Network Administrator (ITS Administrator Sr) CalOptima CalOptima Health is seeking a highly motivated an experienced Network Administrator (ITS Administrator, Sr.) to join our team. The Network Administrator (ITS Administrator, Sr.) will be responsible for the day-to-day administration of CalOptima Health's multi-platform network environment. The incumbent will support Microsoft Azure, Extreme Networks, F5 Networks, Palo Alto Networks, RSA Security, Pulse Secure and Zscaler systems. The incumbent will coordinate with respective internal support and engineering teams and various external partners and vendors. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Technical and Network Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides network escalation support to other Information Technology Services (ITS) teams. Works closely with and advises Information Security on vulnerabilities and threats by identifying, analyzing and resolving infrastructure vulnerabilities. Performs administration duties for on-prem and cloud-based network systems and services in collaboration with team members, architects and leadership in accordance with best practices and strategic direction. Manages medium to large-sized projects. Plans, develops, tests and implements new projects. Upgrades, installs and configures network systems and associated equipment. Responds to, updates and closes complex service desk tickets generated by internal business partners. Monitors network/system performance by identifying system and network events and security and environmental alarms. Develops documentation for new and existing systems. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Guides and assists junior staff in skills development. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, engineering, information technology or related field required. 6 years of experience working with Extreme Networks or similar products required. 6 years of experience working with Palo Alto Networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Cloud-based certification in Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP). Network vendor certifications for Extreme, Palo Alto or F5. Experience in a multi-cloud, hybrid cloud or collocation environments. Experience with Information Technology Infrastructure Library (ITIL) Foundations or relevant best-practice framework. 6 years of experience working with Microsoft Azure Government Community Cloud (GCC) and/or Commercial Cloud. 6 years of experience working with Palo Alto's next-generation firewall (NGFW), virtual private network (VPN), software-defined wide-area network (SD-WAN) or Cortex. 6 years of experience working with F5 local traffic manager (LTM). 6 years of experience working with Zscaler secure web proxies, Pulse VPNs with an emphasis on remote workforce. 6 years of experience working with RSA, YubiKey, Azure Active Directory Multi-Factor Authentication (MFA). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/network-administrator-its-administrator-sr-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-26c8d664e5c4474d9e652be725b363b3
Apr 02, 2024
Network Administrator (ITS Administrator Sr) CalOptima CalOptima Health is seeking a highly motivated an experienced Network Administrator (ITS Administrator, Sr.) to join our team. The Network Administrator (ITS Administrator, Sr.) will be responsible for the day-to-day administration of CalOptima Health's multi-platform network environment. The incumbent will support Microsoft Azure, Extreme Networks, F5 Networks, Palo Alto Networks, RSA Security, Pulse Secure and Zscaler systems. The incumbent will coordinate with respective internal support and engineering teams and various external partners and vendors. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Technical and Network Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides network escalation support to other Information Technology Services (ITS) teams. Works closely with and advises Information Security on vulnerabilities and threats by identifying, analyzing and resolving infrastructure vulnerabilities. Performs administration duties for on-prem and cloud-based network systems and services in collaboration with team members, architects and leadership in accordance with best practices and strategic direction. Manages medium to large-sized projects. Plans, develops, tests and implements new projects. Upgrades, installs and configures network systems and associated equipment. Responds to, updates and closes complex service desk tickets generated by internal business partners. Monitors network/system performance by identifying system and network events and security and environmental alarms. Develops documentation for new and existing systems. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Guides and assists junior staff in skills development. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, engineering, information technology or related field required. 6 years of experience working with Extreme Networks or similar products required. 6 years of experience working with Palo Alto Networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Cloud-based certification in Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP). Network vendor certifications for Extreme, Palo Alto or F5. Experience in a multi-cloud, hybrid cloud or collocation environments. Experience with Information Technology Infrastructure Library (ITIL) Foundations or relevant best-practice framework. 6 years of experience working with Microsoft Azure Government Community Cloud (GCC) and/or Commercial Cloud. 6 years of experience working with Palo Alto's next-generation firewall (NGFW), virtual private network (VPN), software-defined wide-area network (SD-WAN) or Cortex. 6 years of experience working with F5 local traffic manager (LTM). 6 years of experience working with Zscaler secure web proxies, Pulse VPNs with an emphasis on remote workforce. 6 years of experience working with RSA, YubiKey, Azure Active Directory Multi-Factor Authentication (MFA). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/network-administrator-its-administrator-sr-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-26c8d664e5c4474d9e652be725b363b3
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W1515A When to Submit Your Application: The application filing period will begin January 22, 2024 at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity NO OUT-OF-CLASS EXPERIANCE WILL BE ACCPTED Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a highly qualified, self motivated candidate to fill a Senior Disaster Services Analyst position in the Executive Management Services Division (EMSD). The Senior Disaster Services Analyst position c onducts investigations, analyses, and special studies of the more difficult and complex problems, plans, and programs involved in disaster/emergency preparedness. Positions allocable to this class typically report to a departmental manager responsible for disaster/emergency service preparation or operations and perform a full range of administrative functions supporting those operations. Incumbents must have knowledge of basic communication concepts and principles to assess and recommend on a range of departmental operational issues impacted by events such as major fires, floods, earthquakes, or civil disturbances. Positions may require psychical class IV - arduous activity which involves frequent lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinaire physical activity such those in safety positions. Essential Job Functions What You Will Do A ssists in identifying and analyzing problems and complaints relating to disaster and emergency systems and recommends solutions to maximize effectiveness and efficiency. Analyzes and interprets legislative proposals relating to emergency/disaster management systems and recommends amendments as needed. Provides assistance to department on developing, coordination, and evaluation of building and facility evacuation and training programs. Prepares and maintains emergency/disaster procedures manuals and assists in preparing educational materials and programs. Gathers and analyzes data needed to respond to correspondence or prepares reports requiring specialized knowledge of the County emergency/disaster and disaster services system. Supervises a work unit of program specialists responsible for ongoing emergency/disaster preparedness programs and planning in a large County department. Moves supplies and equipment to facilitate information, disaster preparedness, and disaster recovery efforts. Walks or climbs over uneven surfaces to assist with active disaster role(s). Oversees and assist projects undertaken by other disaster services personnel as well as assists with the development of grants for emergency related programs. Leads department Continuity of Operations (COOP) program activities including coordination of sessions, trainings, and exercises. Additionally provides guidance for department staff in completing their services’ COOP plans Leads efforts for emergency educational outreach and programs for department staff. Leads Emergency Management section in the absence of the unit’s lead with all the duties and responsible. Assists with County Emergency Operations Center (EOC) activations within the Logistics section preforming in the role(s) assigned by EOC director. Requirements TO QUALIFY FOR THE OPTIONS BELOW you must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, and PROVIDE documentation for specified courses related to the requirements below and within your online job application under the "Experience" area and Supplemental Questionnaire. Requirements to Qualify: OPTION I: Graduation from an accredited* institution with a Master's degree in Homeland Security or Emergency Management OPTION II: Graduation from an accredited* institution with a Bachelor's degree -AND- two (2) years of responsible professional experience ** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION III : Three (3) years of responsible professional experience** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION IV: One (1) year of experience as a Disaster Services Analyst*** (or comparable Local, State or Federal government position) or higher. - AND - In addition to OPTIONS I, II, III & IV successful completion **** of the following Federal Emergency Management (FEMA) Independent Study Program courses : IS-100.C: Introduction to the Incident Command System IS-200.C: Basic Incident Command System for Initial Response IS-700.B: An Introduction to the National Incident Management System IS-800.D: National Response Framework, An Introduction License : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Some positions may require psychical Class IV. Special Requirement Information: All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. *Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. **Professional experience is defined as paid work experience that is relevant to a specific role or industry. Mostly, professional experience applies to those who have accrued experience through full-time work in a field where related education is a requirement or in a field where an individual must have a professional license. ***A t the level of Disaster Services Analyst or higher is defined as c onducts a wide range of studies and analyses of disaster services and emergency preparedness programs and plans. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within 15 calendar days. The report must confirm the U.S. course/degree equivalency. ****In order to receive credit for the required degree/coursework and/or license, you must include a legible copy of the official transcripts and/or a legible copy of the official certificate and/or license at the time of filing or within 15 calendar days from the date of filing application. Please submit documentation to KIrby@isd.lacounty.gov and indicate your name, exam name (SR. DISASTER SERVICES ANALYST), and the exam number (W1515A ) . DESIRABLE QUALIFICATIONS: Additional points will be awarded for additional experience beyond the requirements. Completion of a Emergency Operations Center Type I, II and/or III credential(s) certified by the State of California Governor's Office of Emergency Services. Certificates of successful completion of the following Federal Emergency Management (FEMA) Independent Study Program course in any of the following: IS-120.C: An Introduction to Exercises IS-230.E: Fundamentals of Emergency Management IS-235.C: Emergency Planning IS-240.C: Leadership and Influence IS-241.C: Decision Making and Problem Solving IS-242.C: Effective Communication IS-244.B: Developing and Managing Volunteers Additional Information Our Assessment Process: This examination will consist of two (2) parts: Part I - An Evaluation of Training and Experience based on application information and desirable qualifications weighted at 40%. - AND - Part II - An Interview covering Disaster Management, Complex Problem Solving, Judgment and Decision Making, Analytical Skills and Oral and Written Communication Skills weighted at 60%. You must achieve a passing score of 70% or higher on each assessment in order to be added onto the register of eligible candidates. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Kirby @isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add KIrby@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information.For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1515A Department Contact Name: Kari Irby Department Contact Phone: (323) 881-4689 Department Contact Email: Kirby@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Apr 20, 2024
Full Time
Position/Program Information EXAM NUMBER W1515A When to Submit Your Application: The application filing period will begin January 22, 2024 at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity NO OUT-OF-CLASS EXPERIANCE WILL BE ACCPTED Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a highly qualified, self motivated candidate to fill a Senior Disaster Services Analyst position in the Executive Management Services Division (EMSD). The Senior Disaster Services Analyst position c onducts investigations, analyses, and special studies of the more difficult and complex problems, plans, and programs involved in disaster/emergency preparedness. Positions allocable to this class typically report to a departmental manager responsible for disaster/emergency service preparation or operations and perform a full range of administrative functions supporting those operations. Incumbents must have knowledge of basic communication concepts and principles to assess and recommend on a range of departmental operational issues impacted by events such as major fires, floods, earthquakes, or civil disturbances. Positions may require psychical class IV - arduous activity which involves frequent lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinaire physical activity such those in safety positions. Essential Job Functions What You Will Do A ssists in identifying and analyzing problems and complaints relating to disaster and emergency systems and recommends solutions to maximize effectiveness and efficiency. Analyzes and interprets legislative proposals relating to emergency/disaster management systems and recommends amendments as needed. Provides assistance to department on developing, coordination, and evaluation of building and facility evacuation and training programs. Prepares and maintains emergency/disaster procedures manuals and assists in preparing educational materials and programs. Gathers and analyzes data needed to respond to correspondence or prepares reports requiring specialized knowledge of the County emergency/disaster and disaster services system. Supervises a work unit of program specialists responsible for ongoing emergency/disaster preparedness programs and planning in a large County department. Moves supplies and equipment to facilitate information, disaster preparedness, and disaster recovery efforts. Walks or climbs over uneven surfaces to assist with active disaster role(s). Oversees and assist projects undertaken by other disaster services personnel as well as assists with the development of grants for emergency related programs. Leads department Continuity of Operations (COOP) program activities including coordination of sessions, trainings, and exercises. Additionally provides guidance for department staff in completing their services’ COOP plans Leads efforts for emergency educational outreach and programs for department staff. Leads Emergency Management section in the absence of the unit’s lead with all the duties and responsible. Assists with County Emergency Operations Center (EOC) activations within the Logistics section preforming in the role(s) assigned by EOC director. Requirements TO QUALIFY FOR THE OPTIONS BELOW you must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, and PROVIDE documentation for specified courses related to the requirements below and within your online job application under the "Experience" area and Supplemental Questionnaire. Requirements to Qualify: OPTION I: Graduation from an accredited* institution with a Master's degree in Homeland Security or Emergency Management OPTION II: Graduation from an accredited* institution with a Bachelor's degree -AND- two (2) years of responsible professional experience ** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION III : Three (3) years of responsible professional experience** analyzing and developing plans, procedures and training programs in an emergency management, emergency response, disaster recovery or disaster preparedness program. OPTION IV: One (1) year of experience as a Disaster Services Analyst*** (or comparable Local, State or Federal government position) or higher. - AND - In addition to OPTIONS I, II, III & IV successful completion **** of the following Federal Emergency Management (FEMA) Independent Study Program courses : IS-100.C: Introduction to the Incident Command System IS-200.C: Basic Incident Command System for Initial Response IS-700.B: An Introduction to the National Incident Management System IS-800.D: National Response Framework, An Introduction License : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Some positions may require psychical Class IV. Special Requirement Information: All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. *Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. **Professional experience is defined as paid work experience that is relevant to a specific role or industry. Mostly, professional experience applies to those who have accrued experience through full-time work in a field where related education is a requirement or in a field where an individual must have a professional license. ***A t the level of Disaster Services Analyst or higher is defined as c onducts a wide range of studies and analyses of disaster services and emergency preparedness programs and plans. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within 15 calendar days. The report must confirm the U.S. course/degree equivalency. ****In order to receive credit for the required degree/coursework and/or license, you must include a legible copy of the official transcripts and/or a legible copy of the official certificate and/or license at the time of filing or within 15 calendar days from the date of filing application. Please submit documentation to KIrby@isd.lacounty.gov and indicate your name, exam name (SR. DISASTER SERVICES ANALYST), and the exam number (W1515A ) . DESIRABLE QUALIFICATIONS: Additional points will be awarded for additional experience beyond the requirements. Completion of a Emergency Operations Center Type I, II and/or III credential(s) certified by the State of California Governor's Office of Emergency Services. Certificates of successful completion of the following Federal Emergency Management (FEMA) Independent Study Program course in any of the following: IS-120.C: An Introduction to Exercises IS-230.E: Fundamentals of Emergency Management IS-235.C: Emergency Planning IS-240.C: Leadership and Influence IS-241.C: Decision Making and Problem Solving IS-242.C: Effective Communication IS-244.B: Developing and Managing Volunteers Additional Information Our Assessment Process: This examination will consist of two (2) parts: Part I - An Evaluation of Training and Experience based on application information and desirable qualifications weighted at 40%. - AND - Part II - An Interview covering Disaster Management, Complex Problem Solving, Judgment and Decision Making, Analytical Skills and Oral and Written Communication Skills weighted at 60%. You must achieve a passing score of 70% or higher on each assessment in order to be added onto the register of eligible candidates. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Kirby @isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add KIrby@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information.For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1515A Department Contact Name: Kari Irby Department Contact Phone: (323) 881-4689 Department Contact Email: Kirby@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Apr 02, 2024
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
Mar 22, 2024
