City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
Los Angeles Metro
Los Angeles, California, United States
Basic Function Serves as Metro's liaison to the public, elected officials, and private entities; communicates the benefits of new transportation projects; and keeps the community informed of construction impact and Metro transit services, systems, programs, and projects. Example Of Duties Plans and implements publicity efforts, strategies, and outreach programs to promote local government and community support for participation in Metro services and projects Plans, coordinates, negotiates, and facilitates community meetings, press conferences, and special media events to promote the Service Sector and Metro′s projects, programs, initiatives and milestones Represents Metro before public officials; private entities; professional, civic, and governmental groups; career fairs; community and special events; and task forces Updates project webpage and digital assets, and analyzes web metrics Photographs public events and meetings Researches incidents, complaints, and concerns; and interfaces with management at all levels of the organization to resolve issues Provides verbal or written responses to transportation concerns and inquiries from internal and external customers Recommends strategies to promote Metro′s strategic goal and objectives Maintains records and prepares routine and special reports and correspondence Performs administrative duties, such as coordinating the hotline and project e-mails; coordinating meeting logistics; resolving issues; setting up and confirming participation at meetings and events; screening, responding to, or forwarding telephone calls; reviewing incoming mail and electronic communications; and setting up meetings on behalf of the General Manager, including notifying and confirming participants, locating and reserving sites, setting up room, and preparing and providing support materials Keeps up to date on current and proposed activities and programs, and applicable regulations by attending Board, council, or community meetings Promotes Metro′s projects, programs and initiatives by disseminating public information, assisting in or attending special events, and interacting with community stakeholders Organizes and conducts site visits and tours of Metro facilities Carries out construction impact programs in relation to transit corridor projects Coordinates field efforts related to marketing campaigns used to mitigate construction impacts Keeps the community and elected officials informed of construction project impacts Conducts safety education outreach program for rail before and during construction May prepare reports, newsletter, correspondence, and talking materials as requested by management or public officials Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's degree in Communications, Journalism, English, Marketing, or a related field Experience One year of relevant experience performing community relations work Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing strategic outreach and communications plans related to public programming to involve residents from diverse backgrounds and interest groups. Experience working with diverse individuals and groups with competing deadlines. Experience supporting consultants and department staff. Experience utilizing a Customer Relationship Management system such as Salesforce. Knowledge: Community relations theories, principles and practices Structure, functioning and protocol of local government, public agencies, and community groups Applicable local, state and federal laws Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Theories, principles and practices of governmental accounting, business finance, and recordkeeping Financial, analytical and statistical research techniques, methods, and procedures Report presentation methods Social media applications Applicable business software applications Skills: Representing Metro before the public and delivering presentations to community stakeholders Coordinating and facilitating community meetings and events Establishing and implementing policies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgement and creativity in decision making Communicating effectively orally and in writing Interacting professionally with various levels and departments of Metro employees and outside representatives Abilities: Design, implement, and manage public or community programs to promote Metro′s services and programs Coordinate multiple projects and meet tight time constraints and deadlines Prepare clear, comprehensive reports and responses to transportation concerns Determine strategies to achieve goals Understand, interpret, and apply relevant policies, laws, regulations, and contracts Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 13-MAY-24
May 02, 2024
Full Time
Basic Function Serves as Metro's liaison to the public, elected officials, and private entities; communicates the benefits of new transportation projects; and keeps the community informed of construction impact and Metro transit services, systems, programs, and projects. Example Of Duties Plans and implements publicity efforts, strategies, and outreach programs to promote local government and community support for participation in Metro services and projects Plans, coordinates, negotiates, and facilitates community meetings, press conferences, and special media events to promote the Service Sector and Metro′s projects, programs, initiatives and milestones Represents Metro before public officials; private entities; professional, civic, and governmental groups; career fairs; community and special events; and task forces Updates project webpage and digital assets, and analyzes web metrics Photographs public events and meetings Researches incidents, complaints, and concerns; and interfaces with management at all levels of the organization to resolve issues Provides verbal or written responses to transportation concerns and inquiries from internal and external customers Recommends strategies to promote Metro′s strategic goal and objectives Maintains records and prepares routine and special reports and correspondence Performs administrative duties, such as coordinating the hotline and project e-mails; coordinating meeting logistics; resolving issues; setting up and confirming participation at meetings and events; screening, responding to, or forwarding telephone calls; reviewing incoming mail and electronic communications; and setting up meetings on behalf of the General Manager, including notifying and confirming participants, locating and reserving sites, setting up room, and preparing and providing support materials Keeps up to date on current and proposed activities and programs, and applicable regulations by attending Board, council, or community meetings Promotes Metro′s projects, programs and initiatives by disseminating public information, assisting in or attending special events, and interacting with community stakeholders Organizes and conducts site visits and tours of Metro facilities Carries out construction impact programs in relation to transit corridor projects Coordinates field efforts related to marketing campaigns used to mitigate construction impacts Keeps the community and elected officials informed of construction project impacts Conducts safety education outreach program for rail before and during construction May prepare reports, newsletter, correspondence, and talking materials as requested by management or public officials Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's degree in Communications, Journalism, English, Marketing, or a related field Experience One year of relevant experience performing community relations work Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing strategic outreach and communications plans related to public programming to involve residents from diverse backgrounds and interest groups. Experience working with diverse individuals and groups with competing deadlines. Experience supporting consultants and department staff. Experience utilizing a Customer Relationship Management system such as Salesforce. Knowledge: Community relations theories, principles and practices Structure, functioning and protocol of local government, public agencies, and community groups Applicable local, state and federal laws Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Theories, principles and practices of governmental accounting, business finance, and recordkeeping Financial, analytical and statistical research techniques, methods, and procedures Report presentation methods Social media applications Applicable business software applications Skills: Representing Metro before the public and delivering presentations to community stakeholders Coordinating and facilitating community meetings and events Establishing and implementing policies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgement and creativity in decision making Communicating effectively orally and in writing Interacting professionally with various levels and departments of Metro employees and outside representatives Abilities: Design, implement, and manage public or community programs to promote Metro′s services and programs Coordinate multiple projects and meet tight time constraints and deadlines Prepare clear, comprehensive reports and responses to transportation concerns Determine strategies to achieve goals Understand, interpret, and apply relevant policies, laws, regulations, and contracts Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 13-MAY-24
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/20/2024 5:00:00 PM
Apr 30, 2024
Full Time
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/20/2024 5:00:00 PM
Director of Water Utilities
City of San Angelo, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/director-of-water-utilities-city-of-san-angelo-tx/
About San Angelo, TX
San Angelo is in the Concho Valley, a region of Texas between the Permian Basin to the northwest, Chihuahuan Desert to the southwest, Osage Plains to the northeast and Central Texas to the southeast. This geographical crossroads – plus the confluence of the three branches of the Concho River – has created a unique and special place in North America. A virtual oasis, San Angelo is home to three lakes, as well as the beautiful Concho River, which runs through the heart of the city.
San Angelo’s 100,000 residents take pride in Angelo State University, Goodfellow Air Force Base, the International Waterlily Collection, excellent medical facilities and many cultural events. The versatile San Angelo State Park helped the city earn the number two spot on Livability.com’s Top 10 Great Places to Ride a Bike. The Concho River Walk has been designated one of five Great Public Spaces on the American Planning Association’s annual Great Places in America list.
San Angelo has consistently been ranked as one of the best small cities for business and employment. In 2015, San Angelo was named one of the top 25 cities to retire in by Forbes Magazine. San Angelo also ranked as one of the best cities for veterans in 2016 by Livability.com. Recently, San Angelo made another Forbes Magazine listing as one of the best small places for businesses and careers in 2019.
San Angelo offers a delightful mixture of arts and culture of West Texas, from a sophisticated symphony that showcases artists such as the Vienna Boys Choir to country and western music, to a civic ballet whose students regularly earn spots at top national dance academies to the folk dances of Mexico. Patrons enjoy live theater at the state’s longest-running theater, Angelo Civic Theatre and on the Angelo State University campus. The Chicken Farm Art Center displays works by visual artists of all media, and the San Angelo Museum of Fine Arts, a world-class museum that received the prestigious National Museum Service Award, houses continually changing exhibits by artists from Texas and around the world. Also native to the Concho Valley is the San Angelo Stock Show and Rodeo, which began in 1932, making it one of the longest-running rodeos in the world.
City Government
The City of San Angelo has a Mayor-Council form of government made up of a Mayor and six Councilmembers. The Mayor and Council serve a term of four (4) years, but no more than eight consecutive years, excluding service for any partial term. The City Council addresses issues such as public safety, infrastructure, taxation, economic development, parks and recreation, housing, and urban planning. Additionally, they are responsible for setting San Angelo’s annual budget.
The City Manager serves as the chief executive officer for San Angelo's municipal government and is the staff liaison to the City Council.
Water Utilities Department
The Water Utilities Department exists to produce and supply safe, palatable water for drinking and domestic use and uninterrupted, cost-effective wastewater collection/treatment services that satisfies the needs of all residential and commercial customers.
The team of 137 authorized FTEs, working with a budget of just over $52.5 million annually, accomplishes these goals by providing continuous improvement in operations and customer service; maintaining infrastructure and facilities to maximize cost-effective service life and supply; developing and implementing plans to satisfy future water demands; providing a well-maintained wastewater collection system; practicing environmental responsibility and quality treatment services; and developing and implementing strategies to meet future wastewater demands. The team is divided into seven divisions:
Water Treatment — treats and supplies safe drinking water to the community by managing multiple surface water sources, the Hickory groundwater supply, water towers and pump stations within the distribution system, and the water supplies impounded in the Twin Buttes and Lake Nasworthy reservoirs.
Water Reclamation — responsible for treating the City’s wastewater and operating the Kickapoo sludge composting facility that treats bio-solids from the plant.
Water Quality — provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water/wastewater quality and plant operational issues. The division also prepares the annual Consumer Confidence Report and administers the backflow prevention and industrial waste programs.
Customer Service — responsible for setting up new accounts, handling customer requests and complaints, and managing connects and disconnects.
Water Conservation — promotes efficient use of SanAngelo’s public water supply to conserve and preserve the community’s most precious natural resource through public education campaigns, public speaking events, facility tours, and more.
Water Distribution and Wastewater Collection — responsible for installing and maintaining approximately1,400 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Utility Maintenance — provides maintenance and construction support to the water and wastewater treatment plants, pump stations, lift stations, and distribution and collection systems.
The Position
The Director of Water Utilities directs the Water Utilities Department through effective planning, staff management, and resource allocation; ensures the Water Utilities Department services are provided in alignment with the City's strategic objectives, and in compliance with state and Federal regulations.
Duties, Functions and Responsibilities
Plans, organizes, directs and evaluates Water Utilities Department programs, staff and operations, including customer service, water treatment, production, maintenance, laboratory, distribution, conservation, collection, reclamation and special projects; monitors Department operations to identify and resolve problems.
Meets regularly with staff to discuss and resolve workload and technical issues; plans, prioritizes and assigns tasks and projects; monitors work, develops staff skills, and evaluates performance.
Provides leadership, direction and guidance in operational strategies and priorities; analyzes community needs, forecasts resource requirements, and determines long-range plans, priorities, resource requirements and goals.
Works with City Departments and external agencies to define and resolve department issues; ensures Water Utilities Department programs and projects meet scope, schedule, cost and quality requirements.
Coordinates operations within the City, and ensures program objectives and standards are defined, attained and congruent with City goals and service needs.
Serves as the principal advisor to the City on Water Utilities Department programs and technical issues; develops and directs strategies to meet goals and objectives; interprets concerns, defines desired results, develops solutions, determines scope and priorities of projects.
Ensures effective communications; interprets and explains Federal and state rules and regulations; evaluates and analyzes policies and procedures, and recommends solutions; ensures Water Utilities Department activities are in compliance with all laws, policies, regulations and safety standards.
Serves as a liaison between various regional organizations and state and Federal agencies to coordinate projects and resolve technical and operational issues.
Analyzes Department financial and resource information; develops and manages budgets and expenditures; reviews and approves administrative, technical and analytical reports.
Knowledge, Skills, and Abilities
Required Knowledge of:
City organization, operations, policies and procedures.
Fundamentals of civil engineering, mathematics and physics.
Methods and practices for engineering planning studies and specifications for civil engineering and water and wastewater projects.
Laws, regulations, and standards relating to, but not limited to, civil engineering construction projects, Texas water rights, groundwater, and public water systems.
Principles and practices of water and wastewater facilities and equipment maintenance and repair.
Principles of design, construction and maintenance of public works projects.
Principles and practices of government project management and methods of evaluating construction contract compliance.
Principles and practices of administrative management, including personnel rules, cost accounting, budgeting, procurement, contract management, and employee supervision.
Required Skill in:
Analyzing infrastructure and engineering issues, evaluating alternatives, and developing logical recommendations based on findings.
Using initiative and independent judgment within established procedural guidelines.
Interpreting and applying technical standards and procedures, Federal and state rules and regulations, and City policies and procedures.
Developing and implementing procedures for cost effective management of allocated resources.
Application of engineering theory to complex operational activities.
Preparing reports and checking designs, details, plans, and specifications of engineering projects.
Interpreting technical instructions and analyzing complex variables.
Education and Experience
Qualified candidates will have a minimum of five years’ work experience in public sector utilities and civil engineering; a Bachelor's degree in Engineering, or Business Administration is preferred; an equivalent combination of education, training and experience will be considered.
Certifications and Licenses
Licensed as a Professional Engineer with Texas Board of Professional Engineers is preferred
Must possess a valid Texas Driver License with a good driving record. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving.
Residency Requirement
The Director of Water Utilities must establish residency within 30 minutes of San Angelo to report in case of emergencies.
Ideal Candidate
We are seeking a strategic leader with a robust background in water and wastewater operations. The ideal candidate should demonstrate a deep understanding of the laws, regulations, and standards related to civil engineering construction projects, Texas water rights, groundwater, and public water systems. They should also be well-versed in the principles of design, construction, and maintenance of public works projects, as well as best practices for water and wastewater facilities and equipment maintenance and repair.
The ideal candidate will have a proven track record in developing and implementing procedures for the cost-effective management of allocated resources, and possess the knowledge and experience necessary to effectively manage current operations while proactively preparing for future needs.
Building and maintaining partnerships will be critical for success in this role. The ideal candidate should have experience working closely with the City Manager, Council, department heads, officials, and representatives from other local, state, and federal agencies, as well as engaging with the community to ensure alignment and support for a common vision.
Strategic leadership is paramount, and the ideal candidate should demonstrate competence, professionalism, energy, and integrity. Strong verbal and written communication skills, along with a proven ability to collaborate effectively, solve problems, and foster team building, will be essential. Additionally, the ideal candidate must have a genuine interest and capacity to serve as an effective mentor for staff.
Salary
The City of San Angelo is offering a starting salary of $140,000 to $180,000, depending on qualifications, education, and experience. In addition to a competitive salary, the City offers a comprehensive benefits package, that includes health insurance, a robust wellness program, and a slate of paid holidays. The City participates in the Texas Municipal Retirement System at an employee contribution rate of 7% with a City matching ratio of 2:1. Relocation assistance will be available for the successful out-of-area candidate.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: SADWU
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is May 07, 2024*
The City of San Angelo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
Apr 09, 2024
Full Time
Director of Water Utilities
City of San Angelo, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/director-of-water-utilities-city-of-san-angelo-tx/
About San Angelo, TX
San Angelo is in the Concho Valley, a region of Texas between the Permian Basin to the northwest, Chihuahuan Desert to the southwest, Osage Plains to the northeast and Central Texas to the southeast. This geographical crossroads – plus the confluence of the three branches of the Concho River – has created a unique and special place in North America. A virtual oasis, San Angelo is home to three lakes, as well as the beautiful Concho River, which runs through the heart of the city.
San Angelo’s 100,000 residents take pride in Angelo State University, Goodfellow Air Force Base, the International Waterlily Collection, excellent medical facilities and many cultural events. The versatile San Angelo State Park helped the city earn the number two spot on Livability.com’s Top 10 Great Places to Ride a Bike. The Concho River Walk has been designated one of five Great Public Spaces on the American Planning Association’s annual Great Places in America list.
San Angelo has consistently been ranked as one of the best small cities for business and employment. In 2015, San Angelo was named one of the top 25 cities to retire in by Forbes Magazine. San Angelo also ranked as one of the best cities for veterans in 2016 by Livability.com. Recently, San Angelo made another Forbes Magazine listing as one of the best small places for businesses and careers in 2019.
San Angelo offers a delightful mixture of arts and culture of West Texas, from a sophisticated symphony that showcases artists such as the Vienna Boys Choir to country and western music, to a civic ballet whose students regularly earn spots at top national dance academies to the folk dances of Mexico. Patrons enjoy live theater at the state’s longest-running theater, Angelo Civic Theatre and on the Angelo State University campus. The Chicken Farm Art Center displays works by visual artists of all media, and the San Angelo Museum of Fine Arts, a world-class museum that received the prestigious National Museum Service Award, houses continually changing exhibits by artists from Texas and around the world. Also native to the Concho Valley is the San Angelo Stock Show and Rodeo, which began in 1932, making it one of the longest-running rodeos in the world.
City Government
The City of San Angelo has a Mayor-Council form of government made up of a Mayor and six Councilmembers. The Mayor and Council serve a term of four (4) years, but no more than eight consecutive years, excluding service for any partial term. The City Council addresses issues such as public safety, infrastructure, taxation, economic development, parks and recreation, housing, and urban planning. Additionally, they are responsible for setting San Angelo’s annual budget.
The City Manager serves as the chief executive officer for San Angelo's municipal government and is the staff liaison to the City Council.
Water Utilities Department
The Water Utilities Department exists to produce and supply safe, palatable water for drinking and domestic use and uninterrupted, cost-effective wastewater collection/treatment services that satisfies the needs of all residential and commercial customers.
The team of 137 authorized FTEs, working with a budget of just over $52.5 million annually, accomplishes these goals by providing continuous improvement in operations and customer service; maintaining infrastructure and facilities to maximize cost-effective service life and supply; developing and implementing plans to satisfy future water demands; providing a well-maintained wastewater collection system; practicing environmental responsibility and quality treatment services; and developing and implementing strategies to meet future wastewater demands. The team is divided into seven divisions:
Water Treatment — treats and supplies safe drinking water to the community by managing multiple surface water sources, the Hickory groundwater supply, water towers and pump stations within the distribution system, and the water supplies impounded in the Twin Buttes and Lake Nasworthy reservoirs.
Water Reclamation — responsible for treating the City’s wastewater and operating the Kickapoo sludge composting facility that treats bio-solids from the plant.
Water Quality — provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water/wastewater quality and plant operational issues. The division also prepares the annual Consumer Confidence Report and administers the backflow prevention and industrial waste programs.
Customer Service — responsible for setting up new accounts, handling customer requests and complaints, and managing connects and disconnects.
Water Conservation — promotes efficient use of SanAngelo’s public water supply to conserve and preserve the community’s most precious natural resource through public education campaigns, public speaking events, facility tours, and more.
Water Distribution and Wastewater Collection — responsible for installing and maintaining approximately1,400 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Utility Maintenance — provides maintenance and construction support to the water and wastewater treatment plants, pump stations, lift stations, and distribution and collection systems.
The Position
The Director of Water Utilities directs the Water Utilities Department through effective planning, staff management, and resource allocation; ensures the Water Utilities Department services are provided in alignment with the City's strategic objectives, and in compliance with state and Federal regulations.
Duties, Functions and Responsibilities
Plans, organizes, directs and evaluates Water Utilities Department programs, staff and operations, including customer service, water treatment, production, maintenance, laboratory, distribution, conservation, collection, reclamation and special projects; monitors Department operations to identify and resolve problems.
Meets regularly with staff to discuss and resolve workload and technical issues; plans, prioritizes and assigns tasks and projects; monitors work, develops staff skills, and evaluates performance.
Provides leadership, direction and guidance in operational strategies and priorities; analyzes community needs, forecasts resource requirements, and determines long-range plans, priorities, resource requirements and goals.
Works with City Departments and external agencies to define and resolve department issues; ensures Water Utilities Department programs and projects meet scope, schedule, cost and quality requirements.
Coordinates operations within the City, and ensures program objectives and standards are defined, attained and congruent with City goals and service needs.
Serves as the principal advisor to the City on Water Utilities Department programs and technical issues; develops and directs strategies to meet goals and objectives; interprets concerns, defines desired results, develops solutions, determines scope and priorities of projects.
Ensures effective communications; interprets and explains Federal and state rules and regulations; evaluates and analyzes policies and procedures, and recommends solutions; ensures Water Utilities Department activities are in compliance with all laws, policies, regulations and safety standards.
Serves as a liaison between various regional organizations and state and Federal agencies to coordinate projects and resolve technical and operational issues.
Analyzes Department financial and resource information; develops and manages budgets and expenditures; reviews and approves administrative, technical and analytical reports.
Knowledge, Skills, and Abilities
Required Knowledge of:
City organization, operations, policies and procedures.
Fundamentals of civil engineering, mathematics and physics.
Methods and practices for engineering planning studies and specifications for civil engineering and water and wastewater projects.
Laws, regulations, and standards relating to, but not limited to, civil engineering construction projects, Texas water rights, groundwater, and public water systems.
Principles and practices of water and wastewater facilities and equipment maintenance and repair.
Principles of design, construction and maintenance of public works projects.
Principles and practices of government project management and methods of evaluating construction contract compliance.
Principles and practices of administrative management, including personnel rules, cost accounting, budgeting, procurement, contract management, and employee supervision.
Required Skill in:
Analyzing infrastructure and engineering issues, evaluating alternatives, and developing logical recommendations based on findings.
Using initiative and independent judgment within established procedural guidelines.
Interpreting and applying technical standards and procedures, Federal and state rules and regulations, and City policies and procedures.
Developing and implementing procedures for cost effective management of allocated resources.
Application of engineering theory to complex operational activities.
Preparing reports and checking designs, details, plans, and specifications of engineering projects.
Interpreting technical instructions and analyzing complex variables.
Education and Experience
Qualified candidates will have a minimum of five years’ work experience in public sector utilities and civil engineering; a Bachelor's degree in Engineering, or Business Administration is preferred; an equivalent combination of education, training and experience will be considered.
Certifications and Licenses
Licensed as a Professional Engineer with Texas Board of Professional Engineers is preferred
Must possess a valid Texas Driver License with a good driving record. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving.
Residency Requirement
The Director of Water Utilities must establish residency within 30 minutes of San Angelo to report in case of emergencies.
Ideal Candidate
We are seeking a strategic leader with a robust background in water and wastewater operations. The ideal candidate should demonstrate a deep understanding of the laws, regulations, and standards related to civil engineering construction projects, Texas water rights, groundwater, and public water systems. They should also be well-versed in the principles of design, construction, and maintenance of public works projects, as well as best practices for water and wastewater facilities and equipment maintenance and repair.
The ideal candidate will have a proven track record in developing and implementing procedures for the cost-effective management of allocated resources, and possess the knowledge and experience necessary to effectively manage current operations while proactively preparing for future needs.
Building and maintaining partnerships will be critical for success in this role. The ideal candidate should have experience working closely with the City Manager, Council, department heads, officials, and representatives from other local, state, and federal agencies, as well as engaging with the community to ensure alignment and support for a common vision.
Strategic leadership is paramount, and the ideal candidate should demonstrate competence, professionalism, energy, and integrity. Strong verbal and written communication skills, along with a proven ability to collaborate effectively, solve problems, and foster team building, will be essential. Additionally, the ideal candidate must have a genuine interest and capacity to serve as an effective mentor for staff.
Salary
The City of San Angelo is offering a starting salary of $140,000 to $180,000, depending on qualifications, education, and experience. In addition to a competitive salary, the City offers a comprehensive benefits package, that includes health insurance, a robust wellness program, and a slate of paid holidays. The City participates in the Texas Municipal Retirement System at an employee contribution rate of 7% with a City matching ratio of 2:1. Relocation assistance will be available for the successful out-of-area candidate.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: SADWU
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is May 07, 2024*
The City of San Angelo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $8,333 - $10,415 per month ($99,996 - $124,980 annually) - Commensurate with qualifications Benefits Include: (15) Paid Holidays, (24) Vacation days, Comprehensive Benefits Plan Work Hours: Monday - Friday 8:00 am -5:00 pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: May 1, 2024 THE DEPARTMENT: The President is the Chief Executive Officer of the University and ultimately is responsible for all operational and strategic aspects of the University, including student recruitment, retention and graduation; academic policies and programs; state and non-state operating budgets; personnel policies and procedures; external outreach, collaboration and fund raising. The Tribal Relations and NAGPRA Program Director (Director) will serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments, and urban American Indian communities strengthening the identity of the University as a leader in tribal engagement and partnerships. The Director will ensure campus regulatory compliance with federal and state Native American Graves Repatriation Act of 1990 (NAGPRA) legislation, including California Assembly Bills 275 and 389. DUTIES AND RESPONSIBILITIES: Consultation and Communication: Serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments and urban American Indian communities for the President and campus leadership, strengthening the identity of the University as a leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the San Gabriel Valley, Pomona region, County of Los Angeles and State of California. Serve as Cal Poly Pomona’s representative to all CSU tribal related initiatives, meetings and events. In consultation with the Office of Government and External Affairs