If you are a current City of Olathe employee, please click this link to apply through your Workday account.
Employment Type
Full Time
Job Summary
Pay Range: $21.75 - $28.90 per hour (based upon experience)
Our City of Olathe libraries are vibrant community-centered organizations committed to fostering learning, creativity, and engagement. We offer a wide range of resources, services, and programs designed to meet the diverse needs of our community. We are seeking a creative and energetic Library Programming Specialist to join our team and help shape our programming efforts to inspire and connect with our patrons.
The primary functions of the Program Specialist are to provide front-line assistance, programming, and outreach for library customers of all ages, especially teens. The successful candidate will connect with library customers along their journeys of discovery, inspiring personal and community growth through life-long learning while demonstrating a passion for assisting others and displaying an innovative approach in connecting library customers to information.
For more details, review the full job details and requirements below.
- Provides efficient, courteous public service to a diverse customer population and presents a positive image of the library in attitude, appearance, and performance of duties.
- Plans and implements exceptional library programming to meet the objectives of the library and community.
- Connects with customers outside of the library at community and outreach events.
- Performs computer functions which require a high degree of skill and specialization.
- Collaborates as needed with other staff to provide information and resources for the customer.
- Maintains confidentiality in all customer and staff interactions.
- Works as an effective team member with staff and volunteers with a “whatever-it-takes” work ethic, and an excellent customer service attitude.
- Accepts responsibility as the professional in charge of the building and service area when so designated.
- Accepts responsibility for overseeing staff
- Monitors library activities
- Delegates responsibilities
- Enforces library policies
- Secures the building
- Ensures that library operations run smoothly
- May act as a liaison to security guard
- Troubleshoots equipment/building problems and reports to the appropriate staff or acts as necessary.
- Ability to communicate effectively, both verbally and written, and to use effective interpersonal skills.
- Other duties as assigned.
Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be:
- Experience providing exceptional customer service and working in a collaborative environment.
- Previous successful experience working independently and in a team-based environment.
Education : College undergraduate degree and/or a minimum of three years of work experience at the equivalent of the Customer Service Representative II level.
Supervised by: Area Manager
Supervises: None
