RGS HR Advisor for the Disability & Leave Management Team

  • REGIONAL GOVERNMENT SERVICES
  • Remote, California
  • Mar 28, 2024
Part Time Human Resources and Personnel
  • Salary: 43 USD

Job Description

Position Description

Are you an experienced professional in California local government absence and disability management ? Are you a self-starter who excels at working interactively with clients to provide excellent services to the organization’s managers and employees ? Are you excited to work remotely within a dynamic and flexible public service organization?

Regional Government Services (RGS) is looking for a skilled Advisor to deliver journey or advanced journey-level integrated absence and disability management in strategic partnership with clients to serve their needs . This includes leaves of absence, workplace accommodation, and disability management .

This recruitment is to fill an immediate opening and to develop an eligibility list for future openings.

While RGS is a public agency, our unique mission and service model require innovation and flexibility from our service teams to acquire , deploy and benefit our clients with their disability and leave management needs . This critical role on our Disability and Leave Management (DLM) Team will work to deliver leave management services to RGS clients . Actual weekly hours are variable but generally range from 20- 40 hours per week . Any member of the DLM team who desires additional work may be considered for additional HR services teams , depending on both skillsets and project availability.

THE IDEAL CANDIDATE WILL:

  • Thrive in a n environment with competing priorities .
  • Have the demonstrated ability to exercise appropriate initiative and be able to work well both independently and collaboratively to solve problems with both RGS team members and all levels of the client organization.
  • Have a deep knowledge of local government employment law , integrated absence and disability management, and the ability to adapt best practices to a dynamic and fluid employment structure s , a thorough understanding of human resources, and regulations at federal, state, and local levels, especially with California-specific regulations.
  • Enjoy helping disabled employees with their benefits and leaves.
  • Have extensive experience in absence management programs, including leaves, accommodations, alternate job placements and return to work processes, and vendor relationships related to these programs.
  • Communicate in an approachable and responsive manner.
  • Learn new processes quickly . Review an d analyze po licies and procedures and implement effective procedures as necessary.
  • Understand the importance of transparency and promote policies that enhance trust while maintaining confidentiality.
  • Be able to analyze and develop innovative and effective solutions to administrative and operational challenges.
  • Have a strong customer service focus.


  • Be able to quickly analyze case requirements and reach out for more expertise when needed.
  • Be an excellent communicator with both written and oral communication skills and demonstrate the ability to understand and speak to others' concerns while demonstrating empathy and sincere respect for other points of view.
  • Have excellent time management skills while working on multiple case s in an at-home work environment.
  • Be highly proficient utilizing computer and cloud-based human resources systems.
  • Demonstrate an ability to handle difficult conversations with both disabled workers and their employers .
  • Possess a high level of proficiency with various technologies and applications used in HR-specific services, spreadsheets (e.g., Excel), word processing (e.g., Microsoft Word), and records management.
  • Have experience with remote meeting software (e.g., Zoom).


COMPETENCIES-RGS Advisors
Adaptability and Flexibility: Responds effectively to multiple demands, ambiguity, shifting of priorities, emerging situations, and rapid change.
Attention to Detail : Performs work thoroughly and is conscientious about attending to detail.
Customer Service: Implements activities designed to enhance the level of customer satisfaction.
Decision Making: Takes action that is consistent with available facts, constraints, and probable consequences.
Interpersonal Skills : Shows understanding, courtesy, tact, empathy, and concern; develops and maintains relationships; relates well to people from varied backgrounds and situations and is sensitive to individual differences.
Oral Communication : Expresses information to individuals or groups effectively; considers the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Writing: Writes in a clear, concise, organized, and convincing manner for the intended audience.

DISABILITY AND LEAVE MANAGEMENT TEAM COMPETENCIES

Accountability : A ccept s responsibility for themselves and their team.

Analytical Thinking : Identifies and defines problems, extracts key information from data, and develops workable solutions for the problems identified .

Change Management : Helps employees quickly and effectively understand and adjust to new roles, challenges, and changes in the work environment and in their jobs.

Conflict Management : Intervenes in conflict situations, successfully alleviating or eliminating discord.

Inclusiveness : Creates a workplace in which people of all backgrounds and cultures feel included, welcome, and valued.

Influence : Exerts a positive effect on other's views, attitudes, decisions, perceptions , and/or beliefs .

