System Service Supervisor (Pool Posting)

  • BART
  • Oakland, California
  • Apr 25, 2024
Full Time Administrative Analysis and Research Clerical and Administrative Support Parks and Recreation
  • Salary: 112,048 USD

Job Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

This job announcement will be used to fill 1 vacancy. It will also be used to establish an eligibility list of candidates for 12 months.

The successful candidate selected for this position will assist the Assistant Superintendent, System Service and/or his designee, by coordinating and supervising janitorial maintenance services on assigned shifts within District stations and facilities. This position represents the full supervisory level over varied janitorial positions located throughout the District. Thus, incumbents are expected to exercise independent judgment in the day-to-day conduct of work. This position also provides for the instruction of staff in work and safety procedures. In addition, the incumbent will participate in the development and implementation of goals, objectives, policies and priorities, and performs related work as assigned. The incumbent may be required to work on various shifts in order to effectively manage and coordinate janitorial services. In addition, successful candidates will demonstrate expertise as defined by the current assignment as well as demonstrate proficiency in the following areas:
  • Principles of supervision, training and performance evaluation
  • Modern and complex janitorial and maintenance principles and practices
  • Ability to effectively communicate verbally and in writing
  • Ability to analyze problems; make decisions and direct a work force
  • Interpretation and implementation of general rules and procedures; and Collective Bargaining Agreements
  • Basic computer applications and familiarity with Information Systems


Examples of Duties

Coordinates the organization and staffing activities for janitorial maintenance operations and services on an assigned shift within District stations and facilities.

Participates in the development and implementation of goals, objectives, policies and priorities; recommends and implements resulting policies and procedures.
Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
Manages, coordinates, and assigns all janitorial activities for department employees; reviews the work plan for assigned janitorial services and activities; monitors work flow; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
Coordinates janitorial and maintenance work with various supervisors and operations staff to ensure minimal disruption of patron services.
Determines materials, supplies, cleaning products and labor requirements to complete assigned work; purchases materials, supplies, and cleaning products from different vendors; assigns resources and staff.
Coordinates and inspects work performed; ensures that established cleanliness standards are met; establishes that District goals have been exceeded.
Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
Enters and receives data in PeopleSoft including time accounting, time keeping, attendance control, queries, and reports.
Provides staff assistance to the Assistant Chief Transportation Officer, Service Delivery; participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary.
Coordinates janitorial and maintenance activities with those of other divisions and outside agencies and organizations.

Minimum Qualifications

Education:
Possession of a high school diploma, GED or recognized equivalent.

Experience:
Four (4) years of (full-time equivalent) verifiable janitorial experience which must have included at least one (1) year of administrative and/or lead or supervisory experience.

Other Requirements:
Must possess a valid California driver’s license and have a satisfactory driving record.
Supervisor Training, and Security Awareness preferred.

Knowledge and Skills

Knowledge of:
  • Operational characteristics, services and activities of a janitorial maintenance program.
  • Modern and complex janitorial and maintenance principles and practices.
  • Methods, techniques, supplies and equipment used in janitorial operations.
  • Practices and procedures of time keeping systems.
  • Principles of supervision, training and performance evaluation.
  • Occupational hazards and standard safety practices.
  • Related Federal, State and local laws, codes and regulations.

Skill in:
  • Supervising and coordinating janitorial maintenance services.
  • Supervising, training, directing and coordinating the work of lower level staff.
  • Allocating staff and purchasing resources to provide services.
  • Ensuring the adherence to safe work practices and established cleanliness standards.
  • Coordinating janitorial and maintenance services to minimize disruption of patron services.
  • Interpreting and explaining District janitorial and maintenance policies and procedures.
  • Preparing clear and concise reports.
  • Communicating clearly and concisely, both orally and in writing.
  • Establishing and maintaining effective working relationships with those contacted in the course of work.


Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights
  • Medical Coverage (or $350/month if opted out)
  • Dental Coverage
  • Vision Insurance (Basic and Enhanced Plans Available)
  • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
    • 2% @ 55 (Classic Members)
    • 2% @ 62 (PEPRA Members)
    • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members.

Closing Date/Time: 5/10/2024 11:59 PM Pacific

Base Pay

112,048

Job Address

Oakland, California United States View Map