The Position
About the Department of Information Technology The Contra Costa County Department of Information Technology (DoIT) provides a full range of services to the entire County and in the service of its various departments. DoIT’s team manages the central corporate computing complex, the County Wide Area Network (WAN), numerous Local Area Networks (LANs), and provides business and technical consulting services to departments and managers throughout the organization.
The department provides services in Administration, Operations, Customer Service Center, Systems & Programming, Desktop and Network Services, Information Security, Public Safety Radio System over the Countywide Microwave System, and Telecommunications and Wide Area Network. Departmental staff provide assistance 24 hours a day, 7 days a week in order to meet the County’s needs.
The Position and Ideal CandidateThe Information Systems Division Director (Division Director) formulates, develops, plans, organizes, coordinates, and directs the staff and operations for one of the Divisions in the Department of Information Technology. The Department is organized into five divisions: Technical Services, Telecommunications, Enterprise Systems, Security, and Administration. The Department currently has openings in the Technical Services and Telecommunications Divisions.
The Division Director for Telecommunications has the responsibility of all data and voice communications within Contra Costa County. In this role the ISDD-Telecom has a diverse span of responsibility including voice communications, data communications, public safety communications and structure cabling.
We are looking for someone who has:- The ability to be an effective communicator who assesses and includes stakeholders in decision-making and delivery.
- A deep understanding and experienced in the management and maintenance of large scale enterprise networks, enterprise grade datacenters, developing and maintaining private cloud platforms, and experienced in data communications technologies.
- Demonstrated ability to successfully manage staff conflicts.
- Proven ability to build high performing, collaborative technical teams.
- Proven ability to build and maintain strong relationships with customer departments.
- Proven ability to develop and manage multi-million dollar budgets.
- Demonstrated success in vendor management and managed services providers.
What you will typically be responsible for:- The 24x7x365 uptime for the County’s enterprise Wide Area Network that services critical County services including fire/life/safety functions.
- The 24x7x365 uptime and operations of the County’s data center.
- Developing the annual budget for the division, currently at over $12 million.
- Representing the Information Technology Department as determined by CIO/Director and ACIOs.
- Supervising 25+ employees within the Enterprise Systems Division and managing the division’s budget.
- Developing equipment and software replacement plans including Request for Proposal (RFP’s) for appropriate selection and recommending acquisition of equipment to the CIO/Director and ACIOs.
A few reasons you might love this job:- You will have the opportunity to lead, motivate, coach, and develop employees.
- You thrive in an environment where you have the opportunity to lead a team through challenges.
- You will be on the leading edge of emerging technologies and innovation.
A few challenges you might face in this job:
- You will manage multiple priorities and deadlines, and balance competing interests.
- You maintain a high level of responsibility and accountability.
- You will be responsible to managing to a strict budget.
- You must be able to respond to critical outages 24x7x365.
Competencies Required:- Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
- Professional Impact: Presenting self as a positive representative of the organization
- Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change
- Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
- Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams
- Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
- Allocating Resources: Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
- Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness
- Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
- Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
- Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
To read the complete job description, please visit the website: www.cccounty.us/hr
Minimum Qualifications
License: Candidates must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process;
AND Education: Possession of a Bachelor's degree from an accredited college or university with major in computer science, business administration, public administration or a closely related field;
AND Experience: Four (4) years of full-time experience in information systems which include two (2) years of senior management and administrative responsibility in a medium to large organization for enterprise & business systems including but not limited to ERP systems (People Soft), GIS, security, legacy systems (Mainframe) and customer specific information systems applications and services,
or telecommunications and radio systems,
or technical services, including networking, WAN, helpdesk, data center operations, desktop support, database management and servers. Government experience is preferred.
Substitution for Education: Possession of a current CISSP (Certified Information Systems Security Professional), CISM (Certified Information Systems Manager), or GSLC (GIAC Security Leadership Certification) certification may substitute for part or all of the required education.
Desirable Qualifications:- Experience in Government Management or Public Administration.
- Professional credentials such as a certificate in management, project management professional (PMP), or applications/systems certificates
- Minimum of 5+ years in a senior leadership role within a large enterprise IT Department.
Selection Process
Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview.
This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORYAfter you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITYIt is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Closing Date/Time: 5/16/2024 11:59 PM Pacific
