SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Lead and create the strategic direction and vision for our new Project Management Office Initiative! We seek an experienced IT Project Manager with the knowledge and expertise to develop enterprise application frameworks and define project management methodologies to achieve departmental objectives! SALARY AND BENEFITS This position offers full benefits and a c ompetitive salary range of $131,123.20 - $187,907.20 Annually DOQ 3% Annual Across the Board Salary Increases in February 2025 & 2026** Bi-annual step increases of approximately 2.5%, up to Step 16 The County also offers an alternative Modified Benefits Option that provides a wage differential of 4% above the base salary rate with modified benefits. MBO SALARY $ 132,387.84 - $189,734.27 Annually DOQ The Innovation and Technology Department (ITD) is recruiting for an IT PMO (Project Management Office) Chief* , who will serve on the Innovation and Technology Management Team. The incumbent will be responsible for championing the Project Management Office initiative, setting the vision, direction, strategy and will carry forward the plan to stand and scale up a Project Management Office in support of the department’s objectives and establish short term goals and long-term vision for the new PMO division. Duties include leading an enterprise team, assigning individual responsibilities, enforcing accountability, developing strategy for the initiative, establish, maintain, and develop an industry standard project management documentation, methodology and metrics to ensure optimum service delivery expectations; work directly with internal and external subject matter experts, executive leadership, and business operations to deliver successful implementation; identify resourcing needs and coordinating the efforts of departmental staff and third-party vendors to meet project milestones and deliverables according to plan; work to define the project's objectives, scope and provide project oversight throughout its implementation. *Official Job Title: IT Division Chief. For a more comprehensive listing of job duties for this classification, please refer to the IT Division Chief job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. IMPRESSIVE BENEFITS!! This position offers lucrative County benefits and retirement package, including generous county-paid retirement matching! The incumbent also may qualify for retirement reciprocity gained from another public agency. Click the image below to learn more about the County of San Bernardino's competitive offerings! Click the links below for additional details: County Exempt Compensation Ordinance Traditional Benefits Option Modified Benefits Option CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment and maintained throughout duration of employment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Candidates MUST possess experience and education as detailed in ALL of the following areas*: EXPERIENCE : Four (4) years of experience, within the past six (6) years, proven project management experience including scope and requirements definition, problem solving and process improvements, leading distributed teams in complex environments such as on-premises, cloud, or hybrid, experience with large-scale implementation projects utilizing industry standard development and service delivery methodologies. Four (4) years of experience performing duties in four (4) of the six (6) following areas: Strategic IT Planning Project Management Methodologies for Application Development Business Requirements Analysis Feasibility & Cost/Benefit Analysis Risk and Change Management SUPERVISORY/LEAD EXPERIENCE: Three (3) years leading a staff engaged in the implementation of complex business applications in a production environment. Experience must include primary responsibility for assigning/reviewing work and preparing performance evaluations. EDUCATION: A Bachelor's degree* or higher in computer science, information technology, or a closely related field. *Substitution: Two (2) additional years of qualifying experience may substitute for the required education. Desired Qualifications The ideal candidate will have the following: PMP Certified. Scrum Master Certified. PMI-ACP Certified. IT leadership in public sector. Strong IT project management experience. Selection Process Application Procedure: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Candidates are encouraged to apply as soon as possible, as the recruitment is subject to close at any time without notice. Priority Application Review: Applications received by March 27, 2024 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. IMPORTANT NOTICE: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications ; resumes will not be reviewed as part of the evaluation process. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process. Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Mar 13, 2024
Full Time
The Job Lead and create the strategic direction and vision for our new Project Management Office Initiative! We seek an experienced IT Project Manager with the knowledge and expertise to develop enterprise application frameworks and define project management methodologies to achieve departmental objectives! SALARY AND BENEFITS This position offers full benefits and a c ompetitive salary range of $131,123.20 - $187,907.20 Annually DOQ 3% Annual Across the Board Salary Increases in February 2025 & 2026** Bi-annual step increases of approximately 2.5%, up to Step 16 The County also offers an alternative Modified Benefits Option that provides a wage differential of 4% above the base salary rate with modified benefits. MBO SALARY $ 132,387.84 - $189,734.27 Annually DOQ The Innovation and Technology Department (ITD) is recruiting for an IT PMO (Project Management Office) Chief* , who will serve on the Innovation and Technology Management Team. The incumbent will be responsible for championing the Project Management Office initiative, setting the vision, direction, strategy and will carry forward the plan to stand and scale up a Project Management Office in support of the department’s objectives and establish short term goals and long-term vision for the new PMO division. Duties include leading an enterprise team, assigning individual responsibilities, enforcing accountability, developing strategy for the initiative, establish, maintain, and develop an industry standard project management documentation, methodology and metrics to ensure optimum service delivery expectations; work directly with internal and external subject matter experts, executive leadership, and business operations to deliver successful implementation; identify resourcing needs and coordinating the efforts of departmental staff and third-party vendors to meet project milestones and deliverables according to plan; work to define the project's objectives, scope and provide project oversight throughout its implementation. *Official Job Title: IT Division Chief. For a more comprehensive listing of job duties for this classification, please refer to the IT Division Chief job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. IMPRESSIVE BENEFITS!! This position offers lucrative County benefits and retirement package, including generous county-paid retirement matching! The incumbent also may qualify for retirement reciprocity gained from another public agency. Click the image below to learn more about the County of San Bernardino's competitive offerings! Click the links below for additional details: County Exempt Compensation Ordinance Traditional Benefits Option Modified Benefits Option CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment and maintained throughout duration of employment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Candidates MUST possess experience and education as detailed in ALL of the following areas*: EXPERIENCE : Four (4) years of experience, within the past six (6) years, proven project management experience including scope and requirements definition, problem solving and process improvements, leading distributed teams in complex environments such as on-premises, cloud, or hybrid, experience with large-scale implementation projects utilizing industry standard development and service delivery methodologies. Four (4) years of experience performing duties in four (4) of the six (6) following areas: Strategic IT Planning Project Management Methodologies for Application Development Business Requirements Analysis Feasibility & Cost/Benefit Analysis Risk and Change Management SUPERVISORY/LEAD EXPERIENCE: Three (3) years leading a staff engaged in the implementation of complex business applications in a production environment. Experience must include primary responsibility for assigning/reviewing work and preparing performance evaluations. EDUCATION: A Bachelor's degree* or higher in computer science, information technology, or a closely related field. *Substitution: Two (2) additional years of qualifying experience may substitute for the required education. Desired Qualifications The ideal candidate will have the following: PMP Certified. Scrum Master Certified. PMI-ACP Certified. IT leadership in public sector. Strong IT project management experience. Selection Process Application Procedure: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Candidates are encouraged to apply as soon as possible, as the recruitment is subject to close at any time without notice. Priority Application Review: Applications received by March 27, 2024 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. IMPORTANT NOTICE: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications ; resumes will not be reviewed as part of the evaluation process. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process. Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Responsible for the overall administration and management of the City's Drinking Water Facilities, including program implementation, fundraising/grant writing, and business operations. Areas of responsibility include planning and evaluation, policy and program development, personnel and fiscal management, and public relations. This is the highest level of strategic and/or operations management reporting to a top department executive or a department deputy. Position manages a primary function of the department and recommends high level policy and procedure subject to department, mayoral, and/or Council approval. This level would be expected to manage either a varied array of professionals and manager or a group of professionals in a City-wide administrative or operations function. This is NOT a routine promotional level and the specific justification for classification at this level must be documented. Supervision Received May work independently or as part of a team of managers that meet to discuss issues related to budgets, staff, policy, and operations. Direction received is very general and focuses on strategic objectives and is typically collaborative in nature. This is a policy-making level of management and would be considered "upper middle" management. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides direct management responsibility for the day-to-day operations of the following functional areas; Forecasting, Budgeting (Operations and Capital), Water System Operations. Monthly Budget-to-Actual Reporting, General Accounting Operations, Fixed Asset Accounting, Accounts Payable, and Cash Collections. Manages the invoicing for the Office of Water Treatment and Reclamation which includes invoicing for formal contracts, goods and services, and utilities and inter-jurisdictional expenses. Approves payroll for the distribution groups. Develops policy and write rules, regulations, and ordinances for environmental protection and land development in the City of Atlanta; interfaces with the Mayor's office, City Council, and other departments for policy and technical issues; Resolves technical issues and make final determination regarding the application of Federal, State, and local requirements for land development. Manages the operation of Watershed Information Systems which provides IT and GIS support for the Department of Watershed Management. Areas of responsibility includes providing application, desktop, network and geographic information system (GIS) support. Oversees and manages the operation of Watershed Information Systems. Ensures both, the short-term and long-term financial health and viability of the Department; provides assurance related to the delivery of financial-related information to internal management, City Council, Bond Rating Agencies, and the department's bondholders; provides financial leadership and oversight of the department's annual financial audit. Ensures the City follows all state, federal, local & regional policies, laws and regulations pertaining to water treatment. Develops and maintains the City's Conservation Plan. Provides positive leadership, working harmoniously with others in the Department and other organizations, and ensuring that the day-to-day activities. Manages the water system operations including producing the budget, managing the staff, and overseeing technical and engineering processes. Ensures the Office of Water Treatment and Reclamation has all the necessary resources required to successfully complete job assignments in financial, human and administrative related areas which enables the City to fulfill its mission to deliver potable water and to manage waste water services for its customers 365 days a year. Directs and prepares the annual budget submission and detailed financial plan; duties include budget formulation and execution, approving all budget adjustments and budget transfers Department-wide, developing the plan assumptions, and ensuring that the annual budget is in sync with the strategic financial plan. Manages the operation of Watershed Information Systems which provides IT and GIS support for the Department of Watershed Management. Areas of responsibility includes providing application, desktop, network and geographic information system (GIS) support. Provides leadership and direction to group managers and oversee project goals. Develops project strategies, implementation plan, project scope and milestones. Decision Making This position is generally required to provide input regarding decisions that impact any area within the watershed's divisions and offices. Such issues may be related to policy/procedure, strategy, budget, and/or technical. May commit department to action. Establishes organization strategy and policy within required legislative or executive limitations. Leadership Provided Provides guidance to a varied group of Managers and Supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity. Guidance should typically be general in nature and focus on objectives, end results, and policies. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Extensive knowledge of technical terminology; extensive knowledge of construction projects, administrative activities or field operations; knowledge of engineering, water and sewage, procurement, hydraulics, and geotechnical processes and terminology; knowledge of legal requirements of water conservation laws & ordinances; thorough knowledge of the principles and practices of water resource management and watershed science; knowledge of grant writing and grant management. Strong Computer and Software (Microsoft) Skills; very strong administrative and managerial skills; inter-personal and team working skills; skilled in communicating verbally and in writing. Ability to be decisive; ability to develop relationships and partnerships; ability to write clear and concise technical documents; ability to read, understand, and prepare legal documents; ability to effectively negotiate resolution of conflicts among citizens, neighbors, elected official, and staff, as well as efficiently manage a government office open to the public; ability to interact effectively with various personality styles and with upper departmental management or elected officials; ability to read and interpret construction drawings; ability to interpret laws, regulations and guidelines; ability to utilize Microsoft office suite and project management programs. Minimum Qualifications - Education and Experience Bachelor’s degree with a major in Business Management, Biology, Chemistry, Engineering or Public Administration. (Equivalent professional experience may be considered for substitution for the master’s degree on an exception basis). 10 years of experience in environmental engineering, municipal government sector, or water / wastewater plant operations with at least 5 years of experience as a manager, supervisor, team leader, etc. Preferred Education & Experience Master's degree in Business, Management or Public Administration. (Equivalent professional experience may be considered for substitution for the master’s degree on an exception basis). Minimum of 10 years of work experience in environmental engineering, municipal government sector, or water / wastewater plant operations with at least 5 years of experice as a manager, supervisor, team leader, etc. Licensures and Certifications Class I Water Treatment certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Mar 08, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Responsible for the overall administration and management of the City's Drinking Water Facilities, including program implementation, fundraising/grant writing, and business operations. Areas of responsibility include planning and evaluation, policy and program development, personnel and fiscal management, and public relations. This is the highest level of strategic and/or operations management reporting to a top department executive or a department deputy. Position manages a primary function of the department and recommends high level policy and procedure subject to department, mayoral, and/or Council approval. This level would be expected to manage either a varied array of professionals and manager or a group of professionals in a City-wide administrative or operations function. This is NOT a routine promotional level and the specific justification for classification at this level must be documented. Supervision Received May work independently or as part of a team of managers that meet to discuss issues related to budgets, staff, policy, and operations. Direction received is very general and focuses on strategic objectives and is typically collaborative in nature. This is a policy-making level of management and would be considered "upper middle" management. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides direct management responsibility for the day-to-day operations of the following functional areas; Forecasting, Budgeting (Operations and Capital), Water System Operations. Monthly Budget-to-Actual Reporting, General Accounting Operations, Fixed Asset Accounting, Accounts Payable, and Cash Collections. Manages the invoicing for the Office of Water Treatment and Reclamation which includes invoicing for formal contracts, goods and services, and utilities and inter-jurisdictional expenses. Approves payroll for the distribution groups. Develops policy and write rules, regulations, and ordinances for environmental protection and land development in the City of Atlanta; interfaces with the Mayor's office, City Council, and other departments for policy and technical issues; Resolves technical issues and make final determination regarding the application of Federal, State, and local requirements for land development. Manages the operation of Watershed Information Systems which provides IT and GIS support for the Department of Watershed Management. Areas of responsibility includes providing application, desktop, network and geographic information system (GIS) support. Oversees and manages the operation of Watershed Information Systems. Ensures both, the short-term and long-term financial health and viability of the Department; provides assurance related to the delivery of financial-related information to internal management, City Council, Bond Rating Agencies, and the department's bondholders; provides financial leadership and oversight of the department's annual financial audit. Ensures the City follows all state, federal, local & regional policies, laws and regulations pertaining to water treatment. Develops and maintains the City's Conservation Plan. Provides positive leadership, working harmoniously with others in the Department and other organizations, and ensuring that the day-to-day activities. Manages the water system operations including producing the budget, managing the staff, and overseeing technical and engineering processes. Ensures the Office of Water Treatment and Reclamation has all the necessary resources required to successfully complete job assignments in financial, human and administrative related areas which enables the City to fulfill its mission to deliver potable water and to manage waste water services for its customers 365 days a year. Directs and prepares the annual budget submission and detailed financial plan; duties include budget formulation and execution, approving all budget adjustments and budget transfers Department-wide, developing the plan assumptions, and ensuring that the annual budget is in sync with the strategic financial plan. Manages the operation of Watershed Information Systems which provides IT and GIS support for the Department of Watershed Management. Areas of responsibility includes providing application, desktop, network and geographic information system (GIS) support. Provides leadership and direction to group managers and oversee project goals. Develops project strategies, implementation plan, project scope and milestones. Decision Making This position is generally required to provide input regarding decisions that impact any area within the watershed's divisions and offices. Such issues may be related to policy/procedure, strategy, budget, and/or technical. May commit department to action. Establishes organization strategy and policy within required legislative or executive limitations. Leadership Provided Provides guidance to a varied group of Managers and Supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity. Guidance should typically be general in nature and focus on objectives, end results, and policies. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Extensive knowledge of technical terminology; extensive knowledge of construction projects, administrative activities or field operations; knowledge of engineering, water and sewage, procurement, hydraulics, and geotechnical processes and terminology; knowledge of legal requirements of water conservation laws & ordinances; thorough knowledge of the principles and practices of water resource management and watershed science; knowledge of grant writing and grant management. Strong Computer and Software (Microsoft) Skills; very strong administrative and managerial skills; inter-personal and team working skills; skilled in communicating verbally and in writing. Ability to be decisive; ability to develop relationships and partnerships; ability to write clear and concise technical documents; ability to read, understand, and prepare legal documents; ability to effectively negotiate resolution of conflicts among citizens, neighbors, elected official, and staff, as well as efficiently manage a government office open to the public; ability to interact effectively with various personality styles and with upper departmental management or elected officials; ability to read and interpret construction drawings; ability to interpret laws, regulations and guidelines; ability to utilize Microsoft office suite and project management programs. Minimum Qualifications - Education and Experience Bachelor’s degree with a major in Business Management, Biology, Chemistry, Engineering or Public Administration. (Equivalent professional experience may be considered for substitution for the master’s degree on an exception basis). 10 years of experience in environmental engineering, municipal government sector, or water / wastewater plant operations with at least 5 years of experience as a manager, supervisor, team leader, etc. Preferred Education & Experience Master's degree in Business, Management or Public Administration. (Equivalent professional experience may be considered for substitution for the master’s degree on an exception basis). Minimum of 10 years of work experience in environmental engineering, municipal government sector, or water / wastewater plant operations with at least 5 years of experice as a manager, supervisor, team leader, etc. Licensures and Certifications Class I Water Treatment certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 14 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards This is an experienced, professional level capable of carrying out most assignments typical of the profession with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Assists in carrying out a variety of basic field duties at the job site related to linear sewer, storm, and water, construction management, repairs, and rehabilitation. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Will work independently with responsibility for managing assigned functions, as well as subordinate staff. Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides assistance to the Project Manager and Construction Manager on daily operations pertaining to construction contracts. Provides technical advice and supervision to daily field activities and assists in the timely completion of assigned projects. Attends regular staff meetings with project teams to discuss project status, department news and team discussions. Requests the generation of cost estimates. Monitors bypass pumping equipment and responds to any emergency requests. Prepares and files reports for contractor materials, field inspector performance/issues and other job-related documentation. Assists the group as whole as needed with field work or data review. Ensures security and safety oversight for active construction sites and field operations. Manage inspection staff tasked with providing inspection/investigation of all linear infrastructure construction projects/contracts, i.e. annual on-call construction, sewer rehab construction, private development construction, defective private sewer lateral connections, water tap connections, private property spills, etc. Acts as a liaison between several City of Atlanta departments, i.e., ATLDOT, DPW, etc. and internal DWM offices/divisions to ensure compliance. Manages by-pass pumping contract and coordinates with vendors to solicit quotes and ensure equipment functionality and compliance Develop necessary compliance reports, letters/memos, and related correspondence document Responsible for extensive Quality Assurance/Quality Control and reconciliation of work orders, daily dairies, and related field documentation. Plans the daily assignment for assigned inspection staff; approves and maintains records of employee time and attendance. Performs field inspections and evaluations; meets with the citizens regarding water and wastewater complaints. Performs field investigations, research and respond to water and wastewater related claims and lawsuits against the City of Atlanta; Investigates job sites discrepancies. Directs and participates in meetings to discuss research results; reviews inspection details and determine best plan of action for complaint resolution. Provide quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters. Supervises, trains, and participates in the investigation, reporting, and coordination of resolution water and wastewater complaints or maintenance and repair of water and wastewater infrastructure. Prepare estimates for the changes in the works from subcontractors. Check work as it is being performed to be sure it is accurate within accepted tolerance. Coordinates illicit connection investigation as well as disconnection activities. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Selects from multiple procedures and methods to accomplish tasks. Leadership Provided Routinely provides training and/or project leadership to less experienced professionals or support staff. May supervise clerical or support staff. Knowledge, Skills & Abilities Basic knowledge of water and wastewater infrastructure functions; knowledge of types of pipe; knowledge of basic construction principals and topography; knowledge of legal terminology. Skill in operating a basic computer and related software; skill in building and maintaining effective working relationships with the staff and public. Knowledge of City’s Code of Ordinances and environmental regulations as they relate to water and wastewater infrastructure and compliance. Ability to train and instruct staff in water and sewer field inspection techniques; ability to communicate well with citizens, sometimes under difficult circumstances. Knowledge of moderate engineering terminology; knowledge of terms associated with water/wastewater linear assets; knowledge of Mechanical and related processes; knowledge of basic statistical review and preparation of reports. Good organizational and communication skills; advanced computer software skills. Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Shows initiative to perform duties beyond assignment-specific duties. Demonstrate self-motivation, maturity, management know-how, leadership, and interpersonal skills. Ability to communicate well both verbally and in writing, present well as a person. A basic understanding of accounting and cost control procedures. To perform this job successfully, an individual should have knowledge of Project Management software, Spreadsheet software, and a familiarity with Microsoft office suite of programs. Knowledge of eBuilder desirable. Minimum Qualifications Eight (8) years of progressively responsible experience in water and/or wastewater collections system operations, maintenance or construction or have a Bachelor’s degree in Civil Engineering or a related field and have three years of progressively responsible supervisory experience in wastewater collections system operations, maintenance or construction. Preferred Education and Experience Bachelor’s degree (BA) in Construction Management, Civil or related Engineering, 5 years of related field engineering experience including 1 year of leadership/supervisory experience. Licensures and Certifications Applicants applying must have a valid driver’s license at time of application. A valid Georgia driver’s license is required at the time of appointment. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Mar 08, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards This is an experienced, professional level capable of carrying out most assignments typical of the profession with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Assists in carrying out a variety of basic field duties at the job site related to linear sewer, storm, and water, construction management, repairs, and rehabilitation. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Will work independently with responsibility for managing assigned functions, as well as subordinate staff. Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides assistance to the Project Manager and Construction Manager on daily operations pertaining to construction contracts. Provides technical advice and supervision to daily field activities and assists in the timely completion of assigned projects. Attends regular staff meetings with project teams to discuss project status, department news and team discussions. Requests the generation of cost estimates. Monitors bypass pumping equipment and responds to any emergency requests. Prepares and files reports for contractor materials, field inspector performance/issues and other job-related documentation. Assists the group as whole as needed with field work or data review. Ensures security and safety oversight for active construction sites and field operations. Manage inspection staff tasked with providing inspection/investigation of all linear infrastructure construction projects/contracts, i.e. annual on-call construction, sewer rehab construction, private development construction, defective private sewer lateral connections, water tap connections, private property spills, etc. Acts as a liaison between several City of Atlanta departments, i.e., ATLDOT, DPW, etc. and internal DWM offices/divisions to ensure compliance. Manages by-pass pumping contract and coordinates with vendors to solicit quotes and ensure equipment functionality and compliance Develop necessary compliance reports, letters/memos, and related correspondence document Responsible for extensive Quality Assurance/Quality Control and reconciliation of work orders, daily dairies, and related field documentation. Plans the daily assignment for assigned inspection staff; approves and maintains records of employee time and attendance. Performs field inspections and evaluations; meets with the citizens regarding water and wastewater complaints. Performs field investigations, research and respond to water and wastewater related claims and lawsuits against the City of Atlanta; Investigates job sites discrepancies. Directs and participates in meetings to discuss research results; reviews inspection details and determine best plan of action for complaint resolution. Provide quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters. Supervises, trains, and participates in the investigation, reporting, and coordination of resolution water and wastewater complaints or maintenance and repair of water and wastewater infrastructure. Prepare estimates for the changes in the works from subcontractors. Check work as it is being performed to be sure it is accurate within accepted tolerance. Coordinates illicit connection investigation as well as disconnection activities. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Selects from multiple procedures and methods to accomplish tasks. Leadership Provided Routinely provides training and/or project leadership to less experienced professionals or support staff. May supervise clerical or support staff. Knowledge, Skills & Abilities Basic knowledge of water and wastewater infrastructure functions; knowledge of types of pipe; knowledge of basic construction principals and topography; knowledge of legal terminology. Skill in operating a basic computer and related software; skill in building and maintaining effective working relationships with the staff and public. Knowledge of City’s Code of Ordinances and environmental regulations as they relate to water and wastewater infrastructure and compliance. Ability to train and instruct staff in water and sewer field inspection techniques; ability to communicate well with citizens, sometimes under difficult circumstances. Knowledge of moderate engineering terminology; knowledge of terms associated with water/wastewater linear assets; knowledge of Mechanical and related processes; knowledge of basic statistical review and preparation of reports. Good organizational and communication skills; advanced computer software skills. Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Shows initiative to perform duties beyond assignment-specific duties. Demonstrate self-motivation, maturity, management know-how, leadership, and interpersonal skills. Ability to communicate well both verbally and in writing, present well as a person. A basic understanding of accounting and cost control procedures. To perform this job successfully, an individual should have knowledge of Project Management software, Spreadsheet software, and a familiarity with Microsoft office suite of programs. Knowledge of eBuilder desirable. Minimum Qualifications Eight (8) years of progressively responsible experience in water and/or wastewater collections system operations, maintenance or construction or have a Bachelor’s degree in Civil Engineering or a related field and have three years of progressively responsible supervisory experience in wastewater collections system operations, maintenance or construction. Preferred Education and Experience Bachelor’s degree (BA) in Construction Management, Civil or related Engineering, 5 years of related field engineering experience including 1 year of leadership/supervisory experience. Licensures and Certifications Applicants applying must have a valid driver’s license at time of application. A valid Georgia driver’s license is required at the time of appointment. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Manager Case Management CalOptima CalOptima Health is seeking a highly motivated an experienced Manager Case Management to join our team. The Manager Case Management provides shared responsibility for the daily operations, activities and projects for the Case Management department. The incumbent works under the general direction of the Director of Case Management and in partnership with the other department managers to provide performance management and development of the case management staff and projects associated with the department to ensure compliance with department policies and procedures, along with the implementation of assigned projects. The incumbent may be required to attend joint operational and community meetings. The incumbent is responsible for monitoring of case management reports and reporting to management or committees. Position Information: Department: Case Management Salary Grade: P - $117,000 - $192,390 ($56.25 - $92.4952) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for department and staff. Works with the director in the development, implementation and evaluation of the department's case management policies and procedures. Ensures programs, policies and procedures, and desktop procedures are aligned with Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) and National Committee for Quality Assurance (NCQA) standards. 45% - Program Oversight Collects, analyzes and responds to data regarding overall and individual case management effectiveness. Develops and implements complex project plans for current or new programs which will assist with improving efficiencies, outcomes and satisfaction according to federal and/or state regulations. Develops and maintains relationships with providers, networks and groups to serve as a liaison between the health plan and the provider. Forwards cases requiring director or Medical Director review or intervention and routes appropriately. Partners with the other Managers of Case Management to meet all project deadlines. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field and a current unrestricted Registered Nurse (RN) license to practice in the state of California required. For non-RN's, a master's degree in healthcare, social work or related field required. 5 years of experience in managed care, preferably with Medicare and Medicaid/Medi-Cal populations required. 3 years of experience in ambulatory case management required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of supervisory/management level experience. Active Certified Case Management (CCM) certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-case-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bbb85c967773e6459266ceef782b5e8c
Apr 24, 2024
Full Time
Manager Case Management CalOptima CalOptima Health is seeking a highly motivated an experienced Manager Case Management to join our team. The Manager Case Management provides shared responsibility for the daily operations, activities and projects for the Case Management department. The incumbent works under the general direction of the Director of Case Management and in partnership with the other department managers to provide performance management and development of the case management staff and projects associated with the department to ensure compliance with department policies and procedures, along with the implementation of assigned projects. The incumbent may be required to attend joint operational and community meetings. The incumbent is responsible for monitoring of case management reports and reporting to management or committees. Position Information: Department: Case Management Salary Grade: P - $117,000 - $192,390 ($56.25 - $92.4952) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for department and staff. Works with the director in the development, implementation and evaluation of the department's case management policies and procedures. Ensures programs, policies and procedures, and desktop procedures are aligned with Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) and National Committee for Quality Assurance (NCQA) standards. 45% - Program Oversight Collects, analyzes and responds to data regarding overall and individual case management effectiveness. Develops and implements complex project plans for current or new programs which will assist with improving efficiencies, outcomes and satisfaction according to federal and/or state regulations. Develops and maintains relationships with providers, networks and groups to serve as a liaison between the health plan and the provider. Forwards cases requiring director or Medical Director review or intervention and routes appropriately. Partners with the other Managers of Case Management to meet all project deadlines. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field and a current unrestricted Registered Nurse (RN) license to practice in the state of California required. For non-RN's, a master's degree in healthcare, social work or related field required. 5 years of experience in managed care, preferably with Medicare and Medicaid/Medi-Cal populations required. 3 years of experience in ambulatory case management required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of supervisory/management level experience. Active Certified Case Management (CCM) certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-case-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bbb85c967773e6459266ceef782b5e8c
CITY OF SAN LUIS, AZ
Fernando Padilla City Building, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Recorder’s Office is seeking qualified candidates to apply for the Senior Business Systems Analyst (SBSA) position. As a member of our team, the candidate will provide difficult, technical, and specialized office support to the department. The SBSA will design, create, and maintain web pages and portals for electronic commerce conducted through the main Recorder web site and the interactive kiosk. The SBSA will help manage SQL server database processes and will create browser-based applications for department support. The candidate will be a part of the Recorder’s Office I.T. Division and report to the Records Administration Manager. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Information Systems, Business, or Public Administration, or a related field , AND four (4) years of full-time professional level experience in systems analysis and project leadership in a large multi-processing environment. Professional level experience, which has provided the skills and knowledge necessary to perform all job functions at this level, may be substituted for the education on a year-for-year basis to a maximum of two years. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides project management skills in planning, scheduling, managing and reporting; provides lead direction, training and work review for a programming project team; organizes and assigns work, sets priorities, and follows up and controls project status to ensure coordination and completion of assigned work. Gathers and analyzes information regarding customer systems and requirements for automated systems to fulfill these needs; conducts feasibility studies. Provides professional organization, documentation, communication and interpersonal skills; presents information in formal settings. Conducts requirements analysis, cost/benefit analysis develops schedules and project plans and other phases of a formal systems development methodology. Works in a matrix management environment with reporting responsibilities to customers and the assigned department. Provides self-direction and works with minimal direction. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Conducts feasibility studies and develops system, time, equipment and cost requirements. Provides bridging and resolution for project and customer conflicts; finds the common ground and compromises. Confers with customer department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to arrange for appropriate transportation to and from various work sites and to attend off-site meetings. Maintains current knowledge of technology and new computer customer applications. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
ABOUT THE POSITION The Clark County Recorder’s Office is seeking qualified candidates to apply for the Senior Business Systems Analyst (SBSA) position. As a member of our team, the candidate will provide difficult, technical, and specialized office support to the department. The SBSA will design, create, and maintain web pages and portals for electronic commerce conducted through the main Recorder web site and the interactive kiosk. The SBSA will help manage SQL server database processes and will create browser-based applications for department support. The candidate will be a part of the Recorder’s Office I.T. Division and report to the Records Administration Manager. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Information Systems, Business, or Public Administration, or a related field , AND four (4) years of full-time professional level experience in systems analysis and project leadership in a large multi-processing environment. Professional level experience, which has provided the skills and knowledge necessary to perform all job functions at this level, may be substituted for the education on a year-for-year basis to a maximum of two years. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back in emergency situations. Licensing and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides project management skills in planning, scheduling, managing and reporting; provides lead direction, training and work review for a programming project team; organizes and assigns work, sets priorities, and follows up and controls project status to ensure coordination and completion of assigned work. Gathers and analyzes information regarding customer systems and requirements for automated systems to fulfill these needs; conducts feasibility studies. Provides professional organization, documentation, communication and interpersonal skills; presents information in formal settings. Conducts requirements analysis, cost/benefit analysis develops schedules and project plans and other phases of a formal systems development methodology. Works in a matrix management environment with reporting responsibilities to customers and the assigned department. Provides self-direction and works with minimal direction. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Conducts feasibility studies and develops system, time, equipment and cost requirements. Provides bridging and resolution for project and customer conflicts; finds the common ground and compromises. Confers with customer department staff regarding assigned functional program areas. Maintains records and prepares periodic and special reports of work performed. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle or be able to arrange for appropriate transportation to and from various work sites and to attend off-site meetings. Maintains current knowledge of technology and new computer customer applications. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Sr. Manager, Utilization Management (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager, Utilization Management (Sr. Manager II) to join our team. The Sr Manager II (Utilization Management) will be responsible for providing oversight of clinical team treatment authorization compliance and oversight of internal and external health network partners. The incumbent will lead inventory management process improvements for all clinical operation Utilization Management (UM) teams to maximize efficiencies and ensure regulatory compliance and National Committee for Quality Assurance (NCQA) accreditation standard excellence. The incumbent will work collaboratively with the Executive Director, Clinical Operations, Enterprise Analytics team, Medical Director team, health network leadership and oversight of committees to support and coordinate best practice protocols for UM, including communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will monitor enterprise utilization, ensure patient access through quality outcomes and use a system approach to ensure whole-person care and communication amongst treatment teams. The incumbent will ensure all UM teams maintain proactive inventory management protocols to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Collaborates with clinical operations leadership to align UM protocols, including Behavioral Health and Long-Term Services and Supports to maximize gained efficiencies across programs. Facilitates improvement planning and escalation discussions with leadership including, executive team and Chief Medical Officer as appropriate. Participates and presents in CalOptima Health's committee meetings. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. 45% - Program Oversight Contributes to the development of policies and procedures that support effective collaboration for internal UM and external health network partners for UM Program standardization, compliance and excellence. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Establishes and maintains a strong health network and external clinical team presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's UM program and delivery. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements emerge related to UM. Participates in workgroups that address UM. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a health related field required. 5 years of UM experience required. 5 years in the health care industry required. 3 years of supervisory/management experience in management of UM authorization inventory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree. Current unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-utilization-management-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e2bab313aafc045be812f52ed31fe05
Apr 07, 2024
Sr. Manager, Utilization Management (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager, Utilization Management (Sr. Manager II) to join our team. The Sr Manager II (Utilization Management) will be responsible for providing oversight of clinical team treatment authorization compliance and oversight of internal and external health network partners. The incumbent will lead inventory management process improvements for all clinical operation Utilization Management (UM) teams to maximize efficiencies and ensure regulatory compliance and National Committee for Quality Assurance (NCQA) accreditation standard excellence. The incumbent will work collaboratively with the Executive Director, Clinical Operations, Enterprise Analytics team, Medical Director team, health network leadership and oversight of committees to support and coordinate best practice protocols for UM, including communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will monitor enterprise utilization, ensure patient access through quality outcomes and use a system approach to ensure whole-person care and communication amongst treatment teams. The incumbent will ensure all UM teams maintain proactive inventory management protocols to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Collaborates with clinical operations leadership to align UM protocols, including Behavioral Health and Long-Term Services and Supports to maximize gained efficiencies across programs. Facilitates improvement planning and escalation discussions with leadership including, executive team and Chief Medical Officer as appropriate. Participates and presents in CalOptima Health's committee meetings. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. 45% - Program Oversight Contributes to the development of policies and procedures that support effective collaboration for internal UM and external health network partners for UM Program standardization, compliance and excellence. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Establishes and maintains a strong health network and external clinical team presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's UM program and delivery. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements emerge related to UM. Participates in workgroups that address UM. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a health related field required. 5 years of UM experience required. 5 years in the health care industry required. 3 years of supervisory/management experience in management of UM authorization inventory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree. Current unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-utilization-management-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e2bab313aafc045be812f52ed31fe05
