IT TECHNICIAN 4

Announcement Number: 47161 Open to all qualified persons. Posted 04/19/2024 Close Date: 05/03/2024 Recruiter:
DANIEL LABARBERA
Email: d.labarbera@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 45 Mins
The Position

Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.

The Governor's Office of Chief Information Officer is filling an IT Technician 4 position The position is based in Las Vegas, NV and will be working under the Field Support Services Supervisor. This position is within the Client Services unit and provides support to all OCIO full-service agency employees. The ideal incumbent will have demonstrable technical abilities with Windows OS and must provide excellent customer service. The positions primary responsibilities include installing, configuring, deploying, monitoring, troubleshooting, servicing, and maintaining computers, mobile devices, peripherals, video conference equipment and Wi-Fi devices throughout the State of Nevada. This position provides end user support and may deal with stakeholders so communicating clearly and effectively while providing customer support in a timely and professional manner is essential. Travel is likely required when remote control tools or phone calls cannot solve the problem. Statewide travel of up to 50% is possible within the State of Nevada; therefore, a driver's license is required. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/

To Qualify:

In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment

1) Describe your experience with troubleshooting, repairing, upgrading, configuring, and installing computer software and hardware in an Enterprise environment.

2) Describe your experience in using remote control software.
INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:
Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

Henderson, Nevada United States View Map