Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity.
- Experience may substitute for education up to a maximum of four (4) years.
Licenses or Certifications: Notes to Applicants
THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
Department Mission:
The Financial Services Department serves as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.
Position Overview:This position is responsible for providing coverage to the front desk reception area, answering incoming calls, sorting and distributing mail, performing payroll duties, processing requests for memberships, training and certifications, and providing other general administrative support services as assigned.
Ninety (90) day provision for additional vacancy:
When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.
Application Instructions and Top Candidate Requirements: A detailed and complete Employment Application is required. Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Employment history dates on resume should match online Employment Application. Employment history dates must include month and year. Please include contact information from previous employers. Top Candidates may be subject to a skills assessment. The candidate selected for this position may be required to provide proof of education. This position will require a pre-employment Criminal Background Investigation.
Driving Requirement:
This position requires a valid Texas Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the
City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Driving Requirement
If you are selected for this position, and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. If you meet the
City of Austin’s Driver Record Evaluation ( DRE ) requisite , you may be eligible to drive a City vehicle to and from multiple work locations.
Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.
Please click HERE for more information. Pay Range
$23.76 - $27.56
Hours
Monday - Friday: 8:00 a.m. to 5:00 p.m.
Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.
Note: Non-executive staff eligible to telework must be in the office for at least 50% of their schedule within a two (2) week period.
Job Close Date 05/07/2024 Type of Posting External Department Financial Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications
- Excellent customer service skills
- Experience using the full Microsoft Office Suite including SharePoint
- Ability to review detailed information for accuracy and compliance with established policies and procedures.
- Ability to travel to more than one work location
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.
Responsibilities- Supervision and/or Leadership Exercised:- May provide leadership, work assignments, evaluation, training and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of applicable processes, techniques, and methods.
- Knowledge of City practice, policy and procedures.
- Skill in oral and written communication.
- Skill in using computers and related software applications.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to manage conflicts and concerns.
- Ability to understand and communicate technical information.
- Ability to exercise discretion in confidential matters.
- Ability to recognize and recommend process improvement.
- Ability to lead and train others.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain effective working relationships with city employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position include graduation with a Bachelor's degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications?
* Please provide a brief description of how you meet the minimum qualifications listed for this position to include meeting the educational requirements, years of related experience and substitutions.
(Open Ended Question)
* Briefly describe your customer and public interaction skills and experience.
(Open Ended Question)
* Please describe your proficiency with Microsoft Office Suite, specifically with Outlook, Word, PowerPoint and Excel and in what capacity you have used these programs (e.g. creating, editing spreadsheets, presentations, etc.).
(Open Ended Question)
* Describe your experience using SharePoint and your ability to enter and edit content.
(Open Ended Question)
* Please describe your ability to review detailed information for accuracy and compliance with established policies and procedures.
(Open Ended Question)
* Do you have the ability to travel to more than one work location?
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
- I acknowledge and understand this position requires a Criminal Background Investigation.
Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents
