The Position
Thinking about a career as a Public Safety Support Specialist? Join us for a Hiring Workshop: The Portland Police Bureau Hiring Workshops are back! You will have the opportunity to talk with PPB recruiters and background investigators and learn more about the hiring process and the career paths we offer. Register for upcoming workshops: https://www.joinportlandpolice.com/workshops
About the position:The Public Safety Support Specialist for the Portland Police Bureau (PPB) is responsible for providing support to sworn police officers in non-emergency, non-priority situations, assisting sworn personnel in community outreach with the public, and providing a visible, community-based police support function to enhance service to the public. Learn more about the role on our FAQ sheet here.
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Responsibilities include:
- Responding to non-emergency calls for service that do not require police authority;
- Assisting sworn officers with community engagement;
- Assisting sworn officers with non-emergency calls;
- Providing referral services to the public; and
- May be assigned to work on special projects within the division.
Incumbents in this position may also be required to respond after regular working hours and on weekends.
This position is eligible for Language Pay Differential for qualifying employees.
Hiring Incentives Amount as Swear-In Amount at End of Probation Amount upon Completion of 3 Years of Service Public Safety Support Specialist $1000
$1000
$1000
*Per Letter of Agreement (LOA) effective 7/5/22 Union Representation: The Portland Police Association (PPA) represents this classification. To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link.
External applicants start at the entry salary rate. City of Portland Core Values:Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal ResponsibilityThese values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here
. General Questions? Please Contact:
PPBRecruiter@police.porltandoregon.gov
Questions About the Application Process?Contact InformationKaren Ehn, Senior Recruiter
Bureau of Human Resources
Karen.Ehn@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position: Ability to read and understand laws, ordinances, rules, regulations, and procedures related to police support functions.Ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights.Ability to rapidly assess critical situations involving the public and remain calm in emergencies or threatening situations.Ability to establish and maintain effective working relationships with bureau and community members from varied racial, ethnic, and economic backgrounds.Ability to communicate effectively in writing and utilize City-specific technology and general office software.Ability to learn legal criminal investigation techniques, evidence, collection, report writing, crash investigations, First Aid/CPR, interviewing techniques , and conflict de-escalation.
ALL APPLICANTS must meet each of the following conditions: - Must be at least 21 years old at date of hire.
- Possess a valid State Driver's License and acceptable driving record at the time of appointment.
- Possess the ability to successfully pass an in-depth background investigation.
- Possess the ability to successfully pass a pre-hire physical exam relevant to the position.
- Possess the ability to successfully pass a psychological evaluation relevant to the position.
- Possess the ability to successfully pass a physical ability and agility evaluation relevant to the position.
- Possess the ability to successfully pass a drug screening.
Possess the ability to successfully pass a 6-week post-hire basic training program (subject to change based upon recommendation of the Portland Police Bureau Training Division). - Possess the ability to obtain LEDS certification within three months of hire.
- Marijuana Use: As a non-sworn position, candidate must not have used Marijuana (not including CBD) at the time of application.
The Recruitment Process
The recruitment and selection process can take approximately 5 months. Please visit https://www.joinportlandpolice.com/ps3 to learn more about each phase of the recruitment process.
Phase 1: Apply Online (2-3 weeks)
- Once your application is submitted, you will hear within 3 weeks regarding the next steps.
- Your answers to the supplemental questions will be scored. Applicants passing the supplemental question review will advance to next step. Applicants who are disqualified based on their supplemental questionnaire responses will not be able to reapply for the position for six (6) months and may have their eligibility impacted, SO PLEASE READ AND UNDERSTAND THE QUESTIONS PRIOR TO ANSWERING. Please review your answers before submitting the application. Reach out if you need additional clarification before submitting your application.
Phase 2: Personal History Questionnaire (2 weeks)
Phase 3: Personal History Statement (2 weeks)
Applicants that submit a completed Personal History Questionnaire and Personal History Statement will be placed on an equally ranked eligible list and advance to the Background Investigation phase.
Phase 4: Background Investigation (1-3 months)
- https://www.joinportlandpolice.com/ps3
Phase 5: Command Interview
Phase 6: Psychological Evaluation
Phase 7: Medical Exam
- Additional information on medical requirements can be found on the DPSST F-2 form (Download PDF reader) .
Application TipsTo Request Veterans’ Preference: - Upload and submit with your application a copy of your DD214/DD215 and, if applicable, a copy of a Department of Veterans Affairs letter stating your disability rating with your application.
- Please check the box in the Agency Wide Questions to identify yourself as a Veteran.
- You must request Veterans’ Preference AND include a copy of your documentation for each recruitment cycle in which you apply. Veterans’ Preference documentation must be submitted at the time of your application.
Supplemental Questions: - Your application and answers to the supplemental questions will be reviewed and scored.
- PLEASE READ AND UNDERSTAND THE QUESTIONS PRIOR TO ANSWERING.
- Review your answers before submitting the application.
- Reach out if you need additional clarification before submitting your application.
- Applicants who are disqualified based on their supplemental questionnaire responses will not be able to reapply for the position for six (6) months and may have their eligibility impacted.
Additional Information
Click here for additional information regarding the following: - Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Work Status
- Equal Employment Opportunity
An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Short- and Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
AND SO MANY MORE!Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers .
Closing Date/Time: Continuous
