SOUTH COAST AQMD
Diamond Bar, California, United States
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, an annual budget of $196.3 million, and a state-of-the art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! ABOUT THE CLASSIFICATION: Under general supervision and depending on assignment, Senior Information Technology Specialists perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; identifies end user requirements; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required. EXAMPLE OF DUTIES Performs full range of repair and maintenance of departmental and South Coast AQMD enterprise software application(s); documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Installs, configures, tests, maintains, troubleshoots, and monitors physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assists in infrastructure changes and upgrades to limit interrupted services. Administers automated deployment of software and updates over the network. Monitors and maintains security control of South Coast AQMD network and server infrastructure; configures and monitors security features and firewall rules; verifies and ensures proper user accessibility; identifies and addresses vulnerabilities; researches, recommends, and applies security updates as needed. Plans, manages, and maintains all components of the local area and wide area networks. Plans, designs and tests the implementation of network infrastructure including hardware and software recommendations. Oversees technical support and help functions that relate to networks, redundancy and connectivity. Researches, determines, defines, proposes, and itemizes costs for changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and services. Performs system and software backup and recovery and systems monitoring. Manages and monitors usage of the Information Technology resources including the network, servers, clients and software. Researches hardware and software products to meet technical networking and/or security needs. Ensures database security by preparing access and control policies and procedures and reviewing permissions on a regular basis. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Web and video conferencing coordination, configuration, set-up, operation, and support. Installs, configures, tests, maintains, troubleshoots, and monitors South Coast AQMD telecommunications systems including voice and data communications infrastructure and equipment; sets up and maintains user accounts, access groups, extensions, and voicemail boxes; troubleshoots system- wide outages. Prepares and maintains system documentation required for telecommunications networks, including the updating of building/floor blueprints, network data base, procedures manual, and Private Area Branch Exchange configuration. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as needed. Assists in evaluating telecommunications system design and capabilities, and recommends cost- effective designs and equipment alternatives to enhance the communications network. Implements telecommunications modifications and the relocation of equipment; lays out hardware configurations; determines wiring specifications for cables; maintains telephone data lease lines and interfaces to ensure uninterrupted data communications service; uses testing equipment to identify and correct system malfunctions. Prepares reports on telecommunications system performance, breakdowns, relocations, usage, and problems; maintains inventory of data communication hardware and equipment; assists users with telephone, computer hardware, data network capabilities and system specifications; assists in training users on hardware and communication system functions. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as required. Assists in conducting special studies and projects involving communications systems; conducts system tests and verification of system controls; evaluates telecommunications equipment; confers with vendors regarding equipment applications; recommends the purchase of new or replacement communications equipment and devices. Performs on-line video and voice recordings of South Coast AQMD's monthly Board meetings, contracted City meetings, and other meetings as needed. Operates the audio mixer, video cameras, audio recorders, video recorders, teleconferencing system, and duplicating rack, as required, to provide special effects, sound, and pictures of high technical quality. Provides feeds to various monitors throughout South Coast AQMD, local cable network, and various broadcasting stations. Coordinates the activities of South Coast AQMD staff assigned to operate related audio-visual equipment, controlling equipment through the video-switcher, to correct problems in picture and sound. Trains South Coast AQMD staff in the use of video production equipment. Sets up, adjusts, and diagnoses problems in broadcast-quality video production equipment, and makes minor emergency repairs by using test instruments, diagnostic routines, and electronic tools to prepare equipment for immediate use. Sets up and operates audio-visual equipment such as laptops, projectors, and web conferencing software. Operates the video-switcher to coordinate the equipment according to instructions. May coordinate and assist with outside audio and video vendors to provide audio and/or video systems to meet deadlines. Conducts special studies and projects involving administration, and organizational management analysis related to telecommunications systems; prepares and presents recommendations and reports on system use, user requests, and system designs and procedures. Conducts system analyses and prepares flow charts related to the data and voice communications systems South Coast AQMD; prepares documents describing the Local and Wide Area Network, as well as the functions within a particular division. Provides information to users requesting technical data concerning the use of telecommunications systems; assists users with telecommunications system and recommends solutions to system. Assists and consults on the installation of South Coast AQMD telecommunications equipment; facilitates the maintenance of quality service to District users during installation. Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment and recommends the purchase of data and voice telecommunications equipment; confers with vendors regarding equipment and current systems. Analyzes current systems and develops short- and long-range goals for system development and implementation. Designs, plans, tests and implements new telecommunications systems, multi-user systems, desktop environments, networks and upgrades to meet South Coast AQMD and user requirements and needs. Administers network, file servers, web servers, multi-user systems, PBX, voicemail, e-mail, and relational database management systems. Participates in network planning, implementation, and special projects. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Responds to and resolves users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Provides lead direction, scheduling, training and work review to staff at the I/II level; organizes and assigns work, sets priorities and follows up as required to ensure the completion of production work schedules. May assign and monitor staff assignments and special projects; schedules and monitors overtime and standby assignments. Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. Writes and maintains user and technical operating instructions and documentation; prepares training materials and conducts formal and informal training programs and advises on best practices. Maintains accurate records and files; develops storage of records and retention schedules. Researches, configures and tests new and current Information Technologies Systems. Performs other duties as assigned. MINIMUM AND DESIRABLE QUALIFICATIONS Desirable Qualifications: College degree in Audio-Visual or Television Production Technology and Administration. MINIMUM QUALIFICATIONS: EXPERIENCE: Five (5) years of increasingly responsible experience in network and server infrastructure management, and systems administration, installation, troubleshooting, maintenance and repair of voice communications systems and equipment similar to that of an Information Technology Specialist II with South Coast AQMD. Experience working with Intel- based servers (Linux and Windows Server OS) and network peripherals supporting a datacenter is preferred. In addition, possession of a bachelor’s or master’s degree in a related field listed above may be a substitute for a maximum of one year of the required experience listed above. EDUCATION: Equivalent to graduation from high school, and an Associate degree or completion of a certificate program that is equivalent to the major coursework for an Associate degree in information systems, computer science, electronics, electronic engineering technology or a related field. LICENSE: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. KNOWLEDGE OF: Considerable knowledge of the principles and practices of installing, configuring, maintaining, troubleshooting, and monitoring application, network, server, and telecommunications systems and infrastructure; Considerable knowledge of the principles and practices used in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, and other related technologies and equipment; techniques and methods of writing and maintaining user and technical operating instructions and documentation; Linux and Windows server administration and support, including applying patches, installations, and upgrades; database administration including MS SQL, Oracle and Ingres; Cisco technologies including voice and data; Cisco IOS command lines; Cisco ASA Firewall; operational characteristics of local, wireless, and wide area network systems; operational characteristics of a variety of communication equipment and devices; computer logic and mathematics; computer scripting languages; principle languages used in information systems programs; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies; principles of electricity, electronics and computer hardware/software design as they relate to installation and maintenance of voice communications systems, facilities and equipment; components and equipment used in telecommunication systems; methods of telecommunication system design and implementation; test equipment, tools and materials used in installation, troubleshooting, maintenance and repair of voice communication systems; common sources of trouble in and methods of servicing and repair of communications equipment and related network hardware and software; current voice communication technologies and related scripting and programming practices and procedures; current and recent Microsoft Windows Operating Systems, Exchange, I I S , Linux Operating Systems, SQL Servers, Active Directory and other servers; Hyper-V Virtualization configuration and maintenance; Client/Server Antivirus installation and maintenance. Backup and disaster recovery software. Fundamental understanding of network and internet concepts (e.g., Cisco firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.); Virtual Private Network set-up and maintenance; Windows Powershell; Visual Basic and Batch file scripting; Unix Sell scripting; Window Client and Server Software technologies including storage space and scale out file server, Fail-over Clustering and MPIO; Microsoft Azure; HP SAN technology including Fiber channel, InfiniBand, SAS/SATA and ISCSIGround Policy creation and troubleshooting; Desktop and Server installation, maintenance, and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&EExpress, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIPconnectivity; Voicemail setup, configuration and troubleshooting; CTI route point setup, Call handler's setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 andFiber); Web and Video conferencing coordination, configuration, set-up and support; camera and video switcher control; provide live webcast streaming, monitoring, and support; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; principles of record keeping; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff. ABILITY TO: Perform and/or coordinate a variety of technical support functions in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, servers, network and data communication, mobile, audiovisual, web based applications, and other related technologies and equipment; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; coordinate and prioritize problem calls and work station support; install, diagnose, and repair telecommunication systems and equipment; program IP based telephone system software; train users on use of equipment; run custom queries against various data sources to generate reports; design and update network diagrams with Visio; design and implement network infrastructure throughout South Coast AQMD; provide account, billing support and administration related to mobile carriers and devices; recommend new equipment, software, and services for purchase; perform feasibility studies; keep up with the current information technology; perform preventative maintenance; interpret and explain hardware and equipment manuals; lead and participate in component-level troubleshooting and repair work; identify issues and opportunities, analyze complex problems and alternatives and develop sound conclusions and recommendations; participate in design sessions or process improvement sessions and provide sound recommendations and technical input; develop and maintain technical operating instructions and documentation; train staff on software applications and hardware usage; assist in the development of goals, objectives, policies, procedures, and work standards for the department; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials; interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; operate and maintain modern office equipment, including computer equipment and specialized software applications programs; perform, configure and test new system; participate in technical and administration meeting discussions; plan, assign, direct and review the work of others; staying abreast with new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; train others in work procedures; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application covering at least the past 10 years of employment, including your entire South Coast AQMD employment history, listing separately, each position you have held. (You may make an appointment with Human Resources at x2800, to review your personnel file in order to verify actual job titles and dates they were held.)Up to four references which include the names and phone numbers of your present and past supervisors or managers, or persons for who you have directly provided services, not peers .Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to all parts of each question. Please limit your responses to no more than one page per answer .An unofficial copy of your transcripts (if not on file with HR), documenting all qualifying education claimed, submitted as an attachment to your online application. Official transcripts may be requested at a later date. Job applications must be completely filled out . A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Application packages and Supplemental Questionnaires will first be screened, and the most competitively qualified candidates will be invited to the next step of the process, which is expected to a Qualifications Appraisal Panel (QAP) interview. The QAP will be weighted at 100%. Following the QAP interviews a ranked list is expected to be created from which current and future similar vacancies at this level may be filled during the 6 month life of the list. Pursuant to Section 4(g)(3)(d) of the Personnel Rules, this eligible list may be used to fill current and future Senior Information Technology Specialist vacancies, in any South Coast AQMD department, during the 6-month life of the list . Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.) South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Please call Human Resources at least one week in advance if you might need an accommodation at any step during the selection process. If you have any questions regarding this recruitment, please contact Human Resources Department at (909) 396-2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,912, to purchase medical, dental, and life insurance, with unused portion paid to you as cash. Your insurance coverage becomes effective on the first of the month following completion of 30 dyas of continuous service. Dependent children may be covered to age 26 on medical, dental and vision plans. Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental PPO (without orthodontic benefits) Delta Dental PPO (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan EyeMed - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Claremont EAP, powered by Uprise Health. EAP benefits are available to all employees and their familes at no cost to you. The EAP offers confidential advice, support and practical solutions to real-life issues. Confidential Therapy, 24-hour crisis help and online peer support groups. Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $5,000 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum). South Coast AQMD matches, dollar for dollar, up to $300 per year for the regular plan. Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 1/1/2024 Closing Date/Time: 5/31/2024 11:59 PM Pacific
May 15, 2024
Full Time
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, an annual budget of $196.3 million, and a state-of-the art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! ABOUT THE CLASSIFICATION: Under general supervision and depending on assignment, Senior Information Technology Specialists perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; identifies end user requirements; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required. EXAMPLE OF DUTIES Performs full range of repair and maintenance of departmental and South Coast AQMD enterprise software application(s); documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Installs, configures, tests, maintains, troubleshoots, and monitors physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assists in infrastructure changes and upgrades to limit interrupted services. Administers automated deployment of software and updates over the network. Monitors and maintains security control of South Coast AQMD network and server infrastructure; configures and monitors security features and firewall rules; verifies and ensures proper user accessibility; identifies and addresses vulnerabilities; researches, recommends, and applies security updates as needed. Plans, manages, and maintains all components of the local area and wide area networks. Plans, designs and tests the implementation of network infrastructure including hardware and software recommendations. Oversees technical support and help functions that relate to networks, redundancy and connectivity. Researches, determines, defines, proposes, and itemizes costs for changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and services. Performs system and software backup and recovery and systems monitoring. Manages and monitors usage of the Information Technology resources including the network, servers, clients and software. Researches hardware and software products to meet technical networking and/or security needs. Ensures database security by preparing access and control policies and procedures and reviewing permissions on a regular basis. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Web and video conferencing coordination, configuration, set-up, operation, and support. Installs, configures, tests, maintains, troubleshoots, and monitors South Coast AQMD telecommunications systems including voice and data communications infrastructure and equipment; sets up and maintains user accounts, access groups, extensions, and voicemail boxes; troubleshoots system- wide outages. Prepares and maintains system documentation required for telecommunications networks, including the updating of building/floor blueprints, network data base, procedures manual, and Private Area Branch Exchange configuration. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as needed. Assists in evaluating telecommunications system design and capabilities, and recommends cost- effective designs and equipment alternatives to enhance the communications network. Implements telecommunications modifications and the relocation of equipment; lays out hardware configurations; determines wiring specifications for cables; maintains telephone data lease lines and interfaces to ensure uninterrupted data communications service; uses testing equipment to identify and correct system malfunctions. Prepares reports on telecommunications system performance, breakdowns, relocations, usage, and problems; maintains inventory of data communication hardware and equipment; assists users with telephone, computer hardware, data network capabilities and system specifications; assists in training users on hardware and communication system functions. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as required. Assists in conducting special studies and projects involving communications systems; conducts system tests and verification of system controls; evaluates telecommunications equipment; confers with vendors regarding equipment applications; recommends the purchase of new or replacement communications equipment and devices. Performs on-line video and voice recordings of South Coast AQMD's monthly Board meetings, contracted City meetings, and other meetings as needed. Operates the audio mixer, video cameras, audio recorders, video recorders, teleconferencing system, and duplicating rack, as required, to provide special effects, sound, and pictures of high technical quality. Provides feeds to various monitors throughout South Coast AQMD, local cable network, and various broadcasting stations. Coordinates the activities of South Coast AQMD staff assigned to operate related audio-visual equipment, controlling equipment through the video-switcher, to correct problems in picture and sound. Trains South Coast AQMD staff in the use of video production equipment. Sets up, adjusts, and diagnoses problems in broadcast-quality video production equipment, and makes minor emergency repairs by using test instruments, diagnostic routines, and electronic tools to prepare equipment for immediate use. Sets up and operates audio-visual equipment such as laptops, projectors, and web conferencing software. Operates the video-switcher to coordinate the equipment according to instructions. May coordinate and assist with outside audio and video vendors to provide audio and/or video systems to meet deadlines. Conducts special studies and projects involving administration, and organizational management analysis related to telecommunications systems; prepares and presents recommendations and reports on system use, user requests, and system designs and procedures. Conducts system analyses and prepares flow charts related to the data and voice communications systems South Coast AQMD; prepares documents describing the Local and Wide Area Network, as well as the functions within a particular division. Provides information to users requesting technical data concerning the use of telecommunications systems; assists users with telecommunications system and recommends solutions to system. Assists and consults on the installation of South Coast AQMD telecommunications equipment; facilitates the maintenance of quality service to District users during installation. Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment and recommends the purchase of data and voice telecommunications equipment; confers with vendors regarding equipment and current systems. Analyzes current systems and develops short- and long-range goals for system development and implementation. Designs, plans, tests and implements new telecommunications systems, multi-user systems, desktop environments, networks and upgrades to meet South Coast AQMD and user requirements and needs. Administers network, file servers, web servers, multi-user systems, PBX, voicemail, e-mail, and relational database management systems. Participates in network planning, implementation, and special projects. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Responds to and resolves users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Provides lead direction, scheduling, training and work review to staff at the I/II level; organizes and assigns work, sets priorities and follows up as required to ensure the completion of production work schedules. May assign and monitor staff assignments and special projects; schedules and monitors overtime and standby assignments. Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. Writes and maintains user and technical operating instructions and documentation; prepares training materials and conducts formal and informal training programs and advises on best practices. Maintains accurate records and files; develops storage of records and retention schedules. Researches, configures and tests new and current Information Technologies Systems. Performs other duties as assigned. MINIMUM AND DESIRABLE QUALIFICATIONS Desirable Qualifications: College degree in Audio-Visual or Television Production Technology and Administration. MINIMUM QUALIFICATIONS: EXPERIENCE: Five (5) years of increasingly responsible experience in network and server infrastructure management, and systems administration, installation, troubleshooting, maintenance and repair of voice communications systems and equipment similar to that of an Information Technology Specialist II with South Coast AQMD. Experience working with Intel- based servers (Linux and Windows Server OS) and network peripherals supporting a datacenter is preferred. In addition, possession of a bachelor’s or master’s degree in a related field listed above may be a substitute for a maximum of one year of the required experience listed above. EDUCATION: Equivalent to graduation from high school, and an Associate degree or completion of a certificate program that is equivalent to the major coursework for an Associate degree in information systems, computer science, electronics, electronic engineering technology or a related field. LICENSE: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. KNOWLEDGE OF: Considerable knowledge of the principles and practices of installing, configuring, maintaining, troubleshooting, and monitoring application, network, server, and telecommunications systems and infrastructure; Considerable knowledge of the principles and practices used in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, and other related technologies and equipment; techniques and methods of writing and maintaining user and technical operating instructions and documentation; Linux and Windows server administration and support, including applying patches, installations, and upgrades; database administration including MS SQL, Oracle and Ingres; Cisco technologies including voice and data; Cisco IOS command lines; Cisco ASA Firewall; operational characteristics of local, wireless, and wide area network systems; operational characteristics of a variety of communication equipment and devices; computer logic and mathematics; computer scripting languages; principle languages used in information systems programs; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies; principles of electricity, electronics and computer hardware/software design as they relate to installation and maintenance of voice communications systems, facilities and equipment; components and equipment used in telecommunication systems; methods of telecommunication system design and implementation; test equipment, tools and materials used in installation, troubleshooting, maintenance and repair of voice communication systems; common sources of trouble in and methods of servicing and repair of communications equipment and related network hardware and software; current voice communication technologies and related scripting and programming practices and procedures; current and recent Microsoft Windows Operating Systems, Exchange, I I S , Linux Operating Systems, SQL Servers, Active Directory and other servers; Hyper-V Virtualization configuration and maintenance; Client/Server Antivirus installation and maintenance. Backup and disaster recovery software. Fundamental understanding of network and internet concepts (e.g., Cisco firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.); Virtual Private Network set-up and maintenance; Windows Powershell; Visual Basic and Batch file scripting; Unix Sell scripting; Window Client and Server Software technologies including storage space and scale out file server, Fail-over Clustering and MPIO; Microsoft Azure; HP SAN technology including Fiber channel, InfiniBand, SAS/SATA and ISCSIGround Policy creation and troubleshooting; Desktop and Server installation, maintenance, and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&EExpress, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIPconnectivity; Voicemail setup, configuration and troubleshooting; CTI route point setup, Call handler's setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 andFiber); Web and Video conferencing coordination, configuration, set-up and support; camera and video switcher control; provide live webcast streaming, monitoring, and support; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; principles of record keeping; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff. ABILITY TO: Perform and/or coordinate a variety of technical support functions in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, servers, network and data communication, mobile, audiovisual, web based applications, and other related technologies and equipment; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; coordinate and prioritize problem calls and work station support; install, diagnose, and repair telecommunication systems and equipment; program IP based telephone system software; train users on use of equipment; run custom queries against various data sources to generate reports; design and update network diagrams with Visio; design and implement network infrastructure throughout South Coast AQMD; provide account, billing support and administration related to mobile carriers and devices; recommend new equipment, software, and services for purchase; perform feasibility studies; keep up with the current information technology; perform preventative maintenance; interpret and explain hardware and equipment manuals; lead and participate in component-level troubleshooting and repair work; identify issues and opportunities, analyze complex problems and alternatives and develop sound conclusions and recommendations; participate in design sessions or process improvement sessions and provide sound recommendations and technical input; develop and maintain technical operating instructions and documentation; train staff on software applications and hardware usage; assist in the development of goals, objectives, policies, procedures, and work standards for the department; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials; interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; operate and maintain modern office equipment, including computer equipment and specialized software applications programs; perform, configure and test new system; participate in technical and administration meeting discussions; plan, assign, direct and review the work of others; staying abreast with new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; train others in work procedures; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application covering at least the past 10 years of employment, including your entire South Coast AQMD employment history, listing separately, each position you have held. (You may make an appointment with Human Resources at x2800, to review your personnel file in order to verify actual job titles and dates they were held.)Up to four references which include the names and phone numbers of your present and past supervisors or managers, or persons for who you have directly provided services, not peers .Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to all parts of each question. Please limit your responses to no more than one page per answer .An unofficial copy of your transcripts (if not on file with HR), documenting all qualifying education claimed, submitted as an attachment to your online application. Official transcripts may be requested at a later date. Job applications must be completely filled out . A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Application packages and Supplemental Questionnaires will first be screened, and the most competitively qualified candidates will be invited to the next step of the process, which is expected to a Qualifications Appraisal Panel (QAP) interview. The QAP will be weighted at 100%. Following the QAP interviews a ranked list is expected to be created from which current and future similar vacancies at this level may be filled during the 6 month life of the list. Pursuant to Section 4(g)(3)(d) of the Personnel Rules, this eligible list may be used to fill current and future Senior Information Technology Specialist vacancies, in any South Coast AQMD department, during the 6-month life of the list . Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.) South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Please call Human Resources at least one week in advance if you might need an accommodation at any step during the selection process. If you have any questions regarding this recruitment, please contact Human Resources Department at (909) 396-2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,912, to purchase medical, dental, and life insurance, with unused portion paid to you as cash. Your insurance coverage becomes effective on the first of the month following completion of 30 dyas of continuous service. Dependent children may be covered to age 26 on medical, dental and vision plans. Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental PPO (without orthodontic benefits) Delta Dental PPO (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan EyeMed - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Claremont EAP, powered by Uprise Health. EAP benefits are available to all employees and their familes at no cost to you. The EAP offers confidential advice, support and practical solutions to real-life issues. Confidential Therapy, 24-hour crisis help and online peer support groups. Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $5,000 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum). South Coast AQMD matches, dollar for dollar, up to $300 per year for the regular plan. Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 1/1/2024 Closing Date/Time: 5/31/2024 11:59 PM Pacific
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($56,914 - $72,644 Annually) 3% effective 1/20/25 ($58,630 - $74,828 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Behavioral Health invites applications for the position of Senior Substance Abuse Specialist. Senior Substance Abuse Specialist responsibilities include assessing client needs; providing substance abuse education; providing individual, group and family counseling for substance use disorders; referring clients to community resources; and case management services. Incumbents act in a lead worker capacity and may act as a first line supervisor. Fresno County is a richly diverse community, and in order to support and serve ALL persons in our community, the Fresno County Department of Behavioral Health is dedicated to ensuring an inclusive overall system of care through a commitment to equity, diversity, and affirming care. We are dedicated to providing quality, culturally responsive services that promote wellness, recovery, and resilience for individuals and families whom we serve. It is imperative for us to protect and improve the lives of Fresno County residents served by the Department and our partners in our system of care by acknowledging the long-standing historic and ongoing inequities that black, indigenous and people of color, those living in poverty, LGBTQ+ members and other marginalized and underserved communities have experienced with the behavioral health system. We place a great deal of importance on having Behavioral Health system of care team members who possess lived experience, are reflective of our community, and have the expertise to ensure our workforce is culturally and linguistically responsive and maximizes our diversity to render quality services in the most responsive, affirming, and caring manner possible for the persons we serve. Note: The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties. Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities. Minimum Qualifications Education : Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. At least twelve (12) of the required semester units must be in Alcohol and Drug Abuse Counseling, Social Work, Sociology, Psychology, Rehabilitation Counseling, Education Counseling, Marriage and Family Counseling, Criminology, or a closely related field. Experience : Two (2) years of full-time, paid work experience equivalent to that gained as a Substance Abuse Specialist with the County of Fresno. Substitution : One (1) year of full-time, paid work experience working with clients as a Substance Abuse Counselor, Rehabilitation Counselor, Marriage and Family Counselor, or closely related field may be substituted for up to one (1) year (thirty (30) semester units) of the required education. Certificate : Current certificate as an Alcohol and Other Drug (AOD) Counselor issued by a certifying agency approved by the State of California. Certification must be maintained, as defined by the Department of Alcohol and Drug Programs, California Code of Regulations, Chapter 8, Title 9, Section 13035. Failure to maintain certification may result in release from employment. (A copy of your AOD Counselor certification is required; Copy may be attached to your application or faxed to (559) 455-4788, Attn: Sidney Thompson). Pursuant to Department of Alcohol and Drug Programs, California Code of Regulations, Chapter 8, Title 9, licensed professionals, as defined in Section 13015, are not required to obtain AOD certification if their licensure is in good standing with their licensing board. Licensed professionals may be required to complete additional hours of continuing education. (If applicable, a copy of your professional license is required; Copy may be attached to your application or faxed to (559) 455-4788, Attn: Sidney Thompson). License : Possession of a valid Class "C" driver's license, or equivalent, may be required. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed application. Please fully list your education/work experience; including current position. Failure to list current, complete and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter). Failure to completely list education within the job application will disqualify the applicant from consideration. College/university transcripts may be requested to verify completion of qualifying units. If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may either attach a copy to your application; fax a copy to (559) 455-4788, Attn: Sidney Thompson; hand deliver a copy to our office; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. A copy of your AOD Counselor certification, or if applicable, a copy of your professional license, is required. You may either attach a copy to your application; fax a copy to (559) 455-4788, Attn: Sidney Thompson; hand deliver a copy to our office; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one or more of the processes listed below: Written Examination - If required, the written examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Oral Examination - If required, the oral examination may be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Certify without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived, and the names will be certified without an examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months from the date of establishment) and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Current Certificate as an Alcohol and Other Drug (AOD) Counselor issued by a certifying agency approved by the State of California Copy of professional license , if applicable Applications must be submitted online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only. The online application can be found at: FresnoCountyJobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Sidney Thompson Closing Date/Time: Continuous
Apr 26, 2024
Full Time
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($56,914 - $72,644 Annually) 3% effective 1/20/25 ($58,630 - $74,828 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Behavioral Health invites applications for the position of Senior Substance Abuse Specialist. Senior Substance Abuse Specialist responsibilities include assessing client needs; providing substance abuse education; providing individual, group and family counseling for substance use disorders; referring clients to community resources; and case management services. Incumbents act in a lead worker capacity and may act as a first line supervisor. Fresno County is a richly diverse community, and in order to support and serve ALL persons in our community, the Fresno County Department of Behavioral Health is dedicated to ensuring an inclusive overall system of care through a commitment to equity, diversity, and affirming care. We are dedicated to providing quality, culturally responsive services that promote wellness, recovery, and resilience for individuals and families whom we serve. It is imperative for us to protect and improve the lives of Fresno County residents served by the Department and our partners in our system of care by acknowledging the long-standing historic and ongoing inequities that black, indigenous and people of color, those living in poverty, LGBTQ+ members and other marginalized and underserved communities have experienced with the behavioral health system. We place a great deal of importance on having Behavioral Health system of care team members who possess lived experience, are reflective of our community, and have the expertise to ensure our workforce is culturally and linguistically responsive and maximizes our diversity to render quality services in the most responsive, affirming, and caring manner possible for the persons we serve. Note: The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties. Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities. Minimum Qualifications Education : Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. At least twelve (12) of the required semester units must be in Alcohol and Drug Abuse Counseling, Social Work, Sociology, Psychology, Rehabilitation Counseling, Education Counseling, Marriage and Family Counseling, Criminology, or a closely related field. Experience : Two (2) years of full-time, paid work experience equivalent to that gained as a Substance Abuse Specialist with the County of Fresno. Substitution : One (1) year of full-time, paid work experience working with clients as a Substance Abuse Counselor, Rehabilitation Counselor, Marriage and Family Counselor, or closely related field may be substituted for up to one (1) year (thirty (30) semester units) of the required education. Certificate : Current certificate as an Alcohol and Other Drug (AOD) Counselor issued by a certifying agency approved by the State of California. Certification must be maintained, as defined by the Department of Alcohol and Drug Programs, California Code of Regulations, Chapter 8, Title 9, Section 13035. Failure to maintain certification may result in release from employment. (A copy of your AOD Counselor certification is required; Copy may be attached to your application or faxed to (559) 455-4788, Attn: Sidney Thompson). Pursuant to Department of Alcohol and Drug Programs, California Code of Regulations, Chapter 8, Title 9, licensed professionals, as defined in Section 13015, are not required to obtain AOD certification if their licensure is in good standing with their licensing board. Licensed professionals may be required to complete additional hours of continuing education. (If applicable, a copy of your professional license is required; Copy may be attached to your application or faxed to (559) 455-4788, Attn: Sidney Thompson). License : Possession of a valid Class "C" driver's license, or equivalent, may be required. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed application. Please fully list your education/work experience; including current position. Failure to list current, complete and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter). Failure to completely list education within the job application will disqualify the applicant from consideration. College/university transcripts may be requested to verify completion of qualifying units. If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may either attach a copy to your application; fax a copy to (559) 455-4788, Attn: Sidney Thompson; hand deliver a copy to our office; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. A copy of your AOD Counselor certification, or if applicable, a copy of your professional license, is required. You may either attach a copy to your application; fax a copy to (559) 455-4788, Attn: Sidney Thompson; hand deliver a copy to our office; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one or more of the processes listed below: Written Examination - If required, the written examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Oral Examination - If required, the oral examination may be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Certify without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived, and the names will be certified without an examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months from the date of establishment) and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Current Certificate as an Alcohol and Other Drug (AOD) Counselor issued by a certifying agency approved by the State of California Copy of professional license , if applicable Applications must be submitted online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only. The online application can be found at: FresnoCountyJobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Sidney Thompson Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
State of Missouri
St. Louis County, Missouri, United States
The Family Support DivisionRehabilitation Services for the Blind is seeking applications for a Senior Rehabilitation Specialists- Mobility and Orientation Specialist located at 9900 Page Ave, St. Louis, MO. This is specialized and skilled work in providing adjustment services, orientation to surroundings and travel training to blind and visually impaired persons who receive services from the Rehabilitation Services for the Blind, Division of Family Services. An employee in this class has responsibility for training blind and visually impaired persons so they will achieve the confidence and skills necessary to travel independently from one location to another in a safe, efficient and socially acceptable manner. Supervision is received from a District Supervisor, Rehabilitation Services for the Blind or other designated administrative superior. Assess blind and visually impaired persons, including those with multiple disabilities, to determine their understanding of spatial and directional concepts and their physical and emotional capability to participate in a planned sequential course of training in orientation and mobility. Provide orientation of blind and visually impaired persons to the surroundings in which they live and/or work. Communicate to clients and other significant persons information regarding the physical, psychological, social, educational, economic and employment implications of blindness. Teach blind and visually impaired persons the correct techniques for accessing various modes of public transportation (taxis, busses, trains, airplanes, etc.). Prepare and teach the use of tactile, Braille and auditory maps. Teach blind and visually impaired persons the effects of various weather conditions on the environment and how to travel in those conditions (i.e., the effect of wind, rain, or snow on traffic sounds; ice or silt on sidewalks). Assist clients in obtaining alternatives to cane travel (i.e., guide dogs, electronic aids and optical aids). Train the client in the use of remaining vision, whenever applicable. Teach cane techniques such as arc, rhythm step, shore lining, touch and slide, diagonal, methods of locating stationary landmarks or other points of reference; how to judge traffic and intersection patterns in both residential and business areas and how to negotiate curbs and uneven terrains. Observe the posture, gait, body movements and other gross motor techniques of blind and visually impaired persons, assesses the specific implications for travel and teaches correct posture, gait, body movements and other gross motor techniques necessary for learning and using travel skills. Determine the appropriate type and length of cane for each client (when necessary cuts cane to desired length) and teaches client to determine when cane tips need to be changed and how to change them. Interprets state statutes related to services and legal rights of blind and visually impaired persons to clients, other consumers and the general public. General Summary: Second-level professional position accountable for performing case management activities to include interviewing, counseling, assessing, evaluating, writing rehabilitation plans, teaching, and/or placing clients in suitable employment. Employees may represent the agency and persons with disabilities to the community, public and private agencies; and/or serve as a resource in the community for creating employment opportunities for persons with disabilities. Duties may also involve helping clients adjust to physical impairments and integrate socially by providing mobility, orientation, and travel training, and identifying available resources. Two years of professional experience in rehabilitation counseling, job placement, rehabilitation teaching, vocational counseling and guidance, employment services for individuals with disabilities or related areas; and graduation from an accredited four-year college or university with specialization in job placement, rehabilitation counseling, rehabilitation teaching, counseling and guidance, behavioral sciences, education, business or public administration or related areas. (Graduate study in the areas listed above may be substituted on a year-for-year basis for one year of the stated experience.) OR One year of experience in a public or private rehabilitation agency for blind and visually impaired persons or in the Family Support Division/Rehabilitation Services for the Blind at or above the level of Rehabilitation Counselor for the Blind II, Rehabilitation Teacher for the Blind, or Area Coordinator, Business Enterprises for the Blind. Knowledge, Skills & Abilities: Knowledge of persons with disabilities, and their physical, social, and emotional limitations and challenges. Ability to train staff in the instruction of clients in job seeking skills, provide information regarding disabilities as they relate to employment, and/or instruct clients on use of adaptive technology. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 15, 2024
Full Time
The Family Support DivisionRehabilitation Services for the Blind is seeking applications for a Senior Rehabilitation Specialists- Mobility and Orientation Specialist located at 9900 Page Ave, St. Louis, MO. This is specialized and skilled work in providing adjustment services, orientation to surroundings and travel training to blind and visually impaired persons who receive services from the Rehabilitation Services for the Blind, Division of Family Services. An employee in this class has responsibility for training blind and visually impaired persons so they will achieve the confidence and skills necessary to travel independently from one location to another in a safe, efficient and socially acceptable manner. Supervision is received from a District Supervisor, Rehabilitation Services for the Blind or other designated administrative superior. Assess blind and visually impaired persons, including those with multiple disabilities, to determine their understanding of spatial and directional concepts and their physical and emotional capability to participate in a planned sequential course of training in orientation and mobility. Provide orientation of blind and visually impaired persons to the surroundings in which they live and/or work. Communicate to clients and other significant persons information regarding the physical, psychological, social, educational, economic and employment implications of blindness. Teach blind and visually impaired persons the correct techniques for accessing various modes of public transportation (taxis, busses, trains, airplanes, etc.). Prepare and teach the use of tactile, Braille and auditory maps. Teach blind and visually impaired persons the effects of various weather conditions on the environment and how to travel in those conditions (i.e., the effect of wind, rain, or snow on traffic sounds; ice or silt on sidewalks). Assist clients in obtaining alternatives to cane travel (i.e., guide dogs, electronic aids and optical aids). Train the client in the use of remaining vision, whenever applicable. Teach cane techniques such as arc, rhythm step, shore lining, touch and slide, diagonal, methods of locating stationary landmarks or other points of reference; how to judge traffic and intersection patterns in both residential and business areas and how to negotiate curbs and uneven terrains. Observe the posture, gait, body movements and other gross motor techniques of blind and visually impaired persons, assesses the specific implications for travel and teaches correct posture, gait, body movements and other gross motor techniques necessary for learning and using travel skills. Determine the appropriate type and length of cane for each client (when necessary cuts cane to desired length) and teaches client to determine when cane tips need to be changed and how to change them. Interprets state statutes related to services and legal rights of blind and visually impaired persons to clients, other consumers and the general public. General Summary: Second-level professional position accountable for performing case management activities to include interviewing, counseling, assessing, evaluating, writing rehabilitation plans, teaching, and/or placing clients in suitable employment. Employees may represent the agency and persons with disabilities to the community, public and private agencies; and/or serve as a resource in the community for creating employment opportunities for persons with disabilities. Duties may also involve helping clients adjust to physical impairments and integrate socially by providing mobility, orientation, and travel training, and identifying available resources. Two years of professional experience in rehabilitation counseling, job placement, rehabilitation teaching, vocational counseling and guidance, employment services for individuals with disabilities or related areas; and graduation from an accredited four-year college or university with specialization in job placement, rehabilitation counseling, rehabilitation teaching, counseling and guidance, behavioral sciences, education, business or public administration or related areas. (Graduate study in the areas listed above may be substituted on a year-for-year basis for one year of the stated experience.) OR One year of experience in a public or private rehabilitation agency for blind and visually impaired persons or in the Family Support Division/Rehabilitation Services for the Blind at or above the level of Rehabilitation Counselor for the Blind II, Rehabilitation Teacher for the Blind, or Area Coordinator, Business Enterprises for the Blind. Knowledge, Skills & Abilities: Knowledge of persons with disabilities, and their physical, social, and emotional limitations and challenges. Ability to train staff in the instruction of clients in job seeking skills, provide information regarding disabilities as they relate to employment, and/or instruct clients on use of adaptive technology. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Alameda County