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training programs for the Facility Services Department. The position will be responsible for leading comprehensive training programs that align with LVCVA goals and cultivate growth and development of the department’s Ambassadors. What You’ll Do: Keep in mind that this list is not all inclusive. Develop Training: Create and implement training programs and initiatives to meet the department’s performance goals, enhance safety and improve ambassador skills and competencies. Conduct training assessments to identify skill gaps and develop targeted training solutions. Create and maintain an annual training calendar, ensuring efficient resource allocation. Evaluate the effectiveness of training programs and make improvements as necessary. Stay updated on industry best practices and emerging trends in training and development, including emerging technologies and methodologies. Drive Improved Performance: Collaborate with other LVCVA departments/divisions to achieve optimal efficiencies and training development. Review and analyze Attendee and Show Management Survey results to modify and tailor training efforts that would lead to higher satisfaction scores. Analyze accident and injury reports to identify trends. In collaboration with the Safety team, address any findings within the training modules. Build and maintain relations with external training vendors and partners as needed. Administrative Responsibilities: Create, allocate, and manage the training budget. Balance organizational goals with financial constraints and report on training ROI. Maintain accurate records of training activities and provide regular reports to department management and the People & Culture department. What We’re Looking For High School Diploma required, a bachelor’s degree in a related field preferred Demonstrated experience of the equipment, products, methods, and tools utilized within the Facility Services department (cleaning products, cleaning equipment, proper procedures for setting/dismantling a room setup, forklift/cart operation etc.) Experience in analyzing processes for safe execution and training to that standard Proven experience with conducting training in a similar type of role Demonstrated leadership and team management abilities Excellent organizational, project management, and time management skills with the ability to adapt to change Knowledge of relevant legal and compliance regulations in local, state and federal guidelines Strong communication, presentation, and interpersonal skills Ability to write reports, budgets, business correspondence, and procedure manuals, as needed Working knowledge of Microsoft Office suite of products (Excel, Power Point, Word etc.) Proficiency in Learning Management Systems (LMS) and other training software preferred Knowledge of instructional design and adult learning principles Demonstrate commitment to valuing differences among individuals and being inclusive Ability to lift or maneuver regularly 25 pounds and occasionally up to 75 pounds Dexterity to reach, kneel, crouch, and climb The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Mar 16, 2024
Full Time
The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training programs for the Facility Services Department. The position will be responsible for leading comprehensive training programs that align with LVCVA goals and cultivate growth and development of the department’s Ambassadors. What You’ll Do: Keep in mind that this list is not all inclusive. Develop Training: Create and implement training programs and initiatives to meet the department’s performance goals, enhance safety and improve ambassador skills and competencies. Conduct training assessments to identify skill gaps and develop targeted training solutions. Create and maintain an annual training calendar, ensuring efficient resource allocation. Evaluate the effectiveness of training programs and make improvements as necessary. Stay updated on industry best practices and emerging trends in training and development, including emerging technologies and methodologies. Drive Improved Performance: Collaborate with other LVCVA departments/divisions to achieve optimal efficiencies and training development. Review and analyze Attendee and Show Management Survey results to modify and tailor training efforts that would lead to higher satisfaction scores. Analyze accident and injury reports to identify trends. In collaboration with the Safety team, address any findings within the training modules. Build and maintain relations with external training vendors and partners as needed. Administrative Responsibilities: Create, allocate, and manage the training budget. Balance organizational goals with financial constraints and report on training ROI. Maintain accurate records of training activities and provide regular reports to department management and the People & Culture department. What We’re Looking For High School Diploma required, a bachelor’s degree in a related field preferred Demonstrated experience of the equipment, products, methods, and tools utilized within the Facility Services department (cleaning products, cleaning equipment, proper procedures for setting/dismantling a room setup, forklift/cart operation etc.) Experience in analyzing processes for safe execution and training to that standard Proven experience with conducting training in a similar type of role Demonstrated leadership and team management abilities Excellent organizational, project management, and time management skills with the ability to adapt to change Knowledge of relevant legal and compliance regulations in local, state and federal guidelines Strong communication, presentation, and interpersonal skills Ability to write reports, budgets, business correspondence, and procedure manuals, as needed Working knowledge of Microsoft Office suite of products (Excel, Power Point, Word etc.) Proficiency in Learning Management Systems (LMS) and other training software preferred Knowledge of instructional design and adult learning principles Demonstrate commitment to valuing differences among individuals and being inclusive Ability to lift or maneuver regularly 25 pounds and occasionally up to 75 pounds Dexterity to reach, kneel, crouch, and climb The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Texas Tech University Health Sciences Center
Lubbock, TX
Sr Corr Health Soc Worker Lubbock 37235BR Position Description The case manager serves as counselor and resource person for a caseload of patients. Specific duties include: providing individual and group counseling; participating as a member of a treatment team; corresponding with outside agencies, institutions and families of patients; collecting and writing social histories; monitoring patient/client treatment plan reviews; and compiling staffing notes. Functions under the immediate supervision of a supervising psychologist, social worker, or physician. Major/Essential Functions Communication: Communicates with team members and supervisor in a timely manner utilizing direct, complete and pertinent information and does so in a professional and respectful manner. Clinical Documentation and Correspondence: In all forms of communication professional language/terminology is used and written work contains approved abbreviations, and legible handwriting. Documentation in the EHR is completed in the identified note builder/using the correct format and completing form as indicated in SOP's, policies and procedures and/or directed by the supervisor. Provides advanced case management services to patients who are receiving medical treatment/supervision in all areas of the WRMF. Responds to patient's I-60's, medical provider's orders, requests from Health Services/TCOOMMI/ TDCJ administrative staff/ MHC administrative staff and all work is completed according to the expected time frames. Responds to inquires about patients. Contributes to continuity of care for patients released to the community, including referral of hemodialysis patients to community dialysis clinics. Participates as an essential member of the multidisciplinary team committed to the mission of maintaining Access to Care. Maintains and updates the status of patients who are deemed seriously, critically ill and/or on hospice care and those receiving hemo-dialysis. Provides supportive counseling to patients on hospice care or who have experienced a significant change in their functioning or are facing that possibility. Adheres to clinical and security procedures when conducting any patient related activity. Maintains physical, professional, and therapeutic boundaries. Sr. MHC's serve as a role model to other psychiatric staff and therefore have the added responsibility of demonstrating all the positive characteristics of a social worker and leader. Supervise undergraduate and / or graduate social work students. Provides supervision to staff in the absence of the assigned supervisor. Effective Use of technology. Demonstrates knowledge and ability to document, find information and communicate effectively using the Electronic Medical Record, Microsoft Office Programs, TDCJ Host on Demand and programs/operations utilized by CMHC and TTUHSC. Attends / participates in and completes training required to meet requirements set forth by TTUHSC, TDCJ, TSBEP and TSBEPC. Additional Tasks: Participates in committees or teams in order to enhance or create programs at the John T. Montford Unit. Participation in unit programs for staff, security, safety and support. About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications Education/ Experience: * Master's degree or equivalent from an approved accredited University, and * A minimum of six years related experience and/or training or Equivalent combination of education and experience to equal six years. License/Certification: Credentialed as a Licensed Social Worker. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=860993 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7e125e95aeed574fa8ba22cca004ad1c
Apr 10, 2024
Full Time
Sr Corr Health Soc Worker Lubbock 37235BR Position Description The case manager serves as counselor and resource person for a caseload of patients. Specific duties include: providing individual and group counseling; participating as a member of a treatment team; corresponding with outside agencies, institutions and families of patients; collecting and writing social histories; monitoring patient/client treatment plan reviews; and compiling staffing notes. Functions under the immediate supervision of a supervising psychologist, social worker, or physician. Major/Essential Functions Communication: Communicates with team members and supervisor in a timely manner utilizing direct, complete and pertinent information and does so in a professional and respectful manner. Clinical Documentation and Correspondence: In all forms of communication professional language/terminology is used and written work contains approved abbreviations, and legible handwriting. Documentation in the EHR is completed in the identified note builder/using the correct format and completing form as indicated in SOP's, policies and procedures and/or directed by the supervisor. Provides advanced case management services to patients who are receiving medical treatment/supervision in all areas of the WRMF. Responds to patient's I-60's, medical provider's orders, requests from Health Services/TCOOMMI/ TDCJ administrative staff/ MHC administrative staff and all work is completed according to the expected time frames. Responds to inquires about patients. Contributes to continuity of care for patients released to the community, including referral of hemodialysis patients to community dialysis clinics. Participates as an essential member of the multidisciplinary team committed to the mission of maintaining Access to Care. Maintains and updates the status of patients who are deemed seriously, critically ill and/or on hospice care and those receiving hemo-dialysis. Provides supportive counseling to patients on hospice care or who have experienced a significant change in their functioning or are facing that possibility. Adheres to clinical and security procedures when conducting any patient related activity. Maintains physical, professional, and therapeutic boundaries. Sr. MHC's serve as a role model to other psychiatric staff and therefore have the added responsibility of demonstrating all the positive characteristics of a social worker and leader. Supervise undergraduate and / or graduate social work students. Provides supervision to staff in the absence of the assigned supervisor. Effective Use of technology. Demonstrates knowledge and ability to document, find information and communicate effectively using the Electronic Medical Record, Microsoft Office Programs, TDCJ Host on Demand and programs/operations utilized by CMHC and TTUHSC. Attends / participates in and completes training required to meet requirements set forth by TTUHSC, TDCJ, TSBEP and TSBEPC. Additional Tasks: Participates in committees or teams in order to enhance or create programs at the John T. Montford Unit. Participation in unit programs for staff, security, safety and support. About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications Education/ Experience: * Master's degree or equivalent from an approved accredited University, and * A minimum of six years related experience and/or training or Equivalent combination of education and experience to equal six years. License/Certification: Credentialed as a Licensed Social Worker. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=860993 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7e125e95aeed574fa8ba22cca004ad1c
