CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description This position will require processing of court related documents such as arrest warrants, traffic summons, compliance notices, subpoenas, evictions, orders and all applicable material on behalf of the Magistrate. Work Schedule: Normal working hours are Monday through Friday 8:30am until 5:00pm. One-year probationary period for anticipated training followed by cross training of all areas of the magistrate courts judicial system. Support staff incorporated into weekend rotation for clerical support. Charleston County offers a full complement of benefits including: 3% longevity increases on years 1 thru 5, 10 and every 5 years after. Additionally, merit increases begin on year 6 and occur annually (Council approved) based on performance evaluations. Medical and dental benefits for employee and family Retirement Deferred compensation (including 401k and 457 plans) Optional life and disability coverage HIRING HOURLY RANGE: $18.58 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 9/1/24 Duties and Responsibilities Maintain accurate records and dockets of traffic, criminal and civil court proceedings. Balance and reconcile monthly bank statements on accounts. Provide scheduling of all motion hearings, bench trials, jury trials and pretrial conferences and attend all sessions of court. Provide overall administrative support to the Magistrate. Answer all internal and external requests regarding dispositions of cases and procedures of the Summary Courts. Work well with the public and assists with court filings and applications. Communicate and coordinate regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. Ensure courts compliance with State Law and local ordinances. Input all case related data including filings, dispositions, party information and event scheduling into the case management system. Must have the ability to maintain confidentiality and demonstrate discipline. Applicant must have the capacity to work well with limited supervision and as part of a team. Minimum Qualifications Applicants selected must complete a SLED background check. Possess a valid SCDL. Position requires clerical and courtroom experience. Applicant must have a minimum of a high school diploma (or GED), preference given to post high school education. Applicant must be proficient with typing skills and keyboarding. Applicant must have excellent knowledge in computer application and technology. Closing Date/Time:
Mar 21, 2024
Full Time
Description This position will require processing of court related documents such as arrest warrants, traffic summons, compliance notices, subpoenas, evictions, orders and all applicable material on behalf of the Magistrate. Work Schedule: Normal working hours are Monday through Friday 8:30am until 5:00pm. One-year probationary period for anticipated training followed by cross training of all areas of the magistrate courts judicial system. Support staff incorporated into weekend rotation for clerical support. Charleston County offers a full complement of benefits including: 3% longevity increases on years 1 thru 5, 10 and every 5 years after. Additionally, merit increases begin on year 6 and occur annually (Council approved) based on performance evaluations. Medical and dental benefits for employee and family Retirement Deferred compensation (including 401k and 457 plans) Optional life and disability coverage HIRING HOURLY RANGE: $18.58 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 9/1/24 Duties and Responsibilities Maintain accurate records and dockets of traffic, criminal and civil court proceedings. Balance and reconcile monthly bank statements on accounts. Provide scheduling of all motion hearings, bench trials, jury trials and pretrial conferences and attend all sessions of court. Provide overall administrative support to the Magistrate. Answer all internal and external requests regarding dispositions of cases and procedures of the Summary Courts. Work well with the public and assists with court filings and applications. Communicate and coordinate regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. Ensure courts compliance with State Law and local ordinances. Input all case related data including filings, dispositions, party information and event scheduling into the case management system. Must have the ability to maintain confidentiality and demonstrate discipline. Applicant must have the capacity to work well with limited supervision and as part of a team. Minimum Qualifications Applicants selected must complete a SLED background check. Possess a valid SCDL. Position requires clerical and courtroom experience. Applicant must have a minimum of a high school diploma (or GED), preference given to post high school education. Applicant must be proficient with typing skills and keyboarding. Applicant must have excellent knowledge in computer application and technology. Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Quincy, Massachusetts, United States
Title: Case Specialist - Quincy District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Preferred Qualifications: Customer Service, Computer skills, Cashiering Closing Date/Time: 2024-08-01
Apr 26, 2024
Full Time
Title: Case Specialist - Quincy District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Preferred Qualifications: Customer Service, Computer skills, Cashiering Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
Apr 25, 2024
Full Time
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
Apr 25, 2024
Full Time
Title: Case Specialist (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Brockton, Massachusetts, United States
Title: Housing Specialist- MetroSouth Housing Court Pay Grade: 16 Starting Pay: $73,722.23/Yr Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The primary location of this position will be in the Metro South Division’s Brockton Session (215 Main St Ste 160, Brockton, MA 02301) and the successful candidate reports to the Chief Housing Specialists of the MetroSouth Division Housing Court. The successful candidate is required to travel on a regular basis between the Metro South Division ( Brockton, Canton and Quincy( in the near future ) and Southeast Division (Taunton, Fall River, Barnstable and Plymouth). The expectation of the successful candidate is to work three (3) days a week in the MetroSouth Division and two (2) days a week in the Southeast Division. This assignment may change based on the nature and volume of the work. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2024-08-04
May 07, 2024
Full Time
Title: Housing Specialist- MetroSouth Housing Court Pay Grade: 16 Starting Pay: $73,722.23/Yr Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The primary location of this position will be in the Metro South Division’s Brockton Session (215 Main St Ste 160, Brockton, MA 02301) and the successful candidate reports to the Chief Housing Specialists of the MetroSouth Division Housing Court. The successful candidate is required to travel on a regular basis between the Metro South Division ( Brockton, Canton and Quincy( in the near future ) and Southeast Division (Taunton, Fall River, Barnstable and Plymouth). The expectation of the successful candidate is to work three (3) days a week in the MetroSouth Division and two (2) days a week in the Southeast Division. This assignment may change based on the nature and volume of the work. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2024-08-04
Monterey County Human Resources
Salinas, California, United States
Position Description FINAL FILING DATE: Open Filing Period Exam #21/80I07/12LA Applications received after December 31, 2021 will be considered on an as needed basis until the positions are filled. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support. This position performs complex clerical tasks and process court documents involved in the booking, receiving and releasing of inmates into and from the Corrections Facility. The current vacancy works within a 24-hour, 7-day weekly schedule and exists in the Corrections Operations Bureau. The ideal candidate will have strong customer service skills, the ability to act calmly and make rational decisions while working in a noisy, fast-paced jail environment and able to communicate effectively. The ideal candidate will demonstrate the ability to read and process a variety of jail and court documents and will also get along with others and be a team player. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Reads, interprets, and processes a variety of jail and court documents, records and reports. Maintains computerized and manual inmate files and records by processing information from a variety of jail and court documents, records and reports utilizing a variety of confidential, law enforcement databases and other computer systems. Responds to inmate, official and public inquiries primarily by telephone, written or in person, concerning inmate’s status and Corrections Operations procedures. Enter inmate property and maintains an accurate record in specialized databases. To view the complete job description, please visit the County of Monterey website: Corrections Specialist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working knowledge of: Basic record keeping and accounting methods and processes. Some knowledge of: Court and legal procedures to answer routine questions from the public and inmates. Skill and Ability to: Elicit information from arrestees and inmates, often in hostile situations, to obtain and record information required for record keeping purposes. Act calmly and make rational decisions while working in a noisy, fast-paced jail environment. Establish and maintain effective working relationships with those encountered in the course of work to include, responding tactfully, discreetly and effectively to arrestees and inmates; respond in a positive manner to supervision and direction; and attend and perform duties on a regular, reliable and consistent basis. Use a variety of office equipment such as computer terminals, telephones, ten-key calculators, cash registers, fax machines, tele copiers or printers. Accurately enter and retrieve information into and from a computer system; complete a variety of jail and court forms Compute basic arithmetical problems to compute bail amounts and release time for inmates. Understand and follow written and oral instructions of a technical nature. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Two years of progressively responsible clerical experience of which one year was performing duties equivalent to the Monterey County class of Office Assistant III, in a position which provided exposure to heavy public contact, clerical processes and legal terminology. Additional Information Conditions of employment include, but are not limited to: Successfully pass a complete and thorough background investigation, that will include a polygraph examination or voice stress analysis. Work effectively and remain calm and organized while performing duties in a noisy, enclosed jail environment that requires interacting with potentially hostile and sarcastic individuals, exposure to health risks and smells associated with a jail environment, as well as exposure to anti-social inmate behavior. Walk to and from workstations, break room and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted inmates. Handle, count and wash wet and soiled currency; inventory and store wet and soiled property retrieved from persons being booked. Work flexible hours, shifts, weekends and holidays and be subject to holdover and callback duty. Wear a uniform. Benefits: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Human Resources 1414 Natividad Road Salinas, CA 93906 Phone: (831) 755-3744 Fax: (831) 755-3828 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact contact LynnRose Alig, Senior Human Resources Analyst, at (831) 755-3744 or AligLR@co.monterey.ca.us. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Apr 22, 2024
Full Time
Position Description FINAL FILING DATE: Open Filing Period Exam #21/80I07/12LA Applications received after December 31, 2021 will be considered on an as needed basis until the positions are filled. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support. This position performs complex clerical tasks and process court documents involved in the booking, receiving and releasing of inmates into and from the Corrections Facility. The current vacancy works within a 24-hour, 7-day weekly schedule and exists in the Corrections Operations Bureau. The ideal candidate will have strong customer service skills, the ability to act calmly and make rational decisions while working in a noisy, fast-paced jail environment and able to communicate effectively. The ideal candidate will demonstrate the ability to read and process a variety of jail and court documents and will also get along with others and be a team player. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Reads, interprets, and processes a variety of jail and court documents, records and reports. Maintains computerized and manual inmate files and records by processing information from a variety of jail and court documents, records and reports utilizing a variety of confidential, law enforcement databases and other computer systems. Responds to inmate, official and public inquiries primarily by telephone, written or in person, concerning inmate’s status and Corrections Operations procedures. Enter inmate property and maintains an accurate record in specialized databases. To view the complete job description, please visit the County of Monterey website: Corrections Specialist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working knowledge of: Basic record keeping and accounting methods and processes. Some knowledge of: Court and legal procedures to answer routine questions from the public and inmates. Skill and Ability to: Elicit information from arrestees and inmates, often in hostile situations, to obtain and record information required for record keeping purposes. Act calmly and make rational decisions while working in a noisy, fast-paced jail environment. Establish and maintain effective working relationships with those encountered in the course of work to include, responding tactfully, discreetly and effectively to arrestees and inmates; respond in a positive manner to supervision and direction; and attend and perform duties on a regular, reliable and consistent basis. Use a variety of office equipment such as computer terminals, telephones, ten-key calculators, cash registers, fax machines, tele copiers or printers. Accurately enter and retrieve information into and from a computer system; complete a variety of jail and court forms Compute basic arithmetical problems to compute bail amounts and release time for inmates. Understand and follow written and oral instructions of a technical nature. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Two years of progressively responsible clerical experience of which one year was performing duties equivalent to the Monterey County class of Office Assistant III, in a position which provided exposure to heavy public contact, clerical processes and legal terminology. Additional Information Conditions of employment include, but are not limited to: Successfully pass a complete and thorough background investigation, that will include a polygraph examination or voice stress analysis. Work effectively and remain calm and organized while performing duties in a noisy, enclosed jail environment that requires interacting with potentially hostile and sarcastic individuals, exposure to health risks and smells associated with a jail environment, as well as exposure to anti-social inmate behavior. Walk to and from workstations, break room and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted inmates. Handle, count and wash wet and soiled currency; inventory and store wet and soiled property retrieved from persons being booked. Work flexible hours, shifts, weekends and holidays and be subject to holdover and callback duty. Wear a uniform. Benefits: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Human Resources 1414 Natividad Road Salinas, CA 93906 Phone: (831) 755-3744 Fax: (831) 755-3828 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact contact LynnRose Alig, Senior Human Resources Analyst, at (831) 755-3744 or AligLR@co.monterey.ca.us. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
City of Tustin, CA
Tustin, California, United States
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Apr 21, 2024
Full Time
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
MOHAVE COUNTY, AZ
Lake Havasu City, AZ, United States
Job Summary The Mohave County Attorney's Office is currently recruiting for an Office Specialist located in Lake Havasu City, AZ. The ideal candidate must have the ability to work independently at a satellite office. If the ideal candidate is not found for the Lake Havasu City location, this position may be filled utilizing time split between Lake Havasu City and Kingman requiring travel between the two cities. All interested candidates are encouraged to apply. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Legal Secretary ( Office Assistant ) Range 6, Step 2-5: $15.00-$16.39 Legal Secretary Senior ( Office Assistant Senior ) Range 8, Step 1-5: $16.05-$18.07 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates, and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer, and destruction schedules. Audits incoming and outgoing data for accuracy, completeness, and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. As assigned to County Attorney’s Office: (may include any and/or all of the essential functions above) Ensures court dates, files, documents with the courts, and to clients are accurate and complete. Provides information regarding court dates, to attorneys and clients. Takes and transcribes dictation (oral and machine). Types a variety of materials from draft, recording devices, detailed instructions or as individually composed to include, but not limited to, correspondence, legal documents, briefs, minutes, articles, narrative and tabular reports, charts, and numerous other material of general and technical subject. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation, and arithmetic. Modern office practices, procedures, and equipment. Filing, index, and information systems. Organization of the department. Applicable rules, laws, regulations, and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal, and departmental information encountered in the performance of responsibilities. Develop appropriate, effective, and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with, and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 19, 2024
Full Time
Job Summary The Mohave County Attorney's Office is currently recruiting for an Office Specialist located in Lake Havasu City, AZ. The ideal candidate must have the ability to work independently at a satellite office. If the ideal candidate is not found for the Lake Havasu City location, this position may be filled utilizing time split between Lake Havasu City and Kingman requiring travel between the two cities. All interested candidates are encouraged to apply. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Legal Secretary ( Office Assistant ) Range 6, Step 2-5: $15.00-$16.39 Legal Secretary Senior ( Office Assistant Senior ) Range 8, Step 1-5: $16.05-$18.07 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates, and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer, and destruction schedules. Audits incoming and outgoing data for accuracy, completeness, and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. As assigned to County Attorney’s Office: (may include any and/or all of the essential functions above) Ensures court dates, files, documents with the courts, and to clients are accurate and complete. Provides information regarding court dates, to attorneys and clients. Takes and transcribes dictation (oral and machine). Types a variety of materials from draft, recording devices, detailed instructions or as individually composed to include, but not limited to, correspondence, legal documents, briefs, minutes, articles, narrative and tabular reports, charts, and numerous other material of general and technical subject. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation, and arithmetic. Modern office practices, procedures, and equipment. Filing, index, and information systems. Organization of the department. Applicable rules, laws, regulations, and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal, and departmental information encountered in the performance of responsibilities. Develop appropriate, effective, and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with, and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job ***THIS RECRUITMENT IS FOR MORONGO BASIN LOCATION ONLY*** APPLY TODAY - Priority Review will begin Monday, February 26, 2024. The Sheriff's Department is recruiting for Sheriff's Service Specialists who perform a variety of specialized assignments in support of law enforcement functions at a local Sheriff's Station, which requires interacting and working with the public and community, reading, interpreting, and understanding court orders, laws, policies and procedures, and writing reports. For more detailed information, refer to the Sheriff's Service Specialist job description. The eligible list established from this recruitment will fill immediate vacancies for San Bernardino County Sheriff's Patrol Stations in MORONGO BASIN . COMPETITIVE SALARY & BENEFITS Bi-annual step increases of 2.5% up to top step 2% salary increase effective 2/24/24* 3% salary increase effective 2/22/25 and 2/21/26* *Salary increases contingent upon Property Related Revenue and/or statewide Sales Tax Collections performance. CONDITIONS OF EMPLOYMENT 1) Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. 2) Availability: This department is a "24/7" operation. Applicants must be available for all shifts, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. The incumbents will be required to work rotating, night, weekend, day, on call, and graveyard shifts, as well as holidays and weekends. Including mandatory overtime. 3) License: A valid California Class C Driver License is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance and must be obtained throughout employment. 4) Uniform: Some positions require the employee to purchase uniforms; there is a uniform allowance of up to $550per year. 5) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Option A: Six ( 6) months of full-time equivalent work experience which involved public contact; working directly and interacting with the general public on a daily basis. Experience must be clearly described in detail on the application. -OR- Option B: -Six ( 6) months of experience as a law enforcement Explorer/Cadet. Desired Qualifications Experience working with inmates in a court, detention, or correctional facility is desirable. Selection Process Examination: Candidates who meet the minimum qualifications will be invited to take the online written assessment . The assessment will consist of an evaluation of skills and knowledge in the following areas: Reading Comprehension Written Communication Skills Attention to Detail Interpersonal & Public Relations Skills Details of the online assessment process will be emailed. All communications regarding the remainder of the selection process will be via email . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. FOR PRIORITY CONSIDERATION, please apply by Monday, February 26, 2024 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job ***THIS RECRUITMENT IS FOR MORONGO BASIN LOCATION ONLY*** APPLY TODAY - Priority Review will begin Monday, February 26, 2024. The Sheriff's Department is recruiting for Sheriff's Service Specialists who perform a variety of specialized assignments in support of law enforcement functions at a local Sheriff's Station, which requires interacting and working with the public and community, reading, interpreting, and understanding court orders, laws, policies and procedures, and writing reports. For more detailed information, refer to the Sheriff's Service Specialist job description. The eligible list established from this recruitment will fill immediate vacancies for San Bernardino County Sheriff's Patrol Stations in MORONGO BASIN . COMPETITIVE SALARY & BENEFITS Bi-annual step increases of 2.5% up to top step 2% salary increase effective 2/24/24* 3% salary increase effective 2/22/25 and 2/21/26* *Salary increases contingent upon Property Related Revenue and/or statewide Sales Tax Collections performance. CONDITIONS OF EMPLOYMENT 1) Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. 2) Availability: This department is a "24/7" operation. Applicants must be available for all shifts, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. The incumbents will be required to work rotating, night, weekend, day, on call, and graveyard shifts, as well as holidays and weekends. Including mandatory overtime. 3) License: A valid California Class C Driver License is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance and must be obtained throughout employment. 4) Uniform: Some positions require the employee to purchase uniforms; there is a uniform allowance of up to $550per year. 5) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Option A: Six ( 6) months of full-time equivalent work experience which involved public contact; working directly and interacting with the general public on a daily basis. Experience must be clearly described in detail on the application. -OR- Option B: -Six ( 6) months of experience as a law enforcement Explorer/Cadet. Desired Qualifications Experience working with inmates in a court, detention, or correctional facility is desirable. Selection Process Examination: Candidates who meet the minimum qualifications will be invited to take the online written assessment . The assessment will consist of an evaluation of skills and knowledge in the following areas: Reading Comprehension Written Communication Skills Attention to Detail Interpersonal & Public Relations Skills Details of the online assessment process will be emailed. All communications regarding the remainder of the selection process will be via email . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. FOR PRIORITY CONSIDERATION, please apply by Monday, February 26, 2024 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Support Services Division Employee Type: Regular Time Type: Part time Salary Range: $21.72 - $27.15 Hourly Job Posting Period: May 03, 2024 - May 11, 2024 12:00 A.M. Job Description: Overview Performs responsible accurate work related to the Property and Evidence function. This is a specialized, highly responsible position, storing and maintaining accountability of all property and evidence collected for holding by the agency. The member will spend at least 65 percent of time performing duties that involve the collection, examination, preservation, documentation, preparation, or analysis of human tissue or fluids or physical evidence having potential biological, chemical, or radiological hazard or contamination, or use of chemicals, process, or materials that may have carcinogenic or health-damaging properties in the analysis of such evidence. Essential Functions Ensures that the submitted property/evidence has been packaged properly by the submitting employee and that all paperwork has been completed correctly. Will notify submitting employee of any corrections that need to be done before the item can be accepted into the property system. Accurately log and update all evidence/property into the computer tracking system, detailing initial receipt, evidence description, case number, movement, disposition as well as correctly applying the bar code to same and receipt pursuant to agency policy. Correctly files property receipts according to case number in the evidence files in a timely manner pursuant to agency policy. Initiates, develops, works with and maintains inter/intra agency channels of communication in order to optimize performance and organizational effectiveness and to better serve the needs of the community, the agency, and the personnel. Accurately documents and carefully maintains the security and control of all collected and submitted evidence/property, ensuring the integrity of the evidence/property and limited accessibility so the evidence/property may be