BES Business Services Student Internship

  • City of Portland, Oregon
  • Portland, Oregon
  • Mar 13, 2024
Full Time Internship
  • Salary: $17.50 - $20.50 Hourly USD

Job Description

The Position

The Bureau of Environmental Services is seeking interns for their Business Services group! Applications will be reviewed on a weekly basis.

Job Appointment: Casual, Part-Time
Work Schedule: Flexible hours between 8:00 AM and 5:00 PM; part-time and full-time opportunities available.
Work Location: 888 SW 5th Avenue
Benefits: These positions are not eligible for benefits.
Language Pay Differential:
Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application.

Note: These are casual Community Service Aide (CSA II) positions with a maximum of 1,400 hours in a calendar year.

The internship areas of focus are:
  • Property and Facilities
  • Revenue Programs

Property and Facilities Divisio n - 1 position

The Property and Facilities section is part of the Business Services Group and provides support services to the rest of Environmental Services. Our work provides the administrative and management oversite to 1200 acres of properties, 9 work facilities and 1800 acres of pipe easements.

The Property & Facilities Intern, with guidance and under supervision, will develop and gain:
  • Experience working in property management and facility fields
  • Familiarity with environmental and sewer/stormwater planning fields
  • Project management skills
  • Better understanding of recordkeeping and archive requirements.

Roles & Responsibilities Include:
  • Reviewing and organizing of Facilities data
  • Organizing property files into folders, then boxing all folders to be sent to Archives Department.
  • Updating databases as needed
  • Assisting property and facilities team with additional work items
    • Moving staff to new work locations
    • Setting up meeting rooms with hybrid meeting technology (assisting Technology Services)
    • Facility and Property condition assessment

Revenue Programs Division - 1 position

The Revenue Programs division supports business operations specific to billing, collecting, and extending discounts and financial assistance to our sewer and stormwater utility customers. We work closely with BES engineering to notify property owners when they can connect to the public sewer, to calculate the associated costs and to offer financing. We work closely with PWB customer service to provide support on billing, collecting and discounting sewer and stormwater fees for service. Support includes policy and program design input, data and technology tools and business process mapping and training for staff. We are continuously improving operations to ensure our sewer and stormwater rates are equitable and affordable for all customers. We recently published an Equity Data Toolkit and are soon to publish a Water Utility Rate Affordability report in partnership with PWB.

The Revenue Programs Intern, with guidance and under supervision, will learn about:
  • Rate structure and our approved stormwater management practices
  • Stormwater rate and discount calculation methodologies
  • How to share information and communication with the BES Compliance division, PWB customer service and financial assistance teams and individual residential and commercial customers.

Roles & Responsibilities Include:
  • Supporting the Clean River Rewards Program, our City stormwater discount program.
  • Respond to general inquiries from utility customers and the PWB customer service team.
  • Process new CRR registrations for residential and commercial customers. Responding to inquiries and processing registrations will require knowledge of our stormwater billing practices, including calculation methodologies, and knowledge of qualifying stormwater management.
  • Processing commercial registrations entails desk audits, in coordination with our compliance division, to ensure compliance with various stormwater requirements and may require field visits to verify site conditions.

These positions are not eligible for benefits.


About the Bureau
The Bureau of Environmental Services manages Portland's wastewater and stormwater infrastructure to protect public health and the environment. BES is a mission-driven, high-performance organization, leading the City in preserving and restoring the health of Portland's watersheds.

More information about the Bureau: h ttps://www.portlandoreoon.gov/bes/

Have a question?
Contact Information:
Cierra Maceo
Recruiter
Cierra.Maceo@portlandoregon.gov

To Qualify

The following minimum qualifications are required for this position:
Experience with data management and record keeping.Good organizational skills and attention to detail.Ability to work independently on project-focused goals.
Additional Qualifications:
  • Must be a student enrolled in a trade school, training program, college or university undergraduate or graduate program come Fall 2024.


The Recruitment Process

STEP 1: Apply online between March 13, 2024 - April 26, 2024

Required Application Materials:
  • Work History or Resume
  • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
  • If you would like to request Veterans preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. To learn about Veterans preference click here.
Application Tips:
  • Your responses to the supplemental questions should include details describing your education, training and/or personal and professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your work history should support the details described in your responses to the supplemental questions.
  • Do not attach any additional documents.
  • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
Step 2: Minimum Qualification Evaluation: Week of March 25, 2024, and bi-weekly thereafter
  • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions.
  • Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
Step 3: Establishment of Eligible List: Eligible applicants will only be contacted for interviews.
  • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Eligible applicants will only be contacted for interviews.
  • Hiring bureau will review and select candidates for an interview.
Step 5: Offer of Employment: Eligible applicants will only be contacted for interviews.

Step 6: Start Date:
  • A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.

Additional Information

Click here for additional information regarding the following:
  • City of Portland Core Values
  • Recruitment Process - Work Status
  • Equal Employment Opportunity
  • Veterans Preference
  • ADA, Pregnancy, and Religious Accommodations

An Equal Opportunity / Affirmative Action Employer

This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status.

The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.

More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031.

Health Care (Medical, Vision and Dental)
Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office.

Retirement
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
The City currently pays the employee's share of the retirement contribution.
Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)

Sick Leave
Casual employees accrue sick leave as outlined in the City of Portland protected sick time law.

Family Medical Leave
In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.

Closing Date/Time: 4/26/2024 11:59 PM Pacific

Job Address

Portland, Oregon United States View Map