Social Services Worker Assistant - Lead - Spanish Bilingual

This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months.

Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.

Typical Duties

Review and provide recommendations to supervisors and management for complex case resolution; communicate tactfully and yet effectively when dealing with both amenable and confrontational situations; mediate and interact with complex and difficult clients; establish and maintain effective interpersonal relationships at all organizational levels, with the public and community partners; explain information to clients or care providers regarding social services programs and other resources available to maintain client safety; make referrals to community resources and assist clients in accessing services; handle face-to-face and/or phone conflict resolution with clients and caregivers; review case narratives; maintain manual and electronic case records; oversee and present community service provider orientation; develop and present public information and education materials for use by clients; provide parent/caretaker education by training and demonstrating appropriate child-rearing skills; provide training and oversight on instruction in household management inclusive of budgeting, nutrition, food preparation and housecleaning; work closely with various community organizations and agencies; assist and advise in the supervision of clients during approved visitations or activities; attend instructional training programs to keep apprised of applicable rules, regulations or laws; complete trainings and attain certifications for effective application of evidence-based assessment tools related to job responsibilities; provide training, oversight, guidance and act as a mentor for the Social Service Worker Assistants; coordinate and counsel staff and clients on caregiver concerns and issues; perform related duties as assigned. (Essential duties will vary from position to position within this general classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)

Employment Standards

Education : Equivalent to completion of the twelfth (12th) grade.

Experience: Two (2) years of full-time experience involving extensive public contact in a health, mental health or social service setting performing duties such as in-depth interviewing or determining eligibility for publicly or privately financed health benefits, housing, financial assistance, counseling or social services equivalent to that of a Social Services Worker Assistant.

Knowledge of : Public and private health, mental health and/or social service agencies, programs, and other community resources available to meet client needs and current socio-economic issues affecting the community group being served; child development, parenting skills, care of the elderly and disabled, substance abuse, mental health issues, interpersonal and family dynamics; office procedures and practices to include computer usage and software applications; interviewing and information gathering methods and techniques; basic math and record keeping practices.

Skill/Ability to : Communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; assist in identifying training needs for the unit and provide training as requested by the supervisor; assist in the evaluation of staff performance; retain and correctly apply program regulations, policies and procedures; work effectively as part of a multi-disciplinary team; communicate effectively both written and orally; organize and maintain work assignments including detailed information on individual cases; input and retrieve data from computerized tracking systems; prepare or complete various forms, reports, records, correspondence and other documents; read, interpret and understand fully program requirements and laws; maintain confidentiality of all information and materials.

DESIRABLE EMPLOYMENT STANDARDS

Education: Graduation from an accredited college with an Associate’s Degree.

Skill/Ability: The ability to speak, read and write fluently in a designated second language, as well as in English.

Additional Information

Conditions of Employment

Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 4

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: 5/13/2024 11:59 PM Pacific

40,559

Visalia, California United States View Map