ABOUT THE POSITION The City of Downey is seeking a compassionate and energetic Homelessness Solutions Manager to join the City Manager's Office. Under direction of the Assistant City Manager, assists in the implementation of the City's homelessness outreach programs within the City. Under general supervision, coordinates and oversees the City's Homeless Action Plan programs focused mainly on those at risk of or experiencing homelessness in the City; and collaborates with public agencies, businesses, and non-profit organizations involved in the planning and delivery of services and facilities to homeless persons. Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across-the-board pay range increase and a comprehensive benefit package. An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and type of work performed at a journey level by an incumbent. Depending on assignment, duties may include but are not limited to the following: Serve as the City's point person for Homelessness resources and questions Maintain the City's Homeless Resources hotline, website and brochure Update and implement the City of Downey Homeless Action Plan Develop public/private partnerships to support plan initiatives Establish a good rapport with the homeless population Provide outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed Manage outreach and cleanup efforts Coordinate the annual homeless count with community stakeholders Manage the City's homeless outreach service provider contracts Develop and coordinate a working group of representatives from city departments who will implement homeless prevention and intervention strategies, including the Downey Police Department Mental Health and Homeless Outreach teams and the Housing Manager who oversees Community Block Grant Funding for various homeless outreach services, such as hotel vouchers, rapid and transitional housing. Meet with various local providers, agencies, workforce boards, non-profits and faith-based organizations to facilitate needed services, resources, and opportunities; and establish and maintain effective relationships with governmental and community agencies regarding programs and services. Serve as the City representative on the Gateway Cities Council of Governments Homelessness TAC and the SPA 7 Homeless Coalition meetings Serve as the staff liaison to the City Council Homeless Subcommittee Maintain data and statistics on the City's existing homeless population and services, and provide any information needed for resources through County systems. Prepare program reports and make presentations concerning program activities, goals, and objectives. Participate in the development and administration of program budgets Apply for and administer federal, state, and local grants to expand resources Monitor program expenditures, identify and recommend resolutions for budgetary issues. Facilitate workshops, trainings, and meetings within City department and outside government and community agencies. Participates in public outreach and education. Interact with co-workers at all levels in the organization, in a collaborative and customer service-oriented manner. QUALIFICATIONS Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience and Training: Two years of grants and/or case management experience in a governmental or nonprofit organization with an emphasis on homeless services, data analysis, and evaluation and policy development. Equivalent to a Bachelor's degree from an accredited college or university, with major course work in public or business administration, social science, counseling or a related field. License or Certificate: Possession of, or must obtain, an appropriate, valid driver's license. Knowledge of: Pertinent federal, state, and local laws, codes and regulations. Local homeless service coordination efforts including the Los Angeles Continuum of Care, Los Angeles Homeless Services Authority, Los Angeles County Homeless Initiative, and other local activities to address homelessness. Best practices in homeless service delivery systems. Principles of public administration. Quantitative and management analysis techniques. Project management methods and techniques. Methods of research program analysis and report preparation. Modern office procedures, methods, and computer equipment. Ability to: Coordinate the work of contract partners, support personnel and sub-recipient partners. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of homeless program goals. Conduct research, and develop and assess surveys and analyze data. Act as a resource for concerns of departments, boards, and commissions. Keep abreast of current innovative methods to address homelessness. Perform various reviews and evaluations to determine program compliance. Prepare and administer budgets. Deal effectively with the public, community groups, governmental agencies, and City boards and commissions. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Respond to common inquiries or complaints from customers, or members of the community. Prepare correspondence and reports. Manage time, plan and organize administrative work effectively. Maintain privacy and confidentiality of information. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. An incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Testing & Selection Process: A ll application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete application may be removed from consideration. All information submitted is subject to verification. Those applicants who are assessed as meeting the desired qualifications for the position will be invited to participate in the examination process which will consist of: An appraisal (oral interview) examination weighted 100% to assess the applicant's knowledge, education, experience and general ability to perform the essential functions of the position. Candidate(s) who complete the appraisal interview with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority. An employment offer is contingent upon acceptable results from a completed background review, including a fingerprint check with the California Department of Justice (DOJ). A pre-placement medical exam will be scheduled after the issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance. NOTE: This recruitment is open on a continuous basis and may close without prior notice. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration. Closing Date/Time:
Apr 23, 2024
Full Time
ABOUT THE POSITION The City of Downey is seeking a compassionate and energetic Homelessness Solutions Manager to join the City Manager's Office. Under direction of the Assistant City Manager, assists in the implementation of the City's homelessness outreach programs within the City. Under general supervision, coordinates and oversees the City's Homeless Action Plan programs focused mainly on those at risk of or experiencing homelessness in the City; and collaborates with public agencies, businesses, and non-profit organizations involved in the planning and delivery of services and facilities to homeless persons. Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across-the-board pay range increase and a comprehensive benefit package. An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and type of work performed at a journey level by an incumbent. Depending on assignment, duties may include but are not limited to the following: Serve as the City's point person for Homelessness resources and questions Maintain the City's Homeless Resources hotline, website and brochure Update and implement the City of Downey Homeless Action Plan Develop public/private partnerships to support plan initiatives Establish a good rapport with the homeless population Provide outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed Manage outreach and cleanup efforts Coordinate the annual homeless count with community stakeholders Manage the City's homeless outreach service provider contracts Develop and coordinate a working group of representatives from city departments who will implement homeless prevention and intervention strategies, including the Downey Police Department Mental Health and Homeless Outreach teams and the Housing Manager who oversees Community Block Grant Funding for various homeless outreach services, such as hotel vouchers, rapid and transitional housing. Meet with various local providers, agencies, workforce boards, non-profits and faith-based organizations to facilitate needed services, resources, and opportunities; and establish and maintain effective relationships with governmental and community agencies regarding programs and services. Serve as the City representative on the Gateway Cities Council of Governments Homelessness TAC and the SPA 7 Homeless Coalition meetings Serve as the staff liaison to the City Council Homeless Subcommittee Maintain data and statistics on the City's existing homeless population and services, and provide any information needed for resources through County systems. Prepare program reports and make presentations concerning program activities, goals, and objectives. Participate in the development and administration of program budgets Apply for and administer federal, state, and local grants to expand resources Monitor program expenditures, identify and recommend resolutions for budgetary issues. Facilitate workshops, trainings, and meetings within City department and outside government and community agencies. Participates in public outreach and education. Interact with co-workers at all levels in the organization, in a collaborative and customer service-oriented manner. QUALIFICATIONS Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience and Training: Two years of grants and/or case management experience in a governmental or nonprofit organization with an emphasis on homeless services, data analysis, and evaluation and policy development. Equivalent to a Bachelor's degree from an accredited college or university, with major course work in public or business administration, social science, counseling or a related field. License or Certificate: Possession of, or must obtain, an appropriate, valid driver's license. Knowledge of: Pertinent federal, state, and local laws, codes and regulations. Local homeless service coordination efforts including the Los Angeles Continuum of Care, Los Angeles Homeless Services Authority, Los Angeles County Homeless Initiative, and other local activities to address homelessness. Best practices in homeless service delivery systems. Principles of public administration. Quantitative and management analysis techniques. Project management methods and techniques. Methods of research program analysis and report preparation. Modern office procedures, methods, and computer equipment. Ability to: Coordinate the work of contract partners, support personnel and sub-recipient partners. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of homeless program goals. Conduct research, and develop and assess surveys and analyze data. Act as a resource for concerns of departments, boards, and commissions. Keep abreast of current innovative methods to address homelessness. Perform various reviews and evaluations to determine program compliance. Prepare and administer budgets. Deal effectively with the public, community groups, governmental agencies, and City boards and commissions. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Respond to common inquiries or complaints from customers, or members of the community. Prepare correspondence and reports. Manage time, plan and organize administrative work effectively. Maintain privacy and confidentiality of information. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. An incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Testing & Selection Process: A ll application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete application may be removed from consideration. All information submitted is subject to verification. Those applicants who are assessed as meeting the desired qualifications for the position will be invited to participate in the examination process which will consist of: An appraisal (oral interview) examination weighted 100% to assess the applicant's knowledge, education, experience and general ability to perform the essential functions of the position. Candidate(s) who complete the appraisal interview with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority. An employment offer is contingent upon acceptable results from a completed background review, including a fingerprint check with the California Department of Justice (DOJ). A pre-placement medical exam will be scheduled after the issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance. NOTE: This recruitment is open on a continuous basis and may close without prior notice. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration. Closing Date/Time:
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) THE POSITION: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. Under general supervision, performs daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provides intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date has passed. Accepting applications for future positions that may open within the Network for Homeless Solutions division of the City Manager's Office. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process) and will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) THE POSITION: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. Under general supervision, performs daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provides intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date has passed. Accepting applications for future positions that may open within the Network for Homeless Solutions division of the City Manager's Office. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process) and will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
Division of Student Affairs ADMINISTRATOR II RESPONSIBILITIES & DUTIES: Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for all programs and services within the BNP. Plans, implements, assesses, and improves the overall BNP experience for students, faculty, and staff with an emphasis on student development, support, satisfaction, and retention. Researches, strategizes, and implements best practices in the design, development, and operations of BNP. Provides workshops and trainings to assist students, faculty, and staff relative to BNP and student well-being. Ensures BNP complies with relevant federal, state, and local laws as well as any CSU Executive Orders and CSUCI policies, procedures, and guidelines. Established the annual operating budget and implements budget and procurement procedures for the department. Works collaboratively with staff that provide support and/or oversight over the areas of the Dolphin Pantry, Emergency Funding, hot meals program, gift card programs, CalFresh Outreach, Homelessness Prevention, and Emergency Housing. Develops procedures to support the sustainability of the Basic Needs Program. Provides oversight for planning and implementation of BNP events including CalFresh Outreach Week, Hunger and Homelessness Awareness week, etc.. Oversees implementation and provides reporting data/deliverables for BNP to divisional leadership, the CSU Chancellor’s Office, and state agencies. Provides case management to students experiencing various basic needs insecurities and assists in addressing those insecurities. Prepares, plans, allocates, and manages staff resources for BNP. Responsible for selection, training, direction, evaluation, and supervision of the BNP staff. Works with the Coordinator of Basic Needs and Basic Needs Case Manager in training, supervising, and evaluating all student assistants within BNP. Supports BNP staff with event design and implementation. Develops and implements a marketing plan in support of BNP with BNP staff. Leads and facilitates staff orientation, leadership retreats, and trainings. Maintains existing community-based partnerships with Food Share, Continuum of Care, and other programs and services. Establishes new partnerships with community based organizations seeking to support basic needs insecurities. Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for foster youth initiatives including the Dolphin Guardian Scholars program. Ensures foster youth initiatives comply with relevant federal, state, and local laws as well as any CSU Executive Orders and CSUCI policies, procedures, and guidelines. Establishes and maintains community and campus partnerships that provide resources, support, and services for students who are foster youth, displaced or homeless, have experienced adoption or kinship/guardianship care, and who have been identified as part of the Dolphin Guardian Scholars program. Supervises a Foster Youth Initiatives Coordinator who provides direct case management and referrals for a cohort of Dolphin Guardian Scholars students. Oversees implementation and provides reporting data/deliverables for Foster Youth Initiatives. Monitors enrollment, student success markers, academic standing, and leverages the campus wide resources to encourage the development of support strategies as they pertain to Dolphin Guardian Scholars students. Celebrates the success of Dolphin Guardian Scholars students by planning and hosting a year-end graduation reception. Develops and implements a marketing plan in support of Foster Youth Initiatives with Foster Youth Initiatives staff. Strategically plans and implements an annual operating budget for foster youth initiatives. Serves on various campus wide committees, and may serve on the Campus Access, Retention & Equity (CARE) Team and/or conduct outreach to students on behalf of the CARE Team. Works closely with Financial Aid and Scholarships, Wellness, Promotion and Education, Student Business Services, Advancement, faculty, and other campus partners. Carries out and supports special projects as a member of the Student Wellness leadership team. May provide support to CARE on an as needed basis. Performs other related duties as assigned. REQUIREMENTS OF POSITION: Education: Master's degree in health education, public health, health sciences, social work, higher education, or a related field is required. Experience: At least four years of progressively responsible professional experience in a related area required. Two years of management or supervisory experience, or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved is required. Experience in a university setting is required. Experience with case management and grant management preferred. Must obtain ServSafe Certification within the first 90 days of hire. Other Knowledge/Skills: Excellent interpersonal skills including the ability to develop rapport with a diverse student, staff, and faculty population. Ability to present comprehensive information to management, faculty, staff, and student groups. Knowledge of budgeting and forecasting for purposes of assisting in the development of a student affairs organization. The ability to build teams and support a positive working environment. Knowledge of CalFresh/SNAP program. Proficiency in the use of computers, including appropriate software. Ability to communicate effectively both verbally and in writing. Takes an active role in helping to embed the values of diversity, equity, and inclusion in all aspects of University work, in every division, and participate at least once annually in professional and/or leadership development opportunities that will contribute to campus efforts to advance racial and social justice in and through education at CSUCI and beyond. The person holding this position is considered a Campus Security Authority as defined by the Jeanne Clery Campus Security Act and must provide reports regarding Clery crimes about which they become aware to the designated campus authority. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. If invited to campus for an interview, consideration may be given for travel expenses and reimbursement. Hiring Range : $6,500 - $7,417 per month Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 27, 2024
Division of Student Affairs ADMINISTRATOR II RESPONSIBILITIES & DUTIES: Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for all programs and services within the BNP. Plans, implements, assesses, and improves the overall BNP experience for students, faculty, and staff with an emphasis on student development, support, satisfaction, and retention. Researches, strategizes, and implements best practices in the design, development, and operations of BNP. Provides workshops and trainings to assist students, faculty, and staff relative to BNP and student well-being. Ensures BNP complies with relevant federal, state, and local laws as well as any CSU Executive Orders and CSUCI policies, procedures, and guidelines. Established the annual operating budget and implements budget and procurement procedures for the department. Works collaboratively with staff that provide support and/or oversight over the areas of the Dolphin Pantry, Emergency Funding, hot meals program, gift card programs, CalFresh Outreach, Homelessness Prevention, and Emergency Housing. Develops procedures to support the sustainability of the Basic Needs Program. Provides oversight for planning and implementation of BNP events including CalFresh Outreach Week, Hunger and Homelessness Awareness week, etc.. Oversees implementation and provides reporting data/deliverables for BNP to divisional leadership, the CSU Chancellor’s Office, and state agencies. Provides case management to students experiencing various basic needs insecurities and assists in addressing those insecurities. Prepares, plans, allocates, and manages staff resources for BNP. Responsible for selection, training, direction, evaluation, and supervision of the BNP staff. Works with the Coordinator of Basic Needs and Basic Needs Case Manager in training, supervising, and evaluating all student assistants within BNP. Supports BNP staff with event design and implementation. Develops and implements a marketing plan in support of BNP with BNP staff. Leads and facilitates staff orientation, leadership retreats, and trainings. Maintains existing community-based partnerships with Food Share, Continuum of Care, and other programs and services. Establishes new partnerships with community based organizations seeking to support basic needs insecurities. Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for foster youth initiatives including the Dolphin Guardian Scholars program. Ensures foster youth initiatives comply with relevant federal, state, and local laws as well as any CSU Executive Orders and CSUCI policies, procedures, and guidelines. Establishes and maintains community and campus partnerships that provide resources, support, and services for students who are foster youth, displaced or homeless, have experienced adoption or kinship/guardianship care, and who have been identified as part of the Dolphin Guardian Scholars program. Supervises a Foster Youth Initiatives Coordinator who provides direct case management and referrals for a cohort of Dolphin Guardian Scholars students. Oversees implementation and provides reporting data/deliverables for Foster Youth Initiatives. Monitors enrollment, student success markers, academic standing, and leverages the campus wide resources to encourage the development of support strategies as they pertain to Dolphin Guardian Scholars students. Celebrates the success of Dolphin Guardian Scholars students by planning and hosting a year-end graduation reception. Develops and implements a marketing plan in support of Foster Youth Initiatives with Foster Youth Initiatives staff. Strategically plans and implements an annual operating budget for foster youth initiatives. Serves on various campus wide committees, and may serve on the Campus Access, Retention & Equity (CARE) Team and/or conduct outreach to students on behalf of the CARE Team. Works closely with Financial Aid and Scholarships, Wellness, Promotion and Education, Student Business Services, Advancement, faculty, and other campus partners. Carries out and supports special projects as a member of the Student Wellness leadership team. May provide support to CARE on an as needed basis. Performs other related duties as assigned. REQUIREMENTS OF POSITION: Education: Master's degree in health education, public health, health sciences, social work, higher education, or a related field is required. Experience: At least four years of progressively responsible professional experience in a related area required. Two years of management or supervisory experience, or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved is required. Experience in a university setting is required. Experience with case management and grant management preferred. Must obtain ServSafe Certification within the first 90 days of hire. Other Knowledge/Skills: Excellent interpersonal skills including the ability to develop rapport with a diverse student, staff, and faculty population. Ability to present comprehensive information to management, faculty, staff, and student groups. Knowledge of budgeting and forecasting for purposes of assisting in the development of a student affairs organization. The ability to build teams and support a positive working environment. Knowledge of CalFresh/SNAP program. Proficiency in the use of computers, including appropriate software. Ability to communicate effectively both verbally and in writing. Takes an active role in helping to embed the values of diversity, equity, and inclusion in all aspects of University work, in every division, and participate at least once annually in professional and/or leadership development opportunities that will contribute to campus efforts to advance racial and social justice in and through education at CSUCI and beyond. The person holding this position is considered a Campus Security Authority as defined by the Jeanne Clery Campus Security Act and must provide reports regarding Clery crimes about which they become aware to the designated campus authority. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. If invited to campus for an interview, consideration may be given for travel expenses and reimbursement. Hiring Range : $6,500 - $7,417 per month Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous