Job Description and Duties
*IF YOU HAVE ALREADY APPLIED TO THIS POSITION BASED ON THE PREVIOUS ADVERTISEMENT, YOU DO NOT NEED TO RE-APPLY *
This advertisement will run until filled with the following cutoff date for review of applications: 1st and 15th of each month.
DSH-Metropolitan State Hospital, Human Resources Department is currently accepting applications for Staff Services Manager I (SSMI), Employee Relations Manager, Perm/Full time. Work Hours 8:00 am to 4:30 pm. May be required to work Saturdays.
The successful candidate will report under the general direction of the Personnel Officer (Staff Services Manager II). The Staff Services Manager I position is responsible for the management, supervision, planning, and organizing the activities of the Human Resources employee relations programs, including labor relations, employee relations, Family Medical Leave Act (FMLA)/California Family Rights Act (CFRA), unemployment, and does other related work to meet the employee and labor relations needs of the hospital. As a working manager, the Employee Relations Manager addresses the more complex, difficult and/or sensitive performance management, progressive discipline and leave management cases and may perform the work/serve as back-up to the analysts within the Employee Relations program as necessary.
The successful candidate will be required to maintain a professional appearance and demeanor even while under pressure and multiple deadlines. The incumbent must also possess self-starting abilities; excellent interpersonal, verbal and written communication skills, problem solving, computer skills, effective management skills and organizational and processing abilities. The incumbent must also be dependable, multi tasker and knowledgeable in labor relations.
The Statement of Qualifications (SOQ) is a narrative discussion of the candidate’s education, training, experience, and skills as it relates to the duty statement and desirable qualifications listed above. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing and should be typed and no more than two (2) pages, single-sided and 12-point arial font. The statement of qualifications should explain in detail why the candidate believes their knowledge, skills, and abilities could apply towards this position. Applicants who fail to submit the SOQ as requested will not be considered.
To be considered for this job opportunity, applicants must have eligibility by way of permanent civil service status, be reachable on an employment list, have transfer eligibility, or have r einstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM. https://www.calcareers.ca.gov/JOBSGEN/2PBCY.PDF
You will find additional information about the job in the Duty Statement
PLEASE NOTE : The California Department of Public Health issued a Public Health Order that workers in various health care settings, including those who work at DSH hospitals, must be vaccinated against COVID-19. The new Operational Procedure COVID-19 Vaccination for Hospital Workforce Members, is available to view SQIP-OP-8311 . It outlines the requirements for all team members who provide services or work in state hospitals to receive their COVID-19 vaccination.
Those who would like to seek an exemption based upon religious beliefs or qualifying medical reasons must complete the DSH 3363 COVID-19 Vaccination Exemption Form and provide any required documentation during their pre-employment medical appointment.
While working on-site, employees must follow current face covering guidance as issued by CDPH.
You will find the Minimum Requirements in the Class Specification.
- Job Application Package Checklist
- Duty Statement
Position DetailsJob Code #:
JC-353333 Position #(s):
487-543-4800-XXXWorking Title: STAFF SERVICES MANAGER I, HUMAN RESOURCES - METROPOLITAN STATE HOSPITAL, HR 23-01 Classification:
STAFF SERVICES MANAGER I
$6,563.00 - $8,153.00 # of Positions:
1 Work Location:
Los Angeles County Job Type:
Permanent, Full Time Facility:
DSH - Metropolitan
Department of State Hospitals - Metropolitan is in the vibrant community of Norwalk,15 miles east of Los Angeles. To the south are entertainment venues like Disneyland, Knott's Berry Farm, the marinas and beaches of Huntington, Newport and Laguna. To the west are Palos Verdes and Marina Del Rey.
Department Website: https://www.dsh.ca.gov
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- The position(s) require(s) Medical Clearance prior to being hired.
Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from MSH.Recruitment@dsh.ca.gov. It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.
NOTE: All applicants must meet the education and/or experience requirements for this Classification by the advertising deadline established by DSH-Metropolitan, Selection Services Unit.
Employees applying for this position who wish to be considered on a transfer basis must meet the minimum qualifications and all transfer rules. You may also be required to provide additional documents, such as copies of your college transcripts during the screening process when applicable. Please provide proof of the highest paying class you were permanently appointed to from an eligible list.
All Examination and/or Employment Application forms must include: “to” and “from” dates (month/day/year); time base; and civil service class titles. Examination and/or Employment Application forms received without this information will be rejected. Resumes will not be accepted in lieu of a completed Examination and/or Employment Application (STD. 678) form.
Note : If you are applying for multiple positions, you must complete a STD 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered .
EMAILED OR FAXED APPLICATIONS WILL NOT BE ACCEPTED
Applicants are responsible for obtaining proof of mailing or submission of their applications to MSH-Human Resources Department, Selection Services Unit. Confirmation/receipt of USPS mailed submittals can only be provided for by Certified Mail.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of State Hospitals
Attn: Selection Services Unit
11401 South Bloomfield Ave
Norwalk , CA 90650
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of State Hospitals
Human Resources Department
11401 South Bloomfield Ave
Norwalk , CA 90650
Closed on weekends and holidays
07:30 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Statement of Qualifications -
No more than two (2) pages, single-sided and 12-point Arial font.
The statement of qualifications should explain in detail why the candidate believes their
knowledge, skills, and abilities could apply towards this position. Applicants who fail to
submit the SOQ as requested will not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefit information can be found on the CalHR website and the CalPERS website.
Working for the State offers great opportunities, generous benefits, and career development. Benefits information may be obtained by going to https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
In addition, you can look forward to:
*Convenient to public transportation
*Located near multiple eateries and major freeway access
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov
Human Resources Contact:
Selection Services Unit
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: Until Filled