Risk Management : Takes action to evaluate and minimize risks to the agency and its employees.

About RGS
Regional Government Services (RGS) is a unique California public agency serving the consulting, administrative, and project management needs of local governments. Our greatest asset is our expert Advisors who pride themselves on delivering outstanding services to support the mission of our partner agencies.

To provide this expertise , RGS has developed a highly flexible and adaptive team environment and work culture. We utilize technology to support a remote workforce of over 100 Advisors. Our Advisors are trained and experienced public-sector professionals from a variety of relevant disciplines. We combine the strength of each Advisor's unique experiences, perspectives, and skills through teaming, leveraging their combined talents to benefit our partner agencies.

As an employer, RGS offers Advisors competitive compensation and benefits, client projects that offer rewarding and challenging work, and extraordinary flexibility. While client interactive work must be done during core business hours, there is flexibility to do other work elements on a personalized schedule to maximize flexibility.

Examples of Duties

  • Ensures client organizational compliance by consistently applying, advising, and educating managers and employees on Federal and State Leave and Disability regulations, work-related injuries, organizational policies, and collective bargaining agreements.
  • Keeps current on new developments in Leaves of Absence ( LOA ) and accommodation regulations .
  • Evaluates and proposes updates to client policies and programs related to leave administration.
  • Works with clients and their vendors to ensure that the contracted services are being performed accurately, timely and with high quality.
  • Work s closely with RGS team leads , along with client HR, legal, and other relevant parties to ensure a cohesive and integrated approach to absence management.
  • Builds trust amongst stakeholders through open, fair, timely , and transparent communication and decision making, keeping the policies and legal requirements at the center of the decision-making process.
  • Escalates client service issues to RGS leadership as needed to address potential risk management concerns.
  • Educate and assist employees and employers with w age replacement benefit s and integration options.
  • Manages and partners with clients to a) ensure that the contracted services are being performed accurately, timely and with high quality and b) ensure that the relevant plans, policies, and processes are accurately defined and administered.
  • Collaborates with external vendors to optimize services and streamline processes.
  • Builds trust amongst employees, employers, and other stakeholders through open and fair communication to ensure effective outcomes keeping the policies and legal requirements at the center of the decision-making process.


Typical Qualifications

Education: College level coursework or certification in human resources or public administration.

Experience: Five (5) years of responsible California local government Human Resources experience at an analyst or senior analyst level with a primary emphasis in leaves, accommodations, alternate job placement a s an accommodation , and return to work processes ,

Desirable Qualifications:

  • Absence and disability management work experience with California public agencies.
  • A bachelor’s degree from an accredited college or university with major coursework in human resources, or public administration, or a closely related field .
  • Experience in defending claims before various governing agencies .
  • CPDM preferred.


Supplemental Information

Benefits:
Paid Time Off benefits.
Employer Contribution at 10% of earnings to a 401a deferred compensation plan.
Medical, dental, and vision benefits are available for employees who regularly work more than an average of 20 hours per week.
Flexible work hours with the understanding that some portion of time will be during core work hours of 8:00 AM - 5:00 PM PST to deliver human resources services.
Click here for more information on RGS Benefits.

Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application.

Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system.

All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment.

The deadline to apply is April 22, 2024, at 11:59 PM PST.

APPLICATION PROCESS AND SELECTION PROCEDURE:

Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications . Only those applicants whose background and experience best meet the requirements for this position will be invited to continue in the recruitment.

Remote Screen Interview Exam - (100%) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position . The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for the week of April 29, 2024 .

Online Skills Assessment/Team Interview - (Pass/Fail) An Online Skills Assessment will be used to evaluate candidates’ knowledge, skills, and abilities for the position. This will be followed by an interview with member(s) of the Disability and Leave Management Team. The Online Skills Assessment/Team Interview will be conducted via video conference platform and is tentatively scheduled for May 14, 2024.

Successful candidates will be placed on an eligibility list . The Leave Management Team Lead will interview candidates from this list as needed for staff ing contracts . All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to kharapan@rgs.ca.gov .

Regional Government Services is not responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by emailing kharapan@rgs.ca.gov.

Regional Government Services is an Equal Opportunity Employer.

RGS Salary and Benefits

Closing Date/Time: 4/22/2024 11:59 PM Pacific

Base Pay

43

Job Address

Remote, California United States View Map