Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
- Experience may substitute for education up to four (4) years
Licenses or Certifications:None
Notes to Applicants
Austin Energy’s Technology and Data family is seeking helpful, creative problem-solvers to round out our newest team. Austin Energy’s vision is to drive customer value in energy services with innovative technology and environmental leadership.
Essential duties and functions, may include the following: - Provide recommendations on new applications to meet business needs
- Stay up to date with the latest technology and industry trends in enterprise application management
- Work with other teams in IT to troubleshoot and resolve application issues
- Update and maintain applications at a regular cadence
- Ensure that all applications comply with the latest security standards and regulations
WORK CULTURE AND PERKS : Austin Energy is a community-owned utility and a not-for-profit enterprise of the City of Austin. Our unique blend of government and business cultures attracts hard-working, kind and courteous professionals who value work-life balance, family, health and safety.
We really do offer a world-class benefits package. Full-Time employees receive a generous pension, best-in-class medical plan, vacation and sick leave, and fun perks such as free public transportation and an extensive employees-only PE program. You can view all benefits here:
https://www.austintexas.gov/department/active-employee-benefits IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click
HERE for more information.
DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
WHEN COMPLETING THE CITY OF AUSTIN APPLICATION :The City of Austin employment application is an official document; incomplete applications will not be considered.
Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application.
The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
We reserve the right to verify high school and college education for top candidate(s).
If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov.
VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.
CRIMINAL HISTORY BACKGROUND CHECK :This position requires a criminal background investigation and a NERC background.
FAIR LABOR STANDARDS ACT :This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays.
TRAVEL :
If you are selected for this position and meet the
Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
Commensurate
Hours
Work Schedule Notes: - Monday - Friday, 40 hours; schedule flexibility
- Employee may be required to work additional hours outside of regular work schedule
Job Close Date 05/20/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hybrid and Remote: 4815 Mueller Blvd, Austin TX Preferred Qualifications
Preferred Qualifications: Experience supporting desktops and assisting customers at an enterprise level Broad experience in application management, including updating, patching, and maintaining applications Experience updating and/or adding applications to virtual desktops such as VMWare VDI , Azure, AWS , or similar Experience with query tools such as PowerShell, WMI Query, SQL query or Kusto query Experience working with business-line leaders to deploy third-party applications Experience using endpoint management technologies to manage and deploy patches for an organization
Other:- Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Develop, implement, and configure technological solutions
2. Assist in administering, monitoring, and maintaining one or more IT systems
3. Provide support in response to issues to resolve specific technical problems or make changes to systems
4. Prepare and maintain documentation related to the development and maintenance of systems
5. Perform bug tracking and quality assurance tasks
6. Participate in disaster recovery planning and testing
7. Develop and/or deliver training
8. Create and prepare reports
Responsibilities- Supervision and/or Leadership Exercised:
None
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of database design principles
• Knowledge of IT policies, procedures, and security requirements
• Knowledge of structured query languages
• Knowledge of process models and data flow diagrams
• Skill with computers and computer systems
• Skill in documenting and maintaining application and process or configuration information
• Skill in providing system/application administration
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
• Ability to gain and maintain the trust and confidence of others and the organization through consistency andreliability
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
• Ability to define, analyze, and find solutions for difficult or complex problems
• Ability to view the big picture
• Ability to quickly become familiar with emerging technologies
• Ability to identify trends as well as isolated events
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications?
* Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position.
(Open Ended Question)
* Briefly describe your experience updating, patching, and maintaining applications for a firm or enterprise. Include years, job titles, and employers.
(Open Ended Question)
* Briefly describe your experience updating and/or adding applications to Horizon VDI via App Volumes, or the most similar experience you have. Include years, job titles, and employers.
(Open Ended Question)
* Please indicate below if you have experience with the following:
- PowerShell
- WMI Query
- SQL Query
- Kusto Query
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.
- I acknowledge and understand this position requires a Criminal Background Investigation (CBI).
* Do you have the ability to travel to multiple sites as part of the regular job duties?
Optional & Required Documents
Required Documents Optional Documents