presented and accepted by a court of law pursuant to state and federal statutes consistent with agency policies and procedures. Transports and releases evidence to the court clerk, ensuring that the property receipt and court release forms are signed and completed as required; all evidence movement is updated in the computer system and on property receipt pursuant to agency policy. Given an authorized request, the employee conducts viewings of evidentiary property according to the established procedures pursuant to agency policy and state statutes. The employee will testify at trials, hearings, grand juries, and depositions, and answer all questions in a coherent, truthful, and impartial manner without volunteering additional information other than that requested in accordance with agency policies. Advise the general public of the policies and procedures with regard to property and evidence items. Retrieves drug evidence, and documents movement on property receipt and in the computer. Will sign, date, and record the time on the receipt when drug evidence is returned from the lab. Evidence movement is logged into the computer system and documented on property receipt pursuant to agency policy. Retrieves and documents the retrieval of evidence/property from off-site locations pursuant to agency policy. Thoroughly researches case(s) status in order to determine the release, destruction, donation, or sale of property no longer needed for evidentiary purposes pursuant to agency policy and in accordance with state statutes. The employee will accurately and thoroughly document all evidence/property disposal actions in the appropriate system as well as updating information into the computer system pursuant to agency policy. Shall be available on a 24-hour basis, as required, to respond to off-site location or the department in a timely manner for the performance of assigned duties according to agency policy. The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications A high school diploma or GED with three (3) years of general office experience. Must obtain certification in operation of FCIC/NCIC computer system within six (6) months of employment and maintain certification while in position. Job Based Competencies Working knowledge of current office procedures, practices and equipment. Demonstrates adequate skill in entering and retrieving information from any of the following: lap top computer, spread sheet, database, printer, copier, power point presentation, software programs or other equipment required to perform position tasks. Adheres to and follows all policies regarding evidence management. Demonstrates the ability to express ideas and effectively communicate information/give direction or commands to others in a clear, concise and intelligible manner. Has the ability to process verbal/written information, physical cues, and body language in order to effectively listen and interpret. Demonstrates the unique ability to manage several responsibilities simultaneously performing said duties in a productive manner leading to completion of one or multiple assignments on or before scheduled deadlines. Demonstrates the ability to convey verbally information, instructions, testimony in court proceedings, directives and/or commands to others in a clear, concise and intelligible manner. Understanding of legal terminology as it applies to the various forms, requests, and authorizations received from the State Attorney's Office, Public Defender’s Office or private attorneys and interpretation of criminal histories. Disseminates information related to critical issues to the appropriate supervisors in a timely manner and in accordance with agency policy. Ability to express, communicate, and describe in detail the requirements necessary to fulfill accreditation requirements. Read, interpret, update and follow procedural and policy manuals related to the job and in accordance with agency policy. Ability to learn and utilize Department of Highway, Safety and Motor Vehicles computer system within thirty (30) days of employment. Cognizant of potential situations and demonstrates appropriate safety techniques at all times and in accordance with agency policy. Responsibility Under the direction of and responsible to the Police Chief or designated representative. Usually no supervision of staff; may assume duties of office, including all authority and responsibility, in the absence of the Supervisor. Physical Requirements This position requires the exertion of 50 pounds of force occasionally and up to 20 pounds of force frequently. Work requires considerable physical activity including walking, lifting, reaching, stooping, pulling, grasping, balancing, climbing, kneeling, standing and crouching. Visual acuity is required for reviewing, checking, preparing, and maintaining written and computer files. Incumbent is required to hear sufficiently to perceive information at normal spoken word levels. Manual dexterity is required to operate standard office equipment in addition to certain specialized pieces of equipment. Public Contact Extensive daily public contact to include appearances in court depositions, call outs, returning of property to the general public and/or next of kin. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
May 04, 2024
Part Time
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Support Services Division Employee Type: Regular Time Type: Part time Salary Range: $21.72 - $27.15 Hourly Job Posting Period: May 03, 2024 - May 11, 2024 12:00 A.M. Job Description: Overview Performs responsible accurate work related to the Property and Evidence function. This is a specialized, highly responsible position, storing and maintaining accountability of all property and evidence collected for holding by the agency. The member will spend at least 65 percent of time performing duties that involve the collection, examination, preservation, documentation, preparation, or analysis of human tissue or fluids or physical evidence having potential biological, chemical, or radiological hazard or contamination, or use of chemicals, process, or materials that may have carcinogenic or health-damaging properties in the analysis of such evidence. Essential Functions Ensures that the submitted property/evidence has been packaged properly by the submitting employee and that all paperwork has been completed correctly. Will notify submitting employee of any corrections that need to be done before the item can be accepted into the property system. Accurately log and update all evidence/property into the computer tracking system, detailing initial receipt, evidence description, case number, movement, disposition as well as correctly applying the bar code to same and receipt pursuant to agency policy. Correctly files property receipts according to case number in the evidence files in a timely manner pursuant to agency policy. Initiates, develops, works with and maintains inter/intra agency channels of communication in order to optimize performance and organizational effectiveness and to better serve the needs of the community, the agency, and the personnel. Accurately documents and carefully maintains the security and control of all collected and submitted evidence/property, ensuring the integrity of the evidence/property and limited accessibility so the evidence/property may be presented and accepted by a court of law pursuant to state and federal statutes consistent with agency policies and procedures. Transports and releases evidence to the court clerk, ensuring that the property receipt and court release forms are signed and completed as required; all evidence movement is updated in the computer system and on property receipt pursuant to agency policy. Given an authorized request, the employee conducts viewings of evidentiary property according to the established procedures pursuant to agency policy and state statutes. The employee will testify at trials, hearings, grand juries, and depositions, and answer all questions in a coherent, truthful, and impartial manner without volunteering additional information other than that requested in accordance with agency policies. Advise the general public of the policies and procedures with regard to property and evidence items. Retrieves drug evidence, and documents movement on property receipt and in the computer. Will sign, date, and record the time on the receipt when drug evidence is returned from the lab. Evidence movement is logged into the computer system and documented on property receipt pursuant to agency policy. Retrieves and documents the retrieval of evidence/property from off-site locations pursuant to agency policy. Thoroughly researches case(s) status in order to determine the release, destruction, donation, or sale of property no longer needed for evidentiary purposes pursuant to agency policy and in accordance with state statutes. The employee will accurately and thoroughly document all evidence/property disposal actions in the appropriate system as well as updating information into the computer system pursuant to agency policy. Shall be available on a 24-hour basis, as required, to respond to off-site location or the department in a timely manner for the performance of assigned duties according to agency policy. The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications A high school diploma or GED with three (3) years of general office experience. Must obtain certification in operation of FCIC/NCIC computer system within six (6) months of employment and maintain certification while in position. Job Based Competencies Working knowledge of current office procedures, practices and equipment. Demonstrates adequate skill in entering and retrieving information from any of the following: lap top computer, spread sheet, database, printer, copier, power point presentation, software programs or other equipment required to perform position tasks. Adheres to and follows all policies regarding evidence management. Demonstrates the ability to express ideas and effectively communicate information/give direction or commands to others in a clear, concise and intelligible manner. Has the ability to process verbal/written information, physical cues, and body language in order to effectively listen and interpret. Demonstrates the unique ability to manage several responsibilities simultaneously performing said duties in a productive manner leading to completion of one or multiple assignments on or before scheduled deadlines. Demonstrates the ability to convey verbally information, instructions, testimony in court proceedings, directives and/or commands to others in a clear, concise and intelligible manner. Understanding of legal terminology as it applies to the various forms, requests, and authorizations received from the State Attorney's Office, Public Defender’s Office or private attorneys and interpretation of criminal histories. Disseminates information related to critical issues to the appropriate supervisors in a timely manner and in accordance with agency policy. Ability to express, communicate, and describe in detail the requirements necessary to fulfill accreditation requirements. Read, interpret, update and follow procedural and policy manuals related to the job and in accordance with agency policy. Ability to learn and utilize Department of Highway, Safety and Motor Vehicles computer system within thirty (30) days of employment. Cognizant of potential situations and demonstrates appropriate safety techniques at all times and in accordance with agency policy. Responsibility Under the direction of and responsible to the Police Chief or designated representative. Usually no supervision of staff; may assume duties of office, including all authority and responsibility, in the absence of the Supervisor. Physical Requirements This position requires the exertion of 50 pounds of force occasionally and up to 20 pounds of force frequently. Work requires considerable physical activity including walking, lifting, reaching, stooping, pulling, grasping, balancing, climbing, kneeling, standing and crouching. Visual acuity is required for reviewing, checking, preparing, and maintaining written and computer files. Incumbent is required to hear sufficiently to perceive information at normal spoken word levels. Manual dexterity is required to operate standard office equipment in addition to certain specialized pieces of equipment. Public Contact Extensive daily public contact to include appearances in court depositions, call outs, returning of property to the general public and/or next of kin. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
Stanislaus County, CA
Modesto, California, United States
About the Opportunity ****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY**** THE IDEAL CANDIDATE Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Behavioral Health Specialist I/II. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. Applicants who have lived experience as a consumer of Behavioral Health & Recovery Services or a family member of a loved one who is/was a consumer of Behavioral Health & Recovery Services are encouraged to apply. Provides a variety of para-professional counseling services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, provides facilitation for a variety of client- focused specialty groups, and as part of the treatment team, establishes and implements treatment plans. Behavioral Health Specialists work under supervision and may be assigned to regional teams, residential or inpatient facilities and various outpatient programs. Performs field visits to those under care and supervises subordinates. This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here . Click here for details. THE POSITION Incumbents in the Behavioral Health Specialist (BHS) classification may be appointed to specialize in the Mental Health (MH) or the Substance Use Disorder (SUD) area. While the primary focus of incumbents will require unique typical tasks and specific abilities as indicated. Under supervision, the Behavioral Health Specialist provides a variety of services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, and provides facilitation for a variety of client-focused specialty groups. As part of the treatment team, the incumbent will establish and implement client care plans that are client or family member-driven, culturally competent, and promote wellness, recovery, and resilience. These positions support the community in SUD/MH prevention services and supportive services. Behavioral Health Specialists may be assigned to residential facilities, regional teams, various outpatient programs and community-based prevention programs. Incumbents may perform field visits to those under care, may supervise subordinates, and perform related duties as assigned. State of California - Health and Human Services Agency, California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as a SUD counselor with one of the certifying organizations currently approved by DHCS. State of California - Health and Human Services Agency, California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system licensed and/or certified by DHCS be registered to obtain certification as a Peer Support Specialist with one of the certifying organizations currently approved by DHCS. Unless otherwise provided, this position is part of Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Accompany clients in court, and/or transport clients in County vehicles; According to department standards and policies, prepare daily records, summarize progress of treatment for clients and keep these records current; Act as a lead worker or directs the work of others and offers training when needed; Advocate for and assist clients in accessing and receiving services; Communicate with various BHRS departments and other agencies; Build partnerships for positive and healthy youth development; Consult with other agencies, law enforcement and community service providers to exchange applicable information, identify services, and discuss referrals; Engage community members and local agency partners in planning and coalition development; Engage in compliant and ethical behavior in accordance with County and BHRS policy; Facilitate the admission/discharge of clients to the County's acute psychiatric hospital or substance use disorder residential treatment programs when necessary; Formulate specific health education program objectives from broad program goals, assess education and training needs through formal and informal means, and design programs and information to reduce substance misuse and abuse; Interact productively within a multidisciplinary team to provide holistic case management services; Meet regularly with clients and coach them in developing age-appropriate social skills; Assist in establishing clients' eligibility for Medi-Cal or other benefits and advocate for continuation of benefits; Participate in diagnostic and evaluative staff conferences for cooperative planning and treatment; Interview clients to screen, and determine their service needs, including evaluating risk factors; Provide case coordination and treatment planning and evaluation; Speak to public and/or agency groups to provide education that reduces stigma; Support MH/SUD program compliance with BHRS, State, & Federal reviews and corrective actions by reviewing, monitoring, tracking, etc.; and Support MH/SUD quality services program with BHRS, State, & Federal standards and requirements. MH Provide a variety of highly skilled mental health services to a varied caseload of clients; Provide Deputy Public Conservator services; Develop curriculum on various health topics; SUD Provide a variety of highly skilled substance use disorder treatment services to a varied caseload of clients; Interview clients to screen/access their substance use to determine their service needs; Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Intervention strategies and techniques; The principles and techniques of group, family and individual counseling; Behavioral Health programs, community resources, and other public agencies; The principles and techniques of risk assessment and treatment; Harm reduction; Recovery principles; and Collaborative networks, agencies and community services such as peer support networks. MH Mental health case management; The psychosocial aspects and characteristics of mental illness; and The principles and techniques of metal health treatment and recovery theories. SUD Principles of drug/alcohol addiction and recovery theories; Relapse and relapse prevention; and Risk factors for drug/alcohol abuse. SKILLS/ABILITIES Provide a variety of highly skilled mental health or alcohol/drug services to a varied caseload of clients at multiple site locations; Provide services that facilitate the recovery process; Effectively interview clients while developing and maintaining the confidence and cooperation of individuals and their families; Plan, organize and conduct structured groups and classes; Assess client's needs and develop effective treatment plans, constantly modeling compassion and respect; Respond appropriately to crisis situations involving clients, making accurate interventions and taking effective action independently; Relate directly with community organizations, schools, parent groups; Supervise others and/or delegate responsibilities, when assigned; and Communicate verbally and write concise case reports; and Maintain and track records of assigned clients. MH Provide mental health para-professional counseling and crisis intervention to a caseload of serious and persistent mental illness or seriously emotionally disturbed youth and their families. SUD Prepare concise written alcohol/drug assessments and social histories. We recognize your time is valuable, please only apply if you meet the following required qualifications. BEHAVIORAL HEALTH SPECIALIST I PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as Counseling, Psychology or Social Work. BEHAVIORAL HEALTH SPECIALIST II PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. All applicants must possess a BLS CPR for Healthcare Providers. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as, Counseling, Psychology or Social Work. IN ADDITION TO THE ABOVE PATTERNS One (1) year of experience as a Behavioral Health Specialist I, or the equivalent, in order to qualify for the Behavioral Health Specialist II level; AND BLS CPR for Healthcare Providers. DESIRABLE QUALIFICATIONS (SUD) In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Substance Use Disorder registration and/or certification with one of the certifying organizations that meets the Department of Health Care Services (DHCS) regulations, Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof of education must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Apply By: Oral Examination: February 9, 2024 Week of February 27th February 23, 2024 Week of March 13th March 9, 2024 Week of March 27th March 23, 2024 Week of April 10th April 6, 2024 Week of April 24th April 20, 2024 Week of May 8th Note: The eligible list generated from this recruitment may be used to fill future full-time, part-time, extra-help and on-call vacancies throughout Behavioral Health and Recovery Services. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
About the Opportunity ****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY**** THE IDEAL CANDIDATE Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Behavioral Health Specialist I/II. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. Applicants who have lived experience as a consumer of Behavioral Health & Recovery Services or a family member of a loved one who is/was a consumer of Behavioral Health & Recovery Services are encouraged to apply. Provides a variety of para-professional counseling services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, provides facilitation for a variety of client- focused specialty groups, and as part of the treatment team, establishes and implements treatment plans. Behavioral Health Specialists work under supervision and may be assigned to regional teams, residential or inpatient facilities and various outpatient programs. Performs field visits to those under care and supervises subordinates. This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here . Click here for details. THE POSITION Incumbents in the Behavioral Health Specialist (BHS) classification may be appointed to specialize in the Mental Health (MH) or the Substance Use Disorder (SUD) area. While the primary focus of incumbents will require unique typical tasks and specific abilities as indicated. Under supervision, the Behavioral Health Specialist provides a variety of services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, and provides facilitation for a variety of client-focused specialty groups. As part of the treatment team, the incumbent will establish and implement client care plans that are client or family member-driven, culturally competent, and promote wellness, recovery, and resilience. These positions support the community in SUD/MH prevention services and supportive services. Behavioral Health Specialists may be assigned to residential facilities, regional teams, various outpatient programs and community-based prevention programs. Incumbents may perform field visits to those under care, may supervise subordinates, and perform related duties as assigned. State of California - Health and Human Services Agency, California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as a SUD counselor with one of the certifying organizations currently approved by DHCS. State of California - Health and Human Services Agency, California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system licensed and/or certified by DHCS be registered to obtain certification as a Peer Support Specialist with one of the certifying organizations currently approved by DHCS. Unless otherwise provided, this position is part of Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Accompany clients in court, and/or transport clients in County vehicles; According to department standards and policies, prepare daily records, summarize progress of treatment for clients and keep these records current; Act as a lead worker or directs the work of others and offers training when needed; Advocate for and assist clients in accessing and receiving services; Communicate with various BHRS departments and other agencies; Build partnerships for positive and healthy youth development; Consult with other agencies, law enforcement and community service providers to exchange applicable information, identify services, and discuss referrals; Engage community members and local agency partners in planning and coalition development; Engage in compliant and ethical behavior in accordance with County and BHRS policy; Facilitate the admission/discharge of clients to the County's acute psychiatric hospital or substance use disorder residential treatment programs when necessary; Formulate specific health education program objectives from broad program goals, assess education and training needs through formal and informal means, and design programs and information to reduce substance misuse and abuse; Interact productively within a multidisciplinary team to provide holistic case management services; Meet regularly with clients and coach them in developing age-appropriate social skills; Assist in establishing clients' eligibility for Medi-Cal or other benefits and advocate for continuation of benefits; Participate in diagnostic and evaluative staff conferences for cooperative planning and treatment; Interview clients to screen, and determine their service needs, including evaluating risk factors; Provide case coordination and treatment planning and evaluation; Speak to public and/or agency groups to provide education that reduces stigma; Support MH/SUD program compliance with BHRS, State, & Federal reviews and corrective actions by reviewing, monitoring, tracking, etc.; and Support MH/SUD quality services program with BHRS, State, & Federal standards and requirements. MH Provide a variety of highly skilled mental health services to a varied caseload of clients; Provide Deputy Public Conservator services; Develop curriculum on various health topics; SUD Provide a variety of highly skilled substance use disorder treatment services to a varied caseload of clients; Interview clients to screen/access their substance use to determine their service needs; Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Intervention strategies and techniques; The principles and techniques of group, family and individual counseling; Behavioral Health programs, community resources, and other public agencies; The principles and techniques of risk assessment and treatment; Harm reduction; Recovery principles; and Collaborative networks, agencies and community services such as peer support networks. MH Mental health case management; The psychosocial aspects and characteristics of mental illness; and The principles and techniques of metal health treatment and recovery theories. SUD Principles of drug/alcohol addiction and recovery theories; Relapse and relapse prevention; and Risk factors for drug/alcohol abuse. SKILLS/ABILITIES Provide a variety of highly skilled mental health or alcohol/drug services to a varied caseload of clients at multiple site locations; Provide services that facilitate the recovery process; Effectively interview clients while developing and maintaining the confidence and cooperation of individuals and their families; Plan, organize and conduct structured groups and classes; Assess client's needs and develop effective treatment plans, constantly modeling compassion and respect; Respond appropriately to crisis situations involving clients, making accurate interventions and taking effective action independently; Relate directly with community organizations, schools, parent groups; Supervise others and/or delegate responsibilities, when assigned; and Communicate verbally and write concise case reports; and Maintain and track records of assigned clients. MH Provide mental health para-professional counseling and crisis intervention to a caseload of serious and persistent mental illness or seriously emotionally disturbed youth and their families. SUD Prepare concise written alcohol/drug assessments and social histories. We recognize your time is valuable, please only apply if you meet the following required qualifications. BEHAVIORAL HEALTH SPECIALIST I PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as Counseling, Psychology or Social Work. BEHAVIORAL HEALTH SPECIALIST II PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. All applicants must possess a BLS CPR for Healthcare Providers. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as, Counseling, Psychology or Social Work. IN ADDITION TO THE ABOVE PATTERNS One (1) year of experience as a Behavioral Health Specialist I, or the equivalent, in order to qualify for the Behavioral Health Specialist II level; AND BLS CPR for Healthcare Providers. DESIRABLE QUALIFICATIONS (SUD) In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Substance Use Disorder registration and/or certification with one of the certifying organizations that meets the Department of Health Care Services (DHCS) regulations, Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof of education must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Apply By: Oral Examination: February 9, 2024 Week of February 27th February 23, 2024 Week of March 13th March 9, 2024 Week of March 27th March 23, 2024 Week of April 10th April 6, 2024 Week of April 24th April 20, 2024 Week of May 8th Note: The eligible list generated from this recruitment may be used to fill future full-time, part-time, extra-help and on-call vacancies throughout Behavioral Health and Recovery Services. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Public Health Department is recruiting for Environmental Health Specialists (EHS) II who perform journey-level work in a specialized program, such as Food Protection, Recreational Health, Insect and Rodent Vector Control, Water and Waste Water, and Waste Management. Duties include: performing investigations and inspections for assigned program; recommending appropriate action or fine for offenders of environmental health laws; testifying as an expert witness in court proceedings; reviewing and approving development and construction plans for compliance with health and safety codes, local ordinances, and regulations; and providing instruction and information in person to government entities, professional organizations community groups, contractors, and individuals. Positions may be assigned to district offices located in San Bernardino, Hesperia, or Rancho Cucamonga. For more detailed information, refer to the Environmental Health Specialist II job description. Human Resources is also accepting applications for EHS Trainee and EHS I , which all require a separate application. It is to your advantage to review the requirements and apply as appropriate. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ( $1.75 per hour above the base rate of pay ) with modified benefits. For more detailed information on the MBO for Professional Unit, refer to the MBO - Professional BbOU - Benefits Summary Guide . CONDITIONS OF EMPLOYMENT Work Schedule: May be required to work some evenings, weekends, and on-call. Physical: May be required to bend, stoop, kneel, crawl, or hike when necessary during the investigation process. Travel/License: Travel throughout the County is required to perform duties in the community. Employees will be required to make provision for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both of the following certification and experience requirements: Certification: Must possess and maintain a valid certificate of registration as a Registered Environmental Health Specialist (REHS) issued by the State of California Department of Public Health (CDPH). -AND- Experience*: One (1) year of full-time equivalent experience as a REHS performing environmental health inspections and investigations for a public agency in California . *Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Desired Qualifications The ideal incumbent will possess four (4) or more years of full-time equivalent experience** as an REHS, which includes at least one (1) year in two (2) or more Environmental Health Services programs (Food Protection, Recreational Health, Insect and Vector Rodent Control, Housing and Property Improvement, Land Use, Water, Waste Water, and Waste Management) in a public agency. **Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job The Public Health Department is recruiting for Environmental Health Specialists (EHS) II who perform journey-level work in a specialized program, such as Food Protection, Recreational Health, Insect and Rodent Vector Control, Water and Waste Water, and Waste Management. Duties include: performing investigations and inspections for assigned program; recommending appropriate action or fine for offenders of environmental health laws; testifying as an expert witness in court proceedings; reviewing and approving development and construction plans for compliance with health and safety codes, local ordinances, and regulations; and providing instruction and information in person to government entities, professional organizations community groups, contractors, and individuals. Positions may be assigned to district offices located in San Bernardino, Hesperia, or Rancho Cucamonga. For more detailed information, refer to the Environmental Health Specialist II job description. Human Resources is also accepting applications for EHS Trainee and EHS I , which all require a separate application. It is to your advantage to review the requirements and apply as appropriate. As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ( $1.75 per hour above the base rate of pay ) with modified benefits. For more detailed information on the MBO for Professional Unit, refer to the MBO - Professional BbOU - Benefits Summary Guide . CONDITIONS OF EMPLOYMENT Work Schedule: May be required to work some evenings, weekends, and on-call. Physical: May be required to bend, stoop, kneel, crawl, or hike when necessary during the investigation process. Travel/License: Travel throughout the County is required to perform duties in the community. Employees will be required to make provision for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both of the following certification and experience requirements: Certification: Must possess and maintain a valid certificate of registration as a Registered Environmental Health Specialist (REHS) issued by the State of California Department of Public Health (CDPH). -AND- Experience*: One (1) year of full-time equivalent experience as a REHS performing environmental health inspections and investigations for a public agency in California . *Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Desired Qualifications The ideal incumbent will possess four (4) or more years of full-time equivalent experience** as an REHS, which includes at least one (1) year in two (2) or more Environmental Health Services programs (Food Protection, Recreational Health, Insect and Vector Rodent Control, Housing and Property Improvement, Land Use, Water, Waste Water, and Waste Management) in a public agency. **Note: ALL experience must be clearly detailed and explained on the Work Experience section of your application in order to be evaluated. Experience as a Trainee must be clearly separated from REHS Journey-level experience on the application. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
City of Kennewick, WA
Kennewick, WA, United States
Description This position will be posted until filled. CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Positions in this classification provide timely, reliable, and accurate information in response to non-emergency inquiries from the public, researching crime and suspect information for officers in the field, and clerical processing of reports, records, logs, court documents, and other paperwork of the Police Department. Examples of Work Performed (Illustrative Only) ESSENTIAL DUTIES Provides excellent internal and external customer service by developing a positive customer experience through professional and courteous behavior and creative problem resolution; greets visitors at the public service window. Provides information in response to inquiries by the public, both over the telephone and at the counter, or directs requestors to appropriate staff, including law enforcement personnel. Provides public assistance in completing applications, forms, documents, and other related material required by the department; conducts document review for completeness and compliance with applicable rules and regulations and informs customers of any discrepancies or further action required. Logs, codes, data entry, files, and processes all Police Department records and reports according to the established system. Gathers and enters statistical data and other information into various criminal justice databases; compiles data for various comprehensive reports and other documents according to established procedures. Receives and processes requests from City staff and outside agencies for services and relays information and recommendations according to established procedures. Takes and processes fingerprints for applications and requirements according to established procedures. Performs general clerical duties as needed. Performs other duties of a similar nature or level as assigned. Employment Standards MINIMUM QUALIFICATIONS Must possess a high school diploma or equivalent (G.E.D.); Must have two (2) years of office/clerical experience including considerable public contact both in-person and by telephone or an equivalent combination of education and experience to provide sufficient evidence of the successful performance of the essential elements of the job such as those listed above; and Must pass a comprehensive background check and polygraph examination. Required Knowledge, Skills, and Abilities: Knowledge of: The department's mission and procedures in general and specific procedures, including the deadlines applicable to a wide variety of paperwork handled in the Records Unit. The role and responsibilities of police officers. Ability to: Set priorities on high volumes of work, perform numerous task assignments simultaneously, coordinate with others to meet strict deadlines; ability to cope with numerous interruptions. Work both independently and cooperatively with others. Communicate clearly, orally and in writing, in a courteous, diplomatic fashion to exchange information; ability to listen and to elicit complete information from others quickly. Present a positive image of the City's services even when citizens are angry, upset, or abusive. Remain calm in frustrating or upsetting circumstances. Adhere to strict confidentiality requirements. Work in a neat and orderly fashion; ability to remember and connect important details. Proficient skill in keyboarding and data entry. Supplemental Requirements PHYSICAL REQUIREMENTS Police Support Specialists must meet the following requirements, although reasonable accommodations may be available to enable individuals with disabilities to successfully perform the essential functions of this classification. Work involves walking, talking, hearing, using hands to handle, feel, or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet. WORK SCHEDULE Police Support Specialists work shift work; the unit is operational 24 hours per day, including weekends and holidays, and incumbents re-bid on day shift, swing shift, or graveyard shift assignments each year based on seniority. This classification is non-exempt under the FLSA. The benefits listed below are those currently enjoyed by the full-time Police Support Specialist City of Kennewick employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action, union contracts or changes mandated by state and federal law. Paid Holidays 12 per year (10 scheduled; 2 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and two floating holidays selected by the employee. ( Employees shall not receive any time off for the holidays listed above. Rather, employees will receive eight (8) accrued into their floating holiday bank, for each of the ten (10) defined holidays for a total of eighty (80) hours, regardless of whether they actually work on the holidays. Employees can use accrued hours or they will be paid out in a separate check that will be provided to them on the first pay period in December of each year of the contract.) Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual of leave is up to a maximum of 600 hours. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share of 10% per month (depending on number of family members covered) for medical insurance. Life Insurance The City currently pays the entire premium for group term life insurance coverage ($50,000) for employees. Employees may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through Cigna Life Insurance. Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Formore detailedinformation on benefits for a specific Collective Bargaining Group, all Agreements can be found at the following link: https://www.go2kennewick.com/305/Current-Labor-Contracts
Mar 08, 2024
Full Time