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting expiers: September 13, 2022 Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Division of Strategic Asset Management requires a Senior Pipeline Design Manager with extensive knowledge of water & sewer pipeline design, construction, linear asset management, asset life cycles, and materials used in the water utility industry. Must have detailed design, construction management and operations experience for water, sewer and stormwater infrastructure. This manager will direct junior staff in the collection, organization, analysis, and prioritization of asset renewals and replacements in support of operational and regulatory objectives. The purpose of this job is to assist the Director of Strategic Asset Management Division with evaluating, coordinating and managing the asset management activities for the water and sewer linear infrastructure. This is a fully seasoned managerial level position charged with responsibility for a significant specialized function within a department. Position manages a small group of employees, typically with intermediate supervisors, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department. Supervision Received • Works independently and reports to the supervisor when necessary approval or other direction is required. • Direction received is general and focuses more on long-term and short-term operating objectives, managerial effectiveness, and operating results. • This level would be considered "middle" management. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Develop standards and procedures for asset management plan, strategy development and ongoing maintenance for all of water and sewer mains. • Identify and implement asset management tools and technologies with respect to asset management plan and strategy development, leveraging tools already in place. • By using performance data and analytical support from asset management tools, develop Capital Improvement Projects for water and sewer linear infrastructure. • Guide and facilitate asset risk or criticality assessments. • Research and study asset management best practices. • Manage a small team of city employees and consultants, working as a team to implement the asset management plan. Decision Making Establishes work methods, timetables, performance standards, etc. May commit department to action. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Skilled in communicating verbally and in writing; Good interpersonal skills; Good leadership skills. • Ability to interact effectively with various personality styles and with upper departmental management or elected officials; ability to read and interpret construction drawings; ability to interpret laws, regulations and guidelines; ability to utilize Microsoft suites and project management programs; ability to establish and maintain effective working relationships with professional colleagues, employees and representatives of other public agencies. Minimum Qualifications - Education and Experience • Bachelor’s degree in Civil/ Environmental Engineering/ Water Resources, or a related field • 10 year design experience in the water & sewer mains. • 5 or more years of management experience working in an asset management related field. • Proven record of engineering design work in municipal water and sewer, similar roles for industrial will also be considered; knowledge of linear asset management, including maintenance and operations is helpful; experience with data mining, analysis and the ability to research and investigate new tools and best practices and in turn implement changes where required. • Computer maintenance management system experience is a benefit; experience with developing plans and strategies; understanding of asset management concepts, frameworks and technologies applicable to asset management in the linear environment. Preferred Education & Experience • Masters degree with a major in civil or environmental engineering, water resources • 15 years of design experience in the water & sewer mains. Licensures and Certifications • Georgia Professional Engineer License or ability to acquire it by reciprocity is required.
Mar 08, 2024
Full Time
Posting expiers: September 13, 2022 Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Division of Strategic Asset Management requires a Senior Pipeline Design Manager with extensive knowledge of water & sewer pipeline design, construction, linear asset management, asset life cycles, and materials used in the water utility industry. Must have detailed design, construction management and operations experience for water, sewer and stormwater infrastructure. This manager will direct junior staff in the collection, organization, analysis, and prioritization of asset renewals and replacements in support of operational and regulatory objectives. The purpose of this job is to assist the Director of Strategic Asset Management Division with evaluating, coordinating and managing the asset management activities for the water and sewer linear infrastructure. This is a fully seasoned managerial level position charged with responsibility for a significant specialized function within a department. Position manages a small group of employees, typically with intermediate supervisors, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department. Supervision Received • Works independently and reports to the supervisor when necessary approval or other direction is required. • Direction received is general and focuses more on long-term and short-term operating objectives, managerial effectiveness, and operating results. • This level would be considered "middle" management. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Develop standards and procedures for asset management plan, strategy development and ongoing maintenance for all of water and sewer mains. • Identify and implement asset management tools and technologies with respect to asset management plan and strategy development, leveraging tools already in place. • By using performance data and analytical support from asset management tools, develop Capital Improvement Projects for water and sewer linear infrastructure. • Guide and facilitate asset risk or criticality assessments. • Research and study asset management best practices. • Manage a small team of city employees and consultants, working as a team to implement the asset management plan. Decision Making Establishes work methods, timetables, performance standards, etc. May commit department to action. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Skilled in communicating verbally and in writing; Good interpersonal skills; Good leadership skills. • Ability to interact effectively with various personality styles and with upper departmental management or elected officials; ability to read and interpret construction drawings; ability to interpret laws, regulations and guidelines; ability to utilize Microsoft suites and project management programs; ability to establish and maintain effective working relationships with professional colleagues, employees and representatives of other public agencies. Minimum Qualifications - Education and Experience • Bachelor’s degree in Civil/ Environmental Engineering/ Water Resources, or a related field • 10 year design experience in the water & sewer mains. • 5 or more years of management experience working in an asset management related field. • Proven record of engineering design work in municipal water and sewer, similar roles for industrial will also be considered; knowledge of linear asset management, including maintenance and operations is helpful; experience with data mining, analysis and the ability to research and investigate new tools and best practices and in turn implement changes where required. • Computer maintenance management system experience is a benefit; experience with developing plans and strategies; understanding of asset management concepts, frameworks and technologies applicable to asset management in the linear environment. Preferred Education & Experience • Masters degree with a major in civil or environmental engineering, water resources • 15 years of design experience in the water & sewer mains. Licensures and Certifications • Georgia Professional Engineer License or ability to acquire it by reciprocity is required.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is in Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: Are you looking for a Project Management position that will allow you to utilize your proven experience and skills to work on a wide variety of projects? Are you interested in being a key player in the partnerships between IT, multiple IT project teams, and the state agency business customers they support? If so, we invite you to apply to join our team! ITSD's Senior Project Managers are problem solvers, focused on producing high-quality outcomes on complex customer projects. A Senior Project Manager exhibits a proven commitment to innovation. The position is responsible for initiating, planning, managing, and leading project teams to implement strategic projects, gaining efficiencies and productivity for the organization and the State of Missouri citizens. A Senior Project Manager may provide direction to entry-level team members, as well as mentor less experienced staff. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Enterprise Project Management Office (EPMO) providing support to one or more state agencies. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Provide overall planning, coordination, and oversight of all activities for assigned projects Lead complex projects through the entire Systems Development Life Cycle (SDLC) Exercise independence, and judgment, and take initiative in leading projects Embrace continuous improvement and maximize value while eliminating waste by using lean thinking May act as Scrum Master or Scrum Coach on assigned projects Work effectively with agency staff, business analysts, and developers to complete projects on time and within budget Governance of assigned project budget Project status reporting Contract Management for vendor-engaged projects Assist the Chief Information Officer (CIO), Directors, and/or Managers with strategic planning and direction Serve as a resource and/or mentor to entry-level team members and less experienced staff Knowledge of the following is required: Project Management methodologies and best practices. Business Analysis. Concepts, practices, and procedures within the SDLC. Knowledge of Scrum according to Scrum.org's Scrum Guide . Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Key skills and abilities for success are: Excellent Communication, Leadership, Organization, Conflict Resolution, and Critical Thinking Planning and organizing projects ensuring project deadlines are met Proven ability to independently manage projects from conception to implementation Informed and effective decision-making Exhibited ability to evaluate options for solutions, considering all risks and impacts Proven ability to collaborate with professional staff and stakeholders Proven ability to lead a team, provide direction, and take initiative Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Preference is given to those candidates with Scrum Master Certification who demonstrate proven strengths in Negotiation, Lean Thinking, Building Strong Partnerships and Relationship Building, and the ability to develop productive team-oriented relationships. The classification for this position is Senior Project Manager ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov Closing Date/Time: 2024-04-28
Mar 08, 2024
Full Time
