in customer understanding of supplied training material, and assist in the development of additional training courses and/or clips to mitigate identified weaknesses Ability to regularly develop and distribute communication materials relevant to the supported application systems; such material would include, but not limited to; FAQs, application “tips and tricks”, upcoming software version/patch management information, etc. Ability to coordinate and assist with the development, testing, and implementation of new custom production and/or ad hoc application system reports; assist with customer raining and support for new and existing customer ad hoc reports; understand a customer’s reporting needs, and covert them to technical specifications for the development of the custom reports Trains users on the use of software Ability to fully analyze and document existing business processes; identify and document proposed business process improvements Participates in technical-solution design. Develop bid requirements for software upgrades and reviews submitted bids for compliance with stated requirements. Authorize and oversee the deployment, monitoring, maintenance, development, and support of software based on department need. Serve as primary support to multiple software solutions and may act as backup to other application and support staff Responds to after hours support as assigned Performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Considerable knowledge of the limitations and capabilities of computer systems and the techniques used in the design of systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping. Considerable knowledge of business theory, business processes, management, budgeting, and business office operations. Principles and practices of project management. Demonstrated ability to apply IT in solving business problems and a strong understanding of municipal government goals and objectives. Considerable knowledge of applicable federal, state, and local laws regulations as they relate to IT and bidding processes. Knowledge of data system terminology used in job documentation, program flow charts, and systems communications. City organization, operations, policies, and procedures. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Skill in planning, organizing, and monitoring work assignments to accomplish department objectives Skill to organize, present and interpret to others complex and technical data Ability to deal with situations that involve conceptual or informative ideas and communicate these ideas to others Ability to reason abstractly using quantitative concepts and symbols Ability to compose, prepare, type, file, and distribute letters, procedures, policies, correspondence, project date, bid specifications, etc. Understanding and applying City policies and procedures. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Above knowledge and skill may be gained by a bachelor’s degree from an accredited four-year college or university with major course work in computer science, computer information systems, and 4 years responsible work experience in IT operations OR by any other combination of training and experience leading to the described level of knowledge and skill. Must have valid Texas Driver’s License. LICENSE AND CERTIFICATION: Valid Texas driver’s license Project Management certificate preferred Closing Date/Time: November 29, 2024 at 11:59 PM CST
Jul 14, 2024
Full Time
Job Description Under general supervision, The Business Systems Analyst analyzes, develops, and documents user requirements, business processes, and technical solutions; provides project support/management and research; performs post-implementation support of enterprise-wide software systems; proactively identify and pursue opportunities to improve the value of the application process improvement and participates in other operational activities of the IT department. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Ability to serve as the primary IT systems advisor on one or more application systems; provides functional assistance to departmental customers regarding the use of the application system(s). Participates in regular communication and consultation with application vendors to ensure the software is up to date with the latest available patches and updates, and coordinates the selection, testing and implementation of all relevant application software patches, updates, hotfixes, etc. Troubleshoot reported functionality issues and develop plans and procedures for remediation of issues. Ability to provide regular analytical and technical assistance relative to the identification, development, implementation, and maintenance of application software solutions for customer departmental business needs. Ability to regularly consult with IT staff and departmental customers on the development, maintenance and use of applications, test plans and procedures. assist with the development maintenance and regular use of the training materials associated with one or more applications. identify weaknesses in customer understanding of supplied training material, and assist in the development of additional training courses and/or clips to mitigate identified weaknesses Ability to regularly develop and distribute communication materials relevant to the supported application systems; such material would include, but not limited to; FAQs, application “tips and tricks”, upcoming software version/patch management information, etc. Ability to coordinate and assist with the development, testing, and implementation of new custom production and/or ad hoc application system reports; assist with customer raining and support for new and existing customer ad hoc reports; understand a customer’s reporting needs, and covert them to technical specifications for the development of the custom reports Trains users on the use of software Ability to fully analyze and document existing business processes; identify and document proposed business process improvements Participates in technical-solution design. Develop bid requirements for software upgrades and reviews submitted bids for compliance with stated requirements. Authorize and oversee the deployment, monitoring, maintenance, development, and support of software based on department need. Serve as primary support to multiple software solutions and may act as backup to other application and support staff Responds to after hours support as assigned Performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Considerable knowledge of the limitations and capabilities of computer systems and the techniques used in the design of systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping. Considerable knowledge of business theory, business processes, management, budgeting, and business office operations. Principles and practices of project management. Demonstrated ability to apply IT in solving business problems and a strong understanding of municipal government goals and objectives. Considerable knowledge of applicable federal, state, and local laws regulations as they relate to IT and bidding processes. Knowledge of data system terminology used in job documentation, program flow charts, and systems communications. City organization, operations, policies, and procedures. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Skill in planning, organizing, and monitoring work assignments to accomplish department objectives Skill to organize, present and interpret to others complex and technical data Ability to deal with situations that involve conceptual or informative ideas and communicate these ideas to others Ability to reason abstractly using quantitative concepts and symbols Ability to compose, prepare, type, file, and distribute letters, procedures, policies, correspondence, project date, bid specifications, etc. Understanding and applying City policies and procedures. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Above knowledge and skill may be gained by a bachelor’s degree from an accredited four-year college or university with major course work in computer science, computer information systems, and 4 years responsible work experience in IT operations OR by any other combination of training and experience leading to the described level of knowledge and skill. Must have valid Texas Driver’s License. LICENSE AND CERTIFICATION: Valid Texas driver’s license Project Management certificate preferred Closing Date/Time: November 29, 2024 at 11:59 PM CST