San Leandro, California, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Alameda County Health and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Alameda County Health currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY : Please submit a PDF of your updated Alameda Countyapplication to Ricca Espiridion at ricca.espiridion@acgov.org . Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Alameda County Health and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Alameda County Health currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY : Please submit a PDF of your updated Alameda Countyapplication to Ricca Espiridion at ricca.espiridion@acgov.org . Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION: Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION: Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancy is in Ukiah with the BHRS - Quality Assurance/Quality Improvement Unit. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, performs a variety of responsible, complex, professional responsibilities related to a variety of programs; develops, implements, and maintains various programs, including identifying needs; developing programs; making presentations; acting as the technical program expert; providing customer service to client participants of the program; and performing other complex program related work. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to, the following: Oversee the development, implementation, and maintenance of a program; identify program needs; draft and monitor program goals; ensures proper allocation of resources; and conduct training sessions. Analyze new and revised legislation, which govern program area in order to determine impact upon operations. Evaluate existing operations and procedures within an assigned program area. Oversee and/or conduct studies to collect data and make recommendations for procedural or organizational changes; plan and implement program changes with required resources. Develop and review departmental policies and procedures to ensure compliance with State and federal legislation, regulations, and directives. Prepares and monitors the program budget and work plans, including reviewing project budgets, reviewing billing statements, and authorizing payments. Tracks progress of clients and performs follow up visits; ensures and maintains the confidentiality of health information on clients; audits records to ensure program compliance with quality of care; maintains ongoing support and contact with clients. Research, apply for, and manage grants and grant funding sources; prepare and manage program related contracts and MOUs. Compose, organize, and revise program reports, policies, and procedure manuals; plan and coordinate the development of new and revised programs, contracts, and interagency agreements with department staff, other County departments, and community agencies. Act as technical expert and resource person to staff regarding program policies and procedures; facilitates group process, mediation, and negotiation functions. Research, analyze, and prepare recommendations regarding special projects. Act as department liaison with various agencies and departments on issues concerning the program(s); may serve as departmental representative on various committees and at meetings. Attend meetings with various community and volunteer groups; coordinate and schedule presentations; advertise program services. Participates in staff and professional meetings to discuss progress and conduct program planning. Prepare and submit various mandated financial, operational, and statistical reports. Perform related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One year of experience comparable to that of a Program Specialist II or; a bachelor's degree from an accredited college or university with a degree in public or business administration or a closely related field AND two years of progressively responsible experience comparable to that of a Program Specialist I. Additional qualifying experience may be substituted for the required education on the basis of two years of experience for one year of education. A Master's or doctorial degree in Public or Business Administration, or field related to area of assignment, may be substituted for up to two years of the required experience. Licenses and Certifications: Valid State Driver's License Knowledge, Skills, and Abilities Knowledge of Functions, principles, and operation of public administration programs. Applicable state, federal, and local ordinances, laws, rules and regulations and legislative issues; with particular emphasis on compliance requirements and funding allocations. Available sources of public assistance program laws, legislation, rules, and regulations. Principles of planning, organization, research, and analysis. Interviewing techniques Grant writing and application processes. Community resources and health education techniques. Setting and obtaining program goals. Principles of training and development. Skill in and Ability to: Analyzing, evaluating and diagnosing situations and adopt effective courses of action. Interpreting new and revised regulations and projecting probable impacts to the program. Developing, revising, and implementing departmental operating polices and procedures. Defining organizational, procedural, and resource allocation problems. Collecting, organizing, and evaluating pertinent data, defining and validate conclusions, identify alternative solutions, and projecting consequences of decisions and recommendations. Preparing clear, concise, and complete reports, correspondence, directives, and manuals. Using tact, discretion, initiative and judgment within established guidelines. Speak effectively in groups and in individual situations. Establish and maintain effective line of communication and working relationships at all organizational levels. Give and follow oral and written instructions. Work under conditions of changing priorities and tight time schedules While performing the essential functions of this job, the incumbent is regularly required to sit, use hands to finger, handle, or feel objects, to reach with hands and arms, and speak and hear. Lift and carry, push and/or pull, or move items weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 10, 2024
Full Time
The Position The current vacancy is in Ukiah with the BHRS - Quality Assurance/Quality Improvement Unit. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, performs a variety of responsible, complex, professional responsibilities related to a variety of programs; develops, implements, and maintains various programs, including identifying needs; developing programs; making presentations; acting as the technical program expert; providing customer service to client participants of the program; and performing other complex program related work. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to, the following: Oversee the development, implementation, and maintenance of a program; identify program needs; draft and monitor program goals; ensures proper allocation of resources; and conduct training sessions. Analyze new and revised legislation, which govern program area in order to determine impact upon operations. Evaluate existing operations and procedures within an assigned program area. Oversee and/or conduct studies to collect data and make recommendations for procedural or organizational changes; plan and implement program changes with required resources. Develop and review departmental policies and procedures to ensure compliance with State and federal legislation, regulations, and directives. Prepares and monitors the program budget and work plans, including reviewing project budgets, reviewing billing statements, and authorizing payments. Tracks progress of clients and performs follow up visits; ensures and maintains the confidentiality of health information on clients; audits records to ensure program compliance with quality of care; maintains ongoing support and contact with clients. Research, apply for, and manage grants and grant funding sources; prepare and manage program related contracts and MOUs. Compose, organize, and revise program reports, policies, and procedure manuals; plan and coordinate the development of new and revised programs, contracts, and interagency agreements with department staff, other County departments, and community agencies. Act as technical expert and resource person to staff regarding program policies and procedures; facilitates group process, mediation, and negotiation functions. Research, analyze, and prepare recommendations regarding special projects. Act as department liaison with various agencies and departments on issues concerning the program(s); may serve as departmental representative on various committees and at meetings. Attend meetings with various community and volunteer groups; coordinate and schedule presentations; advertise program services. Participates in staff and professional meetings to discuss progress and conduct program planning. Prepare and submit various mandated financial, operational, and statistical reports. Perform related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One year of experience comparable to that of a Program Specialist II or; a bachelor's degree from an accredited college or university with a degree in public or business administration or a closely related field AND two years of progressively responsible experience comparable to that of a Program Specialist I. Additional qualifying experience may be substituted for the required education on the basis of two years of experience for one year of education. A Master's or doctorial degree in Public or Business Administration, or field related to area of assignment, may be substituted for up to two years of the required experience. Licenses and Certifications: Valid State Driver's License Knowledge, Skills, and Abilities Knowledge of Functions, principles, and operation of public administration programs. Applicable state, federal, and local ordinances, laws, rules and regulations and legislative issues; with particular emphasis on compliance requirements and funding allocations. Available sources of public assistance program laws, legislation, rules, and regulations. Principles of planning, organization, research, and analysis. Interviewing techniques Grant writing and application processes. Community resources and health education techniques. Setting and obtaining program goals. Principles of training and development. Skill in and Ability to: Analyzing, evaluating and diagnosing situations and adopt effective courses of action. Interpreting new and revised regulations and projecting probable impacts to the program. Developing, revising, and implementing departmental operating polices and procedures. Defining organizational, procedural, and resource allocation problems. Collecting, organizing, and evaluating pertinent data, defining and validate conclusions, identify alternative solutions, and projecting consequences of decisions and recommendations. Preparing clear, concise, and complete reports, correspondence, directives, and manuals. Using tact, discretion, initiative and judgment within established guidelines. Speak effectively in groups and in individual situations. Establish and maintain effective line of communication and working relationships at all organizational levels. Give and follow oral and written instructions. Work under conditions of changing priorities and tight time schedules While performing the essential functions of this job, the incumbent is regularly required to sit, use hands to finger, handle, or feel objects, to reach with hands and arms, and speak and hear. Lift and carry, push and/or pull, or move items weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/26/2024 11:59 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Coe join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 6/18/24 Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Wellness Crisis Call Center and Response Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity. The following table illustrates the salary range for this position should you be assigned to one of the programs that receives a differential: Program Differential Amount Combined Salary Homeless Engagement and Response Team (In the Field/Encampments) 5% $51,543.32 - $56,827.01 Community Wellness Response Team (CWRT) 10% $53,997.77 - $59,533.06 Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations related to behavioral health services Operational characteristics, services, and activities of assigned programs and functions Public and private agency services available for families, children, and adults with behavioral health and recovery challenges Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Lead and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Maintain client confidentiality Compose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Coe join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 6/18/24 Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Wellness Crisis Call Center and Response Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity. The following table illustrates the salary range for this position should you be assigned to one of the programs that receives a differential: Program Differential Amount Combined Salary Homeless Engagement and Response Team (In the Field/Encampments) 5% $51,543.32 - $56,827.01 Community Wellness Response Team (CWRT) 10% $53,997.77 - $59,533.06 Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations related to behavioral health services Operational characteristics, services, and activities of assigned programs and functions Public and private agency services available for families, children, and adults with behavioral health and recovery challenges Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Lead and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Maintain client confidentiality Compose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $62,100/annually General Description and Classification Standards Conducts psychological assessments and evaluations (intake assessments) for prisoners in the correctional facility or defendants in the court system. Determines if defendants are suitable for one of our alternative sentencing programs. Will coordinate competency evaluations for defendants with an approved doctor. Develops an Individualized Service Plan (ISP) for each client and recommends specialized treatment and wellness resources. Candidate will monitor and assist the defendant in accomplishing the goals set in the ISP and navigating social services. Candidate will communicate with the family of the defendant if needed. This is a professional level position and candidate should be capable of carrying out most assignments typical of the profession with limited guidance and may be the only professional in this specialty in the work group. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Essential Duties & Responsibilities : These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Conducts psychological assessments and evaluations (intake assessments) for prisoners in the corrections or court system. Coordinates competency evaluations. Recommends specialized treatment and wellness resources. Communicates with the defendant’s family or other appropriate city personnel. May administer short or long term therapy or provide referrals for therapy. Provides organizational interventions if needed. Conducts employee or defendant training (Ex: Anger management training) and crisis response. Serves as a technical resource or mentor to other employees. May supervise less experienced personnel. Thorough documentation is required. Knowledge, Skills & Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Thorough knowledge of psychological practices and services. General knowledge of all applicable laws, ordinances, standards and regulations. Good knowledge of human resources practices. Strong planning, organizational, presentation and communication skills. Demonstrated Microsoft office skills. Strong statistical skills. Ability to work across City departments. Knowledge of corrections and court system policies, procedures and processes. Ability to capture pertinent information and strong documentation skills required. Minimum Qualifications - Education and Experience Master’s degree in psychology, social work or related field. 2 years' of experience in psychological services, social services intervention or delivery. Preferred Education & Experience Master's degree in psychology, social work or related field and State of Georgia Clinical License (APC, LPC, LCSW or LCSWA) and at least 2 years' of experience in psychological services, social services intervention or delivery. Licensures and Certifications Must have a valid Georgia driver's license. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $62,100/annually General Description and Classification Standards Conducts psychological assessments and evaluations (intake assessments) for prisoners in the correctional facility or defendants in the court system. Determines if defendants are suitable for one of our alternative sentencing programs. Will coordinate competency evaluations for defendants with an approved doctor. Develops an Individualized Service Plan (ISP) for each client and recommends specialized treatment and wellness resources. Candidate will monitor and assist the defendant in accomplishing the goals set in the ISP and navigating social services. Candidate will communicate with the family of the defendant if needed. This is a professional level position and candidate should be capable of carrying out most assignments typical of the profession with limited guidance and may be the only professional in this specialty in the work group. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Essential Duties & Responsibilities : These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Conducts psychological assessments and evaluations (intake assessments) for prisoners in the corrections or court system. Coordinates competency evaluations. Recommends specialized treatment and wellness resources. Communicates with the defendant’s family or other appropriate city personnel. May administer short or long term therapy or provide referrals for therapy. Provides organizational interventions if needed. Conducts employee or defendant training (Ex: Anger management training) and crisis response. Serves as a technical resource or mentor to other employees. May supervise less experienced personnel. Thorough documentation is required. Knowledge, Skills & Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Thorough knowledge of psychological practices and services. General knowledge of all applicable laws, ordinances, standards and regulations. Good knowledge of human resources practices. Strong planning, organizational, presentation and communication skills. Demonstrated Microsoft office skills. Strong statistical skills. Ability to work across City departments. Knowledge of corrections and court system policies, procedures and processes. Ability to capture pertinent information and strong documentation skills required. Minimum Qualifications - Education and Experience Master’s degree in psychology, social work or related field. 2 years' of experience in psychological services, social services intervention or delivery. Preferred Education & Experience Master's degree in psychology, social work or related field and State of Georgia Clinical License (APC, LPC, LCSW or LCSWA) and at least 2 years' of experience in psychological services, social services intervention or delivery. Licensures and Certifications Must have a valid Georgia driver's license. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Los Angeles Metro
Los Angeles, California, United States
Basic Function Manages and maintains complex applications systems; designs, develops, and enhances computer applications systems; manages the process of designing and developing high performance platform and/or platform components; performs as technical lead for project and/or support teams, that may include various Metro Information Technology personnel, technical contractors, consultants, or other internal or external entities; and ensures platform is meeting the needs of stakeholders. Example Of Duties Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications Designs, develops, and enhances applications systems on behalf of client departments Conducts the most complex programming, system analysis, and design of highly complex systems using Information System Development Methodology in a multi-platform infrastructure and environment Consults and advises user departments and other Information Technology Services (ITS) support teams on system requirements and enhancements and supports large computer systems for various departments Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity Leads technical personnel in support of related systems Monitors and maintains systems health and security Performs data manipulation Identifies, diagnoses, and resolves highly difficult problems in large highly complex applications systems using highly proactive problem management, diagnosis, and resolution methods/techniques Defines technical development and security guidelines Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems Spearheads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Leads consultants in the analysis, design, implementation, and integration of application business systems Leads the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Provides 24-hour and 7-days per week support Manages projects within a defined budget set by management Provides guidance, coaching, mentoring, training, and oversight for assigned employees in area of expertise Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Computer Science, Business Information System Technology, Computer Engineering, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant experience in designing, implementing and maintaining an enterprise-wide system or relevant area, requiring at least two years specialized experience in area of assignment; Metro and/or public transportation experience preferred Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Microsoft Certified Solutions Associate (MCSA) preferred Microsoft Office Specialist (MOS) on SharePoint 2010 preferred Microsoft Certified Technology Specialist (MCTS) for Office 365 preferred Adobe Certified Associate (ACA) preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and implementing complex network infrastructures for Data security and risk mitigation considering scalability, redundancy, and security requirements. Experience working with enterprise grade network environments, such as Cisco, Arista or Aruba equipment and implementing routing protocols such as Enhance Interior Routing Protocol (EIGRP), Border Gateway Protocol (BGP) Experience configuring and troubleshooting routers and switches and firewalls from various vendors, such as Cisco, Palo Alto or similar. Experience applying heavy civil construction methods, such as solider pile, lagging excavation support systems, and temporary street decking systems Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP), Palo Alto Networks Certified Network Security Engineer (PCNSE) preferred but not required. Knowledge: Theories, principles, and practices related to information systems and supported business areas Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Mobile application technology Project management methodology, techniques, and tools Mathematics used in complex business applications Problem solving techniques Principles of supervision Software and computer operating systems For ITS Positions Networking LANs, WANs, gateways, operating systems (e.g., AIX (Advanced Interactive eXecutive), MS (Microsoft) Windows, Linux, Apache, IIS (Internet Information Services), etc.), and business process and systems process modeling For TAP (Transit Access Pass) Positions Apex and Visualforce coding, HTML (Hypertext Markup Language), Salesforce processes, and JavaScript Skills: Communicating effectively orally and in writing Analyzing situations, identifying problems, finding and implementing solutions, and evaluating outcomes in a cost-effective manner Troubleshooting and correcting operations problems Interacting professionally with internal and external representatives Clearly defining system integration and interface requirements Data analysis and data modeling Learning new technology and complex systems Identifying opportunities for innovation Operating a personal computer, computer terminal, and general office equipment Abilities: Lead the design and development of complex information systems using software engineering techniques Resolve highly difficult problems regarding highly complex programming and systems logic Perform highly complex systems implementation and integration tasks Perform complex programming in various languages such as SQL (Structured Query Language), PL/SQL (Procedural Language for SQL), HTML, XML (eXtensible Markup Language), XML Publisher, CSS (Cascading Style Sheets), jDeveloper, PHP (Hypertext Preprocessor), SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Business Object Enterprise, Redwood, ActiveBatch, PVCS (Polytron Version Control System), JavaScript, AngularJS, Java Developer, MS SQL Server, VB (Visual Basic), Visual Studio, C/C+/C++, or other specified languages Provide technical project management across multiple projects and concurrent tasks Develop and implement web-based computer applications Analyze and evaluate system changes to determine feasibility Clearly define system integration and interface requirements Identify and resolve conflicting project and/or client requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes Prepare reports, proposals, presentations, and correspondence in a professional manner Exercise sound judgment and creativity in making decisions Meet tight time constraints and frequent deadlines Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: Open Until Filled
Mar 08, 2024
Full Time
Basic Function Manages and maintains complex applications systems; designs, develops, and enhances computer applications systems; manages the process of designing and developing high performance platform and/or platform components; performs as technical lead for project and/or support teams, that may include various Metro Information Technology personnel, technical contractors, consultants, or other internal or external entities; and ensures platform is meeting the needs of stakeholders. Example Of Duties Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications Designs, develops, and enhances applications systems on behalf of client departments Conducts the most complex programming, system analysis, and design of highly complex systems using Information System Development Methodology in a multi-platform infrastructure and environment Consults and advises user departments and other Information Technology Services (ITS) support teams on system requirements and enhancements and supports large computer systems for various departments Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity Leads technical personnel in support of related systems Monitors and maintains systems health and security Performs data manipulation Identifies, diagnoses, and resolves highly difficult problems in large highly complex applications systems using highly proactive problem management, diagnosis, and resolution methods/techniques Defines technical development and security guidelines Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems Spearheads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Leads consultants in the analysis, design, implementation, and integration of application business systems Leads the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Provides 24-hour and 7-days per week support Manages projects within a defined budget set by management Provides guidance, coaching, mentoring, training, and oversight for assigned employees in area of expertise Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Computer Science, Business Information System Technology, Computer Engineering, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant experience in designing, implementing and maintaining an enterprise-wide system or relevant area, requiring at least two years specialized experience in area of assignment; Metro and/or public transportation experience preferred Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Microsoft Certified Solutions Associate (MCSA) preferred Microsoft Office Specialist (MOS) on SharePoint 2010 preferred Microsoft Certified Technology Specialist (MCTS) for Office 365 preferred Adobe Certified Associate (ACA) preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and implementing complex network infrastructures for Data security and risk mitigation considering scalability, redundancy, and security requirements. Experience working with enterprise grade network environments, such as Cisco, Arista or Aruba equipment and implementing routing protocols such as Enhance Interior Routing Protocol (EIGRP), Border Gateway Protocol (BGP) Experience configuring and troubleshooting routers and switches and firewalls from various vendors, such as Cisco, Palo Alto or similar. Experience applying heavy civil construction methods, such as solider pile, lagging excavation support systems, and temporary street decking systems Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP), Palo Alto Networks Certified Network Security Engineer (PCNSE) preferred but not required. Knowledge: Theories, principles, and practices related to information systems and supported business areas Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Mobile application technology Project management methodology, techniques, and tools Mathematics used in complex business applications Problem solving techniques Principles of supervision Software and computer operating systems For ITS Positions Networking LANs, WANs, gateways, operating systems (e.g., AIX (Advanced Interactive eXecutive), MS (Microsoft) Windows, Linux, Apache, IIS (Internet Information Services), etc.), and business process and systems process modeling For TAP (Transit Access Pass) Positions Apex and Visualforce coding, HTML (Hypertext Markup Language), Salesforce processes, and JavaScript Skills: Communicating effectively orally and in writing Analyzing situations, identifying problems, finding and implementing solutions, and evaluating outcomes in a cost-effective manner Troubleshooting and correcting operations problems Interacting professionally with internal and external representatives Clearly defining system integration and interface requirements Data analysis and data modeling Learning new technology and complex systems Identifying opportunities for innovation Operating a personal computer, computer terminal, and general office equipment Abilities: Lead the design and development of complex information systems using software engineering techniques Resolve highly difficult problems regarding highly complex programming and systems logic Perform highly complex systems implementation and integration tasks Perform complex programming in various languages such as SQL (Structured Query Language), PL/SQL (Procedural Language for SQL), HTML, XML (eXtensible Markup Language), XML Publisher, CSS (Cascading Style Sheets), jDeveloper, PHP (Hypertext Preprocessor), SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Business Object Enterprise, Redwood, ActiveBatch, PVCS (Polytron Version Control System), JavaScript, AngularJS, Java Developer, MS SQL Server, VB (Visual Basic), Visual Studio, C/C+/C++, or other specified languages Provide technical project management across multiple projects and concurrent tasks Develop and implement web-based computer applications Analyze and evaluate system changes to determine feasibility Clearly define system integration and interface requirements Identify and resolve conflicting project and/or client requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes Prepare reports, proposals, presentations, and correspondence in a professional manner Exercise sound judgment and creativity in making decisions Meet tight time constraints and frequent deadlines Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: Open Until Filled