Texas Tech University Health Sciences Center
Lubbock, TX
Program Manager - PeriPan COSH Lubbock 34748BR Position Description Recognized as a "Great College to Work For - Honor Roll," TTUHSC provides much more than just a job! Ready for a rewarding career where you can develop and grow? Join us as we change the future of health care. Values-Based Culture Carnegie Classification Hispanic-Serving Institution Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics. Major/Essential Functions Works independently performing a wide range of complex and confidential administrative and programmatic duties to manage the educational offerings of the Perinatal Psychiatry Access Network (PeriPAN) program funded through ARPA. Manages and implements the CME activities associated with PeriPAN to include PeriPAN ECHO, PeriPAN Grand Rounds, and other virtual and in-person activities. Communicates with and provides services to a wide range of internal and external contacts. Anticipates and resolves problems; updates supervisor on status of projects. May oversee work of support staff and student assistants. Provides office services by implementing administrative systems, procedures, and policies. Monitors administrative projects, maintains accurate records, and assists with public reports and presentations. Designs, implements, and manages educational activities associated with the Perinatal Psychiatry Access Network (PeriPAN) program. Communicates and collaborates with HRIs implementing the PeriPAN program across the state. Collaborates with the Child Psychiatry Access Network (CPAN) program to align appropriate goals and educational offerings. Organizes and implements administrative systems and procedures performing necessary support duties. Drafts, edits and prepares correspondence, reports and other material using word processing, spreadsheets and/or databases. Prepares and maintains program records. Provides for smooth day-to-day flow of communications within the programs. Arranges for use of facilities and advise availability of service within and outside TTUHSC for gatherings such as trainings, presentations, workshops, and seminars. Acts as liaison with related programs and projects at other Health Related Institutions across the state of Texas keeping the Sr. Program Director informed of relevant information. Assists in interviewing, training, scheduling and distributing work to other staff members and students. Delegates tasks to appropriate team members. Assists in overseeing deadlines and progress across the team to ensure projects are completed on time. Maintains administrative workflow by studying methods, implementing processes, developing reporting procedures, and implementing changes when needed. Collaborates with professionals in a variety of settings such as higher education institutions, school districts, medical clinics and others through face-to-face, email, phone or mail contact. Constantly maintains a professional rapport and upholds TTUHSC values throughout all interactions. Supervises specified team members as assigned by the Sr. Program Director. Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management. Maintains and updates monthly productivity reports. Works closely with the program staff to ensure collaboration and proper reporting is maintained. May create and deliver educational content related to PeriPAN depending on qualifications and experience. Completes administrative projects by identifying and implementing new technology and resources, redesigning systems, and recommending re-deployment of designated resources. Maintains and updates professional knowledge and proficiency through continuing education, staff meetings, workshops and serving on special committees. Required Qualifications Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related education may be substituted for the required experience on a year-for-year basis. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=817857 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-968c75905447494493e8c14297076d43
Apr 19, 2024
Full Time
Program Manager - PeriPan COSH Lubbock 34748BR Position Description Recognized as a "Great College to Work For - Honor Roll," TTUHSC provides much more than just a job! Ready for a rewarding career where you can develop and grow? Join us as we change the future of health care. Values-Based Culture Carnegie Classification Hispanic-Serving Institution Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics. Major/Essential Functions Works independently performing a wide range of complex and confidential administrative and programmatic duties to manage the educational offerings of the Perinatal Psychiatry Access Network (PeriPAN) program funded through ARPA. Manages and implements the CME activities associated with PeriPAN to include PeriPAN ECHO, PeriPAN Grand Rounds, and other virtual and in-person activities. Communicates with and provides services to a wide range of internal and external contacts. Anticipates and resolves problems; updates supervisor on status of projects. May oversee work of support staff and student assistants. Provides office services by implementing administrative systems, procedures, and policies. Monitors administrative projects, maintains accurate records, and assists with public reports and presentations. Designs, implements, and manages educational activities associated with the Perinatal Psychiatry Access Network (PeriPAN) program. Communicates and collaborates with HRIs implementing the PeriPAN program across the state. Collaborates with the Child Psychiatry Access Network (CPAN) program to align appropriate goals and educational offerings. Organizes and implements administrative systems and procedures performing necessary support duties. Drafts, edits and prepares correspondence, reports and other material using word processing, spreadsheets and/or databases. Prepares and maintains program records. Provides for smooth day-to-day flow of communications within the programs. Arranges for use of facilities and advise availability of service within and outside TTUHSC for gatherings such as trainings, presentations, workshops, and seminars. Acts as liaison with related programs and projects at other Health Related Institutions across the state of Texas keeping the Sr. Program Director informed of relevant information. Assists in interviewing, training, scheduling and distributing work to other staff members and students. Delegates tasks to appropriate team members. Assists in overseeing deadlines and progress across the team to ensure projects are completed on time. Maintains administrative workflow by studying methods, implementing processes, developing reporting procedures, and implementing changes when needed. Collaborates with professionals in a variety of settings such as higher education institutions, school districts, medical clinics and others through face-to-face, email, phone or mail contact. Constantly maintains a professional rapport and upholds TTUHSC values throughout all interactions. Supervises specified team members as assigned by the Sr. Program Director. Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management. Maintains and updates monthly productivity reports. Works closely with the program staff to ensure collaboration and proper reporting is maintained. May create and deliver educational content related to PeriPAN depending on qualifications and experience. Completes administrative projects by identifying and implementing new technology and resources, redesigning systems, and recommending re-deployment of designated resources. Maintains and updates professional knowledge and proficiency through continuing education, staff meetings, workshops and serving on special committees. Required Qualifications Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related education may be substituted for the required experience on a year-for-year basis. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=817857 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-968c75905447494493e8c14297076d43
Texas Tech University Health Sciences Center
Lubbock, TX
Sr Corr Health Soc Worker Amarillo 31188BR Position Description The case manager serves as counselor and resource person for a caseload of patients. Specific duties include: providing individual and group counseling; participating as a member of a treatment team; corresponding with outside agencies, institutions and families of patients; collecting and writing social histories; monitoring patient/client treatment plan reviews; and compiling staffing notes. Major/Essential Functions Communication: Communicates with team members and supervisor in a timely manner utilizing direct, complete, and adequate information. Treatment Team: Dependability - on time for treatment team, arranges coverage, notifies team members of absences. Scheduling - Patient's ITP's are reviewed based on timeframes stipulated in current policies and pertaining to release planning. Contribution-reports relevant information regarding O/Ps functional status and psychiatric status makes appropriate referrals, knowledgeable of group therapy programming. Monitoring (Row Round) and Assessment (Psychosocial Evaluation): Staff member monitors each offender patient prior to a tx team review. Required documentation is noted in the medical record. Meets standards for quality, quantity, time frames as set by supervisor and team. Staff member conducts a patient interview on or before the 10th work day after the date of admission. Case Management Tasks: Responds to I-60's in accordance to existing policies. Responds to family calls per policy and using required forms. Documents family calls in the medical record. Completes release planning tasks including necessary communication and paperwork in a timely manner and according to policy and procedure. Manages treatment team referrals in timely and appropriate manner. Manages referrals to specialized programs in a timely and appropriate manner. Demonstrates knowledge of therapeutic approach and creates and maintains positive therapeutic environment. Maintains professional, therapeutic boundaries. Adheres to established guidelines for individual and group demographics. Adheres to established guidelines for individual and psychosocial educational groups. Clinical Documentation and Correspondence: Documents using legible handwriting and/or appropriate forms in the EMR, professional language, supports clinical assessment with objective information/observation, and avoids jargon. Follows policy and procedure for group therapy documentation, row rounds, clinical notes (i.e. SOAP notes),for care plan, and for I-60s. Effective Use of technology Demonstrates knowledge and ability to document, find information and communicate effectively using the Electronic Medical Record, Microsoft Office Programs, TDCJ Host on Demand and programs/operations utilized by CMHC and TTUHSC. About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications Education/ Experience: *Master's degree or equivalent from an approved accredited University OR *A minimum of six years related experience and/or training OR *Equivalent combination of education and experience to equal six years License/Certification: Credentialed as a Licensed Social Worker To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=761219 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f60ba65edd6c0b479df911d34de451b1
Apr 06, 2024
Full Time
Sr Corr Health Soc Worker Amarillo 31188BR Position Description The case manager serves as counselor and resource person for a caseload of patients. Specific duties include: providing individual and group counseling; participating as a member of a treatment team; corresponding with outside agencies, institutions and families of patients; collecting and writing social histories; monitoring patient/client treatment plan reviews; and compiling staffing notes. Major/Essential Functions Communication: Communicates with team members and supervisor in a timely manner utilizing direct, complete, and adequate information. Treatment Team: Dependability - on time for treatment team, arranges coverage, notifies team members of absences. Scheduling - Patient's ITP's are reviewed based on timeframes stipulated in current policies and pertaining to release planning. Contribution-reports relevant information regarding O/Ps functional status and psychiatric status makes appropriate referrals, knowledgeable of group therapy programming. Monitoring (Row Round) and Assessment (Psychosocial Evaluation): Staff member monitors each offender patient prior to a tx team review. Required documentation is noted in the medical record. Meets standards for quality, quantity, time frames as set by supervisor and team. Staff member conducts a patient interview on or before the 10th work day after the date of admission. Case Management Tasks: Responds to I-60's in accordance to existing policies. Responds to family calls per policy and using required forms. Documents family calls in the medical record. Completes release planning tasks including necessary communication and paperwork in a timely manner and according to policy and procedure. Manages treatment team referrals in timely and appropriate manner. Manages referrals to specialized programs in a timely and appropriate manner. Demonstrates knowledge of therapeutic approach and creates and maintains positive therapeutic environment. Maintains professional, therapeutic boundaries. Adheres to established guidelines for individual and group demographics. Adheres to established guidelines for individual and psychosocial educational groups. Clinical Documentation and Correspondence: Documents using legible handwriting and/or appropriate forms in the EMR, professional language, supports clinical assessment with objective information/observation, and avoids jargon. Follows policy and procedure for group therapy documentation, row rounds, clinical notes (i.e. SOAP notes),for care plan, and for I-60s. Effective Use of technology Demonstrates knowledge and ability to document, find information and communicate effectively using the Electronic Medical Record, Microsoft Office Programs, TDCJ Host on Demand and programs/operations utilized by CMHC and TTUHSC. About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications Education/ Experience: *Master's degree or equivalent from an approved accredited University OR *A minimum of six years related experience and/or training OR *Equivalent combination of education and experience to equal six years License/Certification: Credentialed as a Licensed Social Worker To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=761219 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f60ba65edd6c0b479df911d34de451b1
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
JOB SUMMARY Under the direction of the Director of Shared Services, the Payroll Specialist is part of the City of Atlanta payroll team processing 9,000 plus employees on an Oracle platform. The ideal candidate will demonstrate an in-depth understanding of end-to-end payroll administration and processing with a focus on stellar customer service, attention to detail, process reengineering while having the capability to adapt to a changing environment and meeting deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES TEAMWORK attitude is essential Emphasis on accuracy, attention to detail, and thoroughness. Acts a subject matter expert and or resource to external and internal partners Takes full ownership of the payroll process and processes accurate and timely bi-weekly and off-cycle payrolls Acts as a liaison between the payroll department and employees of the City of Atlanta while providing stellar customer service assisting employees with questions related to payroll deductions and other payroll-related inquiries Research, analyze and resolve issues using effective problem-solving skills and make necessary adjustments or corrections through established procedures. Initiates payroll processing quality assurance reviews and identifies training opportunities and/or problem-prone processes to ensure optimal efficiency and error-free operations Leverage technology to improve operations and maintain proper internal controls under GAAP. Adhere to internal control processes when initiating, recording, summarizing, and reporting payroll transactions. Escalates or transfers client inquires to the Payroll Supervisor, Payroll Manager or appropriate resource as necessary Assist in preparation and gain experience in communication presentations to management and internal clients Ensures proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats Collaborate and assist with managing various projects/task as needed Ability to work effectively across organizational lines as well as with vendor partners. MINIMUM REQUIRED EDUCATION AND EXPERIENCE Associate’s or Bachelor’s degree in Human Resources, Finance or Business Administration 2-4 years of progressive experience working with payroll systems in a web-based or ERP environment (ADP, Dayforce, UltiPro) Oracle preferred but will train the qualified candidate 2 - 4 years of experience working in Kronos or other workforce management system Experience with internal/external audit requirements and compliance Experience with premium pay, shift differentials, shared leave, advance sick leave, and payroll calculations
Mar 08, 2024
Full Time
JOB SUMMARY Under the direction of the Director of Shared Services, the Payroll Specialist is part of the City of Atlanta payroll team processing 9,000 plus employees on an Oracle platform. The ideal candidate will demonstrate an in-depth understanding of end-to-end payroll administration and processing with a focus on stellar customer service, attention to detail, process reengineering while having the capability to adapt to a changing environment and meeting deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES TEAMWORK attitude is essential Emphasis on accuracy, attention to detail, and thoroughness. Acts a subject matter expert and or resource to external and internal partners Takes full ownership of the payroll process and processes accurate and timely bi-weekly and off-cycle payrolls Acts as a liaison between the payroll department and employees of the City of Atlanta while providing stellar customer service assisting employees with questions related to payroll deductions and other payroll-related inquiries Research, analyze and resolve issues using effective problem-solving skills and make necessary adjustments or corrections through established procedures. Initiates payroll processing quality assurance reviews and identifies training opportunities and/or problem-prone processes to ensure optimal efficiency and error-free operations Leverage technology to improve operations and maintain proper internal controls under GAAP. Adhere to internal control processes when initiating, recording, summarizing, and reporting payroll transactions. Escalates or transfers client inquires to the Payroll Supervisor, Payroll Manager or appropriate resource as necessary Assist in preparation and gain experience in communication presentations to management and internal clients Ensures proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats Collaborate and assist with managing various projects/task as needed Ability to work effectively across organizational lines as well as with vendor partners. MINIMUM REQUIRED EDUCATION AND EXPERIENCE Associate’s or Bachelor’s degree in Human Resources, Finance or Business Administration 2-4 years of progressive experience working with payroll systems in a web-based or ERP environment (ADP, Dayforce, UltiPro) Oracle preferred but will train the qualified candidate 2 - 4 years of experience working in Kronos or other workforce management system Experience with internal/external audit requirements and compliance Experience with premium pay, shift differentials, shared leave, advance sick leave, and payroll calculations
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Position Overview The IT Supervisor Sr positions will lead a team of IT professionals that are responsible for providing technical support for end users, and will also lead a team of audio/visual professionals that are responsible for supporting high profile events at the city. The IT Supervisor Sr will set expectations for team members, provide regular feedback through staff meetings and performance reviews, and ensure team members achieve their full potential through training and coaching. This position will be responsible for supervising the team that provides technical support services for City of Austin executives, which includes the City Manager, the Mayor and City Council members. This position will be responsible for enforcing IT polices, procedures and best practices. This position will work with other teams as necessary to make sure customers are 100% satisfied. This position will manage third party vendor service providers, monitor vendor performance, and address any issues. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $41.70 - $54.21 Hours Standard Business Hours between 8:00 a.m. - 5:00 p.m. and is on-site, to include on-call as needed. Job Close Date 04/30/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W 2nd St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience providing customer service to executives, elected officials and others, in a technical environment. Experience with endpoint management software and services, like Microsoft Intune. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced technical leadership on integrating complex existing or new information system technologies Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service Lead the coordination and participation with other City departments, project teams and agencies Develops training programs, guides and trains staff on work procedures and operating instructions Develops and prepares management and productivity reports, studies and analyses Prepares operating budgets and reviews ongoing expenditures Develops short and long range goals and monitors performance results Prepares, reviews and approves documentation for procurement Ensures compliance with City of Austin personnel, security and department procedures Researches complex commercial products for possible use Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices Skills in organizing work effectively and efficiently Skill in understanding the organization and operation of the city and departments as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to assign and direct the work activities of assigned personnel Ability to understand complex program structure, strong analysis and problem solving skills Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for the IT Supervisor Senior includes graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * Please describe your experience providing customer service to executives, elected officials and others, in a technical environment. (Open Ended Question) * Describe your experience with endpoint management software and services, like Microsoft Intune. (Open Ended Question) * Describe your experience with audio/visual technology and support, including providing support for high profile meetings and music performances. (Open Ended Question) * Describe your experience supervising a team of 4 or more information technology professionals. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 24, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Position Overview The IT Supervisor Sr positions will lead a team of IT professionals that are responsible for providing technical support for end users, and will also lead a team of audio/visual professionals that are responsible for supporting high profile events at the city. The IT Supervisor Sr will set expectations for team members, provide regular feedback through staff meetings and performance reviews, and ensure team members achieve their full potential through training and coaching. This position will be responsible for supervising the team that provides technical support services for City of Austin executives, which includes the City Manager, the Mayor and City Council members. This position will be responsible for enforcing IT polices, procedures and best practices. This position will work with other teams as necessary to make sure customers are 100% satisfied. This position will manage third party vendor service providers, monitor vendor performance, and address any issues. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $41.70 - $54.21 Hours Standard Business Hours between 8:00 a.m. - 5:00 p.m. and is on-site, to include on-call as needed. Job Close Date 04/30/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W 2nd St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience providing customer service to executives, elected officials and others, in a technical environment. Experience with endpoint management software and services, like Microsoft Intune. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced technical leadership on integrating complex existing or new information system technologies Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service Lead the coordination and participation with other City departments, project teams and agencies Develops training programs, guides and trains staff on work procedures and operating instructions Develops and prepares management and productivity reports, studies and analyses Prepares operating budgets and reviews ongoing expenditures Develops short and long range goals and monitors performance results Prepares, reviews and approves documentation for procurement Ensures compliance with City of Austin personnel, security and department procedures Researches complex commercial products for possible use Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices Skills in organizing work effectively and efficiently Skill in understanding the organization and operation of the city and departments as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to assign and direct the work activities of assigned personnel Ability to understand complex program structure, strong analysis and problem solving skills Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for the IT Supervisor Senior includes graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * Please describe your experience providing customer service to executives, elected officials and others, in a technical environment. (Open Ended Question) * Describe your experience with endpoint management software and services, like Microsoft Intune. (Open Ended Question) * Describe your experience with audio/visual technology and support, including providing support for high profile meetings and music performances. (Open Ended Question) * Describe your experience supervising a team of 4 or more information technology professionals. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
CITY OF FRESNO, CA
Fresno, California, United States
Position Description The Department of Public Utilities is currently recruiting for two Assistant Director positions to oversee the Wastewater and Water Divisions. The Water Division incumbent is responsible for the daily operations of the Division and works directly with Division Managers. This position includes oversight of: three surface water treatment facilities; 270 municipal wells; groundwater wellhead treatment facilities; approximately 1,900- miles of water transmission and distribution systems; regulatory compliance; annual budget preparation and rate development; development of various organizational programs; water resource management and long-range planning. The Assistant Director for the Wastewater Division is responsible for the daily operations of the division and works directly with division managers. This position includes oversight of: the Fresno-Clovis Regional Wastewater Reclamation Facility and North Fresno Wastewater Reclamation Facility; an ELAP accredited environmental laboratory; 1,600 miles of sanitary sewer, 15 lift stations and 24,000 access structures; 182 full-time employees with a large variety of functions; regulatory compliance; pretreatment program; annual budget preparation; rate development; development of various organizational programs; wastewater resource management; and long-range planning. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to public utilities and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. These are unclassified positions in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule Compensation and Benefits The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best- funded public systems in California and the nation. The City does not participate in Social Security. Health Insurance: The City maintains a PPO plan through the City of Fresno Health and Welfare Trust. The City contributes toward the current monthly premium for medical, prescription, dental, and vision for employee and dependents. Flexible Spending Account Program: The City maintains IRS Section 125 Plan that includes spending accounts for health care and dependent care. Auto Allowance: Dependent upon provisions set forth in Administrative Order 2-2. Deferred Compensation: 457 plan available which allows tax contribution up to IRS determined limits. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Heath Reimbursement Arrangement account. Annual Leave: Accrue 15.50 hours per month, with cash out provisions. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within the Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include: ownership of DROP account monies; compound interest earnings; and alternative distribution options. The Requirements Possession of a Professional Engineer license; AND five (5) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste, or planning services. OR A Bachelor's Degree from an accredited college or university in engineering, sciences, business or public administration, planning, architecture or related field; AND six (6) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste or planning services. Additional qualifying experience may be substituted for education on a year for year basis, up to a maximum of two years. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Candidates for this position should have demonstrated in-depth knowledge of the day- to-day operations of public utility services; strong management and planning skills; the ability to communicate effectively with executive management, technical resources and partner agency liaisons; a thorough understanding of compliance with legal mandates; possess the ability to implement and sustain a comprehensive information and technology environment by developing and implementing strategic plans for continuous expansion and improvement of utility services. An appreciation of diversity and the strength it brings to the workplace is essential. How To Apply If you are interested in this outstanding opportunity, please submit a letter of interest, resume, and five references and verification of education to: Leshea Tarver, Sr HR/Risk Analyst Email: leshea.tarver@fresno.gov Or apply on-line at: www.fresno.gov/jobs This recruitment is Open Until Filled. Selection Process We will select a group of candidates to participate in the interview process depending on their qualifications. Other Information The Department of Public Utilities (DPU) provides reliable, efficient, low-cost water, wastewater, and solid waste services to Fresno. DPU strives to provide the highest level of service through innovative technology, extensive planning efforts, process improvement, employee development, and teamwork. To accomplish those goals, the 2024 Fiscal Year Budget includes funding for 612 full-time positions with $388.7 million allotted for all activities. Our department is organized into four divisions: -Administration/Utility Planning and Engineering - Coordinates all utility services, including oversight and support for each operating division. -Water Division - Manages operates the City of Fresno's water system, delivering drinking water to about 500,000 customers. -Wastewater Management - Provides wastewater collection, treatment, and reclamation services. -Solid Waste - Collects and manages green waste, refuse, and recyclables across the entire city. Our Organization The City of Fresno is the fifth-largest city in the state of California and is a full- service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large but does not serve on the City Council. However, the Mayor does have veto power over specific actions taken by the seven councilmembers. Councilmembers appoint a City Attorney and City Clerk. Meanwhile, the Mayor appoints a City Manager responsible for assigning all other department heads, including Public Utilities, among many others. Overall, our mission is to deliver high-quality utility services in a professional, efficient, and environmentally responsible manner to ensure the health and safety of our community. Our Community As the only California city located between two National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing options are lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno. Residents enjoy various social, cultural, and athletic activities in an affordable and clean community environment. Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 11/30/2024
