PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Adult System of Care Division of the Health and Human Services Department has an excellent and rewarding career opportunity for a dynamic and ambitious individual who is interested in furthering their career as a Health and Human Services Program Manager. This position reports directly to the division's Assistant Director and is responsible for managing specialty mental health services for adults with a serious mental illness. The ideal candidate will have experience in community based mental health, a thorough understanding of the Medi-Cal billing system, and knowledge of the various CalAIM initiatives and the impact those have on specialty mental health services. This position is also responsible for supervising the Adult System of Care supervisors in complex program areas and must have strong knowledge of supervision and experience in personnel issues. In addition, the ideal candidate will have experience with contract management of service providers, writing requests for proposals, and identifying grant opportunities and submitting applications. The successful candidate will demonstrate adaptability, compassion, positive outlook, and possess strong problem solving and customer service skills as well as experience leading an effective team. The eligible list established from this recruitment may also be used to fill permanent vacancies in the Children's System of Care and Human Services divisions as they arise, subject to specific position requirements. Under Children's System of Care, the ideal candidate would have experience with both Behavioral Health and Child Welfare Services providing responsible clinical, social work, administrative, operational, and program management, although experience with either service sector will be considered. Under Human Services, this position may supervise multiple Human Services and Housing programs, training and development, and interface with multiple county divisions to help individuals achieve self-sufficiency. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and coordinate the programmatic, administrative, and operational activities in support of assigned and multiple program areas; to direct, manage, and supervise the work of assigned staff/team members; to establish and implement assigned programs’ objectives and performance standards; to promote, coordinate, and participate in collaborative activities, programs, and projects; and to function as a proactive and positive member of a program management team within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Manager job class recognizes positions that provide full second-line, direct supervision to program/project teams within the context of one large and complex division or program, or multiple program areas. Incumbents within this job class provide responsible clinical, administrative, operational, and program management within the Health and Human Services Department. SUPERVISION RECEIVED AND EXERCISED Receives general direction from higher level management staff. Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage programmatic, administrative, and operational activities in support of multiple program areas; oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Establish programs’ objectives and performance standards; evaluate programs’ operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust over-all goals and objectives in response to program directives and/or client needs. Develop, coordinate, and participate in collaborative activities, programs, and projects to maximize available resources and responsiveness to clients; provide necessary and requested resources; act as team member/leader for assigned projects/opportunities. Develop, implement, and manage clinical, administrative, and operational systems and processes to maximize the effectiveness and responsiveness of assigned programs; act as professional and managerial resource to program staff, project teams, and clients as well as other County departments and departmental colleagues in a positive and supportive manner. Provide professional and managerial expertise in support of assigned and multiple program areas as well as the Department’s over-all mission, goals, objectives, and directives; act as a primary resource to the Department’s Policy Counsel, boards, committees, contractors, and clients in the planning, development, and implementation of Department’s activities in targeted and/or proposed program areas. Collaborate with appropriate departments, programs, and work units to secure advice, resources, and technical services necessary to achieve assigned programs’ goals, objectives, and directives in accordance with mutually agreed upon time frames and in compliance with pertinent guidelines and regulations. Participate in budget preparation and administration for assigned program; preparing cost estimates/projections, submitting justifications for requested resources, and monitoring and controlling expenditures. Direct, oversee, and administer contracts for service/care providers in the implementation of assigned client services/program areas; review and evaluate quality of service and contract compliance; verify billings and payments; respond to inquiries and trouble-shoot complaints; and represent the Department and assigned programs to contractors and vendors. Represent Department and assigned programs/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; act as primary and major resource regarding assigned programs; respond to inquiries; and promote the Department’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible clinical and/or administrative experience in a health or human services or environmental health agency, including at least two years of supervisory responsibility. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified and concentrated areas of study. Required License or Certificate: Designated positions may require possession of a specific license to perform and/or oversee regulatory or clinical functions in the State of California. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a State Board of Behavioral Science Examiners (BBS) license to practice as a Licensed Marriage Family Therapist (LMFT), a Licensed Clinical Social Worker (LCSW), or a Licensed Professional Clinical Counselor (LPCC) is not a requirement, but is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise of assigned program and client services areas. When assigned to the Human Services Call Center, expertise is also required in lobby management, document imaging, task management, call management via related operational systems and technology. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and computer equipment. Principles and practices of research, analysis and management. Budgeting procedures and techniques. Principles of supervision, training and performance evaluations. Cultural, religious, economic and social groups and their relationship to the delivery and acceptance of health and human services. Ability to: Organize, implement and direct assigned program operations and activities. When assigned to the Human Services Call Center, monitor real-time metrics via task management, lobby management, and call management technologies and systems to redirect staff and optimize service delivery on a continuous basis. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight. Interpret and explain pertinent County-wide and Departmental policies and procedures. Plan, organize, and implement assigned client services through multi-disciplinary and multi-agency programs that include public, private, and contract agencies/providers. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Adult System of Care Division of the Health and Human Services Department has an excellent and rewarding career opportunity for a dynamic and ambitious individual who is interested in furthering their career as a Health and Human Services Program Manager. This position reports directly to the division's Assistant Director and is responsible for managing specialty mental health services for adults with a serious mental illness. The ideal candidate will have experience in community based mental health, a thorough understanding of the Medi-Cal billing system, and knowledge of the various CalAIM initiatives and the impact those have on specialty mental health services. This position is also responsible for supervising the Adult System of Care supervisors in complex program areas and must have strong knowledge of supervision and experience in personnel issues. In addition, the ideal candidate will have experience with contract management of service providers, writing requests for proposals, and identifying grant opportunities and submitting applications. The successful candidate will demonstrate adaptability, compassion, positive outlook, and possess strong problem solving and customer service skills as well as experience leading an effective team. The eligible list established from this recruitment may also be used to fill permanent vacancies in the Children's System of Care and Human Services divisions as they arise, subject to specific position requirements. Under Children's System of Care, the ideal candidate would have experience with both Behavioral Health and Child Welfare Services providing responsible clinical, social work, administrative, operational, and program management, although experience with either service sector will be considered. Under Human Services, this position may supervise multiple Human Services and Housing programs, training and development, and interface with multiple county divisions to help individuals achieve self-sufficiency. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and coordinate the programmatic, administrative, and operational activities in support of assigned and multiple program areas; to direct, manage, and supervise the work of assigned staff/team members; to establish and implement assigned programs’ objectives and performance standards; to promote, coordinate, and participate in collaborative activities, programs, and projects; and to function as a proactive and positive member of a program management team within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Manager job class recognizes positions that provide full second-line, direct supervision to program/project teams within the context of one large and complex division or program, or multiple program areas. Incumbents within this job class provide responsible clinical, administrative, operational, and program management within the Health and Human Services Department. SUPERVISION RECEIVED AND EXERCISED Receives general direction from higher level management staff. Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage programmatic, administrative, and operational activities in support of multiple program areas; oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Establish programs’ objectives and performance standards; evaluate programs’ operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust over-all goals and objectives in response to program directives and/or client needs. Develop, coordinate, and participate in collaborative activities, programs, and projects to maximize available resources and responsiveness to clients; provide necessary and requested resources; act as team member/leader for assigned projects/opportunities. Develop, implement, and manage clinical, administrative, and operational systems and processes to maximize the effectiveness and responsiveness of assigned programs; act as professional and managerial resource to program staff, project teams, and clients as well as other County departments and departmental colleagues in a positive and supportive manner. Provide professional and managerial expertise in support of assigned and multiple program areas as well as the Department’s over-all mission, goals, objectives, and directives; act as a primary resource to the Department’s Policy Counsel, boards, committees, contractors, and clients in the planning, development, and implementation of Department’s activities in targeted and/or proposed program areas. Collaborate with appropriate departments, programs, and work units to secure advice, resources, and technical services necessary to achieve assigned programs’ goals, objectives, and directives in accordance with mutually agreed upon time frames and in compliance with pertinent guidelines and regulations. Participate in budget preparation and administration for assigned program; preparing cost estimates/projections, submitting justifications for requested resources, and monitoring and controlling expenditures. Direct, oversee, and administer contracts for service/care providers in the implementation of assigned client services/program areas; review and evaluate quality of service and contract compliance; verify billings and payments; respond to inquiries and trouble-shoot complaints; and represent the Department and assigned programs to contractors and vendors. Represent Department and assigned programs/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; act as primary and major resource regarding assigned programs; respond to inquiries; and promote the Department’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible clinical and/or administrative experience in a health or human services or environmental health agency, including at least two years of supervisory responsibility. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified and concentrated areas of study. Required License or Certificate: Designated positions may require possession of a specific license to perform and/or oversee regulatory or clinical functions in the State of California. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a State Board of Behavioral Science Examiners (BBS) license to practice as a Licensed Marriage Family Therapist (LMFT), a Licensed Clinical Social Worker (LCSW), or a Licensed Professional Clinical Counselor (LPCC) is not a requirement, but is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise of assigned program and client services areas. When assigned to the Human Services Call Center, expertise is also required in lobby management, document imaging, task management, call management via related operational systems and technology. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and computer equipment. Principles and practices of research, analysis and management. Budgeting procedures and techniques. Principles of supervision, training and performance evaluations. Cultural, religious, economic and social groups and their relationship to the delivery and acceptance of health and human services. Ability to: Organize, implement and direct assigned program operations and activities. When assigned to the Human Services Call Center, monitor real-time metrics via task management, lobby management, and call management technologies and systems to redirect staff and optimize service delivery on a continuous basis. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight. Interpret and explain pertinent County-wide and Departmental policies and procedures. Plan, organize, and implement assigned client services through multi-disciplinary and multi-agency programs that include public, private, and contract agencies/providers. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts, and has contracted for more than 1 GW of power. Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San Jose has one of the cleanest energy mixes of any large city and offers a 60% renewable product and a 100% renewable product. Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org . Position Duties The City of San José Energy Department seeks to fill one (1) full-time Marketing and Communications Manager (Public Information Manager) position in the Account Management, Marketing, and Public Affairs Division. This advanced customer experience and communications position reports directly to the Deputy Director and will manage an existing Marketing and Communications team. The Marketing and Communications Manager will be an expert to ensure San José Clean Energy follows a customer-centric approach to deliver an excellent customer experience. Acting as the spokesperson for the Energy Department, the Marketing and Communications Manager will develop, execute, and oversee a broad spectrum of strategic external and internal initiatives and manage the reputation and branding of customer programs at San José Clean Energy. The ideal candidate will have a strategic outlook to align customer experience with organization objectives, a data-driven mindset to measure and track improvements, expertise in communication and storytelling to explain complex ideas and courses of action, and a robust background in writing, community relations, marketing campaigns, and project management. This position will utilize strong industry experience to develop specialized marketing and behavior change campaigns, focus groups, and other community relations efforts to effectively serve all customers and improve service to traditionally marginalized communities. Typical duties of this position may include, but are not limited to: Lead a team to develop and execute internal and external communication plans for SJCE. Manage and develop communications strategies for SJCE senior leadership and ensures the alignment of communication plans and messaging with City goals and objectives. Build and manage strategic communication channels to reach diverse customer segments and stakeholders, including websites, digital newsletters, social media, blogs, email, and direct mail. Optimize marketing to drive customer participation in products, programs, and services to decarbonize and achieve ambitious renewable energy and climate action goals. Analyze customer journeys to streamline processes, increase customer satisfaction, and build consensus among community advocates toward a clean energy future. Write and edit internal and external communications, including press releases for media outlet distribution and op- eds. Direct SJCE contact with the media proactively and reactively to respond to requests for information from media outlets and other stakeholders and raise awareness of SJCE affordability and customer programs. Work with the City Manager’s Office, and/or other relevant departments to maintain and uphold the department’s public relations, including collateral, logo, and brand materials. Manage and coordinate outside consultants retained to provide services such as website services, graphics, writing, advertising, and other related work, and is also responsible for communications and outreach-related budget preparation and tracking. Oversee communication compliance with regulatory requirements, including customer notifications. Contribute to City Council memos and presentations. Supervise, coach, and mentor a team of communication professionals. Coordinate with the City’s Emergency Operations Center when needed. Other projects and assignments as assigned. Minimum Qualifications Education A bachelor’s degree from an accredited college or university in journalism, mass media communications, public relations, advertising, marketing or a closely related field. Experience Six (6) years of increasingly responsible journalism, mass media communications, public relations or public information experience, including three (3) years of supervisory experience. Licensing Requirements Valid California Driver’s License may be required. Form 700 Requirement This position required a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office. THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department’s business needs in the future. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts regularly; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Planning - Acts to align own unit's goals with the organization's strategic direction; defines tasks and milestones to achieve objectives while ensuring the optimal use of resources to meet those objectives. Political Skills - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Project Management - Ensures project support and implements agency goals and strategic objectives. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts. Salary Information Public Information Manager: $150,044.96 - $183,649.18. This range includes an approximate five (5%) ongoing non-pensionable pay. Actual pay shall be determined by the candidate’s qualifications and experience. Selection Process The selection process will consist of an evaluation of the applicant’s training and experience based on the application, resume, and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. To be considered for this vacancy, candidates must answer all job-specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete and withheld from further consideration. E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application. The application deadline is 11:59 PM on Tuesday 09/17/2024 . If you have questions about the duties of this position, the selection or hiring processes, please contact Vanessa Rojas via email at vanessa.rojas@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/17/2024 11:59 PM Pacific
Sep 04, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts, and has contracted for more than 1 GW of power. Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San Jose has one of the cleanest energy mixes of any large city and offers a 60% renewable product and a 100% renewable product. Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org . Position Duties The City of San José Energy Department seeks to fill one (1) full-time Marketing and Communications Manager (Public Information Manager) position in the Account Management, Marketing, and Public Affairs Division. This advanced customer experience and communications position reports directly to the Deputy Director and will manage an existing Marketing and Communications team. The Marketing and Communications Manager will be an expert to ensure San José Clean Energy follows a customer-centric approach to deliver an excellent customer experience. Acting as the spokesperson for the Energy Department, the Marketing and Communications Manager will develop, execute, and oversee a broad spectrum of strategic external and internal initiatives and manage the reputation and branding of customer programs at San José Clean Energy. The ideal candidate will have a strategic outlook to align customer experience with organization objectives, a data-driven mindset to measure and track improvements, expertise in communication and storytelling to explain complex ideas and courses of action, and a robust background in writing, community relations, marketing campaigns, and project management. This position will utilize strong industry experience to develop specialized marketing and behavior change campaigns, focus groups, and other community relations efforts to effectively serve all customers and improve service to traditionally marginalized communities. Typical duties of this position may include, but are not limited to: Lead a team to develop and execute internal and external communication plans for SJCE. Manage and develop communications strategies for SJCE senior leadership and ensures the alignment of communication plans and messaging with City goals and objectives. Build and manage strategic communication channels to reach diverse customer segments and stakeholders, including websites, digital newsletters, social media, blogs, email, and direct mail. Optimize marketing to drive customer participation in products, programs, and services to decarbonize and achieve ambitious renewable energy and climate action goals. Analyze customer journeys to streamline processes, increase customer satisfaction, and build consensus among community advocates toward a clean energy future. Write and edit internal and external communications, including press releases for media outlet distribution and op- eds. Direct SJCE contact with the media proactively and reactively to respond to requests for information from media outlets and other stakeholders and raise awareness of SJCE affordability and customer programs. Work with the City Manager’s Office, and/or other relevant departments to maintain and uphold the department’s public relations, including collateral, logo, and brand materials. Manage and coordinate outside consultants retained to provide services such as website services, graphics, writing, advertising, and other related work, and is also responsible for communications and outreach-related budget preparation and tracking. Oversee communication compliance with regulatory requirements, including customer notifications. Contribute to City Council memos and presentations. Supervise, coach, and mentor a team of communication professionals. Coordinate with the City’s Emergency Operations Center when needed. Other projects and assignments as assigned. Minimum Qualifications Education A bachelor’s degree from an accredited college or university in journalism, mass media communications, public relations, advertising, marketing or a closely related field. Experience Six (6) years of increasingly responsible journalism, mass media communications, public relations or public information experience, including three (3) years of supervisory experience. Licensing Requirements Valid California Driver’s License may be required. Form 700 Requirement This position required a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office. THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department’s business needs in the future. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts regularly; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Planning - Acts to align own unit's goals with the organization's strategic direction; defines tasks and milestones to achieve objectives while ensuring the optimal use of resources to meet those objectives. Political Skills - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Project Management - Ensures project support and implements agency goals and strategic objectives. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts. Salary Information Public Information Manager: $150,044.96 - $183,649.18. This range includes an approximate five (5%) ongoing non-pensionable pay. Actual pay shall be determined by the candidate’s qualifications and experience. Selection Process The selection process will consist of an evaluation of the applicant’s training and experience based on the application, resume, and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. To be considered for this vacancy, candidates must answer all job-specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete and withheld from further consideration. E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application. The application deadline is 11:59 PM on Tuesday 09/17/2024 . If you have questions about the duties of this position, the selection or hiring processes, please contact Vanessa Rojas via email at vanessa.rojas@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/17/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma's Department of Health Services (DHS) is seeking a dynamic and experienced individual to join their team as the Homelessness Services Program Manager! Starting salary up to $66.17/hour ($138,104/year) and a competitive total compensation package!* As the Homelessness Services Program Manager for the Homelessness Encampment Assistance and Resource Team (HEART), you will lead efforts to support and manage services for individuals experiencing homelessness across Sonoma County. This role involves coordinating outreach activities, facilitating access to housing, healthcare, and social services, and working closely with local agencies, non-profits, and community stakeholders. As the Program Manager, you will create and implement strategies for compassionate and effective encampment management, with a focus on long-term solutions to homelessness. Responsibilities include: Leading the development, submission, and management of grant applications, and overseeing the implementation and monitoring of grant-funded programs, ensuring compliance Managing contracting processes and providing oversite of contracted homelessness services, confirming that contracts are executed effectively and that service providers meet quality standards Participating in weekly encampment planning meetings, coordinating outreach efforts, and working with city and county agencies to develop and execute strategic plans for managing encampments Analyzing homelessness outreach and housing data, preparing reports that inform program improvements and policy decisions utilizing data to drive planning and assess program effectiveness Facilitating meetings with city staff, county counsel, park rangers, and other relevant parties to coordinate a cohesive plan for homelessness services, serving as a liaison between agencies The ideal candidate for this position will possess many of the following: Proven experience in health program management, particularly in the areas of homelessness services, mental health, or public health Strong understanding of grant application processes, contract management, and service delivery oversight Demonstrated ability to coordinate multi-agency efforts and lead collaborative initiatives Excellent leadership and communication skills, with experience supervising and mentoring staff Proficiency in data analysis and the ability to produce actionable reports Commitment to serving vulnerable populations and addressing the root causes of homelessness What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Homelessness Services Program Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The County of Sonoma is interested in finding the best candidate for this position, and will consider any equivalent combination of knowledge, skills, abilities, experience, education, and training to meet the minimum qualifications described below. If you are interested in applying, we encourage you to think broadly about your background and transferable skills and how they set you up to be the best candidate for this position. Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/16/2024 11:59 PM Pacific
Aug 15, 2024
Full Time
Position Information The County of Sonoma's Department of Health Services (DHS) is seeking a dynamic and experienced individual to join their team as the Homelessness Services Program Manager! Starting salary up to $66.17/hour ($138,104/year) and a competitive total compensation package!* As the Homelessness Services Program Manager for the Homelessness Encampment Assistance and Resource Team (HEART), you will lead efforts to support and manage services for individuals experiencing homelessness across Sonoma County. This role involves coordinating outreach activities, facilitating access to housing, healthcare, and social services, and working closely with local agencies, non-profits, and community stakeholders. As the Program Manager, you will create and implement strategies for compassionate and effective encampment management, with a focus on long-term solutions to homelessness. Responsibilities include: Leading the development, submission, and management of grant applications, and overseeing the implementation and monitoring of grant-funded programs, ensuring compliance Managing contracting processes and providing oversite of contracted homelessness services, confirming that contracts are executed effectively and that service providers meet quality standards Participating in weekly encampment planning meetings, coordinating outreach efforts, and working with city and county agencies to develop and execute strategic plans for managing encampments Analyzing homelessness outreach and housing data, preparing reports that inform program improvements and policy decisions utilizing data to drive planning and assess program effectiveness Facilitating meetings with city staff, county counsel, park rangers, and other relevant parties to coordinate a cohesive plan for homelessness services, serving as a liaison between agencies The ideal candidate for this position will possess many of the following: Proven experience in health program management, particularly in the areas of homelessness services, mental health, or public health Strong understanding of grant application processes, contract management, and service delivery oversight Demonstrated ability to coordinate multi-agency efforts and lead collaborative initiatives Excellent leadership and communication skills, with experience supervising and mentoring staff Proficiency in data analysis and the ability to produce actionable reports Commitment to serving vulnerable populations and addressing the root causes of homelessness What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Homelessness Services Program Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The County of Sonoma is interested in finding the best candidate for this position, and will consider any equivalent combination of knowledge, skills, abilities, experience, education, and training to meet the minimum qualifications described below. If you are interested in applying, we encourage you to think broadly about your background and transferable skills and how they set you up to be the best candidate for this position. Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 9/16/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Department of Information Technology? The Department of Information Technology supports a wide variety of IT installations throughout the County including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is made up of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration. DoIT is seeking one (1) Information Systems Manager I. Under administrative direction, the Information Systems Manager I manages an independent information systems work unit within the Department of Information Technology, with a specific focus on Helpdesk and Customer Services. This role involves overseeing the helpdesk team responsible for providing technical support to end-users across the county. The manager ensures the efficient handling of service requests and incidents, prioritizing tasks and maintaining high levels of customer satisfaction. Key responsibilities include managing day-to-day operations, developing Service Desk procedures and processes, and ensuring effective communication with customers regarding IT issues and solutions. The manager also works closely with other divisions and departments to facilitate the smooth introduction and support of new technologies and software applications. Additionally, the manager is dedicated to staff development, providing training and mentoring to enhance team skills and ensure the delivery of high-quality support services. This position requires strong leadership, communication, customer service skills, and problem-solving skills to effectively manage the helpdesk function and drive continuous improvement in IT service delivery. We are looking for someone who is: Committed to providing excellent customer service and ensuring user satisfaction. Good at managing people Able to communicate clearly and concisely, both orally and in writing Proficient at planning, delegating, prioritizing, and supervising the work of staff Knowledgeable in various enterprise systems, web applications, cloud, and legacy applications Adaptable to changing technologies, processes, and organizational needs A problem solver who can analyze information processing problems and recommend solutions What you will typically be responsible for: Communicating effectively with customers within the department and county-wide, responding to their concerns and needs, and resolving problems Managing a group of skilled employees providing front line customer care support Providing management with adequate information for the overall department budget to prepare your group budget Managing and building a strong team and managing projects Managing change, process, and workflows planned and implemented Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems Acting as a primary point of contact between IT and business units Supporting the management of organizational change related to IT projects A few reasons you might love this job: You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects and provide innovative solutions You will operate with a high level of autonomy and responsibility, and have the opportunity to grow You will work with a supportive management team A few challenges you might face in this job: Managing multiple enterprise and legacy platforms Being efficient at managing various types of multifunctional staff with emphasis on different technology platform and knowledge County’s limited resources which could cause some delay and impact timelines Working with multiple County departments' applications and on projects which may require consensus among stakeholders in a fast-paced environment Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Attention to Detail: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives There is currently a vacancy in the Department of Information Technology, however this classification is used throughout the County in various departments. To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months and may be used countywide. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field. AND Experience: Three (3) years of full-time or its equivalent experience performing information systems duties, one (1) year of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: September 16-23, 2024 (Weighted 100%) Final Selection Interviews: These will be scheduled by the department once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/6/2024 11:59 PM Pacific
Aug 22, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Department of Information Technology? The Department of Information Technology supports a wide variety of IT installations throughout the County including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is made up of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration. DoIT is seeking one (1) Information Systems Manager I. Under administrative direction, the Information Systems Manager I manages an independent information systems work unit within the Department of Information Technology, with a specific focus on Helpdesk and Customer Services. This role involves overseeing the helpdesk team responsible for providing technical support to end-users across the county. The manager ensures the efficient handling of service requests and incidents, prioritizing tasks and maintaining high levels of customer satisfaction. Key responsibilities include managing day-to-day operations, developing Service Desk procedures and processes, and ensuring effective communication with customers regarding IT issues and solutions. The manager also works closely with other divisions and departments to facilitate the smooth introduction and support of new technologies and software applications. Additionally, the manager is dedicated to staff development, providing training and mentoring to enhance team skills and ensure the delivery of high-quality support services. This position requires strong leadership, communication, customer service skills, and problem-solving skills to effectively manage the helpdesk function and drive continuous improvement in IT service delivery. We are looking for someone who is: Committed to providing excellent customer service and ensuring user satisfaction. Good at managing people Able to communicate clearly and concisely, both orally and in writing Proficient at planning, delegating, prioritizing, and supervising the work of staff Knowledgeable in various enterprise systems, web applications, cloud, and legacy applications Adaptable to changing technologies, processes, and organizational needs A problem solver who can analyze information processing problems and recommend solutions What you will typically be responsible for: Communicating effectively with customers within the department and county-wide, responding to their concerns and needs, and resolving problems Managing a group of skilled employees providing front line customer care support Providing management with adequate information for the overall department budget to prepare your group budget Managing and building a strong team and managing projects Managing change, process, and workflows planned and implemented Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems Acting as a primary point of contact between IT and business units Supporting the management of organizational change related to IT projects A few reasons you might love this job: You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects and provide innovative solutions You will operate with a high level of autonomy and responsibility, and have the opportunity to grow You will work with a supportive management team A few challenges you might face in this job: Managing multiple enterprise and legacy platforms Being efficient at managing various types of multifunctional staff with emphasis on different technology platform and knowledge County’s limited resources which could cause some delay and impact timelines Working with multiple County departments' applications and on projects which may require consensus among stakeholders in a fast-paced environment Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Attention to Detail: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives There is currently a vacancy in the Department of Information Technology, however this classification is used throughout the County in various departments. To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months and may be used countywide. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field. AND Experience: Three (3) years of full-time or its equivalent experience performing information systems duties, one (1) year of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: September 16-23, 2024 (Weighted 100%) Final Selection Interviews: These will be scheduled by the department once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/6/2024 11:59 PM Pacific
CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions The Ci ty of Elk Grove is now accepting applications for the position of COMMUNICATIONS AND MARKETING SPECIALIST Telling the City’s story in a way that engages, informs, inspires, and connects us with the community and followers from throughout the region is at the heart of the work we do in the Public Affairs Department. As a highly visible division of the City Manager’s Office, we’re seeking a talented communicator who can curate content for print and digital media. The ideal candidate will be a skilled writer, storyteller, and project manager with the know-how to develop compelling and engaging social media content, write and edit newsletters, create reels and short videos for social media platforms, as well as other related tasks. They will also have a strong understanding, interest, and ability to incorporate Diversity, Equity, and Inclusion in their work. This position will collaborate with talented in-house designers and multiple departments across the organization to transform ideas into content and campaigns that will be shared with key audiences. The successful candidate will have a thorough understanding of branding, strong writing and communication skills, able to present their ideas effectively, juggle multiple projects at once, and respond adeptly to feedback. They will also have the ability to meet multiple deadlines without compromising quality and will be consumed with learning the latest communication trends and technologies. The City of Elk Grove is a City Welcome to All. We strive to reflect the community we serve in our materials and are always looking for ways to improve. If you have a knack for flack, love to learn, and want to make a difference through service, apply today! Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on September 9, 2024 Oral Board Interviews: September 24, 2024 (Virtual) Selection Interviews: October 8, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision performs and supports a wide variety of communication and marketing projects to promote the City's brand, department programs, and City projects; develops content and prepares marketing plans for city projects; cultivates the City's social media presence; performs community outreach to expand public awareness and education on city services; coordinates the creation, production, and delivery of city print and digital newsletters, signage and street banners; utilizes video and other current technologies in social media messaging, staff a City Commission or Committee, and performs data tracking and analysis of marketing and engagement efforts. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Affairs and Communications Manager. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This is a journey level specialist classification performing the full range of duties assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This classification works directly to support the Public Affairs and Communications Manager with content creation, communication, and marketing efforts for internal and external customers. The Communications and Marketing Specialist is distinguished from the Multimedia Specialist series in that the latter focuses on the operation and maintenance of City-wide multimedia systems, including website management, graphic design, A/V operation, and video production. The Communications and Marketing Specialist is distinguished from the Community Events Specialist in that the latter focuses on planning and coordination of events held within the City of Elk Grove. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Creates, updates, edits, and publishes content for a variety of messaging platforms (i.e. print, electronic, social media, web, mobile, broadcast, etc.) and audiences (i.e. internal and external), creating broad public awareness and understanding. and effectively communicating the City’s message. Assists with the planning and development of communications and marketing strategies for City programs, activities and services; fosters public awareness of available services, programs and events. Schedules and manages content for the City's social media accounts. Coordinates and/or prepares materials to support the City’s marketing and communications efforts. Researches and writes articles, brochures, reports, social media posts, website content, press releases, and fact sheets pertaining to City issues, activities or events. Acts as a liaison for a City Commission or Committee. Coordinates newsletter projects for the City’s internal and external audiences. Coordinates various marketing and communication programs including but not limited to the event advertising signage and street banner programs. Implements and administers marketing and outreach plans for community engagement, including social marketing campaigns, training and education, and multimedia promotional materials. Provides technical support to other city staff in developing, maintaining, and implementing comprehensive outreach and education programs. Researches and makes recommendations on issues related to public relations. Delivers clear, concise, and effective verbal and written communications. Assists in the resolution of customer and media inquiries. Practices tact, diplomacy, and empathy in all interactions with the public, governmental agencies, media and community organizations. Performs data tracking and analysis of marketing and engagement efforts. Stays current and forward thinking on new social media tools, platforms, and best practices. Performs related duties as assigned. Qualifications QUALIFICATIONS Knowledge of: Digital marketing tactics, including social media management, email marketing, search engine optimization (SEO) and content marketing, to engage with residents online and increase outreach. Techniques, processes, and materials used in the development of public information, outreach, and marketing materials. Strong knowledge of current and upcoming social media platforms (Facebook, Twitter, LinkedIn, YouTube, Snapchat, Instagram, etc.); social media techniques and best practices. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, and websites. Methods and techniques of research, data analysis, writing and editing. Skills in project management to oversee multiple communication projects simultaneously, set timelines, allocate resources, and ensure timely delivery of communication materials. Understanding of budgeting principles to manage allocated funds for communication and marketing initiatives effectively. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Emerging trends of public relations, marketing, and social media platforms. Techniques for effectively representing the City in contacts with governmental agencies, media groups, community groups, and various business, professional, educational, regulatory, and legislative organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Develop messaging that suits the preferences, needs, and communication styles of various audiences and platforms. Adapt to changing circumstances, think creatively, and find innovative solutions to communication challenges. Anticipate and effectively respond to crises or emergencies and act as a resource that supports a timely and effective resolution. Stay abreast of emerging trends in communications, marketing, and social media. Develop, design, and produce a variety of public relations, media and marketing materials. Analyze data and determine communication needs and create effective strategies for internal and external customers. Understand, interpret, and deliver the key messages and missions of various departments. Plan and coordinate programs and special events related to community relations and media liaison. Work on concurrent assignments under time constraints; meet publication and distribution deadlines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: A bachelor's degree in marketing, advertising, public relations, journalism, graphic design or a closely related field from an accredited college or university with two (2) years of responsible marketing and/or public communications experience. Licenses and Certifications: None. Physical Demands and Work Environment PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees predominately work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in the field occasionally and be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous chemical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Employees may be expected to work weekends or evening meetings as required. FLSA Status: Non-exempt The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 9/9/2024 11:59 PM Pacific
Aug 13, 2024
Full Time
Description/Special Instructions The Ci ty of Elk Grove is now accepting applications for the position of COMMUNICATIONS AND MARKETING SPECIALIST Telling the City’s story in a way that engages, informs, inspires, and connects us with the community and followers from throughout the region is at the heart of the work we do in the Public Affairs Department. As a highly visible division of the City Manager’s Office, we’re seeking a talented communicator who can curate content for print and digital media. The ideal candidate will be a skilled writer, storyteller, and project manager with the know-how to develop compelling and engaging social media content, write and edit newsletters, create reels and short videos for social media platforms, as well as other related tasks. They will also have a strong understanding, interest, and ability to incorporate Diversity, Equity, and Inclusion in their work. This position will collaborate with talented in-house designers and multiple departments across the organization to transform ideas into content and campaigns that will be shared with key audiences. The successful candidate will have a thorough understanding of branding, strong writing and communication skills, able to present their ideas effectively, juggle multiple projects at once, and respond adeptly to feedback. They will also have the ability to meet multiple deadlines without compromising quality and will be consumed with learning the latest communication trends and technologies. The City of Elk Grove is a City Welcome to All. We strive to reflect the community we serve in our materials and are always looking for ways to improve. If you have a knack for flack, love to learn, and want to make a difference through service, apply today! Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on September 9, 2024 Oral Board Interviews: September 24, 2024 (Virtual) Selection Interviews: October 8, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision performs and supports a wide variety of communication and marketing projects to promote the City's brand, department programs, and City projects; develops content and prepares marketing plans for city projects; cultivates the City's social media presence; performs community outreach to expand public awareness and education on city services; coordinates the creation, production, and delivery of city print and digital newsletters, signage and street banners; utilizes video and other current technologies in social media messaging, staff a City Commission or Committee, and performs data tracking and analysis of marketing and engagement efforts. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Affairs and Communications Manager. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This is a journey level specialist classification performing the full range of duties assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This classification works directly to support the Public Affairs and Communications Manager with content creation, communication, and marketing efforts for internal and external customers. The Communications and Marketing Specialist is distinguished from the Multimedia Specialist series in that the latter focuses on the operation and maintenance of City-wide multimedia systems, including website management, graphic design, A/V operation, and video production. The Communications and Marketing Specialist is distinguished from the Community Events Specialist in that the latter focuses on planning and coordination of events held within the City of Elk Grove. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Creates, updates, edits, and publishes content for a variety of messaging platforms (i.e. print, electronic, social media, web, mobile, broadcast, etc.) and audiences (i.e. internal and external), creating broad public awareness and understanding. and effectively communicating the City’s message. Assists with the planning and development of communications and marketing strategies for City programs, activities and services; fosters public awareness of available services, programs and events. Schedules and manages content for the City's social media accounts. Coordinates and/or prepares materials to support the City’s marketing and communications efforts. Researches and writes articles, brochures, reports, social media posts, website content, press releases, and fact sheets pertaining to City issues, activities or events. Acts as a liaison for a City Commission or Committee. Coordinates newsletter projects for the City’s internal and external audiences. Coordinates various marketing and communication programs including but not limited to the event advertising signage and street banner programs. Implements and administers marketing and outreach plans for community engagement, including social marketing campaigns, training and education, and multimedia promotional materials. Provides technical support to other city staff in developing, maintaining, and implementing comprehensive outreach and education programs. Researches and makes recommendations on issues related to public relations. Delivers clear, concise, and effective verbal and written communications. Assists in the resolution of customer and media inquiries. Practices tact, diplomacy, and empathy in all interactions with the public, governmental agencies, media and community organizations. Performs data tracking and analysis of marketing and engagement efforts. Stays current and forward thinking on new social media tools, platforms, and best practices. Performs related duties as assigned. Qualifications QUALIFICATIONS Knowledge of: Digital marketing tactics, including social media management, email marketing, search engine optimization (SEO) and content marketing, to engage with residents online and increase outreach. Techniques, processes, and materials used in the development of public information, outreach, and marketing materials. Strong knowledge of current and upcoming social media platforms (Facebook, Twitter, LinkedIn, YouTube, Snapchat, Instagram, etc.); social media techniques and best practices. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, and websites. Methods and techniques of research, data analysis, writing and editing. Skills in project management to oversee multiple communication projects simultaneously, set timelines, allocate resources, and ensure timely delivery of communication materials. Understanding of budgeting principles to manage allocated funds for communication and marketing initiatives effectively. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Emerging trends of public relations, marketing, and social media platforms. Techniques for effectively representing the City in contacts with governmental agencies, media groups, community groups, and various business, professional, educational, regulatory, and legislative organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Develop messaging that suits the preferences, needs, and communication styles of various audiences and platforms. Adapt to changing circumstances, think creatively, and find innovative solutions to communication challenges. Anticipate and effectively respond to crises or emergencies and act as a resource that supports a timely and effective resolution. Stay abreast of emerging trends in communications, marketing, and social media. Develop, design, and produce a variety of public relations, media and marketing materials. Analyze data and determine communication needs and create effective strategies for internal and external customers. Understand, interpret, and deliver the key messages and missions of various departments. Plan and coordinate programs and special events related to community relations and media liaison. Work on concurrent assignments under time constraints; meet publication and distribution deadlines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: A bachelor's degree in marketing, advertising, public relations, journalism, graphic design or a closely related field from an accredited college or university with two (2) years of responsible marketing and/or public communications experience. Licenses and Certifications: None. Physical Demands and Work Environment PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees predominately work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in the field occasionally and be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous chemical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Employees may be expected to work weekends or evening meetings as required. FLSA Status: Non-exempt The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 9/9/2024 11:59 PM Pacific
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. Essential Functions Include But Are Not Limited To Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed Dispatches emergency units on the computer aided dispatch Maintains contact with all units on assignment to determine status and location Provides assistance and explains response procedures May coordinate with state, county and other local agencies to provide information and coordinate call responses Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office Inputs data into calls for service for police response Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System Tests communications equipment and reports malfunctions Performs other functions as assigned Minimum Qualifications One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief’s Community Oriented Policing Philosophy. Selection Process All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE ' REASON FOR LEAVING ' FIELDS, AND ' DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (www.nationaltestingnetwork.com). DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list . Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $175 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under POA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Jul 14, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. Essential Functions Include But Are Not Limited To Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed Dispatches emergency units on the computer aided dispatch Maintains contact with all units on assignment to determine status and location Provides assistance and explains response procedures May coordinate with state, county and other local agencies to provide information and coordinate call responses Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office Inputs data into calls for service for police response Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System Tests communications equipment and reports malfunctions Performs other functions as assigned Minimum Qualifications One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief’s Community Oriented Policing Philosophy. Selection Process All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE ' REASON FOR LEAVING ' FIELDS, AND ' DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (www.nationaltestingnetwork.com). DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list . Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $175 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under POA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (4) years related supervisory experience including two (2) years related supervisory experience . or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess a valid Driver's License Any combination of education, training, or experience equivalency will be considered. Under general supervision of the Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Please follow this link to review the COMPLETE JOB DESCRIPTION. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS ADDITIONAL DETAILS
Aug 28, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (4) years related supervisory experience including two (2) years related supervisory experience . or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess a valid Driver's License Any combination of education, training, or experience equivalency will be considered. Under general supervision of the Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Please follow this link to review the COMPLETE JOB DESCRIPTION. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS ADDITIONAL DETAILS
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Open Until Filled Salary Commensurate with Experience General Description & Classification Standards The Department of Grants & Community Development (DGCD) provides management and oversight for the City of Atlanta’s entitlement programs funded by the federal Department of Housing and Urban Development (HUD) and other associated grant programs, including but not limited to the Community Development Block Grants (CDBG) program, Home Investment Partnerships Act (HOME) program, Housing Opportunities for People With Aids (HOPWA), and the Emergency Solutions Grant Program (ESG), Healthy Homes Production Grant (HHPG), Lead Hazard Reduction Grant (LHRG), and assists with other grants within the department. This is a fully seasoned managerial level charged with responsibility for significant specialized functions within a department. Position manages a group of employees, typically with an intermediate supervisor, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department. Supervision Received The Healthy Homes Production Grant Manager reports directly to the Commissioner’s Office and the Program Operations Director. The direction received is general and focuses more on long-term and short-term operating objectives, organizational effectiveness, and operating results. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. • Oversee assigned staff job performance - this requires knowledge of those duties including managing a variety of federally funded contracts, agreements, procurement documentation, and all other relevant documentation • Maintain a working knowledge of all Healthy Homes Production Grant program policies and procedures and follow these procedures as updated. Ensures staff understands and follows all grant policies and procedures • Track all home addresses and projects from staff and assign or reassign staff projects as needed • Negotiate and prepare contracting with funded subrecipients, contractors, and sub-contractors • Provide risk analysis, project management, and project oversight for projects in compliance with all federal rules and regulations • Provides technical assistance where needed or requested • Participates and completes assigned HUD training • Assist with the subrecipients, contractors, and subcontractors’ performance and evaluation reports • Actively participate and assist in monitoring subrecipients, contractors, and subcontractors and monitor projects via IDIS, DRGR, HMIS, and other systems for compliance with Healthy Homes Production Grant compliance triggers. Coordinate with the Office of Competitive Compliance • Work with Financial Analysts to track and manage projects and assist in tracking the financial data of projects • Provide data and input for the department's Annual Action Plan (AAP), 5-year Consolidated Plan, Consolidated Annual Performance Evaluation Report (CAPER), and other ad hoc reports for the department • Assist with auditing projects for compliance and adherence to contract milestones/deliverables • Maintain working knowledge of Land Use Restriction Agreements (LURA), Leins, Intercreditor Agreements, subordination agreements, and other real estate documents as required • Collect and analyze data submitted by subrecipients and contractors to report within Oracle, SharePoint, IDIS, DRGR, HMIS, and other relevant databases to ensure accuracy. Recommends corrective action for subrecipients, contractors, and subcontractors. Assist in the evaluation process by reviewing applications with detailed reviews and feedback for recommendation of funding • Work collaboratively with all divisions of DGCD as necessary • Review projects for applicability and level of Environmental Review required: Exempt, CENST, CEST, Environmental Assessment, or Environmental Impact Statement and maintain all Environmental Review clearances • Review and assess documents assembled by subrecipients and contractors including project descriptions, budgets, acquisition documents, Phase I and Phase II reports, work specifications, maps, photographs, and other information • Examine projects for factors including airport hazards, coastal barriers, flood plains, air quality, contamination and toxic substances, endangered species, explosive and flammable hazards, farmland protection, historic preservation, wetlands protection, noise abatement and control, sole source aquifers, and relocation plans • Assist in assigning and distributing projects and tasks • Ensure project files are completed accurately and comply with applicable guidelines and standards • Review documentation for project files to ensure that subrecipients, contractors, and subcontractors are appropriately expending awarded funds • Draft/update programmatic policies, procedures, and Standard Operating Procedures “SOP’s” • Ensure all HUD concerns and flags are cleared • Completes goal setting with staff quarterly and tracks staff performance • Commence and actively participate in Healthy Homes Production Grant Interdisciplinary Team Meetings “IDT’s” with coordination between the Office of Fiscal Operations and Competitive Compliance • Coordinate with the Program Operations Director and Commissioners on all issues, concerns, or requests concerning subrecipients, contractors, subcontractors or staff • Position will perform other duties as assigned Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Knowledge of HUD entitlement grants, municipal government administration, and functions • Knowledge of federal grant guidelines (i.e., 2 CFR Part 200, etc.) • Excellent team-working and team-building skills (“Team Player”) • Excellent verbal and written communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders • Knowledge of principles and practices of grant administration and management to include applicable federal and state laws, rules, and regulations • High energy and a passion for service and the strategic direction of the city, particularly as it relates to serving individuals with special housing and service needs • High emotional intelligence • Highly industrious with a strong work ethic; a sense of urgency/impatience for action • Integrity and humility that encourages and inspires constituents, a strong sense of judgment/business discernment • Able to thrive under pressure, consistently meeting expectations and commitments on tight deadlines • Knowledge of IDIS, Oracle, Microsoft Teams, SharePoint, HMIS, and Neighborly Software • Able to plan and organize work, communicate both orally and in writing, maintain effective working relationships, and gather, analyze, and synthesize data Minimum Education & Experience Requirements Bachelor’s degree in accounting, business administration, public administration, public policy, urban planning, human services, sociology, psychology, communications, or related field (equivalent professional experience may be considered for substitution for the required degree as an exception). 3-5 years of administrative experience, preferably in the public sector. Preferred Education & Experience Bachelor's degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years of supervisory and project management experience. Licensures & Certifications None required. Essential Capabilities & Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job. The position may require evening and weekend availability and local travel Closing Date/Time: 2024-11-28
Jul 27, 2024
Full Time
Posting Open Until Filled Salary Commensurate with Experience General Description & Classification Standards The Department of Grants & Community Development (DGCD) provides management and oversight for the City of Atlanta’s entitlement programs funded by the federal Department of Housing and Urban Development (HUD) and other associated grant programs, including but not limited to the Community Development Block Grants (CDBG) program, Home Investment Partnerships Act (HOME) program, Housing Opportunities for People With Aids (HOPWA), and the Emergency Solutions Grant Program (ESG), Healthy Homes Production Grant (HHPG), Lead Hazard Reduction Grant (LHRG), and assists with other grants within the department. This is a fully seasoned managerial level charged with responsibility for significant specialized functions within a department. Position manages a group of employees, typically with an intermediate supervisor, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department. Supervision Received The Healthy Homes Production Grant Manager reports directly to the Commissioner’s Office and the Program Operations Director. The direction received is general and focuses more on long-term and short-term operating objectives, organizational effectiveness, and operating results. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. • Oversee assigned staff job performance - this requires knowledge of those duties including managing a variety of federally funded contracts, agreements, procurement documentation, and all other relevant documentation • Maintain a working knowledge of all Healthy Homes Production Grant program policies and procedures and follow these procedures as updated. Ensures staff understands and follows all grant policies and procedures • Track all home addresses and projects from staff and assign or reassign staff projects as needed • Negotiate and prepare contracting with funded subrecipients, contractors, and sub-contractors • Provide risk analysis, project management, and project oversight for projects in compliance with all federal rules and regulations • Provides technical assistance where needed or requested • Participates and completes assigned HUD training • Assist with the subrecipients, contractors, and subcontractors’ performance and evaluation reports • Actively participate and assist in monitoring subrecipients, contractors, and subcontractors and monitor projects via IDIS, DRGR, HMIS, and other systems for compliance with Healthy Homes Production Grant compliance triggers. Coordinate with the Office of Competitive Compliance • Work with Financial Analysts to track and manage projects and assist in tracking the financial data of projects • Provide data and input for the department's Annual Action Plan (AAP), 5-year Consolidated Plan, Consolidated Annual Performance Evaluation Report (CAPER), and other ad hoc reports for the department • Assist with auditing projects for compliance and adherence to contract milestones/deliverables • Maintain working knowledge of Land Use Restriction Agreements (LURA), Leins, Intercreditor Agreements, subordination agreements, and other real estate documents as required • Collect and analyze data submitted by subrecipients and contractors to report within Oracle, SharePoint, IDIS, DRGR, HMIS, and other relevant databases to ensure accuracy. Recommends corrective action for subrecipients, contractors, and subcontractors. Assist in the evaluation process by reviewing applications with detailed reviews and feedback for recommendation of funding • Work collaboratively with all divisions of DGCD as necessary • Review projects for applicability and level of Environmental Review required: Exempt, CENST, CEST, Environmental Assessment, or Environmental Impact Statement and maintain all Environmental Review clearances • Review and assess documents assembled by subrecipients and contractors including project descriptions, budgets, acquisition documents, Phase I and Phase II reports, work specifications, maps, photographs, and other information • Examine projects for factors including airport hazards, coastal barriers, flood plains, air quality, contamination and toxic substances, endangered species, explosive and flammable hazards, farmland protection, historic preservation, wetlands protection, noise abatement and control, sole source aquifers, and relocation plans • Assist in assigning and distributing projects and tasks • Ensure project files are completed accurately and comply with applicable guidelines and standards • Review documentation for project files to ensure that subrecipients, contractors, and subcontractors are appropriately expending awarded funds • Draft/update programmatic policies, procedures, and Standard Operating Procedures “SOP’s” • Ensure all HUD concerns and flags are cleared • Completes goal setting with staff quarterly and tracks staff performance • Commence and actively participate in Healthy Homes Production Grant Interdisciplinary Team Meetings “IDT’s” with coordination between the Office of Fiscal Operations and Competitive Compliance • Coordinate with the Program Operations Director and Commissioners on all issues, concerns, or requests concerning subrecipients, contractors, subcontractors or staff • Position will perform other duties as assigned Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Knowledge of HUD entitlement grants, municipal government administration, and functions • Knowledge of federal grant guidelines (i.e., 2 CFR Part 200, etc.) • Excellent team-working and team-building skills (“Team Player”) • Excellent verbal and written communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders • Knowledge of principles and practices of grant administration and management to include applicable federal and state laws, rules, and regulations • High energy and a passion for service and the strategic direction of the city, particularly as it relates to serving individuals with special housing and service needs • High emotional intelligence • Highly industrious with a strong work ethic; a sense of urgency/impatience for action • Integrity and humility that encourages and inspires constituents, a strong sense of judgment/business discernment • Able to thrive under pressure, consistently meeting expectations and commitments on tight deadlines • Knowledge of IDIS, Oracle, Microsoft Teams, SharePoint, HMIS, and Neighborly Software • Able to plan and organize work, communicate both orally and in writing, maintain effective working relationships, and gather, analyze, and synthesize data Minimum Education & Experience Requirements Bachelor’s degree in accounting, business administration, public administration, public policy, urban planning, human services, sociology, psychology, communications, or related field (equivalent professional experience may be considered for substitution for the required degree as an exception). 3-5 years of administrative experience, preferably in the public sector. Preferred Education & Experience Bachelor's degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years of supervisory and project management experience. Licensures & Certifications None required. Essential Capabilities & Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job. The position may require evening and weekend availability and local travel Closing Date/Time: 2024-11-28
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: CA1609A FIRST DAY OF FILING: Tuesday, May 28, 2024 at 8:00 A.M. (PT) Until the needs of the service are met and is subject to closure without prior notice. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: We are seeking qualified candidates to fill Senior Public Information Specialist vacancies in our Communications division at DCBA. DEFINITION: Initiates, plans, develops, maintains, evaluates, implements, and coordinates a more complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level manager or Communications Manager and are responsible for initiating, planning, developing, maintaining, evaluating, implementing, and coordinating more complex public information programs which may be highly-visible, controversial, or sensitive in nature. This class serves a lead role in organization crisis communications or emergency communication responses and provides media training for departmental subject matter experts representing the department before civic and community groups. Positions are characterized by performing the more complex public information functions, such as communicating with members of the news media; developing crisis communications plans; planning, writing, editing, and preparing the more complicated and sensitive material for dissemination through various communication channels, as well as researching departmental programs and investigating and resolving concerns regarding departmental matters. Positions in this class provide technical guidance to other professional, technical, and/or support staff assigned to public information activities. Incumbents must demonstrate a sophisticated understanding of methods of communicating with the County’s diverse, multilingual communities, and must possess professional-level verbal and written communication skills, applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents apply their substantial knowledge in utilizing various media outlets and social media platforms, including hyperlocal and ethnic media outlets. Incumbents in this class must have extensive knowledge of the Public Records Act. This class may also serve as a supervisor. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Serves as a key resource to executive management, advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and may assign work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Supervises the development and execution of communication strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports, and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Serves as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department, monitors media channels and informs management accordingly. Works with department representatives to develop communications such as an annual report, annual budget, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disaster by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Staffs public information booth and make presentations to community groups. Develops and manages annual operating budget and provides fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Requirements SELECTION REQUIREMENTS: A Bachelor's degree*, or higher, from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Four years of experience at the level of Los Angeles County’s class of Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a public information program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *To receive credit for the required degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to Ahsu@dcba.lacounty.gov and indicate your name, the exam name, and the exam number. **A Los Angeles County Public Information Specialist is defined as one who i nitiates, plans, develops, maintains, evaluates, implements, and coordinates a public information and engagement program for a County department. ***A Public Information program is one in which information is disseminated to internal and external audiences for the purpose of informing the public in support of an organization’s goals. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will be accepted for this examination. Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Experience performing public information work for a government agency Experience using various social media platforms to communicate internally and externally, managing, and creating content for an organization’s website Experience providing technical guidance and supervision over other public information staff Experience working with the public, external organizations, media and press to communicate an organization’s message to the public in support of its goals and purpose Experience managing and creating organizations publications utilizing software such as MS PowerPoint, Adobe/Illustrator, Photoshop, Canva and Vizio Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Alvin Hsu, at Ahsu@dcba.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. For more information, please visit their website at https://lacountylibrary.org or contact the specific libraries directly. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 948-2895 TELETYPE PHONE NUMBER: (800) 899-4099 ALTERNATE TELETYPE PHONE NUMBER: (800) 897- 0077 DEPARTMENT CONTACT Alvin Hsu, Exam Analyst (213) 948-2895 AHsu@dcba.lacounty.gov For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: CA1609A FIRST DAY OF FILING: Tuesday, May 28, 2024 at 8:00 A.M. (PT) Until the needs of the service are met and is subject to closure without prior notice. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: We are seeking qualified candidates to fill Senior Public Information Specialist vacancies in our Communications division at DCBA. DEFINITION: Initiates, plans, develops, maintains, evaluates, implements, and coordinates a more complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level manager or Communications Manager and are responsible for initiating, planning, developing, maintaining, evaluating, implementing, and coordinating more complex public information programs which may be highly-visible, controversial, or sensitive in nature. This class serves a lead role in organization crisis communications or emergency communication responses and provides media training for departmental subject matter experts representing the department before civic and community groups. Positions are characterized by performing the more complex public information functions, such as communicating with members of the news media; developing crisis communications plans; planning, writing, editing, and preparing the more complicated and sensitive material for dissemination through various communication channels, as well as researching departmental programs and investigating and resolving concerns regarding departmental matters. Positions in this class provide technical guidance to other professional, technical, and/or support staff assigned to public information activities. Incumbents must demonstrate a sophisticated understanding of methods of communicating with the County’s diverse, multilingual communities, and must possess professional-level verbal and written communication skills, applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents apply their substantial knowledge in utilizing various media outlets and social media platforms, including hyperlocal and ethnic media outlets. Incumbents in this class must have extensive knowledge of the Public Records Act. This class may also serve as a supervisor. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Serves as a key resource to executive management, advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and may assign work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Supervises the development and execution of communication strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports, and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Serves as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department, monitors media channels and informs management accordingly. Works with department representatives to develop communications such as an annual report, annual budget, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disaster by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Staffs public information booth and make presentations to community groups. Develops and manages annual operating budget and provides fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Requirements SELECTION REQUIREMENTS: A Bachelor's degree*, or higher, from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Four years of experience at the level of Los Angeles County’s class of Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a public information program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *To receive credit for the required degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to Ahsu@dcba.lacounty.gov and indicate your name, the exam name, and the exam number. **A Los Angeles County Public Information Specialist is defined as one who i nitiates, plans, develops, maintains, evaluates, implements, and coordinates a public information and engagement program for a County department. ***A Public Information program is one in which information is disseminated to internal and external audiences for the purpose of informing the public in support of an organization’s goals. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will be accepted for this examination. Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Experience performing public information work for a government agency Experience using various social media platforms to communicate internally and externally, managing, and creating content for an organization’s website Experience providing technical guidance and supervision over other public information staff Experience working with the public, external organizations, media and press to communicate an organization’s message to the public in support of its goals and purpose Experience managing and creating organizations publications utilizing software such as MS PowerPoint, Adobe/Illustrator, Photoshop, Canva and Vizio Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Alvin Hsu, at Ahsu@dcba.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. For more information, please visit their website at https://lacountylibrary.org or contact the specific libraries directly. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 948-2895 TELETYPE PHONE NUMBER: (800) 899-4099 ALTERNATE TELETYPE PHONE NUMBER: (800) 897- 0077 DEPARTMENT CONTACT Alvin Hsu, Exam Analyst (213) 948-2895 AHsu@dcba.lacounty.gov For detailed information, please click here
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Minimum Education & Experience Requirements Bachelor’s degree in accounting, business administration, public administration, public policy, urban planning, human services, sociology, psychology, communications or related field (equivalent professional experience may be considered for substitution for the required degree as an exception). 3-5 years of administrative experience, preferably in the public sector. Preferred Education & Experience Bachelor's degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years of supervisory and project management experience. Licensures & Certifications None required. Essential Capabilities & Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Position may require evening and weekend availability and local travel. Closing Date/Time: 2024-11-28
Aug 14, 2024
Full Time
Minimum Education & Experience Requirements Bachelor’s degree in accounting, business administration, public administration, public policy, urban planning, human services, sociology, psychology, communications or related field (equivalent professional experience may be considered for substitution for the required degree as an exception). 3-5 years of administrative experience, preferably in the public sector. Preferred Education & Experience Bachelor's degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years of supervisory and project management experience. Licensures & Certifications None required. Essential Capabilities & Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Position may require evening and weekend availability and local travel. Closing Date/Time: 2024-11-28
Sonoma County, CA
Santa Rosa, California, United States
Position Information THE COUNTY OF SONOMA INVITES YOUR INTEREST IN THE POSITION OF ASSISTANT COUNTY ADMINISTRATOR The annual salary for the Assistant County Administrator is $235,072-$285,726, depending upon experience. Please click here to view our color brochure. Nestled in the heart of Northern California Wine Country, Sonoma County is the largest county in the North Bay region of the San Francisco Bay Area, covering over 1,600 square miles. It is located in the northernmost part of the Bay Area, about 30 miles north of San Francisco, and is bordered by the Pacific Ocean to the west, Marin County and San Pablo Bay to the south, and Solano, Napa, and Lake Counties to the east. Sonoma County is known for amazing wines and legendary vineyards, as well as organic produce and sustainable farming. The county is also home to the scenic Russian River, a popular tourist destination where residents and visitors enjoy kayaking, canoeing, fishing, and swimming. Encompassing nine cities and five federally recognized tribes, more than a third of Sonoma County’s almost 500,000 residents live in the City of Santa Rosa, the county seat, and a quarter in unincorporated areas. Downtown areas such as Santa Rosa, Petaluma, Sonoma, Healdsburg, and Guerneville offer a mix of historic architecture, boutique shopping, and gourmet dining, providing a small-town feel with modern amenities. Festivals, farmers' markets, and cultural events celebrate local talent and traditions. The county enjoys a diverse economy that includes agriculture, a world-class wine region, technology, healthcare, tourism, manufacturing, craft brewing, retail, and professional services. While the latest census data shows that Sonoma County’s proportion of white residents remains higher than the national average, the share of residents who identify as Hispanic or Latino also ranks higher than the national average, making up more than a quarter of residents (29% in 2022). 37% of County residents identify as Black, Indigenous, and People of Color. Education levels in Sonoma County exceed the national average and the county’s public school system ranks considerably high within the state, including innovative charter schools and high-quality secondary education options at Santa Rosa Junior College and Sonoma State University. In 2022, the median household income in Sonoma County was $99,266. Although home prices reflect the value of living in an area that offers abundant amenities, the prices of Sonoma County homes remain among the more affordable in the greater Bay Area. Visit http://www.sonomacounty.ca.gov and https://sonomacountyconnections.org for additional information about Sonoma County—the place to live, work, and build your career legacy. The Organization Named by Forbes Magazine as one of America’s 500 Best Midsized Employers the last three years in a row, one of only two government agencies in California to make the 2024 list, the County of Sonoma has a mission to enrich the quality of life in Sonoma County through superior public services. Sonoma County is a general law county. The primary governing body is the Sonoma County Board of Supervisors, which consists of five members elected by the residents of their respective districts on a nonpartisan basis. These supervisors serve four-year terms, during which they are responsible for making policy decisions, adopting budgets, overseeing the County's departments and agencies, and discussing and deciding on matters ranging from public safety to infrastructure development. The Board of Supervisors is fully committed to a mission and vision that values high-quality services to support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The Sonoma County 2021-2026 Strategic Plan is based on the following pillars: Climate Action and Resilience, Healthy and Safe Communities, Racial Equity and Social Justice, Resilient Infrastructure, and Organizational Excellence. For more information, visit www.socostrategicplan.org . The County provides a full range of services to the community through 27 departments and agencies. The fiscal year 2024-2025 budget is approximately $2.46 billion, with 4,462 full-time equivalent (FTE) staff positions. The County Administrator’s Office The County Administrator's Office (CAO) team promotes a sustainable and equitable future for the community by making collaborative, transparent, and informed policy recommendations to the Board of Supervisors. Major activities of the Office include budget preparation, acting as Clerk to the Board of Supervisors, Board meeting agenda preparation, executing Board direction, labor negotiations, management and support of departments and agency leaders, legislative affairs, fiscal and programmatic assessments, community outreach and public information, providing oversight of the preparation of the Capital Improvement Program, climate action, special projects, and the monitoring of the Strategic Plan initiatives’ progress. In serving the Board and the public, the Office manages a high volume of diverse and exciting work, often pivoting quickly between projects. In May 2024, the Board approved transitioning from a County Administrator to a County Executive administrative governance model, where the County Executive became responsible for day-to-day oversight and supervision of almost all non-elected department-agency heads/directors, except where otherwise provided by state law. This brings the Office’s authority, which varies in responsibilities among departments/agencies, to supporting 17 County leaders. The CAO team's current focus is effectively facilitating this transition, which brings opportunities for increased operational efficiencies, and effectiveness, as well as improvements to the overall coordination, collaboration, teamwork, and consistency throughout the organization. The recent addition of this second Assistant County Administrator position will enable the County Executive to provide greater support to the various County leaders. The Office’s fiscal year 2024-2025 budget is $22.1 million, with a staffing component of 80 full-time equivalent team members. The department leadership team includes the County Executive, two Assistant County Administrators, two Deputy County Administrators, the Chief Deputy Clerk of the Board, the County Communications Manager, and the Climate Action & Resiliency Director. For additional information, visit www.sonoma-county.org . The Position The Assistant County Administrator plays a critical role on the County’s leadership team by assisting the County Executive in making major financial, administrative, and policy recommendations to the Board, as well as conducting or directing special projects and the analysis of public policy issues that are complex, difficult, and often of a sensitive nature. Additionally, the incumbent hired into this position will handle the day-to-day operational support of County departments/agencies as well as share in the responsibility of managing the County Administrator’s department operations and staff. The Assistant County Administrator will champion and implement improvements to County systems that help bring consistency and collaboration throughout the organization, serve as a key and visible partner to local governments and partners, and may represent the County and its community-serving functions. The wide breadth of County functions and the complexity of the County’s budget, combined with the legal, legislative, and operational complexities within the various departments, special districts, and agencies, make this role especially appealing to proven executives who enjoy an active and central position in a fast-paced, supportive, and energizing team environment. The Ideal Candidate The ideal candidate for this position is a confident, dynamic, enthusiastic, positive, gracious, tenured, service-oriented leader with a passion for learning, innovation, continuous improvement, and delivering results. They like to rise to a challenge individually and be part of a team. Someone committed to a culture of innovation, trust, accountability, transparency, shared purpose, cohesion, collaboration, and putting forward their best work is desired. A standout candidate can strategically lead, communicate effectively, adeptly oversee policy, systems, and fiscal priorities, demonstrate strong political acumen, proactively solve problems, and seek and lead executing solutions. They are naturally accountable, know how to set clear expectations and deliver results, are willing to roll up their sleeves, get the work done, and take responsibility when needed. Moreover, genuine collaboration and teamwork are easy for them to achieve. They are committed to championing a “one County” perspective and leading organizational change to break down silos. The ideal candidate also has excellent written and verbal communication skills and the ability to effectively facilitate and mediate groups. Candidates should possess extensive public administration and management knowledge, familiarity with county government organization and functions, their relationship to federal, state, and municipal governments, as well as demonstrated legislative experience. The Assistant County Administrator will also recognize and champion the County’s diversity, vibrant cultures, populations, visions, and varied communities across all demographics and socio-economic levels to advance its mission of enriching the quality of life in Sonoma County through superior public services. The minimum qualifications for this position typically include a bachelor’s degree in business administration, public administration, management, finance, economics, or accounting, and five years of increasingly responsible experience in a private or governmental agency with responsibility in administration or financial analysis, including systems, procedures, and program evaluation. Additional qualifying experience may be substituted for the college education on a year-for-year basis. At least two years of experience in a responsible executive-level administrative or management capacity with a governmental/public sector agency, including supervising professional-level staff, is required. The most qualified and desirable candidates will possess an executive management background that includes at least five years in the capacity of County Administrator, Assistant/Deputy County Administrator, County Department Head, Assistant/Deputy Department Head, City Manager, Assistant/Deputy City Manager, or a related position within a complex and challenging public sector environment. What We Offer The annual salary range for the Assistant County Administrator is $235,072 - $285,726, depending upon experience. In addition, the County of Sonoma provides a robust benefits package. Benefits described herein do not represent a contract and may be changed without notice. Paid Time Off - Competitive vacation accrual and additional management leave annually; 12 paid holidays and an additional 8 floating holiday hours per year; generous sick leave accruals. Health Benefits - A range of health plans with several options, in which the premium benefits cover 100% of the employee's cost; dental, vision, disability, life insurance, wellness and professional development, and more. Retiremen t - County Employees Retirement Law of 1937, which has reciprocity with other public retirement systems. Retirement is fully integrated with Social Security. New employees, as defined and eligible, will be PEPRA plan members and receive a 2.5% at 67 formula, or those individuals who meet certain criteria, including establishing reciprocity eligibility, will be Legacy plan members and receive 3% at 60. For more information about reciprocity, please visit Sonoma County Employees’ Retirement Association website at https://scretire.org/ Incentive Retirement Saving Plan - A defined contribution 401(a) plan; a 3% County “foundation” contribution and voluntary IRS 457 plan Pre-Tax employee contribution up to IRS annual maximum, plus a 100% County match of employee contribution deposit into the 401(a) account (up to 1% of base salary). Post-Retirement Medical - County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Relocation Reimbursement - Reimbursement may be authorized for the successful candidate. Cell Phone Stipend - Optional monthly stipend of $50/month (if not assigned a County-issued phone). Employee Assistance Program - County offered at no employee cost. Hybrid Work Policy - The County Administrator’s Office team members are allowed a maximum of 2 days/week of remote work. While flexible work arrangements are acceptable as needed, this position is expected to be onsite most of the time. Additional details on employment for management employees may be found in the Salary Resolution here . Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, five years of progressively responsible experience in a private or governmental agency with responsibilities in administration or financial analysis, including systems, procedures and programs evaluation, including two years of experience in a responsible administrative or management capacity with a governmental agency including the supervision of professional level staff. Education: Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited college or university with a degree in business administration, public administration, management, finance, economics, or accounting, would provide the knowledge and abilities. Additional qualifying experience may be substituted for the college education on a year-for-year basis. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Extensive knowledge of: the principles and practices of public administration, organization and management; County government organization and functions and their relationship to federal, state and municipal governments; research methodology, report writing and basic statistics; written and oral communications, language mechanics, syntax and English composition. Extensive knowledge and ability to: interpret the laws, rules and regulations governing the operation of County government. Considerable knowledge of: group dynamics as it relates to public organizations; modern office methods and procedures; principles and practices of supervision; principles and practices of employee relations. Ability to: effectively assemble, organize and present, in either written or oral form, the logical conclusions and sound recommendations resulting from the analysis of administrative, financial, factual, or other information derived from a variety of sources; develop, organize and effectively coordinate programs and activities; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving highly specialized administrative and management problems; analyze complex budgets and fiscal practices of County departments; understand, interpret and apply provisions of applicable laws, ordinances, rules, regulations, and operating procedures; orient, train, supervise and evaluate subordinate staff; analyze situations and take appropriate courses of action; perform data collection, interpretation and evaluation pertaining to administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; utilize sound judgment, tactfulness, persuasion and authority in relationships with subordinates, County officials, administrative personnel, and the general public; respond in a timely and flexible manner to requests by the Board of Supervisors. Selection Procedure & Some Helpful Tips When Applying The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of the application and be as thorough as possible when responding to the supplemental questions. Candidates must complete the supplemental questions at the end of this job announcement to be considered; please also upload/attach a resume and cover letter which articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position to your application. This is a position in the classified service. Therefore, an application screening will be conducted to evaluate satisfaction of minimum qualifications. Candidates considered most qualified from the application screening will be invited to a Panel Interview. The most appropriate candidates from the Panel Interview will be forwarded for a Final Selection Interview with the County Executive. SELECTION PROCESS & KEY TENTATIVE DATES Accepting application materials through October 10, 2024 Panel Interviews - October 29, 2024 Final Selection Interviews with County Executive - October 30, 2024 Please be mindful of the planned timeframe. Although it may be subject to change, it would be wise to plan availability around these dates and submit application materials as early as possible. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. TO APPLY To apply for this exciting and special career opportunity, please go to www.yourpath2sonomacounty.org to submit an online job application, including a resume and cover letter that articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position, as well as respond to the supplemental questions. The filing deadline is Thursday, October 10, 2024, by 11:59PM. Please do not hesitate to contact Danielle Noble, Executive Recruiter with Peckham & McKenney, toll-free at (866) 912-1919 if you have any questions regarding this position or the recruitment process. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/10/2024 11:59 PM Pacific
Aug 30, 2024
Full Time
Position Information THE COUNTY OF SONOMA INVITES YOUR INTEREST IN THE POSITION OF ASSISTANT COUNTY ADMINISTRATOR The annual salary for the Assistant County Administrator is $235,072-$285,726, depending upon experience. Please click here to view our color brochure. Nestled in the heart of Northern California Wine Country, Sonoma County is the largest county in the North Bay region of the San Francisco Bay Area, covering over 1,600 square miles. It is located in the northernmost part of the Bay Area, about 30 miles north of San Francisco, and is bordered by the Pacific Ocean to the west, Marin County and San Pablo Bay to the south, and Solano, Napa, and Lake Counties to the east. Sonoma County is known for amazing wines and legendary vineyards, as well as organic produce and sustainable farming. The county is also home to the scenic Russian River, a popular tourist destination where residents and visitors enjoy kayaking, canoeing, fishing, and swimming. Encompassing nine cities and five federally recognized tribes, more than a third of Sonoma County’s almost 500,000 residents live in the City of Santa Rosa, the county seat, and a quarter in unincorporated areas. Downtown areas such as Santa Rosa, Petaluma, Sonoma, Healdsburg, and Guerneville offer a mix of historic architecture, boutique shopping, and gourmet dining, providing a small-town feel with modern amenities. Festivals, farmers' markets, and cultural events celebrate local talent and traditions. The county enjoys a diverse economy that includes agriculture, a world-class wine region, technology, healthcare, tourism, manufacturing, craft brewing, retail, and professional services. While the latest census data shows that Sonoma County’s proportion of white residents remains higher than the national average, the share of residents who identify as Hispanic or Latino also ranks higher than the national average, making up more than a quarter of residents (29% in 2022). 37% of County residents identify as Black, Indigenous, and People of Color. Education levels in Sonoma County exceed the national average and the county’s public school system ranks considerably high within the state, including innovative charter schools and high-quality secondary education options at Santa Rosa Junior College and Sonoma State University. In 2022, the median household income in Sonoma County was $99,266. Although home prices reflect the value of living in an area that offers abundant amenities, the prices of Sonoma County homes remain among the more affordable in the greater Bay Area. Visit http://www.sonomacounty.ca.gov and https://sonomacountyconnections.org for additional information about Sonoma County—the place to live, work, and build your career legacy. The Organization Named by Forbes Magazine as one of America’s 500 Best Midsized Employers the last three years in a row, one of only two government agencies in California to make the 2024 list, the County of Sonoma has a mission to enrich the quality of life in Sonoma County through superior public services. Sonoma County is a general law county. The primary governing body is the Sonoma County Board of Supervisors, which consists of five members elected by the residents of their respective districts on a nonpartisan basis. These supervisors serve four-year terms, during which they are responsible for making policy decisions, adopting budgets, overseeing the County's departments and agencies, and discussing and deciding on matters ranging from public safety to infrastructure development. The Board of Supervisors is fully committed to a mission and vision that values high-quality services to support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The Sonoma County 2021-2026 Strategic Plan is based on the following pillars: Climate Action and Resilience, Healthy and Safe Communities, Racial Equity and Social Justice, Resilient Infrastructure, and Organizational Excellence. For more information, visit www.socostrategicplan.org . The County provides a full range of services to the community through 27 departments and agencies. The fiscal year 2024-2025 budget is approximately $2.46 billion, with 4,462 full-time equivalent (FTE) staff positions. The County Administrator’s Office The County Administrator's Office (CAO) team promotes a sustainable and equitable future for the community by making collaborative, transparent, and informed policy recommendations to the Board of Supervisors. Major activities of the Office include budget preparation, acting as Clerk to the Board of Supervisors, Board meeting agenda preparation, executing Board direction, labor negotiations, management and support of departments and agency leaders, legislative affairs, fiscal and programmatic assessments, community outreach and public information, providing oversight of the preparation of the Capital Improvement Program, climate action, special projects, and the monitoring of the Strategic Plan initiatives’ progress. In serving the Board and the public, the Office manages a high volume of diverse and exciting work, often pivoting quickly between projects. In May 2024, the Board approved transitioning from a County Administrator to a County Executive administrative governance model, where the County Executive became responsible for day-to-day oversight and supervision of almost all non-elected department-agency heads/directors, except where otherwise provided by state law. This brings the Office’s authority, which varies in responsibilities among departments/agencies, to supporting 17 County leaders. The CAO team's current focus is effectively facilitating this transition, which brings opportunities for increased operational efficiencies, and effectiveness, as well as improvements to the overall coordination, collaboration, teamwork, and consistency throughout the organization. The recent addition of this second Assistant County Administrator position will enable the County Executive to provide greater support to the various County leaders. The Office’s fiscal year 2024-2025 budget is $22.1 million, with a staffing component of 80 full-time equivalent team members. The department leadership team includes the County Executive, two Assistant County Administrators, two Deputy County Administrators, the Chief Deputy Clerk of the Board, the County Communications Manager, and the Climate Action & Resiliency Director. For additional information, visit www.sonoma-county.org . The Position The Assistant County Administrator plays a critical role on the County’s leadership team by assisting the County Executive in making major financial, administrative, and policy recommendations to the Board, as well as conducting or directing special projects and the analysis of public policy issues that are complex, difficult, and often of a sensitive nature. Additionally, the incumbent hired into this position will handle the day-to-day operational support of County departments/agencies as well as share in the responsibility of managing the County Administrator’s department operations and staff. The Assistant County Administrator will champion and implement improvements to County systems that help bring consistency and collaboration throughout the organization, serve as a key and visible partner to local governments and partners, and may represent the County and its community-serving functions. The wide breadth of County functions and the complexity of the County’s budget, combined with the legal, legislative, and operational complexities within the various departments, special districts, and agencies, make this role especially appealing to proven executives who enjoy an active and central position in a fast-paced, supportive, and energizing team environment. The Ideal Candidate The ideal candidate for this position is a confident, dynamic, enthusiastic, positive, gracious, tenured, service-oriented leader with a passion for learning, innovation, continuous improvement, and delivering results. They like to rise to a challenge individually and be part of a team. Someone committed to a culture of innovation, trust, accountability, transparency, shared purpose, cohesion, collaboration, and putting forward their best work is desired. A standout candidate can strategically lead, communicate effectively, adeptly oversee policy, systems, and fiscal priorities, demonstrate strong political acumen, proactively solve problems, and seek and lead executing solutions. They are naturally accountable, know how to set clear expectations and deliver results, are willing to roll up their sleeves, get the work done, and take responsibility when needed. Moreover, genuine collaboration and teamwork are easy for them to achieve. They are committed to championing a “one County” perspective and leading organizational change to break down silos. The ideal candidate also has excellent written and verbal communication skills and the ability to effectively facilitate and mediate groups. Candidates should possess extensive public administration and management knowledge, familiarity with county government organization and functions, their relationship to federal, state, and municipal governments, as well as demonstrated legislative experience. The Assistant County Administrator will also recognize and champion the County’s diversity, vibrant cultures, populations, visions, and varied communities across all demographics and socio-economic levels to advance its mission of enriching the quality of life in Sonoma County through superior public services. The minimum qualifications for this position typically include a bachelor’s degree in business administration, public administration, management, finance, economics, or accounting, and five years of increasingly responsible experience in a private or governmental agency with responsibility in administration or financial analysis, including systems, procedures, and program evaluation. Additional qualifying experience may be substituted for the college education on a year-for-year basis. At least two years of experience in a responsible executive-level administrative or management capacity with a governmental/public sector agency, including supervising professional-level staff, is required. The most qualified and desirable candidates will possess an executive management background that includes at least five years in the capacity of County Administrator, Assistant/Deputy County Administrator, County Department Head, Assistant/Deputy Department Head, City Manager, Assistant/Deputy City Manager, or a related position within a complex and challenging public sector environment. What We Offer The annual salary range for the Assistant County Administrator is $235,072 - $285,726, depending upon experience. In addition, the County of Sonoma provides a robust benefits package. Benefits described herein do not represent a contract and may be changed without notice. Paid Time Off - Competitive vacation accrual and additional management leave annually; 12 paid holidays and an additional 8 floating holiday hours per year; generous sick leave accruals. Health Benefits - A range of health plans with several options, in which the premium benefits cover 100% of the employee's cost; dental, vision, disability, life insurance, wellness and professional development, and more. Retiremen t - County Employees Retirement Law of 1937, which has reciprocity with other public retirement systems. Retirement is fully integrated with Social Security. New employees, as defined and eligible, will be PEPRA plan members and receive a 2.5% at 67 formula, or those individuals who meet certain criteria, including establishing reciprocity eligibility, will be Legacy plan members and receive 3% at 60. For more information about reciprocity, please visit Sonoma County Employees’ Retirement Association website at https://scretire.org/ Incentive Retirement Saving Plan - A defined contribution 401(a) plan; a 3% County “foundation” contribution and voluntary IRS 457 plan Pre-Tax employee contribution up to IRS annual maximum, plus a 100% County match of employee contribution deposit into the 401(a) account (up to 1% of base salary). Post-Retirement Medical - County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Relocation Reimbursement - Reimbursement may be authorized for the successful candidate. Cell Phone Stipend - Optional monthly stipend of $50/month (if not assigned a County-issued phone). Employee Assistance Program - County offered at no employee cost. Hybrid Work Policy - The County Administrator’s Office team members are allowed a maximum of 2 days/week of remote work. While flexible work arrangements are acceptable as needed, this position is expected to be onsite most of the time. Additional details on employment for management employees may be found in the Salary Resolution here . Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, five years of progressively responsible experience in a private or governmental agency with responsibilities in administration or financial analysis, including systems, procedures and programs evaluation, including two years of experience in a responsible administrative or management capacity with a governmental agency including the supervision of professional level staff. Education: Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited college or university with a degree in business administration, public administration, management, finance, economics, or accounting, would provide the knowledge and abilities. Additional qualifying experience may be substituted for the college education on a year-for-year basis. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Extensive knowledge of: the principles and practices of public administration, organization and management; County government organization and functions and their relationship to federal, state and municipal governments; research methodology, report writing and basic statistics; written and oral communications, language mechanics, syntax and English composition. Extensive knowledge and ability to: interpret the laws, rules and regulations governing the operation of County government. Considerable knowledge of: group dynamics as it relates to public organizations; modern office methods and procedures; principles and practices of supervision; principles and practices of employee relations. Ability to: effectively assemble, organize and present, in either written or oral form, the logical conclusions and sound recommendations resulting from the analysis of administrative, financial, factual, or other information derived from a variety of sources; develop, organize and effectively coordinate programs and activities; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving highly specialized administrative and management problems; analyze complex budgets and fiscal practices of County departments; understand, interpret and apply provisions of applicable laws, ordinances, rules, regulations, and operating procedures; orient, train, supervise and evaluate subordinate staff; analyze situations and take appropriate courses of action; perform data collection, interpretation and evaluation pertaining to administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; utilize sound judgment, tactfulness, persuasion and authority in relationships with subordinates, County officials, administrative personnel, and the general public; respond in a timely and flexible manner to requests by the Board of Supervisors. Selection Procedure & Some Helpful Tips When Applying The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of the application and be as thorough as possible when responding to the supplemental questions. Candidates must complete the supplemental questions at the end of this job announcement to be considered; please also upload/attach a resume and cover letter which articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position to your application. This is a position in the classified service. Therefore, an application screening will be conducted to evaluate satisfaction of minimum qualifications. Candidates considered most qualified from the application screening will be invited to a Panel Interview. The most appropriate candidates from the Panel Interview will be forwarded for a Final Selection Interview with the County Executive. SELECTION PROCESS & KEY TENTATIVE DATES Accepting application materials through October 10, 2024 Panel Interviews - October 29, 2024 Final Selection Interviews with County Executive - October 30, 2024 Please be mindful of the planned timeframe. Although it may be subject to change, it would be wise to plan availability around these dates and submit application materials as early as possible. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. TO APPLY To apply for this exciting and special career opportunity, please go to www.yourpath2sonomacounty.org to submit an online job application, including a resume and cover letter that articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position, as well as respond to the supplemental questions. The filing deadline is Thursday, October 10, 2024, by 11:59PM. Please do not hesitate to contact Danielle Noble, Executive Recruiter with Peckham & McKenney, toll-free at (866) 912-1919 if you have any questions regarding this position or the recruitment process. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/10/2024 11:59 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Power's Utility Technology Services Division is looking for a Senior Technology Project Manager to join our team! This position is responsible for managing complex, multi-disciplinary projects to implement, upgrade, enhance and replace critical technology infrastructure for Tacoma Public Utilities. The Senior Technology Project Manager is a primary point of contact for the management of high-risk, high value projects. Further, the Senior Technology Project Manager is a reliable operator who consistently delivers good results, meeting or exceeding customer expectations. The Senior Technology Project Manager is responsible for managing and integrating the scope, time, cost, quality, success factors, benefits, human resources, communications, procurement and organizational change on projects to meet the business needs and ensure they are aligned to strategic plans. This position also performs in a leadership and management capacity within the PMO; coaching and mentoring other project managers, assisting in work group maturity related initiatives and supporting continuous improvement efforts within the PMO. This position contains the experience and skillset to employ and combine project management methodologies to affect change and deliver value in one or more of the following areas: business change, IT infrastructure and applications, and systems integration. Responsibilities include: Organize, plan, oversee and execute complex, high-risk, high-value technology projects in the Utility Technology Services (UTS) portfolio, and other business units as assigned; using industry-standard project management methodologies. Lead the initiation and planning phases of projects, development of project planning documents, schedules, RFPs, contracts and budget management. As well, building and maintaining positive relationships with project stakeholders, including internal and external groups; to explain difficult project challenges, foster project sponsorship and partnership. Supervise, develop and manage project teams. Manage project risks and issues and make recommendations for corrective actions. Identify project success factors and benefits, ensuring project activities are deliberately planned to achieve project value. Conduct post project reviews and support ongoing benefits measurement. Manage project team SharePoint sites. Coordinate project reporting with the Project Management Office (PMO). Qualifications Minimum Education* Bachelor's degree in computer science, information technology, business administration or directly related field Minimum Experience* 5 years of progressively responsible experience in IT project management including 1 year prior at senior, lead and/or supervisory level *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Based on assignment: Project Management Professional (PMP) certification PMI Agile Certified Practitioner (PMI-ACP) ITIL (Information Technology Infrastructure Library certification Program Management Professional (PgMP) PMI Risk Management Professional (PMI-RMP) Portfolio Management Professional (PfMP) Certification in enterprise project management methodology such as Six-Sigma or equivalent Selection Process & Supplemental Information This recruitment is being managed by Kye Merritt. If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with her on LinkedIn. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve more than 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/17/2024 5:00 PM Pacific
Sep 04, 2024
Full Time
Position Description Tacoma Power's Utility Technology Services Division is looking for a Senior Technology Project Manager to join our team! This position is responsible for managing complex, multi-disciplinary projects to implement, upgrade, enhance and replace critical technology infrastructure for Tacoma Public Utilities. The Senior Technology Project Manager is a primary point of contact for the management of high-risk, high value projects. Further, the Senior Technology Project Manager is a reliable operator who consistently delivers good results, meeting or exceeding customer expectations. The Senior Technology Project Manager is responsible for managing and integrating the scope, time, cost, quality, success factors, benefits, human resources, communications, procurement and organizational change on projects to meet the business needs and ensure they are aligned to strategic plans. This position also performs in a leadership and management capacity within the PMO; coaching and mentoring other project managers, assisting in work group maturity related initiatives and supporting continuous improvement efforts within the PMO. This position contains the experience and skillset to employ and combine project management methodologies to affect change and deliver value in one or more of the following areas: business change, IT infrastructure and applications, and systems integration. Responsibilities include: Organize, plan, oversee and execute complex, high-risk, high-value technology projects in the Utility Technology Services (UTS) portfolio, and other business units as assigned; using industry-standard project management methodologies. Lead the initiation and planning phases of projects, development of project planning documents, schedules, RFPs, contracts and budget management. As well, building and maintaining positive relationships with project stakeholders, including internal and external groups; to explain difficult project challenges, foster project sponsorship and partnership. Supervise, develop and manage project teams. Manage project risks and issues and make recommendations for corrective actions. Identify project success factors and benefits, ensuring project activities are deliberately planned to achieve project value. Conduct post project reviews and support ongoing benefits measurement. Manage project team SharePoint sites. Coordinate project reporting with the Project Management Office (PMO). Qualifications Minimum Education* Bachelor's degree in computer science, information technology, business administration or directly related field Minimum Experience* 5 years of progressively responsible experience in IT project management including 1 year prior at senior, lead and/or supervisory level *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Based on assignment: Project Management Professional (PMP) certification PMI Agile Certified Practitioner (PMI-ACP) ITIL (Information Technology Infrastructure Library certification Program Management Professional (PgMP) PMI Risk Management Professional (PMI-RMP) Portfolio Management Professional (PfMP) Certification in enterprise project management methodology such as Six-Sigma or equivalent Selection Process & Supplemental Information This recruitment is being managed by Kye Merritt. If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with her on LinkedIn. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve more than 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/17/2024 5:00 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services seeks an experienced and behavioral-health minded program management professional to join the team! Starting salary up to $66.17/hour ($138,104/year) and a competitive total compensation package!* NOTE: This position requires current, active State of California licensure or certification as one of the following: Certified Alcohol and Other Drug Counselor Licensed Clinical Social Worker Marriage and Family Therapist Licensed Professional Clinical Counselor Registered Nurse Licensed Psychologist About the Position The Behavioral Health Program Manager will oversee the daily operations of their assigned program and awarded grants within the Substance Use Disorder and Community Recovery Services Section, ensuring smooth functioning and adherence to established protocols. This position primarily manages justice-involved programs and supports the management of related contracts. These programs include clients that are both court-ordered and court-referred. They will develop, implement, and monitor new policies, programs, and procedures within the unit to maintain high-quality service delivery. In addition, they will: Direct and supervise clinical and support staff in assigned programs Manage grant and program fiscal reporting and monitor Substance Use Disorder (SUD) contracts and vendors Evaluate SUD programs and identify trends in Alcohol and Other Drug (AOD) services to inform program enhancements Assist the Substance Use Disorder and Community Recovery Services Section Manager with contract monitoring and development for residential treatment programs Act as a resource to staff members, providing guidance and support Participate in inter- and intra-agency committees to contribute to the overall organizational goals and initiatives Respond to client complaints and concerns promptly and effectively The ideal candidate to join the Substance Use Disorder and Community Recovery Services team will be passionate about helping to provide necessary services to the community. In addition, they will possess many of the following: Prior experience with behavioral health programs, specifically providing alcohol and other drug services Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with local community-based organizations providing services to our clients Experience supervising professional clinical staff Ability to take initiative to solve complex issues Excellent communication skills with the ability to speak and present in public forums Experience performing research and data evaluation What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Behavioral Health Program Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Jul 26, 2024
Full Time
Position Information The Department of Health Services seeks an experienced and behavioral-health minded program management professional to join the team! Starting salary up to $66.17/hour ($138,104/year) and a competitive total compensation package!* NOTE: This position requires current, active State of California licensure or certification as one of the following: Certified Alcohol and Other Drug Counselor Licensed Clinical Social Worker Marriage and Family Therapist Licensed Professional Clinical Counselor Registered Nurse Licensed Psychologist About the Position The Behavioral Health Program Manager will oversee the daily operations of their assigned program and awarded grants within the Substance Use Disorder and Community Recovery Services Section, ensuring smooth functioning and adherence to established protocols. This position primarily manages justice-involved programs and supports the management of related contracts. These programs include clients that are both court-ordered and court-referred. They will develop, implement, and monitor new policies, programs, and procedures within the unit to maintain high-quality service delivery. In addition, they will: Direct and supervise clinical and support staff in assigned programs Manage grant and program fiscal reporting and monitor Substance Use Disorder (SUD) contracts and vendors Evaluate SUD programs and identify trends in Alcohol and Other Drug (AOD) services to inform program enhancements Assist the Substance Use Disorder and Community Recovery Services Section Manager with contract monitoring and development for residential treatment programs Act as a resource to staff members, providing guidance and support Participate in inter- and intra-agency committees to contribute to the overall organizational goals and initiatives Respond to client complaints and concerns promptly and effectively The ideal candidate to join the Substance Use Disorder and Community Recovery Services team will be passionate about helping to provide necessary services to the community. In addition, they will possess many of the following: Prior experience with behavioral health programs, specifically providing alcohol and other drug services Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with local community-based organizations providing services to our clients Experience supervising professional clinical staff Ability to take initiative to solve complex issues Excellent communication skills with the ability to speak and present in public forums Experience performing research and data evaluation What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Behavioral Health Program Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. The initial anticipated application review date is planned for September 26, 2024. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. The application review date is planned for September 26, 2024 . This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
Sep 06, 2024
Full Time
City of Claremont Interested applicants should appl y immediatel y ! About the City of Claremont: The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West." Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered YES to these questions, then consider applying to be our Human Resources Manager! About the Department/Division: The Human Resources Manager is an integral member of the City’s Administrative Services Department in the Human Resources Division. The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Human Resources, Information Technology Services, and Public Information. The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promotes organizational stability through financial and human resources management. The Human Resources Division oversees the hiring of all City employees; benefits administration; employee training and events; and compliance with labor laws and best practices. The Human Resources Division consists of the Human Resources Manager and a Human Resources Specialist. Recruitment Timeline: The application filing period is continuous but may close at any time once a sufficient number of applications are received. The initial anticipated application review date is planned for September 26, 2024. Please apply immediately! The Position About the Position: Under general direction, the Human Resources Manager will plan, coordinate, and review the operations and activities of the Human Resources Division. The Human Resources Manager will assume responsibility for all activities relating to recruitment and selection, safety and training, classification and compensation administration, health and welfare benefits programs, deferred compensation and other City supplemental benefits, workers’ compensation, and Diversity, Equity, and Inclusion (DEI) programs. Other duties will include, but are not limited to: advising managers and staff on personnel policies and procedures; employee relations; talent management and development; employee engagement and retention programs; preparing and administering the division budget; assisting with labor relations by gathering data as needed and by performing various duties associated with the negotiation process; developing, interpreting, and applying memoranda of understanding, and administering the classification and compensation program. directing the performance evaluation program; developing and implementing division goals, objectives, policies, and priorities; coordinating workers' compensation claims and reports with the City’s third-party administrator, including industrial disability retirements; developing and implementing Citywide training programs; health and welfare benefits programs administration, including the procurement and recommendation of providers and plans, coordinating annual health benefits open enrollment activities; and recordkeeping on service indicators, such as number of recruitments, applicants, new hires, terminations, and related data for both full and part-time employees. The Human Resources Manager is a full-time, exempt position. The regular office hours for this position are 7:30 a.m. to 6:00 p.m., Monday through Thursday. Some evening hours will be required to attend City Council and/or other meetings and events. Ideal Candidate Education and Experience: The Human Resources Manager will have five (5) years of progressively responsible professional experience in human resources/personnel, including at least one (1) year of supervisory experience. A bachelor’s degree from an accredited college or university in public administration, business administration, human resources/personnel, or a closely related field and a valid California Driver's License are required. A master’s degree is highly desirable. Ke y Abilities: The City is looking for a Human Resources Manager who has extensive human resources experience, including benefits administration, recruitment and selection processes, classification and compensation administration, budget preparation and analysis, organizational development and succession planning, workplace safety, workers’ compensation, leave management, and employee training and development. They will have strong knowledge of federal and state laws affecting human resources policies, practices, and procedures. The Human Resources Manager will be able to communicate effectively and persuasively in both oral and written communications such as public reports which, includes presentations at City Council meetings. The ideal candidate is a team-oriented professional with the organizational experience to be hands-on in performing a variety of human resources functions. They will serve as a resource to all City managers and departments and will be responsible for coordinating division activities with City staff as well as with staff from outside agencies. They must have the ability to establish, maintain, and foster positive and effective working relationships. The Human Resources Manager shall be proficient in the use of a personal computer, laptop, and iPad, and peripherals, and must have the ability to successfully use them and related software programs in the course of their regular duties, including the preparation of agenda reports, PowerPoint presentations, and correspondence with staff, community members, outside agencies and other stakeholders. Additional Information Compensation and Benefits: The Personnel Services Manager offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications and experience. Some of the benefits for this position include: 3% Negotiated Salary Increase effective 7/1/25 and 7/1/26 2% at 55 PERS retirement (Classic Members) and 2% at 62 PERS retirement (New Members) City paid contribution of $1,500 towards medical, dental, vision, and other ancillary benefits 96-160 hours of vacation based on years of service 10 paid holidays and 18.5 hours of floating holiday per calendar year 140 hours of administrative leave per calendar year 96 hours of sick leave per calendar year (you may also bring up to 200 hours of unused sick leave from your current employer) $350 Auto Allowance per month $75,000 life insurance coverage for employee and $10,000 life insurance coverage for each eligible dependent City-paid Employee Assistance Program (EAP) Appl y Toda y ! If you are interested in this position, please submit your application online. A resume and cover letter are re q uired . The resume and cover letter do not take the place of the application form. Please complete all sections of the application form thoroughly and completely. The application review date is planned for September 26, 2024 . This recruitment may close at any time once a sufficient number of applications are received. Reasonable Accommodation: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. Equal Opportunity Employer: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Questions and In q uiries can be directed to: Heidi Tanner, Human Resources Specialist E-mail: htanner@ci.claremont.ca.us Telephone: (909) 399-5450 City of Claremont Employees in CMA are entitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute$1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents you elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment. (employees may take accrued vacation after six months of employment). From the second year of employment until completion of the ninth year, employees are entitled to 120 hours of paid vacation. Beginning with the tenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shallaccrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of accrued sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. ADMINISTRATIVE LEAVE: Employees receive 140hours of administrative leave per calendar year in recognition of the frequent requirement to work evenings, weekends and holidays in excess of 38 hours per week. Employees may receive cash compensation on the pay date closest to December 1st (or as soon thereafter) of each calendar year for up to 40 hours of unused administrative leave if they have used a minimum of 40 hours of administrative leave in the calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 18.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidyas fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan to all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57, shall contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Shelters a portion of your salary from income taxes; Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM: This program was established to provide tenure and savings incentives for management employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of their base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. SEVERANCE: Employee shall receive 60 days notification in advance of layoff and up to six months severance in the event of involuntary separations. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may participate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. AUTO ALLOWANCE: Department Heads and Division Heads who have a personal vehicle at the work site available for use and provide proof of automobile insurance to Personnel are eligible to receive a monthly auto allowance. Department Heads shall receive $450 per month and Division Heads shall receive $350 per month. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: Continuous
Communications Director
City of Pflugerville, TX
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community, the second-largest city in Travis County next to the state capital of Austin and the Trail Capital of Texas. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 79,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center, Baylor Scott & White Hospital and PepsiCo.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. “Pflugerville is as pfun as they come, and according to a new study by SmartAsset, it's one of the most livable small U.S. cities too. The North Austin suburb ranked No. 31 in SmartAsset's list of 275 small American cities and was the only Texas city to make the top 50. The Communications Department is recognized regionally and nationally with a total of 78 awards received in the last 15 years. Recent accolades include recognition for social media campaigns from City County Communications and Marketing Association (3CMA), Texas Association of Municipal Information Officers Award of Excellence for best social media campaign, and a HERMES Creative 2024 Gold Award for Explore Pflugerville Tourism Rebrand.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, overseeing the implementation of citywide information programs, and management of the Explore Pflugerville tourism program. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer both public and internal communication information programs. The Communications Department manages City’s media relations, social media presence, city websites, public access and video programming, police emergency operation center communications and the city’s tourism efforts and outreach.
Essential Functions and Responsibilities
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Oversee the Explore Pflugerville tourism program to grow Pflugerville’s tourist presence and maximize the use of Hotel Occupancy Funds to attract tourists to Pflugerville.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience
Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary
The City of Pflugerville offers a competitive salary commensurate with qualifications and experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be available.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD24
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 19, 2024* video journalist
The City of Pflugerville is an Equal Employment Opportunity Employer.
Aug 22, 2024
Full Time
Communications Director
City of Pflugerville, TX
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community, the second-largest city in Travis County next to the state capital of Austin and the Trail Capital of Texas. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 79,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center, Baylor Scott & White Hospital and PepsiCo.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. “Pflugerville is as pfun as they come, and according to a new study by SmartAsset, it's one of the most livable small U.S. cities too. The North Austin suburb ranked No. 31 in SmartAsset's list of 275 small American cities and was the only Texas city to make the top 50. The Communications Department is recognized regionally and nationally with a total of 78 awards received in the last 15 years. Recent accolades include recognition for social media campaigns from City County Communications and Marketing Association (3CMA), Texas Association of Municipal Information Officers Award of Excellence for best social media campaign, and a HERMES Creative 2024 Gold Award for Explore Pflugerville Tourism Rebrand.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, overseeing the implementation of citywide information programs, and management of the Explore Pflugerville tourism program. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer both public and internal communication information programs. The Communications Department manages City’s media relations, social media presence, city websites, public access and video programming, police emergency operation center communications and the city’s tourism efforts and outreach.
Essential Functions and Responsibilities
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Oversee the Explore Pflugerville tourism program to grow Pflugerville’s tourist presence and maximize the use of Hotel Occupancy Funds to attract tourists to Pflugerville.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience
Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary
The City of Pflugerville offers a competitive salary commensurate with qualifications and experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be available.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD24
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 19, 2024* video journalist
The City of Pflugerville is an Equal Employment Opportunity Employer.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 31, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
Jul 14, 2024
Full Time
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
City of Kansas City, MO
Kansas City, Missouri, United States
Position available with the City Manager's Office, City Communications located at 414 East 12th Street $6,489-$9,734/month Normal Work Days/Hours: Monday-Friday, 8a-5pm Application Deadline Date: Open Until Filled Responsibilities The Language Access Manager is responsible for the division's strategic direction and for ensuring compliance with the City's ordinance and internal policy around Language Access, which ensure residents are not excluded from local government services and resources because of communication needs. The Manager will have direct responsibility for the organization, administration, and operation of the division, and potential vendors hired to provide sufficient and culturally competent translation and interpretation services and assistive technology. Key Responsibilities: Directly supervise Office of Language Access Staff. Create and advocate for policies that increase language access across the City. Advise city leadership on accessibility for citywide programs, neighborhood events and vital information & documents. Align strategies and plans for accessible communication throughout all city departments. Partner with community leaders to discuss and implement areas of improvement around language access. Oversee compliance with the City's Comprehensive and Equitable Language Access Plan (CELAP) and ordinance. Review and approve community guidelines for translations and interpretation. Develop a vetting process for language service vendors and ensure the quality and cultural competency of interpretation interactions and document translation. Provide annual reports and updates on the progress of language access initiatives. Qualifications Preferred qualifications include a Bachelor's Degree in Ethnic Studies, Cultural Linguistics, Public Administration, Language Studies/Foreign Languages, Communications, Human Resources, Social Services, Law, or a related field. Additionally, priority candidates should be multilingual and/or possess certification as an interpreter or translator. A Master's Degree is preferred, along with substantial experience in implementing initiatives and programs within complex workplace systems. Applicants should have a minimum of five (5) years of full-time experience in language services; equivalent experience may be considered. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Jul 17, 2024
Full Time
Position available with the City Manager's Office, City Communications located at 414 East 12th Street $6,489-$9,734/month Normal Work Days/Hours: Monday-Friday, 8a-5pm Application Deadline Date: Open Until Filled Responsibilities The Language Access Manager is responsible for the division's strategic direction and for ensuring compliance with the City's ordinance and internal policy around Language Access, which ensure residents are not excluded from local government services and resources because of communication needs. The Manager will have direct responsibility for the organization, administration, and operation of the division, and potential vendors hired to provide sufficient and culturally competent translation and interpretation services and assistive technology. Key Responsibilities: Directly supervise Office of Language Access Staff. Create and advocate for policies that increase language access across the City. Advise city leadership on accessibility for citywide programs, neighborhood events and vital information & documents. Align strategies and plans for accessible communication throughout all city departments. Partner with community leaders to discuss and implement areas of improvement around language access. Oversee compliance with the City's Comprehensive and Equitable Language Access Plan (CELAP) and ordinance. Review and approve community guidelines for translations and interpretation. Develop a vetting process for language service vendors and ensure the quality and cultural competency of interpretation interactions and document translation. Provide annual reports and updates on the progress of language access initiatives. Qualifications Preferred qualifications include a Bachelor's Degree in Ethnic Studies, Cultural Linguistics, Public Administration, Language Studies/Foreign Languages, Communications, Human Resources, Social Services, Law, or a related field. Additionally, priority candidates should be multilingual and/or possess certification as an interpreter or translator. A Master's Degree is preferred, along with substantial experience in implementing initiatives and programs within complex workplace systems. Applicants should have a minimum of five (5) years of full-time experience in language services; equivalent experience may be considered. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
CITY OF RIVERSIDE, CA
Riverside, California, United States
The Position The City of Riverside, Public Utilities Department (RPU) is accepting applications for the position of Utilities Electrical Engineering Manager (Non-Classified) to fill one (1) vacancy in the Electric Engineering Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. From its incorporation in 1870, Riverside has been a prosperous, desirable place to live because of the foresight of its founders and successive leaders and the artistic spirit that pervades the culture of its residents. Today, Riverside is a leading Southern California city offering a blend of hometown charm, history, and hospitality with the vision, energy, culture, and diversity of a sophisticated metropolitan area. With a population of over 320,000, it currently ranks as the 12th largest city in California, 6th in Southern California, and is the economic powerhouse of one of the fastest growing regions in the United States. Established in 1895, Riverside Public Utilities is a municipal water and electric utility governed by an advisory board of nine community volunteers and the City Council. With an annual budget of $454 million, RPU provides high quality, reliable services to more than 110,000 metered electric customers and 65,000 metered water customers (serving a population of more than 320,000, encompassing over 82 square miles) in and around the City of Riverside. Riverside is one of more than 2,000 cities in the United States that light up homes and businesses with "public power" - electricity that comes from a municipally owned and operated utility. Additionally, RPU maintains local water resources that allows RPU to meet customer demands while being 100% independent of imported water sources. Under general direction, a Utilities Electrical Engineering Manager (Non-Classified) will plan, assign, supervise and manage professional engineering work as the manager of multiple engineering sections; develop and administer policies and programs; and do related work as required. *Positions designated as Non-Classified are exempt from the classified service. The Incumbent shall be appointed “at-will” and serve at the pleasure of the City Manager. Work Performed Typical duties may include, but are not limited to, the following: Participate in the development and implementation of goals, objectives, policies, and priorities for the environmental, health, and safety programs; recommend and assist in implementation of policies and procedures. Develop and participate in the implementation of goals, objectives, policies and procedures. Set project priorities and monitor progress. Coordinate related engineering activities with other City departments, divisions, and sections and with outside agencies. Supervise and participate in the preparation and administration of programs. Supervise and participate in the preparation of special engineering studies and reports. Manage the preparation of multi-year budgets for multiple electric utility engineering sections. Manage the preparation and prioritization of multi-year electric utility Capital Improvement Programs. Select, supervise, train, and evaluate professional and technical subordinates. Manage the development of plans and estimates for construction and major repair of electrical systems, including underground and overhead transmission and distribution lines, street lights, substations, communications, generation and related facilities. Manage the development of professional contracts with consultants and other utilities agencies; monitor the implementation of such contracts. Manage various engineering and other professional disciplines and functions in accordance with standard electric utility practices. Review and approve engineering drawings, work orders, and purchase orders. Serve as a representative to a variety of City commissions, boards and committees on electric utility matters. Direct and manage technology development and support as it relates to engineering projects. Serve as Acting Utilities Assistant General Manager / Energy Delivery as required. Qualifications Education : A Bachelor's degree in electrical, mechanical, or civil engineering or closely related field from a four-year accredited college or university. Experience : Five years of experience in professional engineering work with management level responsibilities in an electric utility. Necessary Special Requirements: Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Registration in California as a Professional Engineer (Electrical, Mechanical, Civil, or other related engineering field). Highly Desired Qualifications: Progressively responsible and relevant engineering work experience in distribution system planning, engineering, asset management and/or project management. Lead or supervisory experience including leading or managing a diverse work force, overall project management including resource management; personnel scheduling; and budget preparation. Experience with effectively managing distribution and sub-transmission system planning processes from engineering assessment of current system performance, forecast of future demands on the system, identification of system needs and alternative solutions, and the development of short-term and long-term capacity plans for electric distribution and sub-transmission systems. Experience with evaluating and resolving complex technical or management issues; developing and conducting oral presentations to internal and external audiences; effectively explaining complex and/or controversial policies, regulations, rates, electric service requirements, procedures and/or activities internally/externally. Experience with the principles and practices of electrical engineering applied to distribution, transmission, and/or substation system planning; Federal, State and local safety laws, codes and regulations including Cal-OSHA, CPUC G.O. 95, 128, 165, and 174 regulations, NERC, and practices of distribution, substation, and sub-transmission system planning, design, construction, maintenance and operations at an advanced level Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Cover Letter 4) Resume FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level II includes Senior Management, Management and Professional classifications (Exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%.The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check.Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs. Administrative Leave - 64 hrs per fiscal year. For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.
Jul 12, 2024
Full Time
The Position The City of Riverside, Public Utilities Department (RPU) is accepting applications for the position of Utilities Electrical Engineering Manager (Non-Classified) to fill one (1) vacancy in the Electric Engineering Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. From its incorporation in 1870, Riverside has been a prosperous, desirable place to live because of the foresight of its founders and successive leaders and the artistic spirit that pervades the culture of its residents. Today, Riverside is a leading Southern California city offering a blend of hometown charm, history, and hospitality with the vision, energy, culture, and diversity of a sophisticated metropolitan area. With a population of over 320,000, it currently ranks as the 12th largest city in California, 6th in Southern California, and is the economic powerhouse of one of the fastest growing regions in the United States. Established in 1895, Riverside Public Utilities is a municipal water and electric utility governed by an advisory board of nine community volunteers and the City Council. With an annual budget of $454 million, RPU provides high quality, reliable services to more than 110,000 metered electric customers and 65,000 metered water customers (serving a population of more than 320,000, encompassing over 82 square miles) in and around the City of Riverside. Riverside is one of more than 2,000 cities in the United States that light up homes and businesses with "public power" - electricity that comes from a municipally owned and operated utility. Additionally, RPU maintains local water resources that allows RPU to meet customer demands while being 100% independent of imported water sources. Under general direction, a Utilities Electrical Engineering Manager (Non-Classified) will plan, assign, supervise and manage professional engineering work as the manager of multiple engineering sections; develop and administer policies and programs; and do related work as required. *Positions designated as Non-Classified are exempt from the classified service. The Incumbent shall be appointed “at-will” and serve at the pleasure of the City Manager. Work Performed Typical duties may include, but are not limited to, the following: Participate in the development and implementation of goals, objectives, policies, and priorities for the environmental, health, and safety programs; recommend and assist in implementation of policies and procedures. Develop and participate in the implementation of goals, objectives, policies and procedures. Set project priorities and monitor progress. Coordinate related engineering activities with other City departments, divisions, and sections and with outside agencies. Supervise and participate in the preparation and administration of programs. Supervise and participate in the preparation of special engineering studies and reports. Manage the preparation of multi-year budgets for multiple electric utility engineering sections. Manage the preparation and prioritization of multi-year electric utility Capital Improvement Programs. Select, supervise, train, and evaluate professional and technical subordinates. Manage the development of plans and estimates for construction and major repair of electrical systems, including underground and overhead transmission and distribution lines, street lights, substations, communications, generation and related facilities. Manage the development of professional contracts with consultants and other utilities agencies; monitor the implementation of such contracts. Manage various engineering and other professional disciplines and functions in accordance with standard electric utility practices. Review and approve engineering drawings, work orders, and purchase orders. Serve as a representative to a variety of City commissions, boards and committees on electric utility matters. Direct and manage technology development and support as it relates to engineering projects. Serve as Acting Utilities Assistant General Manager / Energy Delivery as required. Qualifications Education : A Bachelor's degree in electrical, mechanical, or civil engineering or closely related field from a four-year accredited college or university. Experience : Five years of experience in professional engineering work with management level responsibilities in an electric utility. Necessary Special Requirements: Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Registration in California as a Professional Engineer (Electrical, Mechanical, Civil, or other related engineering field). Highly Desired Qualifications: Progressively responsible and relevant engineering work experience in distribution system planning, engineering, asset management and/or project management. Lead or supervisory experience including leading or managing a diverse work force, overall project management including resource management; personnel scheduling; and budget preparation. Experience with effectively managing distribution and sub-transmission system planning processes from engineering assessment of current system performance, forecast of future demands on the system, identification of system needs and alternative solutions, and the development of short-term and long-term capacity plans for electric distribution and sub-transmission systems. Experience with evaluating and resolving complex technical or management issues; developing and conducting oral presentations to internal and external audiences; effectively explaining complex and/or controversial policies, regulations, rates, electric service requirements, procedures and/or activities internally/externally. Experience with the principles and practices of electrical engineering applied to distribution, transmission, and/or substation system planning; Federal, State and local safety laws, codes and regulations including Cal-OSHA, CPUC G.O. 95, 128, 165, and 174 regulations, NERC, and practices of distribution, substation, and sub-transmission system planning, design, construction, maintenance and operations at an advanced level Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Cover Letter 4) Resume FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level II includes Senior Management, Management and Professional classifications (Exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%.The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check.Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs. Administrative Leave - 64 hrs per fiscal year. For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.