Job Location: The office for this position is in Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: Are you looking for a Project Management position that will allow you to utilize your proven experience and skills to work on a wide variety of projects? Are you interested in being a key player in the partnerships between IT, multiple IT project teams, and the state agency business customers they support? If so, we invite you to apply to join our team! ITSD's Senior Project Managers are problem solvers, focused on producing high-quality outcomes on complex customer projects. A Senior Project Manager exhibits a proven commitment to innovation. The position is responsible for initiating, planning, managing, and leading project teams to implement strategic projects, gaining efficiencies and productivity for the organization and the State of Missouri citizens. A Senior Project Manager may provide direction to entry-level team members, as well as mentor less experienced staff. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Enterprise Project Management Office (EPMO) providing support to one or more state agencies. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Provide overall planning, coordination, and oversight of all activities for assigned projects Lead complex projects through the entire Systems Development Life Cycle (SDLC) Exercise independence, and judgment, and take initiative in leading projects Embrace continuous improvement and maximize value while eliminating waste by using lean thinking May act as Scrum Master or Scrum Coach on assigned projects Work effectively with agency staff, business analysts, and developers to complete projects on time and within budget Governance of assigned project budget Project status reporting Contract Management for vendor-engaged projects Assist the Chief Information Officer (CIO), Directors, and/or Managers with strategic planning and direction Serve as a resource and/or mentor to entry-level team members and less experienced staff Knowledge of the following is required: Project Management methodologies and best practices. Business Analysis. Concepts, practices, and procedures within the SDLC. Knowledge of Scrum according to Scrum.org's Scrum Guide . Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Key skills and abilities for success are: Excellent Communication, Leadership, Organization, Conflict Resolution, and Critical Thinking Planning and organizing projects ensuring project deadlines are met Proven ability to independently manage projects from conception to implementation Informed and effective decision-making Exhibited ability to evaluate options for solutions, considering all risks and impacts Proven ability to collaborate with professional staff and stakeholders Proven ability to lead a team, provide direction, and take initiative Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Preference is given to those candidates with Scrum Master Certification who demonstrate proven strengths in Negotiation, Lean Thinking, Building Strong Partnerships and Relationship Building, and the ability to develop productive team-oriented relationships. The classification for this position is Senior Project Manager ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov Closing Date/Time: 2024-04-28
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,040 - $5,687 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Demonstrated ability to coordinate events and/or projects. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of business analysis work. Preferred Qualifications: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,040 - $5,687 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Demonstrated ability to coordinate events and/or projects. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of business analysis work. Preferred Qualifications: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Project and Change Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $9,282 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an IT Project and Change Manager to efficiently lead and execute projects while implementing comprehensive change management, communication, and training strategies. This position plays a pivotal role in supporting and advancing CSU's change initiatives, contributing to the development of effective systemwide change management capabilities across all 23 campuses and the Chancellor's Office. This role ensures seamless collaboration, enhances organizational adaptability and drives successful change outcomes by integrating project and change management practices across the CSU system. Combining project management responsibilities such as planning, execution, and monitoring with change management tasks, including communication, stakeholder engagement, and training, this dual-role position serves as a central hub for achieving successful project outcomes. Furthermore, it aims to cultivate a culture of adaptability and responsiveness to change, fostering continuous improvement across the CSU system. Responsibilities Under the general direction of the Director of Project and Change Management Office , the IT Project and Change Manager will perform duties as outlined below: Key duties and responsibilities include: -Project Management Leadership: Fulfill a crucial role within the Project and Change Management Office (PCMO) team, overseeing projects across the system and ensuring their strategic alignment with organizational objectives. -Strategic Project Execution: Take charge of strategic planning, execution, and monitoring of projects, ensuring they contribute to the broader goals of the organization. -Change Management Expertise: Apply extensive change management experience to develop and implement effective strategies, fostering adaptability and collaboration within the organizational culture. -Stakeholder Engagement: Conduct stakeholder assessments to identify key players, understand their needs, concerns, and expectations, and align projects and change initiatives with organizational priorities. -Communication Strategies: Devise and implement communication plans, utilizing various mechanisms such as presentations, webinars, and newsletters to keep stakeholders informed and engaged. -Training Initiatives: Lead training programs to enhance the skills of teams involved in projects, including awareness sessions, brainstorming sessions, and other training activities to support change initiatives. -Resistance Management: Develop strategies to identify and manage resistance to change, ensuring a smooth implementation process. -Effectiveness Measurement: Evaluate the effectiveness of projects and change initiatives through measurement and analysis, contributing to continuous improvement efforts. By actively participating in the PCMO team as a project manager, the incumbent in this role will play a pivotal role in ensuring the success of projects across the system, aligning with the broader organizational goals. This dynamic position allows for a contribution of both project management expertise and change management acumen to drive positive outcomes. Project Manager Responsibilities: -Develop comprehensive project plans, including goals, timelines, and resource requirements, to ensure project success. -Identify and engage key stakeholders, fostering effective communication and collaboration throughout the project lifecycle. -Efficiently allocate and manage project resources to optimize project outcomes, including personnel, budgets, and materials. -Proactively identify and mitigate potential risks, ensuring project resilience and successful delivery. -Oversee project execution, monitor progress against milestones, and implement corrective actions as needed to keep the project on track. -Generate regular progress reports, documenting project activities, milestones achieved, and lessons learned for continuous improvement. -Coordinate cross-functional teams and external vendors to ensure seamless project execution and alignment with organizational goals. Change Manager Responsibilities: -Apply structured change management approaches and methodologies to facilitate successful change implementation. -Develop and execute change management strategies based on situational awareness and stakeholder engagement. -Identify and address potential risks and points of resistance to change, fostering stakeholder buy-in and support. -Conduct systematic stakeholder, impact, and readiness assessments to inform change management plans. -Create and deploy actionable change management plans, including communication, coaching, training, and resistance management strategies. -Develop measurement systems to track individual change effectiveness and overall change progress. -Generate and distribute communication content and knowledge across various platforms to ensure effective change communication and understanding. -Collaborate with HR and organizational development teams to integrate change management practices into talent management and employee development initiatives. Emphasis: -Organizational Understanding: Gain a deep understanding of the CSU organization, including the intricacies of the Chancellor's Office and 23 campuses, to effectively navigate change management and communication challenges. -PCMO Engagement and Support: Actively participate in and contribute to PCMO activities, including supporting the PCMO community and the Change Management Community of Practice. Provide training and mentorship to staff and stakeholders in best practices in project management and change management. -Project Management: Lead project planning, resource management, and risk mitigation efforts to ensure successful project outcomes. -Change Management: Apply structured methodologies, assess change impacts, and foster stakeholder engagement to drive successful change initiatives. -Stakeholder Engagement: Build strong relationships with key stakeholders at all levels of the organization to ensure alignment and support for project and change initiatives. Qualifications This position requires: -This position requires a Bachelor's degree in a related field or equivalent; a combination of education and experience. -Demonstrated 5+ years of experience leading large-scale organizational change initiatives, highlighting a proven track record in navigating complex change processes. -Extensive 5+ years of experience applying change management principles, methodologies, and tools, underscoring expertise in driving successful change outcomes. -Proven 5+ years of experience in designing comprehensive communication and training plans, emphasizing the ability to engage stakeholders and facilitate knowledge transfer effectively. -A minimum of 3+ years of experience in a large organization, preferably in higher education, demonstrating familiarity with the unique challenges and dynamics of the academic environment. -Strong experience in project management, including familiarity with various project management approaches, technology tools, and knowledge of large-scale technological implementations, ensuring the ability to oversee complex projects from initiation to completion effectively. Communication Skills: -Strong written and verbal communication skills for conveying complex ideas, facilitating collaboration, and generating communication content. -Proficiency in stakeholder and project team influence, with strong oral and written communication skills to build consensus and convey information effectively. Analytical and Organizational Skills: -Analytical skills for identifying risks, conducting impact assessments, and developing measurement systems. -Organizational skills for managing resources, maintaining documentation, and ensuring project execution. Interpersonal Skills and Leadership: -Vital interpersonal skills for building relationships, influencing change, and leading project teams effectively. -Proactive and self-directed approach in facilitating meetings, delivering presentations, and driving actionable outcomes. Change Management Expertise: -Solid understanding of change management principles and methodologies, with experience in navigating the change process to ensure successful implementation. Business Acumen and Process Improvement: -Business acumen to comprehend the organization's "Big Picture" and align strategies with organizational goals. -Understanding of business process complexity, coupled with experience in process improvement methods such as LEAN, for optimizing workflows and enhancing operational efficiency. Technical Proficiency: -Proficiency in Microsoft Products, Office 365, Project, Teams, SharePoint, and related software for effective communication, collaboration, and project management. Flexibility and Adaptability: -Ability to thrive in a fast-paced, evolving environment, with excellent multitasking skills to manage multiple priorities and deliver results under tight deadlines. -Position requires up to 30% travel, demonstrating flexibility and willingness to engage with stakeholders across diverse locations. Preferred Qualifications -Master’s degree