Mar 07, 2024
Full Time
Position Description The Department of Public Utilities is currently recruiting for two Assistant Director positions to oversee the Wastewater and Water Divisions. The Water Division incumbent is responsible for the daily operations of the Division and works directly with Division Managers. This position includes oversight of: three surface water treatment facilities; 270 municipal wells; groundwater wellhead treatment facilities; approximately 1,900- miles of water transmission and distribution systems; regulatory compliance; annual budget preparation and rate development; development of various organizational programs; water resource management and long-range planning. The Assistant Director for the Wastewater Division is responsible for the daily operations of the division and works directly with division managers. This position includes oversight of: the Fresno-Clovis Regional Wastewater Reclamation Facility and North Fresno Wastewater Reclamation Facility; an ELAP accredited environmental laboratory; 1,600 miles of sanitary sewer, 15 lift stations and 24,000 access structures; 182 full-time employees with a large variety of functions; regulatory compliance; pretreatment program; annual budget preparation; rate development; development of various organizational programs; wastewater resource management; and long-range planning. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to public utilities and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. These are unclassified positions in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule Compensation and Benefits The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best- funded public systems in California and the nation. The City does not participate in Social Security. Health Insurance: The City maintains a PPO plan through the City of Fresno Health and Welfare Trust. The City contributes toward the current monthly premium for medical, prescription, dental, and vision for employee and dependents. Flexible Spending Account Program: The City maintains IRS Section 125 Plan that includes spending accounts for health care and dependent care. Auto Allowance: Dependent upon provisions set forth in Administrative Order 2-2. Deferred Compensation: 457 plan available which allows tax contribution up to IRS determined limits. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Heath Reimbursement Arrangement account. Annual Leave: Accrue 15.50 hours per month, with cash out provisions. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within the Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include: ownership of DROP account monies; compound interest earnings; and alternative distribution options. The Requirements Possession of a Professional Engineer license; AND five (5) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste, or planning services. OR A Bachelor's Degree from an accredited college or university in engineering, sciences, business or public administration, planning, architecture or related field; AND six (6) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste or planning services. Additional qualifying experience may be substituted for education on a year for year basis, up to a maximum of two years. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Candidates for this position should have demonstrated in-depth knowledge of the day- to-day operations of public utility services; strong management and planning skills; the ability to communicate effectively with executive management, technical resources and partner agency liaisons; a thorough understanding of compliance with legal mandates; possess the ability to implement and sustain a comprehensive information and technology environment by developing and implementing strategic plans for continuous expansion and improvement of utility services. An appreciation of diversity and the strength it brings to the workplace is essential. How To Apply If you are interested in this outstanding opportunity, please submit a letter of interest, resume, and five references and verification of education to: Leshea Tarver, Sr HR/Risk Analyst Email: leshea.tarver@fresno.gov Or apply on-line at: www.fresno.gov/jobs This recruitment is Open Until Filled. Selection Process We will select a group of candidates to participate in the interview process depending on their qualifications. Other Information The Department of Public Utilities (DPU) provides reliable, efficient, low-cost water, wastewater, and solid waste services to Fresno. DPU strives to provide the highest level of service through innovative technology, extensive planning efforts, process improvement, employee development, and teamwork. To accomplish those goals, the 2024 Fiscal Year Budget includes funding for 612 full-time positions with $388.7 million allotted for all activities. Our department is organized into four divisions: -Administration/Utility Planning and Engineering - Coordinates all utility services, including oversight and support for each operating division. -Water Division - Manages operates the City of Fresno's water system, delivering drinking water to about 500,000 customers. -Wastewater Management - Provides wastewater collection, treatment, and reclamation services. -Solid Waste - Collects and manages green waste, refuse, and recyclables across the entire city. Our Organization The City of Fresno is the fifth-largest city in the state of California and is a full- service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large but does not serve on the City Council. However, the Mayor does have veto power over specific actions taken by the seven councilmembers. Councilmembers appoint a City Attorney and City Clerk. Meanwhile, the Mayor appoints a City Manager responsible for assigning all other department heads, including Public Utilities, among many others. Overall, our mission is to deliver high-quality utility services in a professional, efficient, and environmentally responsible manner to ensure the health and safety of our community. Our Community As the only California city located between two National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing options are lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno. Residents enjoy various social, cultural, and athletic activities in an affordable and clean community environment. Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 11/30/2024
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Job Description Under supervision of the Sport Clubs Senior Coordinator, the Sport Clubs Coordinator is responsible for assisting with the supervision of the Sport Clubs Office, special event planning including Sports-a-Palooza and Sport Clubs 101, creation of marketing materials, student staff trainings, overseeing the Matador Sports Network, student staff evaluations and ensuring completion of required trainings for all staff and assisting with budget tracking. This position requires an understanding of recreational sports programming, student leadership development and basic human resources best practices. This position assists the Sport Clubs Senior Coordinator in ensuring the programming aligns with Sport Clubs, Associated Students and University goals and priorities. Duties General: Responsible for the oversight of the Sport Clubs Office activities. This position will provide supervision over student office assistants (Monday through Friday) and the Matador Sports Network (Monday through Sunday) student assistants, assists with planning and administering Sport Club Officer Trainings, coordinate their respective student staff trainings, assists with travel checks, administers the department’s social media accounts on Instagram and Facebook, maintains the Sport Clubs website, assembles and sends the bi-weekly Sport Clubs Newsletter, coordinates facilities and assists with the annual events. Responsible for oversight of Clubs and Organizations and Greek Life Special Event registrations through the Sport Clubs program. This position will assist the Sport Club Sr. Coordinator with other duties throughout the academic year with the goal of retaining current members and attracting new members to the department through effective programming and marketing of Sport Club events and games. Human Resources : Responsible for the recruiting, hiring, training, supervision of employees in the Sport Club Office and the Matador Sports Network. Assists with updating job descriptions, position instruction manuals and training materials for sport club employees and volunteers. Clearly communicates job responsibilities and expectations for employees against which performance evaluations will be measured. Assists with department specific on-boarding for all student employees and Sport Club Coaches. Ensures completion of all required human resources trainings for employees and manages trainings within the Target Solutions platform. Marketing: Coordinate all Sport Clubs social media platforms, work with the AS Marketing staff in the creation of marketing materials, including A-Frames, posters, handouts, digital signage and video commercials. Assists in the development of and coordinates marketing initiatives and campaigns as needed. Assist with maintenance of department website, create and distribute the Sport Club Newsletter, advise and ensure Matador Sports Network content is posted regularly and meets required deadlines. Advise Sport Club leaders on appropriate marketing materials, use of the CSUN and Matador logos coordinate purchases of team equipment and apparel. Administrative: Coordinate office student assistant schedules and assign tasks to the student office assistants. Assist in the training of the student assistants and advise student leaders on the use of the participant registration. Coordinate with the NCOD or other internal resources to provide interpretive services as required for Sport Club practices, games, events and travel. Fosters a mentoring/advising relationship with all participants and club leaders. Works alongside the Sport Clubs Senior Coordinator with the revision of documents pertaining to the operation of the department. Collaborates with the Sport Clubs Senior Coordinator and Administrator along with the AS Manager of Risk and Facilities and the campus Office of Risk Management to implement best practices within the program and for special events. Ensures all Sport Club Risk Managers and Safety Officers are well versed in risk related information. Provide administrative support to the Sport Club Senior Coordinator and Administrator as needed. Responsible for securing the reservations of facilities for all special events for the Sport Club Department, including officer trainings, coach trainings, Sports-a-Palooza, Sport Clubs 101, Sport Club Banquet and assisting the Sport Clubs Senior Coordinator with additional facility reservations as needed. Ensure the completion and utilization of the Sport Clubs Event and Equipment Checklist. Fiscal : Assist with budget planning with student leaders of Sport Clubs program. Logs expenditure requests for the department and individual clubs. Works with the Sport Club Administrator in the creation of budget reports for teams and the department. Collaborates with the Sport Club Senior Coordinator and Administrator in the facilitation of fundraising, sponsorship and donations. Ensures Sport Clubs teams are advised on team budget planning and required deadlines. Oversee payroll for Office Assistants and Matador Sports Network, ensures accurate submissions of expenditures and training of staff on payroll software. Training : Assist with the Coordination of staff training and officer training days. Assists in the development of instructional seminars and provides training and educational sessions for employees, club members, officers, coaches and sport club council representatives as required by current law, Associated Students Human Resources, and in compliance with standards put forth by the National Intramural-Recreational Sports Association (NIRSA) and other industry guidelines. Assist with the implementation of a comprehensive student development program for Sport Clubs student employees and student leaders of the sport clubs. Coordinates employee safety trainings and ensures meetings are held regularly. In partnership with the Senior Coordinator and Administrator, develops and instructs seminars for all participating coaches. Other duties as assigned. Additional Knowledge, Skills, and Experience Education: Minimum of a Bachelor's degree in recreation, sports administration education or related field Experience: Minimum of 2 years of experience in collegiate or community recreation. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical (most plans fully paid by the company for the employee with minimal contribution for dependents), Dental & Vision insurance (fully paid by the company for the employee and dependents), Life Insurance (standard plan fully paid by the company), Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program, tuition reimbursement, employee development opportunities and more. The anticipated hiring range and salary range for the position is $23.14 to $34.72 per hour, dependent upon qualifications and experience. HOURS: Full-Time 40 hours per week; schedule varies to accommodate working Sport Clubs events, which can occur in evening or weekend hours. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS The CSUN Associated Students is a 501(c)3 corporation integrated with California State University, Northridge. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. The AS offers programs in sustainability and recycling; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. Its own infrastructure also includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to traditionally underserved students and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go onto earn doctorates in the sciences. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 29, 2024
Job Description Under supervision of the Sport Clubs Senior Coordinator, the Sport Clubs Coordinator is responsible for assisting with the supervision of the Sport Clubs Office, special event planning including Sports-a-Palooza and Sport Clubs 101, creation of marketing materials, student staff trainings, overseeing the Matador Sports Network, student staff evaluations and ensuring completion of required trainings for all staff and assisting with budget tracking. This position requires an understanding of recreational sports programming, student leadership development and basic human resources best practices. This position assists the Sport Clubs Senior Coordinator in ensuring the programming aligns with Sport Clubs, Associated Students and University goals and priorities. Duties General: Responsible for the oversight of the Sport Clubs Office activities. This position will provide supervision over student office assistants (Monday through Friday) and the Matador Sports Network (Monday through Sunday) student assistants, assists with planning and administering Sport Club Officer Trainings, coordinate their respective student staff trainings, assists with travel checks, administers the department’s social media accounts on Instagram and Facebook, maintains the Sport Clubs website, assembles and sends the bi-weekly Sport Clubs Newsletter, coordinates facilities and assists with the annual events. Responsible for oversight of Clubs and Organizations and Greek Life Special Event registrations through the Sport Clubs program. This position will assist the Sport Club Sr. Coordinator with other duties throughout the academic year with the goal of retaining current members and attracting new members to the department through effective programming and marketing of Sport Club events and games. Human Resources : Responsible for the recruiting, hiring, training, supervision of employees in the Sport Club Office and the Matador Sports Network. Assists with updating job descriptions, position instruction manuals and training materials for sport club employees and volunteers. Clearly communicates job responsibilities and expectations for employees against which performance evaluations will be measured. Assists with department specific on-boarding for all student employees and Sport Club Coaches. Ensures completion of all required human resources trainings for employees and manages trainings within the Target Solutions platform. Marketing: Coordinate all Sport Clubs social media platforms, work with the AS Marketing staff in the creation of marketing materials, including A-Frames, posters, handouts, digital signage and video commercials. Assists in the development of and coordinates marketing initiatives and campaigns as needed. Assist with maintenance of department website, create and distribute the Sport Club Newsletter, advise and ensure Matador Sports Network content is posted regularly and meets required deadlines. Advise Sport Club leaders on appropriate marketing materials, use of the CSUN and Matador logos coordinate purchases of team equipment and apparel. Administrative: Coordinate office student assistant schedules and assign tasks to the student office assistants. Assist in the training of the student assistants and advise student leaders on the use of the participant registration. Coordinate with the NCOD or other internal resources to provide interpretive services as required for Sport Club practices, games, events and travel. Fosters a mentoring/advising relationship with all participants and club leaders. Works alongside the Sport Clubs Senior Coordinator with the revision of documents pertaining to the operation of the department. Collaborates with the Sport Clubs Senior Coordinator and Administrator along with the AS Manager of Risk and Facilities and the campus Office of Risk Management to implement best practices within the program and for special events. Ensures all Sport Club Risk Managers and Safety Officers are well versed in risk related information. Provide administrative support to the Sport Club Senior Coordinator and Administrator as needed. Responsible for securing the reservations of facilities for all special events for the Sport Club Department, including officer trainings, coach trainings, Sports-a-Palooza, Sport Clubs 101, Sport Club Banquet and assisting the Sport Clubs Senior Coordinator with additional facility reservations as needed. Ensure the completion and utilization of the Sport Clubs Event and Equipment Checklist. Fiscal : Assist with budget planning with student leaders of Sport Clubs program. Logs expenditure requests for the department and individual clubs. Works with the Sport Club Administrator in the creation of budget reports for teams and the department. Collaborates with the Sport Club Senior Coordinator and Administrator in the facilitation of fundraising, sponsorship and donations. Ensures Sport Clubs teams are advised on team budget planning and required deadlines. Oversee payroll for Office Assistants and Matador Sports Network, ensures accurate submissions of expenditures and training of staff on payroll software. Training : Assist with the Coordination of staff training and officer training days. Assists in the development of instructional seminars and provides training and educational sessions for employees, club members, officers, coaches and sport club council representatives as required by current law, Associated Students Human Resources, and in compliance with standards put forth by the National Intramural-Recreational Sports Association (NIRSA) and other industry guidelines. Assist with the implementation of a comprehensive student development program for Sport Clubs student employees and student leaders of the sport clubs. Coordinates employee safety trainings and ensures meetings are held regularly. In partnership with the Senior Coordinator and Administrator, develops and instructs seminars for all participating coaches. Other duties as assigned. Additional Knowledge, Skills, and Experience Education: Minimum of a Bachelor's degree in recreation, sports administration education or related field Experience: Minimum of 2 years of experience in collegiate or community recreation. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical (most plans fully paid by the company for the employee with minimal contribution for dependents), Dental & Vision insurance (fully paid by the company for the employee and dependents), Life Insurance (standard plan fully paid by the company), Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program, tuition reimbursement, employee development opportunities and more. The anticipated hiring range and salary range for the position is $23.14 to $34.72 per hour, dependent upon qualifications and experience. HOURS: Full-Time 40 hours per week; schedule varies to accommodate working Sport Clubs events, which can occur in evening or weekend hours. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS The CSUN Associated Students is a 501(c)3 corporation integrated with California State University, Northridge. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. The AS offers programs in sustainability and recycling; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. Its own infrastructure also includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to traditionally underserved students and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go onto earn doctorates in the sciences. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time: