TPWD - Volunteer Services Coordinator I (Texas State Park Ambassador Coordinator)

  • TEXAS PARKS AND WILDLIFE
  • Austin, Texas
  • May 07, 2024
Full Time non-profit management Political or Public Affairs Public Health

Job Description

TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE:

All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed.

Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete.

Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

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APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification

Service

Military Specialty

Volunteer Services Coordinator I-IV

Army

No Military Crosswalk. Qualified veterans are encouraged to apply.

Volunteer Services Coordinator I-IV

Navy

No Military Crosswalk. Qualified veterans are encouraged to apply.

Volunteer Services Coordinator I-IV

Coast Guard

No Military Crosswalk. Qualified veterans are encouraged to apply.

Volunteer Services Coordinator I-IV

Marine Corps

No Military Crosswalk. Qualified veterans are encouraged to apply.

Volunteer Services Coordinator I-IV

Air Force

No Military Crosswalk. Qualified veterans are encouraged to apply.

*More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/

Required forms that will need to be attached with application for Military Employment Preference:

1. Veteran- DD214 showing honorable discharge.

2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation.

3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation.

4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders.

5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted.

BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

HIRING CONTACT: Charlotte Cisneros, (512) 571-0909

PHYSICAL WORK ADDRESS: 1340 Airport Commerce Dr, Suite C, Austin, TX 78741

GENERAL DESCRIPTION

Under the direction of the Outdoor Education and Outreach Manager, the Texas State Park Ambassador Coordinator performs routine (journey-level) volunteer services work including recruits, trains, and organizes regional teams of volunteers in partnership with State Parks. Plans, coordinates, and promotes volunteer leadership trainings and networking events. Collaborates with State Parks staff to connect volunteers to social media, service, and community outreach projects in Texas State Parks. Supports and provides resources to park staff serving as Ambassador points of contacts. Organize and guide established group of alumni volunteers who have completed their project period to share new volunteer, networking, and employment opportunities. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.


Qualifications:

MINIMUM QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor's degree.

Experience:

One year experience in volunteer recruitment and management;

Six months experience delivering outreach or educational programs to young adults;

Six months experience creating and delivering training curriculum;

Experience planning and coordinating logistically complex events with effective multi-level communication;

NOTE: Experience may occur concurrently.

Licensure:

Applicant must possess a valid State driver's license;

Must possess or be able to obtain, within 6 months of employment, CPR and Wilderness First Aid certifications.

NOTE: Retention of position contingent upon obtaining and maintaining required license.

ACCEPTABLE SUBSTITUTIONS:

Education:

One additional year of experience beyond the requirements in volunteer recruitment and management may substitute for 30 hours of the required education, with a maximum substitution of 120 semester hours.

PREFERRED QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor's degree in a field related to Natural Resource Education, Outreach, or Outdoor Recreation, such as Park Administration, Recreation, Biology, Forestry, Education, Agriculture Science, Communication, Natural Resource Management, Conservation, Fisheries, or Wildlife Management.

Experience:

Two years experience in volunteer coordination and management, including developing recruitment and retention strategies, program guidelines, procedures, and rules;

One year experience in creating leadership training curriculum and lesson plans;

Experience with engaging and motivating young adults through leadership training;

Outdoor leadership experience to include technical skills and safety in outdoor recreation;

Experience as a Texas State Park Ambassador;

Experience with social media promotions and applications.

Licensure:

Current Wilderness First Responder certification;

Current Leave No Trace Trainer certification;

Current Project Wild Trainer certification.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of Texas State Parks system;

Knowledge of community outreach strategies, including social media engagement;

Knowledge of effective instructional methods and training techniques for young adults;

Knowledge of volunteer program oversight and management;

Knowledge of safety and best practices in outdoor leadership, including Leave No Trace;

Knowledge of obstacles to outdoor participation for young adults;

Skill in using MS Word, Excel, PowerPoint, Outlook, Google Drive, and video conference software and equipment;

Skill in creating a variety of engaging content via social media platforms;

Skill in encouraging and fostering effective relationships between paid and non-paid staff, as well as affiliated organizations and communities;

Skill in effective verbal and written communication to respond to internal and external inquiries, as well as requests for information to include public speaking;

Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts;

Skill in interpreting, analyzing, and explaining organizational policies and procedures;

Ability to effectively plan, schedule and organize activities to meet multiple deadlines;

Ability to analyze complex information and develop plans to address identified issues;

Ability to effectively demonstrate negotiation and facilitation skills;

Ability to work independently with little supervision;

Ability to prepare and deliver outreach programs for audiences between 18 to 30 years old;

Ability to provide quality customer service in a courteous and professional manner;

Ability to train others;

Ability to drive a truck and trailer long distances and to travel to various work locations;

Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.;

Ability to conduct work activities in accordance with TPWD safety program.

WORKING CONDITIONS:

Required to work 40 hours per week (Monday through Friday);

Required to work overtime, as necessary;

Required to perform manual labor, including lifting supplies and materials up to 50 lbs.;

Must conform to TPWD dress and grooming standards, work rules, and safety procedures;

Required to operate a State vehicle;

Non-smoking environment in State buildings and vehicles.

Hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays as needed during quarterly multi-day Ambassador Leadership volunteer trainings, and various other meetings/trainings;

Required to travel 25% with overnight camping stays in tents at a State Park;

Required to perform work outdoors, occasionally in adverse weather conditions;

Must conform to TPWD dress and grooming standards, including wearing a uniform.

TPWD IS AN EQUAL OPPORUNITY EMPLOYER


Closing Date: May 27, 2024, 11:59:00 PM

Job Address

Austin, Texas United States View Map