City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $23.72/hr. - $29.65/hr. Job Posting Closing on: Friday, September 13, 2024 Workdays & Hours: FLSA Nonexempt position. Monday - Friday, 7:00am - 4:00pm or 8:00am - 5:00pm; some evening/weekend work may be required. Hybrid on-site work model available with supervisory approval. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Help Desk Technician position is available with the City of Fort Worth IT Solutions Help Desk Division. The IT Help Desk provides the first line of support for all IT related issues for City of Fort Worth staff as well as associated vendors and contractors. Assistance is provided through two main avenues, support over the phone through a call center queue, and support through email correspondence. The IT Help Desk is also the primary group responsible for managing the ticketing system where all IT related issues and requests are documented. Minimum Qualifications: High School Diploma/GED and; One (1) year of experience in a computer help desk environment solving user problems in Windows operating systems, LAN/WAN, MS Office Suite, internet browsers, end-point security, Active Directory account management, permissions management, and mobile devices. Valid Texas Driver’s License Minimum of one certification specific to the role: CompTIA, A+, Comp TIA Security+, CompTIA Network+, HDI Certification, ITIL Foundations certification Possession of A+ certification, or ability to obtain within sixty (60) days of hire Candidate selected for hire must pass a Criminal Background Check for CJIS Preferred Qualifications: Help Desk Institute (HDI) Customer Service Representative or HDI Support Center Analyst certification Proficiency using oral and written communication skills Proven success using customer service and relationship management skills The IT Help Desk Technician’s job responsibilities include: Provide remote technical support via phone and email Document technical issues with the necessary information so they can be escalated to and resolved by other teams Create/modify/disable Active Directory accounts Correctly assign and re-assign IT tickets to the appropriate teams Physical Demand Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Criminal Justice Information Systems (CJIS) Background Check Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Aug 31, 2024
Full Time
Pay Range: $23.72/hr. - $29.65/hr. Job Posting Closing on: Friday, September 13, 2024 Workdays & Hours: FLSA Nonexempt position. Monday - Friday, 7:00am - 4:00pm or 8:00am - 5:00pm; some evening/weekend work may be required. Hybrid on-site work model available with supervisory approval. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Help Desk Technician position is available with the City of Fort Worth IT Solutions Help Desk Division. The IT Help Desk provides the first line of support for all IT related issues for City of Fort Worth staff as well as associated vendors and contractors. Assistance is provided through two main avenues, support over the phone through a call center queue, and support through email correspondence. The IT Help Desk is also the primary group responsible for managing the ticketing system where all IT related issues and requests are documented. Minimum Qualifications: High School Diploma/GED and; One (1) year of experience in a computer help desk environment solving user problems in Windows operating systems, LAN/WAN, MS Office Suite, internet browsers, end-point security, Active Directory account management, permissions management, and mobile devices. Valid Texas Driver’s License Minimum of one certification specific to the role: CompTIA, A+, Comp TIA Security+, CompTIA Network+, HDI Certification, ITIL Foundations certification Possession of A+ certification, or ability to obtain within sixty (60) days of hire Candidate selected for hire must pass a Criminal Background Check for CJIS Preferred Qualifications: Help Desk Institute (HDI) Customer Service Representative or HDI Support Center Analyst certification Proficiency using oral and written communication skills Proven success using customer service and relationship management skills The IT Help Desk Technician’s job responsibilities include: Provide remote technical support via phone and email Document technical issues with the necessary information so they can be escalated to and resolved by other teams Create/modify/disable Active Directory accounts Correctly assign and re-assign IT tickets to the appropriate teams Physical Demand Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Criminal Justice Information Systems (CJIS) Background Check Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 28, 2024
Full Time
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 28, 2024
Full Time
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 28, 2024
Full Time
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 12 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. DEPARTMENT OF PLANNING & BUILDING The County of El Dorado, Department of Planning & Building is split into providing two services; Building and Planning Services. Building services is responsible for permit processing, scheduling and conducting inspections, parcel data, and building codes and policies. Planning Services is responsible for accuracy and upholding building codes and regulations for land use and development, personal and commercial cannabis guidelines and regulations, update of zoning ordinances as well as has a Planning Commission that is the Board of Supervisor’s advisor on land use planning. THE OPPORTUNITY You will have the opportunity to process complex building permit applications, including those for commercial and industrial projects; receive plans, calculate fees, route plans for professional review and review basic plans within specific guidelines; confer with applicants regarding County procedures and plan requirements; and perform specialized technical support work. The selected candidate will have the opportunity to: Process permits for complex commercial and industrial projects, ensuring that all permit requirements are met and follow-up is accomplished. Assist staff with the resolution of situations that arise in contact with homeowners, builders, architects and contractors regarding the interpretation or coordination of the department's work. Schedule public service desk coverage to ensure public receives prompt assistance. Review building plans and specifications for completeness and conformance to permit requirements; review specific forms, permit applications, waivers, affidavits, plans, energy calculations, and truss calculations for completeness and compliance with pertinent codes and regulations. Calculate square footage of the construction area by measuring to scale. Calculates permit, plan checks, map check and similar fees; collects such fees and issues receipts. Checks the addresses and parcel numbers for any previous work or departmental actions regarding the property. Verifies that required permits have been obtained; verifies the contractor's and subcontractor's Worker's Compensation coverage, construction bonds and licenses. Reviews building plans for compliance with basic or standardized planning requirements. Issues permits for specific types of construction; issues other permits as required, following specific guidelines. For a full description of duties and responsibilities, please review the job description here . Our Ideal Candidate: This position is fundamental to the services we provide to our customers in South Lake Tahoe. The ideal candidate has knowledge and experience working in the land development field in the Tahoe area. The ideal candidate demonstrates a calm, patient and helpful demeanor at all times, working directly with our customers to provide excellent service. The candidate will be working in an environment that includes disciplines beyond Planning and Building, our ideal candidate will be collaborative and willing to seek efficiencies as the teams work together. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations. Experience: One year of experience in reviewing building plans and processing building permits and inspection reports at a level equivalent to the County's class of Development Technician II. Click here to view the minimum qualifications for Sr. Development Technician, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Jenny Thomas in Human Resources at jenny.thomas@edcgov.us Click Here to get tips for applying with the County. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review: A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Sr. Development Technician. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of Sr. Development Technician within any County department, please submit your application. We currently have the following vacancies: One (1) full time vacancy in the Planning & Building Department, l ocated in South Lake Tahoe, CA. Click Here for Frequently Asked Questions The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years. Not just rusting mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. Check out our video to learn more! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 9/9/2024 11:59 PM Pacific
Aug 24, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. DEPARTMENT OF PLANNING & BUILDING The County of El Dorado, Department of Planning & Building is split into providing two services; Building and Planning Services. Building services is responsible for permit processing, scheduling and conducting inspections, parcel data, and building codes and policies. Planning Services is responsible for accuracy and upholding building codes and regulations for land use and development, personal and commercial cannabis guidelines and regulations, update of zoning ordinances as well as has a Planning Commission that is the Board of Supervisor’s advisor on land use planning. THE OPPORTUNITY You will have the opportunity to process complex building permit applications, including those for commercial and industrial projects; receive plans, calculate fees, route plans for professional review and review basic plans within specific guidelines; confer with applicants regarding County procedures and plan requirements; and perform specialized technical support work. The selected candidate will have the opportunity to: Process permits for complex commercial and industrial projects, ensuring that all permit requirements are met and follow-up is accomplished. Assist staff with the resolution of situations that arise in contact with homeowners, builders, architects and contractors regarding the interpretation or coordination of the department's work. Schedule public service desk coverage to ensure public receives prompt assistance. Review building plans and specifications for completeness and conformance to permit requirements; review specific forms, permit applications, waivers, affidavits, plans, energy calculations, and truss calculations for completeness and compliance with pertinent codes and regulations. Calculate square footage of the construction area by measuring to scale. Calculates permit, plan checks, map check and similar fees; collects such fees and issues receipts. Checks the addresses and parcel numbers for any previous work or departmental actions regarding the property. Verifies that required permits have been obtained; verifies the contractor's and subcontractor's Worker's Compensation coverage, construction bonds and licenses. Reviews building plans for compliance with basic or standardized planning requirements. Issues permits for specific types of construction; issues other permits as required, following specific guidelines. For a full description of duties and responsibilities, please review the job description here . Our Ideal Candidate: This position is fundamental to the services we provide to our customers in South Lake Tahoe. The ideal candidate has knowledge and experience working in the land development field in the Tahoe area. The ideal candidate demonstrates a calm, patient and helpful demeanor at all times, working directly with our customers to provide excellent service. The candidate will be working in an environment that includes disciplines beyond Planning and Building, our ideal candidate will be collaborative and willing to seek efficiencies as the teams work together. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations. Experience: One year of experience in reviewing building plans and processing building permits and inspection reports at a level equivalent to the County's class of Development Technician II. Click here to view the minimum qualifications for Sr. Development Technician, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Jenny Thomas in Human Resources at jenny.thomas@edcgov.us Click Here to get tips for applying with the County. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review: A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Sr. Development Technician. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of Sr. Development Technician within any County department, please submit your application. We currently have the following vacancies: One (1) full time vacancy in the Planning & Building Department, l ocated in South Lake Tahoe, CA. Click Here for Frequently Asked Questions The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years. Not just rusting mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. Check out our video to learn more! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERS Retirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 9/9/2024 11:59 PM Pacific
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Aug 28, 2024
Full Time
