Street Services Investigator 4283 (revised 10-15-24)

DUTIES

ANNUAL SALARY

$78,863 to $115,299

NOTES :

Higher salaries are paid for night work.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
A Street Services Investigator conducts inspections, investigations, enforces laws and regulations pertaining to the use and safe condition of City streets, sidewalks and other public ways; may be required as a public officer to make arrests for violations of related provisions of the Los Angeles Municipal Code; keeps records which may be used as legal evidence; may appear in court as a witness; investigates accidents, third party personal injury, and property damage claims involving the Bureau of Street Services; and is subject to work various shifts and locations.

REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

Possession of a California Commission on Peace Officer Standards and Training (P.O.S.T.) Level III Reserve Police Officer Training certificate; and Three years of full-time paid experience in enforcing or explaining laws, ordinances, or City regulations; or Two years of experience as a Reserve Street Services Investigator with the City of Los Angeles and two years of full-time paid experience with a governmental agency conducting investigations and enforcing laws.
Completion of an Associate Degree program from an accredited college or university in criminal justice, administration of justice, or code enforcement, may be substituted for each year of full-time paid experience lacking up to a maximum of two years in Requirement No. 2 or No. 3.

PROCESS NOTES

Applicants currently enrolled in P.O.S.T. Level III Reserve Police Officer Training and will obtain the training certificate by December 20, 2025 may file for this examination. However, they cannot be appointed until a copy of the P.O.S.T Level III certificate has been submitted.Applicants who lack six months or less of the required full-time paid work experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. A valid California driver’s license is required at the time of filing. Applicants will be disqualified and not eligible for hire if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Employees in this class are required to perform inspections that necessitate travel to various locations within Los Angeles. After appointment, employees of this class may be required to furnish their own automobiles, properly insured, for use in City service. Mileage will be paid according to established rates.Applicants must attach a copy of their (P.O.S.T.) Level III Reserve Police Officer Training certificate to the on-line application at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered further in this examination. Applicants currently enrolled in (P.O.S.T.) Level III Reserve Police Officer Training must attach proof of enrollment to the on-line application BEFORE the application is submitted. If the proof of enrollment is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the proof of enrollment. Applicants who fail to submit the proof of enrollment by not attaching it to the on-line application will not be considered further in this examination. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the examination process who qualified by substituting education for a maximum of two years of full-time paid experience will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their transcripts to their on-line application at the time of filing in the Attachments section.Employees must possess and maintain the P.O.S.T. Level III Reserve Police Officer Training certificate throughout the course of their employment as a Street Services Investigator.

WHERE TO APPLY & APPLICATION DEADLINE

Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin . When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity .

NOTE :

Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.

APPLICATION DEADLINE

Applications will only be accepted on-line on the dates listed below:

FRIDAY, JUNE 20, 2025 to THURSDAY, JULY 3, 2025

The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin.

In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process.

SELECTION PROCESS

Examination Weights:

Essay: Advisory

Interview: 100%

The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Self-Management; Safety Focus; Stress Tolerance; Fact Finding; Teamwork; Oral Communication; Written Communication; Job Knowledge, including knowledge of: local, state, and federal laws, codes, rules, ordinances, and regulations related to the use and safe condition of streets, sidewalks, parkways, alleys, and other public ways, including right-of-way laws and those required by the Los Angeles Municipal Code, the California Penal Code, the California Streets and Highways Code, the Board of Public Works, and the Bureau of Street Services, Investigation and Enforcement Division; arrest, search, seizure, detainment, and criminal law procedures and legal requirements ; investigation, inspection, and surveillance techniques and procedures; and other necessary knowledge, skills, and abilities.

Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Street Services Investigator.

Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of a Street Services Investigator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process.

The advisory essay will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates who fail to complete the advisory essay as instructed may be disqualified.

For candidates who apply between Friday, June 20, 2025 and Thursday, July 3, 2025, it is anticipated that the on-line advisory essay will be administered between Monday, August 11, 2025 and Monday, August, 18, 2025.

Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line.

For candidates who apply between Friday, June 20, 2025 and Thursday, July 3, 2025, it is anticipated that interviews will begin during the period of September 8, 2025 to September 19, 2025.

NOTES :
This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Street Services Investigator advisory essay only once every 24 months under this bulletin. If you have taken the Street Services Investigator advisory essay within the last 24 months, you may not file for this examination at this time.Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list.Your name may be removed from the open competitive list after six (6) months.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review period may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.
Notice :

If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.

THIS EXAMINATION IS TO BE GIVEN BOTH ON AN

INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html

There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:

http://per.lacity.org/bens/index.html

Closing Date/Time: Continuous

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• City of Los Angeles

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