Description This position will be posted until filled. CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Positions in this classification provide timely, reliable, and accurate information in response to non-emergency inquiries from the public, researching crime and suspect information for officers in the field, and clerical processing of reports, records, logs, court documents, and other paperwork of the Police Department. Examples of Work Performed (Illustrative Only) ESSENTIAL DUTIES Provides excellent internal and external customer service by developing a positive customer experience through professional and courteous behavior and creative problem resolution; greets visitors at the public service window. Provides information in response to inquiries by the public, both over the telephone and at the counter, or directs requestors to appropriate staff, including law enforcement personnel. Provides public assistance in completing applications, forms, documents, and other related material required by the department; conducts document review for completeness and compliance with applicable rules and regulations and informs customers of any discrepancies or further action required. Logs, codes, data entry, files, and processes all Police Department records and reports according to the established system. Gathers and enters statistical data and other information into various criminal justice databases; compiles data for various comprehensive reports and other documents according to established procedures. Receives and processes requests from City staff and outside agencies for services and relays information and recommendations according to established procedures. Takes and processes fingerprints for applications and requirements according to established procedures. Performs general clerical duties as needed. Performs other duties of a similar nature or level as assigned. Employment Standards MINIMUM QUALIFICATIONS Must possess a high school diploma or equivalent (G.E.D.); Must have two (2) years of office/clerical experience including considerable public contact both in-person and by telephone or an equivalent combination of education and experience to provide sufficient evidence of the successful performance of the essential elements of the job such as those listed above; and Must pass a comprehensive background check and polygraph examination. Required Knowledge, Skills, and Abilities: Knowledge of: The department's mission and procedures in general and specific procedures, including the deadlines applicable to a wide variety of paperwork handled in the Records Unit. The role and responsibilities of police officers. Ability to: Set priorities on high volumes of work, perform numerous task assignments simultaneously, coordinate with others to meet strict deadlines; ability to cope with numerous interruptions. Work both independently and cooperatively with others. Communicate clearly, orally and in writing, in a courteous, diplomatic fashion to exchange information; ability to listen and to elicit complete information from others quickly. Present a positive image of the City's services even when citizens are angry, upset, or abusive. Remain calm in frustrating or upsetting circumstances. Adhere to strict confidentiality requirements. Work in a neat and orderly fashion; ability to remember and connect important details. Proficient skill in keyboarding and data entry. Supplemental Requirements PHYSICAL REQUIREMENTS Police Support Specialists must meet the following requirements, although reasonable accommodations may be available to enable individuals with disabilities to successfully perform the essential functions of this classification. Work involves walking, talking, hearing, using hands to handle, feel, or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet. WORK SCHEDULE Police Support Specialists work shift work; the unit is operational 24 hours per day, including weekends and holidays, and incumbents re-bid on day shift, swing shift, or graveyard shift assignments each year based on seniority. This classification is non-exempt under the FLSA. The benefits listed below are those currently enjoyed by the full-time Police Support Specialist City of Kennewick employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action, union contracts or changes mandated by state and federal law. Paid Holidays 12 per year (10 scheduled; 2 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and two floating holidays selected by the employee. ( Employees shall not receive any time off for the holidays listed above. Rather, employees will receive eight (8) accrued into their floating holiday bank, for each of the ten (10) defined holidays for a total of eighty (80) hours, regardless of whether they actually work on the holidays. Employees can use accrued hours or they will be paid out in a separate check that will be provided to them on the first pay period in December of each year of the contract.) Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual of leave is up to a maximum of 600 hours. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share of 10% per month (depending on number of family members covered) for medical insurance. Life Insurance The City currently pays the entire premium for group term life insurance coverage ($50,000) for employees. Employees may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through Cigna Life Insurance. Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Formore detailedinformation on benefits for a specific Collective Bargaining Group, all Agreements can be found at the following link: https://www.go2kennewick.com/305/Current-Labor-Contracts
Job Summary The Mohave County Legal Advocate's Office is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-19: $14.56-$24.78 Office Assistant Senior Range 8, Step 1-19: $16.05-$27.35 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 08, 2024
Full Time
Job Summary The Mohave County Legal Advocate's Office is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-19: $14.56-$24.78 Office Assistant Senior Range 8, Step 1-19: $16.05-$27.35 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: Open until filled. Salary Range: $19.72-$24.66 JOB TITLE: GARNISHMENT ADMINISTRATOR JOB SUMMARY: As a Garnishment Administrator, for the City of Atlanta you will play a critical role in ensuring compliance with legal requirements related to wage garnishments and other court-ordered deductions. You will be responsible for accurately processing and administering 300+ various types of garnishments, including child support orders, tax levies, and creditor garnishments. Attention to detail, strong organizational skills, and a thorough understanding of relevant laws and regulations are essential for success in this role. GARNISHMENT ADMINISTRATOR RELATIONSHIP: Reports to the Payroll Manager ESSENTIAL FUNCTIONS OF THE JOB: Garnishment Processing: Receive and review garnishment orders from courts, government agencies, and creditors. Analyze orders to determine applicable withholding amounts and timelines for compliance. Input garnishment information into payroll systems accurately and promptly. Coordinate with Payroll Manager, Payroll Specialist, Third Party vendors and accounting teams to ensure timely and accurate deduction and reconciliation of garnished wages. Compliance Management: Stay up-to-date on federal, state, and local laws governing wage garnishments. Ensure all garnishment processes adhere to legal requirements and company policies. Respond to inquiries from employees, courts, and government agencies regarding garnishments. Maintain accurate records of garnishment orders, payments, and correspondence. Communication and Collaboration: Communicate effectively with internal stakeholders, including HR, payroll, and finance departments. Collaborate with legal counsel as needed to address complex garnishment issues. Serve as a point of contact for external parties, such as garnishing agencies and creditors. Continuous Improvement: Identify opportunities to streamline garnishment processes and improve efficiency. Implement best practices to minimize errors and reduce compliance risks. Participate in training sessions to enhance knowledge of garnishment laws and procedures. ESSENTIAL REQUIRED SKILLS OF THE JOB: Bachelor's degree in business administration, accounting, finance, or related field preferred. Previous experience in payroll administration, accounting, or legal compliance strongly preferred. In-depth knowledge of federal and state laws governing wage garnishments, including but not limited to the Consumer Credit Protection Act (CCPA), Title III, and state-specific regulations. Proficiency in payroll software and Microsoft Office Suite, particularly Excel. Strong analytical skills with the ability to interpret complex legal documents. Excellent communication skills, both written and verbal. High level of attention to detail and accuracy. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Discretion and integrity when handling sensitive employee information. WORK ENVIRONMENT: This position typically operates in an office environment. Regular hours, Monday to Friday, with occasional overtime during peak periods. May require occasional interaction with external parties, such as legal counsel, government agencies, and garnishing agencies. Hybrid work schedules (four days in the office 1 day work from home after probationary period) All other job duties as assigned Closing Date/Time: 2024-08-06
May 07, 2024
Full Time
Posting Expires: Open until filled. Salary Range: $19.72-$24.66 JOB TITLE: GARNISHMENT ADMINISTRATOR JOB SUMMARY: As a Garnishment Administrator, for the City of Atlanta you will play a critical role in ensuring compliance with legal requirements related to wage garnishments and other court-ordered deductions. You will be responsible for accurately processing and administering 300+ various types of garnishments, including child support orders, tax levies, and creditor garnishments. Attention to detail, strong organizational skills, and a thorough understanding of relevant laws and regulations are essential for success in this role. GARNISHMENT ADMINISTRATOR RELATIONSHIP: Reports to the Payroll Manager ESSENTIAL FUNCTIONS OF THE JOB: Garnishment Processing: Receive and review garnishment orders from courts, government agencies, and creditors. Analyze orders to determine applicable withholding amounts and timelines for compliance. Input garnishment information into payroll systems accurately and promptly. Coordinate with Payroll Manager, Payroll Specialist, Third Party vendors and accounting teams to ensure timely and accurate deduction and reconciliation of garnished wages. Compliance Management: Stay up-to-date on federal, state, and local laws governing wage garnishments. Ensure all garnishment processes adhere to legal requirements and company policies. Respond to inquiries from employees, courts, and government agencies regarding garnishments. Maintain accurate records of garnishment orders, payments, and correspondence. Communication and Collaboration: Communicate effectively with internal stakeholders, including HR, payroll, and finance departments. Collaborate with legal counsel as needed to address complex garnishment issues. Serve as a point of contact for external parties, such as garnishing agencies and creditors. Continuous Improvement: Identify opportunities to streamline garnishment processes and improve efficiency. Implement best practices to minimize errors and reduce compliance risks. Participate in training sessions to enhance knowledge of garnishment laws and procedures. ESSENTIAL REQUIRED SKILLS OF THE JOB: Bachelor's degree in business administration, accounting, finance, or related field preferred. Previous experience in payroll administration, accounting, or legal compliance strongly preferred. In-depth knowledge of federal and state laws governing wage garnishments, including but not limited to the Consumer Credit Protection Act (CCPA), Title III, and state-specific regulations. Proficiency in payroll software and Microsoft Office Suite, particularly Excel. Strong analytical skills with the ability to interpret complex legal documents. Excellent communication skills, both written and verbal. High level of attention to detail and accuracy. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Discretion and integrity when handling sensitive employee information. WORK ENVIRONMENT: This position typically operates in an office environment. Regular hours, Monday to Friday, with occasional overtime during peak periods. May require occasional interaction with external parties, such as legal counsel, government agencies, and garnishing agencies. Hybrid work schedules (four days in the office 1 day work from home after probationary period) All other job duties as assigned Closing Date/Time: 2024-08-06
Summary ABOUT THE DEPARTMENT: The Deschutes County Sheriff’s Office is a full service agency that oversees the Adult Jail, provides Patrol, Criminal Investigations, Civil Process and Search and Rescue operations. Special units include SWAT, Marine Patrol, ATV Patrol, Forest Patrol, along with five K9 teams. Founded in 1916 and today led by your duly elected Sheriff L. Shane Nelson, the Deschutes County Sheriff’s Office serves over 200,000 residents in Deschutes County. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is accepting applications for a Behavioral Health Specialist II. This position will work with inmates at the Deschutes County Jail to provide crisis intervention; intake and treatment assessments; and individual and group therapy. Incumbent will perform consultation and case planning with Parole & Probation, the District Attorney's Office, public defenders, and the medical, mental health, and chemical dependency treatment community. In addition to collaborating frequently with Behavioral Health agencies in the county, this position will collaborate with outside department contacts such as law enforcement agencies from the community, families of patients, court personnel, community hospital staff, and other county agencies such as Public Health. Key Responsibilities: Interviewing and assessing the needs of incarcerated adults who may be in emotional and behavioral crisis. Apply theory in mental health diagnosis and the planning and implementation of intervention programs. Prepare concise and complete reports and documentation related to client treatment, progress and services in a timely manner. What You Will Bring: Knowledge of or experience with: Behavioral health and chemical dependency theory. Advanced interpersonal sensitivity and human relations skills to work effectively with the population served including the ability to understand client situations and values. Act professionally with regard to code of ethics and confidentiality. Skill in: Communicating effectively both verbally and in writing, with the ability to carry out instructions in an efficient manner. Establish and maintain effective working relationships with other employees, clients, agencies and the public at all times. Work effectively both independently and in a team setting within a corrections facility. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,648.42 to $7,569.43 per month for a 173.33 hour work month. $5,930.85 to $7,947.91 per month for a 173.33 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County. This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification fees will be paid by DCHS, if the candidate selected for the position meets the criteria for registration/certification. Preferred Qualifications : Possession of current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Experience and training in drug/substance and alcohol abuse. Experience working in a corrections or confined environment-type setting. Experience working with high-conflict populations involving emotionally distressed clients. Master's degree in a behavioral health field with one year of experience in the delivery of mental health services. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Physical Requirements. Requires sufficient ambulatory ability to provide face-to-face services in a variety of settings including but not limited to hospitals, jails and clinics within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. Application and Selection Process: Candidates are required to meet certain standards in order to be considered for hire by the Deschutes County Sheriff's Office, including the ability to maintain physical and mental capabilities to complete required job tasks. The selection process includes a thorough examination of the application, attachments, and supplemental responses. The application review will be used to assess each candidate's ability to follow instructions and give complete and accurate information in written form. Must pass a pre-qualifying driving record review and criminal history background. A current driver's license and the state of origin are required . Candidates who wish to be considered for this position must include an accurate driver's license number and state of origin on their application under the Personal Information section. Background Investigation. A successful candidate will complete a full background investigation prior to receiving a conditional job offer. The psychological and medical evaluation will require completion after the conditional job offer. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Summary ABOUT THE DEPARTMENT: The Deschutes County Sheriff’s Office is a full service agency that oversees the Adult Jail, provides Patrol, Criminal Investigations, Civil Process and Search and Rescue operations. Special units include SWAT, Marine Patrol, ATV Patrol, Forest Patrol, along with five K9 teams. Founded in 1916 and today led by your duly elected Sheriff L. Shane Nelson, the Deschutes County Sheriff’s Office serves over 200,000 residents in Deschutes County. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Deschutes County is accepting applications for a Behavioral Health Specialist II. This position will work with inmates at the Deschutes County Jail to provide crisis intervention; intake and treatment assessments; and individual and group therapy. Incumbent will perform consultation and case planning with Parole & Probation, the District Attorney's Office, public defenders, and the medical, mental health, and chemical dependency treatment community. In addition to collaborating frequently with Behavioral Health agencies in the county, this position will collaborate with outside department contacts such as law enforcement agencies from the community, families of patients, court personnel, community hospital staff, and other county agencies such as Public Health. Key Responsibilities: Interviewing and assessing the needs of incarcerated adults who may be in emotional and behavioral crisis. Apply theory in mental health diagnosis and the planning and implementation of intervention programs. Prepare concise and complete reports and documentation related to client treatment, progress and services in a timely manner. What You Will Bring: Knowledge of or experience with: Behavioral health and chemical dependency theory. Advanced interpersonal sensitivity and human relations skills to work effectively with the population served including the ability to understand client situations and values. Act professionally with regard to code of ethics and confidentiality. Skill in: Communicating effectively both verbally and in writing, with the ability to carry out instructions in an efficient manner. Establish and maintain effective working relationships with other employees, clients, agencies and the public at all times. Work effectively both independently and in a team setting within a corrections facility. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,648.42 to $7,569.43 per month for a 173.33 hour work month. $5,930.85 to $7,947.91 per month for a 173.33 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Excellent County benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one (1) year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County. This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification fees will be paid by DCHS, if the candidate selected for the position meets the criteria for registration/certification. Preferred Qualifications : Possession of current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Experience and training in drug/substance and alcohol abuse. Experience working in a corrections or confined environment-type setting. Experience working with high-conflict populations involving emotionally distressed clients. Master's degree in a behavioral health field with one year of experience in the delivery of mental health services. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Physical Requirements. Requires sufficient ambulatory ability to provide face-to-face services in a variety of settings including but not limited to hospitals, jails and clinics within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. Application and Selection Process: Candidates are required to meet certain standards in order to be considered for hire by the Deschutes County Sheriff's Office, including the ability to maintain physical and mental capabilities to complete required job tasks. The selection process includes a thorough examination of the application, attachments, and supplemental responses. The application review will be used to assess each candidate's ability to follow instructions and give complete and accurate information in written form. Must pass a pre-qualifying driving record review and criminal history background. A current driver's license and the state of origin are required . Candidates who wish to be considered for this position must include an accurate driver's license number and state of origin on their application under the Personal Information section. Background Investigation. A successful candidate will complete a full background investigation prior to receiving a conditional job offer. The psychological and medical evaluation will require completion after the conditional job offer. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Greenfield, Massachusetts, United States
Title: Probation Case Specialist Series - Franklin/Hampshire Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. A multi-site position, travel and/or reassignment may be required at the discretion of the department head to the following sessions: Hampshire - Hadley and Belchertown & Franklin - Greenfield and Orange Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-01
Apr 30, 2024
Full Time
Title: Probation Case Specialist Series - Franklin/Hampshire Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. A multi-site position, travel and/or reassignment may be required at the discretion of the department head to the following sessions: Hampshire - Hadley and Belchertown & Franklin - Greenfield and Orange Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-01
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Plymouth, Massachusetts, United States
Title: Fiscal Specialist-Plymouth Pay Grade: Grade 14 Starting Pay: $63,418.15/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Organizational Profile: https://www.mass.gov/orgs/trial-court-facilities-management-capital-planning-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is for Region IV in Facilities and the primary location is Plymouth Trial Court. The hours for this position is 8:00am-4:00pm. Position Summary: Working within the Facilities Management Department of the Office of Court Management, a Fiscal Specialist serves as a member of the fiscal staff performing a variety of fiscal and administrative responsibilities and resolving moderate to complex fiscal issues that arise. The Fiscal Specialist also provides clerical support as needed. The position title above the entry level requires the performance of increasingly more responsible work which requires more knowledge of fiscal and administrative policies and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy Fiscal Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of fiscal duties related to budgeting purchasing, and billing. Fiscal Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform higher level fiscal duties in the areas of fiscal planning and projections, to recommend ways to improve activities, and to exercise more independent judgment. SUPERVISION RECEIVED: Receives general direction from the Regional Manager of Facilities Management or his/her designee in performing duties in accordance with established guidelines. Fiscal Specialist I Duties : Coordinates the annual budget process, including preparing spending plans and expansion budget requests based upon information provided by the manager; Maintains the budgetary control register and prepares and files the monthly expenditure reports; Determines the need, makes recommendations, and prepares requests for inter-subsidiary budget transfers; ensures that funds are properly encumbered for approved contracts and programs; Functions as a purchasing agent for the office purchasing all supplies and equipment; Provides ongoing advice and information on the availability of funding for the purchase of goods and services; maintains files for purchase order requests; Reviews and verifies accuracy of invoices and prepares payment vouchers and other fiscal documents required to pay vendors for goods and services; Monitors payment and encumbrance transactions on the Massachusetts Management and Accounting Reporting System (MMARS); tracks fiscal transactions and responds to inquiries on the status of accounts; Assists vendors with payment research and responds to related inquiries; Works with the Fiscal Affairs Department of the Administrative Office of the Trial Court concerning fiscal and administrative matters; Provides administrative support for programs and operations performed within the office; and Performs related duties as required. Fiscal Specialist II Duties: Performs fiscal planning, including providing financial projections and participating in the decision-making on how resources will be expended; Regularly evaluates fiscal and administrative activities and recommends ways to improve such activities; Reviews, investigates, and resolves complex billing problems; Generates ad-hoc reports from the warehouse to evaluate fiscal activities; Performs special projects; Develops and maintains data bases to assist in monitoring fiscal and administrative activities; and Performs all of the duties of the lower level of this series. Job Competencies: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Facilities Management Departmental missions. Applied Knowledge Knowledge and ability to support the Facilities Management fiscal staff in administering budgets, state contracts, procurement matters, and accounts management. Problem Solving Accurately identifies and assesses moderate to complex fiscal errors and fiscal procedural issues within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Communication Demonstrates the capacity to ensure clear, informative and transparent communications to the facilities department and other Trial Court and government officials. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Fiscal Specialist: Fiscal Specialist I Requirements: Associates degree in accounting, bookkeeping, or related field and (2) two years' experience in accounting or office management; or and equivalent combination of education and experience; A Bachelor's degree is preferred; Knowledge of bookkeeping, account, and other administrative procedures; Strong organizational and administrative skills; Ability to work professionally with judges, court officials, court personnel, and the general public; Ability to communicate effectively in both oral and written form; Demonstrated ability to use personal computers, including MS Office and related word processing and spreadsheet software; Ability to perform Trial Court fiscal procedures in accordance with MMARS accounting system; and Ability to type accurately and to effectively draft correspondence. Fiscal Specialist II Requirements: A minimum of three years of experience as a Fiscal Specialist I; Considerable knowledge of Trial Court fiscal and administrative policies and procedures; Demonstrated ability to perform fiscal analysis and to make projections; Demonstrated ability to identify problems and to propose feasible solutions; and Demonstrated ability to perform duties with minimal supervision and to exercise independent judgment; Proven ability to maintain accurate records and to prepare all necessary reports; and Ability to handle highly confidential material with discretion. Closing Date/Time: 2024-08-04
May 04, 2024
Full Time
Title: Fiscal Specialist-Plymouth Pay Grade: Grade 14 Starting Pay: $63,418.15/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Organizational Profile: https://www.mass.gov/orgs/trial-court-facilities-management-capital-planning-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is for Region IV in Facilities and the primary location is Plymouth Trial Court. The hours for this position is 8:00am-4:00pm. Position Summary: Working within the Facilities Management Department of the Office of Court Management, a Fiscal Specialist serves as a member of the fiscal staff performing a variety of fiscal and administrative responsibilities and resolving moderate to complex fiscal issues that arise. The Fiscal Specialist also provides clerical support as needed. The position title above the entry level requires the performance of increasingly more responsible work which requires more knowledge of fiscal and administrative policies and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy Fiscal Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of fiscal duties related to budgeting purchasing, and billing. Fiscal Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform higher level fiscal duties in the areas of fiscal planning and projections, to recommend ways to improve activities, and to exercise more independent judgment. SUPERVISION RECEIVED: Receives general direction from the Regional Manager of Facilities Management or his/her designee in performing duties in accordance with established guidelines. Fiscal Specialist I Duties : Coordinates the annual budget process, including preparing spending plans and expansion budget requests based upon information provided by the manager; Maintains the budgetary control register and prepares and files the monthly expenditure reports; Determines the need, makes recommendations, and prepares requests for inter-subsidiary budget transfers; ensures that funds are properly encumbered for approved contracts and programs; Functions as a purchasing agent for the office purchasing all supplies and equipment; Provides ongoing advice and information on the availability of funding for the purchase of goods and services; maintains files for purchase order requests; Reviews and verifies accuracy of invoices and prepares payment vouchers and other fiscal documents required to pay vendors for goods and services; Monitors payment and encumbrance transactions on the Massachusetts Management and Accounting Reporting System (MMARS); tracks fiscal transactions and responds to inquiries on the status of accounts; Assists vendors with payment research and responds to related inquiries; Works with the Fiscal Affairs Department of the Administrative Office of the Trial Court concerning fiscal and administrative matters; Provides administrative support for programs and operations performed within the office; and Performs related duties as required. Fiscal Specialist II Duties: Performs fiscal planning, including providing financial projections and participating in the decision-making on how resources will be expended; Regularly evaluates fiscal and administrative activities and recommends ways to improve such activities; Reviews, investigates, and resolves complex billing problems; Generates ad-hoc reports from the warehouse to evaluate fiscal activities; Performs special projects; Develops and maintains data bases to assist in monitoring fiscal and administrative activities; and Performs all of the duties of the lower level of this series. Job Competencies: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Facilities Management Departmental missions. Applied Knowledge Knowledge and ability to support the Facilities Management fiscal staff in administering budgets, state contracts, procurement matters, and accounts management. Problem Solving Accurately identifies and assesses moderate to complex fiscal errors and fiscal procedural issues within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Communication Demonstrates the capacity to ensure clear, informative and transparent communications to the facilities department and other Trial Court and government officials. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Fiscal Specialist: Fiscal Specialist I Requirements: Associates degree in accounting, bookkeeping, or related field and (2) two years' experience in accounting or office management; or and equivalent combination of education and experience; A Bachelor's degree is preferred; Knowledge of bookkeeping, account, and other administrative procedures; Strong organizational and administrative skills; Ability to work professionally with judges, court officials, court personnel, and the general public; Ability to communicate effectively in both oral and written form; Demonstrated ability to use personal computers, including MS Office and related word processing and spreadsheet software; Ability to perform Trial Court fiscal procedures in accordance with MMARS accounting system; and Ability to type accurately and to effectively draft correspondence. Fiscal Specialist II Requirements: A minimum of three years of experience as a Fiscal Specialist I; Considerable knowledge of Trial Court fiscal and administrative policies and procedures; Demonstrated ability to perform fiscal analysis and to make projections; Demonstrated ability to identify problems and to propose feasible solutions; and Demonstrated ability to perform duties with minimal supervision and to exercise independent judgment; Proven ability to maintain accurate records and to prepare all necessary reports; and Ability to handle highly confidential material with discretion. Closing Date/Time: 2024-08-04
Monterey County Human Resources
Salinas, California, United States
Position Description FINAL FILING DATE: Open Filing Period Exam # 21/80I10/08LA Applications received after September 27, 2021 will be considered on an as needed basis until the positiosn are filled. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support. This position works the control towers in the Corrections Operation Bureau. This non-safety position performs work assignments involving the safety and security of inmates through the use and operations of custody-based equipment and has no direct inmate contact.The ideal candidate will have the ability to act calmly and make rational decisions while working in a noisy, fast-paced jail environment and able to communicate effectively. The ideal candidate will demonstrate the ability to get along with others and be a team player. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Operates a wide variety of jail facility security and safety devices inside control centers. Directly operates devices inside control centers controlling the movement of inmates and in such capacity, is directly responsible for the safety and security of inmates and members of the Corrections Operation Bureau staff. Assists staff with visitation using speakers and operating cell/housing doors. Verifies identity of persons entering and leaving the Corrections Facility. To view the complete classification description, please visit the County of Monterey website: Custody and Control Specialist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working knowledge of: Custody Operations procedures Legal terminology to understand court documents effecting inmate status Basic record keeping and accounting methods and processes Department policies, procedures and directives English language including reading, writing, spelling and grammar Effective methods of communication including interpersonal communication and the use of tact and discretion with inmates Computer software programs such as Microsoft Word and TracNet. Some knowledge of: Proper and safe operation of a wide variety of jail facility and security and safety devices inside control centers controlling the movement of inmates Skill and Ability to: Understand and follow operational procedures, written and oral instructions of a technical nature; comprehend and process new information quickly and accurately; retain relevant information Safely operate a wide variety of jail facility security and safety devices inside control centers Use computer systems to respond to inquiries regarding status of inmates Remain calm and effectively communicate under adverse conditions; perform required duties in an intimidating environment where some potential for physical danger is present Respond tactfully, discreetly and effectively to inmates, the public, co-workers and others contacted through the course of work Use a variety of office equipment including computer terminals, telephones, intercom system, telecopiers or printers Enter data to accurately and retrieve information from a computer system; and complete a variety of jail and court forms Locate, read, understand and apply departmental policies and procedures Ability to adopt and project the desired philosophy and code of conduct of the Monterey County Sheriff’s Office. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: High school graduation or equivalence; additional legal or law enforcement education is highly desired. AND Two years’ experience comparable to a Monterey County Office Assistant III in general office management which includes significant public contact, legal or law enforcement experience, or combination of two or more for a total of two years. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Successfully pass and complete a thorough background/suitability process, which includes a polygraph examination or voice stress analysis, psychological and medical examinations Work effectively and remain calm and organized while performing duties in a noisy, enclosed jail environment, exposure to smells associated with a jail environment, as well as exposure to anti-social inmate behavior Walk to and from control centers, breakroom and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted and unescorted inmates Attend and perform duties on a regular, reliable and consistent basis Work flexible hours, shifts, weekends and holidays and be subject to holdover and callback duty Wear a uniform Provide a telephone number or means by which employee can be reached BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Sheriff’s Office Attn: Human Resources 1414 Natividad Road Salinas, CA 93906 Phone: (831) 755-3744 or (831) 755-3702 Fax: (831) 755-3828 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact LynnRose Alig, Human Resources Analyst, at (831) 7553744 or Aliglr@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Apr 22, 2024
Full Time
Position Description FINAL FILING DATE: Open Filing Period Exam # 21/80I10/08LA Applications received after September 27, 2021 will be considered on an as needed basis until the positiosn are filled. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support. This position works the control towers in the Corrections Operation Bureau. This non-safety position performs work assignments involving the safety and security of inmates through the use and operations of custody-based equipment and has no direct inmate contact.The ideal candidate will have the ability to act calmly and make rational decisions while working in a noisy, fast-paced jail environment and able to communicate effectively. The ideal candidate will demonstrate the ability to get along with others and be a team player. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties Operates a wide variety of jail facility security and safety devices inside control centers. Directly operates devices inside control centers controlling the movement of inmates and in such capacity, is directly responsible for the safety and security of inmates and members of the Corrections Operation Bureau staff. Assists staff with visitation using speakers and operating cell/housing doors. Verifies identity of persons entering and leaving the Corrections Facility. To view the complete classification description, please visit the County of Monterey website: Custody and Control Specialist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working knowledge of: Custody Operations procedures Legal terminology to understand court documents effecting inmate status Basic record keeping and accounting methods and processes Department policies, procedures and directives English language including reading, writing, spelling and grammar Effective methods of communication including interpersonal communication and the use of tact and discretion with inmates Computer software programs such as Microsoft Word and TracNet. Some knowledge of: Proper and safe operation of a wide variety of jail facility and security and safety devices inside control centers controlling the movement of inmates Skill and Ability to: Understand and follow operational procedures, written and oral instructions of a technical nature; comprehend and process new information quickly and accurately; retain relevant information Safely operate a wide variety of jail facility security and safety devices inside control centers Use computer systems to respond to inquiries regarding status of inmates Remain calm and effectively communicate under adverse conditions; perform required duties in an intimidating environment where some potential for physical danger is present Respond tactfully, discreetly and effectively to inmates, the public, co-workers and others contacted through the course of work Use a variety of office equipment including computer terminals, telephones, intercom system, telecopiers or printers Enter data to accurately and retrieve information from a computer system; and complete a variety of jail and court forms Locate, read, understand and apply departmental policies and procedures Ability to adopt and project the desired philosophy and code of conduct of the Monterey County Sheriff’s Office. Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: High school graduation or equivalence; additional legal or law enforcement education is highly desired. AND Two years’ experience comparable to a Monterey County Office Assistant III in general office management which includes significant public contact, legal or law enforcement experience, or combination of two or more for a total of two years. Additional Information CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Successfully pass and complete a thorough background/suitability process, which includes a polygraph examination or voice stress analysis, psychological and medical examinations Work effectively and remain calm and organized while performing duties in a noisy, enclosed jail environment, exposure to smells associated with a jail environment, as well as exposure to anti-social inmate behavior Walk to and from control centers, breakroom and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted and unescorted inmates Attend and perform duties on a regular, reliable and consistent basis Work flexible hours, shifts, weekends and holidays and be subject to holdover and callback duty Wear a uniform Provide a telephone number or means by which employee can be reached BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Sheriff’s Office Attn: Human Resources 1414 Natividad Road Salinas, CA 93906 Phone: (831) 755-3744 or (831) 755-3702 Fax: (831) 755-3828 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact LynnRose Alig, Human Resources Analyst, at (831) 7553744 or Aliglr@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet