The Department of Planning, Building and Code Enforcement (PBCE):
The PBCE department guides the physical change of San José to create and maintain a safe, healthy, attractive, and vital place to live and work. We partner with our community and City Council in this mission.
The department is committed to excellent customer service, community engagement, and providing its employees with a positive, inspiring environment in which to work. We strive to demonstrate the City values of Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration, and seek employees who do the same.
The Building Division is a part of the Development Services team, and consists of four
Core Groups:
- Permit Center Services & Expedited Review
- Plan Review Services
- Inspection Services
- Support Services
Parks, Recreation and Neighborhood Services Department (PRNS):
Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference?
San José's Parks, Recreation and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility.
Using guiding principles from our 20-year strategic plan, ActivateSJ, we create and activate quality places where people want to live, work, play, and learn: 51 community centers, 210 parks, Happy Hollow Park & Zoo, and more. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
To learn more about the PRNS Department, click here.The PBCE and PRNS departments are looking to fill two full-time Public Information Manager positions.
Salary range for this classification is: $144,274.00 - $176,586.02 annually
This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.
Planning, Building and Code Enforcement position:
The Public Information team works closely in support of each of the Department's divisions to provide information to the public and within the organization. ?The Department is currently seeking a highly qualified and experienced individual to fill the role of Public Information Manager. As the Public Information Manager, you will be responsible for developing and implementing public information strategies to effectively disseminate information to the public, media, and other stakeholders regarding the department's operations, policies, and initiatives.
Working under the direction of the Director, this includes additional aspects such as developing marketing and communication programs, developing and maintaining effective communication with media, community, and public relations sectors, developing and strengthening community partnerships and commitment to public education, as well as managing marketing and internal/external outreach strategies.
The Division is committed to developing, maintaining, and continually improving the quality of services and the customer experience with the goals mentioned above and the successful applicant will recognize and value these goals and qualities while striving to achieve the objectives and tasks of the classification.
Parks, Recreation and Neighborhood Services position:
The PRNS Department is seeking an experienced senior communicator with a diverse skillset to establish and guide the strategy for all communications, website, public relations messages, and collateral to represent the PRNS Department to the public. The successful candidate will demonstrate excellent writing and presentation skills and have substantial experience with developing and executing effective communication plans using a wide range of appropriate tactics, including traditional and new media. Creativity, good judgment, initiative, and a collaborative attitude are essential, as well as the skills necessary in developing strategic partnerships, including with potential partners and donors, to ensure that equitable access to recreational opportunities are provided to all San José residents.
Candidates with public sector, corporate, or public relations agency experience are invited to apply.
Typical duties for a position within either department include but are not limited to:
- Develop and execute internal and external communication plans, including implementing communication/media strategies, marketing efforts, development updates, and educational resources
- Manage and develop communications strategies for department senior leadership and ensure the alignment of communication plans and messaging with City goals and objectives.
- Build and manage strategic communication channels to reach diverse customer segments and stakeholders, including websites, digital newsletters, social media, blogs, email, and direct mail.
- Develop and manage department's website content and expanding social media strategies and outreach
- Collaborating with department staff to ensure consistent and accurate messaging on all departmental communications.
- Serving as the department's primary spokesperson and media liaison, providing timely and accurate information on departmental activities and initiatives.
- Plan promotional programs to improve customer and community relations and ensure sufficient equity to public
- Develop print and electronic communications
- Work collaboratively and creatively to support public relations efforts, the functions of the department and its related activities
- Evaluate and recommend a communication plan and plan action to be taken in response to an emergency
- Work involves conceptualizing, developing, implementing, managing, and evaluating major public information activities, public education, community relations, and special events and projects.
Education : A bachelor's degree from an accredited college or university in journalism, mass media communications, public relations, advertising, marketing or a closely related field.
Experience : Six (6) years of increasingly responsible journalism, mass media communications, public relations or public information experience, including three (3) years of supervisory experience.
Licensing Requirements : Valid California Driver's License may be required.
Form 700 Requirement : This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office.The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Collaboration - Develops networks and builds alliances; engages in cross-functional activities.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, ora
lly and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes; provides motivational supports and direction.
Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems; is proactive and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Project Management - Ensures support for projects and implements agency goals and strategic objectives.
Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Becki Gervin at becki.gervin@sanjoseca.gov.
