Job Summary
COACHELLA VALLEY WATER DISTRICTinvites applications for the position of:IT INTERN (On-site)DEPARTMENT: Information Systems
SALARY: $16.00 Hourly
OPENING DATE: 04/19/2024
CLOSING DATE: 05/10/2024
Coachella Valley Water District is committed to hiring collegiate students (undergraduate and graduate students) and recent college graduate interns by providing meaningful learning and work experience in a professional and safe working environment that benefit student’s academic goals.
Our mission is
To meet the water-related needs of the people through dedicated employees, providing high quality water at a reasonable cost. Coachella Valley Water District is a multifaceted agency that delivers irrigation and domestic (drinking) water, collects and recycles wastewater, provide regional storm water protection, replenishes the groundwater basin and promotes conversation. If you are interested in making an impact in your community while gaining real world career experience in the water industry, CVWD invites you to apply.
Essential Functions
The IT Intern will provide technical support to our staff and customers. You will be responsible for resolving various IT issues such as software installation, network configuration, virus removal, hardware troubleshooting, etc. You will also assist with IT projects and tasks related to networking and cybersecurity.
Duties may include the following:
- Provide first-level support for IT requests and incidents via phone, email, chat, or in person
- Troubleshoot and resolve common IT issues such as password resets, software updates, printer problems, etc.
- Escalate complex or unresolved issues to senior IT staff or external vendors
- Install, configure, and maintain hardware and software for desktops, laptops, mobile devices, etc.
- Assist with network administration tasks such as setting up user accounts, permissions, VPNs, firewalls, etc.
- Perform basic cybersecurity tasks such as scanning for vulnerabilities, applying patches, monitoring logs, etc.
- Document IT procedures and solutions in a knowledge base
- Participate in IT projects and initiatives as assigned
- Stay updated on current IT trends and best practices
Knowledge, skills and abilities preferred for an IT intern: Pursuing a degree or certification in IT or related field, basic knowledge of Windows 10 operating system and Microsoft Office 2016 applications, basic knowledge of networking concepts and protocols such as TCP/IP, DNS, DHCP, etc., basic knowledge of cybersecurity concepts and tools such as antivirus software, firewalls, encryption, etc., excellent customer service skills and problem-solving skills, good verbal and written communication skills, ability to work under pressure and meet deadlines, ability to work independently and as part of a team
This is a part-time, non-benefited position of a limited duration. This position provides opportunity for incumbents with an interest in pursuing a career in government, to learn about “Special Districts” functions and gain experience by completing tasks and special assignments related to the program area. Assignments are intended to both help the District meet its business objectives as well as provide the Intern with exposure to governmental projects, programs, and processes.
Minimum Qualifications
REQUIRED QUALIFICATIONS:Students should be either junior level or above as an undergraduate student or graduate student. An internship may also be granted if graduation from university is one year or less.
- Students/graduates should be available to work an average of 20 hours per week.
- May only participate in the internship for up to two semesters/quarters.
- An internship may only be for either the summer or school year
- Interns must provide copy of current schedule that includes current college level or proof of graduation
Applicants must submit:1. On-line application form
2. Responses to the supplemental questions
All materials must be received by the closing date (P.S.T.). Postmarks, faxes and incomplete applications will not be accepted. Resumes are not a substitute for a completed application.
Application Review All application materials will be reviewed and those meeting the minimum qualifications will have their names included in a candidate pool that various departments will use to conduct final selection interviews.
Candidates under final consideration for employment with the district should expect to undergo an employment background / reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver’s license, registrations, certificates, and other credentials as part of the appointment process.
The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits .
Closing Date/Time: 5/10/2024 11:59 PM Pacific