Announcement Number: 48631 Open to all qualified persons. Posted 08/27/2024 Close Date: 09/10/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 4 Days 6 Hrs 58 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This is a recruitment for an ITT IV vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in a service desk environment. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. 3) Do you have experience in any IT related fields, professional or personal? If so, please explain. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Environmental Health Division of the Health and Human Services Department is currently accepting applications for Environmental Health Technician - I and Environmental Health Technician II. Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Environmental Health Technician - I #2024-11721-01 Environmental Health Technician - II #2024-11722-01 This position serves as the public contact to intake permit applications and provide information required by environmental health regulations related to food safety, drinking water systems, waste water disposal systems, and hazardous materials regulations. Additionally, this position conducts field inspections to verify compliance with regulations, receives and processes a variety of environmental health permits and applications, processes public records requests, and reviews commercial and home occupation business licenses. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To assist in ensuring compliance with various environmental health regulations as required by federal, state and local statutes and ordinances; conduct routine field inspections to ensure compliance; and perform a variety of research related to environmental health compliance. DISTINGUISHING CHARACTERISTICS This is the full journey level within the Environmental Health Technician series. This class is distinguished from the Environmental Health Technician I by the assignment of the full range of duties. Employees at this level only receive occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. In some cases, depending on complexity of duties and job performance, an employee may remain classified at the Environmental Health Technician I level indefinitely. This class is distinguished from the Senior Environmental Health Technician in that the latter exercises technical and functional supervision over others and/or performs the more complex environmental health functions. SUPERVISION RECEIVED AND EXERCISED Receives supervision from a Supervising Registered Environmental Health Specialist or other professional, supervisory, or management classification. May receive technical or functional supervision from a Senior Environmental Health Technician or other technical or professional personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct field inspections to assure regulatory compliance and in response to service requests; document inspections or write inspection reports. Receive and process a variety of environmental health permits and applications; review for compliance with standards and regulations. Perform research involving parcel and permit history. Review commercial and home occupation business licenses for compliance with environmental health and/or land use standards and regulations. Accept, log, and review commercial and residential plans and associated documents for plan checking as assigned; process, prepare, and issue permits as needed. Prepare correspondence and notifications providing and requesting information to and from customers related to application materials and permits. Receive and log complaints pertaining to environmental health related issues. Log and maintain various data and records and prepare reports; prepare routine notices; research permit and code enforcement issues as necessary. Receive and respond to environmental health public records requests. Respond by telephone, email, and in person at the front counter to general and specific questions pertaining to environmental heath related issues from the public. Generate and send invoices, process payments, and provide receipts to customers for environmental health permits. Prepare and distribute a variety of informational materials pertaining to environmental health issues. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. Interact with other County departments and/or outside agencies as needed. Performs related duties as assigned. WORKING CONDITIONS Work is performed in both and indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to an Environmental Health Technician I with Placer County. Training: Equivalent to completion of the twelfth grade supplemented by at least twelve (12) semester units of college level courses in chemistry, biology, physics, toxicology, or a related field. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and public contact. Basic arithmetic and mathematical calculations. Modern office procedures, methods, and computer hardware and software and its applications. Methods of filing and tracking information. Basic sciences. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. Local ordinances and state statutes relative to environmental health and land use and permitting process, as needed. Policies and procedures of the Environmental Health Division. Technical resource materials and information sources applicable to assignment. Department and division specific software systems. Ability to: On a continuous basis, know and understand assigned aspects of the job; identify and interpret technical and numerical information; understand, analyze, recall, interpret, and explain explain environmental procedures and County regulations and requirements; complete tasks with frequent interruptions. On a continuous basis, sit at desk and/or stand at a counter for long periods of time; intermittently twist to reach equipment surrounding desk; intermittently walk, stand, bend, stoop, squat, crouch, climb, kneel, reach, and twist when performing field inspections; perform simple and power grasping, pushing, pulling, and fine manipulation; see and hear with sufficient acuity to perform essential job functions; speak, use telephone, write, and use a keyboard to communicate; occasionally lift moderate weight. Learn local ordinances and state statutes related to environmental health and land use and permitting process, as needed. Learn the policies and procedures of the Environmental Health Division. Learn to read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Obtain information through interviews and dialogue; work fairly and courteously with the public. Use a variety of modern office equipment, including but not limited to, computer, calculator, telephone, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Analyze situations quickly and objectively and to determine proper course of action. Effectively use automated permit systems. Interpret, explain, and apply applicable ordinances, statutes, and departmental and division procedures and policies. Read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Independently conduct routine field inspections. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 9/13/2024 5:00:00 PM
Aug 22, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Environmental Health Division of the Health and Human Services Department is currently accepting applications for Environmental Health Technician - I and Environmental Health Technician II. Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Environmental Health Technician - I #2024-11721-01 Environmental Health Technician - II #2024-11722-01 This position serves as the public contact to intake permit applications and provide information required by environmental health regulations related to food safety, drinking water systems, waste water disposal systems, and hazardous materials regulations. Additionally, this position conducts field inspections to verify compliance with regulations, receives and processes a variety of environmental health permits and applications, processes public records requests, and reviews commercial and home occupation business licenses. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To assist in ensuring compliance with various environmental health regulations as required by federal, state and local statutes and ordinances; conduct routine field inspections to ensure compliance; and perform a variety of research related to environmental health compliance. DISTINGUISHING CHARACTERISTICS This is the full journey level within the Environmental Health Technician series. This class is distinguished from the Environmental Health Technician I by the assignment of the full range of duties. Employees at this level only receive occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. In some cases, depending on complexity of duties and job performance, an employee may remain classified at the Environmental Health Technician I level indefinitely. This class is distinguished from the Senior Environmental Health Technician in that the latter exercises technical and functional supervision over others and/or performs the more complex environmental health functions. SUPERVISION RECEIVED AND EXERCISED Receives supervision from a Supervising Registered Environmental Health Specialist or other professional, supervisory, or management classification. May receive technical or functional supervision from a Senior Environmental Health Technician or other technical or professional personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct field inspections to assure regulatory compliance and in response to service requests; document inspections or write inspection reports. Receive and process a variety of environmental health permits and applications; review for compliance with standards and regulations. Perform research involving parcel and permit history. Review commercial and home occupation business licenses for compliance with environmental health and/or land use standards and regulations. Accept, log, and review commercial and residential plans and associated documents for plan checking as assigned; process, prepare, and issue permits as needed. Prepare correspondence and notifications providing and requesting information to and from customers related to application materials and permits. Receive and log complaints pertaining to environmental health related issues. Log and maintain various data and records and prepare reports; prepare routine notices; research permit and code enforcement issues as necessary. Receive and respond to environmental health public records requests. Respond by telephone, email, and in person at the front counter to general and specific questions pertaining to environmental heath related issues from the public. Generate and send invoices, process payments, and provide receipts to customers for environmental health permits. Prepare and distribute a variety of informational materials pertaining to environmental health issues. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. Interact with other County departments and/or outside agencies as needed. Performs related duties as assigned. WORKING CONDITIONS Work is performed in both and indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to an Environmental Health Technician I with Placer County. Training: Equivalent to completion of the twelfth grade supplemented by at least twelve (12) semester units of college level courses in chemistry, biology, physics, toxicology, or a related field. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and public contact. Basic arithmetic and mathematical calculations. Modern office procedures, methods, and computer hardware and software and its applications. Methods of filing and tracking information. Basic sciences. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. Local ordinances and state statutes relative to environmental health and land use and permitting process, as needed. Policies and procedures of the Environmental Health Division. Technical resource materials and information sources applicable to assignment. Department and division specific software systems. Ability to: On a continuous basis, know and understand assigned aspects of the job; identify and interpret technical and numerical information; understand, analyze, recall, interpret, and explain explain environmental procedures and County regulations and requirements; complete tasks with frequent interruptions. On a continuous basis, sit at desk and/or stand at a counter for long periods of time; intermittently twist to reach equipment surrounding desk; intermittently walk, stand, bend, stoop, squat, crouch, climb, kneel, reach, and twist when performing field inspections; perform simple and power grasping, pushing, pulling, and fine manipulation; see and hear with sufficient acuity to perform essential job functions; speak, use telephone, write, and use a keyboard to communicate; occasionally lift moderate weight. Learn local ordinances and state statutes related to environmental health and land use and permitting process, as needed. Learn the policies and procedures of the Environmental Health Division. Learn to read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Obtain information through interviews and dialogue; work fairly and courteously with the public. Use a variety of modern office equipment, including but not limited to, computer, calculator, telephone, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Analyze situations quickly and objectively and to determine proper course of action. Effectively use automated permit systems. Interpret, explain, and apply applicable ordinances, statutes, and departmental and division procedures and policies. Read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Independently conduct routine field inspections. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 9/13/2024 5:00:00 PM
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The Department of Utilities (DOU) Development Service Technician is responsible for providing counter coverage at the Community Development Department (CDD) public counter located at 300 Richards Blvd., Sacramento, CA. This includes answering DOU (water, wastewater & drainage) related questions and providing general customer service. In addition, this position is responsible for conducting DOU residential plan reviews and ensuring all assigned plan checks are completed accurately and meet the CDD 90% on-time requirement. The incumbent will also be responsible for coordinating with DOU engineering and field staff, managing water supply tests, meter/tap sales, abandonments, refunds, DOU Encroachment Permit Reviews, assigning plan checks, creating fee estimates, and other duties as assigned. IDEAL CANDIDATE STATEMENT The ideal candidate will be a highly motivated self-starter, a team player, and capable of meeting deadlines and learning on the job. To provide administrative and technical support for a variety of development activities, including reviewing plans for compliance with City ordinances and responding to building planning, zoning, and/or other site development related questions concerning building and developing land in the City. DISTINGUISHING CHARACTERISTICS This is the entry level in the Development Services Technician series. On-the-job training is provided in this class for incumbents with no previous experience to become proficient in one of four areas: planning, building, utilities, or development engineering. Completed work is reviewed for accuracy and assignments are generally limited in scope and within the design and procedural framework; however, as experience is acquired, the employee performs with increasing independence. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher-level position. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed: Provide information regarding building, planning, zoning, permit requirements, land use and/or other related processes to the public, builders, engineers, contractors, and architects at a public counter or on the telephone. Interpret and apply City ordinances, rules and regulations related to the development process. Perform plan review on initial submittals for commercial, industrial, and residential projects for completeness and compliance with City zoning and planning regulations including building and zoning codes, utility codes and regulations, and/or issue permits as appropriate. Perform design, preservation demolition, and plan review and issue appropriate permits, such as single family/two family, re-roof, and recycling permits. Update permit activity information in specialized database or permit management tracking programs Perform initial check of parcel maps, subdivisions, and various other drawings. Prepare and verify the accuracy of computations and plot information obtained from plans; check lot dimensions and street widths against recorded map. Prepare written reports and correspondence, such as Confirmation of Zoning letters, and post public notices. Calculate plan review, inspection and other required fees and collect, record and balance permit-related monetary transactions. Maintain records and publications, including both residential and commercial plan libraries and perform general filing. QUALIFICATIONS Knowledge of: Local zoning practices, City Code, policies and procedures as they apply to assigned permitting responsibilities. Methods of gathering and compiling data. Property descriptions and graphic displays. Customer service principles and techniques. Ability to: Learn and interpret City building permit and planning policies and procedures; construction, design, land use regulations and ordinances; and Zoning Districts, Special Planning Districts and Overlay zones. Explain both orally and in writing technical information to the public, specifically City Codes, policies, procedures and regulations. Deal effectively with builders, engineers, architects, developers, and the general public regarding all relevant codes, planning policies and regulations. Communicate clearly and concisely, both orally and in writing. Skill in: Using a variety of computer software programs, including skill in maintaining electronic files, retrieve and research information from electronic files and databases. Basic math skills including ability to use scales and ability to calculate areas using scaled plans. EXPERIENCE AND EDUCATION Experience: One year of administrative and technical support duties, preferably involving providing information over the telephone and at a public counter. -AND- Education: Equivalent to completion of the twelfth grade. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License may be required at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORK ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Conditions: On an intermittent basis, sit at a desk; twist to reach equipment surrounding desk; occasionally walk, stand, kneel, reach, stoop, and bend; push and pull to open and close drawers; perform simple and power grasping, pushing, pulling and fine manipulation; use telephone, and finger dexterity to use keyboard or calculator and to operate standard office equipment; lift or carry weight of 25 pounds or less. Environmental Conditions: Standard office setting with moderate noise levels; controlled temperature conditions. Incumbents may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. Vision, Hearing, Speech: See and hear in the normal visual and audio range with or without correction to make observations, communicate with others, and operate equipment; speech to communicate in person and over the phone. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Development Services Technician I examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 9/25/2024 11:59 PM Pacific
Sep 05, 2024
Full Time
THE POSITION The Department of Utilities (DOU) Development Service Technician is responsible for providing counter coverage at the Community Development Department (CDD) public counter located at 300 Richards Blvd., Sacramento, CA. This includes answering DOU (water, wastewater & drainage) related questions and providing general customer service. In addition, this position is responsible for conducting DOU residential plan reviews and ensuring all assigned plan checks are completed accurately and meet the CDD 90% on-time requirement. The incumbent will also be responsible for coordinating with DOU engineering and field staff, managing water supply tests, meter/tap sales, abandonments, refunds, DOU Encroachment Permit Reviews, assigning plan checks, creating fee estimates, and other duties as assigned. IDEAL CANDIDATE STATEMENT The ideal candidate will be a highly motivated self-starter, a team player, and capable of meeting deadlines and learning on the job. To provide administrative and technical support for a variety of development activities, including reviewing plans for compliance with City ordinances and responding to building planning, zoning, and/or other site development related questions concerning building and developing land in the City. DISTINGUISHING CHARACTERISTICS This is the entry level in the Development Services Technician series. On-the-job training is provided in this class for incumbents with no previous experience to become proficient in one of four areas: planning, building, utilities, or development engineering. Completed work is reviewed for accuracy and assignments are generally limited in scope and within the design and procedural framework; however, as experience is acquired, the employee performs with increasing independence. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher-level position. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed: Provide information regarding building, planning, zoning, permit requirements, land use and/or other related processes to the public, builders, engineers, contractors, and architects at a public counter or on the telephone. Interpret and apply City ordinances, rules and regulations related to the development process. Perform plan review on initial submittals for commercial, industrial, and residential projects for completeness and compliance with City zoning and planning regulations including building and zoning codes, utility codes and regulations, and/or issue permits as appropriate. Perform design, preservation demolition, and plan review and issue appropriate permits, such as single family/two family, re-roof, and recycling permits. Update permit activity information in specialized database or permit management tracking programs Perform initial check of parcel maps, subdivisions, and various other drawings. Prepare and verify the accuracy of computations and plot information obtained from plans; check lot dimensions and street widths against recorded map. Prepare written reports and correspondence, such as Confirmation of Zoning letters, and post public notices. Calculate plan review, inspection and other required fees and collect, record and balance permit-related monetary transactions. Maintain records and publications, including both residential and commercial plan libraries and perform general filing. QUALIFICATIONS Knowledge of: Local zoning practices, City Code, policies and procedures as they apply to assigned permitting responsibilities. Methods of gathering and compiling data. Property descriptions and graphic displays. Customer service principles and techniques. Ability to: Learn and interpret City building permit and planning policies and procedures; construction, design, land use regulations and ordinances; and Zoning Districts, Special Planning Districts and Overlay zones. Explain both orally and in writing technical information to the public, specifically City Codes, policies, procedures and regulations. Deal effectively with builders, engineers, architects, developers, and the general public regarding all relevant codes, planning policies and regulations. Communicate clearly and concisely, both orally and in writing. Skill in: Using a variety of computer software programs, including skill in maintaining electronic files, retrieve and research information from electronic files and databases. Basic math skills including ability to use scales and ability to calculate areas using scaled plans. EXPERIENCE AND EDUCATION Experience: One year of administrative and technical support duties, preferably involving providing information over the telephone and at a public counter. -AND- Education: Equivalent to completion of the twelfth grade. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License may be required at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORK ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Conditions: On an intermittent basis, sit at a desk; twist to reach equipment surrounding desk; occasionally walk, stand, kneel, reach, stoop, and bend; push and pull to open and close drawers; perform simple and power grasping, pushing, pulling and fine manipulation; use telephone, and finger dexterity to use keyboard or calculator and to operate standard office equipment; lift or carry weight of 25 pounds or less. Environmental Conditions: Standard office setting with moderate noise levels; controlled temperature conditions. Incumbents may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. Vision, Hearing, Speech: See and hear in the normal visual and audio range with or without correction to make observations, communicate with others, and operate equipment; speech to communicate in person and over the phone. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Development Services Technician I examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 9/25/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform difficult and complex sub-professional field and office engineering, architectural, building system engineering, and construction project management work; to ensure compliance with various laws, regulations, and standards relative to community development and public works projects; to perform field inspection duties; and to provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Engineering Technician series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, and independence of action taken. Employees in this classification perform the more difficult and responsible duties assigned to classes within this series requiring specialized knowledge and abilities, including acting in a lead capacity. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives direction from professional engineering and/or management staff. May exercise technical and functional supervision over technical and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform difficult and complex technical support work for project management, technical administration, and construction inspection of public works, capital improvements, engineering, and surveying projects performed by the County or through private contracts; review and make recommendations regarding contract compliance; maintain and prepare project records, change orders, submittals, and all required records and reports. Perform complex computations and checks for tentative and final subdivision maps, survey maps, and other engineering documents. Assist in the review of minor land division applications, grading plans, and drainage plans. Assist in the review of plans and specifications for complex Specific Plan projects; estimate construction costs; coordinate, attend, and participate in pre-construction conferences; provide recommendations for acceptance of new municipal roadways and related facilities. Perform construction inspection duties and site inspections, including land grading operations and complex Specific Plan projects and site inspections during the construction of contracted improvements, including roads, sanitary sewer systems, storm drainage systems, and traffic signal installations. Observe and inspect construction of roadway infrastructure improvements to ensure compliance with approved plans and specifications; notify project manager of potential safety concerns. Coordinate routine materials and field tests to assure quality of materials and work. Investigate and resolve complaints relating to construction and grading projects. Assist in the preparation of designs, plans, and specifications for construction, alteration, and maintenance of public works projects; verify cost estimates and right-of-way; perform inspections as needed. Under supervision, prepare Computer Aided Design (CAD) or Building Information Modeling (BIM) scale drawings such as floor plans, elevations, and sections; prepare project cost estimates and materials lists; obtain samples and catalogs from product manufacturers. Perform routine engineering computations; assist in verifying compliance with contract and technical requirements; recommend revisions as appropriate. Provide support to professional staff, conduct building systems assessments, and prepare reports for mechanical, electrical, plumbing, fire/life safety systems, low voltage security and alarms, building automation systems, energy efficiency and conservation, and related projects. Interpret maps and apply regulatory data in preparing flood zone determinations; investigate drainage and grading complaints; document code enforcement activities and issue permits. Collect and prepare various construction samples for testing; perform tests in the field and laboratory and perform inspections to determine compliance with construction documents; compile and analyze test data and prepare reports. Perform field surveying duties; determine lines, bearings, elevations, distances, grades, and cross sections; set slope and grade stakes; maintain field notes and perform mathematical calculations as necessary; make field sketches and drawings; maintain survey instruments; may act as survey chief as required. Determine, coordinate, investigate, and enforce encroachment permit conditions; perform inspections to ensure against encroachment without permit; issue permits, including permits for extra legal loads; design permits as required for special or one-time situations; collect fees and cash deposits. Provide engineering support for projects in the areas of right-of-way research and location, drainage, and design; assist in contacting private property owners in conjunction with these projects. Assist in conducting traffic counts and speed studies; assist in review of road safety problems and analysis of accident sites; assist traffic sign and striping crews in designing layouts and sign placements. Assist in calculating traffic generation and distribution resulting from projected development activities in accordance with the County General Plan and Zoning Ordinance; assist in the construction and calibration of traffic models and estimate future traffic demands; assist in determining anticipated road network improvements, including use of computer models; prepare project schedules, budgets, computer-based project management, and cost estimates for improvement projects; assist in the preparation of financing plans including cost analyses, fee programs, and implementation ordinances. Create and maintain a variety of project records and files including change orders, submittals, payments, and labor and equipment usage; prepare and submit progress reports and initiate and process progress payments. Explain laws, regulations, and requirements to the public. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Two (2) years of journey level experience performing duties similar to an Engineering Technician II with Placer County. Tr aining: Equivalent to an associate's degree from an accredited college with major course work in engineering technology; architectural design; construction management; project management related to engineering, architecture, or construction; surveying; or a related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of engineering, architectural design, and construction project management as applied to the planning, design, construction, and maintenance of community development and public works projects. Construction materials, methods, techniques, and equipment. Principles and practices of plan checking. Field surveying principles, practices, and equipment used in construction and site inspections. Technical traffic engineering and transportation planning principles. Principles and practices of work safety and traffic control as applied to community development and public works field inspection activities. Principles and practices of drafting, Computer Aided Design (CAD), and Building Information Modeling (BIM). Mathematics as applied to land surveying and construction methods and practices. Methods of financing and allocating costs for community development and public works improvement projects. Pertinent federal, state, and local laws, rules, and regulations. Record keeping techniques for maintaining technical and accounting data. Modern office procedures, methods, computer equipment, and software programs, including word processing, spreadsheet, database, project scheduling, and project management applications. Principles and practices of work safety. Ability to: On a continuous basis, know and understand all aspects of the job; read, analyze, understand, identify, recall, interpret, and explain technical and numerical information, work papers, reports, special projects, rules, laws, codes, and regulations; observe and problem solve sub-professional engineering activities and procedures; apply related rules, laws, codes, and regulations; work under time pressure and complete a high volume of tasks with frequent interruptions; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; maintain awareness of safety at all times; observe safety rules and identify safety hazards. On a continuous basis, sit at a desk or in meetings for long periods of time; intermittently walk, stand, balance, bend, squat, climb, crouch, kneel, reach, push, pull, and twist to reach equipment surrounding desk and to perform field work; perform simple and power grasping and fine manipulation; speak, use telephone, write, and use a keyboard to communicate; see, hear, smell, and distinguish between colors and shades of colors with sufficient acuity to perform essential job functions; lift very heavy weight. Perform a broad range of sub-professional engineering work, including construction and drainage inspection, plan checking, project monitoring, surveying, encroachment permitting, traffic engineering, and transportation planning. Read, understand, and interpret maps, plans, specifications, and contracts. Recognize faulty materials, equipment, and workmanship. Understand, analyze, and interpret maps, plans, specifications, contracts, and reports. Make accurate mathematical calculations and solve mathematical problems related to sub-professional engineering work. Prepare detailing and representations; make sketches and drawings of field conditions and installations. Use basic surveying tools and equipment. Safely operate a County vehicle and/or light truck in all weather conditions; analyze driving conditions and identify safety hazards. Operate a two-way radio; use a camera and basic hand tools. Obtain information through interview; work firmly and courteously with the public. Analyze situations quickly and objectively to determine proper course of action. Communicate clearly and concisely, both verbally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: 9/13/2024 5:00:00 PM
Aug 24, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform difficult and complex sub-professional field and office engineering, architectural, building system engineering, and construction project management work; to ensure compliance with various laws, regulations, and standards relative to community development and public works projects; to perform field inspection duties; and to provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Engineering Technician series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, and independence of action taken. Employees in this classification perform the more difficult and responsible duties assigned to classes within this series requiring specialized knowledge and abilities, including acting in a lead capacity. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives direction from professional engineering and/or management staff. May exercise technical and functional supervision over technical and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform difficult and complex technical support work for project management, technical administration, and construction inspection of public works, capital improvements, engineering, and surveying projects performed by the County or through private contracts; review and make recommendations regarding contract compliance; maintain and prepare project records, change orders, submittals, and all required records and reports. Perform complex computations and checks for tentative and final subdivision maps, survey maps, and other engineering documents. Assist in the review of minor land division applications, grading plans, and drainage plans. Assist in the review of plans and specifications for complex Specific Plan projects; estimate construction costs; coordinate, attend, and participate in pre-construction conferences; provide recommendations for acceptance of new municipal roadways and related facilities. Perform construction inspection duties and site inspections, including land grading operations and complex Specific Plan projects and site inspections during the construction of contracted improvements, including roads, sanitary sewer systems, storm drainage systems, and traffic signal installations. Observe and inspect construction of roadway infrastructure improvements to ensure compliance with approved plans and specifications; notify project manager of potential safety concerns. Coordinate routine materials and field tests to assure quality of materials and work. Investigate and resolve complaints relating to construction and grading projects. Assist in the preparation of designs, plans, and specifications for construction, alteration, and maintenance of public works projects; verify cost estimates and right-of-way; perform inspections as needed. Under supervision, prepare Computer Aided Design (CAD) or Building Information Modeling (BIM) scale drawings such as floor plans, elevations, and sections; prepare project cost estimates and materials lists; obtain samples and catalogs from product manufacturers. Perform routine engineering computations; assist in verifying compliance with contract and technical requirements; recommend revisions as appropriate. Provide support to professional staff, conduct building systems assessments, and prepare reports for mechanical, electrical, plumbing, fire/life safety systems, low voltage security and alarms, building automation systems, energy efficiency and conservation, and related projects. Interpret maps and apply regulatory data in preparing flood zone determinations; investigate drainage and grading complaints; document code enforcement activities and issue permits. Collect and prepare various construction samples for testing; perform tests in the field and laboratory and perform inspections to determine compliance with construction documents; compile and analyze test data and prepare reports. Perform field surveying duties; determine lines, bearings, elevations, distances, grades, and cross sections; set slope and grade stakes; maintain field notes and perform mathematical calculations as necessary; make field sketches and drawings; maintain survey instruments; may act as survey chief as required. Determine, coordinate, investigate, and enforce encroachment permit conditions; perform inspections to ensure against encroachment without permit; issue permits, including permits for extra legal loads; design permits as required for special or one-time situations; collect fees and cash deposits. Provide engineering support for projects in the areas of right-of-way research and location, drainage, and design; assist in contacting private property owners in conjunction with these projects. Assist in conducting traffic counts and speed studies; assist in review of road safety problems and analysis of accident sites; assist traffic sign and striping crews in designing layouts and sign placements. Assist in calculating traffic generation and distribution resulting from projected development activities in accordance with the County General Plan and Zoning Ordinance; assist in the construction and calibration of traffic models and estimate future traffic demands; assist in determining anticipated road network improvements, including use of computer models; prepare project schedules, budgets, computer-based project management, and cost estimates for improvement projects; assist in the preparation of financing plans including cost analyses, fee programs, and implementation ordinances. Create and maintain a variety of project records and files including change orders, submittals, payments, and labor and equipment usage; prepare and submit progress reports and initiate and process progress payments. Explain laws, regulations, and requirements to the public. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Two (2) years of journey level experience performing duties similar to an Engineering Technician II with Placer County. Tr aining: Equivalent to an associate's degree from an accredited college with major course work in engineering technology; architectural design; construction management; project management related to engineering, architecture, or construction; surveying; or a related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of engineering, architectural design, and construction project management as applied to the planning, design, construction, and maintenance of community development and public works projects. Construction materials, methods, techniques, and equipment. Principles and practices of plan checking. Field surveying principles, practices, and equipment used in construction and site inspections. Technical traffic engineering and transportation planning principles. Principles and practices of work safety and traffic control as applied to community development and public works field inspection activities. Principles and practices of drafting, Computer Aided Design (CAD), and Building Information Modeling (BIM). Mathematics as applied to land surveying and construction methods and practices. Methods of financing and allocating costs for community development and public works improvement projects. Pertinent federal, state, and local laws, rules, and regulations. Record keeping techniques for maintaining technical and accounting data. Modern office procedures, methods, computer equipment, and software programs, including word processing, spreadsheet, database, project scheduling, and project management applications. Principles and practices of work safety. Ability to: On a continuous basis, know and understand all aspects of the job; read, analyze, understand, identify, recall, interpret, and explain technical and numerical information, work papers, reports, special projects, rules, laws, codes, and regulations; observe and problem solve sub-professional engineering activities and procedures; apply related rules, laws, codes, and regulations; work under time pressure and complete a high volume of tasks with frequent interruptions; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; maintain awareness of safety at all times; observe safety rules and identify safety hazards. On a continuous basis, sit at a desk or in meetings for long periods of time; intermittently walk, stand, balance, bend, squat, climb, crouch, kneel, reach, push, pull, and twist to reach equipment surrounding desk and to perform field work; perform simple and power grasping and fine manipulation; speak, use telephone, write, and use a keyboard to communicate; see, hear, smell, and distinguish between colors and shades of colors with sufficient acuity to perform essential job functions; lift very heavy weight. Perform a broad range of sub-professional engineering work, including construction and drainage inspection, plan checking, project monitoring, surveying, encroachment permitting, traffic engineering, and transportation planning. Read, understand, and interpret maps, plans, specifications, and contracts. Recognize faulty materials, equipment, and workmanship. Understand, analyze, and interpret maps, plans, specifications, contracts, and reports. Make accurate mathematical calculations and solve mathematical problems related to sub-professional engineering work. Prepare detailing and representations; make sketches and drawings of field conditions and installations. Use basic surveying tools and equipment. Safely operate a County vehicle and/or light truck in all weather conditions; analyze driving conditions and identify safety hazards. Operate a two-way radio; use a camera and basic hand tools. Obtain information through interview; work firmly and courteously with the public. Analyze situations quickly and objectively to determine proper course of action. Communicate clearly and concisely, both verbally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: 9/13/2024 5:00:00 PM
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION IT SYSTEMS TECHNICIAN I/II SALARY HOURLY: IT Systems Technician I Level $28.32 - $37.94 IT Systems Technician II Level $33.16 - $44.65 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Public Defender's Office. This recruitment may be used to fill similar and/or lower level classifications within the IT Systems Technician series throughout the County of Orange. Online applications will be accepted from Wednesday, August 28, 2024 through Friday, September 06, 2024. Qualified applicants are strongly encouraged to apply immediately. THE OFFICES OF THE PUBLIC DEFENDER The Offices of the Public Defender would like you to be an essential part of a dedicated and devoted team that enforces and protects the constitutional rights, privileges and freedoms of individuals by providing the highest quality legal advocacy for all clients in the Criminal, Mental Health and Dependency Courts of Orange County, which in turn helps protect those important rights for all County residents. Click here to get more information about the Offices of Public Defender. THE OPPORTUNITY The Offices of the Public Defender seeks a highly skilled IT Systems Technician I/II with experience, preferably within the public sector. The position requires a broad range of skills, including installation, maintenance, and configuration. This position is the primary administrator for the Public Defender's Case Management Systems (CMS) and plays a vital role in its day-to-day operations. The Department seeks to hire an IT Systems Technician I/II who is self-motivated, capable of multi-tasking and functions well within a team environment. This is an in-person assignment, and the duties cannot be performed remotely/virtually. The position duties include, but are not limited to: Managing and maintaining user accounts Providing help desk assistance (Tier 1) to customers for desktop computers, peripheral and related technology Troubleshooting, evaluating and resolving a variety of routine computer hardware, software and peripheral equipment issues Performing a variety of technical support work pertaining to the basic operation and maintenance of computers and peripheral equipment Creating disk images, understanding and implementing desktop deployment strategies Performing routine system backups, upgrades and/or other hardware/software support Performing routine system support duties Assisting higher-level information technology staff with the acquisition and distribution of computer hardware and software solutions Monitoring and maintaining data storage Managing and maintaining interfaces Performing other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal IT Systems Engineer I/II will possess professional experience, ability, and/or knowledge in the following core competencies: Information Technology Knowledge I Software Application Experience Microsoft Office 2019 & 365 Windows 11 (Desktop) Operating system, specifically Windows Windows Servers (2019 and up) Adobe Acrobat Standard & Professional Microsoft System Configuration Manager Microsoft Service Manager WhatsUp Gold Broadcom VMware Workspace One Mobile Device Manager Storage technologies and networking Knowledge of wireless technologies including wireless laptops, tablets and mobile phones Problem Solving l Analytical Skills Identifying technical issues and problems that need resolving Researching and implementing viable solutions Analyzing, developing, and maintaining computers desktops and peripheral equipment Preparing technical reports Leadership Skills Conducting training sessions with desktop users Setting clear expectations and providing constructive feedback Relationship Building l Interpersonal Skills Working with other agencies in effort to provide information technology-specific customer service to the community, public, and key stakeholders Helping with coordination of equipment repairs with vendors Effectively establishing and maintaining productive relationships Oral l Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes Information Technology Systems Technician I is the entry-level class in the professional IT Systems Technician series. Positions in this class typically require minimum directly related work experience and are distinguished from IT Systems Technician II by the performance of less than the full range of duties assigned to the IT Systems Technician II level. Incumbents work initially under close supervision while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. Information Technology Systems Engineer II is the journey-level class in the IT Systems Technician series. Positions in this class are distinguished from IT Systems Technician I by the performance of the full range of duties under general supervision. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. MINIMUM QUALIFICATIONS Please click here to access the complete classification description including the experience, education and physical and mental requirements for this job. Click HERE to read the complete job classification for IT Systems Technician I. Click HERE to read the complete job classification for IT Systems Technician II. IT Systems Technician I: Experience : One year of directly related experience that demonstrates the competencies and attributes listed above. Special Requirement : An IT related certificate may be required for some assignments. IT Systems Technician II Experience : Two years of experience that is comparable to a County of Orange IT Systems Technician I. Special Requirement : An IT related certificate may be required for some assignments. Please note : Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. Please note: To ensure case confidentiality, please do not provide specific identifying case names and/or case numbers within the application, all supplemental responses and in all attachments to the application. ADDITIONAL REQUIREMENTS Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. Physical Characteristics: Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. Environmental Conditions : Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. BACKGROUND VERIFICATION/SANCTION SCREENING All employment offers are contingent upon successful completion of a background check consisting of employment history, professional references, conviction history, criminal check and education verification (i.e., degree, license, and official transcript/certification). Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Candidates will be required to pass the background check to the satisfaction of the hiring Agency/Department, including a fingerprint check though Live Scan. Applicants will also be required to answer a conviction questionnaire as part of the recruitment process. A clean driving record may be required while employed in this classification (see minimum qualifications and classification description for required license). RECRUITMENT PROCESS/SELECTION PROCEDURES Application Screening (Refer/Non-Refer) Public Defender Human Resources screens all application materials to identify candidates with qualities that meet minimum and/or desirable qualifications. Application materials and supplemental responses will be screened to identify qualifications that are highly desirable and most needed to successfully perform the duties of this position based on the skills required to meet the needs of the County. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel / Supplemental Questions Rating (Weighted 100%): A panel of job knowledge experts will only evaluate the responses to the supplemental questions for job knowledge, competencies, and related experience described above . Each candidate's rating is solely based on candidate's responses to the supplemental questions; therefore, candidates should be thorough, detailed, and complete in their responses to the supplemental questions. The information you provide will be rated, so please be descriptive and thorough in your response. "See Resume" is not a qualifying response and will not be evaluated in lieu of the required information. Clarity of expression, grammar, spelling and your ability to follow instructions may also be considered in the evaluation process. This is a competitive process . Please note that the panel will also be evaluating written communication skills. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After the competitive procedures listed above have been completed, an eligible list of qualified candidates will be established. Candidates will be notified of their standing. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. INTERESTED? • Apply online as only online applications will be accepted. • Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above. • In the job experience section of the application, it is imperative that you include the company name and address, position held, employment dates, full-time or part-time, duties and reason for leaving. All this information must be included for each job listed. • Applicants are required to answer supplemental questions in addition to completing the online application. Note: We suggest you prepare the supplemental answers offline so you do not lose your Internet connection. Once you have completed the answers offline, copy and paste your answers in the appropriate boxes. Please note : To ensure you submit your application before the 11:59 p.m. (PST) deadline, the submit button MUST be clicked before the deadline and please ensure your computer time/clock is set to the correct time. QUESTIONS For specific information pertaining to this recruitment, please contact Christine Reese at (657) 251-8838. ADDITIONAL INFORMATION EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan. Participation in a deferred compensation plan is available. For detailed information on benefits click here. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who have not retired from those systems, may be eligible for reciprocity. For detailed information on OCERS retirement click here . ORANGE COUNTY AMENITIES: 24 Parks and Trails : OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional information regarding employment with the County of Orange, please visit OC Human Resource Services . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/6/2024 11:59 PM Pacific
Aug 29, 2024
Full Time
CAREER DESCRIPTION IT SYSTEMS TECHNICIAN I/II SALARY HOURLY: IT Systems Technician I Level $28.32 - $37.94 IT Systems Technician II Level $33.16 - $44.65 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Public Defender's Office. This recruitment may be used to fill similar and/or lower level classifications within the IT Systems Technician series throughout the County of Orange. Online applications will be accepted from Wednesday, August 28, 2024 through Friday, September 06, 2024. Qualified applicants are strongly encouraged to apply immediately. THE OFFICES OF THE PUBLIC DEFENDER The Offices of the Public Defender would like you to be an essential part of a dedicated and devoted team that enforces and protects the constitutional rights, privileges and freedoms of individuals by providing the highest quality legal advocacy for all clients in the Criminal, Mental Health and Dependency Courts of Orange County, which in turn helps protect those important rights for all County residents. Click here to get more information about the Offices of Public Defender. THE OPPORTUNITY The Offices of the Public Defender seeks a highly skilled IT Systems Technician I/II with experience, preferably within the public sector. The position requires a broad range of skills, including installation, maintenance, and configuration. This position is the primary administrator for the Public Defender's Case Management Systems (CMS) and plays a vital role in its day-to-day operations. The Department seeks to hire an IT Systems Technician I/II who is self-motivated, capable of multi-tasking and functions well within a team environment. This is an in-person assignment, and the duties cannot be performed remotely/virtually. The position duties include, but are not limited to: Managing and maintaining user accounts Providing help desk assistance (Tier 1) to customers for desktop computers, peripheral and related technology Troubleshooting, evaluating and resolving a variety of routine computer hardware, software and peripheral equipment issues Performing a variety of technical support work pertaining to the basic operation and maintenance of computers and peripheral equipment Creating disk images, understanding and implementing desktop deployment strategies Performing routine system backups, upgrades and/or other hardware/software support Performing routine system support duties Assisting higher-level information technology staff with the acquisition and distribution of computer hardware and software solutions Monitoring and maintaining data storage Managing and maintaining interfaces Performing other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal IT Systems Engineer I/II will possess professional experience, ability, and/or knowledge in the following core competencies: Information Technology Knowledge I Software Application Experience Microsoft Office 2019 & 365 Windows 11 (Desktop) Operating system, specifically Windows Windows Servers (2019 and up) Adobe Acrobat Standard & Professional Microsoft System Configuration Manager Microsoft Service Manager WhatsUp Gold Broadcom VMware Workspace One Mobile Device Manager Storage technologies and networking Knowledge of wireless technologies including wireless laptops, tablets and mobile phones Problem Solving l Analytical Skills Identifying technical issues and problems that need resolving Researching and implementing viable solutions Analyzing, developing, and maintaining computers desktops and peripheral equipment Preparing technical reports Leadership Skills Conducting training sessions with desktop users Setting clear expectations and providing constructive feedback Relationship Building l Interpersonal Skills Working with other agencies in effort to provide information technology-specific customer service to the community, public, and key stakeholders Helping with coordination of equipment repairs with vendors Effectively establishing and maintaining productive relationships Oral l Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes Information Technology Systems Technician I is the entry-level class in the professional IT Systems Technician series. Positions in this class typically require minimum directly related work experience and are distinguished from IT Systems Technician II by the performance of less than the full range of duties assigned to the IT Systems Technician II level. Incumbents work initially under close supervision while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. Information Technology Systems Engineer II is the journey-level class in the IT Systems Technician series. Positions in this class are distinguished from IT Systems Technician I by the performance of the full range of duties under general supervision. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. MINIMUM QUALIFICATIONS Please click here to access the complete classification description including the experience, education and physical and mental requirements for this job. Click HERE to read the complete job classification for IT Systems Technician I. Click HERE to read the complete job classification for IT Systems Technician II. IT Systems Technician I: Experience : One year of directly related experience that demonstrates the competencies and attributes listed above. Special Requirement : An IT related certificate may be required for some assignments. IT Systems Technician II Experience : Two years of experience that is comparable to a County of Orange IT Systems Technician I. Special Requirement : An IT related certificate may be required for some assignments. Please note : Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. Please note: To ensure case confidentiality, please do not provide specific identifying case names and/or case numbers within the application, all supplemental responses and in all attachments to the application. ADDITIONAL REQUIREMENTS Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. Physical Characteristics: Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. Environmental Conditions : Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. BACKGROUND VERIFICATION/SANCTION SCREENING All employment offers are contingent upon successful completion of a background check consisting of employment history, professional references, conviction history, criminal check and education verification (i.e., degree, license, and official transcript/certification). Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Candidates will be required to pass the background check to the satisfaction of the hiring Agency/Department, including a fingerprint check though Live Scan. Applicants will also be required to answer a conviction questionnaire as part of the recruitment process. A clean driving record may be required while employed in this classification (see minimum qualifications and classification description for required license). RECRUITMENT PROCESS/SELECTION PROCEDURES Application Screening (Refer/Non-Refer) Public Defender Human Resources screens all application materials to identify candidates with qualities that meet minimum and/or desirable qualifications. Application materials and supplemental responses will be screened to identify qualifications that are highly desirable and most needed to successfully perform the duties of this position based on the skills required to meet the needs of the County. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel / Supplemental Questions Rating (Weighted 100%): A panel of job knowledge experts will only evaluate the responses to the supplemental questions for job knowledge, competencies, and related experience described above . Each candidate's rating is solely based on candidate's responses to the supplemental questions; therefore, candidates should be thorough, detailed, and complete in their responses to the supplemental questions. The information you provide will be rated, so please be descriptive and thorough in your response. "See Resume" is not a qualifying response and will not be evaluated in lieu of the required information. Clarity of expression, grammar, spelling and your ability to follow instructions may also be considered in the evaluation process. This is a competitive process . Please note that the panel will also be evaluating written communication skills. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After the competitive procedures listed above have been completed, an eligible list of qualified candidates will be established. Candidates will be notified of their standing. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. INTERESTED? • Apply online as only online applications will be accepted. • Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above. • In the job experience section of the application, it is imperative that you include the company name and address, position held, employment dates, full-time or part-time, duties and reason for leaving. All this information must be included for each job listed. • Applicants are required to answer supplemental questions in addition to completing the online application. Note: We suggest you prepare the supplemental answers offline so you do not lose your Internet connection. Once you have completed the answers offline, copy and paste your answers in the appropriate boxes. Please note : To ensure you submit your application before the 11:59 p.m. (PST) deadline, the submit button MUST be clicked before the deadline and please ensure your computer time/clock is set to the correct time. QUESTIONS For specific information pertaining to this recruitment, please contact Christine Reese at (657) 251-8838. ADDITIONAL INFORMATION EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan. Participation in a deferred compensation plan is available. For detailed information on benefits click here. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who have not retired from those systems, may be eligible for reciprocity. For detailed information on OCERS retirement click here . ORANGE COUNTY AMENITIES: 24 Parks and Trails : OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional information regarding employment with the County of Orange, please visit OC Human Resource Services . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/6/2024 11:59 PM Pacific
CITY OF BURLINGAME, CA
Burlingame, CA, United States
The City of Burlingame is accepting applications for the position of part-time Engineering Technician II Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization. We asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories: Colleagues Community Location The Work The Benefits Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video: Welcome Brochure City of Burlingame is a Great Place to Work Video Ideal Candidate The City of Burlingame is looking for applicants who possess excellent interpersonal, customer service, and communication skills to apply for this exciting opportunity in the Public Works Department/Engineering Division as a part-time, temporary Engineering Technician II. Under the general supervision of a Senior Engineer, the Engineering Technician II performs paraprofessional engineering office and field related work. Duties include performing surveying, drafting, minor inspections, issuing encroachment permits, and providing assistance with traffic, sidewalk, and other engineering programs. ESSENTIAL FUNCTIONS Interacts with the public. Prepares plans for construction drawings in computer-aided drafting program (CAD). Assists the Project Engineer in preparing project and contract documents. Processes and issues permits. Performs public right-of-way inspections. Investigates and handles complaints related to encroachment permits. Prepares maps and plots plans. Processes construction progress payments, invoices, and submittals. Prepares computer drawings, engineering computation, and spreadsheets for engineering and construction projects. Assists with traffic studies, surveys, data analysis, and prepare reports on findings. Researches property and easement information. Maintains traffic calming devices, and creates work orders. KNOWLEDGE/ABILITIES/SKILLS Knowledge of: Principles of algebra, geometry and trigonometry and their nomenclature; symbols, methods, practices, techniques and instruments used in drafting and survey work; geography of the city; Microsoft Bluebeam, ArcGIS, and CAD. Ability to: Collect and analyze data; communicate effectively with the public and internal departments. Skills: Ability to operate survey and drafting instruments and equipment. QUALIFICATIONS EDUCATION AND EXPERIENCE: College level graduate in the engineering field and/or sufficient experience to perform the above duties doing similar work. License and Certification: Certification as an Engineering-in-Training (EIT) is highly desirable. PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS Ability to sit for long periods of time at desk or drafting table; to stand for long periods of time at counter and in field; to walk several blocks at a time in field; to be able to read/follow instructions and carry on detailed, technical conversations on the phone and at the counter; to crouch, kneel, stoop, squat to perform a variety of tasks; to climb hills; to lift manhole covers; to work outdoors in occasional adverse weather; to have sufficient vision, hearing and stamina to perform the above functions; to work effectively and cooperatively with staff and the public; to deal with wide variety of people with tact and diplomacy; to keep accurate records. Benefits Sick Leave - Effective January 1, 2024, an employee who works 30 or more days within a year from the beginning of employment may accrue paid sick leave at a rate of one (1) hour for every thirty (30) hours worked. The sick leave bank will roll over from year to year but cannot exceed the maximum accrual cap of 80 hours. Vacation Pay - Effective January 1, 2016, Unrepresented Part-time employees who work 30 or more days within a year from the beginning of employment with the City of Burlingame accrue vacation pay at the rate of one (1) hour for every 52 hours worked. The maximum annual vacation accrual is 16 hours per year. No employee shall be allowed to have an accumulation of more 6 than two (2) years’ worth of vacation accrual to their credit at any one time No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. Special Instructions SALARY & HOURS Engineering Technician II: $37.47 - $45.55 per hour, depending on experience. Approximately 25-30 hours per week with availability during weekdays. APPLICATION PROCESS This is a continuous recruitment, and can close at any time without warning. Interested candidates must submit a completed on-line employment application. Resumes in lieu of a completed application will not be accepted. Unless otherwise specified, ALL CORRESPONDENCE WILL BE CONDUCTED VIA THE EMAIL ADDRESS PROVIDED ON YOUR APPLICATION. SELECTION PROCESS All applications will be reviewed for relevant education, experience, training and other job related qualifications. The department will invite the most qualified candidates for a department interview. Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Closing Date/Time: Until filled
Aug 20, 2024
Part Time
The City of Burlingame is accepting applications for the position of part-time Engineering Technician II Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization. We asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories: Colleagues Community Location The Work The Benefits Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video: Welcome Brochure City of Burlingame is a Great Place to Work Video Ideal Candidate The City of Burlingame is looking for applicants who possess excellent interpersonal, customer service, and communication skills to apply for this exciting opportunity in the Public Works Department/Engineering Division as a part-time, temporary Engineering Technician II. Under the general supervision of a Senior Engineer, the Engineering Technician II performs paraprofessional engineering office and field related work. Duties include performing surveying, drafting, minor inspections, issuing encroachment permits, and providing assistance with traffic, sidewalk, and other engineering programs. ESSENTIAL FUNCTIONS Interacts with the public. Prepares plans for construction drawings in computer-aided drafting program (CAD). Assists the Project Engineer in preparing project and contract documents. Processes and issues permits. Performs public right-of-way inspections. Investigates and handles complaints related to encroachment permits. Prepares maps and plots plans. Processes construction progress payments, invoices, and submittals. Prepares computer drawings, engineering computation, and spreadsheets for engineering and construction projects. Assists with traffic studies, surveys, data analysis, and prepare reports on findings. Researches property and easement information. Maintains traffic calming devices, and creates work orders. KNOWLEDGE/ABILITIES/SKILLS Knowledge of: Principles of algebra, geometry and trigonometry and their nomenclature; symbols, methods, practices, techniques and instruments used in drafting and survey work; geography of the city; Microsoft Bluebeam, ArcGIS, and CAD. Ability to: Collect and analyze data; communicate effectively with the public and internal departments. Skills: Ability to operate survey and drafting instruments and equipment. QUALIFICATIONS EDUCATION AND EXPERIENCE: College level graduate in the engineering field and/or sufficient experience to perform the above duties doing similar work. License and Certification: Certification as an Engineering-in-Training (EIT) is highly desirable. PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS Ability to sit for long periods of time at desk or drafting table; to stand for long periods of time at counter and in field; to walk several blocks at a time in field; to be able to read/follow instructions and carry on detailed, technical conversations on the phone and at the counter; to crouch, kneel, stoop, squat to perform a variety of tasks; to climb hills; to lift manhole covers; to work outdoors in occasional adverse weather; to have sufficient vision, hearing and stamina to perform the above functions; to work effectively and cooperatively with staff and the public; to deal with wide variety of people with tact and diplomacy; to keep accurate records. Benefits Sick Leave - Effective January 1, 2024, an employee who works 30 or more days within a year from the beginning of employment may accrue paid sick leave at a rate of one (1) hour for every thirty (30) hours worked. The sick leave bank will roll over from year to year but cannot exceed the maximum accrual cap of 80 hours. Vacation Pay - Effective January 1, 2016, Unrepresented Part-time employees who work 30 or more days within a year from the beginning of employment with the City of Burlingame accrue vacation pay at the rate of one (1) hour for every 52 hours worked. The maximum annual vacation accrual is 16 hours per year. No employee shall be allowed to have an accumulation of more 6 than two (2) years’ worth of vacation accrual to their credit at any one time No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. Special Instructions SALARY & HOURS Engineering Technician II: $37.47 - $45.55 per hour, depending on experience. Approximately 25-30 hours per week with availability during weekdays. APPLICATION PROCESS This is a continuous recruitment, and can close at any time without warning. Interested candidates must submit a completed on-line employment application. Resumes in lieu of a completed application will not be accepted. Unless otherwise specified, ALL CORRESPONDENCE WILL BE CONDUCTED VIA THE EMAIL ADDRESS PROVIDED ON YOUR APPLICATION. SELECTION PROCESS All applications will be reviewed for relevant education, experience, training and other job related qualifications. The department will invite the most qualified candidates for a department interview. Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Closing Date/Time: Until filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING START DATE: March 12, 2019 at 8:00 a.m., PST - Until the needs of the service are met and is subject to closure without notice. EXAM NUMBER: Y5882I TYPE OF RECRUITMENT: Open Competitive Job Opportunity THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION . ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under direct supervision, provides basic or standardized physical, occupational, or recreational therapy exercises and treatment procedures assigned by a physical or occupational therapist to assist acute, rehabilitative, or psychiatric patients with mental or physical disabilities to attain, regain, or maintain physical or mental functioning or to adjust to their disabilities. Essential Job Functions Assists in performing treatments and procedures assigned by the therapist such as basic, routine, and repetitive exercises designed to maintain and restore strength, prevent contractures, or maintain mobility of joints. Reviews the treatment plan and uses at least two patient identifiers prior to performing any treatments. Accurately identifies the individual as the person for whom the service is intended and match the service to that individual. Assists in the instruction of patients in transfer training, gait training, ambulation practices, functional activities, or in utilization of special assistive or adaptive devices. Assist in demonstration and instructing patient and care-givers on methods of performing such tasks as range of motion and transfer techniques, including special methods of positioning and moving patients with unusual problems. Reassures patients and encourages participation in procedures and performance. Observes and monitors patients' conditions and progress during treatment, and provides continuous feedback to the therapist as to the progress and reactions of patients to treatment and procedures or of malfunctioning equipment. Participates in the instruction and Orientation of Therapy trainees and non-professional students regarding the daily functions in the Rehabilitation Department and treatment procedures. Assists in preparing adaptive equipment for patients by using power and manual tools to construct devices. Utilizes and demonstrates to patients the use and operation of exercise equipment and modalities used for stretching and strengthening muscles, or for improving body coordination or muscle restraining; adjust and maintains patient equipment. Maintains inventory, assist in ordering and organizes storage. Makes entries in records and computers correctly spelled, neat, orderly, properly identified and labeled, as needed. Performs documentation accurately and thoroughly according to department guidelines, using approved abbreviations and terminology. Assists with registration desk coverage, greeting and registering patients while updating the Orchid system so that the patient demographic information is current and correct. Answers telephone by the third ring, directing all incoming calls to appropriate staff in a professional, efficient manner endeavoring to maintain excellent public relations. Schedules patient appointments and updates clinicians' schedules via computer accurately and efficiently within clinic guidelines. Reschedules appointments with efficiency and in a timely manner. Participates in cleaning and maintenance of treatment areas and equipment in accordance with Infection Control Policies. Maintains confidentiality in accordance with HIPAA laws, regulations, and department policies and procedures at all times. Participates in Departmental meetings and DHS mandatory trainings. Participates in department/Unit Based/Quality Improvements/Risk Management programs inclusive of monitoring of indicators, problem identification and resolution. Requirements SELECTION REQUIREMENTS: Option I : One (1) year of experience in a medical care setting involving direct patient care. Option II : Completion of an aide technician training course* and six (6) months of experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work or for completion of a training or certificate program, you must include a legible copy of the official transcripts from the accredited institution which shows identifiable course titles or certificates of completion of training; with your application or within 15 calendar days of filing. Applications submitted without the required evidence of certification will be rejected. DESIRABLE QUALIFICATIONS: Completion of three (3) semester units or four (4) quarter units in human anatomy or exercise physiology courses*. Current certification* in accordance with the American Heart Association's Basic Life Support (BLS/CPR) for Healthcare Providers. Additional credit will be given to applicants who possess the desirable qualification in excess of the Selection Requirements. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience, and desirable qualifications based upon application information weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Gacaudillo1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Vacancy Information: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Available Shift: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to 323-869-0942 or email the documents to Gacaudillo1@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact: Gabriela Caudillo, Exam Analyst Gacaudillo1@dhs.lacounty.gov (Best way to contact due to telework) (213) 288-7000 ADA Coordinator Phone: (323) 914-7111 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information FILING START DATE: March 12, 2019 at 8:00 a.m., PST - Until the needs of the service are met and is subject to closure without notice. EXAM NUMBER: Y5882I TYPE OF RECRUITMENT: Open Competitive Job Opportunity THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION . ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under direct supervision, provides basic or standardized physical, occupational, or recreational therapy exercises and treatment procedures assigned by a physical or occupational therapist to assist acute, rehabilitative, or psychiatric patients with mental or physical disabilities to attain, regain, or maintain physical or mental functioning or to adjust to their disabilities. Essential Job Functions Assists in performing treatments and procedures assigned by the therapist such as basic, routine, and repetitive exercises designed to maintain and restore strength, prevent contractures, or maintain mobility of joints. Reviews the treatment plan and uses at least two patient identifiers prior to performing any treatments. Accurately identifies the individual as the person for whom the service is intended and match the service to that individual. Assists in the instruction of patients in transfer training, gait training, ambulation practices, functional activities, or in utilization of special assistive or adaptive devices. Assist in demonstration and instructing patient and care-givers on methods of performing such tasks as range of motion and transfer techniques, including special methods of positioning and moving patients with unusual problems. Reassures patients and encourages participation in procedures and performance. Observes and monitors patients' conditions and progress during treatment, and provides continuous feedback to the therapist as to the progress and reactions of patients to treatment and procedures or of malfunctioning equipment. Participates in the instruction and Orientation of Therapy trainees and non-professional students regarding the daily functions in the Rehabilitation Department and treatment procedures. Assists in preparing adaptive equipment for patients by using power and manual tools to construct devices. Utilizes and demonstrates to patients the use and operation of exercise equipment and modalities used for stretching and strengthening muscles, or for improving body coordination or muscle restraining; adjust and maintains patient equipment. Maintains inventory, assist in ordering and organizes storage. Makes entries in records and computers correctly spelled, neat, orderly, properly identified and labeled, as needed. Performs documentation accurately and thoroughly according to department guidelines, using approved abbreviations and terminology. Assists with registration desk coverage, greeting and registering patients while updating the Orchid system so that the patient demographic information is current and correct. Answers telephone by the third ring, directing all incoming calls to appropriate staff in a professional, efficient manner endeavoring to maintain excellent public relations. Schedules patient appointments and updates clinicians' schedules via computer accurately and efficiently within clinic guidelines. Reschedules appointments with efficiency and in a timely manner. Participates in cleaning and maintenance of treatment areas and equipment in accordance with Infection Control Policies. Maintains confidentiality in accordance with HIPAA laws, regulations, and department policies and procedures at all times. Participates in Departmental meetings and DHS mandatory trainings. Participates in department/Unit Based/Quality Improvements/Risk Management programs inclusive of monitoring of indicators, problem identification and resolution. Requirements SELECTION REQUIREMENTS: Option I : One (1) year of experience in a medical care setting involving direct patient care. Option II : Completion of an aide technician training course* and six (6) months of experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work or for completion of a training or certificate program, you must include a legible copy of the official transcripts from the accredited institution which shows identifiable course titles or certificates of completion of training; with your application or within 15 calendar days of filing. Applications submitted without the required evidence of certification will be rejected. DESIRABLE QUALIFICATIONS: Completion of three (3) semester units or four (4) quarter units in human anatomy or exercise physiology courses*. Current certification* in accordance with the American Heart Association's Basic Life Support (BLS/CPR) for Healthcare Providers. Additional credit will be given to applicants who possess the desirable qualification in excess of the Selection Requirements. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience, and desirable qualifications based upon application information weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Gacaudillo1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Vacancy Information: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Available Shift: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to 323-869-0942 or email the documents to Gacaudillo1@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact: Gabriela Caudillo, Exam Analyst Gacaudillo1@dhs.lacounty.gov (Best way to contact due to telework) (213) 288-7000 ADA Coordinator Phone: (323) 914-7111 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jul 14, 2024
Temporary
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
State of Missouri
Kansas City, Missouri, United States
Job Location: The office for this position is located at 1410 Genessee Ave, Kansas City, MO, 64101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services, Department of Corrections, Department of Labor & Industrial Relations, Department of Social Services, Department of Elementary & Secondary Education, Department of Revenue, and Office of Administration however you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DOLIR Building and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jul 27, 2024
Full Time
Job Location: The office for this position is located at 1410 Genessee Ave, Kansas City, MO, 64101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services, Department of Corrections, Department of Labor & Industrial Relations, Department of Social Services, Department of Elementary & Secondary Education, Department of Revenue, and Office of Administration however you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DOLIR Building and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CLASSIFICATION TITLE: Instructional Support Tech II UNION CODE: R09 TEMPORARY END DATE: This position is temporary and ends on or before December 31, 2024. Any continuation beyond December 31, 2024 is contingent upon satisfactory performance and available funding. FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $4,389 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by May 29, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The Simulation Center and Skills Lab Technician, under general supervision of the Nursing Department Chair, is an integral part of nursing education at CSU Bakersfield and is responsible for the technical operation of both simulation and medical equipment held within the skills lab and simulation center. Responsibilities involve programming simulators, ensuring simulation rooms are setup in line with planned programs, ensuring simulators are functioning fully and having an ability to undertake routine maintenance and repairs as instructed by manufacturers. Candidate must be prepared to undertake additional training in simulator maintenance due to evolving changes to simulators over time. The position serves as the primary resource of the day-to-day program operational needs, providing general support to faculty, maintaining contact with vendor and company representatives, and ensuring purchasing needs and tracking. DUTIES & RESPONSIBILITIES: Lab Support Independently perform routine equipment maintenance within the Simulation Center to ensure proper working order of equipment and associated computers to align with planned programs. Maintain equipment in good operating condition; if needed, perform minor repairs or get items repaired. Coordinate clinical labs schedule and oversee equipment and supplies. Maintain inventory records of equipment and supplies. Assist in purchasing, preparing, delivering, retrieving. and maintaining an inventory for a variety of materials. Lead and train student assistants. Train faculty and student assistants in regards to equipment, chemical and radioactive material use in accordance with current local, state, and federal law. Track course spending by level and course. Work with team leaders to purchase each semester’s lab supplies. Maintain purchasing records and monthly reconciliation report for Procard purchases. Attend Learning Resources Committee (LRC) meetings, staff meetings, Natural Sciences, Mathematics & Engineering (NSME) safety meetings, and Nursing Department meetings. Scan all quotes and purchases and upload into Box (front office assistance available). Work with student assistants to communicate inventory, equipment, and repair needs. Course Support Operate simulators, audio visual systems, and medical equipment during simulations. Assist faculty/instructors to troubleshoot simulation equipment and find supplies/equipment as directed during the course. Diagnose and resolve technology issues including troubleshooting with simulation equipment, and ensuring prompt resolution before, during and after simulations as necessary. Work collaboratively with CSUB audio visual staff and Help Desk to initiate technical support and maintenance for digital hardware and software. Provide training and support to other Simulation Center personnel in the technical aspects of simulation. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR: Equivalent to two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. (Please upload copies of transcripts.) OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. (Please upload copies of transcripts.) SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to compile, write, and present reports. Knowledge of the principles, methods, and techniques related to nursing education. Knowledge of the materials and supplies related to nursing education. Ability to plan, organize, and schedule activities. Ability to operate technical equipment related to nursing education. Ability to maintain records. Ability to adjust and perform simple maintenance of technical and scientific equipment. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Experience in maintenance, repair, and technical support of simulation equipment and/or medical device systems in a large healthcare delivery setting. Previous experience in a simulation/training center environment. Knowledge of medical terminology and human physiology. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Obtain the Society for Simulation in Healthcare Technician Certification. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: This position is around moving machinery; Exposed to dust, fumes, gases, or radiation, microwave. SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not mandated. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: May 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
CLASSIFICATION TITLE: Instructional Support Tech II UNION CODE: R09 TEMPORARY END DATE: This position is temporary and ends on or before December 31, 2024. Any continuation beyond December 31, 2024 is contingent upon satisfactory performance and available funding. FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $4,389 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by May 29, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The Simulation Center and Skills Lab Technician, under general supervision of the Nursing Department Chair, is an integral part of nursing education at CSU Bakersfield and is responsible for the technical operation of both simulation and medical equipment held within the skills lab and simulation center. Responsibilities involve programming simulators, ensuring simulation rooms are setup in line with planned programs, ensuring simulators are functioning fully and having an ability to undertake routine maintenance and repairs as instructed by manufacturers. Candidate must be prepared to undertake additional training in simulator maintenance due to evolving changes to simulators over time. The position serves as the primary resource of the day-to-day program operational needs, providing general support to faculty, maintaining contact with vendor and company representatives, and ensuring purchasing needs and tracking. DUTIES & RESPONSIBILITIES: Lab Support Independently perform routine equipment maintenance within the Simulation Center to ensure proper working order of equipment and associated computers to align with planned programs. Maintain equipment in good operating condition; if needed, perform minor repairs or get items repaired. Coordinate clinical labs schedule and oversee equipment and supplies. Maintain inventory records of equipment and supplies. Assist in purchasing, preparing, delivering, retrieving. and maintaining an inventory for a variety of materials. Lead and train student assistants. Train faculty and student assistants in regards to equipment, chemical and radioactive material use in accordance with current local, state, and federal law. Track course spending by level and course. Work with team leaders to purchase each semester’s lab supplies. Maintain purchasing records and monthly reconciliation report for Procard purchases. Attend Learning Resources Committee (LRC) meetings, staff meetings, Natural Sciences, Mathematics & Engineering (NSME) safety meetings, and Nursing Department meetings. Scan all quotes and purchases and upload into Box (front office assistance available). Work with student assistants to communicate inventory, equipment, and repair needs. Course Support Operate simulators, audio visual systems, and medical equipment during simulations. Assist faculty/instructors to troubleshoot simulation equipment and find supplies/equipment as directed during the course. Diagnose and resolve technology issues including troubleshooting with simulation equipment, and ensuring prompt resolution before, during and after simulations as necessary. Work collaboratively with CSUB audio visual staff and Help Desk to initiate technical support and maintenance for digital hardware and software. Provide training and support to other Simulation Center personnel in the technical aspects of simulation. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR: Equivalent to two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. (Please upload copies of transcripts.) OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. (Please upload copies of transcripts.) SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to compile, write, and present reports. Knowledge of the principles, methods, and techniques related to nursing education. Knowledge of the materials and supplies related to nursing education. Ability to plan, organize, and schedule activities. Ability to operate technical equipment related to nursing education. Ability to maintain records. Ability to adjust and perform simple maintenance of technical and scientific equipment. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Experience in maintenance, repair, and technical support of simulation equipment and/or medical device systems in a large healthcare delivery setting. Previous experience in a simulation/training center environment. Knowledge of medical terminology and human physiology. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Obtain the Society for Simulation in Healthcare Technician Certification. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: This position is around moving machinery; Exposed to dust, fumes, gases, or radiation, microwave. SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not mandated. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: May 10 2024 Pacific Daylight Time Applications close: Closing Date/Time: