Senior Administrative Assistant (Customer Service)

  • SAN ANTONIO WATER SYSTEM
  • 2800 U.S. Hwy. 281 N., San Antonio, Texas
  • May 08, 2024
Full Time Clerical and Administrative Support Customer Service
  • Salary: $41,184.00 - $67,808.00 Annually USD

Job Description

Grade 15: Starting hourly rate: $19.80. Rate of pay depends on qualifications.

Job Description

JOB SUMMARY
The Senior Administrative Assistant is responsible for a variety of administrative support functions. In addition, this position supports management in planning, organizing, and evaluating the work of administrative staff and other assigned personnel with the goal of ensuring efficient delivery of administrative services in accordance with established policies and procedures. This position supports management in the preparation and interpretation of financial data and the completion of special projects, often requiring a high degree of confidentiality and tact.

ESSENTIAL FUNCTIONS
  • Facilitates interdepartmental teamwork by coordinating the administrative workflow for department(s).
  • Provides functional guidance by assigning and checking work of administrative staff including administrative assistants.
  • Prepares and monitors financial information including budgeting, purchasing, payment processing in various forms, such as purchase requisitions, petty cash, and credit card purchases, verifying accuracy of data. May function as credit card liaison for the department.
  • Researches and compiles information for reporting purposes and performs data entry of a variety of databases, spreadsheets, and forms.
  • May prepare employee record changes and maintain employee files and manage departmental database.
  • Acts as communication liaison between management, employees, public entities and customers in order to ensure quality communication.
  • Performs administrative support functions including typing, reviewing and drafting correspondence, memoranda, board items, presentations, reports, transcriptions, and other documents. May take and transcribe minutes.
  • Coordinates and schedules meetings, special projects, maintains calendar and agendas, and makes travel arrangements as needed.
  • Monitors time and attendance documentation and division supply ordering.
  • Receives and coordinates incoming and outgoing mail.
  • Ensures confidentiality of all documents and information.
  • Applies organizational, departmental and office policies, procedures, and practices.
  • Maintains effective working relationships and public relations.
  • Performs other duties as assigned.

DECISION MAKING
  • The Senior Administrative Assistant works under general supervision.
  • Provides Functional guidance and works as team leader to administrative staff.

MINIMUM REQUIREMENTS
  • High School Diploma or GED.
  • Four years' experience performing administrative and data management functions or related work.
  • Proficient in the use of word processing, spreadsheet, database, presentation, financial, purchasing and time and attendance software.
  • Intermediate typing level

PREFERRED QUALIFICATIONS
  • Associate's Degree in Business Technology/Office System Technology or related field from an accredited institution

JOB DIMENSIONS
  • Contact with internal and external customers, vendors, outside agencies and the general public.
  • Communicates effectively, verbally and in writing.
  • May be required to work hours other than regular schedule such as nights and weekends.


PHYSICAL DEMANDS AND WORKING CONDITIONS
Subject to sitting for long periods of time to perform job scope. Working conditions are in an office environment.

San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:
  • Competitive, market-based salaries
  • Performance-based incentives
  • Medical benefits
  • Dental benefits
  • Life insurance
  • Prescription drug program
  • Vision care plan
  • Two retirement plans
  • Deferred compensation plans (457 plan)
  • Disability income
  • Paid leave (vacation, sick, personal)
  • Education assistance program
  • Employee assistance program
  • Flexible, tax-deferred health and dependent care spending accounts
  • Wellness programs
  • On-Site Fitness Facilities
  • Community service opportunities


Closing Date/Time: 5/19/2024 11:59 PM Central

Base Pay

41,184

Job Address

2800 U.S. Hwy. 281 N., San Antonio, Texas 78212 United States View Map