Description
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community. Under general supervision, inspects and tests backflow protection units, inspects customer premises for cross-connections requiring backflow protection, collects and analyzes water quality samples, and conducts Fats, Oils, and Grease (FOG) inspections.
Essential Functions Include But Are Not Limited To
Performs various customer service functions involving investigating and responding to complaints or requests for assistance regarding water pressure, water volume, water quality, taste, odor, color and leaks, and other types of water related problems. Investigates and troubleshoots the situation and takes corrective action or makes appropriate recommendations to the customer. Inspects and tests backflow protection units. Inspects customer premises for cross-connections requiring backflow protection and makes recommendations regarding their need. Inspects fire services for possible misuse and tests detector check valves for proper operation. Informs customers of violations and explains regulations. Inspects and conducts pressure, leakage, sterilization and flushing test procedures at various water construction and maintenance projects under construction by contractors for the utilities agency. Conducts Waste Discharge Requirement inspections, including sewer lines, manholes, grease interceptors, and grease removing devices. Inspects food establishments for FOG program compliance. Documents the condition of FOG related equipment. Writes FOG inspection reports and issues FOG administrative citations. Educates food establishments on FOG best practices. May manage, coordinate and participate in public outreach events relating to water and sewer awareness activities. Performs other related functions as assigned.
CHARACTERISTICS OF SUCCESSFUL PERFORMERS
The successful performer is a self-starter with strong customer service skills and has a technical background in water quality, water system operations, and cross connection control. The individual demonstrates good judgment and is able to make independent decisions based on established guidelines, regulations, and rules.
Minimum Qualifications
Two years of experience inspecting water and sewer related projects; or any other combination of experience and training which provides the following knowledge, skills and abilities.
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of: methods and procedures employed in water system construction and maintenance; sewer systems and plumbing practices.
- Skill in: collecting water quality samples.
- Ability to: read and interpret construction plans and specifications; check backflow and cross-connection devices; check water pressure volume and quality, including taste, odor, and color; communicate effectively with all customers, fellow employees, and the general public; conduct site assessments and evaluations; write reports and issue FOG administrative citations; lift up and carrying objects weighing up to 50 pounds.
SPECIAL MINIMUM REQUIREMENTS
- Must possess and retain a valid California Class "C" Driver's License as a condition of continued employment in this classification.
- In order to pass probation and as a condition of continued employment in this classification, employees must possess and retain valid California State Water Resources Control Board Water Distribution Certification - Grade 2.
- In order to pass probation and as a condition of continued employment in this classification, employees must possess and retain valid California State Water Resources Control Board Water Treatment Certification - Grade 2.
- In order to pass probation and as a condition of continued employment in this classification, employees must possess and retain a valid Orange County Environmental Health Division Backflow Prevention Device Tester Certificate.
HIGHLY DESIRABLE
- Formal training and coursework in water quality, cross-connection, and backflow protection is preferred, but not required.
SPECIAL WORKING CONDITIONS
- Must be willing and able to work irregular hours, including evenings, weekends, and holidays, as needed; respond to after-hours emergency calls; and work outside in varying weather conditions.
Selection Process
All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application.
Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide .
Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:
Oral Interview Examination (Tentatively scheduled for Tuesday, May 28, 2024) : (Weight of 100%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list. Based on the number of applications received, the Human Resources Department may waive the oral interview examination and evaluate those applicants who meet the requirements described above through an examination of record. The examination will be based on a review of the application materials submitted and will include an assessment of training, experience and performance with the City of Santa Ana. Applicants must pass this review in order to be placed on the eligible list.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
Please visit the following website to view the summary of comprehensive benefits!
Summary of Benefits (under SEIU)
NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.
Closing Date/Time: 5/14/2024 11:59 PM Pacific
