Human Resources Supervisor (ER, FMLA, Workers' Compensation)

  • City of Austin, TX
  • Austin, Texas
  • May 08, 2024
Full Time Accounting and Finance Administration and Management Administrative Analysis and Research Clerical and Administrative Support Human Resources and Personnel

Job Description

Minimum Qualifications

  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
  • Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.


Licenses or Certifications:

Valid Texas Class C Drivers License
Notes to Applicants
Position Overview: This position, under the direction of Human Resources Manager II, will lead a team of Human Resource professionals who support the Employee Relations, Workers Compensation, FMLA and COA Leave functions for Austin Resource Recovery’s 500+ employees.

The Human Resources Supervisor administers and manages all aspects of the employee relations processes for the department including employee relations investigations, training, employee relation staff performance evaluation and management and assures adherence to Municipal Civil Service rules and COA policy and procedure, as well as governmental and legal compliance. This position collaborates with internal/external customers, peers, management, and stakeholders to foster and develop effective relationships.

Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Application Instructions/Job Requirements:

When completing a City of Austin employment application:
  • A cover letter is required component of this application.
  • Please be sure to detail all previous employment that you wish to be considered as part of your qualifications in your application.
  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Applications that substitute detail with “see resume” will be considered incomplete and will not be accepted.

    Skills Assessments: Skills assessment(s) may be required as part of the recruitment process.

    Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

    If you are selected to interview:
    Candidates selected to interview will receive information and instructions for preparing a short presentation to be given at the time of the interview.

    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
    • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
    • The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”
    • Each individual who submits an application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a competitive position shall be considered a Candidate for that position. Employees in good standing who are Candidates within the department or division that the position resides in that meet the Minimum and Preferred Qualifications (if any) of the position will be offered an initial interview.




90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Driving Requirement:
This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues.

Other Information:
Posting Guidelines: Austin Resource Recovery reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

Tobacco and Vape-Free Workplace: ARR work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises
Pay Range
$37.14 - $47.35

Hours
Monday through Friday,
8:00 a.m. - 5:00 p.m. with some flexibility.
Other hours as required to meet the needs of 24/7 operations.
Job Close Date 06/14/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin TX, 78754 Preferred Qualifications
  • Experience successfully supervising and/or leading teams performing tasks related to Employee Relations, ADA , Leave Management, Workers Compensation, and complex workplace issues.
  • Experience working as a strategic business partner in employee relations, ADA , Leave Management, Workers Compensation at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to identify and address employee relations issues.
  • Experience leading complex investigations into allegations of policy violation(s).
  • Experience working in a Civil Service or public sector environment.
  • Possess current/valid PHR , SPHR , SHRM -CP, SHRM - SCP , IPMA -CP or IPMA - SCP certification. or the ability to obtain one within 6 months of employment.


Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department. Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality. Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures. Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives. Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Investigates and responds to complaints from managers and employees, and makes recommendations. Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of HR and departmental processes, techniques, and methods.
  • Knowledge of assigned HR functional areas.
  • Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
  • Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
  • Knowledge of City practices, policies, procedures, statutes, and ordinances.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of fiscal planning and budget preparation.
  • Skill in oral and written communication.
  • Skill in using computers and related software applications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in handling conflict and uncertain situations.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.
  • Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
  • Ability to analyze HR business needs and develop short- and long-range plans.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to quickly recognize and analyze irregular events.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.


Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Human Resources Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications?
  • Yes
  • No
* How many years of experience do you have supervising and/or leading teams performing tasks related to this position?
  • Less than 1 year
  • 1 - 3 years
  • 3 - 5 years
  • More than 5 years
* Describe your experience supervising and/or leading teams performing tasks related to Employee Relations, Workers’ Compensation, and/or FMLA in a large and robust organization.
(Open Ended Question)
* Describe your experience working as a strategic business partner in employee relations at all levels of an organization.
(Open Ended Question)
* Describe your experience developing effective relationships with managers, supervisors and other HR Partners to identify and address employee relations issues and policies.
(Open Ended Question)
* How many years of experience do you have performing Human Resources functions related to this position in a Civil Service or public sector environment?
  • Less than 1 year
  • 1 - 3 years
  • 3 - 5 years
  • More than 5 years
* Which of the following Human Resources Certifications do you hold or have the ability to obtain within 6 months of hire?
  • Professional In Human Resources (PHR)
  • Senior Professional in Human Resources (SPHR)
  • International Public Management Association HR Certified Professional (IPMA-HR)
  • Other HR certification not listed
  • I do not have any HR certification
* This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date?
  • Yes
  • No
* The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
  • Yes
  • No
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.
  • I acknowledge and understand this position requires a Criminal Background Investigation (CBI).


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

Job Address

Austin, Texas United States View Map