San Joaquin County, CA
Stockton, California, usa
Introduction This examination is being given to fill one (1) Part-Time vacancy in the Public Health Services Department. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. TYPICAL DUTIES Conducts assessments of mothers and infants at high risk for breastfeeding complications and provides counseling to WIC clients, either in person or over the phone; determines physical or other impediments to successful breastfeeding. Develops a care plan and conducts follow up assessments, including monitoring weight and health of the baby to ensure that both mother and baby are healthy; documents assessments and notes case progress in the case file; when necessary, refers mothers to qualified medical professionals. Serves as a lead worker by assigning and monitoring the work of subordinate Breastfeeding Counselors and/or other WIC staff; ensures that staff are properly trained and are providing accurate breastfeeding information to clients; may provide input on employee performance; may assist with the selection of new employees. Conducts in-service instruction for program staff, interns, volunteers and others regarding the appropriate delivery of breastfeeding services. Assists the Program Coordinator in monitoring and evaluating program and service delivery to ensure compliance with State requirements; assists in the formulation of program goals, objectives, policies and procedures. Maintains an advanced knowledge base in the area of breastfeeding; serves as an expert technical resource to guide program, community and support staff. Participates in the development and evaluation of breastfeeding promotion and education services; provides breastfeeding education to clients, both one-on-one and in group settings, to discuss the advantages of breastfeeding, educate mothers on medical or other problems that might be encountered during nursing, and explain the nutritional needs of nursing women and babies. May assist the Program Coordinator with the development of grant proposals and other administrative projects. Performs other duties as assigned. MINIMUM QUALIFICATIONS Licenses and Certificates: Current certification as a Lactation Consultant by the International Board of Lactation Consultant Examiners; and possession of a valid California driver’s license. KNOWLEDGE Current principles and practices of breastfeeding counseling, lactation management; and the benefits of breastfeeding; the nutritional needs of infants and nursing women; breast feeding problems and solutions; office administrative principles and practices, including the use of computers in a clinical setting; effective communication skills. ABILITY Assess clients to identify their breastfeeding risks; counsel and advise clients on a wide variety of breastfeeding practices and topics; help clients resolve breastfeeding problems; provide guidance to other program staff; exercise patience and tact while interacting with staff, clients and the general public. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent sitting for long periods of time; occasional standing for long periods of time; occasional driving of a vehicle. Frequency of Lifting - Occasional lifting of 5 to 30 lbs. Visual Requirements - Constant need for overall vision and close up work; frequent need for hand/eye coordination; occasional use of color perception, depth perception and field of vision/peripheral vision. Dexterity - Frequent holding, repetitive motion and writing; occasional reaching and grasping. Hearing/Talking - Constant haring of normal speech, hearing on the telephone/radio and talking on the telephone; frequent hearing of faint sounds; frequent talking in person. Emotional/Psychological Factors - Constant public contact; frequent decision making, concentration; occasional working alone, traveling, exposure to emergency situations, trauma, grief and death. Special Requirements - may work varied shifts, including weekends, holidays and extended schedules, due to emergencies; Environmental Conditions - frequent exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Introduction This examination is being given to fill one (1) Part-Time vacancy in the Public Health Services Department. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. TYPICAL DUTIES Conducts assessments of mothers and infants at high risk for breastfeeding complications and provides counseling to WIC clients, either in person or over the phone; determines physical or other impediments to successful breastfeeding. Develops a care plan and conducts follow up assessments, including monitoring weight and health of the baby to ensure that both mother and baby are healthy; documents assessments and notes case progress in the case file; when necessary, refers mothers to qualified medical professionals. Serves as a lead worker by assigning and monitoring the work of subordinate Breastfeeding Counselors and/or other WIC staff; ensures that staff are properly trained and are providing accurate breastfeeding information to clients; may provide input on employee performance; may assist with the selection of new employees. Conducts in-service instruction for program staff, interns, volunteers and others regarding the appropriate delivery of breastfeeding services. Assists the Program Coordinator in monitoring and evaluating program and service delivery to ensure compliance with State requirements; assists in the formulation of program goals, objectives, policies and procedures. Maintains an advanced knowledge base in the area of breastfeeding; serves as an expert technical resource to guide program, community and support staff. Participates in the development and evaluation of breastfeeding promotion and education services; provides breastfeeding education to clients, both one-on-one and in group settings, to discuss the advantages of breastfeeding, educate mothers on medical or other problems that might be encountered during nursing, and explain the nutritional needs of nursing women and babies. May assist the Program Coordinator with the development of grant proposals and other administrative projects. Performs other duties as assigned. MINIMUM QUALIFICATIONS Licenses and Certificates: Current certification as a Lactation Consultant by the International Board of Lactation Consultant Examiners; and possession of a valid California driver’s license. KNOWLEDGE Current principles and practices of breastfeeding counseling, lactation management; and the benefits of breastfeeding; the nutritional needs of infants and nursing women; breast feeding problems and solutions; office administrative principles and practices, including the use of computers in a clinical setting; effective communication skills. ABILITY Assess clients to identify their breastfeeding risks; counsel and advise clients on a wide variety of breastfeeding practices and topics; help clients resolve breastfeeding problems; provide guidance to other program staff; exercise patience and tact while interacting with staff, clients and the general public. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent sitting for long periods of time; occasional standing for long periods of time; occasional driving of a vehicle. Frequency of Lifting - Occasional lifting of 5 to 30 lbs. Visual Requirements - Constant need for overall vision and close up work; frequent need for hand/eye coordination; occasional use of color perception, depth perception and field of vision/peripheral vision. Dexterity - Frequent holding, repetitive motion and writing; occasional reaching and grasping. Hearing/Talking - Constant haring of normal speech, hearing on the telephone/radio and talking on the telephone; frequent hearing of faint sounds; frequent talking in person. Emotional/Psychological Factors - Constant public contact; frequent decision making, concentration; occasional working alone, traveling, exposure to emergency situations, trauma, grief and death. Special Requirements - may work varied shifts, including weekends, holidays and extended schedules, due to emergencies; Environmental Conditions - frequent exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
Title IX & Inclusion Administrative Support Coordinator II RESPONSIBILITIES & DUTIES: Oversees all daily office functions of the office including but not limited to, answers and responds to all calls and emails, greet appointments, order and maintain office supplies and educational program supplies. Maintains thorough knowledge of the Title IX & Inclusion Office and its internal policies and procedures; ensures the Title IX & Inclusion Office organizational chart is updated as needed and keeps updated files on organizational charts from other divisions. Provides meeting facilitation support including preparation of agendas and minutes and scheduling appointments. Assists with processing documents including those associated with accounts payable and reconciliation. Manages mail delivery to the Title IX & Inclusion Office and operates a full range of office support technology and systems including Maxient, Vector Solutions, MS Office, document management software, Vizio, maintenance of desktop databases and websites, and use of voicemail and email. Special Projects: Supports the Executive Director of Title IX & Inclusion and Title IX & Inclusion Office on various projects and tasks. This includes assisting in project planning, performing strategic research and analysis, reporting on a variety of topics, taking initiative to identify potential problems and suggest solutions, and managing responsibilities with a high level of independence. Assists in addressing a wide range of issues which requires discretion, ingenuity, confidentiality, and evaluation of solutions, including supporting Title IX & Inclusion to effectively receiving sensitive reports of violations of the Nondiscrimination policy and processing or preparing confidential emails and reports. Program Support: Responsible for administrative support and coordination for the Title IX & Inclusion Team tasks below and specifically independently plans, prepares, organizes, follows-up, and performs website upkeep for meetings. Provides administrative assistance to the Clery Director, Title IX Coordinator, Deputy Title IX Coordinator, Title IX/DHR Investigators; maintains accurate files and records including appointment scheduling, calendaring events and activities, edits drafts and documents as needed. Oversees and processes pregnancy accommodations for students, track forms, and provide accommodation emails as needed. Including updating website information and supplying lactation rooms. Which ensures compliance of system-wide, state-wide, and federal mandates and commitments. Prepares invoices, sets up purchase orders and other financial documents. Working knowledge of budget policies and procedures to establish vendors and process payments. Submits reimbursement forms. Under the direction of the Deputy Title IX Coordinator, provide outreach and follow-up to incoming reports, including auditing case file and complying to deadlines provided in the CSU Nondiscrimination Policy and internal departmental protocols. Case coordination utilizing Maxient database. Audits case files prior to closure to ensure compliant note keeping. Conducts outreach in response to reports, arranges and schedules meetings. Using existing templates, drafts referral memos and follow-up communication to all reports of Title IX & Inclusion reports. Updates and maintains current information and content on the Title IX & Inclusion website. Support the Title IX & Inclusion Education Specialist in compliance training data collection and compiling reports. Communication and Document Management: Works with various staff, administrators, and faculty to ensure compliance with reporting deadlines. Maintains and archives records, filings, and historical records of communication. Drafts clear and accurate correspondence; proofreads letters and documents. Event support: Assists the Title IX & Inclusion Office Team in planning and organizing education events, intake meetings, investigation meetings, committee meetings, and case management meetings. Customer Service and Issue Resolution: While working independently, as well as in a team, upholds the highest standards of customer service for both internal and external constituents by embodying the values of collegiality, inclusivity, respect, efficiency, and accuracy while maintaining confidentiality, and professionalism. Ensures appropriate document management. Performs other related duties as assigned. REQUIREMENTS OF POSITION: A bachelor's degree and three years of executive level clerical and administrative work experience, or the equivalent combination of education and experience required. Previous experience with confidential materials and some supervisory experience preferred. Competent knowledge of due process, fairness, ethics, respect, and ability to apply knowledge in day-to-day activities. Ability to learn cultural competence and knowledge of concepts related to diversity, access, equity, social justice and inclusion, and ability to communicate these concepts in interactions with parties, and outreach and training efforts. Must maintain a high level of professionalism, work ethic, and responsiveness suitable for an executive office. Ability to take initiative, make independent decisions, use sound judgment, demonstrate follow-through, exercise timeliness, pay attention to detail, manage increasing responsibilities, handle multiple tasks simultaneously, prioritize workload and ensure that deadlines are met. Ability to independently interpret and apply a wide variety of policies and procedures where specific guidelines and precedence may not exist. Must work effectively both independently and as part of a team, maintain strict professional discretion and confidentiality, and produce written work with a high degree of writing proficiency and mastery of mechanics (e.g., grammar, spelling, and punctuation) and handle confidential information appropriately. Effective computer skills with a solid knowledge of Microsoft Office (Word, Excel, and PowerPoint). Demonstrate ability to organize, prioritize, and manage multiple tasks in fast-paced, timeline sensitive environment. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Must demonstrate familiarity with management practices and have experience with budget/fiscal policies. Demonstrate extensive knowledge of Microsoft Word, Excel, Outlook, and PowerPoint (experience with website management software preferred); and have the ability to learn new office technology systems and software packages. Must have skill in the research, development, and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Must have skill in investigating and analyzing problems with a broad administrative impact and implications. Effective verbal communication and customer service skills including telephone and e-mail messaging. Must possess interpersonal and problem-solving skills in working with the public, administrators, faculty, staff, and students and the ability to lead and guide the work of others. Punctuality and regular attendance are essential. May be required to work evenings or weekends with advance notice. Preferred Qualifications : Administrative experience in a role involving sensitive or trauma related matters, such as a Title IX, DHR, or compliance office. Solid understanding of relevant Executive Order and Clery procedures, policies, tracking, and training. Knowledge of trauma informed practices and ability to apply to interactions and communications with parties. Ability to empathize with and appropriately respond to students, faculty, and staff under stress or a significant emotional burden. Ability to use and quickly learn case tracking and reporting mechanism for the purposes of outreach. Thorough knowledge of English grammar, spelling, and punctuation, as well as the ability to clearly communicate orally and in writing. Ability to exercise good judgment in decision-making and problem solving. Two years experience in a professional work setting, preferably a higher education environment. Ability to work in-person. Ability to maintain a professional demeanor, multi-task, and follow instructions received verbally and in writing. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $4,084 - $4,416 per month Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Title IX & Inclusion Administrative Support Coordinator II RESPONSIBILITIES & DUTIES: Oversees all daily office functions of the office including but not limited to, answers and responds to all calls and emails, greet appointments, order and maintain office supplies and educational program supplies. Maintains thorough knowledge of the Title IX & Inclusion Office and its internal policies and procedures; ensures the Title IX & Inclusion Office organizational chart is updated as needed and keeps updated files on organizational charts from other divisions. Provides meeting facilitation support including preparation of agendas and minutes and scheduling appointments. Assists with processing documents including those associated with accounts payable and reconciliation. Manages mail delivery to the Title IX & Inclusion Office and operates a full range of office support technology and systems including Maxient, Vector Solutions, MS Office, document management software, Vizio, maintenance of desktop databases and websites, and use of voicemail and email. Special Projects: Supports the Executive Director of Title IX & Inclusion and Title IX & Inclusion Office on various projects and tasks. This includes assisting in project planning, performing strategic research and analysis, reporting on a variety of topics, taking initiative to identify potential problems and suggest solutions, and managing responsibilities with a high level of independence. Assists in addressing a wide range of issues which requires discretion, ingenuity, confidentiality, and evaluation of solutions, including supporting Title IX & Inclusion to effectively receiving sensitive reports of violations of the Nondiscrimination policy and processing or preparing confidential emails and reports. Program Support: Responsible for administrative support and coordination for the Title IX & Inclusion Team tasks below and specifically independently plans, prepares, organizes, follows-up, and performs website upkeep for meetings. Provides administrative assistance to the Clery Director, Title IX Coordinator, Deputy Title IX Coordinator, Title IX/DHR Investigators; maintains accurate files and records including appointment scheduling, calendaring events and activities, edits drafts and documents as needed. Oversees and processes pregnancy accommodations for students, track forms, and provide accommodation emails as needed. Including updating website information and supplying lactation rooms. Which ensures compliance of system-wide, state-wide, and federal mandates and commitments. Prepares invoices, sets up purchase orders and other financial documents. Working knowledge of budget policies and procedures to establish vendors and process payments. Submits reimbursement forms. Under the direction of the Deputy Title IX Coordinator, provide outreach and follow-up to incoming reports, including auditing case file and complying to deadlines provided in the CSU Nondiscrimination Policy and internal departmental protocols. Case coordination utilizing Maxient database. Audits case files prior to closure to ensure compliant note keeping. Conducts outreach in response to reports, arranges and schedules meetings. Using existing templates, drafts referral memos and follow-up communication to all reports of Title IX & Inclusion reports. Updates and maintains current information and content on the Title IX & Inclusion website. Support the Title IX & Inclusion Education Specialist in compliance training data collection and compiling reports. Communication and Document Management: Works with various staff, administrators, and faculty to ensure compliance with reporting deadlines. Maintains and archives records, filings, and historical records of communication. Drafts clear and accurate correspondence; proofreads letters and documents. Event support: Assists the Title IX & Inclusion Office Team in planning and organizing education events, intake meetings, investigation meetings, committee meetings, and case management meetings. Customer Service and Issue Resolution: While working independently, as well as in a team, upholds the highest standards of customer service for both internal and external constituents by embodying the values of collegiality, inclusivity, respect, efficiency, and accuracy while maintaining confidentiality, and professionalism. Ensures appropriate document management. Performs other related duties as assigned. REQUIREMENTS OF POSITION: A bachelor's degree and three years of executive level clerical and administrative work experience, or the equivalent combination of education and experience required. Previous experience with confidential materials and some supervisory experience preferred. Competent knowledge of due process, fairness, ethics, respect, and ability to apply knowledge in day-to-day activities. Ability to learn cultural competence and knowledge of concepts related to diversity, access, equity, social justice and inclusion, and ability to communicate these concepts in interactions with parties, and outreach and training efforts. Must maintain a high level of professionalism, work ethic, and responsiveness suitable for an executive office. Ability to take initiative, make independent decisions, use sound judgment, demonstrate follow-through, exercise timeliness, pay attention to detail, manage increasing responsibilities, handle multiple tasks simultaneously, prioritize workload and ensure that deadlines are met. Ability to independently interpret and apply a wide variety of policies and procedures where specific guidelines and precedence may not exist. Must work effectively both independently and as part of a team, maintain strict professional discretion and confidentiality, and produce written work with a high degree of writing proficiency and mastery of mechanics (e.g., grammar, spelling, and punctuation) and handle confidential information appropriately. Effective computer skills with a solid knowledge of Microsoft Office (Word, Excel, and PowerPoint). Demonstrate ability to organize, prioritize, and manage multiple tasks in fast-paced, timeline sensitive environment. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Must demonstrate familiarity with management practices and have experience with budget/fiscal policies. Demonstrate extensive knowledge of Microsoft Word, Excel, Outlook, and PowerPoint (experience with website management software preferred); and have the ability to learn new office technology systems and software packages. Must have skill in the research, development, and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Must have skill in investigating and analyzing problems with a broad administrative impact and implications. Effective verbal communication and customer service skills including telephone and e-mail messaging. Must possess interpersonal and problem-solving skills in working with the public, administrators, faculty, staff, and students and the ability to lead and guide the work of others. Punctuality and regular attendance are essential. May be required to work evenings or weekends with advance notice. Preferred Qualifications : Administrative experience in a role involving sensitive or trauma related matters, such as a Title IX, DHR, or compliance office. Solid understanding of relevant Executive Order and Clery procedures, policies, tracking, and training. Knowledge of trauma informed practices and ability to apply to interactions and communications with parties. Ability to empathize with and appropriately respond to students, faculty, and staff under stress or a significant emotional burden. Ability to use and quickly learn case tracking and reporting mechanism for the purposes of outreach. Thorough knowledge of English grammar, spelling, and punctuation, as well as the ability to clearly communicate orally and in writing. Ability to exercise good judgment in decision-making and problem solving. Two years experience in a professional work setting, preferably a higher education environment. Ability to work in-person. Ability to maintain a professional demeanor, multi-task, and follow instructions received verbally and in writing. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $4,084 - $4,416 per month Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time: