MANAGEMENT ANALYST

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • May 09, 2024
Full Time Administrative Analysis and Research
  • Salary: $72,033.84 - $97,070.16 Annually USD

Job Description

Position/Program Information

EXAM NUMBER

MV1848B-EA

TYPE OF RECRUITMENT
Open Competitive Job Opportunity - Emergency

FIRST DAY OF FILING

Applications will be accepted starting Monday, May 13, 2024, at 10:00 A.M. (PT) until Monday, May 20, 2024, at 5:00 P.M. (PT)

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The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Management Analyst vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Management Analyst.

DEFINITION:
Performs a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration.

CLASSIFICATION STANDARDS:
This is a broad-based, flexibly-staffed class in which incumbents utilize a similar level of analytical and technical skills and abilities while drawing upon knowledge acquired through specialized experience, training, and/or education. Positions allocable to this class that function in human resources and contracts development and administration are located in a central administrative department or the central administrative office of a line department; and positions that function in line department health programs are located in the centralized program-support function or in a centrally-administered, department-wide program. Incumbents typically report to a higher-level analyst or supervisor, and are responsible for carrying out a variety of analytical and technical assignments within the aforementioned areas. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in interacting with internal and external higher-level staff and management in the planning and coordination of work efforts.

Incumbents in this class receive general supervision while independently carrying out a variety of routine to moderately complex assignments, and more direct supervision during the performance of complex assignments. Each require the use of established research and analytical methods and techniques and sound professional judgment to analyze related problems and issues and identify and select the most appropriate course of action from a set of alternatives. Recommendations made at this level impact higher-level staff and management decisions.

Assignments are made in terms of objectives, priorities and deadlines to be achieved, with incumbents exercising responsibility in planning and carrying out the successive steps required to complete the work. Assignments are typically covered by established guidelines and methods. However, more complex assignments may require incumbents to make independent interpretations of data gathering methods and analytical techniques in order to achieve study objectives, or seek guidance from a supervisor in situations where existing guidelines, methods and procedures cannot be applied or require significant deviations. Completed work products are evaluated for technical soundness and conformity to pertinent policies and requirements.

Management Analyst is distinguished from the Management Assistant in that the latter represents an entry-level class in which incumbents learn to apply a basic knowledge of the principles, concepts and methods used to research, analyze and resolve problems associated with designated administrative functional areas, whereas the former carries out the full range of routine to moderately complex assignments in order to gain additional professional experience in preparation for advancement to the Administrative Services Manager I or Health Program Analyst I class.

Essential Job Functions

DUTIES AND RESPONSIBILITIES:

  • Provide support to Executive Leadership on drafting motions and analyzing legislation around homeless programs and initiatives.
  • Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
  • Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis.
  • Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results.
  • Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
  • Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).
  • Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities.
  • Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated.
  • Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended.
  • Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.
  • Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements.
REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS:

Knowledge:
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills:
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
  • Time Management - Managing one's own time and the time of others.
  • Instructing - Teaching others how to do something.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Abilities:
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
WORK STYLES:
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place.
  • Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Integrity - Job requires being honest and ethical.
  • Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Persistence - Job requires persistence in the face of obstacles.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.


Requirements

MINIMUM REQUIREMENTS:

TRAINING AND EXPERIENCE:
  • Option 1: A Bachelor's degree from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.

  • Option 2: A Master's degree or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis.

  • Option 3: Four years of experience performing basic to routine analytical assignments which involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.
You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment; and have a valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light.
Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION
Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
FALSIFICATION of any information may result in DISQUALIFICATION.

EXAM CONTENT
Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

COMMENTS:
Title changed effective March 29, 2011 FROM: Departmental Personnel Technician TO: Management Analyst.

Additional Information

ADDITIONAL INFORMATION

Application & Filing Information: Applications must be filed online only.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hr@mva.lacounty.gov as well as, noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Fair Chance Initiative for Hiring Ordinance (FCIHO)
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations Coordinator: hr@mva.lacounty.gov
Teletype Phone: (800) 899-4099
California Relay Services Phone: (800) 735-2922

Have any questions about anything listed above? Contact us:

Department Contact Name: Loida Blackley
Department Contact Email: hr@mva.lacounty.gov
Department Contact Phone: (213) 765-9620
Exam Number: MV1848B-EA

EMPLOYMENT INFORMATION
This examination will be used to fill homeless specific vacancies throughout the Department of Military and Veterans Affairs, including Bob Hope Patriotic Hall and field offices throughout the County.

For detailed information, please click here

Closing Date/Time: 5/20/2024 5:00 PM Pacific

Job Address

Los Angeles, California United States View Map