Position Information
Are you a leader in social services looking for an opportunity to implement strategic change? The Human Services Department (HSD) seeks qualified applicants to fill their Program Development Manager position. Starting salary up to $ 67.55 /hour ( $ 140,984 / year) plus a competitive total compensation package! Reporting to the Long Term Services Section Manager, this Program Development Manager provides oversight and direction to Social Services Supervisor IIs who supervise the Multipurpose Senior Services Program (MSSP) and the Home and Community Based Alternatives (HCBA) waiver program. They are responsible for providing program development oversight, facilitating quality improvement initiatives to ensure performance standards are met, and providing project planning support for In-Home Support Services (IHSS). Additional duties include:
- Overseeing and implementing integration of IHSS, MSSP, and HCBA programs to best serve dually enrolled clients by increasing efficiencies and collaboration across programs
- Interpreting California Department of Aging (CDA), Department of Healthcare Services (DHCS), and California Department of Social Services (CDSS) program regulations to ensure program compliance
- Overseeing internal communications and external outreach for HCBA and MSSP programs
- Managing the recruitment and hiring process for program staff
- Attending community, regional, and statewide meetings representing Sonoma County programs
- Managing and planning budgets for the MSSP and HCBA
- Consulting on challenging client issues with social workers and nurse staff
The Ideal candidate will have significant experience supervising Social Workers in a program serving older adults and/or people with disabilities, have the ability to analyze data and make program planning decisions based on conclusions from that data, and possess:
- The ability to problem solve complex client situations with an advanced level of understanding of applying the principles of social work ethics to decision making
- Strong analytical and research skills, sound judgment, and a common sense approach
- Effective interpersonal skills and ability to work collaboratively with cross-functional teams and lead cross-sector social change initiatives
- Strong understanding of trauma informed care practices
- Experience effectively leading a team, with the ability to identify areas of improvement
- The ability to work with fellow Adult and Aging managers and community leaders to create innovative systems that enhance the lives of older adults and people with disabilities
- Experience coaching and motivating social work supervisors and social workers
- Excellent written and oral communication skills
- Microsoft Office skills and a proficient understanding of database systems
- A Master’s degree in Social Work or related field and p revious program management experience are highly desirable
About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.
As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department.
HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services .
What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:
- Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits directory.
The Human Services Department is currently recruiting to fill a Program Development Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list.
Those who wish to be considered for future vacancies should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications
Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, four years experience providing various social, employment, counseling, or related services, including at least two years in a supervisory, planning or administrative capacity would provide such opportunity.
Specific experience related to the assigned program may be required for designated positions.
Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, significant college level coursework in social work, gerontology, public administration, business administration, economics, psychology, sociology, or a closely related area would provide this opportunity. A minimum of a Bachelor’s Degree and in some cases a Master’s Degree in a field related to the assigned division is highly desirable and may be required for some positions.
License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment, to perform the essential job functions of the position.
Knowledge, Skills, and Abilities
Considerable knowledge of: the legislation and laws which regulate the operations of assigned human services or child support programs and activities; techniques, principles and work of the assigned division; the principles and practices of program planning and evaluation, needs assessment, and research methodology; the principles and practices of grant preparation and review; contract development and monitoring practices and standards; community resources and service agencies, including both private and other public agencies; social and economic problems which call for the use of public and private county services; principles and practices of casework methodologies; the principles and practices of public economic assistance and services programs; modern methods of human services administration; the principles and practices of personnel management, employee supervision, and training; budgeting and financial analysis including governmental sources of funding.
Ability to: plan, organize, coordinate, and manage the program operations, development and planning functions within assigned program(s); develop, monitor, and ensure maintenance of reasonable performance standards; select, train, and supervise staff; develop, analyze, and monitor the planning, RFP and contracting process; develop and manage community relations and support activities for assigned programs; develop, evaluate, and analyze operational policies and procedures; analyze problems and complaints and identify solutions; prepare, interpret and evaluate a variety of narrative and statistical data and reports; communicate orally and in writing on a variety of issues; understand, interpret and apply procedures, laws, rules and regulations as they apply to assigned area; ensure proper compliance with federal, state and local guidelines, policies, goals, rules and regulations; develop and maintain harmonious relationships with employees, public officials, community groups, other agencies and the general public.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination:
An
Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
ADDITIONAL INFORMATION
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: EP
HR Tech: EV
IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.
COUNTY OF SONOMA BENEFITS: MANAGEMENT*These are some of the excellent benefits the County offers:
Paid Time Off :Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan :Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution.
Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .
IRS 457 Plan :Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Student Loan Debt Relief :County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.
Plus excellent dental, vision, disability, life insurance, professional development, and more.
For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900.
*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 5/28/2024 11:59 PM Pacific