preferred. -PMP certification preferred; if not PMP certified, willingness to obtain certification within one year or a demonstrated 5+ years of technology project management experience, highlighting a commitment to excellence in project management. -Change management certification preferred, such as ProSci Change Management Practitioner certification, demonstrating a dedication to mastering change management best practices. -Experience in Higher Education: Insights into academic institutions' challenges, aiding in navigating change management within the CSU system. -Certification in Project Management and Change Management: Demonstrates commitment to mastering best practices, enhancing credibility and effectiveness in fulfilling responsibilities. -Process Improvement Experience: Optimizes workflows and enhances operational efficiency, contributing to successful project outcomes. Application Period Priority consideration will be given to candidates who apply by March 22, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 09, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Project and Change Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $9,282 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an IT Project and Change Manager to efficiently lead and execute projects while implementing comprehensive change management, communication, and training strategies. This position plays a pivotal role in supporting and advancing CSU's change initiatives, contributing to the development of effective systemwide change management capabilities across all 23 campuses and the Chancellor's Office. This role ensures seamless collaboration, enhances organizational adaptability and drives successful change outcomes by integrating project and change management practices across the CSU system. Combining project management responsibilities such as planning, execution, and monitoring with change management tasks, including communication, stakeholder engagement, and training, this dual-role position serves as a central hub for achieving successful project outcomes. Furthermore, it aims to cultivate a culture of adaptability and responsiveness to change, fostering continuous improvement across the CSU system. Responsibilities Under the general direction of the Director of Project and Change Management Office , the IT Project and Change Manager will perform duties as outlined below: Key duties and responsibilities include: -Project Management Leadership: Fulfill a crucial role within the Project and Change Management Office (PCMO) team, overseeing projects across the system and ensuring their strategic alignment with organizational objectives. -Strategic Project Execution: Take charge of strategic planning, execution, and monitoring of projects, ensuring they contribute to the broader goals of the organization. -Change Management Expertise: Apply extensive change management experience to develop and implement effective strategies, fostering adaptability and collaboration within the organizational culture. -Stakeholder Engagement: Conduct stakeholder assessments to identify key players, understand their needs, concerns, and expectations, and align projects and change initiatives with organizational priorities. -Communication Strategies: Devise and implement communication plans, utilizing various mechanisms such as presentations, webinars, and newsletters to keep stakeholders informed and engaged. -Training Initiatives: Lead training programs to enhance the skills of teams involved in projects, including awareness sessions, brainstorming sessions, and other training activities to support change initiatives. -Resistance Management: Develop strategies to identify and manage resistance to change, ensuring a smooth implementation process. -Effectiveness Measurement: Evaluate the effectiveness of projects and change initiatives through measurement and analysis, contributing to continuous improvement efforts. By actively participating in the PCMO team as a project manager, the incumbent in this role will play a pivotal role in ensuring the success of projects across the system, aligning with the broader organizational goals. This dynamic position allows for a contribution of both project management expertise and change management acumen to drive positive outcomes. Project Manager Responsibilities: -Develop comprehensive project plans, including goals, timelines, and resource requirements, to ensure project success. -Identify and engage key stakeholders, fostering effective communication and collaboration throughout the project lifecycle. -Efficiently allocate and manage project resources to optimize project outcomes, including personnel, budgets, and materials. -Proactively identify and mitigate potential risks, ensuring project resilience and successful delivery. -Oversee project execution, monitor progress against milestones, and implement corrective actions as needed to keep the project on track. -Generate regular progress reports, documenting project activities, milestones achieved, and lessons learned for continuous improvement. -Coordinate cross-functional teams and external vendors to ensure seamless project execution and alignment with organizational goals. Change Manager Responsibilities: -Apply structured change management approaches and methodologies to facilitate successful change implementation. -Develop and execute change management strategies based on situational awareness and stakeholder engagement. -Identify and address potential risks and points of resistance to change, fostering stakeholder buy-in and support. -Conduct systematic stakeholder, impact, and readiness assessments to inform change management plans. -Create and deploy actionable change management plans, including communication, coaching, training, and resistance management strategies. -Develop measurement systems to track individual change effectiveness and overall change progress. -Generate and distribute communication content and knowledge across various platforms to ensure effective change communication and understanding. -Collaborate with HR and organizational development teams to integrate change management practices into talent management and employee development initiatives. Emphasis: -Organizational Understanding: Gain a deep understanding of the CSU organization, including the intricacies of the Chancellor's Office and 23 campuses, to effectively navigate change management and communication challenges. -PCMO Engagement and Support: Actively participate in and contribute to PCMO activities, including supporting the PCMO community and the Change Management Community of Practice. Provide training and mentorship to staff and stakeholders in best practices in project management and change management. -Project Management: Lead project planning, resource management, and risk mitigation efforts to ensure successful project outcomes. -Change Management: Apply structured methodologies, assess change impacts, and foster stakeholder engagement to drive successful change initiatives. -Stakeholder Engagement: Build strong relationships with key stakeholders at all levels of the organization to ensure alignment and support for project and change initiatives. Qualifications This position requires: -This position requires a Bachelor's degree in a related field or equivalent; a combination of education and experience. -Demonstrated 5+ years of experience leading large-scale organizational change initiatives, highlighting a proven track record in navigating complex change processes. -Extensive 5+ years of experience applying change management principles, methodologies, and tools, underscoring expertise in driving successful change outcomes. -Proven 5+ years of experience in designing comprehensive communication and training plans, emphasizing the ability to engage stakeholders and facilitate knowledge transfer effectively. -A minimum of 3+ years of experience in a large organization, preferably in higher education, demonstrating familiarity with the unique challenges and dynamics of the academic environment. -Strong experience in project management, including familiarity with various project management approaches, technology tools, and knowledge of large-scale technological implementations, ensuring the ability to oversee complex projects from initiation to completion effectively. Communication Skills: -Strong written and verbal communication skills for conveying complex ideas, facilitating collaboration, and generating communication content. -Proficiency in stakeholder and project team influence, with strong oral and written communication skills to build consensus and convey information effectively. Analytical and Organizational Skills: -Analytical skills for identifying risks, conducting impact assessments, and developing measurement systems. -Organizational skills for managing resources, maintaining documentation, and ensuring project execution. Interpersonal Skills and Leadership: -Vital interpersonal skills for building relationships, influencing change, and leading project teams effectively. -Proactive and self-directed approach in facilitating meetings, delivering presentations, and driving actionable outcomes. Change Management Expertise: -Solid understanding of change management principles and methodologies, with experience in navigating the change process to ensure successful implementation. Business Acumen and Process Improvement: -Business acumen to comprehend the organization's "Big Picture" and align strategies with organizational goals. -Understanding of business process complexity, coupled with experience in process improvement methods such as LEAN, for optimizing workflows and enhancing operational efficiency. Technical Proficiency: -Proficiency in Microsoft Products, Office 365, Project, Teams, SharePoint, and related software for effective communication, collaboration, and project management. Flexibility and Adaptability: -Ability to thrive in a fast-paced, evolving environment, with excellent multitasking skills to manage multiple priorities and deliver results under tight deadlines. -Position requires up to 30% travel, demonstrating flexibility and willingness to engage with stakeholders across diverse locations. Preferred Qualifications -Master’s degree preferred. -PMP certification preferred; if not PMP certified, willingness to obtain certification within one year or a demonstrated 5+ years of technology project management experience, highlighting a commitment to excellence in project management. -Change management certification preferred, such as ProSci Change Management Practitioner certification, demonstrating a dedication to mastering change management best practices. -Experience in Higher Education: Insights into academic institutions' challenges, aiding in navigating change management within the CSU system. -Certification in Project Management and Change Management: Demonstrates commitment to mastering best practices, enhancing credibility and effectiveness in fulfilling responsibilities. -Process Improvement Experience: Optimizes workflows and enhances operational efficiency, contributing to successful project outcomes. Application Period Priority consideration will be given to candidates who apply by March 22, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
New York State Office of Parks, Recreation & Historic Preservation
Albany, New York, United States
