STAFF DEVELOPMENT SPECIALIST, ISD (TRAINING & DEVELOPMENT)

Position/Program Information

EXAM NUMBER

W-1901-I

When to Submit Your Application

The application filing period will begin January 26, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice.

Type of Recruitment: Open Competitive Job Opportunity

No withhold or out-of-class experience accepted.

Check Out Our Outstanding Benefits!
The County provides an excellent benefits package that allows employees to choose benefits that meet their specific needs. The package includes:
• Retirement Plan - The successful candidate will participate in a defined benefit plan
• Cafeteria Benefit Plan - Benefits may be purchased from the MegaFlex Cafeteria Benefit Plan using a tax-free County contribution of an additional 19% of the employee’s monthly salary.
• Flexible Spending Accounts - In addition to tax-free medical and dependent care spending accounts, the County contributes $75 per month to the Dependent Care Spending Account.
• Savings Plan (401k) - Optional tax-deferred income plan that may include a County matching contribution up to 4% of employee’s salary.
• Deferred Compensation Plan (457) - Optional tax-deferred income plan that may include a County matching contribution up to 4% of employee’s salary.
• Holidays - 13 paid days per year

Who We Are
The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2,183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice.

The Opportunity
We're seeking a Staff Development Specialist for our Training and Development section with excellent written and oral communication skills to engage diverse audiences effectively. The ideal candidate should excel in classroom delivery, curriculum design, and have a proven track record in planning and coordinating training programs. They must adhere to established standards, while managing multiple and diverse tasks under tight deadlines, and cultivating strong employee relations and a positive work environment.

Essential Job Functions

Position Responsibilities:
Conducts research and analysis of training needs and makes recommendations to management concerning the need for new training programs, course content and for revisions in existing training programs to increase their effectiveness.

Identifies, organizes and sequences subject matter to be taught in training programs to assure maximum effectiveness; develops educational material and prepares training manuals and other training aids; develops and administers pre and post training tests to determine the effectiveness of the subject training; and conducts or assists line management and supervisors in the conduct of training provided to employees of the department.

Plans, develops, and implements employee training and orientation programs based on needs determined from input provided by management and staff.

Confers with management and staff inside and outside the department in developing training programs to increase staff effectiveness in areas such as customer service, marketing, and management.

Assesses and determines training needs of the department through investigation, consultation, and evaluation of training requests.

Reviews and evaluates the effectiveness of departmental training programs, and makes recommendations for improvements or changes as necessary.

Participates in the vendor contracting and solicitation process for vendors who provide training services by preparing Statements of Work (SOW), assessing vendor training qualifications, and reviewing and monitoring contracts for selected vendors to ensure training services provided are in accordance with contractual agreements.

Surveys and researches industry publications and literature to keep abreast of current industry trends and training methods.

Coordinates the activities of others engaged in conducting training sessions for employees of the department.

Performs other related assignments.

Supervises staff as needed.

Requirements

Requirements to Qualify:
Option 1: A Bachelor's Degree in Business Administration, Organizational Development, Education, Adult Learning, Human Resources, Psychology, or closely related field and two (2) year's professional experience* developing and implementing employee training programs.

Option 2: Three (3) years' experience at the level of the County class of Administrative Assistant III**; two (2) years of which must have been included experience developing or assisting in the development, implementation and monitoring of departmental training programs.

License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Expectations:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement Information:
*Professional experience is defined as paid work experience that is relevant to a specific role or industry. Professional experience applies to those who have accrued experience through full-time work in a field where related education is a requirement or in a field where an individual must have a professional license.

**Administrative Assistant III in the service of Los Angeles County is defined as analyzing and making recommendations for the solution of highly complex*** operating, budgetary and financing, and other management problems of a County department, and participates in the implementation of their solution.

***Highly complex is defined as a significantly greater degree of originality, innovation, critical thinking, resourcefulness, and conceptualization required to perform the task.

Additional Information

Our Assessment Process:
PART I - An evaluation of training and experience weighted at 30% measuring project facilitator skill, computer software knowledge, public speaking, and knowledge of government standards based upon application information, desirable qualifications, and supplemental questionnaire.

Only candidates who achieve a passing score of 70% or higher on Part I will proceed to Part II of this examination.

PART II - A multiple choice test weighted at 70% measuring reading comprehension, deciding and initiating action, delivering results and meeting customer expectations, persuading and influencing, planning and organizing, and working with people.

Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register.

In accordance with Civil Service Rule 7.19, the multiple choice test is standardized and copyrighted and therefore not subject to review.

TRANSFER OF SCORES :
Applicants that have taken identical test part(s) for other exams within the last 12 months, will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months.

ELIGIBILITY INFORMATION:
The names of candidates receiving a passing grade in the examination will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.

Applications will be processed on as-received basis and those receiving a passing score will be promulgated to the Eligible Register accordingly.

The written test invitation will be sent to candidates via email. Candidates are responsible for providing a valid email address in their application that can receive email from hr.lacounty.gov. Please add rmendez@isd.lacounty.gov and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail.

Final results will be sent by email. Test scores cannot be given over the phone.

TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on Job Info Center, then click on Employment Test Preparation. You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

VACANCY INFORMATION:
The resulting Eligible Register for this examination will be used to fill one vacancy in the Internal Services Department.

SHIFT: Day

APPLICATION AND FILING INFORMATION:
Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/career/lacounty .

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Bgarcia@isd.lacounty.gov info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, not limited to, evidence and extent or rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, and convictions or court records which are exempted by a valid court order do not have to be disclosed.
Contact us:
Exam Number: W1901I
Department Contact Name: Bianca Garcia
Department Contact Phone: ( 323) 443-8832
Department Contact Email: Bgarcia@isd.lacounty.gov
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 267-2432
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077

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