Minimum Qualifications
Education and/or Equivalent Experience: - Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to customer service
Licenses and Certifications Required: - Valid Texas Class C Driver’s License.
- Basic Animal Control Training must be completed within six (6) months of hire.
- Notary Public must be obtained within six (6) months of hire.
- Euthanasia Technician course must be completed and must pass exam within (6) months of hire.
Notes to Applicants
Who Are We? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.
What is the Job? This position will implement the City of Austin’s Coyote Management Policy, investigating reports of coyote activity within the City of Austin and providing technical assistance to residents to mitigate urban wildlife conflicts; creating and implementing a comprehensive public outreach, education campaign and working directly with community stakeholders to address concerns. This position will respond to other calls for service, emergency and disaster response as needed.
Other duties • Record data related to urban wildlife program.
• Draw conclusions from data to identify nuisance animals, program development and outreach needs.
• Collect statements and evidence related to wildlife conflict that may lead to a potential rabies exposure incident.
• Provide technical assistance to successfully resolve urban wildlife conflict via hotline, email and in-field responses.
• Create and deliver community presentations and programs.
• Develop and write educational content for online and written communications.
• Attend community events.
• Identify, build and maintain relationships with community partners and community stakeholders.
• Work with volunteers to expand reach of wildlife program.
Regarding Your Application: - Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
- A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
If you are selected to interview: - Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.
If you are selected for hire: - You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses.
- A Criminal Background check ( CBI ) will be conducted.
Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the
City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Additional Information: - Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises.
- This position will be required to work in a variety of environments, indoor/outdoor, early morning/after hours and in varying weather conditions with or without accommodations.
Please Note this posting may close any time after 7 days.
Pay Range
$21.78-$24.50
Hours
- A shift may include 10-hour days four times a week including at least one weekend day OR
- A shift may include 8-hour days five times a week M-F.
- Shift may change based on coverage needs or to be responsive to resident needs.
Job Close Date 05/23/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 7201 Levander Loop Austin TX 78702 Preferred Qualifications
Preferred Experience: - Experience mitigating urban wildlife conflicts
- Experience with urban wildlife behavior and ecology
- Experience in humanely capturing, handling and transporting livestock and exotic animals
- Experience making sound decisions in a high stress environment resulting in positive resolutions
- Bilingual - Spanish
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Safely and humanely capture and transport animals, including those who are sick, injured or potentially dangerous. Investigate reports of rabies exposure, dangerous or vicious animals and proper care violations. Participate in prevention services such as teaching bite prevention classes, responsible pet ownership classes, etc. Contribute to the programs and services that support the shelter’s live outcome goal. Establish quarantines and oversee home observations. Respond to observed or reported emergency situations and ordinance violations as well as after-hours emergency calls as needed at the request of citizens and other government agencies such as the Austin Police Department. Answer citizen questions and provide assistance, education regarding responsible animal ownership/ordinance requirements and assist in complaint mediation. Write reports and record data on appropriate log/forms. Dispatch service calls to field personnel. Issue citations; obtain affidavits and testify in court. Euthanize animals when necessary with understanding and compassion for the animal.
Responsibilities - Supervisor and/or Leadership Exercised:None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of animal services and related programs.
- Knowledge of State and local laws, regulations and ordinances concerning animal related issues/complaints.
- Knowledge of City of Austin and Travis County streets, roads, etc.
- Skill in safely handling wild, domestic and livestock animals, including those with unknown temperament.
- Skill in using computers and related software applications.
- Skill in establishing and maintaining good working relationships with other City employees and the public.
- Skill in the use of tools used to capture, restrain and transport animals.
- Skill in verbal and written communication, including the ability to draft grammatically correct, concise reports under strict deadlines.
- Skill in public speaking.
- Skill in handling multiple tasks, prioritizing and problem solving under pressure.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to identify animal species and breeds.
- Ability to diffuse heated encounters, both human and animal.
- Adhere to disease management and safety protocols.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position are: Graduation from High School or equivalent, plus one (1) year of work experience in a field related to customer service. Do you meet these minimum qualifications?
* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date?
* The position requires licenses and certifications relevant to the job to be obtained within the given timelines. The City will pay for any certifications obtained while employed with the City of Austin. Employee must complete Basic Animal Control Training within six (6) months of hire. Notary Public must be obtained within six (6) months of hire. Euthanasia Technician course must be completed and must pass exam within (6) months of hire. Are you willing and able to meet these requirements?
(Open Ended Question)
* Describe your experience mitigating urban wildlife conflicts.
(Open Ended Question)
* Describe your experience with urban wildlife behavior and ecology.
(Open Ended Question)
* Describe your experience with humanely capturing, handling, and transporting livestock and/or exotic animals.
(Open Ended Question)
* Describe your experience making sound decisions in a high stress environment resulting in positive resolutions.
(Open Ended Question)
* Are you bilingual with the ability to speak fluently and write in English and Spanish?
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
Optional & Required Documents
Required Documents Optional Documents