and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory Compliance and Records Management: Provide strategic direction and operational management of NAGPRA/CalNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Oversee NAGPRA and CalNAGPRA compliance timelines, reports, and communications with the California Native American Heritage Commission at Cal Poly Pomona. Represent Cal Poly Pomona as the lead NAGPRA and CalNAGPRA staff at regular meetings with tribal government officials, addressing compliance concerns and implementing culturally sensitive protocols as needed. Collaborate with tribal communities to appropriately identify and care for cultural items housed at the University and manage the process of tribal consultation and repatriation. Partner with Strategic Comunications to develop and maintain the Cal Poly Pomona NAGPRA/CalNAGPRA website, ensuring accurate and up-to-date information. Outreach, Recruitment and Community Building: Collaborate with various internal and external entities, including but not limited to, Admissions, Outreach and Recruitment, Division of Student Affairs, Office of the Provost and Strategic Communications. Develop and implement programs and policies focused on opportunities to connect tribal communities with Cal Poly Pomona as a pathway for opportunity through education. Facilitate opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to the CSU. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with Tribal Nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the University. Provide counsel and support to the annual hosting of the Cal Poly Pomona Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Coordinate the consultation process with tribal leaders and representatives, including local, state, federal agencies, and Federal Register Notices, in accordance with NAGPRA and CalNAGPRA mandates. Serve as the primary point of contact for all NAGPRA and CalNAGPRA inquiries, facilitating information requests about Native American Ancestors and cultural items. Create a respectful system for tribal communities to access and visit their cultural items. Provide access to collections for displays and educational opportunities in alignment with tribal preferences. Consult with respective claimants or requestors. Manage travel costs for assisting tribes with consultations and repatriation activities, as needed. Other Duties as Assigned: Other responsibilities associated with strengthening Cal Poly Pomona’s relationships with Tribal Nations and partner organizations in the region and state. QUALIFICATIONS: Bachelor’s degree in Archaeology, Anthropology, Native American Studies, History, Museum Studies or a related field; advanced degree preferred. Two (2) to three (3) years experience supporting and engaging in tribal consultation processes and/or experience in coordinating repatriation work or in curatorial work or in collections management, or an equivalent combination of education and experience. Experience working with archaeological methods, archaeological collections, and culturally sensitive artifacts. Proven knowledge and understanding of the federal Native American Graves Protection and Repatriation Act at 25 U.S.C. §§ 3001-13 and its accompanying regulations at 43 C.F.R. §§ 10.1-.17 and the California Native American Graves Protection and Repatriation Act (“CalNAGPRA”) at California Health & Safety Code (CHSC) §§ 8010-30 and Assembly Bills 275 and 389. PREFERRED EXPERIENCE: Demonstrated understanding of, and direct experience with: (a) tribal consultation practices and processes, b) building and initiating positive working relationships with tribes and tribal members; and (c) NAGPRA and CalNAGPRA. Strong skills in program and project management, facilitation, and collaboration. Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Office of the President, and external contacts. Knowledge of historical and current contexts that inform decision making in California Indian/Native American/tribal communities. Experience working with California Indian, American Indian/Alaska Native/Indigenous populations. Advanced strategic thinking and consulting skills in guiding the organization toward workable strategies and solutions. Demonstrated ability in providing leadership in and contributions to committees and workgroups where problems have to be solved efficiently. Strong ability to build and maintain positive and productive relationships with a broad range of staff, co-workers, tribal community members and campus stakeholders. Ability to handle highly sensitive and confidential issues that require independent judgment, strict discretion, and confidentiality. Advanced written, verbal and presentation skills, including the ability to research and prepare executive-level documents, reports, and summaries to a variety of audiences. Awareness of location of California Indian groups in the Tovaangar, Los Angeles basin and surrounding tribal group area. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Type of Appointment: Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $8,333 - $10,415 per month ($99,996 - $124,980 annually) - Commensurate with qualifications Benefits Include: (15) Paid Holidays, (24) Vacation days, Comprehensive Benefits Plan Work Hours: Monday - Friday 8:00 am -5:00 pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: May 1, 2024 THE DEPARTMENT: The President is the Chief Executive Officer of the University and ultimately is responsible for all operational and strategic aspects of the University, including student recruitment, retention and graduation; academic policies and programs; state and non-state operating budgets; personnel policies and procedures; external outreach, collaboration and fund raising. The Tribal Relations and NAGPRA Program Director (Director) will serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments, and urban American Indian communities strengthening the identity of the University as a leader in tribal engagement and partnerships. The Director will ensure campus regulatory compliance with federal and state Native American Graves Repatriation Act of 1990 (NAGPRA) legislation, including California Assembly Bills 275 and 389. DUTIES AND RESPONSIBILITIES: Consultation and Communication: Serve as Cal Poly Pomona’s primary liaison and conduit with Tribal Nations, governments and urban American Indian communities for the President and campus leadership, strengthening the identity of the University as a leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the San Gabriel Valley, Pomona region, County of Los Angeles and State of California. Serve as Cal Poly Pomona’s representative to all CSU tribal related initiatives, meetings and events. In consultation with the Office of Government and External Affairs and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory Compliance and Records Management: Provide strategic direction and operational management of NAGPRA/CalNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Oversee NAGPRA and CalNAGPRA compliance timelines, reports, and communications with the California Native American Heritage Commission at Cal Poly Pomona. Represent Cal Poly Pomona as the lead NAGPRA and CalNAGPRA staff at regular meetings with tribal government officials, addressing compliance concerns and implementing culturally sensitive protocols as needed. Collaborate with tribal communities to appropriately identify and care for cultural items housed at the University and manage the process of tribal consultation and repatriation. Partner with Strategic Comunications to develop and maintain the Cal Poly Pomona NAGPRA/CalNAGPRA website, ensuring accurate and up-to-date information. Outreach, Recruitment and Community Building: Collaborate with various internal and external entities, including but not limited to, Admissions, Outreach and Recruitment, Division of Student Affairs, Office of the Provost and Strategic Communications. Develop and implement programs and policies focused on opportunities to connect tribal communities with Cal Poly Pomona as a pathway for opportunity through education. Facilitate opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to the CSU. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with Tribal Nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the University. Provide counsel and support to the annual hosting of the Cal Poly Pomona Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Coordinate the consultation process with tribal leaders and representatives, including local, state, federal agencies, and Federal Register Notices, in accordance with NAGPRA and CalNAGPRA mandates. Serve as the primary point of contact for all NAGPRA and CalNAGPRA inquiries, facilitating information requests about Native American Ancestors and cultural items. Create a respectful system for tribal communities to access and visit their cultural items. Provide access to collections for displays and educational opportunities in alignment with tribal preferences. Consult with respective claimants or requestors. Manage travel costs for assisting tribes with consultations and repatriation activities, as needed. Other Duties as Assigned: Other responsibilities associated with strengthening Cal Poly Pomona’s relationships with Tribal Nations and partner organizations in the region and state. QUALIFICATIONS: Bachelor’s degree in Archaeology, Anthropology, Native American Studies, History, Museum Studies or a related field; advanced degree preferred. Two (2) to three (3) years experience supporting and engaging in tribal consultation processes and/or experience in coordinating repatriation work or in curatorial work or in collections management, or an equivalent combination of education and experience. Experience working with archaeological methods, archaeological collections, and culturally sensitive artifacts. Proven knowledge and understanding of the federal Native American Graves Protection and Repatriation Act at 25 U.S.C. §§ 3001-13 and its accompanying regulations at 43 C.F.R. §§ 10.1-.17 and the California Native American Graves Protection and Repatriation Act (“CalNAGPRA”) at California Health & Safety Code (CHSC) §§ 8010-30 and Assembly Bills 275 and 389. PREFERRED EXPERIENCE: Demonstrated understanding of, and direct experience with: (a) tribal consultation practices and processes, b) building and initiating positive working relationships with tribes and tribal members; and (c) NAGPRA and CalNAGPRA. Strong skills in program and project management, facilitation, and collaboration. Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Office of the President, and external contacts. Knowledge of historical and current contexts that inform decision making in California Indian/Native American/tribal communities. Experience working with California Indian, American Indian/Alaska Native/Indigenous populations. Advanced strategic thinking and consulting skills in guiding the organization toward workable strategies and solutions. Demonstrated ability in providing leadership in and contributions to committees and workgroups where problems have to be solved efficiently. Strong ability to build and maintain positive and productive relationships with a broad range of staff, co-workers, tribal community members and campus stakeholders. Ability to handle highly sensitive and confidential issues that require independent judgment, strict discretion, and confidentiality. Advanced written, verbal and presentation skills, including the ability to research and prepare executive-level documents, reports, and summaries to a variety of audiences. Awareness of location of California Indian groups in the Tovaangar, Los Angeles basin and surrounding tribal group area. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time: