Job Summary
CITY OF KINGMANPART-TIME TRANSIT OPERATOR CITY OF KINGMAN PUBLIC WORKS DEPARTMENT
HOURS OF OPERATION
MONDAY TO FRIDAY 6 AM to 8 PM
SATURDAY 9 AM to 4 PM
Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River.
With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.
For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information.
GENERAL DESCRIPTION OF POSITION Operates a public transit vehicle to provide transportation services to citizens.
SUPERVISION RECEIVED Works under the supervision of the Public Transit Superintendent and Crew Leader
SUPERVISION EXERCISED None.
Minimum Qualifications/Special Requirements
Education and experience:- Graduation from high school or GED equivalent.
- Possess and maintain a valid Commercial Driver’s License, Class C or higher with a “P” (Passenger) endorsement.
- One (1) year experience in the operation of a transit bus or passenger van.
- Experience transporting or working with elderly and disabled persons preferred.
- Any combination of experience and training which demonstrates the knowledge and experience to perform the work.
Special Requirements: - An excellent driving record.
- Applicants will be required to undergo drug and alcohol testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Kingman Substance Abuse policy. And the FTA "Safety Sensitive" classifications.
- Based on assignment, may be required to participate and obtain NIMS (National Incident Management System) training certifications.
Essential Functions
Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it.
- Operates a public transit van, as part of the Public Transit System, transporting passengers from one location to another, as directed by route, daily manifest or dispatcher.
- As assigned, coordinates Curb-to-Curb service by dispatching pick-up/drop off locations of passengers.
- Completes a daily vehicle pre/mid/post inspection including oil, fuel and fluid levels, lifts, doors, tires, etc., and records such on a maintenance checklist; reports malfunctions as necessary; cleans and fuels vehicle. Completes and maintains vehicle log book.
- Assists passengers, including the elderly and handicapped, in boarding and exiting the vehicle as necessary.
- Greets each passenger with a pleasant, positive and welcoming attitude.
- Operates the wheelchair lift or ramp for riders when needed or requested.
- Transports passenger equipment including oxygen tanks, wheelchairs and bicycles. Secures onboard equipment and mobility devices to various tie-down systems.
- Operates cell phone with the use of a hands-free Bluetooth device to communicate with dispatch.
- Collects appropriate fare from passengers and accurately completes corresponding paperwork for each fare. Checks passenger passes to confirm they are valid and current. Transports collected fares to Transit Office daily.
- Provides information regarding the City's Public Transit services including schedule and route information
- Prepares accident reports and various other reports required by federal and/or state regulations.
- May respond to medical situations and administer first aid in emergency situations, including proper cleanup and disposal. Notifies 911 for emergency medical response as necessary.
- Monitors and assesses activities of patrons to identify inappropriate, unsafe or Inappropriate behavior; tactfully advises of rules and resolves the issue with individual(s) involved; notifies the police department to respond if inappropriate activity escalates and/or may become dangerous, unsafe to patrons and self.
- May be assigned to the dispatch office, to receive telephone inquiries, and utilize computerized dispatch systems (i.e., reservations, complaints, inquiries, etc.) and dispatching drivers to deviated stops.
- Fuels and cleans transit vehicle daily at end of shift.
- Performs all duties in conformance to appropriate safety and security standards.
- Assists with training and cross-training of other Public Transit Operators.
- Provides back-up assistance and support to other drivers due to disabled equipment, absences and as needed.
- Communicates and acts in a polite and professional manner with the public, co-workers, and work contacts.
- Provides excellent customer service to all contacts.
- Regular attendance is an essential function of this job to ensure continuity.
- May be required to work early mornings, evenings, or weekends as scheduled.
- Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.
PERIPHERAL DUTIES:- Performs related duties as required.
- Performs special assignments as requested.
- May serve on a variety of employee committees.
Miscellaneous
Necessary Knowledge, Skills and Abilities: - Working knowledge of CPR, and basic first aid procedures.
- Traffic laws and safety requirements involved in the operation of a public transit vehicle.
- Geography and street layout of the Greater Kingman Area.
- Operation of transit vehicles, wheelchair lifts, safety equipment and fueling systems.
- Identifying maintenance needs and mechanical problems and refers for repair.
- Following and maintaining safety standards, and identifying safety problems
- Establishing and maintaining effective working relationships with co-workers, supervisors and the public.
- Communicating effectively verbally and in writing.
- Preparing and maintaining clear and accurate records, logs and reports.
- Ability to safely and effectively operate assigned vehicle continuously over an assigned route, and to arrive at designated bus stops based on the system's time schedule.
- Provide courteous customer service to the public at all times.
- Use appropriate tact and consideration in dealing with customer complaints and questions.
- Understand and follow oral and written instructions.
- Operate a two-way radio system or cell phone with hands-free technology (i.e., Bluetooth).
- Exercise mature judgment to appropriately assess need to contact emergency response.
- Perform routine custodial/maintenance activities and manual labor to maintain cleanliness of vehicle and bus stop equipment/area.
- Work independently, and as a team, to complete daily activities according to work schedule/route.
COMMITMENT TO SAFETY AND WELLNESS
It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness.
All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.
WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.
FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
Community Spirit ~ Training and Development
This position is not eligible for benefits except for AZ Sick Leave Accruals earned @ 1hr for every 30 hrs worked.