Minimum Qualifications HELPS Appointment: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). *Additional information is provided further below. To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Either 1. seven years of project management experience which must include planning and at least three other of the management process groups: origination (including governance/work intake, portfolio management, capacity/demand planning); initiating; executing; controlling; and closing. This experience must include the development of significant project management deliverables such as scope statements, schedules, budgets, quality plans, risks plans, and communications plans; Or 2. an associate's degree and five years of the required experience as described in option 1 for No. 26-585; Or 3. a bachelor's degree and three years of the required experience described in option 1 for No. 26-585; Or 4. a master's degree and two years of the required experience as described in option 1 for No. 26-585; Or 5. current certification from the Project Management Institute as a Certified Associate in Project Management (CAPM) and five years of the required experience as described in option 1 for exam No. 26-585; Or 6. current certification from the Project Management Institute as a Project Management Professional (PMP); or Program Management Professional (PgMP); or Portfolio Management Professional (PfMP). Competitive Appointment: Candidates may also be qualified for contingent-permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment. Transfer Opportunity: Candidates must be current New York State employees and have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 52.6 of the Civil Service Law. Duties Description The Innovation team is modernizing New York’s state parks and historic sites by using technology to make the Parks experience more enjoyable and efficient for both visitors and staff. Our goal is to not just deploy technology, but to help the agency rethink the way that it does business in order to most effectively and efficiently serve our patrons. The Project Manager 2, SG-23 will work collaboratively with the Innovation team and Agency staff to ensure that the team’s initiatives are implemented smoothly and meet regional, park, and program needs. In addition to other project objectives, the Project Manager 2 will play a key role in updating and maintaining the Cultural Resources Information System (CRIS). CRIS is an online GIS-based system that provides workflow management, project archive record keeping, and the statewide inventory of historic and archaeological resources for all Division of Historic Preservation (DHP), also known as the State Historic Preservation Office (SHPO), and its program areas. CRIS is used internally by DHP and other Agency employees and externally with over 10,000 registered users among federal, state, and local government partners, nonprofits and the general public. It must therefore meet the needs of both of specialized users and those who are new to DHP programs. Launched in 2014, CRIS was designed and built in collaboration with an outside vendor. The system has exceeded its expected service life. As a server-based technology, its reliability must be sustained to avoid service disruption and to maintain program delivery for the agency. The Project Manager 2 will be key to performing this critical work. DUTIES AND RESPONSIBILITIES: Reporting directly to a Project Manager 3, SG-25, the selected candidate will be responsible to: • Directly manage the update of the Cultural Resource Information System and ensure the progress and completion of that update. • Prepare and manage a Project Management Plan, including but not limited to, scope statement, schedule, budget, quality plan, project staffing, procurement, risks, contingencies, issues and communication plan, and other project management tools as appropriate to the project. • Coordinate with Subject Matter Experts, Business Analysts, ITS, and Fiscal Management staff. • Identify and schedule project deliverables, milestones and required tasks. • Deliver resources necessary for project completion. • Direct and coordinate activities of project resources to ensure project progresses on schedule and within budget. • Prepare and deliver executive-level documents including presentations, proposals, and training materials, as well as to facilitate communications with stakeholder groups at all levels. • Track project performance to ensure goals are being met. • Identify and mitigate project risks; escalate and resolve issues impacting project success. • Work closely with the agency procurement team, ITS, other internal bureaus, and third-party vendors, as needed. • Identify and maintain project critical path and contingencies. • Contribute to and participate in other agency initiatives as requested, such as the drafting of Requests for Proposal, internal agency planning processes, and strategic negotiation with outside vendors. • Facilitate projects by defining agendas and running meetings. • May be required to supervise lower-level staff. • Perform other duties as assigned. Additional Comments OPERATING NEEDS: The ideal candidate: • Has managed cross-functional, multi-year IT projects including oral and written communications with all stakeholders, with a focus on application development, vendor software implementation and/or technology infrastructure projects. • Is able to focus on tracking project deliverables, maintaining project budgets, managing procurements, maintaining vendor relationships, managing stakeholder relationships, and tracking and resolving project risks and issues using the Project Management Body of Knowledge (PMBOK) project management methodology. • Is experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis and design, development and testing. • Can work independently and as a part of a collaborative effort. • Facilitates communication between project team members. • Must be able to communicate clearly and thoughtfully both in speech and writing. • Must be able to explain technical topics in plain, non-technical language to individuals without a technology background. • Translates program terminology and business needs into technical concepts. • Has the ability to solve problems, multi-task , and move between competing priorities. • Has familiarity with basic internet connectivity standards and practices. *NY HELPS PROGRAM: For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Candidates eligible for 55b/c appointment with a bachelor’s degree or higher are encouraged to apply. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: Paid Time Off • PEF: 44 days - 13 Vacation Days, 13, Sick Days, and 5 Personal Leave days, 13 Holidays • Three (3) days of professional leave annual to participate in professional development Health Care Benefits: • Eligible employees and dependents can pick from a variety of affordable health insurance programs • Family dental and vision benefits at no additional cost Additional Benefits: • New York State Employees’ Retirement System (ERS) Membership • NYS Deferred Compensation • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF) • Paid Parental/Family Leave Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 05/09/24
Apr 23, 2024
Full Time
Minimum Qualifications HELPS Appointment: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). *Additional information is provided further below. To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Either 1. seven years of project management experience which must include planning and at least three other of the management process groups: origination (including governance/work intake, portfolio management, capacity/demand planning); initiating; executing; controlling; and closing. This experience must include the development of significant project management deliverables such as scope statements, schedules, budgets, quality plans, risks plans, and communications plans; Or 2. an associate's degree and five years of the required experience as described in option 1 for No. 26-585; Or 3. a bachelor's degree and three years of the required experience described in option 1 for No. 26-585; Or 4. a master's degree and two years of the required experience as described in option 1 for No. 26-585; Or 5. current certification from the Project Management Institute as a Certified Associate in Project Management (CAPM) and five years of the required experience as described in option 1 for exam No. 26-585; Or 6. current certification from the Project Management Institute as a Project Management Professional (PMP); or Program Management Professional (PgMP); or Portfolio Management Professional (PfMP). Competitive Appointment: Candidates may also be qualified for contingent-permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment. Transfer Opportunity: Candidates must be current New York State employees and have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 52.6 of the Civil Service Law. Duties Description The Innovation team is modernizing New York’s state parks and historic sites by using technology to make the Parks experience more enjoyable and efficient for both visitors and staff. Our goal is to not just deploy technology, but to help the agency rethink the way that it does business in order to most effectively and efficiently serve our patrons. The Project Manager 2, SG-23 will work collaboratively with the Innovation team and Agency staff to ensure that the team’s initiatives are implemented smoothly and meet regional, park, and program needs. In addition to other project objectives, the Project Manager 2 will play a key role in updating and maintaining the Cultural Resources Information System (CRIS). CRIS is an online GIS-based system that provides workflow management, project archive record keeping, and the statewide inventory of historic and archaeological resources for all Division of Historic Preservation (DHP), also known as the State Historic Preservation Office (SHPO), and its program areas. CRIS is used internally by DHP and other Agency employees and externally with over 10,000 registered users among federal, state, and local government partners, nonprofits and the general public. It must therefore meet the needs of both of specialized users and those who are new to DHP programs. Launched in 2014, CRIS was designed and built in collaboration with an outside vendor. The system has exceeded its expected service life. As a server-based technology, its reliability must be sustained to avoid service disruption and to maintain program delivery for the agency. The Project Manager 2 will be key to performing this critical work. DUTIES AND RESPONSIBILITIES: Reporting directly to a Project Manager 3, SG-25, the selected candidate will be responsible to: • Directly manage the update of the Cultural Resource Information System and ensure the progress and completion of that update. • Prepare and manage a Project Management Plan, including but not limited to, scope statement, schedule, budget, quality plan, project staffing, procurement, risks, contingencies, issues and communication plan, and other project management tools as appropriate to the project. • Coordinate with Subject Matter Experts, Business Analysts, ITS, and Fiscal Management staff. • Identify and schedule project deliverables, milestones and required tasks. • Deliver resources necessary for project completion. • Direct and coordinate activities of project resources to ensure project progresses on schedule and within budget. • Prepare and deliver executive-level documents including presentations, proposals, and training materials, as well as to facilitate communications with stakeholder groups at all levels. • Track project performance to ensure goals are being met. • Identify and mitigate project risks; escalate and resolve issues impacting project success. • Work closely with the agency procurement team, ITS, other internal bureaus, and third-party vendors, as needed. • Identify and maintain project critical path and contingencies. • Contribute to and participate in other agency initiatives as requested, such as the drafting of Requests for Proposal, internal agency planning processes, and strategic negotiation with outside vendors. • Facilitate projects by defining agendas and running meetings. • May be required to supervise lower-level staff. • Perform other duties as assigned. Additional Comments OPERATING NEEDS: The ideal candidate: • Has managed cross-functional, multi-year IT projects including oral and written communications with all stakeholders, with a focus on application development, vendor software implementation and/or technology infrastructure projects. • Is able to focus on tracking project deliverables, maintaining project budgets, managing procurements, maintaining vendor relationships, managing stakeholder relationships, and tracking and resolving project risks and issues using the Project Management Body of Knowledge (PMBOK) project management methodology. • Is experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis and design, development and testing. • Can work independently and as a part of a collaborative effort. • Facilitates communication between project team members. • Must be able to communicate clearly and thoughtfully both in speech and writing. • Must be able to explain technical topics in plain, non-technical language to individuals without a technology background. • Translates program terminology and business needs into technical concepts. • Has the ability to solve problems, multi-task , and move between competing priorities. • Has familiarity with basic internet connectivity standards and practices. *NY HELPS PROGRAM: For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Candidates eligible for 55b/c appointment with a bachelor’s degree or higher are encouraged to apply. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: Paid Time Off • PEF: 44 days - 13 Vacation Days, 13, Sick Days, and 5 Personal Leave days, 13 Holidays • Three (3) days of professional leave annual to participate in professional development Health Care Benefits: • Eligible employees and dependents can pick from a variety of affordable health insurance programs • Family dental and vision benefits at no additional cost Additional Benefits: • New York State Employees’ Retirement System (ERS) Membership • NYS Deferred Compensation • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF) • Paid Parental/Family Leave Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 05/09/24
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 17, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous